sharepoint marketing suite - presentation from intlock and atidan

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Presented by David J. Rosenthal, President & CEO, Atidan Microsoft Briefing Center, New York City October 18 , 2013 Developed with Microsoft for SharePoint

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Page 1: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Presented by David J. Rosenthal, President & CEO, AtidanMicrosoft Briefing Center, New York City – October 18, 2013

Developed with Microsoft for SharePoint

Page 2: SharePoint Marketing Suite - Presentation from Intlock and Atidan

About Intlock

Founded in 2005

Office: Boston, MA

Microsoft Gold Certified Partner

Over 7 years of experience in web analytics

Wide target market with divers industries, such as: financial services, telecommunication, entertainment services and others

Global reach in over 100 countries with thousands of installations

Worldwide distributers and partner program

Page 3: SharePoint Marketing Suite - Presentation from Intlock and Atidan

SharePoint Marketing Suite

Page 4: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Utilizing SharePoint for all environments

Intranet Extranet Internet

Page 5: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Completing the SharePoint Online Offering

SharePoint

www.intlock.com

Page 6: SharePoint Marketing Suite - Presentation from Intlock and Atidan

The SharePoint Marketing Suite provides a single analytics, reporting, and marketing interface for multiple intranet and Internet sites (SharePoint 2010, 2007, 2003 and others), applications, farms, and other 3rd party enterprise components.

With its tailored integration with SharePoint, the SharePoint Marketing Suite provides a complete range of marketing tools allowing marketers to optimize every digital interaction and provide customers with better online experiences.

What is the SharePoint Marketing Suite?

Developed with Microsoft for SharePoint

Page 7: SharePoint Marketing Suite - Presentation from Intlock and Atidan
Page 8: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Joe is a marketer at X-Tech

What does he miss to be outstanding?

Page 9: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Know your customers

Empower the marketer

Experience ease of use

Establish brand loyalty

Engage your audience

Generate increased demand

Expand your customer’s community

Gain centralized control

Synergize all services in one solution

Integrate your key third party tools`

The SharePoint Marketing Suites helps enterprises:

Page 10: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Collateral and Marketing Efforts

Collateral:

Marketing Suite brochure / Partner brochure

Marketing Suite white paper

Marketing Suite presentation

Marketing Suite advantages (over SiteCore, Omniture, Google Analytics, etc.)

Marketing scenarios

Optional Marketing Offering:

Sandbox product demo

Ongoing professional support

Analytics and marketing consultant support

Webinars, conferences, etc.

Page 11: SharePoint Marketing Suite - Presentation from Intlock and Atidan

SharePoint Marketing Suite

Demonstration

www.intlock.com

Page 12: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Powered buy CardioLog Analytics

Developed with Microsoft for SharePoint

Product Offering Overview

Page 13: SharePoint Marketing Suite - Presentation from Intlock and Atidan

SharePoint Marketing Suite

Web AnalyticsReal time analytics, custom event tracking, path analysis, internal search, Data Export API, customized dashboards and reports, automatic alerts

Campaign Tracking and Advertising EffectivenessCampaign and traffic sources tracking, goal and funnel analysis

OptimizationBehavioral Targeting, A/B and Multivariate Testing

Visitor Profiles User Segmentation, Demographics, Audience Targeting, User Engagement, User Activity Reports

Voice of CustomerPage-Based Comments, Surveys, Website Satisfaction Polls

SEOSearch engine and keywords reports, site map management, SEOviolations and errors.

PluginsCRM integration, third party tools integration

Page 14: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Dozens of web analytics metrics, including visitors, visits, referrers, search actions, top pages, and many more

Custom events for tracking various activities such as document downloads, video player interactions, form submission, etc.

Data Export and developer API – integrate business information and develop applications which access your web analytics data.

Report scheduling and emailing

Export reports to Excel, PDF, PPT and XML

Web parts - add widgets to share your web stats

Centralized goals and funnels management

Goal measurement by visits and visitors

Web Analytics – Know Your Site and Customers

Create, filter, segment, schedule, export and publish reports

Page 15: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Main building blocks: (a) Evaluate, (b) Monitor, and (c) Enhance

InSight – Next Generation Analytics Decision Making Engine

Identify web site goals and objectives, monitors significant usage events whichmight affect your website’s goals, and provides possible causes for data changes

Provides automatic friendly notifications for significant changes in usage data

Includes new and innovative website/portal-related metrics and reports

Enables analysts and decision makers to focus on taking action instead of sifting through data

Suggests possible causes for changes in data by cross-analyzing related sets of metrics

Key Advantages

Helps identify website/portal goals and define appropriate usage metrics

Page 16: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Campaign Tracking and Advertising Effectiveness

Identify and segment your traffic sources – organic and paid search, media campaigns, referring sites

Evaluate your site’s performance by banners, ad placements, search terms

Measure conversion and abandonment rate for each of your campaigns

Create unique campaign tracking links, reports and pixels for your affiliates

Exclude internal usage and testing traffic to keep your campaign information accurate

Campaign and Traffic Source Tracking, Goal and Funnel Analysis

Page 17: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Optimization – Increase Revenue and Conversions

Behavioral Targeting

Deliver the right content to the right people

Increase engagement

Maximize revenues and conversion

Improve your site’s user experience

Page 18: SharePoint Marketing Suite - Presentation from Intlock and Atidan

A/B and Multivariate Testing

Create tests instantly – zero IT involvement

Optimize multiple conversion goals

Evaluate the potential of your marketing channels

Target your tests to specific visitor segment

Easily create, manage and document your tests

Optimization – Increase Revenue and Conversions

Page 19: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Visitor Profiles – Understand Who Your Customers Are

User Segmentation, Demographics, Audience Targeting, User Engagement, User Activity

Visitor demographics reports and segments

Visitor behavioral and click path analysis

Tie all available users information with users activity

Get a detailed report per visitor on goals and funnels completed, pages viewed, time distance to conversion and multiple traffic sources used to drive the user to your site (upper-funnel)

Page 20: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Voice of Customer

Zero IT involvement

Ask the questions web analytics reports cannot answer

Give your customers a way to tell you what they want

Target your questions to a specific visitor segment

Page-Based Comments, Surveys, Website Satisfaction Polls

Page 21: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Search Engine Optimization

Search engine and keywords reports, site map management, SEO violations and errors.

Explore search engines and keywords which drive traffic to your site

Find out which search engine and keywords are best in generating sales

Discover which keywords convert best

Create an accurate and updated sitemap

Track content changes in real time - deleted pages, changes in site inventory and structure

Page 22: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Plugins

CRM Integration

Customers may use your website dozens of times before ever talking to your sales team. They research new products, download educational material, interact with other customers or chat with customer support representatives.

The CardioLog CRM plugin feeds all your web visitor data directly from SharePoint into CRM, updating customer profiles daily so it is accessible to sales.

With detailed web analytics data for each lead, sales teams can make more informed decisions - based, for example, on how active each lead has been on the website, or which product pages he viewed.

Third Party Tools Integration

The CardioLog Web Marketing Automation Middleware (WMAM) is a platform for implementing and integrating third party marketing services and tools into SharePoint Internet sites.

CardioLog WMAM enables customers to easily deploy and use the best of bread web marketing solutions on the market, with no need to edit any source code or deploy modules to production environments.

Our current third party tool inventory includes plugins for surveys, funnel analytics, chat, heat and click maps, visitor scoring, and many more.

Page 23: SharePoint Marketing Suite - Presentation from Intlock and Atidan

SharePoint Marketing Suite

Web AnalyticsReal time analytics, custom event tracking, path analysis, internal search, Data Export API, customized dashboards and reports, automatic alerts

Campaign Tracking and Advertising EffectivenessCampaign and traffic sources tracking, goal and funnel analysis

OptimizationBehavioral Targeting, A/B and Multivariate Testing

Visitor Profiles User Segmentation, Demographics, Audience Targeting, User Engagement, User Activity Reports

Voice of CustomerPage-Based Comments, Surveys, Website Satisfaction Polls

SEOSearch engine and keywords reports, site map management, SEOviolations and errors.

PluginsCRM integration, third party tools integration

Page 24: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Dozens of web analytics metrics, including visitors, visits, referrers, search actions, top pages, and many more

Custom events for tracking various activities such as document downloads, video player interactions, form submission, etc.

Data Export and developer API – integrate business information and develop applications which access your web analytics data.

Report scheduling and emailing

Export reports to Excel, PDF, PPT and XML

Web parts - add widgets to share your web stats

Centralized goals and funnels management

Goal measurement by visits and visitors

Web Analytics – Know Your Site and Customers

Create, filter, segment, schedule, export and publish reports

Page 25: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Seamless integration with SharePoint’s 2010, 2007 and 2003 Tree Structure, content and user metadata

A full web analytics package with unique JavaScript tracking mechanism, which enables advanced usage reports solution within SharePoint 2010, 2007 and 2003, Dynamics CRM, .Net application and others

Single reporting interface for multiple and time-zone distributed SharePoint farms, site collections and external applications

Advanced visitor segmentation, including integration with Active Directory and SharePoint Profiles and other organizational structures

An open API-based platform for report customization and tracking additional enterprise applications and usage

Robust scalability supporting large traffic volumes

Simple installation and deployment with a configuration wizard

Web Analytics – Know Your Site and Customers

Key Advantages for SharePoint

Page 26: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Seamless integration with SharePoint’s 2010, 2007 and 2003 Tree Structure, content and user metadata

A large selection of reports for SharePoint environments

Report drill down - from site level to single documents via tree structure

Integration with user Profiles and Groups

Real-time reporting (Analysis Center)

SDK / API - customization

Utilization of historic IIS logs

5 years of history data

Openness

And much more…

Web Analytics – Know Your Site and Customers

Features and Enhancements for SharePoint

Page 27: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Analyst

Information

WorkerView and Interact

End UserPortalAccess

ExecutiveOpen Spreadsheets and Reports

Analysis Center & Administration

ReportCenter

Developer

Interactive Real-time Ad-hoc

analysis

CardioLog System Integrator - SDK / API

Roles and Interfaces

Page 28: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Main building blocks: (a) Evaluate, (b) Monitor, and (c) Enhance

InSight – Next Generation Analytics Decision Making Engine

Identify web site goals and objectives, monitors significant usage events whichmight affect your website’s goals, and provides possible causes for data changes

Provides automatic friendly notifications for significant changes in usage data

Includes new and innovative website/portal-related metrics and reports

Enables analysts and decision makers to focus on taking action instead of sifting through data

Suggests possible causes for changes in data by cross-analyzing related sets of metrics

Key Advantages

Helps identify website/portal goals and define appropriate usage metrics

Page 29: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Campaign Tracking and Advertising Effectiveness

Identify and segment your traffic sources – organic and paid search, media campaigns, referring sites

Evaluate your site’s performance by banners, ad placements, search terms

Measure conversion and abandonment rate for each of your campaigns

Create unique campaign tracking links, reports and pixels for your affiliates

Exclude internal usage and testing traffic to keep your campaign information accurate

Campaign and Traffic Source Tracking, Goal and Funnel Analysis

Page 30: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Optimization – Increase Revenue and Conversions

Behavioral Targeting

Deliver the right content to the right people

Increase engagement

Maximize revenues and conversion

Improve your site’s user experience

Page 31: SharePoint Marketing Suite - Presentation from Intlock and Atidan

A/B and Multivariate Testing

Create tests instantly – zero IT involvement

Optimize multiple conversion goals

Evaluate the potential of your marketing channels

Target your tests to specific visitor segment

Easily create, manage and document your tests

Optimization – Increase Revenue and Conversions

Page 32: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Visitor Profiles – Understand Who Your Customers Are

User Segmentation, Demographics, Audience Targeting, User Engagement, User Activity

Visitor demographics reports and segments

Visitor behavioral and click path analysis

Tie all available users information with users activity

Get a detailed report per visitor on goals and funnels completed, pages viewed, time distance to conversion and multiple traffic sources used to drive the user to your site (upper-funnel)

Page 33: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Voice of Customer

Zero IT involvement

Ask the questions web analytics reports cannot answer

Give your customers a way to tell you what they want

Target your questions to a specific visitor segment

Page-Based Comments, Surveys, Website Satisfaction Polls

Page 34: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Search Engine Optimization

Search engine and keywords reports, site map management, SEO violations and errors.

Explore search engines and keywords which drive traffic to your site

Find out which search engine and keywords are best in generating sales

Discover which keywords convert best

Create an accurate and updated sitemap

Track content changes in real time - deleted pages, changes in site inventory and structure

Page 35: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Plugins

CRM Integration

Customers may use your website dozens of times before ever talking to your sales team. They research new products, download educational material, interact with other customers or chat with customer support representatives.

The CardioLog CRM plugin feeds all your web visitor data directly from SharePoint into CRM, updating customer profiles daily so it is accessible to sales.

With detailed web analytics data for each lead, sales teams can make more informed decisions - based, for example, on how active each lead has been on the website, or which product pages he viewed.

Third Party Tools Integration

The CardioLog Web Marketing Automation Middleware (WMAM) is a platform for implementing and integrating third party marketing services and tools into SharePoint Internet sites.

CardioLog WMAM enables customers to easily deploy and use the best of bread web marketing solutions on the market, with no need to edit any source code or deploy modules to production environments.

Our current third party tool inventory includes plugins for surveys, funnel analytics, chat, heat and click maps, visitor scoring, and many more.

Page 36: SharePoint Marketing Suite - Presentation from Intlock and Atidan

Special Free Trial Offer: [email protected] x5001

Visit us at www.intlock.com

Join our readers at blog.intlock.com