CURRICULAM VITAE

K.SRINIVAS,HNO 1065, 8TH Main Tulasi Theatre Road,Marathahalli, Bangalore-560037.Email: sreenivasarao.kunchala@gmail.com Mobile: +918884966258

Objective:

To be associated with a progressive organization that gives scope to apply my knowledge and skills to a great extent and be on part of the team that dynamically works towards the growth of the organization.

Profile Summary:Gained 2.10 years (May-2013 to till date) Experienced in KYC and in Account opening for Australian customers prepared to manage risk and design and implement profitable goals for company. Through Research, detailed records and solid communication.

Work Experience:

Company Name : ANZ (Australia New Zealand Banking Group) Designation : Analyst. Operations : Retail Lending & Wealth operations.

Teams:

1. Account Opening & Intermediaries: Duration : August 2014 – Present ROLES AND RESPONSIBILITIES:

Creating and maintaining customer’s accounts and restraint the accounts for verifying KYC.

Verifying customer documents and attaching the files into I know (Seibel) application. Experienced in on boarding kyc process. Account opening of an individual customer and joint customer’s. Creating Term Deposit accounts for individual and joint customers, passing web

vouchers and restraint for withdrawn once funds debit to credit from funding account to Term Deposit account.

We will open two types of Term Deposit accounts :A).Term Deposit Account.B).Advanced Noticed Term Deposit Account.

Transferring Partial & Full withdrawal funds from Term Deposit accounts to customer nominated accounts like v2 plus accounts, saving accounts.

We will make transactions of Term deposit accounts either in grace period or non-grace period.

Actively involved in setting the calls to branch and other counterparts from Melbourne while managing complicated cases in order to resolve the cases.

Handle all customer queries and escalation which are received from customers or Branch. Responsible for meeting the required SLA’s and Accuracy levels. Preparing Process documents for the process. I handle allocation of work for both team members and borrowed staff and make sure that

all the TAT cases are completed within the timeframe. Worked simultaneously on multitasks related to various sub processes within the team. Provides training for new and existing staff on Domestic online account opening, Term

deposit account opening and Term deposit withdrawal. Provided floor support to new and experienced staffs whenever required. Multitasked with the ability to prioritize goals and still hit the deadlines and expectations. Worked on Internal Quality Check (QC) for new and existing staff members. Preparing Root Cause Analysis for errors which were identified. Train and assist the staff to show an improvement curve in their learning’s. Conducts team meetings for SOD & EOD on daily basis. Handling escalations and queries & checks conducted to ensure that the customer

requested information is accurate.

CORE QUALIFICATIONS:

Comfortable operating in the fast moving investment bank environment and market. Ability to communicate effectively with the appropriate parties, obtaining and

disseminating information, while still marinating confidentiality where necessary. Skilled at documenting information in accurate summaries as well as supplying detailed,

regular documentation & Clear understanding of Risk Management. Ensured all transactions and contracts adhered to not merely high standards, but complied

with KYC guidelines and regulations. Organized, implemented and confirmed completion of work assignments.

2. Statement Management:

Duration : May 2013 – August 2014Designation : Analyst

Roles & Responsibilities:

This process includes providing the statements to customer as per their request like Date range or Page range in Carbe Application.

Verifying the Customer A/c’s with the Hogan Application. We use control-D to pull out the statements. Analyzing and Verifying the Statements to Carbe application and secure the Statement

folder. Sending statements on time through Mail, Fax, Email to Branch and E-Mail Maintaining productivity and quality.

Allocating the work and maintain the work flow.

Running Macros we called as a QTP(Quick Test Professional)

Providing Statements through Secure mail.

Effective handling of escalation emails in order to exceed our customers’ expectations in quick and timely manner.

Interacting with Corporate officials in order to resolve the challenging issues quickly through email.

Supported as Quality Control for Quality Control Team. Crossing Skilling and Up skilling with in the team and other team’s. Active participation in extra curriculum activities like Fun poppers and others. Taking initiative to conduct the Team huddles. Taking initiative to book the cabs for team. Trainer for new joiners.

Recognitions & Awards:

I have achieved 6 Trend setter awards and 6 star performer awards within 2 years. I have achieved extra miler award for the month of August 2015. I have achieved zero hero awards continuously in the year of 2013 – 2014. Best Performer award in OPL (Operational Premium League) Appreciations from Manager and senior managers. I received Appreciation E-mails from private banker and personal banker.

Educational Qualification

Master’s in Business Administration (MBA) from St. Mary’s PG College, Hyderabad (Year of passing 2011). Specializations:

Finance (Major) Marketing (Minor)

Bachelor of Computer Science from SSN Degree College, Ongole (Year of passing 2009) Intermediate from Shri Prathibha Junior College, Ongole (Year of passing 2006) SSC from Damodara Public School, Ongole, (Year of passing 2003).

Additional Qualification & soft Skills: Micro Soft Office (MS-Excel, Point presentation, MS word). Compatible with Internet Operating systems : windows (all versions)

SELF ASSESSMENT: Quick learner and ability to grasp new technology. Dedicated, Punctuality, Hardworking and Creative Commitment and focused dedication towards work. Leadership Skills. Confidence and Proactive. Time management skills.

Personal Profile:

Name : Srinivasarao.kunchala

Father’s name : Venkateswarlu

Mother’s name : Ravanamma

Date of Birth : 31/08/1988

Hobbies : Listening music, Browsing internet, Playing Chess

Marital status : Married

Contact Address : HNO 1065, 8TH Main Tulasi Theatre Road,

Marathahalli, Bangalore-560037.

Declaration:

The above information provided about myself is all true and thanks for going through my CV with your appreciable patience.

Date :Place : Bangalore. (K.SRINIVAS)