shop com features to customers feb 2015

54
2/20/15 1 TURN CELL PHONES OFF NO VIDEO OR AUDIO TAPING o Please write them down o Hold them 6ll we finish a sec6on o If terminology is being used that you don’t understand, raise your hand and we’ll rephrase what’s being said QUESTIONS? HOUSEKEEPING Download Handout at www.unfranchisetraining.com

Upload: david-robertson

Post on 08-Feb-2017

17 views

Category:

Business


0 download

TRANSCRIPT

Page 1: shop com features to customers  feb 2015

2/20/15  

1  

TURN  CELL  PHONES  OFF  

NO  VIDEO  OR  AUDIO  TAPING  

o  Please  write  them  down  

o  Hold  them  6ll  we  finish  a  sec6on  

o  If   terminology   is   being   used   that  you   don’t   understand,   raise   your  hand   and   we’ll   rephrase   what’s  being  said  

QUESTIONS?  

HOUSEKEEPING  

Download  Handout  at  www.unfranchisetraining.com  

Page 2: shop com features to customers  feb 2015

2/20/15  

2  

SHOP.COM  is  making  a  name  for  itself.      Leverage  the  media  coverage  with  your  customers  and  prospects  

 #  46  ON  SOCIAL  MEDIA  ON  2015  TOP  500  Internet  Retailer  Top  500  

 

18th  Fastest-­‐Growing  Mobile  Retailer  in  2015  Internet  Retailer  Mobile  500  

 #57  TOP  100  WEB  RETAILERS  FOR  2014  Internet  Retailer  Top  500  

   FASTEST  GROWING  MOBILE  COMMERCE  RETAILER  Internet  Retailer  Mobile  500  

 

Market  America  &  SHOP.COM  receives  the  BBB  Torch  Award  for  Marketplace  Ethics  

-­‐  Be[er  Business  Bureau    

Page 3: shop com features to customers  feb 2015

2/20/15  

3  

Market  America  &  SHOP.COM  ranked  in  the  Top  50  performing  privately  held  companies    

-­‐  Triad  Business  Journal  

Market  America  &  SHOP.COM  ranked  in  the  Top  50  performing  privately  held  companies    

-­‐  Triad  Business  Journal  

Page 4: shop com features to customers  feb 2015

2/20/15  

4  

Begin by Prepping Your Brand

Page 5: shop com features to customers  feb 2015

2/20/15  

5  

Page 6: shop com features to customers  feb 2015

2/20/15  

6  

www.yourawesomedomain.com

Page 7: shop com features to customers  feb 2015

2/20/15  

7  

Page 8: shop com features to customers  feb 2015

2/20/15  

8  

Brick and Mortar Click and Order to  

Page 9: shop com features to customers  feb 2015

2/20/15  

9  

You’re Already Spending It…

Why Not Convert Your Spending Into Earning?

Income  and  Household  StaBsBcs  The  following  is  from  the  Bureau  of  Labor  Sta6s6cs,  Table  1400  Consumer  Expenditures  2013,  based  on  consumer  unit  www.bls.gov/cex    

$63,784 $56,352 $51,100 AVERAGE

CONSUMER UNIT CHARACTERISTICS:

INCOME  BEFORE  TAXES  

INCOME  AFTER  TAXES  

TOTAL  AVERAGE  ANNUAL  EXPENDITURES  

AVERAGE NUMBER IN CONSUMER UNIT:

People  

2.5

Children  under  18  

0.6

Adults  65  and  older  

0.3

Earners  

1.3

Vehicles  

1.9

Women  

53

Men  

47

How  does  your  monthly  spending  compare  to  the  average  monthly  spending?  

Food  

Housing  

Apparel    &  Service  

Transporta6on  

Healthcare  

Entertainment  

Personal  Care  Product  &  Service  

Reading  

MISCELLANEOUS  

Annual  Total

$18,750

Monthly  Total

$1,562

Later,  you  will  go  through  a  simple  exercise  to  iden6fy  how  your  monthly  spending  compares  to  the  average  spending.      

Page 10: shop com features to customers  feb 2015

2/20/15  

10  

Complete the SHOPPING ANNUITY®

ASSESSMENT

Download  at:    www.shoppingannuity.com    

 The  Shopping  Annuity  Assessment  will:  q Iden6fy  which  products  you  use  that  could  be  replaced  by  the  company’s  exclusive  brands  

q Iden6fy  which  of  your  spending  could  be  redirected  to  SHOP.COM          

IDENTIFY BV PRODUCTS

Exclusive

Start  idenBfying  which  of  the  company’s  exclusive  brands  you  

could  use  instead  of  other  brands  to  fund  your  Shopping  Annuity®.  

Brands

BETTER  PRODUCTS  

BETTER  PRICES   CASHBACK!  

Page 11: shop com features to customers  feb 2015

2/20/15  

11  

31  

BeUer  Product,  BeUer  Price  

BeUer  Product,  BeUer  Price  

OMEGA III

BeUer  Product,  BeUer  Price  

Page 12: shop com features to customers  feb 2015

2/20/15  

12  

Create IBV with

PARTNER STORES

CHANGE  HOW  YOU  BUY  ALL  OTHER  BRANDS  AND  PRODUCTS  DIRECTLY  

FROM  OTHER  ESTABLISHMENTS    

TO    BUYING  THEM  

THROUGH  YOUR  OWN    SHOP.COM  WEBSITE!    

Download  at  www.shoppingannuity.com    

 The  Shopping  Annuity®  Assessment  will  help  you  idenBfy:  

q Your  regular  monthly  spending  q Your  annual  spending  triggered  by  events,  

occasions  and    special  purchases.    (i.e:  Mother’s  Day,  birthday  etc.)  

q How  you  can  change  your  habits  to  shopping  through  your  SHOP.COM  website  to  fund  your  Shopping  Annuity.    

Complete the SHOPPING ANNUITY®

ASSESSMENT

IDENTIFY YOUR REGULAR SPENDING

Page 13: shop com features to customers  feb 2015

2/20/15  

13  

IDENTIFY YOUR ANNUAL SPENDING

Apparel Department Stores Sports & Outdoors Home and Garden Office Supplies Electronics, Toys & Games Consumables

Page 14: shop com features to customers  feb 2015

2/20/15  

14  

Page 15: shop com features to customers  feb 2015

2/20/15  

15  

You and your customers gain access to over 3,000 stores

Your cashback program Pays!

Page 16: shop com features to customers  feb 2015

2/20/15  

16  

$1,366,709.82

$1,620,759.41

Cashback Payout

2013 2014 June  of  2013  

June  of  2014  

Page 17: shop com features to customers  feb 2015

2/20/15  

17  

Page 18: shop com features to customers  feb 2015

2/20/15  

18  

Page 19: shop com features to customers  feb 2015

2/20/15  

19  

Page 20: shop com features to customers  feb 2015

2/20/15  

20  

Page 21: shop com features to customers  feb 2015

2/20/15  

21  

Page 22: shop com features to customers  feb 2015

2/20/15  

22  

Page 23: shop com features to customers  feb 2015

2/20/15  

23  

•  New  Deal  Central  

•  New  Deal  Central  

Page 24: shop com features to customers  feb 2015

2/20/15  

24  

Samsung Television

Page 25: shop com features to customers  feb 2015

2/20/15  

25  

Page 26: shop com features to customers  feb 2015

2/20/15  

26  

Page 27: shop com features to customers  feb 2015

2/20/15  

27  

Page 28: shop com features to customers  feb 2015

2/20/15  

28  

Page 29: shop com features to customers  feb 2015

2/20/15  

29  

Page 30: shop com features to customers  feb 2015

2/20/15  

30  

Higher & Instant Cashback & IBV with Great Prices!

Page 31: shop com features to customers  feb 2015

2/20/15  

31  

4%

4%

0%

2%

4%

4%

0.5%

4%

5%

20%

Page 32: shop com features to customers  feb 2015

2/20/15  

32  

More than Office Supplies… We expanded to home electronics!

Page 33: shop com features to customers  feb 2015

2/20/15  

33  

PRICES!

5%

7%

Page 34: shop com features to customers  feb 2015

2/20/15  

34  

•  We  added  hundreds  of  top  selling  Products  you  would  find  in  your  pantry      

•  From  categories  like  Asian  ,  Hispanic,  Italian  &  Canned  Goods,  Cleaning  needs  ,  baby  food,  beverages,  Quick  on  the  go  meals.    

•  We  offer  a  wide  selecBon  of  Organic  ,  Vegan  ,Gluten  free,  Low  sodium,  Low  glycemic.  

Page 35: shop com features to customers  feb 2015

2/20/15  

35  

Now  In  the  SHOPPING  Advisor  

2%

15%

Page 36: shop com features to customers  feb 2015

2/20/15  

36  

Page 37: shop com features to customers  feb 2015

2/20/15  

37  

[email protected]  

Page 38: shop com features to customers  feb 2015

2/20/15  

38  

Page 39: shop com features to customers  feb 2015

2/20/15  

39  

Animated or Static?

Mens Shoes

Search from one of the following search engines:

Page 40: shop com features to customers  feb 2015

2/20/15  

40  

Mens  Shoes  

ShopBuddy  now  iden6fies  all  partner  stores  with  coupons  and  deals,  even  from  stores  you  didn’t  know  were  partners  

Mens  Shoes  

In  order  for  cashback/IBV  to  work  from  search  engines,  you  have  to  click  on  “Earn  Cashback  

Now”  link.  

Page 41: shop com features to customers  feb 2015

2/20/15  

41  

Get all up to date deals from any partner store as you shop online from SHOP.COM

Page 42: shop com features to customers  feb 2015

2/20/15  

42  

Page 43: shop com features to customers  feb 2015

2/20/15  

43  

Page 44: shop com features to customers  feb 2015

2/20/15  

44  

Page 45: shop com features to customers  feb 2015

2/20/15  

45  

You can use eGifts to facilitate a customer incentive or special. For example, “This month only, when you purchase 4 large OPC-3, you’ll get your fifth one free” and you send the e-

gift as the method to give the customer the free one."

Page 46: shop com features to customers  feb 2015

2/20/15  

46  

Page 47: shop com features to customers  feb 2015

2/20/15  

47  

Page 48: shop com features to customers  feb 2015

2/20/15  

48  

Page 49: shop com features to customers  feb 2015

2/20/15  

49  

Page 50: shop com features to customers  feb 2015

2/20/15  

50  

Sometimes people ask you for your recommendations and it requires you to recommend multiple products.

Sometimes, you host an event and people don’t purchase everything that is recommended to them…but may do so online when they get home. How do you make the product recommendation & purchase easier?  

Page 51: shop com features to customers  feb 2015

2/20/15  

51  

SO HOW DO YOU DO IT? CLICK ON “TRENDS” AT THE TOP OF YOUR SHOP.COM WEBSITE CLICK ON “CREATE A TREND”

CREATE A NEW TREND CHOOSE A NAME THAT IS RELEVANT TO THE CUSTOMER IT’S INTENDED FOR GIVE IT A DESCRIPTION / MESSAGE

ADD PRODUCTS SEARCH FOR PRODUCTS ON THE RIGHT DRAG THE PICTURES OF THE PRODUCTS YOU WANT INTO THE TREND SHOP

Page 52: shop com features to customers  feb 2015

2/20/15  

52  

“SAVE” & “PUBLISH” ONCE YOU’VE ADDED ALL OF THE PRODUCTS YOU WANT, SAVE IT AND PUBLISH IT! CLICK ON “VIEW TREND”

CHECK OUT YOUR AWESOME TREND SHOP! NICE LITTLE COLLAGE, AWESOME DESCRIPTION, EASY TO ORDER PRODUCTS IN ONE PLACE!

SHARE YOUR TREND SHOP SEND THEM A LINK TO YOUR PAGE OR CLICK ON “SHARE THIS TREND” GREAT WAY TO SEND A PRODUCT RECOMMENDATIONS OR TO SHARE YOUR FAVORITE PRODUCTS

Page 53: shop com features to customers  feb 2015

2/20/15  

53  

MIX AND MATCH BV & IBV PRODUCTS IT’S THE EXACT SAME PROCESS!

Page 54: shop com features to customers  feb 2015

2/20/15  

54