We hope you enjoy reading this edition of St. Luke’sNews which includes a brief update on Hospicedevelopments in the past year.

From the Editor …

“The time is always right to do what’s right”Dr. Martin Luther King (Chicago 1967)

Issue No 66, Summer 2015

In early June 2015 the Planning Committeeof Thurrock Borough Council grantedplanning permission for the development of a new six bed Hospice and enablingdevelopment at Malgraves Farm, LowerDunton Road, Langdon Hills. Later in themonth we received the exciting newsthat planning permission had also beenagreed by the National PlanningCasework Unit. This means that the newHospice now has full planning consent.

We are delighted that ourvision for this developmenthas been approved and we extend our thanks to all involved for their support.

The decision to expand St. Luke’s has not beentaken lightly. Our current Hospice site in Basildon, has 8bedrooms and is uniquely placed and embedded in the localcommunity. Development of any kind (service or buildings)

needs to work satisfactorily forALL the people we serve in both Basildon and Thurrock. Because of its close proximity to ourFobbing Farm site, when the new building is completed, the two sites will be able to operate seamlessly as one 14 bedroom Hospice.

St Luke’sNEWS

St Luke’s Hospice, Fobbing Farm, Nethermayne, Basildon, Essex SS16 5NJ Tel: 01268 524973 www.stlukeshospice.com Registered Charity No. 289466

Newsletter for friends and supporters of St Luke’s Hospice (Basildon and Thurrock)For editorial content information contact Marilyn DeBattista (Head of Revenue Development PR & Marketing) tel: 01268 524973 or e-mail Marilyn@stlukeshospice.co.uk

... continued on page 2

New Hospice has been agreed

Artistsimpressions of the newHospice

Top: View from North

Middle: View from East

Bottom: A erial viewfrom South

Follow us on Facebook: facebook.com/stlukeshospicebasildonthurrock and Twitter: @stlukeshospiceb

This will enable us to minimise costs whilstmaximising available expertise and be to thebenefit of our patients and those who use ourservices.A development of this nature would not be possible if St. Luke’s was to undertake the task alone. This is becausedevelopments in end of life care are happening quickly andthe time required to raise the capital needed for a new facilitywould be lengthy. Consequently this would not deliverimprovements in care as quickly as desired. St. Luke’s has been fortunate in forming a partnership withCountryside, a local developer based in Brentwood, to take the project forward. Building work is scheduled to start inspring 2016 and regular progress reports will be included in

future editions of St. Luke’s News. Meanwhile here are some artistic impressions of the new building.Visit www.malgravesfarm.co.uk for further information and to view the plans. If you wish to discuss this project with us please telephone St. Luke’s on 01268 524973 and speak to Marilyn DeBattista.

Artists impression showing the new Hospice viewed from South

... continued from front pageNew Hospice has been agreed ...

What a difference ayear makes by our Chair of Trustees Gerry Peaty When I last wrote in St. Luke’s News a yearago, I reflected upon how we had justopened our new extension, and that wewere starting to solve our accommodationproblems. I must admit to a little feeling of envy towards some of ourstaff who moved into our new building with light, recentlydecoratedrooms, andspace! Theydeserved it ofcourse, after somany years ofbeingcramped. Italso gave staffin the oldbuilding a littlemore room tomanoeuvre.It didn’t last for long however. Along came our OneResponseand Fast Track Teams, our new 24 hours a day, 365 days ayear, Support, Assessment & Advice Service. It’s made ourworking environment very cramped again, but it’s worth it.What a phenomenal success they have been!I, along with a few others, doubted the need for the servicesat first, but the statistics have proved me wrong. Not only is

there a need, but wehave managed to runthe services very well.Nothing gives me morepleasure than seeingrelatives of patients we care for writing to the local press to praise our services, and that is what has happened inrecent months.Our new services have also given us the opportunity towelcome new staff to the hospice, which is always nice.Interestingly some of them have never been in a hospiceenvironment before, and they all seem pleasantly surprisedwith what they have found.Finally, I would like tomention our recent 25thanniversary service. It waslovely to see so many oldand new friends andsupporters there. We mayall be 25 years older now,but none of ourenthusiasm or passion forSt. Luke’s has waned over that time and our team of staff andvolunteers in all areas of both the Hospice and SLH Tradingcontinue to perform to the highest level, to support those whoneed our help. It is wonderful to be part of such an amazingorganisation and team and I look forward to the future withgreat excitement.

St. Luke’s Hospice has always valued thesupport given by volunteers, who play animportant part at every level of Hospicework. As a special tribute to our volunteersand to celebrate our 25th Anniversary YearSt. Luke’s Hospice launched a ‘Long Service Awards Scheme’ to coincide with‘Volunteer Week’ in June. Award badges and certificates were presented tovolunteers who have given 5, 10, 15, 20, & 25+ years ofservice and this will now become an annual event. Duringthe week 108 volunteers received awards – 9 of which were

for 25+ years’ service to St. Luke’s. More LongService Awards will be presented later in 2015.Across the three Hospice sites some 290 volunteerssupport Hospice care each week with a further 156volunteers helping out in Hospice shops and thewarehouse. St. Luke’s has a formal and structured volunteerprogramme which trains, supports and mentorsvolunteers in the role they undertake. An integral partof the programme is to ensure that both parties aresatisfied with the role being undertaken, be itgardening, working in the kitchens, the Day Hospice orthe In-patient Unit, administration, counselling, driving,or fundraising. Volunteers come to us for manyreasons. It may be to make friends, give somethingback to the community or even to learn a new skill orgain experience. Whatever the reason, theircontribution to our work is valued and appreciated.

Celebrating 25 years ofvolunteering

To become a Hospice Volunteer telephone Carol Holdsworth 01268 524973

Our 25 year JourneyThank you for being with us every step of the way. Your support has helped St. Luke’s achieve so much, enabling us to develop and deliver comprehensive services that meet the needs of local people.

1991 First Hospicein-patient arrives & firstHospice shop opens inBasildon.

1990 Buildingcompleted & first DayHospice patient arrives in June: Official openingby the Duchess of Norfolkand a visit by PrincessDiana in November.

1992 Firstfundraising Hospice-thonorganised & St. Luke’sNews launched.

1996 Officialopening of new Day Hospiceextension.

2013 SpecialistPhysiotherapy Servicecommissioned. Registrationchanged to allow in-patientadmission & full servicesupport for people from age 16. Fundraising Dept. re-located to Laindon.South Essex LymphoedemaServices start operatingfrom Hospice.

We nowhave 10shops anddeliver over30 differentservices

2012Hospice wins EssexCommunity BusinessAward. Dove Cottageopens in Billericay toexpand CommunityCounselling Service.Hospice registers withFundraising StandardBoard.

2014 Building ofextended Day Hospicecompleted and officialopening of new DayHospice Therapeutic andOutpatient Annexe.OneResponse Servicelaunched.

2015Hospice celebrates 25thAnniversary, Planningpermission granted fornew six bed Hospice andenabling development atMalgraves Farm in Lower Dunton Rd, Langdon Hills.

We are here for all the family; by extending and improving the care of individuals, we believe future

1997 BarrySansom was appointedas our first CEO: OurCo-founder Trudy Coxretired from her role asMatron.

2000 HospiceCorporate Partner groupformed: Co-founder Les Cox retired from hisrole as Administrator andManaging Director ofSLH (our tradingarm/shops).

2004 DoveCommunity CounsellingService Commissioned &Complementary TherapyService established. 2005 Lukes

Counselling Servicefor Childrenlaunched.

2007 Purchase of 22 Lampits Hill, Corringham to develop ‘St. Luke’sHouse’ as a satellite to main Hospice.

2008 GardenRooms built to provideexpansion forComplementaryTherapies.

2009 Officialopening of St. Luke’ sHouse, incorporating anew Information ResourceCentre and expandedsupport services opened:St. Luke’s becomes apartner member of theLocal Hospice Lotteryproviding a new income stream.

2011Expansion &re-branding of Lukes’Counselling Service forChildren enabling therange and activity level ofage specific group and 1-2-1 work to increase.Service now known as‘Lukes’ CounsellingService for Children &Young People.

2003Expansion in Hospice care servicesrequires re-location offundraising team toportakabin in Hospicegrounds.

2003 NewHospice at HomeService launched.

St Luke’s isspecial to mebecause …I meet a lot of nice people here and they look after me. (Tom – Hospice patient)

generations will continue to benefit from the work that St. Luke’s Hospice first began 25 years ago

Some events and activitiesthat are making our 25th Anniversary year specialThe 6 Piece Band ‘LoadedDice’ are Making it Special by holding a Charity Night to Celebrate our 25thAnniversaryHelp Make It Special by going along to this familyNight of Music & Dancing for all ages at WickfordCommunity Centre on: Saturday 26th September 7:30-12:00Bring Your Own Food - Subsidised Bar AvailableTickets £10 Each Contact John 0789 0889 313

You can Make it Special bytaking one of our 25th Anniversary‘Small Change makes a BigDifference’ loose change boxes We are asking that these boxes be returned by 31stDecember 2015 – each box which contains a minimum of£10 will be entered into a draw with the possibility of winning £100 ‘Intu Lakeside’ vouchers. The Draw will takeplace on 31st January 2016. Boxes are available from theHospice and all our Hospice shops. Thanks to everyone whohas already taken a box and to Coryton Energy for sponsoring this project.

Our Annual ThanksgivingService, which took placeon 7th June had particular significance as we gave thanks, reflected onand celebrated all that had been achieved bySt. Luke’s in the last 2 5 years. This specialservice was attended by many dignitaries fromThurrock & Basildon as well as by Hospicevolunteers, staff and supporters. It was a trulyuplifting and memorable service with the addressand blessing being given by the Bishop ofChelmsford, Rt. Rev. Stephen Cottrell, the musicand hymns being led by Tony Dunhill and his choir.Members of staff, trustees and volunteers led theprayers, read poems and a variety of readings andthere was a special performance of ‘The ImpossibleDream’ by Josh James our Celebrity Patron.Following the service an afternoon tea was provided in the Hospice garden for all the guests and a tree wasplanted to commemorate the occasion.

For further information on these and other events visit www.stlukeshospice.com or e-mail fundraising@stlukeshospice.co.uk or call our Fundraisers on 01268 524973

If you are organising a fundraising event for us please let our Fundraising team know tel: 01268 524973or e-mail fundraising@stlukeshospice.co.uk

To commemorate the 25thAnniversary of St. Luke’s Hospicea limited supply of ‘I made itSpecial’ mugs, as well aspens & trolley key rings are on sale in our Hospice shops and Hospice reception. Pop-in and buy a souvenir of this important milestonebefore they are all gone !

Special 25th AnniversaryBalloons are ‘popping-up’’ all over the place as our community celebrates this wonderful milestone year with us, we are publishing a selection of faces and places on our Facebook page.

I was invited to accept an award on behalf of St. Luke’s from the Eastgate Business Centre, (which manages theShopping Centre) in conjunction with the Evening Echonewspaper. The award, inscribed the ‘Best of Basildon’, was torecognise local people who have made a significant

contribution to helping theircommunity. Presenting the award were Ian Clark,Chief Executive of EastgateShopping Centre and Chris Hatton,editor of the Evening Echo. My thanks to them both for theirtremendous support for St. Luke’s.Finally, I would like to end with a‘thank you’ to our Fundraising Team who organised a 5km FunRun held at Coalhouse Fort nearTilbury at which I was invited to present trophies to the runners.

It was a very well organised event with over 150 runners,both adults and children, taking part to raise money for St. Luke’s Hospice.Well done to you all.God bless you,With love from,

Trudy Westmore-Cox St. Luke’s Co-founder & Patron.

Dear Friends,Throughout this year we are celebrating the25th Anniversary of St. Luke’s Hospice. How exciting!It’s truly amazing to think back to the 5th June 1990 whenwe welcomed our very first Day Hospice patient, Joan. From 1983, when I first sharedmy vision for a home for patientswith life threatening cancer, untilthat day in 1990, our wonderfulcommunity in Thurrock, Basildonand the surrounding areas, aswell as family and friends workedso hard to raise the money weneeded! Our ‘Hospice journey’ had begunwith just 25p. Yes, 25p, a tokendonation from one of my DistrictNurse patients, Minnie. During this ‘Anniversary Year’ St. Luke’s is launching aspecial 25 years appeal. May I ask you to support this appeal to help us to continue with the care of our patientsand their families? I am very aware that St. Luke’s would not have become a reality without the tremendous support of our localcommunity. This support still continues to help us today and this wasuppermost in my mind when I was invited to attend apresentation at the Eastgate Shopping Centre.

Trudy’s Diary

Nuclear Rush and Rookie ! On Sat 16th May a total of 35runners completed the NuclearRush and Nuclear Rookie raisingover £4,500 for the Hospice.First up we had our ‘Lukes Nukes’ team of 23 whocompleted the 6k obstacle mud run. Then we hadGrabrielle Dannatt who took part in the 2k Rookie run.Finally, the ‘Will we or wont we’ team of 11 completedthe 12k obstacle mud run.

All our runners were amazing including 3 of our very ownstaff members Kerry, Victoria and Shirley! It was a veryenjoyable day with the sun shining the whole time to helpkeep the runners warm after their time in the mud pits!Want to join us next year? Speak to Kerry infundraising for more information or e-mailKerry@stlukeshospice.co.uk

Coalhouse Fort 5K Sunday 10th May saw 158 peopleparticipating in our second 5k funrun at Coalhouse Fort. The sun was shining and everyone had a great time as wellas raising around £2000 for St Luke’s. A big ‘thank you’ toeveryone who turned out on the day to participate andfriends and familywho came along tosupport those taking part.

London to Paris Tour deFrance – We are looking forcyclists of all abilities to join us on a cycle ride like no other. In 2016 our team of St. Luke'sHospice cyclists will cycle theLondon to Paris Tour deFrance. On this cycle ride youwill have the opportunity totake in the atmosphere of theTour de France and once wereach Paris cheer on yourcycling heroes as they crossthe finish line. This truly is aunique cycling challenge! For more information please contact Victoria on01268 524973 or emailvictoria@stlukeshospice.co.uk

Fundraising Round-up‘Over the past 25 years the need for St. Luke’s services and the cost

of running them has increased, and so has the amazing support givento us by our community. The Hospice is here for and because of you– ‘Thank you’ to each and every-one of you who have helped us in our

fundraising endeavours. It is the active giving from our supporters that has truly made the difference … and will continue to make a

difference to the services we can deliver in years to come.’

For further information on these and other events visit www.stlukeshospice.com or e-mail fundraising@stlukeshospice.co.uk or call our Fundraisers on 01268 524973

Vietnam Trek – we still have a few placesavailable for this trek whichdeparts in April 2016. Please see our website or emailVictoria@stlukeshospice.co.uk

Will Fortnight – We are holdingour ‘Make a Will event’ inSeptember. This is usually runover 7 days but thisyear, due to theamount of interest, weare extending it to a 2week event. Please visit ourwebsite for more information.

Gumball RallyIreland brings to mindimages of Guinness,Shamrocks andLeprechauns. What doesn’t come to mind is twoHospice fundraisers whizzingaround in a Ford Fiesta and takingpart in the AGS Gumball Rally. InJune, Heather and Kerry set offfrom the Hospice to start the firstleg of their five day 1000 mile tripin the hope of raising £25,000.The dynamic duo boarded the ferry atHolyhead to cross over to Dublin from where they hit theroad to Galway – 256 miles away. In the two days thatfollowed, they travelled to Killarney and then on to Wexford.St. Luke’s Hospice was invited to take part for the secondyear running by one of the organisers whose father wascared for by the Hospice a couple of years ago. Team St. Luke’s had the backing of a number of local sponsors:Club Kingswood, The Orsett Show and T. Cribb & Sonswho provided the car. Other sponsors include Simon’s Bus,World of Flowers in Pitsea, the Basildon Concord RotaryClub and Essex Ford who provided a free vehicle service.To support this event please go tojustgiving.com/stlukeshospicegumballrally2015 and make a donation, or alternatively telephone 01268 524973 and ask for the Fundraising Team whocan take your donation by debit or credit card.

St Luke’s is special to me because …... before being here I had the samedreads as I’m sure most people have,but on arrival I was knocked-out at the wonderment of the Hospice. It is beautiful, I cannot praise it highly enough. It’s a very happy place. (Patricia – IPU patient)

Fundraiser Diane is asking ourcommunity to support St. Luke’s by holding a ‘BIG BREW’!Diane explained “All you have to do is get your friends,family, or work colleagues together to have acuppaalong witha cake, orhold acheese and wineevening orevenpartake of a beer andburger, andinvite themto make adonation to St. Luke’s in return. You can hold your ‘BigBrew’ at home, in the office, in the park, or just aroundthe vending machine. Why not go all out and hold a full-on street party? Your event can be as big or small as youwant and you can hold it anytime during 2015, on a day

and at a time that suits you. The main thingis that you celebrate and support St. Luke’sin 2015.”Will you help St. Luke’s by holding yourown ‘Big Brew’? For further information orto request your ‘Big Brew’ starter packplease contact Diane on 01268 524973 oremail dianechester@stlukeshospice.co.uk

To receive the latest fundraising information by e-mail sign up for our e-bulletin on the home page atwww.stlukeshospice.com

Total number of newreferrals to St. Luke’sHospice2013/14 2014/15

4,888 6,841

up 40%

These figures represent the growthin activity across all St. Luke’sHospice services, reflecting newservices introduced and anincreased level of service delivery after restructuring of some of our more establishedservices.

Day Hospice patientattendance2013/14 2014/15

1,838 1,924

up 5%Referrals to Day Hospice were up in2014/15 by 45% compared toreferrals in 2013/14. This increase isa reflection of referrals from our newOneResponse Service (Nov 2014)together with our ability to supportmore people following the opening ofour new Day Hospice, Therapeuticand Outpatient building in July 2014.

OneResponse -Support, Assessment &Advice Service

was commissioned inNovember 2014

In the five months to 31/3/15the service received 6,801telephone calls, 1,843translated into patientreferrals or hospicecontacts, resulting in 142avoided hospitaladmissions.

In-patient Unit

213 patients were cared forby the In-patient Unit. Thiscontinues to representactivity at nearly 14% abovethe national average for asame size In-patient Unit(comparison figures from‘The latest National Minimumdata Sets 2013/14).

Service statistics 1st April 2014to 31st March 2015 St. Luke’s services respond to the real needs of local people supporting their individual wishes and choices. As a result our services and service activity grow each year as they meet that demand.

Referrals to Lukes’Counselling Service forChildren & YoungPeople2013/14 2014/15

200 212

up 6%SpecialistPhysiotherapy service was commissioned in January 2013

During 2014/15 498 referrals were received

26% were non-cancerpatents

Our continuing care needs your continuing support

Number of newreferrals to Hospice atHome Service2013/14 2014/15

614 643

up 5%

Each engraved leaf will remain on the Memory Tree for oneyear, after which the donor may decide to make a furtherdonation for the leaf to remain for another year, or if preferredthe leaf can be taken down and sent in a presentation box forthe donor to keep.

One of the first things to be seen when visiting St. Luke’s Hospice after early September 2015 will be a beautiful, handcrafted metal sculptured tree, withbronze, silver and gold coloured leaves. This will be set on the wall to the right of our main reception. As well as being an attractive piece of art it will be a special placewhere a personal reminder can be left of a special celebration orevent or in memory of a loved one. The tree will consist of 450 leaves which can be purchased and engraved with a personalmessage and then added to the branches.Every leaf engraved with the name of someone special will provide a unique personal tribute as well as continuing to support the on-going care provided by St. Luke’s.

St. Luke’s Hospice’s financialinformation for the year endedMarch 2014At their Annual General Meeting in November 2014 the trustees of St. Luke’s Hospicereceived the audited annual report and accounts for the year ended March 2014.The accounts showed that the Hospice had spent £4,841,773,achieving a small overall surplus of £6,233, with both incomeand expenditure showing an increase on the previous year.The annual report which accompanied the accountshighlighted the activities for the year and reflected on theorganisation’s performance including higher levels of activityacross all services and new service developments.

The trustees recognised the collective contribution of staff,volunteers and the wider community in supporting andcontinuing the work of the Hospice in very difficult times. Thissupport has allowed it to continue to provide quality servicesto the local community throughout the period.

As a reader of St. Luke’s News you are invited to be one of the first supporters to have aleaf on our Memory Tree. If you wish to participate please complete the form below, andpost with your (cheque) donation to: Ed Pearce, St. Luke’s Hospice, Nethermayne,Basildon, Essex SS16 5NJ. To donate by credit/debit card or if you would like moreinformation please telephone Ed on 01268 524973.

Memory Tree Leaf Request Name ……………………………………………………………………………………………………

Address …………………………………………………………………………………………………

…………………………………………………………………… Postcode …………………………

Telephone No. ………………………………………………………………………………………….

Please tick one box only & make cheque payable to St. Luke’s HospiceI would like to dedicate a BRONZE colour leaf and enclose my donation of £60 (minimum suggested donation) I would like to dedicate a SILVER colour leaf and enclose my donation of £120 (minimum suggested donation)I would like to dedicate a GOLD colour leaf and enclose my donation on £240 (minimum suggested donation)

Send the completed form with your donation to Ed Pearce, St. Luke’s Hospice, Nethermayne, Basildon, Essex, SS16 5NJ. Ed willcontact you to discuss the wording options available on your leaf and invite you to the Hospice to see your leaf on the Memory Tree.

Our New Memory Tree

To donate securely on line visit www.stlukeshospice.com using the ‘Make a donation’ button on our home page

The Hospice has been successful in obtaining grantfunding from Essex County Council under the‘Independence, Choice and Control’ scheme for a 3 yearproject to develop a Hospice Neighbours scheme. Thisis a community based volunteer service that providespractical support and companionship to people andfamilies living with a life limiting illness. This support caninclude a range of practical tasks such as taking the dogfor a walk, picking up prescriptions, light shopping,gardening or simply providing company for people whomay be isolated. Similar schemes are already operatingelsewhere and they provide a great way of helping toconnect communities. Comprehensive training and on-going support for Neighbour volunteers will beprovided by the Hospice. For more information aboutthis scheme, contact Sharon Quinn, ServiceDevelopment Manager at St. Lukes on 01268 524973.

HospiceNeighboursscheme

Caring for carers withhelp from the Big Lottery ReachingCommunities FundFollowing a successful application to the Big Lottery Reaching Communities Fund, Lita Walpole has joined our Hospice team as Carers’ Support Co-ordinator.St. Luke’s has always recognised the special role ofcarers and already offers them support in many ways.Lita’s new role is to co-ordinate and strenghten ourestablished carers’ support services, to develop newcarer support initiatives and networks and create specificsupport groups (eg for young carers). By creating newways of supporting individuals who are caring forsomeone with a life limiting condition, we shall be able toprovide a listening ear, a place where they can come forsupport and meet other carers, as well as informing themabout other services on offer, for example counselling orcomplementary therapies.Lita’s new role will help us to make sure that carers areoffered assesments in their own right and identify ways in

which they canbe suppportedand helped intheir caring role. Lita brings awealth ofknowledge andexperience to St. Luke’s. She has worked as a Carers Support ServiceManager and worked in all sectors of social care as wellas having personal experience as a primary carer for herown family and a neighbour.

Follow us on Facebook: facebook.com/stlukeshospicebasildonthurrock and Twitter: @stlukeshospiceb

Lukes Family SupportServicesA successful grant application made to Children in Need last year has enabled St. Lukes Counselling Service for Children & YoungPeople to appoint two Family Support Workers. The Family SupportWorkers are part of a therapeutic team who already have two Child andAdolescent Counsellors as well as an Administration Team who haveCounselling experience. This new development will enable theCounselling Service to explore and work withthe needs of families within the community.The team offers a comprehensive service which addresses the needs of any child or young person in theSouth West Essex area who is struggling with the illness,pre-bereavement or death of a loved one. The service also supports children and young people who have a life limiting illness.Susan Dodd, Family Support Service Manager explains“The main aims of the Family Support workers are tosupport children and young people in expressing theiremotions about their grief and loss, to reduce their senseof isolation and improve their resilience. It is anopportunity for St. Lukes to engage and support ouryounger community at a time of need.”Family Support ensures that any child or young personwho has been referred can access support whether it bein school, at their home or at the Lukes’ CounsellingService in Corringham. The team works with the family toaddress need and offer a holistic assessment in order forfamily members to be directed or referred to other

community services and to work with the child/young person on a one to one basis. Adults can also accesssupport to empower them to support their child. To find outmore about the service please telephone 01375 648175.

You have received this edition of St. Luke’s News becauseof the previous support you have given to St. Luke’sHospice, either directly or by paricipation in the LocalHospice Lottery. St. Luke’s Hospice stores and uses your personal data securely, in accordance with the DataProtection Act, for the purposes of administering yoursupport and communicating with you about our work andthat of the Local Hospice Lottery. The information we holdwill not be used for any other purpose. If you do not wishus, or the Local Hospice Lottery to contact you for thesepurposes, please inform us by telephoning 01268 524973ext 206, or e-mailing Marilyn@stlukeshospice.co.uk orwriting to Marilyn Debattista at St. Luke’s Hospice,Nethermayne, Basildon, Essex, SS16 5NJ.

We thank you for your continued support and interest in our caring work

We’re happy to tellyou our news ... St Luke’s is

special to mebecause …They have helped my

nannie feel much better

and they let me

stay the night when she was feeling very poorly.

(KoKo – grand-daughter

of Hospice patient)

Our large ‘’Hospice’’ sign overlooking theroundabout on Nethermayne has been afeature since before 1990. In 2012 we introduced a new ‘slider sign’ thisenables us to makechanges to the sign more easily and at less cost.

To find your local St. Luke’s Hospice Shop or for information on how to donate visitwww.stlukeshospice.com/shops

We were pleased to welcomeMark Francois MP for Rayleighand Wickford, who visited ourOneResponse and Hospice atHome Team to hear about howthese services work and thepositive impact they are havingon our community. He alsoviewed our new Day Hospicebuilding.

St. Luke’s welcomeslocal MP

Sign of Our Times …

St Luke’s isspecial to mebecause …It gives me the treatment and friendship I need – they keep me in touch with the world. (Sidney – Hospice Day care patient)

St Luke’s isspecial to mebecause …Of the fantastic care my wife and I receive, full support is given to us both. (Geoffrey – husband of Hospice patient)

St Luke’s isspecial to me

because …They are lovely,

special people –

nothing is ever

too much trouble

– they have

hidden wings.

(Carol – IPU

patient)

St Luke’s isspecial to mebecause …My mum received the best care by a group of angels, wonderful people. (Cara – daughter of a Hospice patient)

St Luke’s isspecial to mebecause …Of the care and support they have given my mum, and all the family – they are beautiful people. (Kirsty – Hospice patient’s daughter)

For more information about these and otherevents go to www.stlukeshospice.com or e-mailfundraising@stlukeshospice.co.uk

Triathlon Starting at BlackshotsLeisure Centre. A greatchallenge for beginnersor experiencedtriathletes, age 15+.

400m indoor swim, 20K bike ride, 5K run. Individual & team entrieswelcome. For information contactKerry@stlukeshospice.co.uk

OCT

18SUN

Christmas Market At Basildon Sports Centre,behind St Luke’s Hospice - free admission, doorsopen 11am – 3pm. Comeand see Santa!

NOV

28SAT

25thAnniversary Gala Dinner Celebrate our 25thAnniversery with us

at Holiday Inn, Festival Leisure Park,Basildon: champagne reception, 3 course dinner, live entertainmentand overnight stay with breakfast included for £80 pp. Contact Leanne on 01268 524973 or emailLeanneKightly@stlukeshospice.co.uk for information.

NOV

14SAT

For further information on these and other events visit www.stlukeshospice.com or e-mail fundraising@stlukeshospice.co.uk or call our Fundraisers on 01268 524973

Make a Will Fortnight Local solicitors are donating their time for freeto help raise funds for St. Luke’s Hospice, whilstgiving our supporters the peace of mindthat their last wishes will berespected. For information

on solicitors taking part in this campaignvisit www.stlukeshospice.com or contact Ed Pearce on 01268 524973:email edpearce@stlukeshospice.co.uk

SEPT

14-25MON-FRI

London toParis Tour deFrance The sense ofachievement you'll

experience during this 5 day cycling challenge will be one you'llcherish forever. For moreinformation please contactVictoria on 01268 524973 or emailvictoria@stlukeshospice.co.uk

JULY

2016

Throughout 2015 Schoolsdedicate a day We are always happy towork with our localschools so that we can

support each other. Have a non-uniform day, sponsored event or cakebake, Our Schools Liaison Officer –Victoria - can work with your school to help make sure your events are asuccess, to attend school assemblies and talk about the work of St. Luke’s. Contact Victoria@stlukeshospice.co.uk

JAN-DEC

2015ALL YEAR

Event Calendar

Since the launch in 2010 to the end of our financial year in 2014,the trading company had claimed £250,000 in Gift Aid from HM Revenue & Customs. (HMRC)It can be seen from this that Gift Aid has become a veryimportant source of income for the Hospice and one which wewould like to build on.Gift Aid is a scheme operated specifically for charitableorganisations which enables them to reclaim from HMRC anadditional 25% of the sale value of an item sold in our shops at noadditional cost to the donor, provided the donor is a UK tax payer.Thus if a 3 piece suite is sold in one of our shops for £100, anadditional £25 can be claimed from HMRC if the donor of thesuite is registered with our trading company for Gift Aid.

As the ‘MeerKats’ wouldsay, “Simples! That’sexactly what it is, verysimple, straight-forwardand easy to operate. Ittakes approximately 1-2 minutesto register as a Gift Aid donor. So, the next time you donate an item for sale in a St. Luke’s Hospice shop, please ask aboutregistering for Gift Aid and make all your donations instantly 25% more valuable.It is intended that, in future, our Gift Aid scheme will be ‘DigitalDonor Sign-up’ and a working group is currently exploring thepossibility of introducing a fully digital scheme. Onwards &upwards there’s no escaping the digital revolution!

Whilst it is good to reflect on the past it is essential we look to the future.The Hospice has always embraced change and has been ableto do so because of the commitment of staff and volunteers whomake up our amazing team and the fantastic community whichsupports us.Each year seems to be busier than the next, both in the Hospiceand SLH Trading.Whilst the vision of our Hospice remains the same, undoubtedlythe way in which care is delivered has and will continue to alter.Looking to the future we know that our population is changingand we need to ensure that our services are structured to meetthe increasingly complex needs of our patients. Services willneed to be delivered in different ways and in a range of diversesettings including in people’s homes and the hospice.A priority for us will be to reach out to our community to raiseawareness of the value and scope of hospice care and to take aleading role in shaping that care.Key to our future development will be our continued work with

patients with illnesses other than cancer, to ensure we meet thediverse needs of all patients.As a Hospice we will continue to look outward and engage inpartnership and collaborative working to provide a betterexperience of care which is also cost effective. This is so clearlydemonstrated in our OneResponse service, which bringstogether a number of organisations to deliver seamless care.To sustain such growth and development places a heavy burdenon our accommodation so we will continue to explore options toimprove and expand our accommodation to ensure we are fit forpurpose and fit for the future. This began with our new extensionat Nethermayne which has enhanced our Day Hospice andOutpatient facilities and also includes our hopes to buildadditional facilities in Thurrock, and we were pleased thatThurrock Council supported this plan in June.As an organisation we recognise that even after 25 years there isstill so much to do. We look forward to the future and are forwardlooking to shape the future.Our ultimate aim is to ensure that St Luke’s is able to deliver carefor the next 25 years and beyond.

St. Luke’s HospiceShops & Gift AidIn May 2010, the trading company of St. Luke’s Hospiceadopted Gift Aid which operates differently to theHospice’s (cash) donation Gift Aid scheme.

Newsletter for friends and supporters of St Luke’s Hospice (Basildon and Thurrock)For editorial content information contact Marilyn DeBattista (Head of Revenue Development PR & Marketing) tel: 01268 524973 or e-mail Marilyn@stlukeshospice.co.uk

From our CEO Eileen MarshallOur 25th Anniversary Year is certainly a milestoneand one we are very proud of, not least because ofthe dedication and commitment of so many peoplewho have contributed to us becoming the Hospicewe are today and consequently contributing to thedifference we make within the community.