Service development to simplify for

businesses and entrepreneurs

Corporate Registers Forum 2015

Inga Otmalm/ Monica Grahn

Bolagsverket

(Swedish Companies Registration Office)

2015-03-

Agenda

1.Bolagsverket’s mission and

strategies for e-service development

2.Bolagsverket’s e-services and

ongoing development

3.e-Government in Sweden

Agenda

1.Bolagsverket’s mission and

strategies for e-service development

2.Bolagsverket’s e-services and

ongoing development

3.e-Government in Sweden

Sundsvall, a town in the middle of Sweden

.

Sundsvall – a beautiful town in the middle of Sweden

• Registration authority for Swedish companies

• Registration authority for corporate mortgages

• Swedish trade and industry register

• An important source of information

• Sells information on business enterprises

• Completely fee - financed

• Turnover 477 million Swedish kronor

• 545 employees

Bolagsverket

Vision!

Working together for a

simpler business life!

The Swedish government wants to..

• increase the number of people working and reach the lowest

unemployment in EU in 2020.

• continue to focus on better conditions for companies that are key

players in job creation.

Sweden should become the best in the world exploiting the

opportunities of digitisation !

Simplify for companies

• Policy's that focus on simplicity and security for small and medium-

sized companies are important for achieving the goal of having the

lowest unemployment in the EU.

• Simplify for companies is one method to get more people to start

and grow their businesses.

2015-04-24

Strategies

• We provide customer-friendly and efficient

(e-)services on the basis of customer needs:

fast, easy and right.

• We will and need to collaborate with other

authorities to achieve user-friendly services

• We have knowledge of the entrepreneur's

processes and life events

Agenda

1.Bolagsverket’s mission and

strategies for e-service development

2.Bolagsverket’s e-services and

ongoing development

3.e-Government in Sweden

February

2013

Verksamt.se- Information about starting and running a business

The Swedish Business Link to Government –

verksamt.se - is a collaboration among 6

authorities:

• Swedish Public Employment Service

• Swedish Companies Registration Office

• Swedish Social Insurance Agency

• Swedish Tax Agency

• Swedish Agency for Economic Regional Growth

• Swedish Customs

The goal is to make it as easy as possible to start and run a business.

The ambition is to involved more authorities, municipalities etc. in

future development.

Verksamt.se

A solution based on user needs.

Following the business lifecycle.

2011-03-04

The Swedish Business Link to Government

2015-04-24

Products and services

• Business registration for agents (FFO)

• Business registration for companies (RFB)

• ..

• Search for company information

• The Trade and Industry Register

• European Business Register

• Statistics on companies and associations

• Official Gazette

• ..

2015-04-24

Simplified and reduced reporting

from business to authorities

Government assignmentN2011/5884/ENT

• Mapping of 1 318 reporting requirements

2015-04-24

Service for identification

Service for signatory power

LegitimationAuthentication

Future business

Existing business

API E-services

Fullmakts-service

Authority C

E-serviceAuthority B

Receivingservice

Authority A

Mina meddelanden

Swedish Tax Agency

Authority register

Basic informationEnterprises

SKV

BOL

X

Reportingrequirement

register

SKV

BOL

X

Authority register

Business system

SKV

BOL

X

Authority business system

Connected authorities

4

Digital meetings

4Digital meetings - sectoral

example verksamt.seDigital meetings – authorities Digital meetings – private actors

Service catalogue

Information and services

Information exchangecatalogue

Verksamt.se- My basic information- Search & find requirements- Checklist & guide tool- My important dates

Service for reportingrequirements- Reporting requirement register- Metadata about requirements

Basic information on enterprises- Composite service

Service for notification- Calender reminder

Electronic filing

2015-04-24

Agenda

1.Bolagsverket’s mission and

strategies for e-service development

2.Bolagsverket’s e-services and

ongoing development

3.e-Government in Sweden

• 450 000 sq.km.

• Population 9,5 million

• 23 persons/sq.km.

• Stockholm, pop. 2 000 000

• Gothenburg, pop. 900 000

• Malmö, pop. 650 000

• 21 counties/290 municipalities

• 93 % Access to the Internet at

home

• 86 % Access to broadband at

home

• 5 % Never used a computer

Gothenburg

Malmö

Stockholm

Sweden

Majority

The Parliament

23 Ministries

The Government

Politicians and non-political staff

349 elected men and women

The governing system of Sweden

2013-10-09

23 Ministries

Ministry of Culture

Ministry of Defence

Ministry of Finance

Ministry of Rural Affairs

Prime Minister's Office

Ministry of Education

The Ministry for

Foreign Affairs

Ministry of Health

Ministry of Justice

E

Ministry of Enterprise

Ministry of the

Ministry of Employment

The Government is not

allowed to intervene in

decisions taken by an

government agency, nor

tell how to decide in a

certain case.

(The Constitution of

Sweden)More than 250

autonomous

agencies

2015-04-24

The Swedish way…

2015-04-24

Så enkelt som möjligt

för så många som möjligt.

As easy as possible for so many

as possible

IT in the service of people

2015-04-24

17 governmental agencies got the challenging task…

The eGovernment Delegation

The Swedish Tax Agency

The Swedish Customs

The Swedish Association of Local Authorities and Regions

The Swedish Agency for Economic and Regional Growth

The Swedish Transport Agency

The Swedish National Police Board

The Swedish National ArchivesThe Swedish Civil Contingencies Agency

The Swedish Migration Board

The Swedish mapping, cadastral and land registration authority

The Swedish Employment Agency

The Swedish Companies Registration Office

The Swedish Social Insurance Administration

The Legal, Financial and Administrative Services Agency

The Swedish Pensions Agency

Swedish Board for Study Support

Need for a delegation

• Autonomous Government Agencies

• Duplication of work occurs

• Governance and inter-agency coordination

needed

• Increase the efficiency

• Develope more user-friendly interfaces for

eServices

2015-04-24

Goals & Purpose

• Simplify life for individuals and

businesses.

• Smarter and more transparent

public sector supports

innovation and participation.

• An effective and more efficient

public sector.

2015-04-24

Important pieces and challanges

• Coordination

– Processes

– Connect and sharing

information

– Standards

– Architecture

• IT

• Information

• Regulations

• Financing

2015-04-24

GOVERNMENT AGENCIES

SHARED INFRASTRUCTURE

PRODUCTS AND CHANNELS

Basic data

business

Basic data

person

Sector PortalsVerksamt.se

Agencies,

municipalities

websites

Data and

Archives

Back-end

Systems

Information

and service

”My power of

attorneys””My messages”eID

Etcetera”My e-archive””My cases”

Printed matter

Personal meetings

Telephone

Etcetera

Businesses Citizens

Basic data

GIS

Basic data

…

2015-04-24

GOVERNMENT AGENCIES

SHARED INFRASTRUCTURE

PRODUCTS AND CHANNELS

Basic data

business

Basic data

person

Sector PortalsVerksamt.se

Agencies,

municipalities

websites

Data and

Archives

Back-end

Systems

Information

and service

”My power of

attorneys””My messages”eID

Etcetera”My e-archive””My cases”

Printed matter

Personal meetings

Telephone

Etcetera

Businesses Citizens

Basic data

GIS

Basic data

…

2015-04-24

Thank you for the attention!