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  • 8/8/2019 Session 24 Perf Romance Based Pay1

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    Performance Based Pay

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    Motivation, Performance, and Pay

    Incentives

    Financial rewards paid to workers

    whose production exceeds a

    predetermined standard.

    Frederick Taylor

    Popularized scientific management and

    the use of financial incentives in the late1800s.

    Systematic soldiering

    Fair days work (Improve work

    Methods & Incentive Pay)

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    Consulting Survey Reports

    Mercer Human Resource

    2600 US workers Surveyed

    28% personally motivated by Incentiveplans

    29% felt rewarded because of good

    performance

    Hewitt Associates 95% of the company tie performance with

    incentive

    83% say programs are successful /

    somewhat successful.

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    Employee Preferences for Noncash Incentives

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    125

    Motivation and Incentives

    Herzbergs HygieneMotivator theory

    Hygienes (extrinsic job factors)

    Inadequate working conditions, salary, and

    incentive pay can cause dissatisfaction andprevent satisfaction.

    Motivators (intrinsic job factors)

    Job enrichment (challenging job, feedback,

    and recognition) addresses higher-level(achievement, self-actualization) needs.

    The best way to motivate someone is to organize

    the job so that doing it helps satisfy the persons

    higher-level needs.

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    126

    Motivation and Incentives

    Edward Deci

    Intrinsically motivated behaviors are motivated by

    the underlying need for competence and self-

    determination.

    Offering an extrinsic reward for an intrinsically-

    motivated act can conflict with the acting

    individuals internal sense of responsibility.

    Some behaviors are best motivated by job

    challenge and recognition, others by financial

    rewards.

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    Motivation and Incentives (contd)

    BehaviorModification/Reinforcement Theory

    B. F. Skinners Principles

    To understand behavior one must understand theconsequences of that behavior.

    Behavior that leads to a positive consequence

    (reward) tends to be repeated, while behavior that

    leads to a negative consequence (punishment)

    tends not to be repeated.

    Behavior can be changed by providing the

    properly scheduled rewards (or punishments).

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    128

    Employee Incentive Plans

    Individual Employee Incentive

    and Recognition Programs

    Sales Compensation

    Programs

    Organization wide Incentive

    Programs

    Executive Incentive

    Compensation Programs

    Team/Group-based Variable

    Pay ProgramsPay-for-Performance

    Plans

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    129

    Individual Incentive Plans

    Piecework Plans

    The worker is paid a sum (called a

    piece rate) for each unit he or she

    produces. Eg. Leads Generated

    Straight piecework - Slabs

    Standard hour plan %age

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    Individual Incentive Plans (contd)

    Pros and Cons of Piecework

    Easily understandable, equitable, and

    powerful incentives

    Employee resistance to changes instandards or work processes affecting

    output

    Quality problems caused by an overriding

    output focus

    Possibility of violating minimum wage

    standards (Private shirt manufacturers)

    Employee dissatisfaction when incentives

    either cannot be earned or are withdrawn

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    Individual Incentive Plans (contd)

    Merit Pay

    A permanent cumulative salary

    increase the firm awards to an

    individual employee based on his or herindividual performance.

    Merit Pay Options

    Annual lump-sum merit raises that do

    notmake the raise part of anemployees base salary.

    Merit awards tied to both individual and

    organizational performance.

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    Lump-Sum Award Determination Matrix (an Example)

    The Companys Performance (Weight =

    0.50)

    The Employees Performance

    Rating (Weight =

    .50)

    Outstandin

    g Excellent Good

    Margin

    al

    Unaccepta

    ble

    Outstanding 1.0 0.9 0.8 0.7 0.0Excellent 0.9 0.8 0.7 0.6 0.0

    Good 0.8 0.7 0.6 0.5 0.0

    Marginal

    Unacceptable

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    Pay Plans forManagers

    Base Short

    Term

    Long

    Term

    Benefits

    Mature 60% 15% 15% 10%

    Growing 40% 45% 25% 10%

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    At-Risk Variable Pay Plans

    Put some portion of the employees weekly payat risk.

    If employees meet or exceed their goals,

    they earn incentives. Eg. DuPont

    If they fail to meet their goals, they forgosome of the pay they would normally have

    earned. Eg. TCS Rs. 830 Mn

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    Incentives forManagers and

    Executives

    Short-Term Incentives: The Annual

    Bonus

    Plans that are designed to motivateshort-term performance of managers

    and are tied to company profitability.

    Issues in Awarding Bonuses

    Eligibility basis 45%, 25%, 12%

    Fund size basis (10% Share holders,

    20% Bonus)

    Individual awards & Split Awards