sequence controls & software - swiss instruments

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Sequence controls & Software Refreshingly intelligent storage logistics

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Page 1: Sequence controls & Software - Swiss Instruments

Sequence controls & SoftwareRefreshingly intelligent storage logistics

Page 2: Sequence controls & Software - Swiss Instruments

Technically perfected solutions for stoTo make your business grow and flouWhy use “Factor ” for your warehouse logistics?

2

Industrial ITIndustrial IT

World of AutomationWorld of Automation

Material HandlingMaterial Handling

WarehouseWarehouse

Quality Quality

Production Production

System IntegrationSystem Integration

Page 3: Sequence controls & Software - Swiss Instruments

3

rage logistics:rish!

ManagementManagement

EngineeringEngineering

ProcessProcess

Success built inModern stock management is far more than simply storing and handling of materials,

products and tools. Nowadays, the warehouse is just part of an overall materials flow

system, and is therefore viewed and used increasingly as an active instrument.

Reliable delivery without excess stockBrave new world: Ordered today – delivered tomorrow. That's what customers expect

today. The ability to “deliver the goods” is decisive for a competitive edge. Obviously,

one could meet these demands by maintaining a comprehensive stock – with corre-

sponding capital lockup, but there's no need to swallow that bitter pill – there are other

solutions! Megamat's intelligent controls and software solutions optimize the inter-

actions between procurement, manufacturing, and distribution. This ensures that

surplus materials and dead stock are no more of an issue than unused storage space or

unnecessary routes during order picking.

Open up productive potentialApart from fast access times, the concept of customer service is becoming increasingly

important: Megamat's logistic solutions greatly improve service quality. Even complex

and multi-stage order picking procedures are executed reliably and speedily. The result:

throughput and productivity increased, and savings potentials are opened up – not only

in terms of material, but also in handling and personnel.

More efficiencySearching and running around in the warehouse, manual storage – this method is not

only tiresome but also outdated. In addition to easier working, innovative logistics sys-

tems also provide transparency: Stock-keeping and evaluation of basic data are just as

simple as making inventories. And that's not all: Possible sources of error during stor-

age and retrieval are drastically reduced. Megamat controls and software are self-

explanatory and user-friendly, with simple, clear menus. There's no need for intensive

training courses or costly familiarization procedures.

Page 4: Sequence controls & Software - Swiss Instruments

4

Overall planning and

conception by Megamat

Megalift

Picking Zone

Parcels Ready for Shipping

Parcel Shipment/

Pick Up

Packing Area

Live Storage Racks

Pallet Racks

Goods Arrival

Picking Zone with

Materials Handling

Intelligent Systems:Sequence controls

HOST-Interfaces

Replenishment

Goods arrival

Picking

Shipping

Material flow Buffering

Picking/Commissioning

Visualization

Locationadministration

Packing

Inventory

Sequence control – storage location structure andinformation management

Basic functions WMS

Example of a typicaldistribution center

Really smart

It's the sequence control system, which

puts intelligence into the mechanical

part of a storage system. It determines

the technical performance. It controls

the precise movement of trays, shelves

and bins, monitors all safety-relevant

procedures, and communicates with the

operator via the display.

Refreshingly openand flexibleMegamat has given a modular structure

to all its control systems. You can choose

between a single control system, operate

several interlinked units via a PC, or de-

cide on a sophisticated internal logistics

system with integrated stock manage-

ment. No matter which solution you in-

stall today, your system remains flexible.

Page 5: Sequence controls & Software - Swiss Instruments

5

Success is preprogrammed:Software

Targets

Person

IT

Storage logistics

MM 550 ML 650 ML 900 ML Com

Sequence controls based machine MM 240 / 260

Create a stablebase for yoursuccess withMegamat-Inven-tory.

EDP – when thingsreally get movingThe pressure to rationalize is growing

continuously – in all parts of a company.

Therefore, the guideline for efficient

stock management must be: as little as

possible, as much as necessary. A re-

quirement that can usually be imple-

mented only with the use of Electronic

Data Processing Systems.

Advantages

Megamat software solutions can signifi-

cantly reduce average retrieval times and

stock levels. Similarly, the location of

stock can be optimized: fast-movers are

stored in the most quickly accessible

locations, slower-moving goods in other

areas. Detailed data is acquired and

processed without delay; all stock move-

ments are registered immediately. This

improves stock control, and permits pre-

cise evaluations that serve as the basis

for planning and forecasting.

A concept for growth

Depending on your needs and require-

ments, Megamat offers both machine-

and PC-oriented software solutions. The

spectrum ranges from simple stock man-

agement up to supervisory host setups

and linked PPS and ERP systems – every-

thing is possible. When required, you can

install additional modules. This keeps

your investments within the planned

limits during every expansion stage, and

you remain open for new market devel-

opments and opportunities.

Page 6: Sequence controls & Software - Swiss Instruments

Everything clear from A to ZTerminology

– ASCII: standard character set used to display texts.

– ERP software: stands for Enterprise Resource Planning, and

is the generic term for a software package that links all de-

partments of a company. For example SAP R/3, Baan, Brain,

NaVision.

– Ethernet: a standardized network system.

– Gateway package: this software package provides a bridge

from one system to another, e.g. also to supervisory systems.

– Host: network computer, whose resources can be accessed by

the participating “guest” devices.

– IDoc: container for the exchange of data between SAP R/3,

R/2 and third-party systems.

– Interface: connecting point between external devices (e.g.

printers) and the computer.

– LCD: liquid crystal display (screen).

– MM 240, MM 260, MM 550: Megamat machine controls.

– ML 650, ML 900: Megalogistik.

– ML Com: Megalogistik Communication.

– PPS system: stands for Production Planning System.

– Remote maintenance: a communication link between the

customer's computer and the computer in our Support Center

is established via the Internet. This permits our experts to

carry out administrative activities, and to correct faults.

– Router: intelligent link between networks.

– RS 232: serial interface between two systems (e.g. barcode

scanner)

– RS 485: serial interface between several systems, whereby

one system controls all the data traffic between all the linked

devices (e.g. a computer connected to several Megamat

units).

– Server: central computer that is accessible for all devices in a

network.

– SM: stock management

– SMS: stock management software

– tRFC: stands for transactional Remote Function Call, and is

used by the SAP function modules for interchanging mes-

sages, and for downloading control recipes.

Page 7: Sequence controls & Software - Swiss Instruments

Summaryproduct profile

MM 240 – Standard with every unit

• Simple addressing of trays

• Safety functions

• Optimizing function

MM 260

• Interface to the SM software

• Access to Ethernet / IP address

• Existing company network can be used

MM 550

• Integrated stock management

• Linking of several units

• Without PC/IT support

Stock management softwareMegalogistik

unitcontrolMM 260

HOSTERP system, pps system, SAP, Baan, Infor,Pro Alpha, Brain, Bräuer, J.D.Edwards, Bewis,Silog,...

with SM without stock management (SM)

ML COM ML 650 ML 900

functionalbasic mod-ules of a SMsoftware

basic modulesof ML 650+ additionalcomplexfunctions

options options,special pro-gramming

+ +

= =

= = =

Controlsfor all device types

Page 8: Sequence controls & Software - Swiss Instruments

Solutions for better performanceSequence controls

6

All basic functions of MM 240 All basic functions of MM 240

Basic stock managementfunctions• Comprehensive article functions• Supplementary article functions

(e.g. packaging unit)• Display of information lists

Options• Ethernet interface• Blocking of “manual“ operating mode

Options• Package I:

User and access rights management

MM 240 MM 260 MM 550

+Communications interface• Direct link to the stock management

system Megalogistik• Any number of units can be operated

in a group

=

=

+

=

All options of MM 240/260

+

All options of MM 240

for MEGAMAT, MEGALIFT FSE, MEGALOAD

+

RS 232 / RS 485

+

=

Interface

Basic functions – MM 240• Standard location control with digital

path measurement• Monitoring of all safety-relevant

functions• Output of system and error messages

via the display• Tray assignment according to tray

number• Optimizing function (shuffle operation)• Volume indication• Tray database

Options• Storage location display• Storage location depth indication• Restriction of access to trays• Emergency operation• Interfaces:– Serial barcode port (RS 232)– Serial/parallel printer port

• Package II:Storage strategy

• Package III:Order handling

• Several units working in a group• Megadata

Page 9: Sequence controls & Software - Swiss Instruments

7

Makes everything Mega-easy:MM 240/260!

Get on board:MM 240Storing could hardly be simpler or more

convenient: The standard location con-

troller MM 240 with digital path meas-

urement guarantees lightning-fast

access to stored goods. All safety-rele-

vant functions are monitored continu-

ously. The LCD graphic display is easy to

read, and an extra-large keypad simpli-

fies operation. Key layout and key mark-

ing are logical and self-explanatory.

Training requirements and system famil-

iarization time are minimal. This helps to

prevent operating errors and downtime.

Combining, inte-grating, benefiting:MM 260

In addition to the functions of the

MM 240, the MM 260 controller features

an interface for direct linking to the

Megalogistik or any other stock manage-

ment system. This is important, if exter-

nal access is required, e.g. for automa-

tion, production or order handling. Thus,

any number of units can be operated in a

group, with direct control via a PC.

Page 10: Sequence controls & Software - Swiss Instruments

The all-in-one solution forlogistics: MM 550

8

Everything moving smoothly:If several units have been linked by means ofthe MM 550 controller, they can communi-cate with each other. If a requested article isnot available in a certain unit, the operator isinformed about the article's location. Listprocessing is route-optimized.

Basic SM functions Article functions• Matchcode search• Stock level administration• Fixed locations of chaotic free storage• Multi-location storage• Minimum stock level• Access frequency• Combination trays• Vacant location administration

Display and printing information lists• Article list• Storage location list• Minimum stock list• Printing possible via optional printer interface

Grouped units• Autostart: Call for an article to any group of units, with automatic start

pf the unit in which the article is stored. If there are several locations forthis article, the required location can be selected.

• Grouped units: Several units, e.g. MEGALIFT, MEGAMAT; MEGALOAD, arelinked by means of the MM 550 controller.

Expansion packagesPackage I: User and access rights management• Access rights via password• Password protection of tray areas – access to blocked tray

only possible via enable signal• User administration

Package II: Storage strategy• FIFO (First In First Out)• Auxiliary storage devices

Package III: Order handling• Job and order lists• Parts lists• Stock movement ledger (only in combination with Megadata)

Basic functions and expansion packages

Overall stockmanagementYou need a powerful stock management

system, but without an in-house EDP de-

partment or your own IT expert? The

MM 550 controller is ideal for companies

with small stores and limited numbers of

articles. This controller offers you all the

advantages of a stock management sys-

tem – without a PC. No additional in-

vestments in hardware or software are

necessary. What's more, it also eliminates

any questions regarding EDP know-how.

All storage data athandThe MM 550 controller has its own inter-

nal database. Moreover, the data record-

ing software has an interface for import-

ing article master data in the ASCII or

Excel format. This avoids tedious manual

data entry. And that's not all: You can

also use the controller directly to do your

order handling. If your store grows, your

logistics simply grows, too: the MM 550

can be expanded easily to include the

PC-based stock management system

Megalogistik ML.

Page 11: Sequence controls & Software - Swiss Instruments

9

Technical data of MM 550• Alphanumeric article ID with up to 20 characters• Article description in 2 fields with 20 characters

each• 7-digit indication of quantity (no decimals)• Article quantities: up to 10.000• Storage locations: up to 10.000• Tray indexing:

width max. 254 unitsdepth max. 99 unitsvariable tray indexing

Megadata(optional, recommended for data backup)

• PC software for data backup on diskette or hard disk

• Connection possible via serial RS 232 data backup interface or via Ethernet interface (if fitted)

• Export of data backup as an ASCII file

• Convenient handling of MM 550 data in online/offline mode

• Entry and modification of article data, parts lists, order lists

• Import of article master data by means of an ASCII file

➝ reading master data in one go – 'Convert file' as an option

runs under Windows 95 / 98 / ME / 2000 / XP.

Function keys

Confirmation button

Failure confirmation

Cancel

Cursor control

F1 F2 F3 F4 F5 F6

Picking

Storing

Numeric block

Alphanumeric block

The operation panel is simple and easy touse.

Practical example of MM 550Perfectly safe: Lufthansareally goes for it!

Lufthansa needed a secure system for

storing and managing their toolboxes.

Megalift provided the solution in com-

bination with the MM 550 controller:

Reliable identification and access rights

are ensured by the employee ID card,

toolbox removal and return are

recorded continuously. Special trans-

port trolleys are used for ergonomic

loading/unloading.

Page 12: Sequence controls & Software - Swiss Instruments

Functional and reliable:The ML 650 software solution

10

Basic stock management moduleAdministration of article master data / storage master data / vacantlocations, storage definitions, evaluations, system services, MS-Accessdatabase• Entry of any number of articles with up to 20-character article

identification• Matchcode search for two descriptive fields and article IDs for

storage/retrieval, plus article and storage lists• Quantity management with minimum stock levels (can be disabled)• FIFO (first in first out)• Container storage with maximum stock levels, or manual assignment

of storage location• Storage and retrieval, relocation, correction of stock levels• Graphic representation of the storage systems permits a visual check

of storage occupancy and space assignment• Label printing for storage or retrieval• List editor, label editor, for individual design of the printout• Stock level indication for individual units and the overall system• User administration, access management• Data backup manual / automatic

Extension module for order handling• Manual entry of orders, with direct deduction from the storage

locations• Order calling via PC or the controller• Order processing by storage location or route-optimized• Picking lists limitable to storage unit number or area

Extension module Multistart• Simultaneous start of the Megamats / Megalifts when an order

is called

Extension module host linking• Download from host (SAP etc.) to the ML 650 for article master

data, and order data• ASCII file transfer (Baan, proALPHA, etc.)

Extension module storage ledger• Stock movement list with function code, date, article ID, quantity, etc.• Various sorting criteria

Extension module cost centers / lending management• Definition and user-assignment of cost centers• Lending and return to cost centers

Extension module expanded unit management• Monitoring of max. tray loading• Height management of shelves and trays• User-dependent access rights to shelves and trays

Additional extension modules• License for additional PC workstation• License for additional Megamat/Megalift• Data transfer from previous system

Basic functions and extensions

Order data

Ethernet 100 MBit

ML 650

System configuration with ML 650– shown here in connection with 3 Megaliftsand host communication for orders

Ideal for small tomedium storesThe right software for every store: With

low to medium turnover rates in smaller

storage units, Megalogistik is an ideal

solution. The standard PC software

ML 650 is designed for functional, effi-

cient stock management, even with large

numbers of articles and several storage

sites. Regardless of whether the system is

static or dynamic, articles stored in the

Megamat or Megalift can be managed

with an external PC, including minimum

stock levels and associated unit of quan-

tity. Editing of lists, print operations, and

labelling as needed and each access is

recorded.

Features andbenefits

ML 650 has a modular structure, and

offers all the advantages of a powerful

PC user interface. Several units can also

be operated as a group. The database is

located in the PC or on the network. Con-

nection to a host system, and expansion

up to an ML 900 are possible. This

ensures that you are perfectly equipped

to deal with future developments.

Page 13: Sequence controls & Software - Swiss Instruments

11

The transparent arrangement of functionsplus graphical support greatly simplifies theuse of stock management with Megamat.

Practical example with ML 650Keeps AGFA in the pictureabout test times

Professional photo printers are

equipped with highly sensitive laser

units, which are stored and managed

efficiently at AGFA by means of Mega-

lifts and the PC software ML 650. The

trays are fitted with special holders for

the laser units, whereby the system

distinguishes between new units and

repair orders. It ensures that the test

time of 3 days is observed. After re-

trieval, every laser unit can be assigned

to a specific printer.

Page 14: Sequence controls & Software - Swiss Instruments

Versatile and convenient:The ML 900 software solution

12

Ideal for medium tolarge storesHigh turnover rates in medium to large or

multi-level stores require high-perform-

ance software in the background. ML 900

is the answer for complex storage struc-

tures, up to and including material flow

solutions. The powerful logistics system

handles the entire article management in

static or dynamic storage systems. Your

articles, storage and free locations, eval-

uations, and system services are just a

click away. ML 900 not only optimizes

the existing storage volume, but also the

access times.

Features and advan-tages

Like all Megamat solutions, the ML 900

has a modular structure, and can be

adapted individually to your company's

processes. Linking to a host with ERP/PPS

services is simple, because the software

has a standardized interface. Thanks to

the clear and well-designed operating

displays, the ML 900 is easy to use.

ERP

ML 900 workstations

EDV-Lan/Ethernet

Megalift group 1

ML 900

Megalift group 2

Data base

Basic functions and extensions

Basic stock management moduleAdministration of article master data / storage master data / vacantlocations, storage definitions, evaluations, system services,MS-Access database• Entry of any number of articles with up to 20-character article

identification• Matchcode search for two descriptive fields and article IDs for

storage/retrieval, plus article and storage lists• Quantity management with minimum stock levels (can be disabled)• FIFO (first in first out)• Container storage with maximum stock levels, or manual

assignment of storage location• Storage and retrieval, relocation, correction of stock levels• Graphic representation of the storage systems permits a visual

check of storage occupancy and space assignment• Label printing for storage or retrieval• List editor, label editor, for individual design of the printout• Stock level indication for individual units and the overall system• User administration, access management• Data backup manual / automatic

System configuration with ML 900, com-bined with material handling equipment:Via an external database, and data ex-change with the host ERP system, severalstorage units can be managed comfortably.

Storage ledger• Stock movement list with function code, date, article ID,

quantity, etc.• Various sorting criteria

Cost centers / lending management• Definition and user-assignment of cost centers• Lending and return to cost centers

Extended unit management• Monitoring of max. tray loading• Height management of shelves and trays• User-dependent access rights to shelves and trays

Page 15: Sequence controls & Software - Swiss Instruments

13

Extension module for order handling• Manual entry of orders, with direct deduction from the storage

locations• Order calling via PC or the controller• Order processing by storage location or route-optimized• Picking lists limitable to storage unit number or area

Extension module Multistart• Simultaneous start of the Megamats / Megalifts when an order is

called

Extension module host linking• Download from host (SAP etc.) to the ML 900 for article master

data, and order data• ASCII file transfer (Baan, proALPHA, etc.)

Optional extension modules for ML 900• Collective picking• Parts list administration• Batch management• Expiry dates• “Pick to light” solutions

Convenient menu guidance simplifies thehandling of relevant data in a complexstorage configuration (e.g. article masterdata, orders).

• Link to scales• Inventories• Project handling (consignment store)• Comprehensive statistical and evaluation functions

Additional possibilities• License for additional PC workstation• License for additional Megamat/Megalift• Data transfer from previous system

Page 16: Sequence controls & Software - Swiss Instruments

Storage space and retrievalstrategies with ML 900

14

Filling grade/Level display, Stock location occupation Overview of statistics

Should it be static ordynamic?As always, you have a choice: The ML 900

provides flexibility. When deciding for or

against a particular storage and retrieval

strategy, perfect order is not always the

best approach – “Chaos” has its advan-

tages! The decision for static or dynamic

stock management depends on many

factors.

Fixed locationsWith this approach, a specific storage

location is assigned to every article. The

articles can be arranged according to

certain criteria, e.g. weight, size, etc. If

possible, the replenishment source

should be close to the order picking loca-

tion. The locations are assigned and

changed manually. Advantage: article

weights and sizes can be taken into ac-

count during the order picking sequence

(from small to large, from light to heavy).

Chaotic assignmentof order pickinglocationsAll articles are stored without specific

space assignments. Any new storage/

order picking location is mostly situated

in the vicinity of the replenishment

source. Replenishment can be carried out

independently of the storage location.

Advantage: this approach results in high

performance, especially with two-stage

(article-based) order picking. Article

locations can be assigned dynamically –

optimum use is made of the storage

capacity.

Page 17: Sequence controls & Software - Swiss Instruments

15

Space assignment strategies of the ML 900

Strategy Brief description Advantages

Fixed assignment: fixed space assignment Fixed storage location for every article Access security (also in case of storagedata loss)

Zone assignment: free space assignment Storage of articles according to turnover Increased turnoverwithin defined areas frequency

Cross assignment: free space assignment Several storage locations for the same Access security in case one unit failswithin defined areas article distributed among several units

Chaotic storage: completely free space Storage of articles in arbitrary free Improved utilization of storage capacityassignment storage locations

Storage and retrieval strategies

Strategy Brief description Advantages

FIFO: first in first out Retrieval of articles that were stored first Avoids aged stock

Quantity adaption Retrieval of full and opened storage units Less re-storage, but more opened storageaccording to picking quantity units

Residual quantity preference Retrieval always from opened storage units Minimum opening (1 retrieval device / article)first

Route optimization: route-optimized storage Retrieval of articles with the shortest Minimized traveland retrieval access route

LIFO: last in first out Retrieval of articles that were stored most Avoids re-storage with certain storagerecently techniques

Practical example with ML 900Just-in-time retrieval asstandard

The ML 900 has been designed for com-

plex storage structures, as in the fol-

lowing case: Here, the powerful and

versatile software solution handles

standard parts according to the Kanban

strategy. There are no delays: the pick-

ing orders come from the host system.

During order picking, OEM labels are

printed for the article, and shipping/de-

livery is on the same day.

Page 18: Sequence controls & Software - Swiss Instruments

16

The future is here:ML Communication

Perfectly integratedinto all processesIncreasingly, companies are deciding to

combine all their departments in a cen-

tral ERP/PPS system. Megamat has

responded to these developments with

its host machine interface ML Communi-

cation. This gateway package provides

direct links to host software systems.

Storage/retrieval orders from the host are

read automatically, and the equipment is

SAP

ML ComGateway

Connection scheme ML Com

Practical example with ML ComUnlimited communication andbenefits

For Ferag GmbH, the host/machine inter-

face ML Communication provides unlim-

ited communication: The orders are

generated centrally in the company's head-

quarters, and the ERP system transmits the

data and picking orders online to the com-

puter in the central spare parts store in

Germany. Transcription errors and delays

are definitely a thing of the past.

controlled accordingly. Each order item is

acknowledged by means of the con-

troller's keypad, which simultaneously

calls the next item. If required, processed

orders can be reported to the host (oper-

ating systems: Windows, Linux, Unix,

IBM).

Page 19: Sequence controls & Software - Swiss Instruments

Systems, applications,products: SAP

17

The SAP software provides an overall rep-

resentation and the integration of all

functions within a company. To an ever-

higher degree, stock management is

being viewed as an integral and impor-

tant part of the overall material flow

system, which is why the links to the

store have become a major issue. Mega-

mat offers a standardized host interface

using the SAP IDoc format. Data is ex-

changed by means of transactional Re-

mote Function Call (tRFC).

Transport-orders TOWMTOID / WMTORDE1LTORHE1LTORI

TO-release by referencesWMRRID / WMRREFE1LRRFX

Cancellation request TOWMCAID / WMCATOE1LTCAHE1LTCAI

InventoryWMIVID / WMINVEE1LINVX

Material dataMATMASE1MARAME1MAKTME1MARCME1MARDME1MARMME1MBEWME1MLGNM

Storage confirmationWMTCID / WMTOCOE1LTCOHE1LTCOI

Moving stockWMSUID / WMSUMOE1LSUMX

Confirmation of cancel requestWMCAID / WMCATOE1LTCAHE1LTCAI

Inventory counting resultsWMIVID / WMINVEE1LINVX

InformationWMINID / WMINFOE1LINFX

Blocking shelvesWMBIID / WMBBINE1LBINHE1LBINI

SAP

WMSExemplary settings of ALE.

From

SAP

to M

egal

ogis

tik

From

Meg

alog

istik

bac

k to

SAP

Page 20: Sequence controls & Software - Swiss Instruments

18

Practical example:Gauselmann Project

A logistics solutionfor “fun and games”adp Gauselmann GmbH is a leading man-

ufacturer of slot machines and entertain-

ment equipment with and without

payouts. To guarantee a fast supply of

spares and replacement parts for their

customers, the company decided on a

sophisticated logistics solution: 6 Mega-

lifts FSE with the latest order picking

technology ensure the highest service

level. Order processing and management

of storage locations is done by means of

SAP R/3. Via the SAP interface WM-LSR

and using IDoc and tRFC, orders are

transferred to ML Com, which controls

the Megalifts.

Summary: Benefitsfor everyoneBefore the new logistics system was

introduced, parts were stored in a 4-tier

tray shelf. Storage capacity was at its

limits. Hard to believe but true: today, the

same floor space is used for storage,

order picking, and shipment – and only

60 % of the storage capacity is being

used! The new storage and order picking

technology has resulted in a 40 % pro-

ductivity increase, because orders can

now be processed in parallel.

Quality has top priority for adp GauselmannGmbH – which includes the commitment forcontinuous improvement in all areas.

ML Com combines several customer ordersinto a single collective picking job.First, an operator scans the customer ordernumber. The associated Megalifts arestarted simultaneously at the push of a but-ton. The employee at the lift display receivesall necessary information such as customerorder number, article ID, storage location,quantity, etc. LEDs in the retrieval equip-ment show the article positions.

Page 21: Sequence controls & Software - Swiss Instruments

Service precisely to your taste

19

Working for you dayand nightThe Megamat controls and software

packages are designed to make your life

easier. We not only give your employees

comprehensive training, but we also

provide a 24-hour service. Our Megamat

experts provide day-and-night support

via ISDN router and telephone hotline.

Our experience has shown that more

than 80% of all problems can be solved

quickly via the hotline, and most of the

faults can be remedied in a short time by

means of remote diagnostics and main-

tenance. Should a technician still be

needed, he will be on your premises as

soon as possible to get you back into

operation. This service is guaranteed by

our network of customer service points.

Comprehensive,worry-free serviceconceptsYou decide yourself, which of our services

you want to use – when and to what

extent – up to the full-service contract

which include all costs for maintenance,

repairs, spare parts, and the hotline

emergency service. Which means you

won't be faced with sudden unforeseen

costs. A service concept that has proved

to be fruitful for a large number of our

satisfied regular customers.

Page 22: Sequence controls & Software - Swiss Instruments

05/2

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Megamat GmbHMegamat-Platz 1D-86476 Neuburg/Kammel

Phone: +49 (0) 82 83 / 999 - 0Fax: +49 (0) 82 83 / 999 - 251Email: [email protected]: www.megamat.com

Der Spezialist

rund um die

Lagerlogistik

und Material-

wirtschaft.

The specialist

all around stock

room logistics

and supply chain

management.

Le spécialiste

du stockage

et de la

chaîne

logistique.

– solutions from a single source

Megamat is your partner in the area of logistics and materials management – from expert consultation and support during planning up tocomplete project handling and installation. Services also cover plant systems and after-sales care:

Megamat: vertical storage carousel for numerous applicationsMegalift: versatile storage lift systemMegaload: 3-axis lift system Megacell: horizontal carousel for fast, efficient order pickingMegalogistik: future-proof, flexible stock management software packageMegamat controls: for efficient selection, organization, and integration.Megamat service: comprehensive, around the clock, and in your area

Ask for more detailed information!

The standard scope of delivery does not include all the options and versions mentioned in the brochure.Subject to technical changes without notice.

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