snap 2010 student user guide - emc...

Introduction

Welcome to SNAP! With SNAP, you will get the chance to both demonstrate and enhance the computerskills you are learning in your course. You will use SNAP to take exams, complete assessments, andview tutorials assigned by your instructor as part of your coursework. You also can use SNAP to getcourse information, to communicate with your instructor, and to see the results of the work you do.

Paradigm PublishingParadigm offers the latest technological advancements for coursework settings. With the success of pro-grams such as SNAP, Paradigm is recognized as a leader in textbook publishing.

System Requirements

What You Need on Your Computer to Run SNAP 2013

The following are the minimum system requirements for using SNAP 2013 on your computer:

l Operating System: Windows 7 or Windows 8l Broadband Internet Connection: Minimum 128kbps connection to the Internetl Web Browser: Internet Explorer 7 or higher (32-bit version only), Firefox 3.6 or higher, Chrome 11 orhigher

l Any popup blocking software disabled for http://snap2013.emcp.coml JavaScript enabledl Cookies enabledl Security: Firewall(s) configured to allow data transfer to and from http://snap2013.emcp.coml Screen Resolution: 1280 x 800 with 16 bit colorl Tutorials: Adobe Flash Player Version 11 or higherl Skill Exams, Grade-Its and Performance Evaluations:

l Microsoft Office 2013 with Word, Excel, PowerPoint, and Access (not Office Web Apps)l .NET framework 3.5.1l SNAP Exam Player (installed by Check Configuration utility)

Microsoft Office 2013

The SNAP Skill Exams, Grade-Its and Performance Evaluations require Microsoft Office 2013 with Word,Excel, PowerPoint and Access applications to be installed on your computer. This product is availablefor college students to purchase online at a significant discount. To purchase Microsoft Office 365University online click here.

NOTE: Office Web Apps, the Microsoft Office 2013 browser-based application is not supported by SNAP.It lacks most of the features found in the desktop version of Office and will not work with SNAP skillexams and assessments.

http://snap2013.emcp.com/http://snap2013.emcp.com/http://office.microsoft.com/en-us/microsoft-office-university-suite-online-subscription-FX102918415.aspx?WT%2Eintid1=ODC_ENUS_FX102759646_XT103926407

Microsoft .NET 3.5.1

The Microsoft .Net 4Framework is a utility required by the SNAP product for skill exams. Most computerswill already have this installed. If your computer does not, running the SNAP Check Configuration utilityshould install it. Click http://www.emcp.com/net to view the version(s) of .Net installed on your computer.Or you can download and install it yourself for free by clicking here.

Disclaimers: While every effort will bemade to support future browser platforms and computer operating systems, Paradigm Pub-lishing cannot guarantee future compatibility.

Check Configuration Utility1. Go to the SNAP portal website http://snap2013.emcp.com/.2. Click the Check Configuration button on the SNAP login page to install the SNAP Player

(required for Skill Exams, Grade-Its and Performance Evaluations).

The configuration wizard will:

l Check for Microsoft .NET Framework 3.5.1 and install if not found.l Install the SnapPlayer.

3. Click the Run button when the File Download box appears.

http://www.emcp.com/nethttp://www.microsoft.com/en-us/download/details.aspx?id=22http://snap2013.emcp.com/

4. Click the Run button when the security warning is displayed.

6. Click the Next button when the Install Wizard is displayed.

7. Click the Next button on the next screen.

Note: You will now be prompted for Administrative privileges to install the SNAP Player. If you do

not have Administrative privileges, please contact your computer or lab administrator.

8. When the Install Wizard is finished, click the Finish button to exit the configuration wizard.

Enroll in SNAPTo register your Student Account in SNAP:

1. Go to the SNAP 2013 portal: http://snap2013.emcp.com/2. Click the Student Registration button.

3. On the next screen, click on the Register for SNAP icon.

4. On the next screen,l Enter a username and a password.l Enter your email address

Note: Your college may require you to use your college email address.

l Your name and contact information.

http://snap2013.emcp.com/

l Your time zone.l The enrollment key, which is provided by your instructor.l The activation key, which is provided with your textbook purchase.

5. Click the Create my new account button.

6. On the next screen, check that the course information is correct.7. Click the Confirm Account button.

8. A confirmation message is displayed.9. Click the Continue button.

10. You will be redirected to the log in page.11. An email will be sent to the email address specified during the set up process with your new log in

information.

Setting up a Trial Account

Creating a trial account allows you to sign up for your course without a SNAP 2013 activation code.

To set up a trial Student Account in SNAP:

1. Go to the SNAP 2013 portal: http://snap2013.emcp.com/2. Click the Student Registration button.

3. On the next screen, click on the Register for SNAP icon.

4. On the next screen,l Enter a username and a password.l Enter your email address

Note: Your college may require you to use your college email address.

l Your name and contact information.l Your time zone.l The enrollment key, which is provided by your instructor.l Select the Trial Activation checkbox:


5. Click the Create my new account button.

6. On the next screen, check that the course information is correct.7. Click the Confirm Account button.

8. A confirmation message is displayed.9. Click the Continue button.

10. You will be redirected to the log in page.11. An email will be sent to the email address specified during the set up process with your new log in

information.12. Each time you login, you will see a page that displays the status of your trial account:

From the 1st to the 17th day of the trial period, you can:

l Click Continue Trial to open the assignments page.l Enter an activation code and click Submit.l If the activation code you enter is valid, the trial will be converted to a full SNAP 2013 account.l From the 18th day of the trial, you will no longer have access to the course materials; however, youwill still have the option of entering an activation code to resume access.

Login to SNAPTo login to SNAP:

1. Go to the SNAP portal website: http://snap2013.emcp.com/2. Enter your login name.3. Enter your password.4. Click the Go button.

SNAP Help InformationSNAP provides you with a variety of sources to get help and information.

l Click Help in the upper right corner of the page to display the SNAP Help screen.

l Click the question mark icon to display Help information about a particular section or functionon the page.


l Click the Student User’s Guide link at the bottom of the page to display a comprehensive Stu-dent User's Guide.

l Click the FAQ link at the bottom of the page to display a list of Frequently Asked Questions withanswers.

Snap AccountOn the Account section of the SNAP portal; students can view and edit profile information, change theaccount password, and view and edit recent forum posts and blog entries. An intuitive interface enablesquick and easy editing of contact information and a way to change the assigned password.

View ProfileTo view the current Profile settings, click the Account link in the upper right corner of the page, next toHelp and Logout.

The Profile screen is displayed.

The information displayed includes:

l Contact information and email address.l Course enrollment.l Textbook(s) that is used for each course.l Most recent access date and time to the SNAP webpage.l Course membership.

Edit ProfileTo edit profile information:

1. Click the Account link in the upper right corner of the page.

2. Click the Edit Profile tab.

3. Edit the profile information.

Note: For security reasons, First name, Last name and Email address are not editable fields. Toupdate these fields, or to correct a typo, please email Technical Support at [email protected].

4. Click the Update profile button.

Change Your Password

View Demo: How to Change My Password

To change your SNAP account password:


2. Click the Change password button.

3. On the next screen, enter the current password.4. Enter the new password.

mailto:[email protected]?subject=SNAP 2013 - Profile Updatehttp://www.emcp.com/previews/Snap/Help/JHVideos/Student_Change_Password/

5. Enter the new password again.

6. Click the Save changes button.

Blog Entries

View Blog EntriesTo view Blog entries,


2. Click the Blog tab.

3. A page with existing Blog entries is displayed.

Add Blog EntryTo add a Blog entry,



3. Click the Add an entry link.

4. Enter a Blog title.5. Enter Blog text.

l Optional: To add an attachment to the blog entry, click the Browse… button, locate the file to beuploaded, and click the Open button.

l Optional: Add official tags and user defined tags. A tag is a relevant keyword or term associatedwith a Blog entry that describes the entry and enables keyword-based classification of the inform-ation for the purpose of search retrieval.

l User defined tags are personal tags that any user may add to describe content.l Official Tags are tags that are added by an administrator and available for any site user.

6. Click the Save Changes button.

Edit a Blog EntryTo edit a Blog entry,



3. Click the Edit link associated an entry.l The Edit and Delete links can be found in the lower right corner of a Blog entry.

4. Edit the Blog entry.5. Click the Save Changes button.

Delete a Blog EntryTo delete a Blog entry,



3. Click the Delete link associated an entry.l The Edit and Delete links can be found in the lower right corner of a Blog entry.

4. Click the Yes button to confirm the deletion.

SNAP NavigationOnce you are logged in, you'll be brought to your SNAP home page, which should look like the belowimage:

The page can be broken down into 5 sections.

A. At the very top of the SNAP portal are three links: Help, Logout, and Account.

l Help: The Help page contains help manuals and videos for the SNAP website.l Logout: Clicking the Logout link will log a user out of the SNAP website.l Account: The Account section includes features that enable students to view and edit con-tact information, view recent forum posts and blog entries.

Note: Some profile information cannot be edited by students. To edit this information pleasecontact [email protected].

B. Below your name, there are two tabs at the top right corner of each page, Home and Grades.

C. The left pane, which is referred to as the Course Navigation Pane, displays courses you areenrolled in.

D. The center of the page is where course content is displayed. This content is dependent on whichtab you are viewing (see bullet point B).

E. At the bottom of the page, you see links to the Student User's Guideand a link to FAQs & UserGuide PDFs.

Home TabThe Home page displays scheduled assignments and added resources for a course.

Activities appear on the Assignments page in three different font colors based on attempts remaining.

l Titles in blue have not been attempted.l Titles in green have been attempted and have at least one attempt available.l Titles in black have been attempted and have no remaining attempts.

Note: If you are taking more than one course, the course navigation pane will contain a course header foreach course. Clicking a course header will display content specific to that course. In the image below, thecourse "Office Applications" has been selected, and links related to that course are being displayed.

When located on the Home tab for a course, the course navigation pane on the left side of the page dis-plays the following links:

mailto:[email protected]?subject=SNAP 2013 - Profile Changes Needed

l All Tutorials: Displays all of the available tutorials that are avail-able for the course.

l Always Available: Displays activities that have been scheduledto always be available to students.

l Current Activities: Displays the activities that are currentlyscheduled and available to students.

l Future Activities: Displays activities that have been scheduledfor a future date and time.

l Past Activities: Displays activities that were scheduled for pre-vious weeks.

Grades TabThe Grades section displays grades for a course.

Note: If you are taking more than one course, the course navigation pane will contain a course header foreach course. Clicking a course header, then clicking the Grades tab will display grades specific to thatcourse.

You can view grades totaled byWork to Date or by Finale Grade.Work to Date takes into accountassessments that have been completed to date.

Finale Grade will display your grade taking into account all assessments for the course:

To view more details, click on a grade category link.

The Grades view forGrade-Its is displayed:

TutorialsThe above video includes information about launching and completing Tutorials.

Tutorials are interactive on-screen lessons linked to corresponding chapters of specific textbooks. Tutori-als are comprised of audio-enhanced, hands-on demonstrations, and review exercises that enable stu-dents to apply the skills demonstrated in the tutorial.

Complete a TutorialIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To complete a tutorial,

1. Click the Current Activities link in the course navigation pane.

2. The Current Activities page is displayed.l If no tutorial is available on the Current Activities page, your instructor has not yet assigned atutorial for you to complete.

l The date and time next to an assigned tutorial title is the time that tutorial will be available.

3. Click on a Tutorial.4. On the Launch Tutorial screen, information about the selected tutorial is displayed:

l The textbook associated with the tutorial.l The level and section associated with the tutorial.l The full title of the tutorial.

5. Select the Launch this Tutorial with Audio checkbox to include audio with the tutorial.6. Tutorials with audio are much larger than tutorials without audio. If you have a limited connection to

the Internet, the non-audio version will take less time to load.7. Click the Launch Tutorial button. The tutorial window is displayed.

7. Follow the directions to work through the tutorial.

l At the end of the tutorial is a skill review. You have three attempts to complete each step in thereview. Use the Steps button to solve the review. If your instructor has assigned this as a gradedtutorial, you will receive credit when the review is completed correctly.

Tutorial Navigation

l Click the Next button to move to the next screen of the tutorial.l Click the Previous button to move to a previous screen of the tutorial.l Click the Restart button to restart the tutorial.l Click the Audio button to turn the audio on or off.l Note: You must have selected the Launch this Tutorial with Audio for this option towork.

8. Click the Exit button to close the tutorial.

Skill ExamsSkill Exams are comprised of interactive questions in which students perform a task using a MicrosoftOffice 2013 application. Skill Exams test comprehension and skills using the actual application studentsare learning.

Complete a Skill ExamIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To complete a Skill Exam,


l If no Skill Exam is available on the page, your instructor has not yet assigned a Skill Exam foryou to complete.

l The date and time next to an assigned exam title is the time that tutorial will be available.

2. Click on a Skill Exam link.3. On the next screen, information about the exam is displayed:

l A brief introduction.l When the exam will be available.

l If required, enter an assigned proctor code, and click the OK button.

Note: You must get the proctor code from your Instructor. Technical Support cannot look this pass-word up for students.

4. Click the Attempt exam now button.5. Click the OK button to continue.

6. On the next screen, more information about the exam is displayed:l The textbook associated with the exam.l The full title of the exam.l A brief introduction.l Information about time limit for the exam.l The maximum points available for the exam.l The number of attempts allowed for each skill item.

7. Click on the Launch Exam button.

8. Click on the Open button.

Note: If an instance of the Microsoft Office application used in the exam is already open, a message boxwill appear to ask you to close the application before the exam can begin.

9. The Microsoft Office application used in the Skill Exam opens and displays in the top portion of thewindow.l Information about the exam, such as the directions for each section in the exam, navigation but-tons, and status information is displayed further down on the page, below the application window.

10. Follow the directions displayed in blue text in the lower portion of the window.11. Use the directions to perform the actions in the application window.

Exam Information

l If more than one attempt is allowed for each skill item, a status box displays numberof attempts completed and number of attempts allowed for each skill item.

l A time elapsed window is displayed to inform you of how much time has passedsince you started the exam.

If a time limit is used:

l The time elapsed window will be displayed with a countdown.l When the timer has run out, the exam is submitted automatically.l Note: If a student spends more than 60 seconds over the allotted time then theexam is automatically graded zero.

Exam Navigation

l Click the Reset button to reset the application window.

l The application window will revert to how it appeared when the exam ques-tion, or step, started.

l Click the View All... button to view a summary of the sections of the exam.

l Each entry corresponds to a step, or a question, of the exam.l Double-click one of the exam sections in the summary window to navigate tothat step.

l Select the Auto Reset checkbox to reset the application window when the ClickAnswer button is clicked.

l If this option is not selected, you can click the Reset button to reset the applic-ation window.

l You can change this setting at any time.l Click the Check Answer button to see if the step, or question, has beenanswered correctly. If the answer is correct, the Check Answer button will dis-

play the text Correct, and the exam will progress to the next section step.

l If more than one attempt is allowed for each skill item, and the answer is incor-rect, the Check Answer button will display the text Incorrect, and the exam willprogress to the next section step.

l If more than one attempt is allowed for each skill item, and the answer is incor-rect, the Check Answer button will display the text Incorrect, and the attemptstatus window will add an attempt to the counter.

l Click the Next button to move to the next question.

l Click the Previous button to move to a previous incomplete step.

l Note:Once a question has been answered correctly, it is no longer possible tonavigate back to that question.

l Click the Exit button to exit the exam.

l A dialog box is displayed that asks if you are ready to exit the exam.

l Click the Yes button to submit your answers or click the No button to continuethe exam.

12. When all of the questions have been answered, an Exam Complete message will display and theexam window will close.

13. The exam information page is displayed.l Based on the settings your instructor has selected, the exam information page will display thegrade on the page tab and for each attempt: the attempt number, the date and time the attemptwas completed, and some feedback about how well you did on the exam.

l If more than one attempt is allowed for the exam, the page will display a Re-attempt exam button.

l If the exam was closed before each question had been answered, the page will display aContinue the last attempt button.

View Exam AttemptsNote: The timing and amount of information about exam attempts will depend on the settings yourinstructor specify when scheduling the exam.

If you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To view information about a Skill Exam attempt,


2. Click on a Skill Exam link.

3. On the next screen, click an attempt number in the Attempt column.

l The summary page displays information including the date and time of when the attempt startedand completed, the time taken to complete the exam, the raw score, and the grade.

l The summary page also displays the questions, and depending on the settings your instructorincluded when scheduling the exam, additional information. Based on your instructor’s selections,you may be able to review the exam while it is still available or after the exam has been closed.You may be able to review responses, your score, your answers, and feedback.

4. Click the Continue button to close the summary screen.

Note: If your Instructor has allowed you to view the solutions, you can click the (Show Details) link to seestep by step directions.

View Grade for a Skill ExamBased on the settings your instructor used when scheduling the exam, the grade might be set to be apractice exam meaning that the score is not included in your final grade. If more than one attempt isallowed, your instructor might specify that the highest grade, the average grade of all attempts, or the firstor last attempt is used to calculate your total grade.

See the Grades page for information about how to view grades for a course.

Concept ExamsConcept Exams are comprised of true/false, multiple-choice, or other kinds of questions that test yourknowledge of computer concepts and the specific program you are learning. Some questions are gradedautomatically and some questions need to be graded manually by your instructor. Question types youmay encounter include multiple choice, short answer, numerical, true-false, matching, embeddedanswers, and essay questions.

Complete a Concept ExamIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.


l If no Concept Exam is available on the page, your instructor has not yet assigned a ConceptExam for you to complete.

l The date and time next to a Concept Exam title is the time that exam will be available.2. Click on a Concept Exam.

3. On the next screen, information about the exam is displayed:l A brief introduction.l When the exam will be available.

4. Click the Attempt exam now button.

l The exam window is displayed.l Score: 1 is the point value for this item.

5. Answer the questions.6. When you have finished answering the questions, click the Submit all and finish button.

l A dialog box is displayed that asks if you if you are ready to submit your answers.7. Click the OK button to confirm or click the Cancel button to continue with the exam.

l The exam information page is displayed. The exam information page will display the grade on thepage tab and the date and time the attempt was completed.

l If more than one attempt is allowed for the exam, the page will display a Re-attempt exam button.

l If the exam was closed before each question had been answered, the page will display aContinue the last attempt button.

View Exam AttemptsTo view information about a Concept Exam attempt,

Note: The timing and amount of information about exam attempts will depend on the settings yourinstructor specify when scheduling the exam.



2. Click on a Concept Exam.

3. On the next screen, click an attempt number in the Attempt column.


l The summary page also displays the questions, and depending on the settings your instructorincluded when scheduling the exam, may display additional information. Based on yourinstructor’s selection, you may be able to review the exam while it is still available or after theexam has been closed. You might be able to review responses, your score, your answers, andfeedback.

4. Click the Continue button to close the summary screen.

View Grade for a Concept ExamBased on the settings your instructor used when scheduling the exam, the grade might be set to be apractice exam meaning that the score is not included in your final grade. If more than one attempt isallowed, your instructor might specify that the highest grade, the average grade of all attempts, or the firstor last attempt is used to calculate your total grade.


Grade-ItsThe latest additions to the SNAP 2013 content are Grade-Its. Grade-Its are activities that allow studentsto update live Microsoft Office files of Word, Access, PowerPoint, and Excel. They consist of end-of-chapter activities that assess the students’ knowledge of different parts of the chapter. They are availablefor completion online and offline.

How To Complete an Assessment - Online

Complete an Online Grade-ItIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To complete a Grade-It,


l If no Grade-Its is available on the page, your instructor has not yet assigned a Grade-It for you tocomplete.

l The date and time next to an assigned exam title is the time that tutorial will be available.2. Click on a Grade-It link.

3. Click the New Attempt button.

l Assessment is available Online only:

l If assessment is available both Online and Offline, Online is selected by default:

l If required, enter an assigned proctor code, and click the OK button.

Note: You must get the proctor code from your Instructor. Technical Support cannot look this pass-word up for students.

4. Click the Attempt exam now button.5. Click the OK button to continue.

6. On the next screen, more information about the assessmentis displayed:l The textbook associated with the assessment.l The full title of the assessment.l A brief introduction.

l Information about time limit for the assessment.l The maximum points available for the assessment..

7. Click on the Launch button.

8. Click on the Open button if the following screen appears:

Note: If an instance of the Microsoft Office application used in the exam is already open, a message boxwill appear to ask you to close the application before the exam can begin.

9. The Microsoft Office application used in the Grade-It opens and displays in the top portion of thewindow.l Information about the assessment, such as the directions for each step in of the assessment, nav-igation buttons, and status information is displayed further down on the page, below the applic-ation window.

10. Follow the directions displayed in blue text in the lower portion of the window.11. Use the directions to perform the actions in the application window.

Exam Information

l If more than one attempt is allowed for the assessment, a status box displays num-ber of attempts completed out of the number of attempts available.

l A time elapsed window is displayed to inform you of how much time has passedsince you started the assessment.

If a time limit is used:

l The time elapsed window will be displayed with a countdown.l When the timer has run out, the exam is submitted automatically.l Note: If a student spends more than 60 seconds over the allotted time then theexam is automatically graded zero.

Grade-It Navigation

l Click the Reset button to reset the assessment.

l The application window will revert to how it appeared when the examquestion, or step, started.

l Click the View All button to view a summary of the sections of the exam.

l Each entry corresponds to a step, or a question, of the exam.l Select the Next Step button move to the nest step in the assessment.

l Click the Next button to move to the next question.

l Click the Previous button to move to a previous incomplete step.

l Note:Once a question has been answered correctly, it is no longer possibleto navigate back to that question.

l Click the Check Answer to submit your attempt.

l If you have additional attempts, you will have the option to start a newone:

l Click the Exit button to exit the exam.

l A dialog box is displayed that asks if you are ready to exit the exam.

l Click the Yes button to submit your answers or click the No button to con-tinue the exam.

12. When all of the questions have been answered, an Exam Complete message will display and theexam window will close.

13. The exam information page is displayed.l Based on the settings your instructor has selected, the exam information page will display thegrade on the page tab and for each attempt, the attempt number, the date and time the attemptwas completed, and some feedback about how well you did on the exam.

l Click theNew Attempt button if you would like to make a new attempt.l If you would like make a new attempt using a previous attempt as a starting point, click theLaunch button.

l If you would like to review your submitted document, click the Download button.

View Grade-It AttemptsNote: The timing and amount of information aboutGrade-Itattempts will depend on the settings yourinstructor specifies when scheduling the assessment.


To view information about a Grade-It attempt,


2. Click on a Grade-It link.

l On the next screen, click an attempt number in the Attempt column.



Note: If your Instructor has allowed you to view the steps you took, you can click the (Show Details) linkto see screen captures of what your mouse clicked on.

View Grade for a Grade-ItBased on the settings your instructor used when scheduling the assessment, the grade might be set to bea practice exam meaning that the score is not included in your final grade. If more than one attempt isallowed, your instructor might specify that the highest grade, the average grade of all attempts, or the firstor last attempt is used to calculate your total grade.


How To Complete an Assessment - Offline

Complete an Offline Grade-ItIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To complete a Grade-It,


l If no Grade-Its is available on the page, your instructor has not yet assigned a Grade-It for you tocomplete.

l The date and time next to an assigned exam title is the time that tutorial will be available.


Note: If the assessment is available both online and offline, click the Offline button:

3. The assessment page will be displayed.

l Click the link under Download the Grade-It file to view the document you will be working with .Note: The document may be in Protected View. Clicking on Enable Exiting will allow you to workon the document.

l Click the link under Download Instructions to view the steps required to complete the Grade-It.4. Complete the assessments by making changes to the Grade-It by following the steps in the instruc-

tions file.5. Save the document to a location on your computer.6. Click the Upload Attempt button.

7. Click the Upload Button.

8. If you've already run the Check Configuration utility, click OK in the Opening grader.snapxml pop-up window.

9. The SNAP Player Offline Uploader pop-up window will open. Click the Select File button.

10. Navigate to where you saved the file on your local computer, and select it. On the SNAP Player Off-line Uploader pop-up window, click Begin Processing.

11. The bar at the bottom of the page will show your progress as the file is uploaded and scored. Afterthe file is uploaded to the SNAP server and graded, a score will be displayed on the screen.

12. At this point, it's safe to close the window, the score is stored on SNAP's servers.

View Grade-It AttemptsNote: The timing and amount of information aboutGrade-Itattempts will depend on the settings yourinstructor specifies when scheduling the assessment.


To view information about a Grade-It attempt,



l On the next screen, click an attempt number in the Attempt column.



Note: If your Instructor has allowed you to view the steps you took, you can click the (Show Details) linkto see screen captures of what your mouse clicked on.

View Grade for a Grade-ItBased on the settings your instructor used when scheduling the assessment, the grade might be set to bea practice exam meaning that the score is not included in your final grade. If more than one attempt isallowed, your instructor might specify that the highest grade, the average grade of all attempts, or the firstor last attempt is used to calculate your total grade.


Performance EvaluationsPerformance Evaluations (PEs) are activities that allow students to update live Microsoft Office files ofWord, Access, PowerPoint, and Excel. These assess the students’ knowledge of the entire chapter.These exercises are not referenced in the textbook and completed online only.

Taking a Performance EvaluationTo take a performance evaluation,


1. Click on a Performance Evaluation link on the course content page.

2. Click the Launch Attempt button.3. Click the Launch button.

l A MS Office file opens.4. Complete each step described at the bottom of the screen.

l Use the Next Step button to move from step-to-step within the same file.

l The MS Office File can be reset to its original state without penalty.

5. When all the necessary changes have been made, click the Check Answer button.l All of the steps must be viewed before clicking on the “Check Answer” button.

See the Skill Exam page for more detailed information on how the SnapPlayer works.

Upload AssignmentsTypical Upload Assignments include essays, projects, and reports that you might be asked to prepareand to upload to the SNAP website.

Complete an AssignmentIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To view information about an Assignment,


l The date and time next to an assignment title is the time that assignment will be available.2. Click on an Assignment link.

3. On the next screen, read the information about the assignment.

4. Complete the assignment.5. Upload the file of your work on the Assignment page.

Upload a FileIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course.

To upload a file,


2. Click on an Assignment link.

3. On the next screen, click the Choose File button.

4. Locate the file on your computer and click the Open button.5. Click the Upload this file button.6. If the assessments requires that more than one file is to be submitted, repeat steps 3 to 5.

View Grade for an AssignmentBased on the settings your instructor used when scheduling the assignment, the grade may be set to bea practice attempt meaning that the score is not included in your final grade. If more than one attempt isallowed, your instructor may specify that the highest grade, the average grade of all attempts, or the firstor last attempt is used to calculate your total grade.


ForumsThis page provides information about Forums and Discussion Topics.

View a ForumIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course. Your instructor will add a forum to yourcourse if he or she chooses to use this functionality.

To view a Forum,


2. Click on a Forum title.

The Forum page is displayed.

View a Discussion TopicTo view a Discussion Topic,




3. Click on a Discussion Topic title link.

The Discussion Topic thread is displayed.

Modify Discussion Topic View

To modify how discussion topic replies appear, select an option in the Display replies... drop-down list.

Add a Discussion TopicIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course. Your instructor will add a forum to yourcourse if he or she chooses to use this functionality.

To add a Discussion Topic,




3. Click the Add a new discussion topic button.

4. Specify a post title in the Subject textbox.

5. Enter the post text in the web-based editor.

6. Specify whether or not to send email copies of post made to the discussion topic.

Optional: To include a file attachment, click the Browse... button and navigate to a file on your computer.

7. Click the Post to forum button.

Edit a Forum PostIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course. Your instructor will add a forum to yourcourse if he or she chooses to use this functionality.

To edit a post,






4. Click the Edit link.


6. Enter the post in the web-based text editor.




Reply to a Forum PostIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course. Your instructor will add a forum to yourcourse if he or she chooses to use this functionality.

To reply to a post,






4. Click the Reply link.


6. Enter the post text in the web-based editor.




Delete a Forum PostIf you are enrolled in more than one course, select a course from the course navigation pane on the leftside of the page. SNAP displays the links specific to that course. Your instructor will add a forum to yourcourse if he or she chooses to use this functionality.

To delete a post,






4. Click the Delete link.

5. Click the Yes button.

Computer Concepts ContentSNAP 2013 includes Computer Concepts content to compliment our Office 2013 texts. This section willgo over unique activities in SNAP that come with these texts.

Our Digital World: Introduction to Computing combines online activities and textbook resources to createan innovative hybrid learning product that appeals to today’s students.

Computers: Understanding Technology, Fourth Edition provides engaging instruction on foundation ITtopics plus individual and corporate ethics, cutting-edge technologies, and future IT trends.

CORE Activities versus Optional ActivitiesIn the Grades section of the SNAP website, a distinction is made between CORE activities and optionalactivities. CORE activities are labeled as such in the Activity navigation pane and in the activity page

header. CORE activities are those that are related to the core competencies of the textbook and thus aregiven more emphasis.

Should you have any questions regarding what is graded and what is not in your course, please consultyour Instructor.

Take a SurveyThis page provides information about how to complete a Survey and how to view the results of aSurvey.

Complete a SurveyTo complete a Survey:

1. Select a course name header from the Course navigation pane.

Optional: Filter the Activity navigation pane by selecting a chapter from the Course navigation pane.

2. Select a Survey from the Activity navigation pane.

3. Fill out the Survey.

4. Click the Click to Continue button.

5. A Survey completion note will be displayed.

6. Click the Continue button.

7. The results of the Survey will be displayed on the Survey page.

Note: If you would like to re-take a survey, contact your instructor and ask him or her to delete your sur-vey submission. To make it easier for your instructor to delete the correct survey submission, provide thefollowing information with your request: your name, your username, the course name, and the surveytitle.

View Survey ResultsTo view the results of a completed Survey:



2. Select a Survey from the Activity navigation pane.

When a Survey has been completed, the results will become visible on the Survey page.

Ethics and Technology BlogThis page describes how to post a response to an Ethics and Technology blog.

Post a ResponseNote: Students cannot edit an entry once it has been submitted. Contact your instructor if you have ques-tions about an entry you have made.

To post a new Blog entry:



2. Select an Ethics and Technology Blog topic from the Activity navigation pane.

3. Click the Post a response button near the bottom of the page.

The Blog entry form will become visible:

4. Enter a Post Title.

5. Type your response in the Post Entry box.

6. Click the Add Entry button.

Each new Blog entry will be added to the bottom of the page.

Note: Students cannot edit an entry once it has been submitted. Contact your instructor if you have ques-tions about an entry you have made.

Take the Next StepThe pages in this section describe the Take the Next Step activities, which are designed to help rein-force your understanding of the topics in the textbook.

Flash MovieThis page describes how to view a Flash Movie and how to complete a Flash Movie quiz.

A Flash Movie activity involves watching a movie and then answering some questions about the movie.

View a Flash MovieTo view a Flash Movie:



2. Select a Flash Movie activity from the Activity navigation pane.

To view the movie, click on the link in the description.

3. Click the Play button to view the Flash Movie.

l Click the Restart Tutorial button to rewind the Flash Movie.

l Click the Replay Scene button to rewind the current Flash slide.

l Click the Continue button to move to the next Flash slide.

Note: You can watch a Flash Movie an unlimited number of times before completing the Flash Moviequiz.

Complete a Flash Movie QuizEach Flash Movie is followed by a brief concept quiz.

To complete a Flash Movie quiz:



2. Select a Flash Movie activity from the Activity navigation pane.

3. Click the Attempt exam now tab.

4. When you have completed the quiz, click the Submit all and finish button.

A dialog box will appear to ask if you are ready to submit your answers.

5. Click OK in the popup dialog box to indicate that you are ready to submit your answers.

6. After you have submitted your answers, a quiz attempt summary will display with the following inform-ation:

l Date and time the attempt was startedl Date and time the attempt was completedl Duration of the attemptl Raw scorel Gradel Which questions were answered correctly

7. Click the Continue button to return to the activity page.

Note: You may submit multiple quiz attempts. The highest earned score will be recorded by the learningmanagement system and displayed on the Grades page and on the activity page.

After you have completed more than one quiz attempt, the activity page will change to display informationabout your previous quiz attempts, such as the number of attempts completed and the date and time eachattempt was completed.

After the first quiz attempt, the button on the activity page will change from Attempt exam now to Re-attempt exam.

Hands-onThis page describes how to view and upload a file to a Hands-on activity.

A Hands-on activity involves conducting research and then uploading a file with your research findingsto the Our Digital World Companion website.

View a Hands-on ActivityTo view a Hands-on activity:



2. Select a Hands-on activity from the Activity navigation pane.

Flash Drag and DropTo complete a Hands-on activity that requires you to drag and drop:



2. Select a Flash Drag and Drop Hands-on activity from the Activity navigation pane.

3. Click and drag the terms or images to their correct locations on the screen.

4. Click the Submit button.

Upload a FileTo upload a file for an activity:



2. Select a Hands-on activity from the Activity navigation pane.

3. Click the Browse button.

4. Select a file in the Select a file to upload dialog box and click Open.

5. Click the Upload this file button.

Once the file has been successfully uploaded to the page, a link to the file will appear.

Frequently Asked Questions

Can I replace an uploaded file?

Yes. If you would like to replace a file, you can upload another file and the newly uploaded file willreplace the other file.

Can I upload more than one file?

Yes. To upload multiple files, place your files in a folder, zip the folder, and then upload the zipped folder.

InterviewThis page describes how to view and upload a file to an Interview activity.

An Interview assignment involves conducting an interview and then uploading a Podcast or a transcriptof the interview to the Our Digital World Companion website.

View an Interview ActivityTo view an Interview activity:



2. Select an Interview activity from the Activity navigation pane.

How to Upload a FileTo upload a file for an activity:



2. Select an Interview activity from the Activity navigation pane.










PresentationsThis page describes how to view and upload a file to a Presentation activity.

A Presentation activity involves conducting research and then uploading a presentation that sum-marizes your work to the Our Digital World Companion website.

View a Presentation ActivityTo view a Presentation activity:



2. Select a Presentation activity from the Activity navigation pane.




2. Select a Presentation activity from the Activity navigation pane.










ResearchThis page describes how to view a Research activity.

A Research activity involves conducting research and either uploading a document to the Our DigitalWorld (ODW) Companion website or completing a quiz.

Complete a Research Activity QuizTo complete a Research quiz:



2. Select a Research activity from the Activity navigation pane.


4. Provide answers to the questions.



6. Click OK in the popup dialog box to submit your answers.

7. A quiz attempt summary will be displayed with the following information:

l Date and time the attempt startedl Date and time the attempt was completedl Duration of the attemptl Raw scorel Gradel Which questions were answered correctly



After you have completed more than one quiz attempt, the activity page will change to display informationabout your previous quiz attempts, such as the number of attempts completed and the date and time eachattempt was completed.





2. Select a Research activity from the Activity navigation pane.










Team PlanningThis page describes how to view and upload a file for a Team Planning activity.

A Team Planning activity involves participation in a group activity and then uploading a file of your workto the Our Digital World Companion website.

View a Team Planning ActivityTo complete a Team Planning activity for a course:



2. Select a Team Planning activity from the Activity navigation pane.




2. Select a Team Planning activity from the Activity navigation pane.










Team PresentationThis page describes how to view and upload a file for a Team Presentation activity.

A Team Presentation activity involves conducting research as a team and then uploading a present-ation to the Our Digital World (ODW) Companion website.

View a Team Presentation ActivityTo view a Team Presentation activity:



2. Select a Team Presentation activity from the Activity navigation pane.




2. Select a Team Presentation activity from the Activity navigation pane.










TutorialThis page describes how to view and upload a file for a Tutorial activity.

A Tutorial activity involves working through a tutorial, and then uploading a file of your work to the OurDigital World Companion website.

View a Tutorial activityTo view a Tutorial activity:



2. Select a Tutorial activity from the Activity navigation pane.




2. Select an Tutorial activity from the Activity navigation pane.










VideoThis page describes how to view a Video and how to complete a Video quiz.

A Video activity involves watching a video and then taking a quiz.

View a VideoTo view a Video activity:



2. Select a Video activity from the Activity navigation pane.

3. Click the link to the Video.

The video begins to play automatically.

l Click the Pause button to pause the video.

l Click the Stop button to stop the video.

l Click the Play button to resume a stopped or paused video.

l To rewind the video, drag the playhead to the left; to fast-forward the video, drag the playhead to theright.

l To change the volume, drag the volume bar with the cursor. Drag to the left to decrease the volumeand to the right to increase the volume.

Complete a Video QuizEach Video activity page contains a brief concept quiz.

To complete a Video quiz:



2. Select a Video activity from the Activity navigation pane.

6. A quiz attempt summary will display with the following information:

l Date and time the attempt startedl Date and time the attempt was completedl Duration of the attemptl Raw scorel Gradel Which answers were answered correctly

7. Click the Continue button to get back to the activity page.


After you have completed more than one quiz attempt, the activity page will change to display informationabout previous quiz attempts, such as the number of attempts completed and the date and time eachattempt was completed.


Concept CheckThe pages in this section describe the Concept Check activities, which are activities designed to helpyou test your understanding of a textbook chapter.

Multiple ChoiceThis page describes how to complete a Multiple Choice activity.

A Multiple Choice activity involves answering questions related to a textbook chapter.

Complete a Multiple Choice ActivityTo complete a Multiple Choice activity:



2. Select a Multiple Choice activity from the Activity navigation pane.

4. Provide an answer to each question.

The answers are provided by selecting a radio button for each question.





l Date and time the attempt startedl Date and time the attempt was completedl Duration of the attemptl Raw scorel Gradel Which questions were answered correctly


Note: You may submit multiple quiz attempts. The highest earned score will be recorded by the learningmanagement system and will be displayed on the Grades page and on the activity page.

When you have completed more than one quiz attempt, the activity page will change to display inform-ation about your previous quiz attempts, such as the number of attempts completed and the date and timeeach attempt was completed.


Word PuzzleThis page describes how to complete aWord Puzzle activity.

A Word Puzzle activity involves typing in a word for each description. Points are awarded for each correctword entry.

Complete a Word Puzzle ActivityTo complete aWord Puzzle activity:



2. Select aWord Puzzle from the Activity navigation pane.

3. Click the Start button.

4. Click the Start Game button.

The word puzzle will begin immediately.

To move the insert cursor, click a description from the Across or Down menu, or click one of the squaresin the horizontal or vertical rows.

5. Enter alphabetic letters until all of the words in the puzzle have been added.

To move the insert cursor, click a description from the Across or Down menu, or click one of the squaresin the horizontal or vertical rows.

To clear theWord Puzzle, click the Start Over button.

6. When you are done, click the Submit button.

7. A brief summary page will display. This summary shows the grade for theWord Puzzle attempt.

8. Click the Continue link to return to the activity page.

When your answers have been submitted, the highest earned score will appear on theWord Puzzlepage and the Grades page.

MatchingThis page describes how to complete a Matching activity.

A Matching activity involves matching terms with images or descriptions. Points are awarded for eachcorrect match.

Complete a Matching ActivityTo preview a Matching activity:



2. Select a Matching activity from the Activity navigation pane.


4. Select a word from each of the drop-down lists until a word has been selected to match each descrip-tion.





l Date and time the attempt startedl Date and time the attempt was completedl Duration of the attempt

l Raw scorel Gradel Which questions were answered correctly



After you have completed more than one quiz attempt, the activity page will change to display informationabout previous quiz attempts, such as the number of attempts completed and the date and time eachattempt was completed.


If you do not click the Submit all and finish button, you can return and complete the Matching activity ata later time.

Label ItThis page describes how to complete a Label It activity.

A Label It activity involves labeling images or descriptions. Points are awarded for each correct matchbetween label and image.

Complete a Label It ActivityTo complete a Label It activity:



2. Select a Label It activity from the Activity navigation pane.


4. Click and then drag and drop a term to a gray box until all of the terms have been placed into grayboxes.

The goal in this exercise is to label the images on the right. Points are awarded for each correct matchbetween label and image.

l To clear the boxes and to start over, click the Restart button.

l To finish without saving the attempt, click the Exit button.

5. To submit your answers, click the Submit button.

6. After you have submit your attempt, a feedback page will appear to let you know that your answershave been successfully submitted.

Click Continue to return to your course home page.

Note: You can also view the grade assigned to a completed Label It activity on the Grades page.

Arrange ItThis page describes how to complete an Arrange it activity.

An Arrange It activity involves arranging words or sentences into a particular sequence. Points are awar-ded for each correct placement in the sequence.

Complete an Arrange It ActivityTo complete an Arrange It activity:



2. Select an Arrange It activity from the Activity navigation pane.


4. Click to select a term and then drag and drop the term to a gray box until all of the terms have beenarranged in the correct order.

l To clear the boxes and to start over, click the Restart button.

l To finish without saving the attempt, click the Exit button.

5. To submit your answers, click the Submit button.

6. After you have submitted your attempt, a feedback page will appear to let you know that your answershave been successfully submitted.

Note: You can also view the grade assigned to a completed Arrange It activity on the Grades page.

ProjectsThis page describes how to upload a file for a Project activity and how to post an entry to aWiki Project.

Projects are available in two versions: individual and group. Your work is either uploaded as one ormore files or added to the Our Digital World Companion website as one or more entries to a Wiki.

Each textbook chapter contains aWiki project. AWiki is a type of software that allows users to createand edit content collaboratively. To learn more aboutWikis, see section 7.6 in the Our Digital World(ODW) textbook.

View a ProjectTo view a Project activity:



2. Select a Project from the Activity navigation pane.




2. Select a Project activity from the Activity navigation pane.




When the file has been successfully uploaded to the page, a link to the file will appear on the activitypage.

Post a Wiki EntryNote: Students cannot edit an entry once it has been submitted. Contact your instructor if you have ques-tions about an entry you have made.

To post a newWiki entry:



2. Select aWiki from the Activity navigation pane.

3. Enter a reply in theWiki editor.

4. Click the Save button.

Each newWiki entry will be added to the bottom of the page.







Can I edit a Wiki entry?

No. Students cannot edit an entry once it has been submitted. Contact your instructor if you have ques-tions about an entry you have made.

Class Conversation TopicsThis page describes how to post an entry for a Class Conversation Topics activity page.

A Class Conversation Topic activity involves reading a text and posting a response to the Our DigitalWorld Companion website.

Post a ResponseTo post a response to a Topic:



2. Select a Topic from the Activity navigation pane.

3. Click the Post a response button to display the Add an Entry form.

4. Enter a Post Title.

5. Type your post in the Post Entry field.

6. Click the Add Entry button.

Each new topic entry will be added to the bottom of the topic page.


Spotlight on the Future PodcastThis page describes how to listen to a podcast and how to upload a file to a Spotlight on the FuturePodcast activity page.

A Spotlight on the Future Podcast involves listening to a podcast (an audio file), considering a list ofquestions, and then submitting a file with answers to the activity questions to the Our Digital World(ODW) Companion website.

Listen to a PodcastTo listen to a Spotlight on the Future Podcast:



2. Select a Spotlight on the Future Podcast from the Activity navigation pane.

3. Click the Play button.

l To stop the podcast, click the Pause button.

l To rewind the podcast, drag the playhead to the left; to fast-forward the podcast, drag the playheadto the right.




2. Select a Spotlight on the Future Podcast activity from the Activity navigation pane.




When the file has been successfully uploaded to the page, a link to the file will appear.






Technical SupportOur Technical Support Team is dedicated to providing responsive and helpful support to all of our cus-tomers. To ensure that you make the most of SNAP and our Support Teams expertise, we recommendthat you call, email, chat with us or view our Technical Support page.

Contact UsOur Technical Support Department is available to our customers to answer questions pertaining to oursoftware. Customers can reach Technical Support by:

Chat

Click on LIVE HELP for 24/7 SNAP support or visit our Technical Support Website.

Phone

We are available every day from 8AM to 10PM (CST). Call 1-800-328-1452 (press 2) for Technical Sup-port.

Email

Email us at [email protected] or Ask Us a Question.

http://support.emcp.com/support/snap-2013#faqs-entries-tabhttp://support.emcp.com/snap-2013mailto:[email protected]://support.emcp.com/ask-us-a-question/

SNAP END USER LICENSE AGREEMENTParadigm Publishing, Inc. (“Paradigm”) grants the “End User” (herein defined as any person who down-loads the files associated with SNAP Training and Assessment product, hereafter referred to as the “Pro-gram”) permission to use both the files and content of the Program. By doing so the End Useracknowledges that Paradigm holds all benefits of copyright in the aforementioned Product. The End Userfurther agrees that the Product will not be copied, sold for profit, or redistributed in any manner to anythird party for any reason whatsoever without the express written consent of Paradigm. The End Useragrees that Paradigm, at its sole discretion, with or without cause, may revoke this permission at anytime. By using the a SNAP 2013 Activation Code to enter SNAP, the End User acknowledges havingread and understood the terms of the User License and hereby agrees that they will comply with theterms of the End User License.

IntroductionParadigm Publishing

System RequirementsWhat You Need on Your Computer to Run SNAP 2013The following are the minimum system requirements for using SNAP 2013 on your...Microsoft Office 2013Microsoft .NET 3.5.1

Check Configuration Utility

Enroll in SNAPSetting up a Trial AccountLogin to SNAPSNAP Help InformationSnap AccountView ProfileEdit ProfileChange Your PasswordBlog EntriesView Blog EntriesAdd Blog EntryEdit a Blog EntryDelete a Blog Entry

SNAP NavigationHome TabGrades TabTutorialsComplete a Tutorial

Skill ExamsComplete a Skill ExamView Exam AttemptsView Grade for a Skill Exam

Concept ExamsComplete a Concept ExamView Exam AttemptsView Grade for a Concept Exam

Grade-ItsHow To Complete an Assessment - OnlineComplete an Online Grade-ItView Grade-It AttemptsView Grade for a Grade-It

How To Complete an Assessment - OfflineComplete an Offline Grade-ItView Grade-It AttemptsView Grade for a Grade-It

Performance EvaluationsTaking a Performance Evaluation

Upload AssignmentsComplete an AssignmentUpload a FileView Grade for an Assignment

ForumsView a ForumView a Discussion TopicModify Discussion Topic View

Add a Discussion TopicEdit a Forum PostReply to a Forum PostDelete a Forum Post

Computer Concepts ContentCORE Activities versus Optional Activities

Take a SurveyComplete a SurveyView Survey Results

Ethics and Technology BlogPost a Response

Take the Next StepFlash MovieView a Flash MovieComplete a Flash Movie Quiz

Hands-onView a Hands-on ActivityFlash Drag and DropUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

InterviewView an Interview ActivityHow to Upload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

PresentationsView a Presentation ActivityUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

ResearchComplete a Research Activity QuizUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

Team PlanningView a Team Planning ActivityUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

Team PresentationView a Team Presentation ActivityUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

TutorialView a Tutorial activityUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

VideoView a VideoComplete a Video Quiz

Concept CheckMultiple ChoiceComplete a Multiple Choice Activity

Word PuzzleComplete a Word Puzzle Activity

MatchingComplete a Matching Activity

Label ItComplete a Label It Activity

Arrange ItComplete an Arrange It Activity

ProjectsView a ProjectUpload a FilePost a Wiki EntryFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?Can I edit a Wiki entry?

Class Conversation TopicsPost a Response

Spotlight on the Future PodcastListen to a PodcastUpload a FileFrequently Asked QuestionsCan I replace an uploaded file?Can I upload more than one file?

Technical SupportContact UsChatPhoneEmail

SNAP END USER LICENSE AGREEMENT

snap 2010 student user guide - emc...

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