social media marketing tips for your restaurant or pub
TRANSCRIPT
Social Media Marketing Tips For Your Restaurant or Pub
By Matthew Watts www.therestaurantguy.co.uk
Here are a few more of my favourite social media marketing ideas for your restaurant or pub.
• Post a joke relating to your venue or local area – there are many chef, Irish, Welsh, cooking and drinking jokes out there; search in Google you will be amazed at what you can find – guaranteed to get your fans liking your posts!
• Link your Facebook from LinkedIn. You can list up to 3 websites on your LinkedIn profile – ensure that one of them leads to your welcome page in Facebook; drive potential customers from your LinkedIn account to Facebook. These fans will become very valuable to you. Have a look at my LinkedIn for an example: uk.linkedin.com/in/matthewjwatts/
• Why not devise a specific business card to drive people to your Facebook business page– you could have your Facebook address on one side and then a QR code on the other. So much easier for people to connect to you rather than a typical business card which ends up in a file or waste paper bin!
• Use the events tab to create events for everything that is happening in at your restaurant or pub. Customers can interact with it, post on the event wall, invite their friends. They are a very underused feature that can bring some great rewards when done well.
• You can share the same post several times over a day or two. The person
that saw your post at lunchtime is unlikely to see it when you post it after dinner. The more people that see your content the better response it will receive. Tools like Facebook insights demonstrate this beautifully.
• Get customers to upload their pictures to your Facebook page and
comment on them – for example if you are a restaurant or pub get them to upload pictures of your food – or a fun evening they have had.
• Have a camera ready in the office or kitchen. Post pictures of staff having fun at doing the prep, polishing cutlery, setting tables, – make your Facebook page real!
• Use hash tags. Both Twitter and Facebook now support the use of hash tags in posts. They make your posts easy to find for those who know what they are looking for and those that don’t. #StartToday
• Ask questions of your fans. They like your restaurant or pub and want to
feel a part of it so ask them for feedback on events you have held, or what dishes they would like to see on the menu in the future. Include your customers in your venue online and they will be there offline – spending money!
• Make sure that your online activities are supported offline. Have your
social media links on your receipts, some stickers on the windows, at the bottom of your specials board. Keep everything connected.
• Your audience on Twitter is different to your audience on Facebook and so
on. Be sure to tailor your message content for the people that will be reading it!
• Link back to your website. That is the most valuable online asset of your
restaurant or pub isn’t it? Be sure to direct your fans to it, show them the menus, your wine list, etc.
• Reuse your posts. What you said last month can still have relevance to the
followers that you have gained since you last posted it, and for the followers next month, and in six month.
It doesn’t take much to come up with any number of ideas that will suit your restaurants’ or pubs’ image. Sit down with your staff after service one evening and brainstorm for half an hour, you will be surprised at the great ideas that you emerge.
And remember, I am always here when you decide to take your restaurant or pub to the next level.