social media in hr
DESCRIPTION
Social media integration for HR employee brandingTRANSCRIPT
Social Media in HR
Ayse [email protected]
Agenda
Social Media Tools Mostly Used in HR Global Examples Suggestions for Your Company Other Technologies Supporting Social Media
2
‘Social Recruiting Survey’- 2011
3
Source: http://web.jobvite.com/rs/jobvite/images/Jobvite-SRP-2011.pdf
Which social media tools does your company support for recruitment purposes?
Action Plan: To announce job postings via corporate LinkedIn account
LinkedIn-Corporate Examples/Microsoft
Job Postings
More than 100M users
One job posting shared 11 times on average
LinkedIn- Corporate Examples/Nestle
Action Plan: To enhance LinkedIn account with interactive content such as videos related to employee interviews
6
Facebook- Corporate Examples/Ernst & Young
Kaynak:
To include on Corporate HR account:• Video • Discussion Forums• Fans• Survey• Photos• Intern Experiences• Twitter• Corp. Culture Booklet
7
Facebook- Corporate Examples/Microsoft
Action Plan: To enhance corporate HR Facebook account with interactive content such as videos related to employee interviews
Twitter-Corporate Examples/HSBC
Action Plan: To open a seperate corporate HR account on Twitter for job postings
9
Action Plan: To embed the corporate links to social media accounts on HR Portal
HR Portal- Corporate Examples/Microsoft
10
Other Technologies
Action Plan:To show existence on other technologies suc as Second Life, Youtube..etc. for employee brandıng
11
Second Life
Kaynak: http://media-cms.bnpparibas.com/file/94/4/sustainable_development_dynamics-05.8944.pdf
Action Plan:To launch a recruiting campaign in virtual worlds
12
QR (Quick Response) Code
Action Plan: To add the QR code to the related employment sites; QR codes can be produced for free through the following sites:
https://bitly.com/
http://www.qrhacker.com/ :
http://www.customqrcodes.com/
13
Action Plan: • Brainstorming for recruitment
campaigns, contests, games etc• Regular content and video production• Review of 3rd party content, re-psoting
them• Personal content production of social
media team
Blog
14
YouTube
Action Plan: To include opinions of newcomers or interviewes with managers in videos
15
Mobile Technologies
Source: http://hrmobileapps.com/
Action Plan: To integrate HR applications into mobile devices in the long term
16
Mobile Technologies
Source: http://hrmobileapps.com/
Test App- Test Gate for newly trained staffers. Simple, user-friendly questions about a new product, service or procedure
Reference App- Immediate access to training manuals and videos
17
Mobile Technologies
Source: http://hrmobileapps.com/
Onboarding App- The entire company manual including all of the company procedures and guidelines while literally walking them through the building. Additional features such as structural maps (highlighting department locations and emergency exits in the building), staff directories, interactive calendars and a new hire blog also included
18
Mobile Technologies
Source: http://hrmobileapps.com/
Interview App- Operating in real-time, allowing individuals to make notes and checking each candidate against pre-determined markers during the interview. A recording of the interview can also be taken and shared with other decision makers immediately afterward.
19
Mobile Technologies
Source: http://hrmobileapps.com/
Security App- Tracking software and additional security measures to protect data sent between mobile devices no matter where they are used.
20
Mobile Technologies
Source: http://hrmobileapps.com/
Sales App- Access the company database directly from their mobile device so that sales can be updated and tracked in real time
21
Mobile Technologies
Source: http://hrmobileapps.com/
Benefits- Mobile alerts for employee enrollment, 401K plans linked to real-time stock alerts, mutual funds and tax updates, and changes in benefit carriers and procedures
22
Mobile Technologies
Source: http://hrmobileapps.com/
Recruiting- Pre-hire screenings and applicant tracking to optimize each stage of the recruitment process. Tools to respond immediately to job inquiries, quickly identify top talent and stay in touch with candidates 24/7 also included.Calendar of recruiting events, videos, job alerts and openings sent directly to a job hunter's mobile device
23
Mobile Technologies
Source: http://hrmobileapps.com/
Engagement App- Tracking and recording employee as a real- time, virtual comment card
24
Mobile Technologies
Source: http://hrmobileapps.com/
Interview App- Interview record with one’s creative responses as if it were one’s prospective new employer. A library of common interview questions to build one’s own audio interview also included.
25
Social Media University and Community(SMaC U)
Course Levels:101: Principles201: Dell’s Strategy301: Brand Principles401: Platform Specific
So far, 6,000 employees have been trained and received a certificate.
Source: Dell Social Media and Community University.
8 hours in-classroom training for certification
Provided by 2 trainers
• Translated by 15 super users into various languages
Ongoing informal learning via Chatter (“on the job”).
Dell Training Components
26
Sample Certificate
Based on specific corporate social media strategy and the role of social media
Ongoing training rather than ome time classroom training
Customized according to the corporate culture
Focused on increasing opportunities and minimizing risks on social media
Sample Social Media Training Program
28
Thank You
29