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@kathryngail #prnews Social Media Storytelling Today Kathryn Sheaffer June 2014

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Page 1: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

@kathryngail #prnews

Social Media Storytelling Today

Kathryn Sheaffer

June 2014

Page 2: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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FREE

MEASURABLE

TRACKABLE

INSTANT

TANGIBLE

BE FRIENDS WITH OUR

CONSUMERS!

SOCIAL MEDIA WAS ALLURING IN THE BEGINNING

“THERE’S SOMETHING TO THIS FACEBOOK THING.

KATHRYN, CAN I LOG IN WITH YOUR ACCOUNT INFO?”

2004

Page 3: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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BACKS TO BASICS + MORE

Platform Strategies

Social Goals

Platform Objectives

Platform Roles

Content Pillars

Image Best Practices

Platform Strategies

Social Goals

Platform Objectives

Platform Roles

Content Pillars

Image Best Practices

Page 4: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

@kathryngail #prnews

IT’S NOT FREE

BE CHOOSY

DON’T BE A FRIEND

Page 5: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

@kathryngail #prnews

RITZ and Instagram

Page 6: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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WHY INSTAGRAM FOR RITZ

Over-indexing Snacking Category

Existing Ritz fans on platform

Platform Native to Mobile Web

Maintain Relevancy

Page 7: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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WHAT RITZ USERS CURRENTLY INSTAGRAM ABOUT

Popular Tags

#instagood

#instamood

#picoftheday

#food

#foodie

#foodporn

#delicious

#yum

#dessert

#chocolate

#peanutbutter

#hungry

#cheddar #snacks

#tbt

#ritzcrackers

#ritz

#recipe

#afterschool

Page 8: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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RITZ CONTENT PILLARS

Goal: Brand Ritz’s Instagram as authentic: define bold, candid, relatable every-day

moments in the kitchen and everyday life

RITZ RECIPES LIFESTYLE & DIY

REGRAMS

Page 9: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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RITZ and Pinterest

Page 10: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Why Pinterest Matters for RITZ

Pinterest is the fastest growing social platform, with 46 million U.S. monthly users

• 15% of all U.S. Internet users are on Pinterest

• Users spend an average of 16 minutes per visit

The majority of Pinterest users align overall with Ritz’s target demographic

• 80% of Pinterest users are women

• The most popular age group on Pinterest is 25-34 year-olds

Users prefer to associate with brands on Pinterest compared to other social sites

• 43% of people prefer Pinterest to associate with retailers or brands vs. social sites (24% on Facebook)

• Users are more likely to make purchasing decisions through Pinterest as opposed to Facebook

Source: comScore, Shareaholic

Page 11: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Why Pinterest for Ritz

The Right People

• New studies show that 1/3 of all U.S. women use Pinterest, many of whom are moms, who have proven to share 3x more and 2x more often than the average user

The Right Frame of Mind

• One out of every three pinners under the age of 35 go to the store to purchase after pinning an item

The Right Content

• Food is one of the top 10 pinned categories on the platform, which lead Pinterest to roll out recipe-specific pins and search functionalities

Source: Shareaholic

Page 12: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Brand Ritz’s Pinterest as the go-to for Easy

Entertaining: recipes, crafts, and party planning

tips

RITZ Brand Objectives for Pinterest

How?

1) Regularly pin content that adds value to the target demo’s lives and that links back to original sources

2) Use earned attention to generate website traffic

3) Test, measure, and optimize content themes

Best Practices:

• Focus on providing value, utility and beautiful imagery

• Ensure source page has all relevant information

• Use long form pins when possible, relevant and useful

• Ensure all web content is pinnable

Page 13: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Re-Pinning Strategy

Repinning shows the brand

knows how to use the platform

natively.

It drives scale without having

to create original content, while

spreading awareness of Ritz’s

Pinterest presence.

Page 14: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

@kathryngail #prnews

IT’S NOT FREE

BE CHOOSY

DON’T BE A FRIEND

Page 15: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

@kathryngail #prnews

Thank You

Page 16: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Bacon Ritz launches on Vine

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Recipes

Theme: Four Ingredients or Less Theme: 10 Minute Treats

Page 18: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Recipes

Theme: No-Shame Sweets Theme: Party Pleasers

Page 19: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Party Tips

Theme: Party for Four Theme: Just for Kids

Page 20: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Party Tips

Theme: Party Spreads Theme: DIY Decorating

Page 21: Social Media Storytelling Today - PR News · 6/2/2014  · Social Media Storytelling Today Kathryn Sheaffer June 2014 . 2 @kathryngail #prnews FREE MEASURABLE TRACKABLE INSTANT TANGIBLE

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Fan Spotlight

Theme: Ritz Community Theme: Blogger Highlight