state wide area network (swan)

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1 State Wide Area Network (SWAN) - A Case study of Meghalaya SWAN (MSWAN) BY Amit Soni AM(TC) S&TC Division 8 th November 2006

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Page 1: State Wide Area Network (SWAN)

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State Wide Area Network (SWAN) -

A Case study of Meghalaya SWAN (MSWAN)

BY

Amit Soni AM(TC)

S&TC Division8th November 2006

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Agenda

What is SWAN ? Requirement Of SWAN Different Agencies in SWAN TCIL Role Case Study of Meghalaya SWAN

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What is SWAN?

SWAN – State Wide Area Network

Network - The term ‘Network’ stands for a group of telecom systems and computers connected to each other by some communication channel to share the resources.

Types of Network:-

1) Local Area Network (LAN)

2) Metropolitan Area Network (MAN)

3) Wide Area Network (WAN)

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Local Area Network (LAN) LAN – It connects network devices over a relatively

short distance like in a single building or campus . LANs are typically owned, controlled and managed by a single person and organization.

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Metropolitan Area Network (MAN)

MAN - A MAN is designed to extend over an entire city. It may be a single network, or it may be a means of connecting a number of LANs into a larger

network.

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Wide Area Network (WAN)

WAN – A WAN provides long distance transmission of data, voice, image and video information over large geographical areas that may comprise a country, continent, or even the whole world.

Wide Area Network is a collection of networks spread over a geographical area

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SWAN

State Wide Area Network (SWAN) – It is a WAN covering whole state, incorporating many networks for providing data, voice and video services throughout the state.

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Subdivision / Block HQs

State capital-SHQ

Horizontal Offices1 N

District HQs1 N

Horizontal Offices

Horizontal Offices

SWAN

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Requirement of SWAN

A government to be SMART (Simple, Methodological, Accountable, Responsive, Transparent) needs to have:

Efficient & reliable communication network

Improved information flow among various levels and offices

Reduced communication gaps

Improved quality and speedy decision making

Faster and better implementation of government schemes

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E-Governance need

Various E-Governance applications are being developed for efficient delivery of service to citizens. For eg:

Transport-Registration of Motor Vehicles, issuing driving licenses etc.

Health Care- Linking various Hospitals Tele-Medicine etc.

Education-Linking various educational Institutions, distance learning etc.

Employment-Online Registration for unemployed, computerization of day to day activities of employment exchange etc.

Municipal- Bill deposition, Issue of Certificates - Birth / Death / Land records etc.

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Different Agencies

Department of Information Technology (DIT), GoI

State’s Information Technology Department Consultants Implementing Agency NicNET Third Party Monitoring Agency

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Different Agencies - DIT

Govt. of India, Department of Information Technology (DIT)

The Government of India has planned a national level initiative- National e-Governance Plan, (NeGP) for increased transparency, efficiency and effectiveness for delivery of citizen services.

An important component of the NeGP is SWAN; which has now

been identified as an element of core infrastructure for supporting e- Governance initiatives. DIT, GOI has also embarked a significant outlay for supporting this activity. Under NeGP SWAN policy it is proposed to connect state capital (SHQ) with all the Districts Head Quarter (DHQ) and subsequently all the DHQ to be connected with Sub-division Head Quarter/Blocks (SDHQ/Block).

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Different Agencies - DIT

SWAN is one of the Mission Mode project Total NeGP outlay for SWAN – Rs 3000 Cr To connect state capital (SHQ) with all the

Districts Head Quarter (DHQ) and subsequently all the DHQ to be connected with Sub-division Head Quarter / Blocks (SDHQ/Block).

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Implementation Plan

State would need to establish the SWAN using either of the two options provided by DIT, GOI:

Option I: State to identify a suitable PPP model (BOO, BOOT etc.), select an appropriate agency through a suitable competitive process for outsourcing establishment, operation and maintenance of the Network.

Option II: Designated NIC as the prime implementation agency for the SWAN for establishment, operation and maintenance of the network as an integral part of NICNET, with an appropriate end-to-end Service Level Agreement (SLA).

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Department of IT, GoI supports (cost/funding) to state Government w.r.t. different options.

DIT will support the entire cost of establishment, operation and maintenance of the SWAN for a period of five years (except recurring charges of Bandwidth) to state Govt / NIC on 100% grant basis .

Terminal equipment at each Point of Presence (PoP) one PoP at each location (without horizontal connectivity) i.e. SHQ/DHQs/SDHQs/BHQs covered by the SWAN.

Cost of consultancy (only for option I)

Cost of Third party monitoring (option I) / Cost of Third party auditors (option II).

Implementation Plan

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TCIL’s Role

Role of TCIL w.r.t. different options are as follows:Option I: Consultant Implementing Agency: All the states, except where

TCIL is the consultant. Third party Monitoring: All the states, except where

TCIL will implement

Option II: Auditors Third party Monitoring

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TCIL’s RoleSWAN Projects completed or under progress with TCIL

State Project Name TCIL’s Role Status

GUJRAT GSWAN Consultancy and 3rd Party Monitoring

3rd party monitoring in progress till 2008.

JHARKHAND JharNET Consultant Implementation Stage

TRIPURA ACAN Turnkey implementation

Bidder Selected. Agreement to be signed.

UTTARANCHAL UASWAN Consultant Vertical RFP to be floated

MEGHALAYA MSWAN Consultant Draft RFP submitted to State

ORISSA OSWAN Consultant Agreement yet to be signed

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Case Study

Meghalaya State Wide Area Network (MSWAN)

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Introduction

Initiatives of Government of Meghalaya (GoM)

Establishment of “Meghalaya Information Technology Society (MITS)”, which will be responsible for e-governance initiative to take care of activities related to implementation and management of these initiatives

Proposal for the set-up of the “Meghalaya State wide Area Network (MSWAN)” for modernisation of communication set-up which will help in the development of state

Appointment of “Telecommunications Consultants India Ltd. (TCIL)” as their consultant to assist GoM for implementation of MSWAN

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IntroductionObjectives of MSWAN

GoM has proposed to set up Meghalaya State Wide Area Network (MSWAN) for the purpose of:

Connecting Govt. agencies/ departments/ offices at SHQ with all DHQs and subsequently to all the SDHQs/Blocks in a 24x7 quality network, extendable for Public to Government interaction

Providing connectivity across the state through one network and re-engineering of various departments and government services to ensure easy information flow

Having one single network to deploy the e-Gov application for various activities

Establishing a network that functions as IT gateway for seamless, effortless & instantaneous information flow

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IntroductionFacilities provided by MSWAN

SWAN facilitates the government to discharge its obligations more efficiently as follows:

Integration of various existing stand-alone applications and provide effective interconnectivity

Effective Voice and Video communication Catering of Data transfer needs between government

departments as well as for the government interface with public

Monitoring of development programs Improved quality of decision-making and governance

by the easy access of required information

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IntroductionTCIL’s Scope of Work - As a consultant, TCIL will carry out:

System Design including the Requirement Definition, Site Survey, Concept formation and Technology evaluation.

Preparation and submission of a system design report covering the requirements of the network, Technical design, Financial analysis and suggestions on the purchase model.

Preparation and submission of the RFP document consisting of the finalized network requirements, general and special conditions of the contract, information for the prospective bidders.

Evaluation of the submitted bids including the Pre-qualification, Technical and Financial bids and subsequent finalizing of the selected bidder.

Supervising the installation and commissioning of the network and conducting the acceptance testing (partial and final), with regular submission of status and test reports.

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Requirement DefinitionSystem Study

Survey conducted by TCIL provides the following information for working out the requirements of the network:

Organizational Structure, Geographical spread-over, information flow at SHQ, DHQ, SDHQ & BHQ

Estimate number of Point of Presence (POP) for horizontal connectivity

Current infrastructure at State, District, Subdivision and Block Headquarter levels

Communication needs of various departments

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Requirement Definition

Overview of Meghalaya

The upcoming MSWAN will have the following hierarchy:

State Headquarter (SHQ), at Shillong

7 District Headquarters (DHQ)

8 Subdivision Headquarters (SDHQ)

39 Block Headquarters (Blocks)

The state government, with its headquarters (SHQ) at Shillong, has about 55 Departments

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Requirement Definition

Connectivity Scheme

The proposed MSWAN network will follow a hierarchical connectivity scheme as shown:

Primary Tier consisting of SHQ

Tertiary Tier consisting of 8 SDHQ / 39 BHQ

Tier 1

Tier 2

Tier 3

Secondary Tier consisting of 7 DHQ

2 Mbps upgradable to 8 Mbps

2 Mbps upgradable to 4 Mbps

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Concept of PoP

Subdivision / Block HQs

State capital-SHQ

Horizontal Offices1 N

District HQs1 N

Horizontal Offices

Horizontal Offices

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Concept of PoP

Subdivision / Block HQs

State capital-SHQ

Horizontal Offices1 N

District HQs1 N

Horizontal Offices

Horizontal POP

VerticalPOP

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Requirement Definition7 District Headquarters (DHQ) Located in Dy. Commissioner’s office campus Function as aggregation point for horizontal connectivity Based on the geographical spread-over, status of

industrialisation, population, number of offices and users, the 7 DHQ are categorised as:

Categories Districts

Category I East Khasi Hills

Category II West Khasi Hills, Ribhoi, South Garo Hills, East Garo

Hills, Jaintia Hills

Category III West Garo Hills

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Requirement Definition

7 District Headquarters (DHQ) As per the survey, the category-wise number of

Horizontal PoPs at DHQs, for horizontal connectivity are as follows:

Category Number of POP’s

Category I 18

Category II 10

Category III 14

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Requirement Definition

8 Subdivision Headquarters (SDHQ) Headed by Sub-Divisional Officer (SDO) All SDHQ located at the SDO’s office 2 Horizontal PoPs will cater the horizontal connectivity

at SDHQ

39 Block Headquarters (BHQ) Headed by Block Development Officer (BDO) All BHQ located at the BDO’s office Core PoP to cater all the users (3-6) in the BDO

campus

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User RequirementsLevels Users Requirement

Voice Requirements

SHQ

DHQ* Category 1

Category 2

Category 3

SDHQ

BHQ

Data Requirements

SHQ

DHQ* Category 1

Category 2

Category 3

SDHQ

BHQ

Video Requirements

SHQ

DHQ*

SDHQ Nil

BHQ Nil

350

90

45

60

8

3

500

125

60

85

10

5

15

1

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User Requirements

The indicative user requirement for voice & data services within next 5 years (duration of project) is estimated to be double of current requirement.

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Concept & Network Design

SHQ

Villages

SDHQ (8) / BLOCKS (39)

2 Mbps

2 Mbps

2 Mbps Leased Line

ISDN Backup

DHQ (1)

ISDN BRI

2 Mbps

2 Mbps

DHQ (7)

To Horizontal PoPs To Horizontal PoPs

To Horizontal PoPs

To Horizontal PoPs

Channelised STM-1

Remote BHQ

VSAT Bandwidth 512 Kbps Shared

VSAT Bandwidth

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Concept & Network Design

State Headquarters (SHQ)

Located at Secretariat Building, Shillong

Function as Network Operation Center (NOC)

21 PoP will cater the horizontal connectivity at SHQ

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Concept & Network Design• Connectivity at SHQ

Firewall/IPS/Authentication

server

Fast Ethernet LAN

Voice SwitchVoice Switch

NetworkMonitoring System

VSAT

Horizontal PoPs

InternetMobileVSAT(Optional)

Gateway

Phones

Network Management System

IDU

Firewall

MSS

MCU

V C Equipment

ISDN Backup links

2121

Links from 7 DHQs in Channelized STM

Remote Blocks connectivity

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Concept & Network Design• Connectivity at DHQ

H.323 VC Equipment

IP Phones

Fast Ethernet LAN

Data

MSS

Link to SHQ and

N21

Horizontal PoPs

Links from SDHQ / BHQOn STM 1

ISDN Backup links

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Concept & Network Design• Connectivity at SDHQ / BHQ

Ethernet LAN

IP Phones

MSS

System

ISDN BRI Backup links

Links to DHQ

21

Horizontal PoPs

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Concept & Network Design• Connectivity at Remote BHQs

Ku / Xc Band

Remote BHQ

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Design Features Interfaces shall be realized on plug-in cards with hot swappable

facility

Equipment footprint and power consumption should be kept to the minimum

Scalability of design with respect to number of centres, interfaces per center and bandwidth

Ability to route data traffic as per requirement from any location to any other location

Ability to route the voice traffic based on the uniform numbering scheme

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Design Features

Support for all industry standard protocols for data communication

Sufficient diagnostic facilities alongwith the details & level to identify & locate the faults and easy rectification of faults.

The equipments/ interfaces should comply with relevant ITU-T/ IEEE/ EIA/ ANSI/ NEBS/ TEC etc. standards as applicable.

The proposed network design shall allow the connectivity of existing networks with MSWAN using standard protocol

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Design Features• Redundancy

Redundancy of relevant elements at appropriate levels to minimize disruption of services

Redundant Control Processors. Redundant Load Sharing Power Supplies. Hot Swappable Modules.

The design at DHQs should cater for providing redundancy, whenever required by GoM, to the extent that each DHQ may be connected to the adjacent DHQ and each DHQ is connected to SHQ

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Operational Requirements

Operational Requirements: The Percentage uptime shall be as follows:

Tier First 3 years Last 2 yearsAt SHQ - 99.90% - 99.99%At DHQ - 99.50% - 99.90%At SDHQ/BLOCK/ - 98 % - 99.50%Co-located & remote offices

Operation on commercial 230V AC, 48V DC input power with 50 Hz ±1%

24 hrs Toll free Help desk facility and technical manuals for providing procedural/ technical assistance to the users.

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Security

Firewall Intrusion Detection and Protection System Antivirus Radius Software for AAA functionality

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Network Monitoring & Management

The Network monitoring & management software are an integral part of the network performing the following tasks :

To give accurate report of Hardware and Software deployed on the network.

To give comprehensive report on the configuration of Hardware and Software change made in any part of the network.

To drill down to a particular network element to view the details of the response time, availability, reloads, protocols and interface status. To identify & analyze failures of any link / element on the network

To isolate network error condition and suggest probable cause.

To print traffic analysis of peak / lean hours/days/months etc.

To print down time / Up time w.r.t various Network elements and its components/ links / Facilities and overall Network.

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Connectivity Analysis

Two categories of connectivities are required for MSWAN:

Vertical : i) SHQ to 7 DHQs ii) DHQ to SDHQs / BHQs

Horizontal : i) Government offices in Shillong to SHQ ii) District offices with DHQ and

iii) Sub divisional offices to SDHQ

For Vertical connectivity only BSNL has network across the state.

Categories

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Connectivity AnalysisBSNL Option

Network exists throughout the Meghalaya state

Leased lines available from SHQ to 7 districts, 8 Subdivisions and 23 Blocks

No leased line facility at 14 Blocks, (viz. Baghmara, Betasing, Chokpot, Gasupara, Gambegre, Shella, Lasiken, Mawjrong, Mawkynrew, Ranikore, Rongra, Saipung, Samanda and Zigzag) as indicated during meeting with BSNL officials.

In 2 Blocks (Chokpot and Jirang – Patharkhmah)E1 link will be available after December 2006

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Connectivity Analysis

Solution

– Vertical Connectivity • Leased Links from BSNL for Vertical connectivity wherever

available

• VSAT link for Blocks wherever BSNL connectivity in not available

– Horizontal Connectivity

• Hybrid solution including Leased Lines, RF, OFC etc depending on the location & best suited technology vis - a- vis cost.

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Outsourcing Model

Modified BOOT Model

Services required as required by the State Govt. are specified

Govt. releases guaranteed payments on quarterly basis against the services prescribed in SLA (Service Level Agreement)

Vendor to take care of the availability of the spares to maintain guaranteed uptime

For monitoring of network, separate agency need to be involved (if required) and paid accordingly

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Bandwidth Requirement

Path Initial Future (Anytime)

SHQ to DHQ 2 Mbps 8 Mbps or more

DHQ to SDHQ / BHQ 2 Mbps 4 Mbps or more

SHQ to Remote BHQs 512 Kbps VSAT BW shared

2 Mbps Shared

Mobile Van 512 Kbps 2 Mbps

Internet 4 Mbps 8 Mbps or more

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Benefits of MSWAN

Intangible Benefits

Productivity Benefits Managerial Benefits Public access services High IT Industrial Growth Image building of the State

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Benefits of MSWAN

Tangible Benefits

Financial Savings – MSWAN would help in considerable time saving for the direct users resulting in an increase in the productivity of the employee. This increase in productivity would result in financial savings to the government

Time Management - Due to MSWAN the decision making process, plan formulation and implementation would be effective and it would also save the workhour of all government employees

Due to MSWAN there would also be savings in expenditures like Telecom, Travelling, Fuel and Stationery etc.

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Thank you !