@spoole167#DevOps

DevOps & the Dark Side

10 ways to convinceyour team DevOps is a force for good

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Important Disclaimers

THE INFORMATION CONTAINED IN THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY.

WHILST EFFORTS WERE MADE TO VERIFY THE COMPLETENESS AND ACCURACY OF THE INFORMATION CONTAINED IN THIS

PRESENTATION, IT IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

ALL PERFORMANCE DATA INCLUDED IN THIS PRESENTATION HAVE BEEN GATHERED IN A CONTROLLED ENVIRONMENT. YOUR

OWN TEST RESULTS MAY VARY BASED ON HARDWARE, SOFTWARE OR INFRASTRUCTURE DIFFERENCES.

ALL DATA INCLUDED IN THIS PRESENTATION ARE MEANT TO BE USED ONLY AS A GUIDE.

IN ADDITION, THE INFORMATION CONTAINED IN THIS PRESENTATION IS BASED ON IBM’S CURRENT PRODUCT PLANS AND

STRATEGY, WHICH ARE SUBJECT TO CHANGE BY IBM, WITHOUT NOTICE.

IBM AND ITS AFFILIATED COMPANIES SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES ARISING OUT OF THE USE OF, OR

OTHERWISE RELATED TO, THIS PRESENTATION OR ANY OTHER DOCUMENTATION.

NOTHING CONTAINED IN THIS PRESENTATION IS INTENDED TO, OR SHALL HAVE THE EFFECT OF:

- CREATING ANY WARRANT OR REPRESENTATION FROM IBM, ITS AFFILIATED COMPANIES OR ITS OR THEIR SUPPLIERS AND/OR

LICENSORS2

@spoole167#DevOps

Your Guide for Today’s Journey

3

Steve Poole

IBM Developer

Making Java Real Since Version 0.9

Open Source Advocate

DevOps Practitioner (whatever that means!)

Driving Change

@spoole167#DevOps

My Goals

You should be able to leave today knowing

How to explain what DevOps is and what it is not

How to explain the benefits of DevOps and the Cloud to developers, ‘suits’ and IT specialists’

Your next step in promoting DevOps

@spoole167#DevOps

Is ‘DevOps’ considered harmful?

There are some who assert that DevOps is just a fashion

That it’s not needed and mightbe counter-productive

Is that true?

Let’s start by looking at what’shappening in our industry

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@spoole167#DevOps

CloudCloudCloud

https://www.flickr.com/photos/28581681@N04/

@spoole167#DevOps

Cloud Technologies. It’s a new world

The surge of Cloud technologies that offer compute ‘on tap’ are making businesses think differently about how to buy and use computing power

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@spoole167#DevOps

Compute power = money

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Easier than ever beforea business can buy a CPU

Just for how long they need it.

No long term capital investment.

@spoole167#DevOps

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The ability to have a tidal ‘cloud burst’ capacity is changing the way software needs to be developed

It’s a new development world

@spoole167#DevOps

Immediate consequences?

1/1/13 1/1/14 1/1/15 1/1/16 1/1/170

5

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TraditionalCloud

Does investment ‘just’ move from one place to to the other?

Will ‘cloud’ capacity justpick up the slack?

@spoole167#DevOps

Immediate consequences?

1/1/13 1/1/14 1/1/15 1/1/16 1/1/170

5

10

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TraditionalCloud

Will ‘cloud’ capacity justpick up the slack?

If I can buy X amount of CPU over a year…

@spoole167#DevOps

Immediate consequences?

1/1/13 1/1/14 1/1/15 1/1/16 1/1/170

5

10

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25

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TraditionalCloud

I can buy 4X over ¼ the time…

And deliver much earlier!

@spoole167#DevOps

Immediate consequences?

1/1/13 1/1/14 1/1/15 1/1/16 1/1/170

5

10

15

20

25

30

35

TraditionalCloud

Repeatedly…

You thought you were busy now..

@spoole167#DevOps

cloud capacity is changing the way software needs to be designed

It’s a new tidal world

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@spoole167#DevOps

Means you can start small andadd what you need when you need it..

and take it away when you’re done

Do you design systems to be this flexible and resilient?

The ability to ‘just’ grow capacity

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@spoole167#DevOps

Service also means something new now…

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“Software as a Service”profoundly changes the way software is designed anddelivered

@spoole167#DevOps

No more delivering parts that someone else puts together

No more handing your code off to others to use in production.

Service means something new now…

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@spoole167#DevOps

If you offer Software as a Service…

Your software could go into production instantly

Like changing the teeth on a tunnel boring machine while it’s still cutting

Ready for that?

Your software

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@spoole167#DevOps

Cloud computing: power = money

Businesses see the opportunities here

Improved costs, decreased time-to-market, shorter time to value

“I can now get my ideas into production in hours,days or weeks. I can get immediate feedback AND then I can improve the idea and repeat”

@spoole167#DevOps

Compute power = money

Money changes everything

With a measureable and direct relationship between $ and CPU/RAM The financial success or failure of a project is even easier to see

And that means…

Even more focus on value for money

Soon you’ll be choosing s/w components based on their memory footprint!

$

@spoole167#DevOps

Cloud based applications work differently

“Everything fails all the time [in the cloud]”

Werner Volgels, CTO, Amazon

Your application has to work in a new way, in a new place.

Where strange behaviors happen all the time

It needs to be ‘anti-fragile’

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@spoole167#DevOps

In the software industry? You’re affected

Whatever you do – your world is changing.

Old ways of developing and delivering software are being replaced with new, faster, easier and more powerful ,alternatives

@spoole167#DevOps

Scared yet?

@spoole167#DevOps

You will be

@spoole167#DevOps

How arewe doing so far?

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@spoole167#DevOps

Re-quirements

Design Code Dev QA Ops0

20

40

60

80

100

120

140

160

1 5 1020

50

150

Bug fix cost

You’ve all seen this sortof chart

Think about it differently..

think “time” and “delay”

Quality

@spoole167#DevOps

Too often we hear aboutfailures in systems that come about due a simple bug occurring in a complex situation or in a more organic environment than expected

Design / Feedback

@spoole167#DevOps

Delivery Times

Case Study: A large bank uses agile techniques to create ‘complete’ solutions in < 3 weeks.

But It takes the Ops team about 15 months elapsed before the deployment process starts and It take about 3 months to complete

deployment

why?

3 weeks to develop vs 3 months to make deployable => continuous backlog

Continuous backlog => some projects never see the light of day

AND Ops need to talk to Dev 15 months after code complete => you can guess how that turns out….

@spoole167#DevOps

@spoole167#DevOps

@spoole167#DevOps

Our Dev teams and Ops teams do not communicate properly

It’s a problem baked into our processes

but we know what to do…

@spoole167#DevOps

Who here ‘does’ Agile?

@spoole167#DevOps

Once upon a time the universe was not agile

Design, Code Unit test

Dev

Functional TestSystem test

QA

Stage ConfigureO

ps

Fix bugsFix bugsHelplineS

upp

or

t

Monitor, backupupgrade, support,

repairsecurity, compliance

Uses

Clie

nt

reality chasm

@spoole167#DevOps

This was called “Waterfall”

Reinforced team separation

Long feedback cycles Long time-to-market

Tended to increase ‘Release Panic’

BIGRealityChasmDEV OPS

@spoole167#DevOps

Waterfall - more a roller-coaster ride…

Time

# o

f bu

gs

Start to panichere Really

panichere

DEV OPS

QAClient

£

Value here

@spoole167#DevOps

If you fell into the reality chasm…

Time

# o

f bu

gs

Start to panichere Really

panichere

DEV OPS

QAClient

NoValue here

@spoole167#DevOps

Agile helps reduce the chasm

Time

# o

f bu

gs

Feedback here

OPS

Client

DEV

Feedback here

Feedback here

QA$

Value here

@spoole167#DevOpsTime

# o

f bu

gs

OPS

Client

DEV

QA

$

I want valuehere

And here

Now the business says..

@spoole167#DevOps

The new challenge – we can’t afford the gap

Time

# o

f bu

gs

OPS

Client

DEV

QA

$Move Left

@spoole167#DevOps

We need EVERYONE working together

Time

# o

f bu

gs

OPS

DEV

QA

$ $ $Client

@spoole167#DevOps

Agile drives automation: baking knowledge into tools

Continuous Integration

JUnit

SCM BuildBuild Orchestration

UnitTest

Continuous Feedback

@spoole167#DevOps

Got automated QA and delivery?

Continuous Integration

JUnit

Continuous Delivery

Repository

Performance & QA

Deployment tools

Continuous Feedback

@spoole167#DevOps

How about automated deployment?

Continuous Integration

JUnit

Continuous DeliveryHosting Continuous Feedback

@spoole167#DevOps

New challenge: automating provisioning and deployment

Continuous Integration

JUnit

Continuous Delivery

Continuous Feedback

Continuous Deployment

Continuous Feedback

Hosting

@spoole167#DevOps

How fast do we need to be?

Continuous Integration

JUnit

Continuous Delivery

Continuous Feedback Hosting

Days? Weeks? Months?

@spoole167#DevOps

How quickly do you need to get good code into production?

Would you believe < 1hr?

Case Study: A fashion retailer can show measureable increase in sales if a item similar to that seen in the media can be placed on their

on-line store landing page within 1 hr of it appearing in public.

Each product placement is different so they need a fast, agile, approach that does not jeopardize their on-line stores availability and quality.

We know how to do this..

@spoole167#DevOps

Cloud technologies enable even greater opportunities

Continuous Deployment Pipeline

External CloudOn premises cloud

Clo

ud

Dep

loym

ent

Orc

hest

rato

r

JUnit

@spoole167#DevOps

JUnit

Building a continuous deployment system

Continuous Deployment

Continuous Feedback

Dev and OpsNeed to share the challenges and using their relevantskills across the process.

We can’t afford not to

@spoole167#DevOps

The imperative of DevOps

Startups through to big businesses are demanding the value that DevOps & Cloud Technologies can offer

1. Production deployment pipeline up and running in days

2. Updates published in hours or minutes – continuously

DevOps helps transition an organization into this new world…

@spoole167#DevOps

The imperative of DevOps

The cost?

1. Standardized pipelines

2. Dev and Ops teams working together

3. Greatly expanding your horizons and your technical

skills

4. Leaving your comfort zone

@spoole167#DevOps

Scared yet? – lets see what we need is:

10 ways to convince your team DevOps is a force for good

@spoole167#DevOps

DevOps is the next evolution of Agile

#1 DevOps is not a technology it’s a movement

It’s about the next stage in workingtogether to deliver software

It’s about reducing delivery friction through knowledge sharing

It’s about applying Agile ideas to Ops

It’s about collaboration and sharing

It’s about changing the culture

Manifesto for Agile Software

Development

Individuals and interactions over

processes and tools

Working software over comprehensive

documentation

Customer collaboration over contract

negotiation

Responding to change over following a

plan

@spoole167#DevOps

DevOps enables effective use of cloud technologies

#2 Working together and exploiting “Infrastructure as Code’ approaches and technologies such as Docker, PaaS’s etc enable Ops teams to bake in their requirements and Dev & QA teams to run in modes much more like production

#3 Using virtualisation solutions like IaaS and PaaS make deployment easier and more ‘self-service’. This reduces the overhead on the Ops team and hence improves delivery time

#4 Its works the other way too – getting Dev team monitoring and diagnostics baked-in means less back and forth and no need to access that production server..

@spoole167#DevOps

DevOps and the Cloud is now a business agility goal

The demonstrable benefits of using DevOps and Cloud tech are self evident enough now that everyone wants to do it

Bringing Development & IT together to solve deployment problems through sharing and

learning creates an organization with

“Strong IT performance”

This is becoming a major competitiveadvantage

.

#5 - 30x deliveries

#6 - 50% reduction in deployment failures

#7 2x likely to exceed important business goals

Sou

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@spoole167#DevOps

#8 And – by getting devops adopted you’re also more likely to get other more modern ideas happening too

“Using version control for scripts”

“Automating testing”“Using TDD or BDD” “we need to adopt Micro-services

design”Why can’t we get our systems

proactively monitored?”“How aboout Pair-programming –

even for ops

“Lets be honest – developers are lazy. If you have to do it twice you’ll write a script. Ops teams worry about everything the lazy developer didn’t do. - like security,”

“low-friction organizations are good at recognizing and removing obstacles – got an HR system that gets in the way. Hate that corporate expense tool? Wish you had a corporate expense tool instead of the paperwork?”

“Since DevOps (and Agile) is about failing early and failing fast that approach can spill over into the day to day culture – let it happen! Make it safe to fail..And what about security – how about getting security ‘baked-in’ right at the design time?”

@spoole167#DevOps

Last 2…

#9 – DevOps increases Job SatisfactionIT Companies with high levels of job satisfaction are mostly likely

to be able to deliver consistently and with high quality. (Hint – who get chosen 1st?)

#10 Adopting DevOps & the Cloud successfully make your

organisation well positioned for exploiting new capabilities – like Analystics, BigData or even something like IBM’s Watson

@spoole167#DevOps

Summary

Businesses need to be able to react faster… …DevOps and the Cloud are key enablers

DevOps is as much a game changer as Agile was……this is a Developer, QA and Ops “renaissance”

Don’t be afraid to learn and experiment……you’ll benefit even if the tech doesn’t survive

Agile moved you closer to the customer……DevOps moves you closer to the IT team

@spoole167#DevOps

What do to next..

1 – Lean and present Docker and PaaS style options to your peers. Whether Ops or Dev you’ll see the value

2 – Find a buddy in the other camp.

3 – Get ‘real’ monitoring going across your infrastructure and applications what ever you can monitor do so. And graph it, put up dashboards.

Look for and learn the warning signs of a failing system and get your peers and detractors to see the value

(BTW – don’t monitor a system when you need to monitor the app!)

4 – Start to tackle automation look for the places where others are challenged. And fix it for them. Introduce Chef, Puppet, Bash, Groovy – the goal is automation 1st – cool tech 2nd

@spoole167#DevOps

What to do next

Ask you organisation some difficult questions:

Deployment frequency?

Speed of deployment?

Deployment success rate?

How quickly service can be restored after a failed deployment?

Time from 1 line of code until in hands of the customer?

@spoole167#DevOps

Maybe DevOps isnot all bad?

Thank You!

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