social media plus presentation

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The Future of Staffing is Social Brian Cavoli

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Page 1: Social Media Plus Presentation

The Future of

Staffing is Social

Brian Cavoli

Page 2: Social Media Plus Presentation

Recruitment is Changing

“In 2010, the pace of literally everything will

continue to increase, leading to 12 months of

insane competition, endless labor churn, and

boundless opportunity”

Source: Dr John Sullivan, ERE.net

Page 3: Social Media Plus Presentation

Recruitment is Changing

“ Each of these trends to come

presents unbelievable

opportunity to those recruiting

leaders brave enough to break

rank and step forward to

challenge the status quo.”

1. Churn

2. Contingent labor

3. Show Me the Money

4. Return of the Talent War

5. Direct Sourcing

6. Jugaad is Required

7. Employment Branding

8. Tool Obsolescence

9. Obsolete Talent

10.Retention

Source: Dr John Sullivan, ERE.net

Page 4: Social Media Plus Presentation
Page 5: Social Media Plus Presentation

No More Hype

There are many ways this can be applied for recruiting

Here is one approach to get you started

Page 6: Social Media Plus Presentation

Why This Is Important

• Never before has talent been so accessible

• Access to personal and more persuasive communication tools

• Build a pipeline of followers

• Make it easy for candidates to reach you

JobAds Agencies

Your Company

Page 7: Social Media Plus Presentation

Passive Candidates

“You can’t use Wal-Mart advertising techniques to attract Tiffany customers”

Source: Lou Adler on ERE

Page 8: Social Media Plus Presentation

What is Unique About Them?

At Work Helping a Competitor Succeed

Well Connected – Trust Their Networks

In Demand

Motivated by Culture and Colleagues

Page 9: Social Media Plus Presentation

Build a Pipeline

• Build and cultivate a pipeline of candidates you can tap when an unexpected opening occurs

90% of employed executives will take a recruiters phone

call (ExecuNet)

70% of IT workers expect mass turnover when job

market recovers (Dice.com)

Employee turnover will increase by 50% in 2010

(ERE.net)

1 in 5 workers plan to leave their current job in 2010

(Careerbuilder)

Page 10: Social Media Plus Presentation

Your Employment Brand

• Convey the meaning of a career at your company

• Amplify the real voices in your company

• Connect with people directly

• Authentic communications

• People expect you to be there

Page 11: Social Media Plus Presentation

Followers are Advocates

Source: Chadwick Martin Bailey and iModerate Research Technologies

Page 12: Social Media Plus Presentation

Empower Employee Advocates

• Scale referrals by provide something unique and interesting to distribute

OR

Page 13: Social Media Plus Presentation

Making the Case

1. More popular than email

2. Time spent jumped from 2 hrs a month to 5 ½ hrs today

3. Facebook just topped Google as the most visited website

4. Drives more traffic to news, entertainment sites than Google

1, Nielsen 2 Hitwise 3, 4 CompeteSource: Nielsen

Page 14: Social Media Plus Presentation

Experienced Audience

Page 15: Social Media Plus Presentation

A Priority for Recruiters

Ads, Online

Online videos

Career Fairs

Social Media

Open Houses

Agency – Retained

Agency – Contingency

Ads, Broadcast

Resume Databases

LinkedIn

Employee Referrals

Ads, Print

Networking Events

Online Job Boards

Corporate Website

Internal databases

0% 20% 40% 60% 80% 100%

How are you planning to

use the following sourcing

methods in 2010?

Source: 2010 JCSI Survey of Recruitment Professionals

Page 16: Social Media Plus Presentation

A Priority for Recruiters

Ads, Online

Online videos

Career Fairs

Social Media

Open Houses

Agency – Retained

Agency – Contingency

Ads, Broadcast

Resume Databases

LinkedIn

Employee Referrals

Ads, Print

Networking Events

Online Job Boards

Corporate Website

Internal databases

0% 20% 40% 60% 80% 100%

Source: 2010 JCSI Survey of Recruitment Professionals

Top Methods to Increase in 2010

1. LinkedIn

2. Social Media

3. Employee Referrals

Page 17: Social Media Plus Presentation

Engagement = Business Success

“ companies that are both deeply and widely engaged in social

media surpass their peers in terms of both revenue and profit

performance by a significant difference”

http://www.engagementdb.com 17

Page 18: Social Media Plus Presentation

What It Does Best

Finding and Connecting

• Identify talent based on

demonstrated expertise

• Find people not active on

the job boards

• Connect with candidates

on their own terms

Meaningful Communication

• Convey the meaning of a

career at your company

• Sell your company and your

position

• Respond to questions and

start a discussion

Building Your Brand

• Amplify your messages and

participate in the discussion

• Be found in search engines

• Generate word of mouth

and employee referrals

Page 19: Social Media Plus Presentation

What It Is Not Good At

All Your Sourcing

• This will not replace all

traditional methods

• Use it first to network and

tap your pipeline

• Dive in deep when job

boards are ineffective

Just Pushing Jobs

• This is not just another

medium

• Requires a different

approach

• Spamming techniques will

damage your brand

Just Making Friends

• Network with no content

will fade quickly

• Not everyone will want to

friend or be a follower

• Authenticity and

transparency are critical

Page 20: Social Media Plus Presentation

Social Media Universe

Source: fredcavazza.net

Page 21: Social Media Plus Presentation

Developing a Strategy

P O S TPeople Objectives Strategy Technology

Who is the audience?

What are they doing?

What are you looking to achieve?

listen / talk / support / energize

How will you achieve these objectives?

Choose the appropriate

technologies

Source: Forrester Research

Page 22: Social Media Plus Presentation

Getting Started

Your Career Website

Page 23: Social Media Plus Presentation

LinkedIn

• Build your connections!

• Company customization options are limited

• Make your profile strong

• Frequent status updates (connect to Twitter)

• Share company presentations (Slideshare plug-in)

• Start a Group for your company careers

• Review and participate in Answers

Page 24: Social Media Plus Presentation

Looking Beyond LinkedIn

Page 25: Social Media Plus Presentation

Facebook

• Start a Careers page for your company

• Customize tabs for your employment branding

• Share/discuss career events, news, etc

• Respond to questions

• Be careful about personal friend invites

• Watch your community page

Page 26: Social Media Plus Presentation

Targeted Ads

• Target specific groups of people– schools– interests– companies

• Pay only by the click

• Leverage the personal advantage of the network Sample FB recruitment ad

featuring the hiring manager

Source: Techcrunch

Page 27: Social Media Plus Presentation

Zuckerman’s Law

“Next year, Facebook users will share twice as much

information as they share this year, and next year,

they will be sharing twice as much as they did the

year before.”

Once a network is in place with active and engaged users, participants are

motivated to share information more regularly, which in turn solicits more

engagements from friends, creating a vicious circle of user interactions

Source: NY Times

Page 28: Social Media Plus Presentation

Twitter

• Start a company careers account

• Customize your background with messages/URLs

• Many tools help manage multiple users

• Follow the influential and interesting

• Discuss, don’t just post openings

• Link to your other communities (track with bit.ly)

Page 29: Social Media Plus Presentation

YouTube

• Start a careers channel

• If you have videos, unlock them from your site!

• Flip camera or put slides to a podcasts

• Interview with hiring managers about a opening

• Much more interesting than a job description

• Personalize your company, thought leaders

• Brief “why work here” videos

Page 30: Social Media Plus Presentation

Google Reader

• Your monitoring command center (free)

• Collect RSS feeds for real-time updates

• Mentions of your company in:– Google blog– Twitter (industry events)

– YouTube– Employer Review Sites (Glassdoor)

• Monitor industry blogs, competitors, employees,

Page 31: Social Media Plus Presentation

Measurement

CandidatesResumes, ATS profiles, screens,

interviews

EngagementConversations, interactions,

forwards, sentiment, referrals

ReachViews, visits, followers, fans, posts

Page 32: Social Media Plus Presentation

What’s Next

Niche Communities Mobile

A better platform for socializingHighly relevant content within specific

industries, functions and skills

Page 33: Social Media Plus Presentation

A Little About JCSI

JCSI is a recruiting services firm

specializing in passive candidate

research and social media strategies

to help companies hire the best

candidates faster at a lower cost.

12 years of experience with emerging companies and Fortune 1000

Leading edge of using new tools to improve the recruitment process

Page 34: Social Media Plus Presentation

Leave Your Card

This Presentation

Social Staffing eBook

Recruitment Survey eBook

Nielsen Social Media Report

JCSI Case Studies

I’ll email you the following…

[email protected] www.twitter.com/bcavoli

Page 35: Social Media Plus Presentation

Thank You

Brian Cavoli

[email protected]

774-760-0250

www.twitter.com/bcavoli

www.linkedin.com/briancavoli