sensing and productivity solutions

SENSING AND PRODUCTIVITY SOLUTIONSPaperless Maintenance with Voice-Directed Inspections

Jan HarmstorfOctober 2015

© 2015 by Honeywell International Inc. All rights reserved.

RECENTLY IN THE NEWS…2

How to improve quality and compliance?

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Engine operations training: too casual?

The aircraft maintenance (…) sector likes to congratulate itself on its professionalism, pointing to commercial aviation’s impressive safety

record as proof of a job well done.

Yet ask five line mechanics for anecdotes about their work and one will probably reveal not everything is done by the book. (…) Investigators blamed the accident on a deviation from manufacturer-approved procedures – a failure still all too

common (…).

Source: MRO Network News 21th September 2015


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Highly Diversified, Technology Driven Industrial Company

HONEYWELL CORPORATE PROFILE

• 1,300 Sites, 70 Countries

• 127,000 Employees

• 22,000 technologists worldwide

• 37,000 patents granted/pending

• Fortune 100

Aerospace Automation and Control Solutions

Performance Materials and Technologies

$40.3Bin Sales*

55%Sales outside U.S.*

$5.56Earnings Per Share*

$3.9Bin Free-Cash-Flow*

CORPORATE OVERVIEW

Honeywell’s Technology is producing more than:• 60% of the world’s gasoline

• 67% of the world’s paraxylene

• 85% of the world’s biodegradable detergents

Industry Leader in:• Home comfort and security

• Building control systems

• Smart Grid/demand response technology

• Sensing and productivity solutions

• Fire alarm systems and gas detection

• Personal protective equipment

Leader in revolutionary aerospace technology:• 1914: First autopilot flight

controller

• 1954: First commercial weather radar system

• 1975: First business jet turbofan engine

*- FY 2014


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MRO - PAPERWORK & DOCUMENTATION

• Time consuming documentation processes

• Service deficiency risk due to false entries made manually or due to

double data entries

• Occurrences of non-compliance (e.g. antiquated processes)

• Limited real time data

• Document storage (difficult to trace for audit purpose)

CURRENTLY USED DOCUMENTATION METHODS


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Standardized paperless processes compliant with regulations and manuals!

VOICE-DIRECTED INSPECTIONS AT HONEYWELL

Basics:

• Traditional RF wireless technology for real time data capturing

• Hands-free and paperless documentation while performing the inspection

Source: Honeywell Aerospace, Sky Harbor Facility, Phoenix, US

Improvements:

• Productivity: Reduces maintenance costs

• Accuracy: step by step process guidance

• Real time performance: Immediate ordering of parts and repair order creation

• Engineer‘s satisfaction: ease of use

• Reduces training time for new hires


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Suitable for Engine Overhaul, Component MRO, Heavy Maintenance or Line Maintenance Processes

e.g. Engines & Components

• Receiving• Induction• Teardown• Wash• Analytical• Materials/Kitting• Repair & Test• Final Assembly• Final Out

VOICE-DIRECTED INSPECTIONS AT HONEYWELL

Source: Honeywell Aerospace, Sky Harbor Facility, Phoenix, US

• Need to work hands-free/eyes free?• Structured business processes?• Structured data input/output?• Importance of accuracy &

compliance?


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• 1st site: Sky Harbor Facility, Phoenix, US• Site went live in June 2014• All engine lines (APU, MROC, Propulsion)• Current roll-out in Raunheim (Germany), Greer

(US) and Singapore

“Using voice ensures every tech follows the same process. It just makes my life easier” (Andrew Newingham, Honeywell APU Mechanic)

PIONEERS OF VOICE-DIRECTED INSPECTIONS

Honeywell Aerospace Lufthansa Technik

• 1st site: Hamburg Facility, Germany• Site went live in May 2015• APU Shop WT54• Case study and reference movie is now avaliable!

“Service quality, compliance with standards, productivity, working conditions and employee satisfaction have all increased substantially” (Ole Gosau, Head of APU Shop WT54)



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Booth # 742

[email protected]

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