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SOCIALLY RESPONSIVE DESIGN COMMUNITY PROJECT INFORMATION AND KEY DATES.

For 22 years the Faculty of Design, Architecture and Building (DAB) at UTS has worked with UTS Shopfront to provide social outcomes for small to medium sized not-for-profit organisations. Bachelor of Design (Visual Communication) students offer design solutions to community-based organisations through the third year subject Socially Responsive Design. Design students, typically working in teams of four to six, offer their services across 11 weeks from August to October. BENEFITS TO YOU:

A dedicated team of design students (supervised by academic staff) will respond to your design challenge. You will have access and ownership of all outcomes produced as a result of this project. Examples of projects can be found here: https://bit.ly/2IJYPnK BENEFITS TO STUDENTS:

Students will have the opportunity to develop their skills through engaging professionally with a real client and engaging with the community sector. POST-PROJECT SUPPORT:

UTS Shopfront will keep a copy of all files associated with your project(s) for future access, and can be contacted if you have any follow-up concerns once the project has been completed. SETTING THE DESIGN CHALLENGE:

When setting the design challenge, clients often focus on articulating the perceived solution – a website or a brochure and so on. We would like the students to take a step back and delve deeper into understanding your problem to ensure that their design response is in fact the most appropriate solution to your needs. We hope that you are open to following this process with us. The design team will of course develop the outcomes you request. Through this process they may also identify complementary solutions that can be added to the collateral being developed for you, thereby increasing the impact of your work. To get the best out of this process we recommend that you focus on the problem(s) you are facing, when setting the design challenge for the students. For example ‘we have very active volunteer groups but need more help’ or ‘we need to attract funding or sponsorship from corporates’ or ‘we need to promote this service that no-one is really using right now’ or ‘we want to sell handcrafted Peruvian scarves’ ... etc. Following this information section, we ask you to begin articulating the design challenge through a set of questions.

>> Share all your key information and documents in a shared Drop Box folder which we will set up. >> The more information that you provide, the better your chances are of receiving an end product that you’ll be satisfied with. >> Be clear what software you require your design in. e.g. Microsoft Office / Adobe Creative Suite, etc. Please consider what file types your organisation can access. >> Make sure to add the key dates to your calendar. >> Aim to set aside one to two hours a week for design meetings or feedback sessions with your student designers.

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WHAT WE REQUIRE FROM YOU:

In order to respond appropriately to your design challenge, the student team will need to engage with you and potential users relevant to the project. For example, students working on a climate change campaign met with climate refugees from Tuvalu to gain a broader understanding of the issues and impact. Through this ongoing engagement, the design team will be able to better understand your needs and the needs of the design’s potential users. They will also be able to assess the effectiveness of their proposed design response. The information you provide and your feedback is a valuable part of the design process. To this end, a number of contact points have been built into the subject, as detailed on the next page. There will also be informal contact points between these set dates, particularly at the start of the project. Encourage the students to discuss your availability at the first client meeting. UTS Shopfront will also check in during the semester to ensure the project is on track and is your first point of call for any issues or concerns. KEY DATES AND TIMES: Mid July: Completion of Client Briefing Form (Pro Forma) Please ensure this document is completed in full and emailed to shopfront@uts.edu.au Early August: Initial Client Meeting Time: An appointment will be arranged by UTS Shopfront Location: UTS Building 6, University of Technology Sydney, 15 Broadway, Ultimo. Purpose: You will meet your design team and their academic supervisor to discuss the design challenge and the ongoing management of the project. Early to mid August: Clients Support Immersive Experience Time and Location: To be arranged by the design student team in consultation with the client with assistance from UTS Shopfront. Thursdays preferred but not essential, to be negotiated. Purpose: The team will be able to better respond to your design problem if they can develop a deep understanding of the issue at the heart of your design challenge, the people impacted by the challenge, and your work. Examples of past immersive experiences arranged for student teams by clients include: - Students working on a labour rights project met a home worker who spoke to them about her working conditions and the impact of this on her life. - Students working on the branding of an education resource took part in an interactive workshop on food justice to better understand the issues

Lisa Andersen

Program Manager lisa.andersen@uts.edu.au

Kate Dilanchian Design Coursework

Coordinator kathryn.dilanchian@uts.edu.au

Tom Wilson

Operations Manager thomas.wilson@uts.edu.au

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KEY DATES AND TIMES: continued… Early to mid August: Review and sign-off on the Brief Process: Via email or in person. Purpose: The Brief will articulate the project expectations and boundaries and will require sign-off from the client to proceed Mid August: Initial Presentation of Concepts Location: At your place of work or alternative location identified by you or Shopfront can organise a meeting room on campus at UTS. Purpose: Students will present their Design Strategy with initial design direction(s) to you. This is an opportunity for you to provide feedback to the design team. Early to mid September: Interim Presentation of Progress Time and Location: At your place of work or alternative location identified by you or Shopfront can organise a meeting room on campus at UTS. Purpose: Students will present their project to you and to any potential users for feedback and user testing. Late September: Follow-up Presentation of Concepts Location: At your place of work or alternative location identified by you or Shopfront can organise a meeting room on campus at UTS. Purpose: Students present and deliver project outcomes to date. This is not the final presentation – rather, it is an opportunity for students to prototype and improve on their proposed design. We ask that you also provide feedback to the tutors via email on the progress of the design team. Mid October: Final Presentation and Hand-over Time: TBC (Please allow 2 hours) Location: UTS Building 6, University of Technology Sydney, 15 Broadway, Ultimo. Purpose: Students present and deliver final project outcomes. We ask that you now block out the whole day in your calendar as presentations will be going from 9am to 7:30pm, and some presentations will be after hours. We will inform you of the dates and times in August. FEEDBACK AND CONCERNS: If you have any concerns about your project or experience, please call Kate Dilanchian, Design Coursework Coordinator, on 0419 032 223 or email kathryn.dilanchian@uts.edu.au