standards for success follow up · standards for success follow up american association of service...

31
7/31/2019 1 Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation Executive Director Thaddeus D. Wincek U.S. Department of Housing and Urban Development Office of Business Transformation Grants Management and Oversight Division 1

Upload: others

Post on 07-Aug-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

1

Standards for Success Follow Up

American Association of Service Coordinators 2019 National Conference

Denver, Colorado

Kristin KuipersPangea FoundationExecutive Director

Thaddeus D. WincekU.S. Department of Housing and Urban DevelopmentOffice of Business TransformationGrants Management and Oversight Division

1

Page 2: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

2

Semi Annual Performance Report

• Accountability Focused (Time Tracking)

• Service Coordinator Oriented

• Aggregate Data

2

Page 3: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

3

3

Page 4: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

4

4

Page 5: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

5

Standards for Success

• Resident Level Data

• Resident Oriented

• Outcome Focused

5

Page 6: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

6

6

Page 7: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

7

7

Page 8: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

8

8

Page 9: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

9

9

Page 10: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

10

Program Participants

181,616 Total Residents

168,608 Total Participants

Over 1,800 Properties

10

Page 11: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

11

Resident Statistics

Average Age: 72.5

Average Age at Move In: 65.7

Average Age at Move Out: 73.5

Total Service Interactions: 2,691,407

Average # of Service Interactions per Participating Residents: 16

11

Page 12: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

12

ADL/IADL SUMMARY

16%

16%

43%

11%

7%

3.5%

2.5%Activities of Daily Living

12

Page 13: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

13

Data on Residents with High Levels of ADLs

Residents with 5 ADLs:

Total Residents: 4,375 (2.5%)Average Age: 77.69Average Length of Stay: 10.01 yearsAverage # of Service Interactions: 20Number that remained on site: 2,965Number that moved out: 1,410

Residents with 4 ADLs:

Total Residents: 6,082 (3.5%)Average Age: 77.41Average Length of Stay: 9.5 yearsAverage # of Service Interactions: 22Number that remained on site: 3,117Number that moved out: 1,752

13

Page 14: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

14

Length of Stay Data

Total Residents Moved Out: 33,518

Percentage of Residents that moved out: 18%

Average Age at Turnover: 73.5

Percent Moved Outs that Aged in Place: 30%

Average Length of Stay for residents that moved out: 5.6 years

Average length of stay for currently active residents: 6.3 years

Average age residents moved to a higher level of care: 80.8

Average Length of Stay for residents that move out for a higher level of care: 7.2 years

5% of resident move outs were EvictionsOnly 1% of all residents were evicted

14

Page 15: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

15

Upcoming SfS Data Element Changes

15

Page 16: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

16

More Options for Classifying Non-Participants

Participant Status Code

1. Participant

2. Non-Participant - Opted Out

3. Non-Participant - Non Responsive

16

Page 17: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

17

Less Dates to help avoid confusion

Service Start Date and Intake Date are merging

Service End Date and Turnover Date (Permanent Transfer Date) are merging

Data Collection Date is no longer required

17

Page 18: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

18

Dentist Service Code

Does the resident have a Dentist or Dental Clinic?

Dental Service Code

Did the resident receive a dental cleaning in the last 12 months?

18

Page 19: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

19

Chronic Medical Conditions

Number of Chronic Medical Conditions the resident has

(A list will be provided)

Asthma and HIV/AIDS are no longer the only options for medical conditions

19

Page 20: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

20

Emergency Room/ Hospital Visit Follow Up Service Code

If the resident had any Emergency Room or Hospital Visits how many services were directly related to follow up

Resident Falls

Number of major falls during the past year

20

Page 21: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

21

ADLs

1 = Toileting hygiene

2 = Feeding or eating

3 = Dressing upper body

4 = Dressing lower body

5 = Grooming

6 = Bathing

7 = Toilet transferring

8 = Transferring

9 = Ambulation/locomotion

Activities of Daily Living & Instrumental Activities of Daily Living

21

Page 22: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

22

IADL (Formerly Home Management on Semi Annual)

1 = Telephone

2 = Traveling

3 = Shopping

4 = Preparing meals

5 = Housework

6 = Medications

7 = Money management

Activities of Daily Living & Instrumental Activities of Daily Living

22

Page 23: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

23

Adult Personal Assistance Services

Does the resident have professional assistance for any of the ADLs or IADLs?

Example, InHome Care/Support Services, Personal Care Assistant, Community

Home Provider, or other Adult Day Services

Yes/No

If Yes, # of ADLs/IADLs the resident receive assistance with

NEW ITEM

If Yes, identify funding source for each Adult Personal Assistance Service

1 = Government resource2 = Private pay3 = No-cost informal network:family member / friend4 = Medicaid

23

Page 24: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

24

NEW SERVICE CODES!!

Isolation Intervention

Home Management

Benefits / Entitlements

Monitoring Services

Crisis Intervention / Support Counseling

24

Page 25: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

25

Service Coordination Service Code

# of service interactions

This is total resident Service Interactions. Count all

Service Interactions (individual services, group

services, and programs)

Do not count Outreach – in the past, we didn’t

want it included in service counts

NEW ITEMS

Outreach Service Code

Outreach will now be included as it’s own line item

General Information and Referral

General Info and Referral will be it’s own line item

These two should not be included in total service

interactions , but rather only documented here

25

Page 26: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

26

Resident Falls

Number of major falls during the past year

Functionally Literate

Can the resident read and write?

Translator

Does the resident need a translator?

Adequate Transportation

YES/NO

26

Page 27: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

27

Evictions Prevented

If a violation or eviction notice was given

+

The resident was not evicted

= YES

An eviction was prevented

If not, leave as N/A

27

Page 28: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

28

Emergency Room/ Hospital Visit Follow Up Service Code

If the resident had any Emergency Room or Hospital Visits how many services were directly related to follow up

Eviction Prevention Follow Up Service Code

If the resident had any Eviction Notice, and an eviction was prevented, how many services were directly related to follow up

New Service Follow Up Codes

28

Page 29: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

29

Additional Property Level Data

Budget Based Funding Type – PRAC, Section 8, Residual Receipts, Excess Income

202 Property Designation – is the property classified as a 202 (primarily serves elderly)

Resident Population – Check all that are served: Elderly, Disabled, Family

Number of Units/Subsidized Units

Number of SCs / Hours per week for each SC /Wages/Salary

Additional Funding for the SC Program (Tax Credit, Building Operations, Non HUD grant, Private Funders)

Property Ownership Entity

IREMS Number

FHA Number

29

Page 30: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

30

Logging Into Grant Solutions

30

Page 31: Standards for Success Follow Up · Standards for Success Follow Up American Association of Service Coordinators 2019 National Conference Denver, Colorado Kristin Kuipers Pangea Foundation

7/31/2019

31

Standards for Success Reporting

Questions and Answers

31

Help Resource Subject Area Contact

HUD Standards for Success •General questions regarding HUD Standards for Success•Feedback submissions regarding HUD Standards for Success

[email protected]

GrantSolutions Help Desk •Technical issues or questions using the GrantSolution inForm tool•Requests for GrantSolution inForm:

• user account access• account usernames• account password reset

[email protected]

202-401-5282866-577-0771

Pangea Foundation •Questions regarding AASC Online•Questions regarding FamilyMetrics

[email protected]

HUD MFH Program OfficeHUD ROSS Program Office

•Program-specific questions MFH Program ContactROSS Program Contact

31