she-pro-04 - she training [2]

safety | health | environment | qualityProcedure

SHE Training

TABLE OF CONTENTS

SHE TRAINING

1 PURPOSE & SCOPE

2 DEFINITIONS

3 RESPONSIBILITIES

4 PROCEDURE4.1 Training Program

4.2 Employee Training

4.3 Recording Employee Training

4.4 General Training

4.5 Specialist Training

4.6 Task-Specific Training

4.7 Refresher Training

4.8 SHE Training Needs Consultation

4.9 Trainer Competency

4.10 Training Program Review

5 REFERENCES

6 DOCUMENT CONTROL

ABOUT THIS DOCUMENT

Subject: SHE Training

Document No: SHE-PRO-04

Revision: 1

Audience: Managers, Site Agents, Construction, SHEQ Staff, SHE Representatives

Commencement: October, 2010

Review due by: October, 2011

Keywords: Training, competence, special training, task-specific training, refresher training

Created by: SHEQ Manager

Approved by: Operations Director

CONTACTS

Document owner: Human Resources Department

Document co-ordinator: SHEQ Manager

DOCUMENT CONTROL

© WK Construction (Pty) Ltd - Uncontrolled when printed

1 OCT10 G van Heerden Revised entire procedure due to SABS Audit NCR TM03 dated 2010-10-05

0 AUG08 G van Heerden Initial release

REV DATE AUTHOR CHANGE DESCRIPTION SUMMARY

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SHE TRAINING

1 PURPOSE & SCOPE

1.1 To describe the Company’s practice for identifying, implementing and maintaining SHE

training needs.

1.2 This procedure applies to all employees, contractors, labour hire employees and visitors at all

Company workplaces.

1.3 This procedure does not include the process and requirements for induction.

2 DEFINITIONS

2.1 Competent - A person who has acquired through training, qualification or experience, or a

combination of these, the knowledge and skills to carry out a particular task.

2.2 Competency - A competency refers to an individual's demonstrated knowledge, skills, or

abilities performed to a specific standard.

2.3 General training - Training as determined by the SHEQ Manager that underpins the general

SHE requirements of the Company’s SHE Management System. For example:-

a) Roles and responsibilities training (and its variations)

b) Risk management training

c) Incident investigation training

2.4 Specialist training - Training as determined by the SHEQ Manager that underpins the SHE

requirements to an employee’s exposure to specific operational risks. For example:-

a) Chemical management training

b) Manual handling and ergonomics training

c) Radiation safety training

d) Plant safety training

2.5 Task-specific training - Training as determined by the Workplace Manager that underpins

the control of risks associated with specific tasks or activities. For example:-

a) Safe work procedures

b) Task specific training

c) On-the-job training

2.6 Training - SHE training

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SHE TRAINING

3 RESPONSIBILITIES

3.1 The SHEQ Manager has overall responsibility for the implementation of the procedure.

3.2 The Workplace Manager is responsible to implement and ensure adherence of this

procedure within their area of responsibility.

3.3 The SHEQ Co-ordinator is responsible to ensure the effective execution as per this

procedure.

4 PROCEDURE

4.1 Training Program

a) The SHEQ Manager shall be responsible for developing and maintaining the SHE Training

procedure, the training program requirements and the associated guidance material for

the Company.

b) Training program requirements shall include:-

i) outlining a generic training plan

ii) identifying employee training needs

iii) recording employee training

iv) determining general training and its associated content

v) determining specialist training and its associated content

vi) defining the generic requirements of task-specific training

vii) determining the requirements of refresher training

viii) consulting employees about their training needs

ix) determining competency requirements of trainers

x) reviewing the training program

c) The Human Resources Director shall be responsible for ensuring the development and

maintenance of a training program in accordance with the Company Training Policy.

4.2 Employee Training

a) The SHEQ Manager is responsible for identifying general and specialist safety, health,

environmental and quality training needs for the Company.

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SHE TRAINING

b) For individuals under their control, the Workplace Manager shall be responsible for

identifying employee:-

i) general training needs;

ii) specialist technical training needs; and

iii) task-specific training needs;

c) Training needs shall be determined by the type of work/activities undertaken by the

individual.

d) The training needs shall preferably be determined or reviewed when an individual

commences with the Company.

e) The training needs of individuals already at the Company shall be reviewed when:-

i) the type of work/activities are altered; and

ii) the work environment is altered or new.

4.3 Recording Employee Training

a) The SHEQ Manager shall be responsible for identifying safety, health, environmental and

quality training records that are documented, maintained and stored.

b) Training record requirements shall be published in the SHE Training Guidelines and

include:-

i) individual training needs (Training Needs Analysis)

ii) evidence of individual competency such as:-

certificates, records of attendance, qualifications etc.

date of attainment

c) The Human Resources Department shall be responsible for ensuring that training

documents are maintained in accordance with the SHE Training Guidelines.

4.4 General Training

a) The SHEQ Manager shall determine and publish the general safety, health, environmental

and quality training requirements in the SHE Training Guidelines. General training shall

include:-

i) course title

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SHE TRAINING

ii) content

iii) required competencies (learning outcomes)

iv) required verification of understanding

b) The Workplace Manager shall ensure that all individuals under their control undertake

general training.

4.5 Specialist Training

a) The SHEQ Manager shall determine and publish specialist training requirements in the in

the SHE Training Guidelines. Specialist training shall include:-

i) course title

ii) content



v) The SHEQ Manager shall be responsible for the:-

vi) delivery of SHE specialist training courses; or

vii) identification of suitable external specialist training providers; or

viii) identification of internal specialist courses not provided by the SHE Common

Services.

b) The Workplace Manager shall ensure that all individuals under their control undertake

specialist training where it has been identified in the training needs.

4.6 Task-Specific Training

a) The Workplace Manager shall determine and establish task-specific training for

individuals under their control. Task-specific training shall address SHE risks that cannot

be adequately covered through general or specialist training. The Workplace Manager

shall be responsible for determining the:-

i) course title

ii) content


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SHE TRAINING


b) The Workplace Manager shall be responsible for:-

i) delivery of task-specific training, and

ii) ensuring records of task-specific training are main tained.

4.7 Refresher Training

a) The SHEQ Manager shall determine refresher training needs for general training and

specialist training. The process for determining refresher training needs shall be

published in the SHE Training Guidelines and include:-

i) course title

ii) content



b) The Workplace Manager shall determine refresher training needs for task-specific

training.

c) Examples where refresher training may be required include:-

i) changes to legislation;

ii) changes to guidance material and information; and

iii) periods of extended leave.

4.8 SHE Training Needs Consultation

a) The SHEQ Manager shall be responsible for consulting on the generic training needs for

all classifications of employees.

b) The Human Resources Director shall be responsible for consulting with employees to

identify their training needs. Consultation can be undertaken in a number ways including

through the local SHE Committee.

c) The Workplace Manager shall be responsible for consulting with employees to identify

their SHE training needs. Consultation can be undertaken in a number ways including:-

i) group: consult with a group of employees on a range of common SHE training

requirements

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SHE TRAINING

ii) individual: consult with an employee on the training requirements specific to their

work activities, e.g. through the Performance Development Framework process.

4.9 Trainer Competency

a) Any person who provides training, instruction and/or assessment for general training,

specialist training and/or task-specific training shall be competent for the training they

are delivering.

b) The SHEQ Manager shall maintain records that demonstrate Common Services SHE staff

who conduct training are competent to:-

i) develop general training and specialist training;

ii) deliver general training and specialist training; and

iii) assess general training and specialist training competency (learning outcomes).

c) The Human Resources Director shall maintain records that demonstrate individuals who

conduct training are competent to:-

i) deliver general training

ii) assess general training competency (learning outcomes)

iii) develop task-specific training

iv) deliver task-specific training

v) assess task-specific training competency (learning outcomes).

4.10 Training Programme Review

a) The SHEQ Manager shall review the Company training programme, including the generic

training plan:-

i) at scheduled intervals;

ii) following significant changes to the Company’s business operations

iii) following changes to legislation

iv) following an incident that requires review of the training program and the generic

training plan.

v) The Human Resources Director shall review the Budget Division specific training

plan:-

vi) at scheduled intervals

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SHE TRAINING

vii) following significant changes to the Budget Division’s business operations

viii) following changes to legislation

ix) following an incident that requires review of the training plan

x) following advice from the SHEQ Manager.

5 REFERENCES

5.1 Occupational Health and Safety Act (Act No 85 of 1993) and Regulations

5.2 National Environment Management Act (Act No 107 of 1993)

5.3 OHSAS 18001:2007 Occupational Health and Safety Management System Requirements

6 RELATED DOCUMENTS

6.1 Incident Register

6.2 FEM Employer’s Report of an Accident

6.3 Internal OHS Incident Investigation Report (Including Root Cause Analysis)

6.4 Hazard / Near-hit Incident Investigation Report

6.5 Environmental Incident Investigation Report

6.6 Plant / Vehicle Accident / Damage Report

6.7 Theft / Loss Report

6.8 Available Training - General Training (SHE Roles & Responsibilities)

6.9 Available Training - Specialist hazard-based training

6.10 Available Training - Emergency management and response training

6.11 Available Training - Approved training for elected employee Health & Safety Representatives

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SHE ROLES & RESPONSIBILITIES MATRIXInternally or Externally Provided

KEY: CC Compulsory; CC Compulsory if relevant to job role; CC Compulsory for general employees working longer than 3 months; CHSRC SHE Rep specific

Explanation: these matrices are designed to assist with Training Needs Analysis within each Division/Department. They show the general requirements only. Company and

Department-specific inductions must also be completed. Additional EHS Training may be required for specific hazards or situations. These should be identified through an

assessment, risk register and aspects register in the Division/Department. Refresher training requirements are specified in the Training Guidelines. Further assistance is available

from your Local EHS Generalist.

Role

SH

E R

ole

s &

R

esp

on

sib

ilit

ies f

or

Sen

ior

Man

ag

em

en

t

SH

E R

ole

s a

nd

Resp

. fo

r S

up

erv

isors

an

d

Man

ag

ers

SH

E R

ole

s &

Resp

. fo

r N

on

-Su

perv

isory

Sta

ff

En

su

rin

g c

om

plian

ce

to L

eg

al &

Oth

er

Req

uir

em

en

ts

Ris

k /

Im

pact

M

an

ag

em

en

t

Incid

en

t R

esp

on

se

an

d I

nvesti

gati

on

SH

E S

yste

ms

SH

E R

efr

esh

er

CEO, Directors, Senior Managers, Heads of Department

Site Agents, Sub-Agents, General Foremen and Foremen in construction areas

Supervisors and employees in administration office areas

Supervisors and employees in workshop or maintenance areas

SHE Officers, Site SHE Officers and Junior Safety Officers

SHE Representatives

Assistant SHE Representatives

For LDCs employees working < 3 months, casual staff and labour hire employees – Area supervisor must make an individual assessment based on the level of supervision the

person works under, and the hazards to which they are exposed to. Casual & LDCs employees < 3 months must be given induction information about SHE responsibilities if they

do not receive formal Roles & Responsibilities training.

SHE SPECIALIST TRAINING REQUIREMENTS MATRIXExternally or Internally Provided


Role

Man

ual H

an

dlin

g

Work

sta

tion

Erg

on

om

ic

Assessm

en

ts

Su

sp

icio

us P

ackag

e &

Th

reat

Resp

on

se

Fir

e E

xti

ng

uis

hers

Com

pre

ssed

Gas S

afe

ty

Pers

on

al P

rote

cti

ve

Eq

uip

men

t

Ch

em

ical H

an

dlin

g

Haza

rdou

s W

aste

M

an

ag

em

en

t

Sp

ill C

on

trol

Ris

k m

an

ag

em

en

t

Asp

ect

/ Im

pact

Man

ag

em

en

t

Pla

nt

Safe

ty M

an

ag

em

en

t

Con

tracto

r S

HE

Man

ag

em

en

t

Hot

Work

Man

ag

em

en

t

Lock O

ut,

Tag

gin

g &

Is

ola

tion





SHE Representatives


Chemical Management, Hazardous Waste Management, and Spill Control can be combined into the same training session

RECOMMENDED SHE TRAINING PER JOB CATEGORYExternal Training Provider


JOB CATEGORY

TRAINING

Ap

ply

ing

SH

E P

rin

cip

les &

P

roced

ure

s

En

vir

on

men

tal A

ware

ness

Inte

rnal A

ud

itor

Tra

inin

g

Intr

od

ucti

on

to O

ccu

pati

on

al S

HE

Intr

od

ucti

on

to O

HS

Act

Intr

od

ucti

on

to S

AM

TR

AC

®

ITIS

® (

Con

du

cti

ng

Tra

inin

g)

Leg

isla

tion

: In

tro t

o O

HS

Act

&

CO

ID A

ct

Leg

isla

tion

: O

HS

Act

& C

OID

Act

Mir

acle

s

NEB

OS

H

OH

S A

ct

– Fro

m A

to Z

Pre

lim

inary

In

cid

en

t In

vesti

gati

on

Pro

ced

ure

s &

Ob

serv

ati

on

s

Qu

ality

Aw

are

ness

Safe

ty f

or

Sen

ior

Execu

tives

SA

MTR

AC

®

SH

E I

ncid

en

t In

vesti

gati

on

SH

E I

nd

ucti

on

SH

E R

ep

resen

tati

ve C

ou

rse

SH

E R

ep

resen

tati

ve F

un

cti

on

s

Str

ate

gic

Ris

k P

lan

nin

g

Executive Management X X X

Management X X X X X X X X X

Engineering Personnel X X X X X X X

She Officers X X X X X X X X X X X X X X X

Foreman / Supervisors X X X X X X X

Training Personnel X X X X X X X

SHE Representatives / Union Representatives X X X X X X X

Artisans / Apprentices X X X X

General Employees X X X X

Contractors X X X X X X

SHE Administration Staff X X X X X X X X X X X X X X X X X X

SHE Junior Officers X X X X X X X X X X X X X X X X X X

SHE Clerks X X X X X X X X X X X X X X X X X X

SPECIALIST TRAINING REQUIREMENTS MATRIXExternal Training Provider or In-house Training Specialist


Role

Vehicle & Mobile Plant

Mobile Plant Operation General Highly Hazardous Work Activities Checking

Tra

nsp

ort

ing

Em

plo

yees

Defe

nsiv

e D

rivin

g

Mob

ile P

lan

t D

rivin

g

Sid

eb

oom

Pip

ela

yer

Excavato

r

Fro

nt

En

d L

oad

er

Tra

cto

r L

oad

er

Backh

oe

Tru

cks

Bow

sers

Basic

In

du

cti

on

Fu

el S

tora

ge

Sit

e C

am

p M

an

ag

em

en

t

Asb

esto

s A

ware

ness

Work

ing

at

Heig

hts

Con

fin

ed

Sp

ace E

ntr

y

Excavati

on

Rig

gin

g,

Slin

gin

g &

Ris

k M

an

ag

em

en

t

Port

ab

le e

lectr

ical

Ch

eckin

g s

mall p

lan

t

Ch

eckin

g g

as




SHE Representatives


General Employees with Legal Appointment Duties

EMERGENCY RESPONSE & FIRST AID SPECIALIST TRAINING REQUIREMENTS MATRIX External Training Provider


Role

Fir

st

Aid

(Level 1)

Fir

st

Aid

(Level 2)

Fir

st

Aid

(Level 3)

Fir

st

Aid

(w

ith

Hazc

hem

s

Resp

on

se)

CP

R

Fir

e P

recau

tion

Fir

Fig

hti

ng

Fir

e E

xti

ng

uis

her

Ch

eckin

g

Em

erg

en

cy C

o-o

rdin

ato

r

Em

erg

en

cy T

eam

Mem

ber

Bre

ath

ing

Ap

para

tus

Fall f

rom

Heig

ht

Rescu

e

Blo

od

Sp

ill M

an

ag

em

en

t

Emergency Co-ordinators

Emergency Team members

First Aiders – Offices

First Aiders – Workshops

First Aiders – Construction Sites

First Aiders – Field Work

First Aiders – Level 2 & 3

SHE TRAINING REQUIREMENTS MATRIXInternally Provided by SHEQ Department


Role

Iden

tifi

cati

on

Card

Local In

du

cti

on

SH

E R

ule

s

Haza

rds lik

ely

to e

ncou

nte

r d

uri

ng

vis

it

Tra

ffic a

rran

gem

en

ts

Members of the public

Visitors – accompanied by an authorised representative of the Company

Visitors – not accompanied by an authorised representative of the Company

Contractors – low risk work, accompanied by an authorised representative of the Company

Contractors – low risk work, not accompanied by an authorised representative of the Company

Contractors – moderate risk work, accompanied by an authorised representative of the Company

Contractors – moderate risk work, not accompanied by an authorised representative of the Company

Contractors – high and very high risk work

Non-company occupants at Company -controlled buildings

QUALITY SPECIALIST TRAINING REQUIREMENTS MATRIXExternal Training Provider

KEY: CC Compulsory; CC Compulsory if relevant to job role; CC Compulsory for general employees working longer than 3 months

Role

Intr

od

ucti

on

to Q

uality

Pri

ncip

les

Intr

od

ucti

on

to I

SO

90

01 s

eri

es

Intr

od

ucti

on

to W

K S

HEQ

Syste

m

Qu

ality

In

sp

ecti

on

&

Rep

ort

ing

Qu

ality

Record

s

Inte

rnal A

ud

itor

Pip

elin

e C

on

str

ucti

on

Qu

ality

C

on

trol

Civ

il C

on

str

ucti

on

Qu

ality

Con

trol

Sp

ecia

l S

erv

ices Q

uality

Con

trol

Tow

nsh

ip S

erv

ices Q

uality

Con

trol

Weld

ing

In

sp

ecti

on

Level 1,

2 &

3

Coati

ng

In

sp

ecti

on

Level 1

, 2

& 3

Weld

Test

Inte

rpre

tati

on

ND

T T

esti

ng

Tota

l Q

uality

Con

cep

ts

Qu

ality

Assu

ran

ce P

rin

cip

les

Nati

on

al D

ipl in

Qu

ality

M

an

ag

em

en

t

En

gin

eeri

ng

Deg

ree

CEO, Directors, Senior Managers, Heads of Department

Engineers



Quality Officers

Site Quality Officers

Junior Quality Officers / Quality Clerks

SKILL CERTIFICATION & COMPETENCY REQUIREMENTS MATRIX

KEY:

Min

imu

m

Exp

eri

ence

R

eq

uir

ed

(M

on

ths)

Work

His

tory

/

Refe

rence

s C

heck

In-h

ouse

Job

-sp

eci

fic

Tra

inin

g

Cert

ifica

te

On

-th

e-J

ob

Tra

inin

g C

ert

ifica

te

Cert

ifica

te

(Ap

pro

ved

Tra

inin

g

Pro

vid

er)

Cert

ifica

te

(Weld

ing

In

stit

ute

)

Cert

ifica

te (

NO

SA

, IR

CA

, etc

.)

Tech

nic

al D

iplo

ma

Un

ivers

ity D

eg

ree

Boilermaker

Clerk Health & Safety

Community Liaison Officer

Concrete Hand

Driver HIAB

Driver Bowser

Driver Tipper Truck

Driver Tractor

Driver Water Cart

Engineer

Foreman

Foreman - Junior

General Assistant

General Worker

Health & Safety Officer

Health & Safety Officer Junior

Health & Safety Representative

Induna / Leading Hand

Operator Plant

Operator Small Plant

Pipelayer

Plumber

Premix Layer

QA / QC Co-ordinator

QA/QC Inspector

Rigger

Semi-skilled Worker

Shutterhand

Site Clerk

Skilled Worker

Spray Painter

Steel Fixer

Storeman

Sub Agent

Welder

she-pro-04 - she training [2]

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