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Community Service PlanStaten Island University Hospital 2015-2016

2 Northwell Health | Staten Island University Hospital Community Service Plan

Who We AreFounded in 1861 as the Samuel R. Smith Infirmary, Staten Island University Hospital is one of the nation’s oldest healthcare institutions. Staten Island University Hospital has since evolved into a major teaching hospital and tertiary care center with 745 beds at two acute care facilities in Richmond County, New York. Staten Island University Hospital is a major affiliate of the State University of New York Health Sciences Center at Brooklyn.

Among the services provided at SIUH are: the Center for Bariatric Surgery; the Regional Burn Center with its national reputation for pediatric burn care, a Trauma Center; the Center for Women’s Health; The Sanford R. Nalitt Institute for Cancer and Blood Related Diseases; Institute of Sleep Medicine; the Comprehensive Breast Center; and the Heart Institute of Staten Island, which provides a full range of cardiovascular services. Specialty services also include programs for high-risk pregnancies and maternal care, geriatric psychiatry, and comprehensive psychiatric and substance abuse treatment services. A broad array of programs and events are hosted each year at SIUH’s Regina McGinn,

MD Education Center, one of the region’s largest educational facilities at a teaching hospital.

Staten Island University Hospital is a NYS Department of Health (NYSDOH) Designated Stroke Center, an American Society of Metabolic and Bariatric Surgery Center of Excellence, an AmericanAcademy of Sleep Medicine fully accredited hospital-based Sleep Center, and a NYSDOH Designated Regional Burn Center. Staten Island University Hospital received a Stroke Gold Plus Award in “Get with the Guidelines,” from the American Heart Association. The SIUH was recently upgrad- ed to Silver Star Status by the New York City Health Department for efforts to achieve excellence in providing tobacco-free environments and programs for patients, employees and the community. In 2015, the combined North and South site campuses of SIUH reported 39,373 discharges (excluding normal newborn discharges), 2,623 deliveries, 123,734 emergency department visits (including emergency department admissions), and 17,712 ambulatory surgery cases.

Mission Statement for Staten Island University Hospital (SIUH)

As a member of Northwell Health, Staten Island University Hospital (SIUH) strives to improve the health and quality of life for the people and communities we serve by providing world-class service and patient-centered care.

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Prevention Agenda for the Healthiest StateStaten Island University Hospital, as part of Northwell Health, utilizes the US Surgeon General’s National Prevention Strategy (NPS) to guide its community chronic disease prevention and wellness agenda. The Office of Community and Public Health incorporated the NPS into SIUH’s NYSDOH Community Service Plan to impact the health of its surrounding communities. The strategic directions of the NPS include:- Healthy and Safe Community Environments - Clinical and Community Preventative

Services - Empowered People- Elimination of Health Disparities

The Community Service Plan focuses on the following areas: - Increasing screening rates for

cardiovascular diseases; diabetes; and breast, cervical and colorectal cancers, especially among populations experiencing health disparities

- Increasing access to high quality chronic disease preventive care and management in both clinical and community settings

- Reducing obesity in children and adults- Reducing illness, disability, and death

related to tobacco use and secondhand smoke exposure

- Promoting mental health and preventing substance abuse

Examples of interventions that support these areas are: - Robust chronic disease and cancer

screening programs - Implementation of culturally relevant

evidence-based chronic disease self-management education

- Prevention of childhood obesity through early child-care and school projects as well as promotion of policies and practices in support of breastfeeding

- Creation of community environments that promote and support healthy food and beverage choices and physical activity

- Elimination of exposure to secondhand smoke and prevention of the initiation of tobacco use by youth, especially among low socioeconomic status (SES) populations and the promotion of tobacco cessation, especially among low SES populations and those with poor mental health

- Strengthened infrastructure to promote mental, emotional and behavioral well-being

Community Benefit ProgramsCommunity-based programs at SIUH are the key components of its Community Service Plan. The following program descriptions demonstrate the depth and breadth of the hospital’s Community Service Plan Implementation Plan activities that impact the health and well-being of the communities we serve. Staten Island University Hospital, through community partnerships and coalition building, has significantly expanded the reach and impact of community health improvement services that address the NYSDOH Prevention Agenda priorities.

Staten Island University Hospital, as part of Northwell Health, provides a broad array of community benefit programs, including:

A. Access to Healthcare Services and Caring for the Medically Underserved

B. Health Professions EducationC. Community Health and WellnessD. Community Medical Support Services

and ProgramsE. Support Groups

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Financial Assistance Program (FAP)Northwell Health is a regional leader in providing financial relief to families who do not have access to the financial resources to pay for medical care. The FAP program was implemented in 2004 through the creation of a standard policy as the result of the combined efforts of the Finance Department and the Office of Community and Public Health. Developed through a collaboration of senior leadership, community members and key staff, the policy provides a uniformly-administered system of reduced fees for uninsured residents of Northwell Health’s service area.

All medically necessary services are covered under the program. The program is promoted through:- Multilingual signage throughout facilities- Multilingual educational brochures at key

points of patient contact- Website(https://www.northwell.edu/

manage-your-care/financial-aid-programs/financial-assistance-program)

- Community outreach events- Patient bills - All bills include a notice about

the FAP, along with the program’s toll-free number, 1-(888) 214-4065.

The FAP is available for individuals earning up to five times the federal poverty level

($121,250 for a family of four). In addition, the application process for financial assistance has been redesigned to improve the quality and friendliness of the user experience. Many FAP requests are now processed via telephone, relieving the patient of the burden of providing current income documentation. Additionally, the FAP application has been simplified to one page.

FAP applications are available online in 15 languages at https://www.northwell.edu/manage-your-care/financial-aid-programs/financial-assistance-program . For more information or questions, please call 1-(888) 214-4065.

Effective Communication in Healthcare The division of Diversity, Inclusion and Health Literacy (DIHL) is a system wide resource and offers numerous educational opportunities to ensure the integration of health literacy into the fabric of the organization. To ensure meaningful access to healthcare services for persons with Limited English Proficiency (LEP) or persons whose preferred language is other than English, free medical interpretation and document translation services are available 24/7. Sign language interpretation services for the deaf

A. Access to Healthcare Services and Caring for the Medically Underserved

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and hearing impaired, as well as specific communication tools for visually and speech impaired patients, are also available. For more information, please call the Office of Community and Public Health at (516) 881-7000.

Prenatal Care Services The SIUH Medicaid Prenatal Care Program offers access to comprehensive, high quality prenatal and postnatal care to all women in the Staten Island community regardless of ability to pay, insurance, or immigration status. The services provided include medical, nutrition, social work services, counseling, and special tests throughout the entire pregnancy, delivery, and postpartum period. Staten Island University Hospital provides Prenatal Education Classes for patients and families, and newborns receive continued medical coverage for a full year following birth. For more information and assistance with eligibility, please call the Center for Women’s Health at (718) 226-6550.

Diversity and Inclusion As the surrounding communities have become more diverse, Northwell Health recognizes the need to advance an environment that supports principles of equity and community. Diversity and inclusion are identified as essential components for the delivery of quality, safe, excellent patient and family centered care. Aligning with the National Prevention Strategy to eliminate health disparities and empower people in the communities we serve, the division of Diversity, Inclusion and Health Literacy (DIHL) implements a system wide educational curriculum and offers numerous programs. Northwell’s Business Employee Resource Group Program enhances workforce and community engagement as well as development, recruitment, and retention of top talent. In collaboration with Cook Ross, Inc., DIHL launched an interactive “Unconscious Bias” e-Learning program through Northwell’s Learning Management System, iLearn, in addition to classroom seminars. This curriculum helps to raise

awareness of unconscious filters and how it impacts patient care and the workplace. In addition, employees are encouraged to use an online cultural diversity resource that provides accurate, up to date information to develop their cultural knowledge and enhance the delivery of culturally competent patient care. Through the efforts of DIHL, Northwell Health has received nationwide recognition from DiversityInc and the Human Rights Campaign: Healthcare Equality Index for leadership in LGBT patient care delivery, as well as the enhancement of community partnerships and system-wide policies. For more information, please contact the DIHL team by emailing [email protected].

The Katz Institute for Women’s Health (KIWH) Resource Center The KIWH is dedicated to improving all aspects of a woman’s health at every stage of her life. The KIWH Resource Center offers women seamless, coordinated access to all of Northwell Health’s clinical programs and services across the continuum of care. The Resource Center is staffed Monday through Friday from 9am to 5pm. During off-hours, please leave a voice message and your call will be returned within one business day. For questions related to Women’s Health, please call 1-(855) 850-KIWH (5494).

MedShareNorthwell Health collaborates with MedShare, an organization dedicated to improving the environment and healthcare by connecting the surplus of medical supplies in one part of the world to a great need in another. This partnership provides critical resources to the medically underserved, both domestically and abroad. Physicians, nurses, and volunteers work collaboratively to collect, sort, ship, and distribute unused medical supplies to hospitals and patients in the U.S. and the developing world. In 2015, Northwell Health donated more than 28,650 pounds of unused medical supplies.


Supplemental Nutrition Program for Women, Infants, and Children (WIC) A federally funded and state supported program, WIC provides nutrition education, nutrition counseling, and guidance for pregnant women and new mothers, as well as nutrition and health services for children from birth to five years of age. For infants, WIC provides breastfeeding support, formula, baby food, and vouchers for healthy foods. The WIC program also provides referrals for food assistance programs (SNAP), Medicaid, and other needed social, medical and dental services. Services are available full-time at the main site on the North Campus and part-time at the South Campus and Bay Street Health Center. For more information, please call: North (718) 226-6268, Bay Street (718) 226-5235, and South (Wednesdays only) (718) 226-2461.

Breast Cancer Patient Navigator As part of a commitment to provide the highest quality oncology care, the SIUH Breast Cancer offers a patient navigator service for breast cancer patients. This program provides dedicated staff to guide breast cancer patients through the many complex levels of cancer care. For more information, please call (718) 226-6805 or (718) 226-7859.

Cancer Services Program (CSP) The CSP of Staten Island is a joint effort between the SIUH and the NYSDOH to promote comprehensive screenings for breast, cervical, and colorectal cancers, and to provide prostate cancer education to underserved populations on Staten Island. The program provides both public and healthcare provider education regarding cancer prevention and early detection. Additionally, the CSP provides diagnostic services for abnormal findings and case management for clients with barriers that may prevent them from seeking care. Financial support for treatment is available through the Medicaid Cancer Treatment Program for those eligible clients who are found to be in need of treatment but who may not qualify for traditional Medicaid. For more information, please call (718) 226-6447.

SIUH Physician Locator Service The SIUH operates a referral service tohelp community residents find a perfect local match for their medical needs. Information is available for physician specialties, office locations, languages spoken, hospital privileges, and accepted health insurance plans (includingMedicaid and Medicare). This information is available 24 /7 by calling 1-(877) SIUH-DRS (877-748-4377).


B. Health Professions Education

Graduate Medical Education As a major academic health system in the New York metropolitan area, Northwell Health is dedicated to excellence in patient care, teaching, and research. More than 1600 residents and fellows are trained each year in over 120 residency and fellowship programs at 21 member hospitals, with access to state-of-the-art simulation and a BioSkills Education Center. Clinical affiliations include Hofstra Northwell School of Medicine, Albert Einstein College of Medicine, SUNY Downstate College of Medicine, New York Medical College, New York University School of Medicine and New York College of Osteopathic Medicine. The Feinstein Institute for Medical Research is among the top six percent of research institutions that receive funding from the National Institutes of Health. For more information about the individual training programs at Northwell Health, please visit https://www.northwell.edu/research-and-education/graduate-medical-education.

Hofstra Northwell Health School of Medicine In 2008, Hofstra University and Northwell Health entered into a formal agreement that established the Hofstra Northwell Health School of Medicine, the first allopathic medical school in Nassau County and the first new medical school in the New York metropolitan area in more than 35 years. The academic partnership enhanced recruitment of faculty, leadership, and researchers; furthered the expansions of residencies and fellowships; and enhanced the integration of clinical and translational science. In 2015, the School of Medicine has two classes at the full size of 100 students, is approaching its second Match Day and the graduation of a class of 60 students. The School also opened the doors to its expansion building in 2015 which increased almost doubled the size of the main education site to 113,000 square feet. For further information, please visit the School of Medicine’s website at http://medicine.hofstra.edu or call (516) 463-7516.

Hofstra Northwell School of Graduate Nursing and Health ProfessionsLaunched in March 2015,the school is poised to become a national and global leader in preparing students to meet the growing need for qualified advanced-care nurses and physician assistants who deliver community-based health care. The School offers several options for advanced learning: master’s degrees in family nurse practitioner and adult-gerontology acute care nurse practitioner programs, as well as a master’s degree and a dual bachelor’s/master’s degree program in physician assistant studies. The School expands the successful medical school partnership between Hofstra University and Northwell Health. It incorporates the University’s diverse academic programs and infrastructure, as well as Northwell Health’s significant clinical activities and educational resources, in its mission to provide an innovative interprofessional education to a new generation of healthcare leaders. For further information, please visit the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies’ website at hofstra.edu/nursing or call (516) 463-7475.

Physician Career Preparation Program SIUH has an intensive summer program for minority students interested in pursuing careers as physicians. As part of a collaborative effort with Staten Island High Schools and the Internal Medicine Residency Program, high school students participate in an intensive 5-week summer program of academic preparation; study skills; interpersonal communication; and experiences in medicine, research methodology and clinical observation. Students are also mentored by a SIUH medical resident. Many students have gone on to medical school at the Sophie Davis School of Biomedical Education, SUNY Downstate, NYU Medical School and Drexel Medical Schools. More than 190 students have participated in the program since 2000. This program is the recipient of the first Associated Medical Schools of New York grant awarded to a residency training program. For more information, please call (718) 226-6158.


Staten Island University Hospital offers free and low cost health education programs throughout the year on a variety of topics, and members of the SIUH staff are actively involved in providing health education programs within community settings such as senior centers, faith-based organizations, and schools.

Community Health Programs and Screenings Northwell Health provides community residents with free health screenings through programs organized by each member hospital. Screenings are held in conjunction with national campaigns at educational events, all of which are open to the public. Individuals may be referred for follow-up care. Uninsured individuals who require follow- up care can utilize the services of SIUH’s sliding fee scale program, with services starting at $0.

Community Health Programs and Screenings Northwell Health provides community residents with free health screenings through programs organized by each member hospital. Screenings are held in conjunction with national campaigns (heart health, blood pressure, prostate cancer, and skin cancer) and throughout the year at educational events, all of which are open to the public. Individuals may be referred for follow-up care at Northwell Health. Uninsured individuals who require follow-up care can utilize the services of SIUH’s sliding fee scale program, with services starting at $0. In 2014, Northwell Health participated in more than 2,200 community health programs and provided more than 24,000 health screenings and immunizations. The SIUH provided health screenings, including blood pressure, BMI, cancer, cardiovascular, cholesterol, diabetes, hearing, and stroke, and participated in health awareness events

at the following health fairs: SIEDC Health and Wellness Fair, Richmond County Fair, Lighthouse Tabernacle Church Health and Resource Fair, Assemblywoman Malliotakis Health Fair, Staten Island Developmental Disabilities Council Family Resource and Transition Fair and many more through local schools, faith-based organizations, and community-based organizations.

Board Walk Bash Each year, SIUH partners with the office of the New York Assembly in a health and information fair for older adults and their families and friends. Health screenings, including mammography, vision, HIV and cardiovascular, are available on site as are vendors information and services such as Social Security, Department For The Aging (DFTA), human rights, transit, insurance, gardening clubs, and tub enclosures. More than 2,000 people attended this event in 2015. For more information, please call the Community Outreach Department at (718) 226-1911.

Cancer Survivor’s Day Each year, cancer survivors who are living with or beyond cancer are reunited with the healthcare professionals who helped care for them at the annual National Cancer Survivors Day event at SIUH. Cancer survivors, their friends, families, and healthcare professionals gathered to celebrate their health and share their emotions and experiences with other survivors and their families. In 2015, more than 150 people attended this event. For more information about Cancer Survivor’s Day, please call (718) 226-8888.

New Yorkers For Children The Office of Community and Public Health at Northwell Health partners with New Yorkers For Children to positively impact the outcomes of youth aging out of foster care,

C. Community Health and Wellness

including their overall health and well-being. Northwell Health provides mentorship opportunities to expose them to potential careers in healthcare and preparation to help them transition into stable adulthood and finding sustainable employment. Scholarships, including the Spirit Award, are also provided to support education expenses for a young person who has demonstrated outstanding leadership skills, a commitment to his/her community and the determination and ability to overcome the barriers to academic success. For more information, please contact (516) 881-7000.

Girl Scout Program Looking to earn their First Aid merit badges, Girl Scouts from Troop 5179 visited Staten Island University Hospital and spoke with SIUH Emergency Room physicians about how to handle an emergency situation. After completing the course, the Scouts received their merit badges from the Troop Leaders and physicians at the onsite ceremony.

Living Healthy Chronic illness, such as diabetes, heart disease, depression and others, affects approximately 133 million Americans. Living Healthy, Northwell Health’s Chronic Disease Self-Management Program (CDSMP), is a 6-session, evidence-based health education program for people with any type of ongoing health problems. This program is designed to help people gain self-confidence in their ability to control their symptoms and manage how their health condition affects their lives. During the workshop, participants learn strategies that will help them make decisions and solve problems; create a manageable exercise plan; feel lesstired; deal with anger, depression and other emotions; manage pain and stress; communicate better with family, friends and health professionals; use medicines safely and properly; eat healthy; understand treatments better and plan for future health care. For more information, please call the Office of Community and Public Health at (516) 881-7000.


Stepping On One out of three adults aged 65 or older falls each year, leading to both fatal and nonfatal injuries, and threatening safety and independence. Stepping On is an evidence-based community prevention program that empowers independent, older adults to carry out health behaviors that reduce the risks of falls. More than 500 people have attended the 7 week program, which is based on adult education and self-efficacy principles. In a small group setting, older adults learn balance and strength exercises and develop specific knowledge and skills to prevent falls. Workshops are facilitated by trained leaders. For more information, please call the Office of Community and Public Health at (516) 881-7000.

NYC Coalition for a Smoke-Free City Northwell Health is an active member of the coalition whose goals are to: reduce access to tobacco products and limit tobacco industry marketing to youth; increase the number of smoke-free outdoor spaces, including neighborhood parks, grounds and entryways; increase the number of apartment buildings, co-ops and condos that are 100% smoke-free; and reduce pro-tobacco imagery from youth rated movies and the internet. Northwell has assisted in the creation of over 2000 units of smoke free housing and the passage of over 10 Community Boards Smoke–free housing resolutions. For more information contact the Office of Community and Public Health at (516) 881- 7000 or visit http://www.nycsmokefree.org/.

Partnership for a Healthier NYC Northwell Health is an active member of the Partnership for a Healthier NYC. The goal of the Partnership is to significantly reduce chronic disease in New York City—for everyone—by supporting proven, community-level efforts to change the environments in which people make decisions that impact their health. We are committed to making New York City a healthier place to live, work and play. The Partnership has four key focus areas: healthy eating, active living, tobacco free-living and reducing underage and excessive alcohol use. For more information contact the Office of Community and Public Health at (516) 881- 7000 or visit http://healthiernyc.org/.


D. Community Medical Support Services and Programs

Blood Donor Services Each year, employees of SIUH help to ensure an adequate blood supply for New Yorkers in need by donating blood. In 2015, more than 6,620 pints of whole blood were donated by employees of SIUH and Northwell Health.

Breastfeeding Workshops The SIUH offers free breastfeeding workshops in English and Spanish throughout the year to new moms, babies, and their families. Led by Registered Nurse Certified Lactation Counselors, these workshops provide information and support about the breastfeeding process. Workshops are held both on site at SIUH and every other month at Babies R Us. In 2015, more than 180 women attended English language breastfeeding workshops and more than 190 women attended Spanish language breastfeeding workshops. For more information, please call (718) 226-8031.

Take Care New York (TCNY) SIUH partners with the NYCDOHMH in its TCNY Campaign, the City’s blueprint for giving everyone the chance to live a healthier life. Its goal is twofold -- to improve every community’s health, and to make greater strides in groups with the worst health outcomes, so that our city becomes a more equitable place for everyone.

American Heart Association (AHA) Training Center Staten Island University Hospital is a member of the Northwell Health AHA Training Center and provides trainings in Basic Life Support (BLS), Pediatric Advanced Life Support (PALS), and Advanced Cardiac Life Support (ACLS) to healthcare professionals who require certification in

their respective professions. Additionally, this training site offers numerous BLS (CPR, AED, Emergency First Aid) programs to community members, including schools, faith-based organizations, expectant parents, childcare providers, community children’s sports league volunteers, and the general public. In 2015, more than 22,000 individuals received approximately 11,500 hours of training and participated in more than 2,000 programs. Please call (516) 881-7000 for more information.

The Tackling Youth Substance Abuse (TYSA) The borough of Staten Island has the highest proportion of youth who binge drink and the highest percent of youth who have used prescription medication without a prescription in NYC in the past year. SIUH partners with the Staten Island Partnership for Community Wellness in the nationally recognized Tackling Youth Substance Abuse (TYSA) Initiative. This cross-sector coalition is aimed at driving major improvements in youth substance abuse on Staten Island; all coalition members work together to tackle the issue of alcohol and prescription drug use and educate young people to make healthy choices overall. For more information please call (718) 568-3669 or contact [email protected].

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Support groups offer people with similar medical conditions and life challenges an opportunity for discussion, a sharing of experience and knowledge, and a place to ask questions. The SIUH provides the following ongoing support groups for the community: AARP; Families Helping Families; Gamblers Anon; NarAnon; Female Military Support Group (FLAG); Overeaters Anonymous; Parents Without Partners; Run Teen Mom Time; Amputee Club; alcohol and substance abuse; Alzheimer’s Disease; aphasia and apraxia; bariatric surgery; bereavement groups for adults; children and perinatal; brain injury; cancer; including breast and prostate; hepatitis C; care-giving; family education; aphasia; heart disease; diabetes; infertility; insulin pump; mental health/depression; myasthenia gravis; ostomy; scleroderma; smoking cessation; breastfeeding (English and Spanish); women’s health; and stroke. To learn more about support groups at SIUH, please call (718) 226–2500.

E. Support Groups


Awards and accomplishments

- Northwell Health was among the top ten “BOLD” healthcare organizations recognized by the National Center for Healthcare Leadership (NCHL) in 2014 for use of evidence-based leadership development practices to achieve excellence and improve the quality of healthcare in their communities.

- Northwell Health was ranked as one of the nation’s top 5 hospital systems for diversity and inclusion practices in 2015 by DiversityInc.

- The Center for Learning and Innovation (CLI) was named among the best corporate universities worldwide by the first Global Council of Corporate Universities (CCU) receiving a silver trophy in the category of “Best Corporate University.”

- Northwell Health among only three healthcare organizations in the nation to be designated a Center of Excellence in Nursing Education by the National League for Nursing.

- Northwell Health received the 2014 Pinnacle Award for Quality and Patient Safety from the Health Care Association of New York State (HANYS).

- Northwell Health received the John M. Einsenberg Patient Safety and Quality Award from The Joint Commission and the National Quality Forum for its work since 2009 to lower sepsis mortalities.

- The Ethisphere Institute names Northwell Health among the top 10 of The World’s Most Ethical Companies for superior achievements in transparency, integrity, ethics and compliance.

- The Center to Advance Palliative Care names Northwell Health a Palliative Care Leadership Center for providing customized operational training and mentoring for palliative care programs any age and any stage of a serious illness.

- The Unified Behavior Health Center for Military Veterans and their Families is recognized in a RAND Corporation report as “the only program [nationally] that targets both veterans and their family members in a collaborative, family-centered care model where veteran and family providers work collaboratively to share information and expertise.”

- The National Patient Safety Foundation and EngagingPatients.org recognized Northwell Health with the John Q. Sherman Award for Excellence in Patient Engagement for efforts to empower consumers with Eight Patient Rights.

Staten Island University Hospital

- Was rated as a top performer in heart attack, heart failure, pneumonia, and surgical care by The Joint Commission.

- Ranked #25 in New York State and #30 in the New York metropolitan area by U.S. News & World Report. SIUH is high performing in diabetes and endocrinology, ear, nose and throat, nephrology and neurosurgery and urology in 2013-2014.

- Is recognized as a “Most Wired” hospital by Hospitals & Health Networks magazine’s 2014 national “Most Wired Survey.”

- Received the Consumer Choice Award for Richmond County’s most preferred hospital by the National Research Corporation.

- Recognized by the Human Rights Campaign Foundation’s Healthcare Equality Index for providing inclusive and respectful care to their lesbian, gay, bisexual and transgender (LGBT) patients and their families.

- Is an accredited Medical Rehabilitation Program by the Commission on Accreditation of Rehabilitation Facilities (CARF) International.

- Was recognized as among the Top Performers on Key Quality Measures by The Joint Commission’s annual report, America’s Hospitals: Improving Quality and Safety

- Received the 2015 Community Value Leadership Award by Cleverley + Associates. The hospital achieved five stars, ranking among the top 20th percentile of the country’s hospitals.

This report was prepared by the Office of Community and Public Health and the Office of Strategic Planning.For more information, please call (516) 881-7000.


Mark L. Claster

Chairman, Board of Trustees Northwell Health

Michael J. Dowling

President & CEO Northwell Health

Anthony Ferreri

Regional Executive Director


Donna Proske, RN, MS

Executive Director


This report was prepared by the Office of Community and Public Health and the Office of Strategic Planning.For more information, please call (516) 881-7000.

South Site 375 Seguine Avenue Staten Island, NY 10309 (718) 226-2000northwell.edu

Staten Island University HospitalNorth Site 475 Seaview Avenue Staten Island, NY 10305 (718) 226-9000northwell.edu

Staten Island Hospital 2016 Community Service Plans 19613a

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