Prepare en interview

-1

Pen & paper

 

Questions ready

 

Read lecture 3

 

Brainstorm myself

 

Imagine I am the student

 Simulate:I am looking

for a job

 

Tactic for the interview

 

Internet search

 

My assumptions

 Determining who I want to interview

• Student • Graduate• Employer• Unemployed

Questions and areas of conversations

Who do I know and can I reach easily for an interview?

I know a lot of students. In my hometown is no university. So its not easy to find new students. I know some graduates, but they live and work far from my hometown. I want to speak to them face to face to observe tem well. If I want to interview them I have to travel. I have an employer with a human recourse officer. He is very busy and doesn’t have time this week. I know one unemployed. I called him and he wasn’t enthusiastic.

I choose the student. That’s the most practical when I want to interview two or three persons.

Prepare for the empathy work

Your curriculum vitae?

Restrictions?

When?

Why?

What?

Where can I find jobs?

Perfect job?

Worst case scenario?

Alternatives?Important?

Not important?

Minimum requirements?

What kind of transformations do you have to make /

do?

Location?

Rivals?

Internship?

Chances?

Are you well prepared to start

working?

Missing or right skills?

Talents?

Main obstacles?

Become your own employee of find a

job?

1 Study fit to Job?

 Find out as much as you can about the other person's 

experience related to the school-to-work transition

Talk to people

Experiences

Feelings during key events:

Job interview or first day at work

Emotional aspects

enjoyableImproved

Colleague Ingrid

Colleague ElcoGirlfriend Anne

2

 

Reminders for the interview2½

Open questions

 

Why, why & why

 

Talk & Listen 

Concrete events

 

Silence = ok

 

Observing = Bonus

 

Discovery with new eyes

 

Learning bydoing

 

Start the interview2¾

interviewee at ease

 

Introduce Myself

Empathy map3

Do Feel

ThinkSay

Description interviewee

Elsemieke K is a master of science student for Integrated Product Design at the technical university in Delft in the Netherlands. Female and 25 years old and lives with her boyfriend in a apartment in Rotterdam.

I half a year she will graduate and finish her education. Now she interns at Philpis Lightning.

Stakeholder

Student

Questions

Your curriculum vitae?

Restrictions?

When?

Why?

What?

Where can I find jobs?

Perfect job?

Worst case scenario?

Alternatives?Important?

Not important?

Minimum requirements?

What kind of transformations do you have to make /

do?

Location?

Rivals?

Internship?

Chances?

Are you well prepared to start

working?

Missing or right skills?

Talents?

Main obstacles?

Become your own employee of find a

job?

Study fit to Job?

Introduce yourself

How prepared?

Where / Information?

How / distribution of

your cv ?

Goals with this

job?

How urgent?

Biggest challenges?

Who is your confident??

Worst night mare?

Good and bad examples of your

mothers and fathers jobs?

Perfect job

Say

Write down here all the quotes from the interview that catch your attention as you review your notes. Be as literal as possible (as opposed to rephrasing what they said in your own words).

> 20 quotes

I look at other profiles at LinkedIn.

Talk with other (former) students

Biggest challenge is to become

happy and make new friends at my new job.

I have stress looking for the

perfect job.

I am social and that’s important when you must communicate a

lot.

I look in the paper for new

jobs.

I want to gain experience.

I can work where a want. And live

where I work

Only restriction is a have no

experience in a former job.

No preparation.

Worst case is that I don’t find a new job and stay a t my sideline.

I less then half a year I finish my

study.

I don’t exactly know what I

want.

I look at facebook.

Specific https://nl-nl.facebook.com/dutchdesignjobs

I also look at the companies. Not only the jobs.ve

He knowst what want. So I talk a

lot with him.

The other students are my rivals and have

the same chances.

I don’t exceed in anything, but

average its all ok. By post or e-

mail.

Looking for the internship was

hell.

I have no alternatives

Do If you observed the person in action, describe here behaviors you saw. You can also combine interview and observation, by asking the person to walk you through what they are doing. **Note that you may not have anything in this section if you did not have the chance to do observations**

> 10 observations

Speaking with her friends

Looking on internet for new jobs. Talking with a

confidential person. Working on her CV.

During the interview: When she doesn’t

directly has an answer, she asks me an other question.

Looking in the news paper for new jobs

and general information.

During the interview: She is very loud

laughing when she is insecure.

During the interview: She is playing with her pen. Like she is

bored. During the interview:

She is looking around in the room

for no reason.

During the interview: She graps the next

sticky note with the next question. (Is she

in a hurry?)

Think

> 10 inferences

She thinks: I have to talk more to

(former) students to get information.

She thinks:Thrilling. She has no idea where she wants

to work.

She thinks:I had to start looking for

my first job month ago.

She thinks:I don’t want that perfect job. I just want a

normal job where a can make some

money and be happy.

She thinks:CV are no fun and boring.

But they are a must to be invited for an interview.

She thinks:I am interning and now I have no time all looking for a job.

She thinks:I have a perfect education. If I don’t find a job nobody will find…

She thinks:Oops. So quick. I have to

make a hurry finding I job.

She thinks:I never looked further

than two month. I didn’t really plan

anything.

She thinks:When I have no job I am

sure I am not happy.

She thinks:I only trust myself.

She thinks:Finding a job , proofs that I

am good in my field of study.

Here is where you will make inferences (educated guesses) about the meaning of what the person said. What if you are wrong? You may very well be, but if you don’t take a leap and make inferences, you won’t get at deep unexpected needs. At later stages in the process you will get more data that will allow you to refine your understanding and definition of the problem.

FeelHere is where you will make inferences (educated guesses) about the meaning of what the person said. What if you are wrong? You may very well be, but if you don’t take a leap and make inferences, you won’t get at deep unexpected needs. At later stages in the process you will get more data that will allow you to refine your understanding and definition of the problem.

She feels indesicive about

her future.

She feels alone and don’t dare to speak with others

about it. She feels hasty. She has to do a 

lot.

She will be happy when she has her

first job.

She will be unhappy  and 

Failed when she won’t find a jobShe is scared  to

fail. She thinks other persons are

better educated.

She wants to be the best.

She is open minded. 

Problem statement

This a standard Dutch master of science student for Integrated Product Design and has a busy life.

And she needs structure and give priority to her goals

because she has not the ability to do all the things she has and want to do and make the right choices at the right moment for her new job.

Stakeholder: Needs: Insight

InsightMake notes her about all the things that surprised you from the interview and those that challenge the assumptions you had

Is there no economic crisis?

I thought its difficult to find a job in her

field of study. I thought her perfect job was to

start an own company.