silverstonecis 2011 - goes bananas

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    SilverstoneCIS Offers YOU More

    Opportunities through mobile

    Leverage Running Campaigns,

    Promotions, Events, Media Spend

    and Existing Customer Relationships

    Lets Go Bananas

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    New Issues for Brands, Advertisers and

    Marketers

    and where does social and mobile

    media fit into the picture

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Advertisers and Brands face a New Reality

    Internal Downward pressure on budget do

    more with less

    Fragmented value chain with no realaccountability

    Convergence of sales, marketing,advertising and communicationsdisciplines

    New marketing trends and implicitreliance on technology requires a newfunction marketing technologist

    Brand building is not enough action andreal sales required

    Ability to measure Return on MarketingInvestment (RoMI)

    Its all new and demands continuous

    learning through experimentation

    External Proliferation of media channels,

    advertising options and interactionmechanics

    Fragmentation of audiences, increasedcompetition and advertising clutter

    New media consumption trends mediastacking, the iPad, mobile internet andContinuous Partial Attention Syndrome

    Consumer Protection Act, Privacy andCompliance Issues

    Paradigm shift in brand ownership and theconsumers voice/power through socialmedia and viral action

    The Brand as a media owner

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Required:

    A new approach and strategic

    framework Think about paid v. owned v. earned

    media

    Break down the silos

    Integrate communications strategyand media planning leverage,amplify and sustain

    Think multi-channel and integratecommunications platforms andtouch points

    Manage campaigns from inceptionto action and revenue realisation

    Improve cost efficiency and measureRoMI

    Integrated, multi-channel solutions

    connected with core business Real-time

    Contextual

    Permissive

    Personal

    Pro-active

    Productive

    Accountable / Transparent

    Integrated

    Relevant

    Timely

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    RoMI =Audience (Reached + Engaged + Profiled) + Action (Engagements + Enquiries + Forwards) + Sales (# Trans X Value)

    A new Media Framework for Brands

    Paid Media Earned MediaOwned Media

    Organic

    Search

    +

    Social

    PR

    Word of Mouth

    Traditional

    Above the

    Line TV

    Radio

    Print

    Outdoor

    Other

    Digital Media Mobile

    Online

    Social

    Search

    Other

    Below the

    Line Promotion

    Events

    Direct

    Other Earned Traffic

    Mobile

    Online

    Apps

    Apps

    Other (i.e. In-store,

    Statements, Etc)

    Sustain

    Paid

    Traffic

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Insight +

    Value

    Reply

    Conversation

    Paid

    Overlay the CRM Philosophy &

    The Journey to Loyalty

    Owned

    Earned

    Acquire

    Retain

    Grow

    Service

    Transact

    Community

    SeedSustainMaintain & Manage

    One

    Message

    Bulk Communication Segmented Communication

    Message

    Message

    Message

    Triggered Communication

    Relevant

    Message

    Brand

    Community

    Triggered

    Response

    Request /

    Comment

    2 3

    4

    Influence

    e

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Enterprise

    PC

    Mobile

    Enter openWRX, delivered by SilverstoneCIS

    A Platform for developing, managing and growing integrated interactive multi-channel

    brand interaction communities

    Community

    Owner

    People

    Process

    InfoControl

    Insight

    Management Platforms

    Audience

    Presentation

    Interaction

    Communication

    Transaction

    Portals

    Campaigns

    Applications

    Services

    Brand Interaction Platforms

    Acquire

    RetainGrow

    Service

    Transact

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    SilverstoneCIS 2011

    Proposition Overview

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    About SilverstoneCIS

    Established in 1996, SilverstoneCIS is an

    award-winning Creative Interactive Solutionsgroup with international credentials in the

    development of online and mobile

    communications, marketing and business

    solutions.

    Our core competencies range across:

    Business Analysis, Productization and Go-

    To-Market Strategy Development

    Interactive Design and Development for

    enterprise, intranet, internet and mobile

    channels

    Conception and Implementation of

    Marketing, Advertising andCommunications Solutions

    Managed Services, Outsourcing and

    Hosted Platform Solutions

    Monetization and Revenue

    Optimization/Diversification Strategies

    The SilverstoneCIS philosophy is to create

    lasting partnerships with our clients throughdelivering strategic insight and innovation

    based on more than a decade of experience,

    research and development investment, as part

    of a turnkey engagement approach.

    Over the past 5 years, Silverstone has

    pioneered the field of mobile communication,

    media, advertising and social media and has

    developed proven concepts, technology,

    practices and relationships in delivering

    integrated multi-channel go-to-market and

    brand interaction strategies.

    The essence of what we do is building

    interactive communitieswell show you

    the bananas!

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    SilverstoneCIS Proposition

    We deliver >> Integrated platform and

    enablement services

    for mobile-centric,

    multi-channel andcross-platform

    community interaction, business

    and marketing communication

    To >> Build new and formalise existing

    audiences

    Deliver new and enhanced

    revenue streams

    Reduce costs through rapid

    innovation, faster product /

    campaign development and

    smarter comms

    Simplify execution and reduce

    complexity

    Truly harness the mobile channel

    and social media opportunity

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    SilverstoneCIS Defined

    Core Competency Digital Marketing and

    Communication Strategy

    Execution

    Development of Core Platformson multi-tenancy SaaS model

    Implementation of Brand,

    Campaign or Product based

    Solutions

    All things interactive, tech and

    new media: including web,

    mobile, touch/kiosk, database,

    integration, rich media, social and

    digital design

    Focus Mobile as a stand-alone and

    connector medium

    Mobile and Social Media

    Management

    Building and managing Brand

    Interaction Communities and CRM

    platforms

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Credentials

    3 Case Study Projects

    Everyone gotbananas

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Official SA Government

    2010 FIFA Soccer World

    CupTM Site On Mobile

    Client: SA Government Communication

    Information System

    Brand:

    SA2010

    2010 MMA Global Awards:

    Global Award : Mobile Cross Media

    Integration

    EMEA Regional Award : Mobile CrossMedia Integration

    For the South African Government 2010 FIFA

    Soccer World Cup Mobile Communications

    Platform

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

    The South African Department of Government Communications

    engaged SilverstoneCIS to mobilise their content and

    communication for the FIFA 2010 Soccer World CupTM.

    The ground breaking initiative achieved objectives and exceeded

    expectations in every respect.

    Results >>>

    Go Live 10 June 2010.

    Short Code, SMS, USSD, Mobi, Web &

    Email.

    3000+ Articles of Content including

    Video.

    > 80 million mobile bannerimpressions.

    > 780k unique visits.

    >1.5 million Page Views to visitors

    from 205 Countries

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    Vodacom

    AdMeClient: Vodacom

    Brand:

    AdMe

    2008 DMA Assegai Awards:

    Nkosi Direct Marketing Grand Prix

    Gold Mobile Digital Media

    Gold Technology Solutions &

    Innovations

    2008 Bookmark Awards:

    Mobile Finalist

    2009 International DMA Echo Awards:

    Global 5th Place Finalist

    Business and Consumer Services

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

    In 2008/9 AdMe was the premium permission based mobile

    marketing platform and social community built around advertising

    in SA.

    99% of the community engaged AdMe through their cellphone,

    registered, profiled themselves and engaged with the advertising

    brands thru USSD, SMS, MMS and the mobile Internet.

    The platform driving AdMe won the Technology Solutions and

    Innovation award for database management, profiling and

    segmentation capability.

    The mobile media strategy reached more than 3.5m unique South

    Africans across all networks and delivered 420,000 opt-ins.

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    Jack Daniels

    Studio No 7Client: Brown Forman USA

    Brand:

    Jack Daniels USA

    Agency Partner:

    Slingshot LLC

    Award:

    The Loerie Advertising Awards

    2005 : Gold Digital Interactive

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

    This was the first Loerie awarded for creative

    excellence in developing a Software Product

    go figure.

    The Studio No7 Flash music mixer is a bespoke

    platform allowing consumers to mix up their

    own music online, share it with friends, vote for

    it and talk about it.

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    SilverstoneCIS 2011

    ExampleImplementations

    Lots of Bananas!

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Public Sector Citizen Services

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Public Sector Hotline Service Desks

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Heritage and User Generated Research

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Entertainment Promotions and Communities

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Brand Promotion / Opt-In Marketing

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Promotional VIP Brand Communities

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Multi-Brand Leveraged Promotion

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Business Directory and Information Services

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Advertisers / Brands

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Financial / Insurance CRM & Lead Generation

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Turnkey Event Info, Booking and Interaction

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

    Residential Comm nities and

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    Residential Communities and

    Neighbourhood Watch

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Youth Community and Fashion

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Give them what they want!

    2011 All Rights Reserved - Proprietary and Confidential : SilverstoneCIS 2011

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    Get in touchwe know where the bananas are

    http://www.SilverstoneCIS.com

    SMS Demo to 34747

    http://za.linkedin.com/in/silverstonecis

    [email protected]

    http://twitter.com/hellomobile

    0866 NU MEDIA

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