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Sensing and Productivity Solutions Test & Measurement Services Services That Enable Optimal Product Performance

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Page 1: Sensing and Productivity Solutions - Honeywell Test and Measurement … · 2016-11-01 · For more information To learn more about Honeywell’s test and measurement products, call

Sensing and Productivity Solutions

Test & Measurement Services

Services That Enable OptimalProduct Performance

Page 2: Sensing and Productivity Solutions - Honeywell Test and Measurement … · 2016-11-01 · For more information To learn more about Honeywell’s test and measurement products, call

Honeywell Test and Measurement ServicesHoneywell Test & Measurement Service Programs protect your business investment with a fast, complete

and affordable suite of services. Who knows your sensor better than the manufacturer – Honeywell!

With Honeywell CALIBRATION and REPAIR Services, it’s easy to get the level of service that

makes the most sense for your business. You can take advantage of turn time options (standard or

escalated) and combine any repair with a calibration to insure minimal downtime to your business.

Honeywell Calibration is now available with CONTRACT SERVICES, including

streamlined pricing, bundled options and escalated turn times.

As a trusted advisor, Honeywell provides Calibration and Repair Services that allow

customers to extend their products’ lifecycle leading to a lower total cost of ownership.

2 measurementsensors.honeywell.com

Page 3: Sensing and Productivity Solutions - Honeywell Test and Measurement … · 2016-11-01 · For more information To learn more about Honeywell’s test and measurement products, call

Calibration Services Programs Specialized services aligned with the manufacturer’s expertise.Comprehensive capabilities designed for the unique calibration requirements for sensors. As the manufacturer of many products that require calibration, Honeywell T&M Calibration Services include a broad range of highly accurate capabilities for load, pressure, torque and displacement sensors coupled with the best pricing options for budgetary peace of mind.

There are two types of Calibration Services: Calibration Contracts and Per Incident Calibration. Calibration Contract is a service typically purchased at the same time as the product (i.e. load, pressure, or torque sensor) and is linked to the sensor’s individualized serial number. If the product is not covered by calibration contract, then a Per Incident Calibration may be purchased at the time the

product is returned for calibration service.

Calibration Overview• Calibrations traceable to the International System of Units (SI)

• Extensive calibration range options for sensors (see Tables 2 & 3)

• Broad suite of sensor form factors (see Table 3)

• Remote technical support available

Calibration Contract Services• Compared to per incident calibration pricing, you get the best value through locked in contract

services (see Table 1)

• Annual or longer duration contract terms

• Expedited turn time service (see Table 1)

• Option to add-on repair services at best Honeywell available pricing

Per Incident Calibration Services• Standard configuration locked-in pricing

• Streamline pricing enables ease of ordering service

• Bundled calibration and repair options

• Availability of calibration services for Honeywell and non-Honeywell products (see Table 2)

Repair Services Repairs delivered with superior processes and historic knowledge base. We know your business is conducted in harsh and rugged environments where damage is possible. Test & Measurement Repair services provide committed turnaround times, cost savings and expert technical support direct from the manufacturer. Factory certified repairs enable you to continue meeting your application requirements.

Per Incident Repair Overview• Troubleshooting services available to avoid return for repair

• Expert engineers providing product and application support

• Repair technicians aligned with design and manufacturing engineering support

• Standard products can be covered by flat rate repairs

• Bundled calibration and repair options

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Page 4: Sensing and Productivity Solutions - Honeywell Test and Measurement … · 2016-11-01 · For more information To learn more about Honeywell’s test and measurement products, call

For more informationTo learn more about Honeywell’s test and

measurement products, call +1-614-850-5000,

visit measurementsensors.honeywell.com,

or e-mail inquiries to [email protected].

Honeywell Sensing and Productivity Solutions9680 Old Bailes Road

Fort Mill, SC 29707

www.honeywell.com008918-2-EN | 2 | 07/16© 2016 Honeywell International Inc.

TABLE 1.

COVERAGE

Calibration ServiceRepair Service Warranty

Per Incident Contract

Manufacturing Defect No No No 12 months

Accidental Damage No No Yes 1 No

Turnaround Time 7 5 to 10 days 3 days 10 to 15 days 2 10 days

Evaluation Fee Yes 3 No Yes 3 No

Standard Pricing Yes Yes 4 Consult Factory N/A

TABLE 2.

SERVICES

Calibration Service Repair Services Warranty

Honeywell T&M

Sensotec by Honeywell

Lebow by Honeywell

Other Manuf.

Honeywell T&M

Sensotec by Honeywell

Lebow by Honeywell

Other Manuf.

Honeywell T&M

Sensotec by Honeywell

Lebow by Honeywell

Other Manuf.

Load Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes No

Pressure Yes Yes N/A Yes Yes Yes N/A No Yes Yes N/A No

Torque Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes No

Instruments Yes Yes Yes No Yes Yes Yes No Yes Yes Yes No

Displacement Yes Yes N/A No Yes Yes N/A No Yes Yes N/A No

TABLE 3.

CALIBRATION SPECIFICATIONS 5

Form Factor Range

Load Low Profile; Miniature & Subminiature; Canister Style; Donut Style; In-Line; Load Pins; Beam Style 100 g to 2,000,000 lb 0.22 N to 9,000 kN

Pressure Compact & Miniature; Industrial; Flush; Process & Hazardous Locations; Oil & Gas 10 in H2O to 160K psi 250 Pa to 11,000 Bar

Torque Reaction; Rotary - Slip Ring; Rotary - Transformer; Rotary - Analog & Digital Telemetry Shaft, Flange, Spline & Square Drive Configurations 0.18 lb in to 125,000 lb in 0.02 Nm to 170 kNm

1) Repair fee will apply. 2) Repairs with increased complexity may require additional service turn time. 3) Evaluation fee will apply to the price of either the calibration or repair, i.e. it will not be in addition to these prices. 4) Pricing less than standard list and available for 1 year and 3 year contracts. 5) Consult factory for instruments & displacement calibration specifications. 6) Services may be unavailable in certain locations. Consult customer support for availability. 7) Turnaround time is in business days.