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20th International Symposium onHuman Factors in Telecommunications

Sophia Antipolis, France, 20-23 March, 2006

“Standardization in ETSI –

To build the Information Society for All”

KEYNOTE talk 1

Karl Heinz Rosenbrock

ETSI Director General

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Table of Contents

Learning from the past The Information Society (for All) The role of (open) standards What is ETSI? ETSI in the world ETSI TC Human Factors Standardization – for whom? Future generation Quo vadis ETSI?

Conclusions

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Five technological revolutions in 200 years

Each brings major changes in the world economy Co

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1771

The Industrial Revolution in England

1829

The age of railways, coal and the steam engine

1875

The age of steel, electricity and heavy engineering

1908

The age of oil, the automobile, petrochemicals and mass production

1971

The age of Information Technology

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Canals, turnpike roads and mail coaches

The Industrial Revolution in England

Railways, penny post and telegraph

The age of railways, coal and the steam engine

Transcontinental communicationsSteamships, railways & telegraph

The age of steel, electricity and heavy engineering

Electricity, telephone, highways and airways

The age of oil, the automobile, petrochemicals and mass production

Global digital ICT support networks

The age of Information Technology

The infrastructure networks of each revolutionAre the platforms for competitiveness

Co

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•Capital

•Labor

•Ground

In addition:

Infrastructures for:

• Utilities (water, electricity…)

• Transports

• …Communications & Information/knowledge

What it takes to build a prosperous economy?

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Development of

the Information Society (for All )

is ALWAYS the Objective

What does it mean?

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Depends on the point of view:

• Good chances for everybody• No discrimination• Fair competition• User satisfaction• Connectivity• Excellent ICT infrastructure• Fight the digital divide• Information at the fingertip• Accessibility for all• Business• Etc., Etc.

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What is an “Information Society”

A society that believes in knowledge and education …and intends to empower its citizens

Every citizen has access to at least basic connectivity Every citizen has access to communications services

(voice, data, broadcast and entertainment) Incremental growth and development

An economy that bets on ICT to prosper ICT increase productivity Pervasiveness of ICT across sectors Strong ICT sector = FDI

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Developing the Information Society

is not (only) a question of bits & bytes

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Also touches upon:

Policy makingRegulationTrade policiesInvestment & Financial issuesMarket access related issues (Certification & TA…)Business practicesEtc., Etc.and indeed: STANDARDS

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Look, how many new players:

Industrial players (new businesses, new entrants)

Regulatory bodies Standards making organizations (formal or not)

More policy makers

Industry associations Organizations involved into market access issues

Etc…

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In spite of this plethora,One assumption is shared globally:

Liberalization/deregulation is the way! (the « Invisible Hand »)

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The big plea for freedom!

WITHOUT LIMITATION?

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Without rules, freedom is merely

« the freedom of a free fox in a free henhouse »

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What about STANDARDS in order to

bring some order in this business?

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Will any standards do?

(we don’t believe so)

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In ETSI, there are i.a. three strategic tracks:

1/ Open Standardslevel the playing fieldand are a tool for fair competition

2/ Technical standardsfor businessand market benefits

3/ Future is built through Partnerships

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1/ Open Standards, a balance of powers

• Representation of all market players

• Decisions by consensus

• Standards are voluntary

• Contribute to market openness

• A fight againsttechnical barriers to trade

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• Reference to standards & recommendations for:

licencing schemes, tenders, optimum spectrum usage,numbering, dispute resolution etc.

• To structure the market on a long term basiswith a view to cater to the end user interests.

• In that perspective, standardization’s agenda is ahead

• Regulators & policy makers:

Identify potential regulatory issues embedded in standard-making Impact on elaboration of standards to fulfill:

competition rules, obligations provided by Directives

optimum use of scarce resources, etc.

2/ Why invest in standardization?

b) Regulators & policy makers’ perspective

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ICT sector is a 650 billion US $

per annum global industry,

the largest sector in the world,

accounting for more than 2% of world GDP

and representing nearly 20% of world trade.

(lirne.net)

Up to 80% of trade

(equivalent to $4 trillion annually)

is affected by standards

or associated technical regulations(Estimate OECD)

In case you think standardization is for idealists…

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• From a technical point of view:

Do-it all alone strategy,a recipe for disaster!Let’s become partnerwith the most relevant players in every domain.

• From a regional point of view:

Build bridges to other regionsIn order to increase market relevanceand market reach of ETSI’s deliverables.

• Combination of both: the partnership project model

3/ Future is built through partnership

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What is ETSI?

A European standards organization Officially recognized by the EU & EFTA Setting globally-applicable standards for

Telecommunications, in general Radio communications, especially mobile Broadcasting, and Related topics

Active in all areas of ICT An independent, non-profit organization,

created in 1988 Offering direct participation of all members We have more than 16,000 publications

→ available for free!

http://www.etsi.orghttp://portal.etsi.org

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ETSI

We are the home of the GSM™ standards…

… and of a lot of others, e.g. ISDN, DECT, DAB, DVB …

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ETSI

……and a founding Partner in

The 3rd Generation Partnership Project

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History of ETSI (1)

We grew out of the European conference ofPost and Telecoms administrations (CEPT)

Established in 1988

10 countries were proposed for location of premises: 3 rounds of voting eventually chose Sophia Antipolis

1st Director General: Professor Diodato Gagliardi

Accommodation provided by France Telecomcompleted in 1990and extended in 1991/92 main building

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ETSI’s Vision (April 2005)

ETSI is the preferred organisation for the ICT industry and other stakeholders,

to develop standards and specifications

for the global market,

and to support regional initiatives as appropriate.

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ETSI’s Mission

The mission of ETSI is to develop

globally applicable deliverables

meeting the needs of the

Information and Communications Technologies (ICT) community,

whilst supporting EU and EFTA regulation and initiatives.

In order to achieve its mission,

ETSI favours international collaboration.

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ETSI’s Three Primary Roles 1 (3)

As a European Standards Organization (ESO)

Only ETSI can produce Harmonized Standardsin the area of telecommunications used to satisfy EC Directives

ETSI is directly involved in EC,(RSCOM, RSPG and TCAM)influencing spectrum allocation and requirements to place radiocommunications products on the market

ETSI is directly involved in CEPT ECC(influencing spectrum harmonization)

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ETSI’s Three Primary Roles 2 (3)

Standards for the Global market place

ETSI prepares standards intendedto meet international and global needs (e.g., GSM, UMTS (IMT2000), DECT, DVB)

ETSI works in close collaboration with other worldwide standardization bodies via specific agreements, Global Standards Collaboration, and Partnership Projects.

Global market acceptance is proof of ETSI’s international success

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ETSI’s Three Primary Roles 3 (3)

ETSI as a Service Provider (SP)

Providing an interoperability servicePlugtestsTM is open to all

Providing forum hosting and secretariat services (Forapolis)

Etc.

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Changes during ETSI's lifetime

Monopoly Competition

Hardware & Technology Software & Applications

Telecommunications Internet

Subscriber Client

Separate disciplines Convergence/Integration

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How to create standards

in an environment

characterized

by permanent change?

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ETSI’s innovations

• Direct representation in standards-making

• Specialist Task Forces (Project Teams)

• An open and due process

• ISO 9001:2000 certification since 1994

• Standards for free

• Products matched to market needs

• Competence Centres

• Electronic working since 1996

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Positioning ETSI

Globalization, convergence

The International Telecommunications Union ITU) remains ETSI’s global partner of choice

ETSI is ready for international partnerships

ETSI is ready to broaden its scope, preferably in good partnerships

"Time to market" remains a critical issue

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ETSI's fixed network work includes…

Plain Old Telephone Service (POTS) Integrated Services Digital Network (ISDN) Fax, modems, etc Telecommunications networks XDSL (ADSL, etc) Cable distribution systems Exchange equipment Protocols Power line telecommunications Safety Speech recognition SMS/MMS for fixed networks Next Generation Networks

Plain Old Telephone Service (POTS) Integrated Services Digital Network (ISDN) Fax, modems, etc Telecommunications networks XDSL (ADSL, etc) Cable distribution systems Exchange equipment Protocols Power line telecommunications Safety Speech recognition SMS/MMS for fixed networks Next Generation Networks

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ETSI's wireless work includes…

Mobile GSM, GPRS, EDGE, UMTS Railway communications, PMR

Cordless (DECT) Spectrum matters & electromagnetic compatibility Wireless Local Area Networks TETRA & other public safety systems Broadcasting Satellite communications Short range radio devices Aeronautical and marine radio Wireless medical devices Ultra wideband (UWB) Intelligent Transport Systems RFID

Mobile GSM, GPRS, EDGE, UMTS Railway communications, PMR

Cordless (DECT) Spectrum matters & electromagnetic compatibility Wireless Local Area Networks TETRA & other public safety systems Broadcasting Satellite communications Short range radio devices Aeronautical and marine radio Wireless medical devices Ultra wideband (UWB) Intelligent Transport Systems RFID

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Four types of Member

• Full Members Established in geographical area of Europe

(as defined by CEPT) Committed to ETSI Statutes and Rules of Procedure

• Associate Members Committed to ETSI’s work, but without a presence

in the geographical area of CEPT Europe

• Observers Entitled to be full Member,

but not wishing to participate in ETSI’s technical work

• Counsellors Representatives of European Commission

and EFTA Secretariat

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Five Categories of Member

Administrations, Administrative Bodies and National Standards Organizations

Network Operators

Manufacturers

Users

Service Providers, Research Bodies, Consultancy Companies/Partnerships, and others

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ETSI membership

501 Full Members from 37 European countries

104 Associate Members from 21 non-European countries

39 Observers

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644 TOTAL from 58 countries

501

104

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Full Members

Associate Members

Observers

(March 2006)

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BoardES

GeneralAssembly

FC IMPACT

TCs EPs EPPs SAGE JEEC

OCG

USERS

Financecommittee

ETSISecretariat International

Marketing & Promotional Activities

"TechnicalBodies"

SpecialCommittees

TechnicalCommittees

ETSI Projects

ETSIPartnership

Projects

Joint ETSI-ECMACommittee

Operational Co-ordination

Group

Security Algorithms Group of Experts

User Group

"Technical Organization"

EMTELEmergency

Telecommunications

ETSI Structure

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Technical Organization

Produces and approves technical standards

Work programme determined by ETSI Members

Consists of Technical Bodies (TB)Technical Committees (TC)ETSI Projects (EP)ETSI Partnership Projects (EPP)

More than 200 groups More than 3500 experts

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ETSI Secretariat

Mission:To serve ETSI Members and help them

maximize the return on their investments in standardization, by anticipating their needs and responding rapidly and efficiently to their requests

Around 100 staff, based in Sophia AntipolisProviding technical, project,

administrative and logistical support to the ETSI community

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ETSI Secretariat

Supports all activities of the Institute Around 100 staff, which comprise:

‘Mobile Competence Centre’ ‘Fixed Competence Centre’ ‘Radio Competence Centre’ ‘Protocols and Testing Competence Centre’ Plugtests™ service Forapolis service

Additional technical experts on a full time basis in Specialist Task Forces (STF) based at ETSI headquarters at any time, about 30 STFs,

100 experts

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ETSI Technical Specifications (TSs) ETSI Technical Reports (TRs)

Approved by the TC or Project concerned Traditional approval

or web-based voting ETSI Standards (ESs) ETSI Guides (EGs)

Approved by the full ETSI membership Web-based voting tool

European Standards (ENs, telecommunications series) Approved by National Delegations, through the

National Standards Organizations (NSOs) Web-based voting tool

ETSI Deliverables

Fast to

publish

Fast +

approved by

all Members

Wide,

formal

acceptance

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ETSI in the World

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Fora /Consortia

Fora /Consortia

ETSI’s relations with ITU, IEC & ISO and Standards Bodies

ITU-TITU-T ITU-RITU-R JTC1JTC1

GTSC

GRSC

• DECT Forum• DVB Project Group• EBU• GSM Association• IEEE• IMTC• IPv6 Forum• TETRA Forum• UMTS Forum• & 50+ others

Internationalbodies

Global Standards Collaboration (GSC)

CENELECCENELECCEN

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Global Standards Collaboration

Interregional collaboration on selected standardization subjects between

ISACC (Canada)

ATIS (USA)

TIA (USA)

ITU(International)

TTC(Japan)

TTA(Korea)

ACIF(Australia)

ARIB(Japan)

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ETSI Partnership Projects

3rd Generation Partnership Project

-specifying a W-CDMA system based on an evolution of the GSM core network, a member of the ITU’s IMT-2000 family

Organizational Partners:

ARIB (Japan), CCSA (China), ETSI, TTA (Korea), TTC (Japan), ATIS (USA)

Market Representation Partners:

GSA, GSM Association, UMTS Forum, IPv6 Forum, 3G Americas, TD-SCDMA Forum

http://www. 3gpp.org

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ETSI Partnership Projects

Mobile Broadband for Emergency and Safety Applications

Formerly: Public Safety Partnership Project

initiated by ETSI Project TETRA (under the name of DAWS)

and by TIA and the Association of Public-Safety Communications Officials (APCO) under APCO's Project 34.

Organizational Partners:

ETSI, TIA (USA)

Observers:

ISACC (Canada), TTA (Korea)

http://www. projectmesa.org

                           

   

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Co-operation with EC and EFTA

EC: Green Paper on Telecommunications (1987) Counsellors of ETSI Contribution to the ETSI Work Programme ETSI’s official recognition by the EU & EFTA

in Summer 1992 General Guidelines (for co-operation) Partnership Framework Contract "Mandated" (contracted) work in support of

European regulation and legislation

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Human Factors 1 (2)

Responsible for human factors issuesin all areas of telecommunications

Responsibility to take into account the needs of all users,including those who are older, younger or disabled

Produces standards, guidelines and reportsthat set the criteria necessary to ensurethe widest possible accessibilityof converging information andcommunications technologies

Responds to European Initiativeson accessibility issues

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Human Factors 2 (2)

Chairman: Stephen Furner(British Telecommunications)

Vice Chairmen: Bruno von Niman (ITS) Lutz Groh (BenQ Mobile)

Technical Officer:Ted Laverack

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Addressing the needs of all users

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European Commission Initiatives

Previously: The eEurope Initiative Launched by the European Commission in 2000:

“eEurope 2002 – An Information Society For All” Intended to accelerate positive change in the EU Building on this success, in June 2002

the initiative was extended into eEurope Action Plan 2005 TC HF contributed very successfully,

resulting in receiving project fundingand producing several deliverables

Currently: The i2010 Initiative Launched by the European Commission in 2005:

“A European Information Societyfor growth and employment”

To build towards an integrated approach toinformation society and audio-visual media policies.

TC HF now propose new work in response:• around 10 new work proposals currently being drafted

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STANDARDIZATION

- FOR WHOM ?

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For human beings – like you & me

For young, for older

And even handicapped

or better: less fortunate people

Have we thought enoughfor whom to provide all this?

The client, user, consumer?

- That is: for all in our society !

THE WHOLE MARKET!

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We, the society, users and consumers,

are not interested in technology!

The only things that count:

• How to make best use of it?

• What are the services/applications

technology can offer to us

in order to meet our needs

in business & private life?

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WE USERS WANT TO PLUG AND PLAY!

THAT IS:

WE WANT, NEED, INSIST IN

INTEROPERABILITY!

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“future generation … “ of what?

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“future generation … “ of what?

of human beings? of (tele) communication? of (ICT) networks? of (ICT) network domains?

terminals? accesses? (core) networks?

of services and applications? of technologies? of components? etc.?

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“future generation … “ of what?

Not one of these elements alone –

We have to consider all of them

… and maybe some additional ones …

By the way:

I prefer this …

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QUO VADIS ETSI

REGARDING

FUTURE GENERATION NETWORKS?

FGN/NGN

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What ETSI Members want from the Institute:

• EFFICIENT, WELL-RUN ORGANIZATION

• RAPID STANDARDIZATION OF NGN

• GOOD VALUE FOR MONEY

• TAKE EUROPEAN NEEDS INTO ACCOUNTPRIOR TO GOING GLOBAL

• WORK WITH FORA & CONSORTIA AS NEEDED

• FIXED COMPETENCE CENTRE

• NGN TB FOR ALL ASPECTS OFFIXED/MOBILE NETWORKS

• PROVIDE RELEASES – AS IN 3GPP

• WORK WITH OTHER SDOs TO GLOBALIZE

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What ETSI Members need regarding NGN:

• STANDARDS MUST BE GLOBAL!

• NEED FOR A RADICAL DRIVE TO NGN!

• NGN – MAJOR GROWTH OPPORTUNITIES

• SUPREME SPEED AND TIMING ARE ESSENTIAL!

• RADICAL NETWORK CONVERGENCE, SYNERGIES

• CONVERGENCE FROM THE EDGE (ACCESS)

• CONVERGED MULTISERVICE PLATFORM

• NETWORK MIDDLEWARE – THE GLUE …

• INTEROPERABILITY IS KEY FOR NGN

• EXTENSIONS TO 3GPP WORK FOR FIXED NETWORKS

• ETSI IS EXCELLENTLY POSITIONED IN THIS PROCESS

• PARTNERSHIPS NEEDED!

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CONCLUSIONS 1 (2)

“future generation …”is not anymore what it used to be!

Let’s not be surprised by shifts in paradigms!- in technology- infrastructure- protocols- services & applications- working methods- rules- etc.

One focus should be on “people first!”

Shouldn’t our GOAL be:

an all inclusive knowledge based society?!for Quality of life!

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Standardization in ETSIof “Future Generation…” is:

• But a useful investment in the future of your enterprise!

• Neither a waste of resources

• Nor a superfluous cost factor

CONCLUSIONS 2 (2)

• And a contribution to build the Information Society for All!

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THANK YOU,

FOR YOUR ATTENTION!