shelve more with less – with lean nancy kress university of nevada las vegas
DESCRIPTION
The Reality Books still circulate Semester ends, students return books Semester ends, students unavailable to shelve booksTRANSCRIPT
Shelve more with less –with Lean
Nancy KressUniversity of Nevada Las
Vegas
What you will learn about Lean:
Lean conceptsPractical examples
Why it works
The Reality
• Books still circulate• Semester ends, students
return books• Semester ends, students
unavailable to shelve books
What is “Lean?”
• Efficiency of work• Organize processes to add value
to the customer
• Do more with less
Do more with less WHAT?
• Correction• Waiting• Inventory• Excessive motion• Transportation
Auto manufacturing : Shelving books
Bookstacks : Supermarket
Basic Lean Principles• Specify VALUE by specific service/product• Identify the VALUE STREAM for the
service/product• Make value FLOW without interruptions• Let the customer PULL value from the
producer• Pursue PERFECTION
Lean Principle #1:
VALUE• A service or product provided to
the customer – that they would willingly pay for
VALUE• Product = BOOK IN CATALOG
• Right time = NOW, AT THE SHELF
• Right price = FREE
Wasteful Shelving Activities
Correction: Checking work for errorsDo it right the first time!
Lean Principle #2: VALUE STREAM• Activities required to provide a product or service into the hands
of the customer
VALUE STREAM
Wasteful Shelving Activities
Waiting: Sorting books
Wasteful Shelving Activities
Transportation: book run
Lean Principle #3:FLOW
• Completion of tasks along the value stream with no delays or
stoppages
Wasteful Shelving Activities
Transportation: moving carts
Lean Principle #4:PULL
• The customer identifies the product or service they need, and gets is exactly when they need it.
Wasteful Shelving Activity
Inventory: any form of batch processing
Lean Principle #5:PERFECTION
• The complete elimination of any activities along the value stream
that don’t add value.
ReferencesKress, N. (2007). Lean thinking in libraries. Journal of Access Services, 4 (no. 3/4)
Madison, D. (2005). Process mapping, process improvement, and process management: A practical guide for enhancing work and information flow. Chico, Calif: Paton Press.
Womack, J., & Jones, D. (2003) Lean thinking: banish waste and create wealth in your corporation. New York: Free Press.