social work advocacy in singapore: some reflections on the constraints and opportunities
TRANSCRIPT
ORIGINAL ARTICLE
Social Work Advocacy in Singapore: Some
Reflections on the Constraints and
Opportunities
Kerry Brydon
Department of Social Work, Monash University, Victoria, Australia
One central concern of social work is advocacy for social justice. This is a lofty ideal but a difficult
ideal to achieve in view of social work being delivered in sociopolitical contexts with varying
degrees of tolerance of advocacy. This discussion is based on a case study from Singapore and
considers some of the particular constraints and opportunities in that context, while also making
the point that those similar constraints and opportunities exist in all contexts. A model that
combines principles of advocacy and collaboration is proposed as a means of embracing social
work advocacy in Singapore and other contexts.
Keywords advocacy; collaboration; social justice; social work practice
doi:10.1111/j.1753-1411.2010.00041.x
Introduction
Early Singaporean initiatives to address social needs emerged in the mid-nineteenth cen-
tury with the establishment of the forerunners of Voluntary Welfare Organisations, but
little progress was made in social service areas, other than health, until after World War
II (Wee, 2004). Social work was introduced to Singapore with the appointment of an
expatriate almoner to a Singapore hospital in 1948 (Wee, 2002). A 2-year diploma in
social work was established in the 1952–53 academic year. The Malaysian Association of
Social Workers was established in 1953 and the Singapore Association of Social Workers
formally came into being in 1971. Registration of social workers in Singapore was intro-
duced in 2004 and the recent decade has seen significant government commitment to the
social services sector and increasing the number of social workers in practice.
Social work is concerned with working directly with individuals, families, and com-
munities in a bid to find solutions to the life problems that people encounter. It is not
enough, however, to rely on solving problems after they have occurred, as that would be
to maintain a rehabilitative approach. Advocacy is a characteristic function of social
Correspondence concerning this article should be addressed to Kerry Brydon, Department of Social Work, Monash
University, PO Box 197, Caulfield East, Victoria, Australia. Email: [email protected]
Asian Social Work and Policy Review 4 (2010) 119–133
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work practice and it is a function both constructed and constrained by the context in
which the practitioner is working. New insights and models are needed to construct a
model of advocacy applicable to the Singapore context.
Social workers also have a responsibility to become involved in prevention of social
problems and in addressing the structural and institutional factors that contribute to per-
sonal problems. This means moving beyond a view that the individual is solely responsi-
ble for their problems, towards a position that holds it is often the interplay between the
personal and the structural that gives rise to human suffering. From this perspective,
social work needs to be concerned with advocating for changes in social policy and insti-
tutional arrangements in order to improve the well-being of all clients.
This means that while direct contact with individuals, families, groups, or communi-
ties is important, it must be accompanied by interventions seeking to change the condi-
tions under which clients live their lives. By talking about the conditions under which
clients live their lives, I mean not only the general state of society, but also those policies
and laws that directly affect groups of people as well as institutional arrangements under
which those policies and laws are delivered. This means that social workers need to
engage in advocacy for social change. It also means that the advocacy strategy needs to
have been planned and selected on the basis of a thorough review of what strategies are
appropriate to the particular context of practice.
This discussion will briefly explore the nature of social work and its commitment to
social justice as well as theoretical frameworks for advocacy and collaboration. The
discussion will briefly outline the research process and then consider some aspects of
the Singaporean context. It will conclude by offering a model of advocacy that can be
adopted in the particular conditions under which social work practice in Singapore is
delivered, but also has relevance for other contexts.
The context of practice
Most social work practice occurs within a context that offers both opportunities and con-
straints to the practitioner seeking to pursue an advocacy intervention. The immediate
context is usually defined by the organization employing the social worker. However,
there is also a broader sociopolitical context that shapes the policies and practices of the
organization. The opportunities for advocacy derive from the organizational support
available to practice social work and, through this, to develop knowledge and insights
about the needs nature of the client group and how to better meet such presenting needs.
The constraints derive from the fact that it is the context, either the organization or the
sociopolitical environment, that imposes a set of guidelines about practice and the extent
to which social workers can act as advocates.
The background to this discussion is twofold. The profession of social work seeks to
promote social change and problem solving in human relationships and the empower-
ment of people (International Federation of Social Workers, 2004; Pollack, 2007). The
background also derives from work undertaken to deliver an Australian social work edu-
cation in Singapore. Specifically, from late 2003, an Australian Bachelor of Social Work
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education program has been delivered in Singapore in partnership with a Singaporean
peak body, enabling Singaporean students to obtain an Australian social work qualifica-
tion. The Bachelor of Social Work program has been fully accredited by the relevant
professional associations in both Australia and Singapore and is the first such program
of its kind delivered by an Australian University.
A commitment to social justice
The nature of social work is contested and there are wide ranging debates in relation to
the nature of social work. These debates are acknowledged, but for the purposes of this
discussion it is held that the promotion of social justice on behalf of marginalized and
vulnerable client groups is a hallmark of social work practice.
In order to meet this commitment, social work and social workers must develop an
appreciation of the context in which they strive to realize these goals. Just as there is a
need to understand the client in their environmental context, there is a need to under-
stand the environment of social work in its historical, political, and social context wher-
ever it is practiced. Social workers also need to maintain a commitment to the principles
of social justice remembering that the pioneers of social work sought a more inclusive
society, which offered a place for all, to help the poor by emancipating them from oppres-
sion through social reform (Powell, 2001).
Social justice is a complex Western concept that has concerned thinkers over the ages.
The terms social justice was first coined by a Sicilian priest in 1840 but the concept had it
origins in Western thinkers such as Plato, Thomas Aquinas, Kant, and John Stuart Mill,
with the later constructing a view that society should treat all of its members well (Zajda,
Majhanovich, & Rust, 2006). By the end of the 19th century, social justice was being used
by reformers to appeal to the ruling class to attend to the needs of uprooted peasants
who had become urban workers (Zajda et al., 2006). Most constructions of social justice
are concerned with an egalitarian society based on the principles of equality and solidar-
ity, which understands and values human rights, and recognizes the dignity of every
human being (Zajda et al., 2006).
Social justice is best understood as a concept of fairness rather than equality, con-
cerned with the ways the major social institutions of any society distribute fundamental
rights and duties, and determine the division of advantages from social cooperation
(Rawls, 1971). From the social work perspective, the commitment to social justice can
also be understood as a source of collective social ⁄professional responsibility towards
individuals and to provide care for the vulnerable in society.
This reflects notions of citizenship as a status bestowed on those who are full members
of society, the welfare state being the promoter and guardian of the welfare of the whole
community (Marshall, 1963). Specifically, Marshall (1963) was concerned with rights to a
standard of living and that fact that responses to social need could not depend on the
economic value of the individual. This gave rise to a notion of social policy as being built
into the natural social system (Titmuss, 1974), reflecting the intervention of governments
to redress the inequalities of the market.
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As will be later discussed, it became apparent during the research process that, from
the Singapore perspective, there was a view that social workers could not easily engage in
advocacy for social change. This also meant that they could not engage in the process of
policy development and refinement. Arguably, this diminishes the capacity of social
workers to pursue social justice.
Thinking about policy contexts
To varying degrees, all Governments make some provision for meeting the needs of their
citizens’ basic shelter, food, and education, and some form of protection for their more
vulnerable citizens. There is general acceptance in most developed countries that such
needs should be addressed (Alcock, 2001). What varies, however, is the degree of empha-
sis placed on individual rights over economic rights and ⁄or development or the way in
which the relationship between welfare needs and development and economic needs and
development is balanced (Esping-Andersen, 1983).
In the area of policy development, the state, the markets, and the populace interact.
Policy is a major way in which the state intervenes in response to the needs of its citizens
and to shape their citizens. Since social work is embedded in the political systems and
social thought of the societies in which it exists, social policies determined by government
have important implications for the shape and form social work assumes in any given
context (Payne, 2005). There are inherent tensions in policy formation between the extent
to which individuals should be self-reliant, and the extent to which the state should
provide. Inconsistencies in state responses are, to a significant degree, due to the tensions
between the will to protect the vulnerable and the reluctance to commit resources.
In the Western context, social policy arrangements have been coined the welfare state.
The welfare state is concerned with addressing the inadequacies of the market to meet the
needs of all members of society and involves the relationship between markets, govern-
ment, and people and the responses to need. The relationship between state and family is
by no means tangible (Van Krieken, 1991). The policy role of the state is deeply ambiv-
alent in character. All governments make some arrangements to meet social as well as
economic need but they do so in a variety of ways and from a variety of policy paradigms.
There are distinctive features attributable to East Asian welfare regime. These features
encompass a reliance on charitable provision of welfare services; only a moderate right to
any form of employment-based welfare and social-security arrangements; and reliance on
the family and the market to meet need (Aspalter, 2006). The Singapore Government
proclaims itself as not being opposed to social security; rather the opposition is directed
towards programs and policies that impose long-term commitments on government (Yao,
2007). The reality of Singapore is that there has been substantial investment in education,
housing, healthcare, and income support through the Central Provident Fund (CPF).
The nature of advocacy and collaboration
A significant aspect of social work practice is the need for critical and reflective
approaches to practice, whereby practitioners reflect deeply on their context and
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practice with a view to achieving continuous improvement and also where they iden-
tify areas in need of further promotion of social justice. A central strategy therefore
becomes one of advocacy but, as will be argued, this cannot be separated from strategies
of collaboration.
A common feature of the clients of social work is that they are typically disempow-
ered, or marginalized, groups who have difficulty speaking for themselves. By virtue of
their powerlessness that are unable to speak up, let alone make their voices heard. Hence,
advocacy is speaking on behalf of the client to present their interests and protect their
rights (Dalrymple, 2004). There are typically two levels of advocacy. The first occurs at
the case level (Dalrymple, 2004), where advocacy may entail a strategy such as negotiat-
ing on behalf of a client to secure a payment plan for utilities, such as electricity. The
second form of advocacy targets structural aspects, such as legislation or policy change
(Dalrymple, 2004).
Most social workers will engage in case-level advocacy as a routine component of
their work. They engage without necessarily thinking deeply about the steps towards
advocacy. Case-level advocacy provides rich data for engagement in the process of advo-
cacy for policy change. It is the second form of advocacy, designed to effect structural
change, that is more complex and the goals more difficult to realize.
To a significant degree, advocacy aimed at structural aspects and policy reform
involves engagement not with individual clients but with the overall context of practice
(Dalrymple, 2004). This means that practitioners need to think about the aspects of the
practice context that contribute to the disempowerment of clients and then, assuming a
social justice position, seek to alter those aspects.
In thinking about selecting the advocacy strategy, it is helpful to briefly consider the
nature of collaboration as this has implications for successful advocacy. Coordination,
collaboration, and cooperation are often used synonymously, however, they are not the
same terms (Howarth & Calder, 1998). According to Scott (2005), the term collabora-
tion comes from a Latin root meaning to work together and, in the context of human
service organizations, collaboration means a formal joining of structures and processes
between organizations. There are some who would think that collaboration means an
absence of conflict or differing viewpoints, but in a collaborative arrangement the play-
ers originate from different backgrounds and collaboration occurs along a spectrum,
from the informal to the formal, and consensus is not always the best way forward
(Scott, 1993).
Scott (2005) offers a useful framework for thinking about collaboration, especially
where there are difficulties in the collaborative process. Scott (2005) also identifies five
levels at which analysis of what is occurring can be made; the levels ranging from inter-
personal difficulties through to organizational difficulties. What is important is that the
analysis has the capacity to lead to resolution.
Clearly, the development of relationships is central to collaboration. In this instance,
the question is not the relationships formed with clients but the relationships formed
between the stakeholders seeking to respond to the clients. What is contended is that
effective advocacy must be premised on forming relationships with key stakeholders in a
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bid to seek collaborative solutions rather than allowing rising conflict to negate possible
solutions.
The research
The research adopted a qualitative approach. The intent of the research was to explore
the perceptions and experiences of the research respondents with a view to examining the
ways in which they interpreted their context and changes in their context (Arminio &
Hultgren, 2002; Bryman, 2004). Within this broad framework, the case-study approach
was adopted on the basis that there was little known about the phenomena under review
and the intent was to investigate a real life phenomena (Yin, 2003).
The research also benefitted from anecdotal evidence that emerged over a 6-year per-
iod. This evidence informed the research design and also became part of the research data
in some instances. While, arguably, this raises ethical challenges, it is also an approach
consistent with constructing social research as concerned with the systematic observation
and collection of data to explain patterns (Alston & Bowles, 2003) and a constructivist
research paradigm whereby the researcher becomes immersed in the research site and
seeks to construct meaning (Morris, 2006).
The reality of this anecdotal evidence was that it mainly consisted of filaments, or
scraps, of insight from wide-ranging conversations with wide-ranging people. Where
there was more detailed personal communication, specific permission to use the insight
was sought in writing.
The research considered broad issues related to the internationalization of social work
education as well as the nature of international social work. The research strategy fol-
lowed a qualitative approach using a case study and an exploratory approach. All
research respondents were Singaporean and all were stakeholders in the delivery of social
work in Singapore from varying perspectives. Interviews were conducted during October
2008 and February 2009, with all interviews being audio recorded and later transcribed.
The interviews were semi-structured in nature and the research had appropriate ethical
clearance.
Some features of the Singapore context
While there is a view that Singapore and other Asian nations demonstrate a lag in social
policy, an alternative and more accurate view might be that there is an alternative
approach to meeting social need. These developmental states have extensively utilized
government intervention, and have developed policies to promote the goals of industriali-
zation (Aspalter, 2006; Chua, 2009).
Singapore has been described as an authoritarian regime or as an illiberal democracy
(Chua, 2009; George, 2005; Ghesquiere, 2007). The policy context of Singapore has
been unashamedly one of denying any suggestion of a welfare state, based on a position
that, at the time of independence, the government could not adopt redistributive social
policies as Singapore lacked any resources to distribute (Lee, 1998, 2000). In essence,
social policy has been used to promote the legitimacy of government, to pacify labor,
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and to enforce investment in the education and well-being of the workforce (Aspalter,
2006; Yao, 2007).
At the societal level in Singapore, as in other Asian countries, there is emphasis on
the need for an orderly society, respect for authority and consensus (Nguyen, Terlouw, &
Pilot, 2005). Confucian values promote avoidance of overt conflict in social relations, loy-
alty to hierarchy and authority, and emphasis on order and harmony (Chua, 1995, 2009).
Family and collective identity is rated as more important than individuality (Nguyen
et al., 2005), and such values are commonly invoked to promote the notion of a caring
and harmonious society in which family responsibilities are promoted in the context of
responsibilities and obligations (Mok & Lau, 2002).
Singapore, a former British colony, gained limited self-government in 1955. In 1959,
the Peoples Action Party (PAP) won power and has maintained it until the present time
(Church, 2006). The most pertinent Singapore-specific material relates to the ways in
which the PAP Government has coped with challenges over the years, beginning with the
fact that a wide range of commentators have highlighted the lack of strong parliamentary
opposition in Singapore (Barr, 2008; Chua, 2009). The issue here is not to comment spe-
cifically on the ways in which the Government of Singapore manages its internal affairs;
the intent is to highlight pertinent events and consider the messages that emerge for social
work and social workers seeking to promote social justice.
There are two specific issues, from the historical perspective, that shed some light on
tensions that exists for social workers seeking to promote social justice. There is a long
history in Singapore of repressive responses to any form of activity constructed as dissi-
dence. In response to this, some players in the international community have taken a
position of advocating that civil and political rights cannot continue to be afforded a
secondary role to that of economic development (International Bar Association., 2008).
While the history of how dissidence has been managed by the PAP Government is com-
plex, it is beyond the scope of this discussion to explore it in any detail. From the social
work perspective, the key event appears to have occurred in mid-1987 when the Internal
Security Department arrested 16 young men and women in connection with a so-called
clandestine communist network, and further people were arrested later (Barr, 2008;
Seow, 1994). This incident seemed to delineate the boundaries of acceptable and unac-
ceptable discussion and activism (Barr, 2008). So-called ‘‘out-of-bounds’’ markers were
thus established, and despite signs of increased liberalization in the most recent decade,
caution remains (Lyons & Gomez, 2005). In essence, speaking out could be expected
to bring strong redress. What appears to have happened is that the event has been
constructed to mean that all forms of criticism, or raising concerns, may be considered to
be unacceptable.
One particular interpretation believes that social workers are restricted in their ability
to engage in critical reflection:
… there is a level of control in Singapore that can undermine critical thinking but this needs
to be measured against the fact that there is a level of control in any society and it is unrealis-
tic to think that this would not be the case. The students are accustomed to people lecturing
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at them … engaging in critical and reflective thinking is a new experience for them …(research respondent).
… there needs to be greater emphasis on critical thinking skills … with this context there is a
level of control in Singapore that can undermine critical thinking … (research respondent).
… the word critical comes from criticize and I suppose [Singaporeans] cannot criticize ….
You have to obey authority, respect them, because … they know better… (research respon-
dent).
Whether the level of control is real or imagined, there does appear to be a serious view
that criticism is not encouraged. The difficulty is that this appears to cover raising any
issues, including the legitimate concerns for marginalized groups that emerge out of prac-
tice. The implication is that social workers may fail to fulfill their professional responsi-
bilities towards social justice on the basis of a belief that the context does not permit this
to be pursued.
The research, not surprisingly in view of the foregoing, also identified that advocacy
is a particularly sensitive issue in the Singapore context and that social work is weak in
advocacy:
… social work is weak in community work and advocacy … social work continues to con-
ceptualize social work as casework. Social workers must understand policy and seek to
influence policy through advocacy … government will listen if there is evidence … (research
respondent).
… social workers need advocacy skills that will help them to bring grassroots matters to the
attention of policy makers … it is not enough for social workers to fight fires ... they must
form an interface with policy makers …. (research respondent).
In view of the strong messages that criticism is not encouraged, it is not surprising that
social workers allegedly do not develop their advocacy skills. This does not, however,
mean that they lack the capacity to undertake advocacy that seeks to address a wide
range of issues emerging out of their practice. What social workers need to do is gather
evidence to underpin their advocacy.
Advocacy must be crafted in a fashion that simultaneously raises the issues about
social problems, supported by facts, and ensures that government does not interpret
advocacy as a challenge to either their authority or to social harmony. In order to raise
the profile of social issues, social workers and social work education will need to concep-
tualize a partnership with government and couch recommended responses in terms of
government compassion.
Discussion
It is relatively easy to rhetorically embrace notions of social work practice committed
to social justice and undertaking advocacy on behalf of the marginalized and oppressed.
However, it is much more difficult to achieve these lofty aims in any practical context.
Most governments, not only the Singapore Government, are, at best, ambivalent about
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advocacy that is not constructed by the government. The challenges present in the
Singaporean context can be viewed as one way of constructing the challenges that
confront social workers in a range of contexts.
One major aspect of the Singaporean context is that the perspective has become one
of not criticizing government, hence failing to examine how to engage with government
in order to promote social justice. It is a position that lends itself to focus on the negative
or problematic aspects of the situation and not recognize the opportunities in the
context.
There are opportunities to be seized from the realities of the Confucian tradition.
Traditional Chinese values revolve around hierarchical ordering of politics and roles
within a the framework of a benevolent government able to maintain social order and
solve social problems (Ghesquiere, 2007; Zhang, 2003). As such, social policy in this con-
text is reliant on individuals, families, and communities to address welfare needs (Low &
Aw, 2004; Tang, 2000). The traditional values that are embraced include self-discipline,
filial piety, hard work, and collectivism, whereby the needs and rights of the individual
are subordinated to the good of the community (Ghesquiere, 2007; Nguyen et al., 2005;
Schmidt, 2005).
The notion that Confucianism provides an important moral basis for social harmony
is an important one as it promotes harmony over conflict and loyalty to authority (Chua,
2009; Nguyen et al., 2005). This offers important messages to social workers, who need
to seek to harness the goodwill of the authorities in a contextually coherent fashion.
In more simple terms, the promotion of disruption and destabilization as a means of
advocacy clearly would be inappropriate. However, advocacy approaches that are vested
in a quest for a collaborative approach would appear to have potential for positive
outcomes:
Policies need to be developed in response to [the Singapore Government’s] considered judg-
ment … public education works well … ‘closed door’ negotiations can work well … (research
respondent).
The call for ‘‘closed door’’ negotiations could reasonably be constructed as a denial of
transparency. There is, however, another way to construct this. Reflecting on the empha-
sis in collaboration on the formation of relationships, this approach may be the superior
way to achieve the relationships necessary to undertake the proposed advocacy. Specifi-
cally, this could be a contextually specific and appropriate strategy that enables both the
advocacies and the target of that advocacy to achieve their respective aims.
At the same time, there was evidence from the research suggesting that social work
and social workers ought to enhance their advocacy skills:
… they need good negotiation and advocacy skills … they need skills in case management ...
to negotiate referrals and promote collaborative work … they need to be able to form
relationships … (research respondent).
What is being held here is that social work and social workers need to be sure that
they not only bring grassroots issues to attention but they possess both the evidence
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about those issues as well as the relationship skills necessary to collaboratively engage in
advocacy.
A proposed model of collaboration and advocacy
Advocacy alone is an insufficient tool for the achievement of change. Strategies for
advocacy speak of raising voices while strategies for collaboration demand the forma-
tion of relationships. Constructive ways to promote social justice through the raising
of the voices of the disempowered demands focus on the opportunities for collabora-
tion. Through relationship building, there is a need to draw on both the understanding
of advocacy and the understanding of collaboration in order to achieve a model that
raises awareness and leads to change but does not alienate key decision makers in the
process, a model that is applicable not only to Singapore but to a wider range of
contexts.
The central concept is the need to build relationships. Social workers are well situated
to achieve this given that the central tool of social work is in fact that relationship.
Reflecting on their own practice, most social workers should be able to identify the ways
in which they build relationships and seek to influence clients. The argument, therefore, is
that those same micro skills from direct client practice have an application in a more
macro context of advocacy and collaboration for social change. Social workers need to
begin to construct their practice as having direct relevance for the practice of advocacy.
What is required is a commitment to a cycle of reflection that seeks to connect direct
practice skills to advocacy skills and the collation of evidence as the basis for engaging
with a range of stakeholders in a process of collaboration. This process is conceptualized
in Figure 1.
Writing in a context of global social work action, Pollack (2007) offered some excel-
lent tips for advocacy. The beginning point is emphasized as being concerned with the
identification of a need for change and making a decision to do something about it (Pol-
lack, 2007). What is important in constructing advocacy is that it is a process rather than
an event, and there is necessity for ongoing reflection on the process for it is unlikely that
each process of advocacy will lead to the ideally desired outcomes. Collaboration and
advocacy also mean that there is a need to compromise at times.
What is limiting about the model proposed by Pollack (2007) is that not enough
attention is paid to the particular constraints and opportunities inherent in the particular
context of social work practice, nor is the framework specifically connected to matters
that may emerge from direct client practice and insights from case practice models and
theory. There are opportunities to adapt the skills and knowledge derived from case prac-
tice to raising awareness of client needs in terms of trends and shortcomings in policy
observed over periods of time.
There are also particular aspects of the Singapore context that lend themselves to the
pursuit of social justice. Such aspects, best constructed as opportunities, include the very
real fact that the Government of Singapore has invested heavily throughout its period in
office in the infrastructure necessary to secure basic citizenship entitlements such as
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health, education, and housing. This reality ought to be seen as a signal that there is gov-
ernment concern for the well-being of its citizens. There is also the view that the govern-
ment will respond to issues where there is evidence, as indicated by the research. This
implies that social workers need to engage with the collation of evidence as a preliminary
step towards advocacy.
There are also opportunities to be harnessed from the fact that Confucian tradi-
tion, which seeks to emphasize harmony as social cohesion, is seen as central to ensur-
ing the survival of the nation (Yao, 2007), meaning that open confrontation and civil
disobedience will be unhelpful advocacy strategies. The structure of society with its
emphasis on collective well-being is a further area of opportunity and one closely
linked to the question of maintaining social cohesion. In simple terms, it could be said
that failure to address social problems could lead to both the creation of an underclass
and increased social unrest. Social workers, viewing the question of the promotion of
social justice through advocacy in such a context, could be said to be remiss in the ful-
fillment of their duties if they did not bring matters of concern to the attention of the
authorities.
Finally, the actions of the Singapore Government in response to dissidence need to be
both re-examined and reconstructed. It would appear that the response is linked to mat-
ters of political dissidence rather than evidence-based consciousness, raising concerns
Collect and analyze evidence. Use your
micro skills and research skills to gather evidence
Begin advocacy. Use your engagementskills to begin to
persuade decision makers
Begin collaboration. Think about the big
picture and whatmight be different
Use your managment and
program planning skills to implement change. Ensure thatthere are review andevaluation criteria
Reflect on theoryand practice. Apply
critical and reflectiveapproaches to
review your practice experience
Figure 1 The cycle of advocacy.
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about the well-being of groups of citizens. There is not evidence, from the research, that
there is unwillingness on the part of the Singapore Government to contemplate planned
and measured changes seeking to enhance the well-being of citizens.
As such, the model of advocacy needs to be reconstructed to appear as shown in
Figure 2. What distinguishes this model from the previous one is that it specifically fac-
tors in the need to review, reflect and reconstruct the sociopolitical context of practice.
This model of advocacy specifically enables, and requires, social workers to reflect on
the opportunities of their context. While this discussion has been generated out of
research in the Singapore context, it has relevance for the promotion of social justice
through advocacy in a wide range of contexts. The two important aspects that social
workers need to grapple with are, specifically, the opportunities and constraints inherent
in their context as well as committing to reconsidering aspects that may have previously
been thought to be constraints.
Conclusions
At this point it is important to note that the proposed model remains theoretical. It has
not been tested. Clearly, further research is needed to test out the model and to gather a
body of knowledge concerning its application and effectiveness.
In order to remain committed to the social work mission concerning social justice,
social workers need to have not only the capacity to respond to human problems but the
Reflect on your context and re-construct the constraints
Collect and analyse your
evidence
Begin advocacy using engagment
skills
Begin collaboration
Use management and program
evaluation skills
Reflect on theory and
practice
Figure 2 Advocacy in context.
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skills and commitment to engage in activities designed to alter the conditions under which
people live their lives. The focus of social work advocacy cannot be concerned only with
ensuring that the individual client receives a service. Advocacy and the promotion of
social justice must be concerned with the goal of ensuring that all members of a given
society are afforded a similar level of minimal social rights and standards of living. Fur-
ther, the connections between direct practice skills and advocacy strategies need to be
examined in a deeper fashion and promoted as a means of constructing pathways
towards advocacy.
To varying degrees, all governments seek to avoid messages that suggest there are
social problems and that their existing efforts to address these problems have not yielded
the desired outcomes. The particular social, political and institutional arrangements in
each context will generally dictate the degree of government tolerance to activities seeking
to address and change social problems.
While there are many strategies available for social workers to pursue social justice
through advocacy, it is important, if not vital, that careful attention is afforded to review-
ing the specific sociopolitical context and adopting an advocacy strategy pertinent to that
context. This discussion has urged that a strategy of advocacy built on the notion of col-
laborative relationship building between the key stakeholders is effective in instances
where governments are particularly sensitive to advocacy. Further, it is held that
all advocacy activities must be built on the development of a body of evidence able to
persuade decision makers of the need for change.
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