silverstonecis 2011 - goes bananas
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SilverstoneCIS Offers YOU More
Opportunities through mobile
Leverage Running Campaigns,
Promotions, Events, Media Spend
and Existing Customer Relationships
Lets Go Bananas
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New Issues for Brands, Advertisers and
Marketers
and where does social and mobile
media fit into the picture
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Advertisers and Brands face a New Reality
Internal Downward pressure on budget do
more with less
Fragmented value chain with no realaccountability
Convergence of sales, marketing,advertising and communicationsdisciplines
New marketing trends and implicitreliance on technology requires a newfunction marketing technologist
Brand building is not enough action andreal sales required
Ability to measure Return on MarketingInvestment (RoMI)
Its all new and demands continuous
learning through experimentation
External Proliferation of media channels,
advertising options and interactionmechanics
Fragmentation of audiences, increasedcompetition and advertising clutter
New media consumption trends mediastacking, the iPad, mobile internet andContinuous Partial Attention Syndrome
Consumer Protection Act, Privacy andCompliance Issues
Paradigm shift in brand ownership and theconsumers voice/power through socialmedia and viral action
The Brand as a media owner
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
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Required:
A new approach and strategic
framework Think about paid v. owned v. earned
media
Break down the silos
Integrate communications strategyand media planning leverage,amplify and sustain
Think multi-channel and integratecommunications platforms andtouch points
Manage campaigns from inceptionto action and revenue realisation
Improve cost efficiency and measureRoMI
Integrated, multi-channel solutions
connected with core business Real-time
Contextual
Permissive
Personal
Pro-active
Productive
Accountable / Transparent
Integrated
Relevant
Timely
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RoMI =Audience (Reached + Engaged + Profiled) + Action (Engagements + Enquiries + Forwards) + Sales (# Trans X Value)
A new Media Framework for Brands
Paid Media Earned MediaOwned Media
Organic
Search
+
Social
PR
Word of Mouth
Traditional
Above the
Line TV
Radio
Print
Outdoor
Other
Digital Media Mobile
Online
Social
Search
Other
Below the
Line Promotion
Events
Direct
Other Earned Traffic
Mobile
Online
Apps
Apps
Other (i.e. In-store,
Statements, Etc)
Sustain
Paid
Traffic
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
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Insight +
Value
Reply
Conversation
Paid
Overlay the CRM Philosophy &
The Journey to Loyalty
Owned
Earned
Acquire
Retain
Grow
Service
Transact
Community
SeedSustainMaintain & Manage
One
Message
Bulk Communication Segmented Communication
Message
Message
Message
Triggered Communication
Relevant
Message
Brand
Community
Triggered
Response
Request /
Comment
2 3
4
Influence
e
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Enterprise
PC
Mobile
Enter openWRX, delivered by SilverstoneCIS
A Platform for developing, managing and growing integrated interactive multi-channel
brand interaction communities
Community
Owner
People
Process
InfoControl
Insight
Management Platforms
Audience
Presentation
Interaction
Communication
Transaction
Portals
Campaigns
Applications
Services
Brand Interaction Platforms
Acquire
RetainGrow
Service
Transact
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SilverstoneCIS 2011
Proposition Overview
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About SilverstoneCIS
Established in 1996, SilverstoneCIS is an
award-winning Creative Interactive Solutionsgroup with international credentials in the
development of online and mobile
communications, marketing and business
solutions.
Our core competencies range across:
Business Analysis, Productization and Go-
To-Market Strategy Development
Interactive Design and Development for
enterprise, intranet, internet and mobile
channels
Conception and Implementation of
Marketing, Advertising andCommunications Solutions
Managed Services, Outsourcing and
Hosted Platform Solutions
Monetization and Revenue
Optimization/Diversification Strategies
The SilverstoneCIS philosophy is to create
lasting partnerships with our clients throughdelivering strategic insight and innovation
based on more than a decade of experience,
research and development investment, as part
of a turnkey engagement approach.
Over the past 5 years, Silverstone has
pioneered the field of mobile communication,
media, advertising and social media and has
developed proven concepts, technology,
practices and relationships in delivering
integrated multi-channel go-to-market and
brand interaction strategies.
The essence of what we do is building
interactive communitieswell show you
the bananas!
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
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SilverstoneCIS Proposition
We deliver >> Integrated platform and
enablement services
for mobile-centric,
multi-channel andcross-platform
community interaction, business
and marketing communication
To >> Build new and formalise existing
audiences
Deliver new and enhanced
revenue streams
Reduce costs through rapid
innovation, faster product /
campaign development and
smarter comms
Simplify execution and reduce
complexity
Truly harness the mobile channel
and social media opportunity
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
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SilverstoneCIS Defined
Core Competency Digital Marketing and
Communication Strategy
Execution
Development of Core Platformson multi-tenancy SaaS model
Implementation of Brand,
Campaign or Product based
Solutions
All things interactive, tech and
new media: including web,
mobile, touch/kiosk, database,
integration, rich media, social and
digital design
Focus Mobile as a stand-alone and
connector medium
Mobile and Social Media
Management
Building and managing Brand
Interaction Communities and CRM
platforms
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
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Credentials
3 Case Study Projects
Everyone gotbananas
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Official SA Government
2010 FIFA Soccer World
CupTM Site On Mobile
Client: SA Government Communication
Information System
Brand:
SA2010
2010 MMA Global Awards:
Global Award : Mobile Cross Media
Integration
EMEA Regional Award : Mobile CrossMedia Integration
For the South African Government 2010 FIFA
Soccer World Cup Mobile Communications
Platform
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
The South African Department of Government Communications
engaged SilverstoneCIS to mobilise their content and
communication for the FIFA 2010 Soccer World CupTM.
The ground breaking initiative achieved objectives and exceeded
expectations in every respect.
Results >>>
Go Live 10 June 2010.
Short Code, SMS, USSD, Mobi, Web &
Email.
3000+ Articles of Content including
Video.
> 80 million mobile bannerimpressions.
> 780k unique visits.
>1.5 million Page Views to visitors
from 205 Countries
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Vodacom
AdMeClient: Vodacom
Brand:
AdMe
2008 DMA Assegai Awards:
Nkosi Direct Marketing Grand Prix
Gold Mobile Digital Media
Gold Technology Solutions &
Innovations
2008 Bookmark Awards:
Mobile Finalist
2009 International DMA Echo Awards:
Global 5th Place Finalist
Business and Consumer Services
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
In 2008/9 AdMe was the premium permission based mobile
marketing platform and social community built around advertising
in SA.
99% of the community engaged AdMe through their cellphone,
registered, profiled themselves and engaged with the advertising
brands thru USSD, SMS, MMS and the mobile Internet.
The platform driving AdMe won the Technology Solutions and
Innovation award for database management, profiling and
segmentation capability.
The mobile media strategy reached more than 3.5m unique South
Africans across all networks and delivered 420,000 opt-ins.
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Jack Daniels
Studio No 7Client: Brown Forman USA
Brand:
Jack Daniels USA
Agency Partner:
Slingshot LLC
Award:
The Loerie Advertising Awards
2005 : Gold Digital Interactive
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
This was the first Loerie awarded for creative
excellence in developing a Software Product
go figure.
The Studio No7 Flash music mixer is a bespoke
platform allowing consumers to mix up their
own music online, share it with friends, vote for
it and talk about it.
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SilverstoneCIS 2011
ExampleImplementations
Lots of Bananas!
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Public Sector Citizen Services
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Public Sector Hotline Service Desks
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Heritage and User Generated Research
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Entertainment Promotions and Communities
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Brand Promotion / Opt-In Marketing
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Promotional VIP Brand Communities
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Multi-Brand Leveraged Promotion
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Business Directory and Information Services
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Advertisers / Brands
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Financial / Insurance CRM & Lead Generation
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Turnkey Event Info, Booking and Interaction
2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011
Residential Comm nities and
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Residential Communities and
Neighbourhood Watch
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Youth Community and Fashion
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Give them what they want!
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Get in touchwe know where the bananas are
http://www.SilverstoneCIS.com
SMS Demo to 34747
http://za.linkedin.com/in/silverstonecis
http://twitter.com/hellomobile
0866 NU MEDIA
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