social messaging vendor study 2010

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Micro Blogging and Sharing in Enterprises Social Messaging enables users to interact and share information with other user. Used in the context of the enterprise it allows creating a powerful network for stakeholders as employees, business partner or even customers. 146 Features Analyzed The N:Sight Social Messaging Vendor Study supports companies in selecting the right provider and software. Various solutions and functions are compared and described in detail. Social Messaging Vendor Study 2010 www.n-sight.de

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N:Sight Research analyzed 17 Social Messaging tools. 146 different features are compared to create useful document which allows to select the right tool.

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Page 1: Social messaging vendor study 2010

Micro Blogging and Sharing in Enterprises

Social Messaging enables users to interact and shareinformation with other user. Used in the context of the enterprise it allows creating a powerful network for stakeholders as employees, business partner or even customers.

146 Features Analyzed

The N:Sight Social Messaging Vendor Study supports companies in selecting the right provider and software. Various solutions and functions are compared and described in detail.

Author

Joachim Lindner is senior analyst at N: Sight Research GmbH. In the last five years he was responsible for the intranet andinternet for ABB Germany. He worked in global teams which have developed the Intranet and Internet in a modern and process-supporting platform. Many Enterprise 2.0 and socialmedia projects have been initiated by him and carried out successfully.

N:Sight Research GmbH

N:Sight Research GmbH provides valuable information for decision makers. Qualitative and quantitative vendor and bestpractice studies for business organization and communicationare the basis of the offer. These issues are especially Intranet,Enterprise 2.0, Internet, marketing and social media.

Contact DetailsN:Sight Research GmbHKnorrstr. 85 • D-80807 München Phone: +49 89 45 23 7090 Fax: +49 89 45 23 7091E-Mail: [email protected]

Order Form (Fax +49 89 45 23 7091)

Herewith I order the Social Messaging Vendor Study 2010 in:

Paper 690 Euro Social Messaging in Paper and electronic form on USB Stick 690 Euro

Electronic form 590 Euro Management summary for free

Company Department

Name First name

Phone E-Mail

Zip Code/City Country

Street

Signature

Social Messaging Vendor Study 2010

w w w . n - s i g h t . d e

All Prices exclusive VAT

Page 2: Social messaging vendor study 2010

Model to Structure the Analysis

In order to distinguish different technological concepts,N:Sight Research developed a functional model to describeand discuss the solutions’ approaches. The N:Sight functional model on Social Messaging is basedon the underlying princible that IT applications represent aninput-output-process with a transformation step in between.

In-depth Analysis in a Clear Format

The results of the analysis are presented well-arranged withdetailed information tables to compare the different vendors.

You should read this study,

• if you want to learn how Social Messaging works• if you want to delve deeper into that topic• if you need to select a tool for your company

17 Analyzed Solutions• Blogtronix

• blueKiwi

• Communote

• Enterprise Social Messaging Experiment (ESME)

• Flowr

• Heart of Co.

• Jive

• Just Connect

• Lotus Connections

• OpenMicroBlogger

• SAP StreamWork

• Socialcast

• Socialtext Signals

• SocialWok

• Telligent

• Yammer

• YoolinkPro

Table of Contents

Management Summary

Definition and Scope of Social Messaging

Detailed Discussion of Functional Aspects This part delivers a detailed description of all topics like a compendium. This knowledge allows users to learn how Social Messaging works and enables them to define a functional specification to select one of the tools. The underlying concept of this discussion isthe functional model for Social Messaging developed by N:Sight Research.

Analytical SummaryAnalysis of all tools on the basis of the vendor profiles and their specific characteristics. The results allow assessing Social Messaging tools from different perspectives of view.

Analyzed topics• Installation• Input• Output – Distribution of an Update• Administration• Miscellaneous

Detailed Solution and Tool ProfilesThe study contains a complete profile of each solution. In addition all data are available in tables and diagrams to allow a better overview.

Social Messaging Vendor Study 2010

©photocase/stm

w w w . n - s i g h t . d e

Purpose of the SocialMessaging Study

Social Messaging has the potential to become the driver for the adoption of Enterprise 2.0. Many Social Messagingsolutions focusing on different features are already availableon the market.

The N:Sight Social Messaging Study provides a deep insightinto this topic and analysis the most important tools.

Well-arranged and appealingly presented, the different solutions are compared in the analyzing part. Therefore thestudy allows the selection of the right tools for differentrequirements.

The following aspects are addressed by the study:

• Introduction to Social Messaging• Definition and demarcation from other

Enterprise 2.0 tools• Description of all functions

• Functionalities for user and system actions• Administrative functions

• Advantages as well as critical aspects of the individual functions

• Comparison of participating solutions on the basis of functionality

• Summary of the most important aspects

146 Features Analyzed

More than 370 Pages Useful Information

Page 3: Social messaging vendor study 2010

Model to Structure the Analysis

In order to distinguish different technological concepts,N:Sight Research developed a functional model to describeand discuss the solutions’ approaches. The N:Sight functional model on Social Messaging is basedon the underlying princible that IT applications represent aninput-output-process with a transformation step in between.

In-depth Analysis in a Clear Format

The results of the analysis are presented well-arranged withdetailed information tables to compare the different vendors.

You should read this study,

• if you want to learn how Social Messaging works• if you want to delve deeper into that topic• if you need to select a tool for your company

17 Analyzed Solutions• Blogtronix

• blueKiwi

• Communote

• Enterprise Social Messaging Experiment (ESME)

• Flowr

• Heart of Co.

• Jive

• Just Connect

• Lotus Connections

• OpenMicroBlogger

• SAP StreamWork

• Socialcast

• Socialtext Signals

• SocialWok

• Telligent

• Yammer

• YoolinkPro

Table of Contents

Management Summary

Definition and Scope of Social Messaging

Detailed Discussion of Functional Aspects This part delivers a detailed description of all topics like a compendium. This knowledge allows users to learn how Social Messaging works and enables them to define a functional specification to select one of the tools. The underlying concept of this discussion isthe functional model for Social Messaging developed by N:Sight Research.

Analytical SummaryAnalysis of all tools on the basis of the vendor profiles and their specific characteristics. The results allow assessing Social Messaging tools from different perspectives of view.

Analyzed topics• Installation• Input• Output – Distribution of an Update• Administration• Miscellaneous

Detailed Solution and Tool ProfilesThe study contains a complete profile of each solution. In addition all data are available in tables and diagrams to allow a better overview.

Social Messaging Vendor Study 2010

©photocase/stm

w w w . n - s i g h t . d e

Purpose of the SocialMessaging Study

Social Messaging has the potential to become the driver for the adoption of Enterprise 2.0. Many Social Messagingsolutions focusing on different features are already availableon the market.

The N:Sight Social Messaging Study provides a deep insightinto this topic and analysis the most important tools.

Well-arranged and appealingly presented, the different solutions are compared in the analyzing part. Therefore thestudy allows the selection of the right tools for differentrequirements.

The following aspects are addressed by the study:

• Introduction to Social Messaging• Definition and demarcation from other

Enterprise 2.0 tools• Description of all functions

• Functionalities for user and system actions• Administrative functions

• Advantages as well as critical aspects of the individual functions

• Comparison of participating solutions on the basis of functionality

• Summary of the most important aspects

146 Features Analyzed

More than 370 Pages Useful Information

Page 4: Social messaging vendor study 2010

Micro Blogging and Sharing in Enterprises

Social Messaging enables users to interact and shareinformation with other user. Used in the context of the enterprise it allows creating a powerful network for stakeholders as employees, business partner or even customers.

146 Features Analyzed

The N:Sight Social Messaging Vendor Study supports companies in selecting the right provider and software. Various solutions and functions are compared and described in detail.

Author

Joachim Lindner is senior analyst at N: Sight Research GmbH. In the last five years he was responsible for the intranet andinternet for ABB Germany. He worked in global teams which have developed the Intranet and Internet in a modern and process-supporting platform. Many Enterprise 2.0 and socialmedia projects have been initiated by him and carried out successfully.

N:Sight Research GmbH

N:Sight Research GmbH provides valuable information for decision makers. Qualitative and quantitative vendor and bestpractice studies for business organization and communicationare the basis of the offer. These issues are especially Intranet,Enterprise 2.0, Internet, marketing and social media.

Contact DetailsN:Sight Research GmbHKnorrstr. 85 • D-80807 München Phone: +49 89 45 23 7090 Fax: +49 89 45 23 7091E-Mail: [email protected]

Order Form (Fax +49 89 45 23 7091)

Herewith I order the Social Messaging Vendor Study 2010 in:

Paper 690 Euro Social Messaging in Paper and electronic form on USB Stick 690 Euro

Electronic form 590 Euro Management summary for free

Company Department

Name First name

Phone E-Mail

Zip Code/City Country

Street

Signature

Social Messaging Vendor Study 2010

w w w . n - s i g h t . d e

All Prices exclusive VAT