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SELF-EVALUATION REPORT

BACHELOR OF MANAGEMENT STUDIES HONOURS

DEGREE [BMS(Hons)]

DEPARTMNT OF MANAGEMENT STUDIES

FACULTY OF HUMANITIES AND SOCIAL SCIENCES

OPEN UNIVERSITY OF SRI LANKA

NAWALA, NUGEGODA.

2018

2

SELF-EVALUATION REPORT

Outline of the Self-Evaluation Report

Section 1. Introduction to the Study Programme

Section 2. Process of Preparing the SER

Section 3. Compliance with the Criteria and Standards

Section 4. Summary

3

LIST OF ABBREVIATIONS/ ACRONYMS

BMS Bachelor of Management Studies

CPD Continuous Professional Development

DMS Department of Management Studies

EGAP English for General Academic Purposes

FCDC Faculty Course Development Committee

FHSS Faculty of Humanities and Social Sciences

FQAC Faculty Quality Assurance Committee

FRC Faculty Research Committee

HDIM Higher Diploma in Management

HDAF Higher Diploma in Accounts and Finance

HEIs Higher Education Institutions

HoDs Head of Departments

ICT Information & Communication Technology

ILOs Intended Learning Outcomes

IQA Internal Quality Assurance

IQAU Internal Quality Assurance Units

IQAC Internal Quality Assurance Cell

OMIS Open University Management Information System

MoHE Ministry of Higher Education

MOUs Memoranda of Understanding

NODES National Online and Distance Education Service

OBE Outcome – Based Education

OBE-SCL Outcome – Based Education and Student – Centred Learning

ODL Open and Distance Learning

OER Open Educational Resources

PA Project Assistant

PG Post Graduate

PR Programme Review

QA Quality Assurance

QAAC Quality Assurance and Accreditation Council

R&D Research and Development

SBS Subject Benchmark Statement

SCL Student – Centered Learning

SDC Staff Development Centre

SER Self – Evaluation Report

SGBV Sexual and Gender – Based Violence

SLQ Sri Lanka Qualification

SLQF Sri Lanka Qualifications Framework

TOR Terms of Reference

VLE Virtual Learning Environment

4

TABLE OF CONTENTS

SELF-EVALUATION REPORT ............................................................................................................ 2

LIST OF ABBREVIATIONS/ ACRONYMS ........................................................................................ 3

TABLE OF CONTENTS ........................................................................................................................ 4

LIST OF TABLES .................................................................................................................................. 5

LIST OF FIGURES ................................................................................................................................ 5

INTRODUCTION TO THE STUDY PROGRAMME .......................................................................... 6

1.1 Overview of the Open University of Sri Lanka ........................................................................ 6

1.2 Faculty of Humanities and Social Sciences and Department of Management Studies ......... 7

1.3 Introduction to BMS(Hons) Degree Programme ..................................................................... 9

1.4 Leaner Support Services .......................................................................................................... 11

1.5 Learner Support System and Management ............................................................................ 12

1.6 SWOT Analysis of the Programme ......................................................................................... 13

PROCESS OF PREPARING THE SER ............................................................................................... 15

2.1 Appointment of SER Writing Team........................................................................................ 15

2.2 Composition and Responsibilities of Appointed Task Forces ............................................... 15

2.3 Activity Schedules and Collation of Data ............................................................................... 17

2.4 Compilation of Draft SER ........................................................................................................ 17

2.5 Finalization of the Report......................................................................................................... 17

COMPLIANCE WITH THE CRITERIA AND STANDARDS .......................................................... 18

3.1 Criterion 1 – Programme Management .................................................................................. 18

3.2 Criterion 2 – Programme Design and Development .............................................................. 31

3.3 Criterion 3 – Course Design and Development ...................................................................... 39

3.4 Criterion 4 – Learning Infrastructure, Resource and Learner support .............................. 49

3.5 Criterion 5 –Learner Assessment and Evaluation ................................................................. 65

3.6 Criterion 6 – Innovative and Healthy Practices ..................................................................... 72

SUMMARY OF SER ........................................................................................................................... 79

ANNEXURE: ....................................................................................................................................... 81

5

LIST OF TABLES

Table 1.1: Demand for BMS (Honours) degree programme 2007-2017 ................................................ 8

Table 1.2: Staff Capacity of the Department .......................................................................................... 8

Table 1.3 Affiliations with Professional Organizations ........................................................................... 9

Table 1.4: SWOT Analysis of the Programme ....................................................................................... 13

Table 2.1: Details of the SER Writers of the BMS(Hons) of the DMS .................................................... 16

LIST OF FIGURES

Figure: 1.1 Open University of Sri Lanka – Outreach .............................................................................. 6

Figure: 1.2 BMS (Hons) Graduate Profile ................................................................................................ 9

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SECTION 1

INTRODUCTION TO THE STUDY PROGRAMME

1.1 Overview of the Open University of Sri Lanka

The Open University of Sri Lanka (OUSL) is the premier Open and Distance learning

institution in Sri Lanka established in 1980, under the Universities Act No. 16 of 1978 and

OUSL Ordinance No. 1 of 1990, as amended. OUSL with its five faculties currently serves

more than 40,000 students, through its Regional and Study Centers located around the country

(Figure:1.1).

Figure: 1.1 Open University of Sri Lanka – Outreach

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1.2 Faculty of Humanities and Social Sciences and Department of Management Studies

The Faculty of Humanities and Social Sciences (FHSS), has four academic Departments;

Management Studies, Legal Studies, Language Studies, and Social Studies with a staff of

approximately 200 and over 16000 students. It offers a variety of programmes starting from

certificate programmes to research degrees. It serves the students in all centres of OUSL.

The Department of Management Studies (DMS) commenced teaching in 1980 with a diploma

and has expanded to offer wide array of programmes: Advance Certificate in Entrpreneurship

and Small Business Managemet, Higher Diploma in Management, Bachelor of Management

Studies Honours Degree, Postgraduate Diploma in Management, Postgraduate Diploma in

Human Resource Management, Commonwealth Executive Master of Business/Public

Administration, Master of Business Administration in Human Resource Management, and

research degrees including PhDs. In addition, DMS offers 5 short courses to meet the industry

demand. Up to date, nearly 3500 management professionals have graduated and almost all the

graduate students of management studies have found employment in higher managerial

positions in the private and the public sector.

With the objective of imparting management knowledge for the development of management

skills and appropriate management attitudes, services are provided to a wide spectrum of clients

comprising young school leavers, managers, public administrators and small and medium scale

entrepreneurs utilizing the human resources that includes the services of visiting academics

from other universities and institutes and, physical infrastructure of OUSL and, with the

support of partnerships and collaborations with national and international organizations.

Considering the growing national need for enhancement of professional managerial knowledge

and capacity building in the private and public sector and with a view to better catering to the

expanding requirements of the country, DMS pursue to establish a faculty, Faculty of

Management Studies, at the Open University of Sri Lanka.

8

Table 1.1: Demand for BMS(Honours) degree programme 2007-2017

Year No.

Applied

*No. of New

enrolments

No. Re-

registered

Total No. of

Students

2007 2742 467 363 830

2008 1911 481 543 1024

2009 2299 582 659 1241

2010 1575 800 836 1636

2011 2655 816 1144 1960

2012 2300 900 1219 2119

2013 3101 880 1382 2262

2014 1845 1038 1569 2607

2015 2638 979 1871 2850

2016 3160 702 2105 2807

2017 3450 1520 2200 3720

Table 1.2: Staff Capacity of the Department

Types Approved

Cadre

Filled

Cadre

Vacant

Permanent

Professor 01 00 01

Senior Lecturer/Lecturer 20 16 04

Management Assistant 04 04

Office Assistant 02 02

Temporary

Academic (Programme) Coordinator 03

Project Assistant 08

Lecturer on Contract ( for Regional) 06

Total 27 39 05

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Table 1.3 Affiliations with Professional Organizations

Levels Programme Name of the organization

Undergraduates

BMS (Hons)

The Institute of Certified Management

Accountants of Sri Lanka (CMA),

The Association of Accounting Technicians of

Sri Lanka (AAT)

MI College

Korean University

Postgraduates MBA in HRM Institute of Personnel Management (IPM)

CEMBA/CEMPA Common Wealth of Learning (COL)

MBA/MSc in Supply

Chain Management

Institute of Supply and Materials Management

(ISMM) and Miloda Academy of Finance

Studies (AFS)

1.3 Introduction to BMS(Hons) Degree Programme

BMS programme was initiated in 1998 to cater to the growing demand for management

degrees in the country and it was revised from time to time in line with the changing demand.

Figure: 1.2 BMS (Hons) Graduate Profile

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Aims and Objectives of the BMS(Hons) Degree Programme

a) to provide a vision of management to face the business challenges of the 21st century.

b) to provide advanced knowledge and skills to those in need of training in management,

at the degree level.

c) to inculcate professional decision making capabilities.

d) to expose students to concepts and principles of environmental, social and ethical

issues and responsibilities in business.

e) to address global issues of management in a changing international environment of

business and commerce.

Entry Requirements to BMS(Hons) Level 3

Be 18 years of age and possess any of the qualifications mentioned below:

i. Any three passes in one sitting at the GCE(A/L) Examination.

ii. Any OUSL Foundation Programme.

iii. Other equivalent qualification acceptable to the Senate.

iv. OUSL Diploma in Management.

v. Entrepreneurship and Small Business Management Programme of OUSL.

A student at SLQ Level 5 with recognition of previously obtained relevant qualifications and

experiences may be considered for lateral entry to the programme.

Minimum duration to complete the BMS(Hons) degree is four academic years.The medium of

instruction is English but at Levels 3 and 4, assistance is available in Sinhala and Tamil media.

Programme Outcomes

Outcomes of the programme are expected to achieve at two levels; Higher Diploma level and

Honors Degree level. Students who successfully complete SLQ Level 3 and SLQ Level 4

courses amounting to a total of sixty (60) credits with a GPA of not less than 2.00, may be

awarded with the Higher Diploma in Management. The candidates, who complete SLQ Level

3, SLQ Level 4, SLQ Level 5 and SLQ Level 6 courses shall be awarded the BMS(Hons)

degree.

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The degree holders will be able to obtain following competencies.

Comprehensive knowledge and skills related to the principles and practices necessary

at managerial positions in contemporary organizations.

Skills in planning, organizing, directing and controlling organizational resources

Responding proactively to the changing societal role of managing organizations.

Consolidating and strengthening of knowledge, research capacity and skills aiming at

achieving intellectual independence.

Programme Summary

BMS Degree includes;

Core Courses

Areas of Specialization

Research Project

Continuing Education Courses

All core courses in SLQ Level 3 to Level 6 has thirty credits each, where SLQL 6 comprises

fifteen credits in compulsory courses and seven credits research project and eight credits of

specialized courses.

Modules of the Start@OUSL include English for General Academic Purposes (EGAP) offered

by Department of Language Studies, and Information and Communication Technology (ICT)

Skills offered by Department of Computer Science.

Students are evaluated using two components: Continuous Assessments and Final

Examination.

1.4 Leaner Support Services

Regional and study centres are established with lecture rooms, computer centres with video

conferencing, libraries, examination halls, canteens and student support services.

The career guidance unit, Counselling and Medical Centres were established to support

students. In addition, Temporary Residential Facilities are available at selected centres. OUSL

has a Security system provided at all centres. The ICT Unit maintains university information

system and trains staff. Student Welfare division deals with financial, sports and cultural

matters and Student Counselling system looks after personal issues of students.

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1.5 Learner Support System and Management

DMS uses multiple resources and techniques to achieve the learning outcomes of the course

modules. A blended learning environment with ICT tools are used in a student centric learning

environment. In addition to assessments used in course modules, specific objectives with social

responsibility are achieved through Research and CSR projects.

The central element in teaching and learning system, printed texts, includes review questions

and activities. OUSL maintains “MyOUSL” student management and learner management

system enabling students to access their personal, financial, assessment status and, other

information and to apply for final examinations, view course materials and engage in

discussion groups.

National Online Distance Education Service(NODES) and its access centres support

undergraduates, graduates and professionals with Moodle e-classroom, video conferencing

facility and computer systems with Internet connectivity at its over 20 centres spread around

the country. OUSL has a well-equipped library with advanced online journal search facilities

and web based assistance to students. Audio Visual Resource Centre at library provides

audio/video material reference facilities for students.

Day Schools: Day schools are conducted by academics at OUSL Centres for discussions and

clarification of subject matters.

OUSL utilizes OER materials, new digital resources, online learning activities and content

through MOOCs (Massive Open Online Courses) from world renowned universities to

strengthen the teaching methods.

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1.6 SWOT Analysis of the Programme

Table 1.4: SWOT Analysis of the Programme

STRENGTHS WEAKNESSES

Self motivated Staff with strong

academic credentials , experience and

ODL knowhow

Diverse group of academics staff

(different levels, disciplines, culture, age,

exposure)

Large student population with diverse

demographic characteristics

Flexible teaching and learning

environment

Availability of multi entry and exit points

The student base, majority consists of

students with working experience

Continuous upgrading and updating of

curricula to meet the industry

requirements

Availability of ladder of opportunities for

all levels

Availability of island wide strategically

located study centre network

Sound working environment and

collaboration among academic and

nonacademic staff

Good image and reputation nationally

and internationally

Adherence to various quality assurance

practices

ILOs of the programme are well defined

and clearly related to the courses offered

Up-to-date communication and

information support systems (LMS,

Online Results Review System

Use of ODL methodology with multiple

teaching and learning technologies

Availability of well integrated ERP

system (OMIS)

High student to staff ratio

Inadequate infrastructure facilities

(lecture hall, lab, seminar hall) to meet

the rising demand

Inadequate familiarity of students with

the ODL system

Lack of intimation between faculty and

past students

Dearth of staff in relation to certain

disciplines

Insignificant number of foreign students.

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Availability of modern service centres;

CETMe, university press, IRD, career

guidance unit, SDC, PIO, TRF, NODES

and NACs

Organization of cultural events and sport

activities.

MOUs with national and international

institutions for academic and professional

collaboration.

OUSL counseling center and mentoring

programs.

Contribution by the staff at national level

through research and consultancy

OPPORTUNITIES

THREATS

Availability of large number of student

base island wide without proper access to

quality higher education

Rising demand by the industry to

establish links with DMS for R&D and

professional development

Increasing demand nationally and

internationally for staff and student

exchange and also for capacity

development.

Ever rising worldwide demand for

education through ODL methodologies

Advancement of technologies that can be

utilized to improve the teaching and

delivery methods.

Increasing technological know-how and

access to technology island wide

Availability of scholarships for higher

education in national and international

universities.

Introduction of courses conducted using

ODL methods by conventional and

private universities

Increasing degree awarding institutions in

the country

Availability of external degree

opportunities at conventional universities

Non-implementation of national policy

on education

Lack of attraction towards paid higher

education due to economic hardships in

the country

Wide spread student union activities

Lack of employment opportunities for

students and graduates.

Brain-drain in academic staff looking for

greener pastures.

15

SECTION 2

PROCESS OF PREPARING THE SER

The SER for the current Programme Review is a document prepared by the DMS, FHSS with

regard to the BMS(Hons) Degree programme that it offers.

2.1 Appointment of SER Writing Team

A workshop on writing the SER for FHSS was held on 20th December 2017at the Faculty

Board Room of the FHSS. The workshop was conducted by the Prof Uma Coomaraswamy.The

coordinator of FQAC, Heads of the Departments and the lecturers of the Faculty took part in

this event.

The first meeting of the FQAC was held on 21 July 2017 at the Dean office under the aegis of

Dr.Shantha Abeysinghe, the Dean of the Faculty Humanities and Social Sciences. At this

meeting discussed about the process of SER and Programme Review (PR) Mannual for OUSL.

Updated PR Manual for OUSL received on December 2018.

Our team have participated the workshop on SER writing for PR conducted by Prof. Deepthi

Bandara to preparation for PR organized by the QAAC in the Auditorium, UGC on 11 January

2018. A team constituted from each task forces attended the workshop.

We attended an Internal Quality Assurance workshop was held in order to create awareness

among lecturers in the OUSL on 18th January, 2018 at the conference room of the Senate

House organized by Prof. Thusitha Jayasooriya, Director / IQAU. This workshop was

conducted by Dr. Upali Mampitiya was held with a view of informing the academic staff of

the importance and methods of establishing an internal quality assurance. Then a Task Force

was established to speed up the SER writing and they are currently leading this project.

Deadlines were fixed for the submission of the first draft of each category on 28th February

2018 and the submission of the overall report on 09th June 2018. Since there was limited time

for preparing SER and a Trade union action of non-academic staff started from 28 February

2018. It was proposed to extend the submission date towards the end of May by the Standing

Committee of Management Studies.

2.2 Composition and Responsibilities of Appointed Task Forces

As highlighted in Table 2.1, several task forces were appointed by the Head of the Department

and their responsibilities were explained while having interactive dialogues with them in terms

of completing the overall objective. In the process, junior academic and supportive staff

members have engaged in collecting necessary data and the senior academic members involved

in drafting the report.

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Table 2.1: Details of the SER Writers of the BMS(Hons) of the DMS

No. Criterion Team Members Job Title

SER Team Leader Dr.V.Sivalogathasan Head of the Department

1 Programme

Management

Mr. S.A.D. Senanayake

(Team Leader)

Senior Lecturer (GI)

Mr. K.P.J.M. Pathirana Senior Lecturer (GII)

Ms.Harini Perera Temporary Lecturer

Ms. M.A.S.Malithi Lecturer on Contract

Ms.V.S.A.Weerakkody PA - BMS Level 3

Ms.W.Nilakshi PA - ESBM (S/E)

2 Programme Design

and Development

Dr. H.D.D. Champika

Liyanagamage

(Team Leader)

Senior Lecturer (GII)

Mr. K.P. Nishantha Senior Lecturer (GI)

Ms. G.A.J. Silva Lecturer

Ms. K.D.P.M. Kothalawala Lecturer on Contract

Ms. W.W. Nilwala PA - BMS Level 4

Ms. M.S.F.Akeela AC- CEMBA/CEMPA

3 Course Design and

Development

Ms. R.M.P.P.L.S.

Rajapakshe

(Team Leader)


Mr. Janaka Heenkenda Lecturer (Prob)

Ms .K. Sewwandi Temporary Lecturer

Ms. M.D. Sandaruwani Lecturer on Contract

Mr. W.A.B.P. Dabarera SerEdu.Assistant

4 Learning

Infrastructure,

Resource and

Learner support

Dr. Nalin Abeysekera

(Team Leader)


Mrs. S. Sapukotanage Senior Lecturer (GII)

Ms. S. Manoshika Temporary Lecturer

Mr. T.H. Rathnayake Lecturer on Contract

Ms. M.A. Marcus PA - BMS Level 5

5 Learner Assessment

and Evaluation

Dr. L.P.S. Gamini

(Team Leader) Senior Lecturer (GI)

Mr. W.A.R. Senevirathne Lecturer

Mr. S.S.K. Edirisinghe Senior Lecturer (GI)

Ms. J.M.A.N. Kumari Lecturer on Contract

Mr. Deepal

Bataduwa Arachchi

Senior Consultant

CEMBA/CEMPA

Mr. M.M.A. Lathif Consultant - ESBM (T)

6 Innovative and Good

Practices

Dr. S.J.M.P.U. Seneviratne

(Team Leader) Senior Lecturer (GI)

Mr. C.P. Weerasekara Lecturer (Prob)

Mis. J.C. Hapugoda Lecturer (Prob)

17

Ms. S. Kalavathy Lecturer on Contract

Ms.V.R.N. Madhushani PA - BMS Level 6

Common Team for

Assistance

Ms. T.D. Dharmasiri

(Team Leader) Data Entry Operator

Ms. T.S. Rathnasinghe Data Entry Operator

Ms. W.K.S. Mangalika Typist (Sinhala)

Mr. D.G.L.A. Jayarathna Management Assistant

Mr. Priyantha Lakshman Staff Assistant

Mr. A.M.G. Sisirasena Staff Assistant

2.3 Activity Schedules and Collation of Data

Date and time to meet the task forces members to discuss the progress of preparing the SER

were fixed and, every Monday at 10.30am members met at the Department conference room.

Further, at the Monthly Departmental Meetings progress was reported.

The members of the task forces were deployed in data generation and collection process and

various departments, units and entities of FHSS and the main administrative divisions of OUSL

contributed to fulfil the requirements of making the SER. DMS became the main platform for

all members of the task forces.

2.4 Compilation of Draft SER

It was a real challenge of developing the draft document with the short period of time from the

date of actual engagement of preparation the SER. Thus, it has been discussed in every occasion

to motivate the members in this purpose. Finally, the teams have made their final attempt to

develop the draft report by 09 March 2018. Once the draft was finalized, senior members of

the DMS took the responsibility to review and edit the draft SER.

2.5 Finalization of the Report

The task forces have completed their tasks by compiling all documentary evidences related to

the SER before its submission to QAAC. The Head of the Department and Dean of the FHSS

has taken necessary steps to send the soft and hard versions of the SER.

18

SECTION 3

COMPLIANCE WITH THE CRITERIA AND STANDARDS

3.1 Criterion 1 – Programme Management

No. Standards Claim of the degree of internalization of Best

Practices and level of achievement of Standards

Documentary Evidence to

Support the Claim

Code of the

Evidence

1.1 The Faculty offering

programmes has a mission

statement that is relevant to its

operational context adhering to

ODL mode of delivery and is

supported by clearly defined

goals and objectives.

Aims of the BMS(Hons.) degree are aligned with the

OUSL mission, ODL methodology and the objectives of

Faculty and the Department of Management Studies

(DMS)

1. OUSL Mission

statement

2. Faculty handbook

3. Department web site

4. DMS Proposal to UGC

5. Programme profile

DMS/C1/S1/e1

DMS/C1/S1/e2

DMS/C1/S1/e3

DMS/C1/S1/e4

DMS/C1/S1/e5

1.2 The Faculty organizational

structure is adequate for

effective management and

execution of its core functions

with respect to programme

management.

Faculty and DMS are set up as per Universities act and

OUSL ordinance with the intension to offer discipline

based academic programmes.

Various committees serve the needs of functioning of the

programme.

DMS has an organizational structure to manage the

programme activities.

The University Act No. 16

OF 1978

OUSL Ordinance

OUSL Annual report

Faculty Handbook 2014

Faculty Board Minutes

Faculty Advisory

Committee

Subcommittee on course

development committee

Departmental meetings

Departmental programme

management structure

DMS/C1/S2/e1

DMS/C1/S2/e2

DMS/C1/S2/e3

DMS/C1/S2/e4

DMS/C1/S2/e5

DMS/C1/S2/e6

DMS/C1/S2/e7

DMS/C1/S2/e8

DMS/C1/S2/e9

1.3 The Faculty Action Plan with

respect to programmes of study

are up to date and aligned with

the University’s /HEI’s

strategic plan and demonstrates

The Faculty/ Departmental plans are stated in the

Strategic Management plan (SMP). Trends and needs in

management are set out in it. DMS has extended

servicing the programme at outstations to meet the

demand for management programmes.

University corporate plan

Progress report of DMS

Advertisement: List of

centres

DMS/C1/S3/e1

DMS/C1/S3/e2

DMS/C1/S3/e3

19

readiness to adopt new trends

in higher education and ODL.

The DMS planned to establish a Faculty to accommodate

new trends.

Electronic platforms are used in delivery and assessment.

Faculty proposal and new

developments

Online testing

Moodle classroom,

MyOUSL

DMS/C1/S3/e4

DMS/C1/S3/e5

DMS/C1/S3/e6

1.4 The Faculty adopts

management procedures that

are in compliance with national

and institutional standards

operational procedures (SOPs),

and they are documented and

widely circulated.

Department adopts and implements management

procedures in compliance with the SOPs.

These are documented and available for staff on intranet

and in print.

UGC circulars are adopted and circulated among staff.

Procurement guidelines

Financial regulations

Payment schemes

Annual audit reports

Examination manual

UGC Circulars adopted

DMS/C1/S4/e1

DMS/C1/S4/e2

DMS/C1/S4/e3

DMS/C1/S4/e4

DMS/C1/S4/e5

DMS/C1/S4/e6

1.5 The Faculty adopts a

participatory approach in its

governance and management

and accommodates external

academics/relevant

stakeholder’s relevant field/s

of study and student

representation on Faculty

boards.

Course development teams and panel of examiners

comprised of professionals and external academics.

Faculty Board includes student representatives also.

Faculty has Heads of Departments meetings, Faculty

Advisory Committee meetings and staff meetings to

discuss matters, assist Dean/ Heads and to share

information.

Members of the Faculty

Board

Agenda of the Faculty Board

Meeting minutes of Heads

of Departments

Meeting minutes of Faculty

Advisory committee

Meeting minutes of BMS

team meetings

List of members of course

development teams and their

addresses

DMS/C1/S5/e1

DMS/C1/S5/e2

DMS/C1/S5/e3

DMS/C1/S5/e4

DMS/C1/S5/e5

DMS/C1/S5/e6

DMS/C1/S5/e7

1.6 The Faculty have

subcommittees/adhoc

committees to coordinate

implementation of all functions

of programme management.

Programme and course development teams consists of

industry professionals and academics of other

universities.

Programme development and management has various

committees with relevant coordinators.

List of members of course

development Committees

Bylaws committee

TOR of Bylaws committee

Faculty Advisory committee

DMS/C1/S6/e1

DMS/C1/S6/e2

DMS/C1/S6/e3

DMS/C1/S6/e4

DMS/C1/S6/e5

20

TOR of the Faculty

Advisory Committee

Meeting minutes of BMS

team meetings

DMS/C1/S6/e6

1.7 The Faculty adheres to the

annual academic calendar that

enables the students to

complete the programme and

graduate at the stipulated time.

Activity planning meeting is conducted at the beginning

and centerwise timetables are issued to students at the

registration.

Academic activities take place during same period in

every year.

Two consecutive Activity

Planning meeting minutes

Programme time tables of

five years

Final examination time

tables of two years

List of Examination panel of

examiners meetings

DMS/C1/S7/e1

DMS/C1/S7/e2

DMS/C1/S7/e3

DMS/C1/S7/e4

1.8 The Faculty adheres to the pre-

planned annual operational

cycle for the programmes of

study.

The programme activities takes place during same period

in every year. According to the academic activity

schedule final examinations are held by the examination

division.

Two consecutive Activity

Planning meeting minutes

Programme time tables of

five years

Final examination time

tables of two years

DMS/C1/S8/e1

DMS/C1/S8/e2

DMS/C1/S8/e3

1.9 The Faculty has mechanisms in

place to ensure effective

communication & coordination

among different institutional

constituencies to conduct

academic activities of the

programme of study.

With all key parties involved in the delivery, an activity

planning meeting is conducted at the beginning to

schedule all activities. Department adheres to this

schedule.

Programme related activities are announced at the

Faculty and examiners are recommended for

appointment for Senate.

Activity Planning meeting

calling letter

Activity planning meeting

minutes and scheduled dates

Faculty Board Meetings

minutes on

Programme announcements

appointment of examiners

Senate minutes on


DMS/C1/S9/e1

DMS/C1/S9/e2

DMS/C1/S9/e3

DMS/C1/S9/e4

DMS/C1/S9/e5

DMS/C1/S9/e6

DMS/C1/S9/e7

DMS/C1/S9/e8

DMS/C1/S9/e9

21

1.10

The Faculty makes available a

Handbook to all prospective

students.

OUSL has a university prospectus

Faculty Handbook

Programme prospectus

University prospectus

Faculty Handbook

Programme prospectus:

copy of e-prospectus

DMS/C1/S10/e1

DMS/C1/S10/e2

DMS/C1/S10/e3

1.11

The Faculty makes available a

study programme prospectus to

all incoming students enrolling

in the programme of study.

Programme prospectus contains all the information

pertaining to BMS(Hons.) degree.

The Student Guide Book is issued to all registered

students. It contains the programme schedule as well.

Programme prospectus:

copy of e-prospectus

Copy of advertisement

stating web link for e-

prospectus

Student Guide Book for

BMS(Hons.) degree

programme

Web link for bylaws

DMS/C1/S11/e1

DMS/C1/S11/e2

DMS/C1/S11/e3

DMS/C1/S11/e4

1.12

The Faculty website is up to

date with current information

and provides links to all

publications such as

handbooks/prospectus, special

notices, announcements, etc.

Based on OUSL web committee approved template,

DMS web page leader develops and maintains web.

DMS web publication, “e-NEWS”, contains news

pertaining to DMS and its students’ achievements.

For special notices and announcements, ‘SMS alert

service’ is used.

The ‘MY OUSL’ platform available with the OUSL e-

learning facility is also used to provide information and

send information to students.

Web link of the

departmental web page and

a sample

E_NEWS bulletin

Document on SMS alert

service

MY OUSL homepage and

inside page

DMS/C1/S12/e1

DMS/C1/S12/e2

DMS/C1/S12/e3

DMS/C1/S12/e4

1.13 Faculty offers an

induction/orientation

programme for all new

students to facilitate students’

transitions from ‘school’ to

‘university’ environment and

transition from fact to face to

ODL environment.

For all new students, department conducts an orientation

programme as the first activity of the programme. It uses

an electronic presentation with certain videos as well.

Conducted by a team comprised of academics of the

department, library staff and the regional directors.

The orientation programme explains how to study at

OUSL with its distance education methodology.

Present students also take part in conducting orientation

programmes .

Orientation calling letter

Copy of the printout of

orientation presentation.

e-fil documents (Learning to

Learn)

Student participation photo

DMS/C1/S13/e1

DMS/C1/S13/e2

DMS/C1/S13/e3

DMS/C1/S13/e4

22

A document containing comprehensive instructions on

how to follow the degree successfully at OUSL is

provided to students at the registration

Student Guide Book

DMS/C1/S13/e5

1.14 The Faculty securely

maintains, updates and ensures

confidentiality of permanent

records of all students,

accessible only to authorized

personnel with provision for

secure backups of all files.

The student records are captured and maintained

electronically, and these data bases are secured using

various firewalls and other physical measures. OUSL has

a well maintained secure and world standard data center.

The password system that provides rights to its users is

well structured system that needs several levels of

authentications.

Student data sheet screen

OUSL Data Centre

Copy of the user rights

levels

DMS/C1/S14/e1

DMS/C1/S14/e2

DMS/C1/S14/e3

1.15 The Faculty uses and ICT

platform and applications for

all its key functions and

maintains an updated data base

which is linked to the

University Management

Information System (MIS)

Management and operationalization of BMS(Hons.) is

done using OUSL information system (OMIS) and no

manual processes.

DMS provides information and instructions to OMIS.

OMIS pages for

Course schedules

CA criteria entry page

CA marks entry page

Course statistics view page

DMS/C1/S15/e1

DMS/C1/S15/e2

DMS/C1/S15/e3

DMS/C1/S15/e4

1.16 The Faculty issues a copy of

the Code of conduct/student

charter prescribed by the

university to each and every

incoming student; it is

communicated to all students

and students’ adherence to the

prescribed code of conduct is

closely monitored and

promoted.

Relevant sections of the Anti-ragging Act and conduct at

the distributed to students. and keep them informed of

the manner of conduct at the University. These

documents are also available to students at the OUSL

web page.

All staff are alerted on student discipline and they are

incorporated in their list of duties.

Anti-ragging act sections

issued to students

Copy of the web pages on

anti-ragging act and code of

conduct

Duty list highlighting

maintenance of discipline at

universities

DMS/C1/S16/e1

DMS/C1/S16/e2

DMS/C1/S16/e3

1.17 The Faculty implements duty

lists, work norms and codes of

conduct for all categories of

staff communicates those to all

and monitors regularly.

Duty lists and norms for all academic staff is given.

Norms document is communicated to all academics and

are monitored with the annual increments.

Non-academic, temporary and contract staff of DMS are

issued with a list of duties at recruitment and are

monitored.

List of norms document

Self-evaluation form for

academics

List of duties of non-

academic staff

DMS/C1/S17/e1

DMS/C1/S17/e2

DMS/C1/S17/e3

23

List of duties of contract and

temporary staff

DMS/C1/S17/e4

1.18 The Faculty implements the

performance appraisal system

prescribed by the

university/HEI; performance of

staff enhanced through training

and rewarding high

performers.

DMS implements a comprehensive performance

appraisal system.

All staff are trained at SDC for DMS and OUSL needs.

Staff are selected and send for training based on the

needs of the programmes and staff.

Awards are made for research and material development.

Document on performance

appraisal (increment form)

Participation at SDC

training programmes

Foreign training for e-

learning

OUSL awards list

DMS/C1/S18/e1

DMS/C1/S18/e2

DMS/C1/S18/e3

DMS/C1/S18/e4

1.19 The Faculty has established an

internal quality assurance

cell(IQAC) with well-defined

functions and operational

procedures, it works in liaison

with the internal quality

assurance unit (IQAU) of the

university/HEI and implements

internal quality enhancement

system.

Faculty QA Committee functions are defined, and

activities are based on it.

Faulty IQAC comprised of departmental representatives,

Dean and Faculty Assistant Registrar.

Action plan of Faculty IQAC is aligned with

IQAU/OUSL.

Responsibilities of DMS representative of Faculty QA

cell

FQA Committee functions

Faculty QA Committee

meeting minutes

Departmental meeting

minutes on QA activities

Advertisement for recruiting

a coordinator for QA cell

DMS/C1/S19/e1

DMS/C1/S19/e2

DMS/C1/S19/e3

DMS/C1/S19/e4

1.20 The Faculty adopts a clear

policy and procedure on

programme approval and

implementation and

programme discontinuation to

ensure that students enrolled

into the programme will

complete their education

without any disruption.

BMS(Hons.) was initially approved at FHSS, then OUSL

By-Laws committee, Curriculum and development

committee, Senate/OUSL and then by Council. Then it is

communicated to UGC. At the time of launching BMS

degree there was no requirement for UGC approval.

BMS(Hons.) degree is an ongoing programme and has

not faced a discontinuation phase.

Faculty, curriculum, By-

laws, senate and council

approval of BMS (Hons.)

degree programme.

Programme Bylaws

Committee meeting minutes

DMS/C1/S20/e1

DMS/C1/S20/e2

1.21 The Faculty monitors the

implementation of the

curriculum and the quality of

education provision through

multiple measures, the findings

Student feedback collection is a routine process at

OUSL. They are used to moderate the way of

functioning of programmes.

Findings of annual Tracer studies are available within

the OUSL.

Sample of day school

feedback form

OUSL tracer studies 2014

Learner support workshops

at the faculty for all staff.

DMS/C1/S21/e1

DMS/C1/S21/e2

DMS/C1/S21/e3

24

of which are used for

continuous improvement of

learning provision.

Results of Learner Support Surveys on overall

experience at OUSL are used to improve student

satisfaction. OUSL and foreign experts had given

assistance.

MOODLE and MY OUSL are also used for getting

student feedback.

Examination question papers are moderated by internal

and external senior academics which is a form of peer

review. Answer scripts are evaluated by a second

examiner, a peer expert.

Student research proposals and presentations are

evaluated by a panel of academics.

Learner support workshop

with foreign expert

MOODLE classroom

feedback

MY OUSL student feedback

Memorandum on


Proposal presentation

schedule

DMS/C1/S21/e4

DMS/C1/S21/e5

DMS/C1/S21/e6

DMS/C1/S21/e7

DMS/C1/S21/e8

1.22 The Faculty has established

collaborative partnerships with

national and foreign

universities/HEIs/organizations

for academic and research

cooperation.

DMS has partnerships with professional bodies for

collaborative development resulted in signing of 8

MOUs.

Entry qualifications of BMS(Hons.) was modified for

CMASL students AATSL finalists.

Korean student exchange will take place in 2018.

MOU with COL

MOU with IPMSL

MOU with CMASL

MOU with AATSL

MOU with ISCMM

MOU with MILODA

MOU with MI College,

Maldives

Entry qualifications of BMS

(Hons) degree

Faculty board minutes MOU

with Korean student

exchange programme

DMS/C1/S22/e1

DMS/C1/S22/e2

DMS/C1/S22/e3

DMS/C1/S22/e4

DMS/C1/S22/e5

DMS/C1/S22/e6

DMS/C1/S22/e7

DMS/C1/S22/e8

DMS/C1/S22/e9

1.23 The Faculty operates an

academic mentoring, students

counselling and welfare

mechanisms and procedures

and ensures that the personnel

responsible for the tasks are

adequately trained to fulfill

their roles.

Student having one course and laggards are interviewed

to assist them.

At re-registration, using data available with OMIS,

counselors discuss the issues with students on their

studies.

Telephone is used as a communication media.

University has a counselling system with Chief Student

Counsellor and departmental student counsellors.

List of students and student

contact information of non-

completion students.

List of student counselors,

Student Guidebook on

bursaries and scholarships.

Web address and page on

bursaries and scholarships

DMS/C1/S23/e1

DMS/C1/S23/e2

DMS/C1/S23/e3

25

Director of Student Welfare Division addresses relevant

student issues.

Bursaries and scholarships are notified to the students in

the student guide book and the OUSL web. Students can

apply online.

SDC trains staff for student counselling.

OUSL statistics on bursaries

and scholarships.

Syllabus of CTHE

programme on student

counselling

DMS/C1/S23/e4

1.24 The Faculty assures that all its

students have access to health

care services, cultural and

aesthetic activities, recreational

and sports facilities.

OUSL medical centre with its Medical Officer is

available for students and staff. OUSL has a

psychological counselling unit as well.

With university welfare division students organize

cultural events, sports evets, sports weeks, sports

tournaments, etc.

Art Circle of F/HSS organize cultural events where

students also take part in them.

Medical center in the annual

report

Establishing Counselling

Unit

Sports events and

tournaments

Cultural events

Faculty art circle events

DMS/C1/S25/e1

DMS/C1/S25/e2

DMS/C1/S25/e3

DMS/C1/S25/e4

1.25 The Faculty implements

measures to ensure the safety

and security of students and

staff.

OUSL Nawala premises and centers have 24hour/365

days security services. All persons enter to the university

are checked at these gates. Nawala and Kandy premises

have surveillance camera systems.

Main buildings have emergency exits and Disability

Accesses.

Some buildings have wash rooms for differently abled

students.

All the buildings have fire protection instruments and

fire drills are held periodically.

Security division contact

numbers page

Photos of entry gates,

security postings in the

campus, TRF(hostel)

ramps, toilets

fire equipment,

notice of fire drill and

training

DMS/C1/S25/e1

DMS/C1/S25/e2

DMS/C1/S25/e3

DMS/C1/S25/e4

DMS/C1/S25/e5

1.26 The Faculty adopts and

practices university/HEI

approved by-laws pertaining to

examinations, examination

offences, student discipline,

OUSL has well documented and implemented by laws

for

-Examinations

-Student discipline

-Appointment and holding student unions

Examination by-laws

Student disciplinary by-laws

Student union by-laws

By-laws for sports

association, WUS, TRF

DMS/C1/S26/e1

DMS/C1/S26/e2

DMS/C1/S26/e3

DMS/C1/S26/e4

DMS/C1/S26/e5

26

and student unions the adopted

by-laws are made widely

available to both staff and

students.

-Societies and associations

-TRF

Rules for using Library

available to all students and staff in the OUSL web and

send by post to relevant students

guidelines, Rules pertaining

to use of Library,

Letter sent to students with

examination calling letter

DMS/C1/S26/e6

DMS/C1/S26/e7

1.27 The Faculty offers special

support and assistance for

students with special needs or

differently-abled students.

Brail and transcription facilities are made available at

examinations and tests with extra time allocation.

Buildings where student activities are held, ramps and

special wash rooms for differently abled students are

setup.

Procedure for blind students

at examinations and tests

special wash rooms

Ramps for wheel chairs

DMS/C1/S27/e1

DMS/C1/S27/e2

DMS/C1/S27/e3

1.28 The Faculty practices measures

to ensure gender equity and

equality (GEE) and deter any

form of sexual and gender-

based violence (SGBV)

amongst all categories of staff

and students.

F/HSS appointed 2 members for GEE.

Gender festival was attended by students and staff of

F/HSS.

Allocation of 25% of the contestants for Faculty student

unions must be female students.

Representative of GEE

council

Representation at Gender

Festival

Gender workshop organized

by SDC

Nominations for Student

union by-laws

DMS/C1/S28/e1

DMS/C1/S28/e2

DMS/C1/S28/e3

DMS/C1/S28/e4

1.29 The Faculty practices the

policy of zero-tolerance to

ragging, it adopts strategies

and implement preventive and

deterrent measures through

coordinated efforts of all

stakeholders to prevent ragging

and any other form of

harassment and intimidation.

Students are given relevant provisions from the anti-

ragging act. They are emphasized at student orientation

programmes.

Wide participation of members of the staff in anti-

ragging and ragging prevention programmes.

Has set up an anti-ragging task force and an anti-ragging

squad.

All security personnel are well instructed to act on any

possible event on ragging or any form of harassment and

intimidation.

Anti-ragging provisions

circulated among students.

Faculty Board minutes on

ragging prevention issues

Anti-ragging task force

Security guidelines on

ragging and harassment.

DMS/C1/S29/e1

DMS/C1/S29/e2

DMS/C1/S29/e3

DMS/C1/S29/e4

DMS/C1/S29/e5

1.30 The academic staff possess

appropriate qualifications,

skills and expertise for their

positions, including those

Academic staff recruitments are based on UGC circulars

on recruitment.

SDC training programme for academics (CTHE) has

compulsory and major component on ODL. All OUSL

Qualifications for

recruitment

For lecturer probationary

For senior lecturers

DMS/C1/S30/e1

DMS/C1/S30/e2

DMS/C1/S30/e3

27

related to Open and Distance

Learning (ODL).

academic staff has to follow CTHE programme of

OUSL.

For contract lecturers

CVs of lecturers of

Lecturer probationary

Senior lecturer

Lecturer (Contract)

CTHE syllabus

DMS/C1/S30/e4

DMS/C1/S30/e5

DMS/C1/S30/e6

DMS/C1/S30/e7

1.31 The Faculty have adequate

visiting academic staff with

appropriate qualifications,

recruited, and trained in

disciplines of the programme

of study and ODL

methodologies to provide

academic support to students at

all centers of programme

delivery.

Visiting academic staff possess post-graduate or

professional qualifications in additions to the degree.

Periodically DMS visit OUSL centres and hold meetings

with visiting staff and train them.

Contract lecturers at centres are trained at DMS.

Schedules of prior approvals

of visiting academic staff for

4 levels

Arrangement of meetings

and

training sessions for visiting

staff at centres

DMS/C1/S31/e1

DMS/C1/S31/e2

DMS/C1/S31/e3

DMS/C1/S31/e4

DMS/C1/S31/e5

DMS/C1/S31/e6

1.32 The administrative staff

possess appropriate

qualifications and experience

for their positions and roles.

The administrative staff are trained for carrying out their

duties and the task of providing students support and

necessary assistance at SDC/OUSL.

Training for OMIS for administrative staff takes place

for proper use of IT.

SDC training programmes

for administrative staff

OMIS training for OMIS

and IT

DMS/C1/S32/e1

DMS/C1/S32/e2

1.33 There are clear lines of

responsibility and

accountability within the

Faculty and roles of staff are

clearly spelt out.

All staff are made clear with the roles and

responsibilities. Job descriptions to staff are issued by

DMS.

Examination manual specifies the roles and procedures

pertaining to holding tests and examinations.

Duty list issued to

departmental nonacademic

staff

List of duties of academic

coordinators

List of duties of level

coordinators

List of duties of chief

coordinators

Examination manual

DMS/C1/S33/e1

DMS/C1/S33/e2

DMS/C1/S33/e3

DMS/C1/S33/e4

DMS/C1/S33/e5

DMS/C1/S33/e6

28

The OMIS specifies the tasks and necessary

authorizations are given for staff.

OMIS pages for roes for

administration

DMS/C1/S33/e7

1.34 Appropriate training is

provided to staff of the Faculty

on the use and maintenance of

new technology, equipment,

facilities, and communication

and information systems

available deployed in the

institution.

F/HSS and DMS conducts training programmes for its

staff on new technology.

SDC also conducts training programmes where Faculty

staff are nominated for them for new technology.

SDC also request for training needs of the Faculty from

time to time.

Faculty staff training made

for run programmes on

MOODLE

Faculty staff training made

for MYOUSL – student

portal

Training staff for software

conducted by SDC

SDC request letter for

training needs

DMS/C1/S34/e1

DMS/C1/S34/e2

DMS/C1/S34/e3

1.35 The Faculty adheres to clear

transparent financial producers

in implementing all its

activities.

Finance Committee matters are discussed at the Faculty

Advisory Committee and at the faculty.

All payments and approvals are made in accordance with

the approved guidelines made with Financial

Regulations adopted and set by University Council.

Research allocations are tabled at the Faculty Research

Committee(FRC) and relevant matters are tabled at the

Faculty Board for wider decision making. FRC has

representatives from all academic departments.

Faculty Board Minutes

pertaining to Annual library

allocation and departmental

allocations.

Composition of FRC

FRC minutes in the Faculty

Board Meetings

Financial

Guidelines for procurement

and approvals for payments

DMS/C1/S35/e1

DMS/C1/S35/e2

DMS/C1/S35/e3

1.36 Provision is made in the

Faculty annual budget to

promote and enable

constructive experimentation

in the design of courses and

delivery methods, institutional

& disciplinary research.

Allocations for programme development are made in

annual budgets

From the Faculty annual budgets ODL and disciplinary

based research are funded. Guidelines for granting funds

are made by FRC.

Allocations for programme

development in annual

budgets

Rates approved for course

development, lesson writing,

editing and translating.

Guidelines for granting

funds by Faculty Research

Committee

DMS/C1/S36/e1

DMS/C1/S36/e2

DMS/C1/S36/e3

29

1.37 There is provision for financial

assistance for needy learners.

Mahapola Scholarships and OUSL bursaries are

available for needy students. Relevant information are

made available in OUSL web pages and Student Guide

Book.

Students eligible to Deans List award is offered financial

awards.

Student fees are payable in instalments.

OUSL allocate funds for bursaries annually.

Information pertaining to

bursaries in the web page

Information pertaining to

bursaries in the BMS(Hons)

Student Hand Book

Deans list award benefits

approved by the OUSL

Payment voucher

OUSL annual budget on

allocation and disbursement

of scholarship funds

DMS/C1/S37/e1

DMS/C1/S37/e2

DMS/C1/S37/e3

DMS/C1/S37/e4

DMS/C1/S37/e5

1.38 There are effective channels

for communication with

potential, current and past

students, with key external

organizations, and with all

staff and tutors involved in the

learning-teaching process.

OUSL has its alumni.

OUSL Industry Liaison Office looks after building and

maintaining industry and OUSL relationship for its

students, staff.

OUSL Career Guidance Unit hold programmes using

industry experts to train students to meet the industry

standards and requirements.

The Career Guidance Unit maintains past graduates’

database and conduct career fairs.

Inquiries on programme and programme related matters

addressed to BMS(Hons) are promptly replied over the

telephone or by emails, by DMS and by Public

information officer

Alumni association of

OUSL

Activities of Industry

Liaison Office

Programmes conducted by

Career Guidance Unit

Career fair notice

Public Information Office

and officer contact

information

e-mails on inquiries

DMS/C1/S38/e1

DMS/C1/S38/e2

DMS/C1/S38/e3

DMS/C1/S38/e4

DMS/C1/S38/e5

1.39 The Faculty provides prompt

response to the learners’ needs

for academic, administrative

and personal support where

relevant and complaints are

dealt with quickly, fairly and

efficiently.

At every Faculty Board meeting matters presented by

student unions are addressed and responded.

Student requests received by DMS are addressed

promptly.

Student requests in the

Faculty board minutes.

Student requests for course

registration

Student requests for

financial matters

DMS/C1/S39/e1

DMS/C1/S39/e2

DMS/C1/S39/e3

30

Grievance Committee of the Council addresses the

student grievances when received.

Student requests for

rescrutinization of final

examination results

OUSL Grievance

Committee matter

DMS/C1/S39/e4

DMS/C1/S39/e5

Summary:

The facilities and resources available with the DMS, Faculty and OUSL and its structured and well documented practices and procedures are in

compliance with the Government rules and regulations and accredited by Commonwealth of Learning audits (COL RIM) for ODL institutions. The

two way democratic and participative management style at the DMS, Faculty and OUSL has developed and manage the BMS(Hons.) degree with

transparent procedures to all its stakeholders and learners. They are aligned with OUSL strategic plan so all the functional divisions are well attuned

to serve the needs of the programme ensuring smooth operations and services to students and to all parties involved with the programme.

Information pertaining to the BMS(Hons) degree is available to all stakeholders in the OUSL web page. Due to automation at OUSL from the

application process (online application process), payments, applying for examinations, communications, timetables, learning material, assignments,

past papers, results, status reports, request for certificates are available to students with online facilities with all the guidance and up to date information.

Communication with students take place with conventional postal service and is supplemented with electronic forms including SMS alert services.

Student participation is encouraged with the system for academic discussion, cocurricular and extracurricular activities.

BMS(Hons.) is well planned and academic schedules are made available at the beginning to eable employed adult students to plan their activities in

advance. The rules and regulations, by-laws relating to student and programme are made available to students and the programme is managed

accordingly. The student environment at the OUSL is a free and fair environment with equality in all aspects. All staff are aware of the needs of the

students and OUSL set out policies and practices to maintain the same.

DMS and OUSL has issued list of duties including work norms and code of conduct to all categories of staff which are monitored regularly. Performance

appraisal system is combined with annual increments. Training of staff takes place regularly to update them and enhance their performance to meet the

service demands of OUSL. BMS(Hons.) degree programme is well updated with SLQF standards and has gone through curriculum and by-laws

committees and Faculty, Senate and Council approval processes before implementation. OUSL IQAC and faculty QAU works in liaison with the staff,

implements suitable practices and developments to ensure improved learner support and better experience for distance learners. OUSL has established

financial support schemes to its needy students and this information is made available to students. DMS is well connected with external professional

bodies and their collaborations are being used to improve the programme and its outcome. Hence the demand for BMS(Hons) is increasing and the

prospective applicants are in the rise during the past.

31

3.2 Criterion 2 – Programme Design and Development




Support the Claim

Code of the

Evidence

2.1 The academic programme reflects

the mission, goals and objectives of

the faculty and are appropriate to

higher education

The curriculum has been developed aligning the

Mission, Goals and Objectives of the Faculty and

focusing advanced learning outcomes.

1. Original Bylaws,

2. Program Broachers,

3. SLQF Curriculum

BMS/C2/S1/e1

BMS/C2/S1/e2

BMS/C2/S1/e3

2.2 Programme offer a mix of core and

elective courses to allow greater

flexibility to develop a range of

skills to achieve ILOs.

At present program offers two specializations

areas with four elective courses.

Designing of two new courses for Accounting and

Finance stream is in progress.

1. BMS Broachure,

2. Program Guide,

3. From us to you

4. Proposed syllabus for

Accounting and Finance

BMS/C2/S2/e1

BMS/C2/S2/e2

BMS/C2/S2/e3

BMS/C2/S2/e4

2.3 Access to programme is as open as

possible with flexible entry and exit

points where applicable

Provides Open access through GCE (A/L) in any

stream, Foundation Programmes, ESBM and DIM

conducted by OUSL, and CMA qualifications.

Entry through HDAF offered by AAT Sri Lanka is

under consideration.

Two exit points leading two qualifications as

HDIM and BMS(Hons.)

1. Schedule of Entry

qualifications,

2. CMA –MOU

3. BMS By Laws

4. BMS Advertisement

5. Minutes of Discussions

with AAT

6. Schedule 1 of SLQF

curriculum

BMS/C2/S3/e1

BMS/C2/S3/e2

BMS/C2/S3/e3

BMS/C2/S3/e4

BMS/C2/S3/e5

BMS/C2/S3/e6

2.4 The faculty adhere to institutional

policies, rules, regulations and

processes for the design,

development, approval, monitoring

and review of the academic

programmes and awards.

Obtain approval for all the new proposals and

amendments in relation to academic matters from

relevant decision making bodies.

Bylaws and curriculum are developed in line with

SLQF.

1. Faculty board Minutes

2. Senate Minutes

3. SLQF curriculum

document

4. Bylaws

BMS/C2/S4/e1

BMS/C2/S4/e2

BMS/C2/S4/e3

BMS/C2/S4/e4

32

2.5 The policies, rules, regulations and

processes for the design


and review of the academic

programmes and awards are widely

communicated to all stakeholders

and implementation is ensured.

Students and Industry Representatives; the key

stakeholders, actively take part in the faculty

proceedings.

Any changes in policies and procedures are

informed to students.

Implementation is monitored by the BMS team.

1. Minutes of Faculty

board

2. Student hand book

3. Student Guide book

4. MyOUSL web

5. Minutes of BMS team

meetings.

BMS/C2/S5/e1

BMS/C2/S5/e2

BMS/C2/S5/e3

BMS/C2/S5/e4

BMS/C2/S5/e5

2.6 The faculty has made available to its

learners clearly stated transfer -of -

credit/ exemptions policies in order

to facilitate the mobility of learners

and recognize prior learning and

experience.

Presently offers exemptions for CMA partly

qualified candidates.

Discussions continue with AAT for possible

exemptions.

Exemptions are given for former DIM – OUSL.

OUSL policy on credit transfers will be

implemented for BMS (Hons).

1. Call of application letter

to CMA

2. Minutes of the

discussions with AAT

3. Guidelines for

registration

4. Revised Bylaws

BMS/C2/S6/e1

BMS/C2/S6/e2

BMS/C2/S6/e3

BMS/C2/S6/e4

BMS/C2/S6/e5

BMS/C2/S6/e6

2.7 Programmes are designed based on

systematic need analysis to

determine the learner needs and

viability of the programme

BMS (Hons) is designed and developed using

information pertaining to student needs.

Need Analysis

Learner Satisfaction Survey

BMS/C2/S7/e1

BMS/C2/S7/e2

33

2.8 Programme design and development

pay attention as far as possible, to

gender equity, multiculturalism,

social justice and cohesion, ethical

values and environmental

sustainability

First two years of the programme is facilitated in

all three media.

Offers compulsory English for General Academic

Purpose (EGAP) and Sinhala/Tamil as second

National Language.

The courses mentioned in the standard are offered

under Start@ousl programme.

Some core courses entail lessons that address

cultural and social diversity, equity, social justice

etc.

Impartial and unbiased procedures are employed

in designing and offering the programme.

1. Programe brochure

2. Student Guidebook

3. Activity Schedule of E-

FIL Programme

4. Activity Schedule of

Start@OUSLProgramme

5. Sample lessons

6. Tracer Study of OUSL

7. Statistics of student

profile

BMS/C2/S8/e1

BMS/C2/S8/e2

BMS/C2/S8/e3

BMS/C2/S8/e4

BMS/C2/S8/e5

BMS/C2/S8/e6

BMS/C2/S8/e7

2.9 The faculty ensures stakeholder

participation at all key stages of

programme planning, design,

development, monitoring and

review.

Course teams are consisted of internal and external

academics and industry experts.

Course team concept is applied and implemented

at the stage of course design, reviewing and

revising.

FCDC monitors the stakeholder participation in

course design and development.

1. Sample module content

pages

2. Correspondence among

course team members

3. Checklist of FCDC

BMS/C2/S9/e1

BMS/C2/S9/e2

BMS/C2/S9/e3


are carried out through a programme

development team which includes

expertise from within and outside

the institution

BMS was originally designed through a

programme development team.

Designing and development of all the courses were

also carried out through appointed course teams.

1. OUSL programme

development procedure

2. Module content pages

BMS/C2/S10/e1

BMS/C2/S10/e2

34

Programme teams are comprised with academics

within and outside the institution, industry

experts/representatives.

2.11 Programme comply with SLQF and

are guided by other reference points

such as Subject Benchmark

Statements (SBS), and requirements

of professional/ statutory bodies

BMS fully complies with SLQF

And fulfill the requirements of SBS

Exemptions are granted for BMS qualification by

professional bodies.

1. SLQF Curriculum

2. CMA advertisement

3. Letters from professional

bodies

BMS/C2/S11/e1

BMS/C2/S11/e2

BMS/C2/S11/e3

2.12 The faculty ensures that appropriate

learning outcomes are clearly

identified in the programme for

work- based placements/ industrial

training/ internship for students and

the external organizations of their

specific responsibilities.

The programme and the learning outcomes have

been designed taking in to consideration the nature

and the composition of the student base and their

employability.

1. Graduate Profile

2. Reports of Tracer studies

BMS/C2/S12/e1

BMS/C2/S12/e2

2.13 The programme curriculum

encourages development of

knowledge, skills and attitudes.

The programme and the courses have been

designed with a view to developing/sharpening

knowledge, skills, attitudes and mind set of the

learners.

Through the independent research work, the ability

to conceptualize and self learning are developed

and encouraged.

Provides opportunities for students to demonstrate

their learning domains at various events held

within/outside OUSL.

1. SLQF mapping document

2. Start@ousl &

EfILprogramme

3. Research proposal guide

4. List of presenters in

Student symposium

5. Open day agenda

BMS/C2/S13/e1

BMS/C2/S13/e2

BMS/C2/S13/e3

BMS/C2/S13/e4

BMS/C2/S13/e5

BMS/C2/S13/e6

2.14 For each academic programme there

is a comprehensive blueprint of the

programme. (programme

specification, which adopts an

OBE is aimed at designing all courses from the

grass root level.

1. Page on notional learning

hour of SLQF

2. Page on ILOs in SLQF

document

BMS/C2/S14/e1

BMS/C2/S14/e2

35

Outcome Based Education (OBE)

where programme outcomes are

clearly aligned with the course/

module outcomes; and the teaching

and learning activities and

assessment strategy are aligned with

the learning outcomes of each

course (constructive alignment)

The programme outcomes are aligned with the

outcomes of course/module.

Constructively aligned unit/session outcomes are

stated in study materials.

3. Sample course modules

4. Prospectus for teaching,

learning &assessment

BMS/C2/S14/e3

BMS/C2/S14/04

2.15 The blue print of the programme

(programme specification) is

communicated to prospective

students, learners, staff and public

through print and electronic media

Programme specification is communicated to

prospective students, learners, staff and public by

using print and electronic media

1. Programme brochure

2. Program hand book

3. Examination manual

4. Website – softcopy

5. Open day activities

6. Orientation Programme

7. Visiting academic training

programme

BMS/C2/S15/e1

BMS/C2/S15/e2

BMS/C2/S15/e3

BMS/C2/S15/e4

BMS/C2/S15/e5

BMS/C2/S15/e6

BMS/C2/S15/e7

2.16 The faculty periodically reviews and

revises the academic programme (5-

year cycle) with relevant

stakeholders for continuing validity

in relation to external Quality

Assurance (EQA) frameworks.

The necessary improvements for the courses are

being carried out by way of rewriting, revising or

as supplementary reading and through online

components.

Course revision is a continuous process of the

university and monitored by FCDC and DCDC

1. Sample revised materials

2. Course revisions progress

monitoring document

3. Minutes and course

outlines of new financial

stream

4. Correspondence with

course team

5. Action plan 2015-20

BMS/C2/S16/e1

BMS/C2/S16/e2

BMS/C2/S16/e3

BMS/C2/S16/e4

BMS/C2/S16/e5

2.17 The programme evaluation process

is an ongoing process of the

Faculty, informed by current

Conducting researches/surveys on student

satisfaction of academic and administrative

1. Survey and research

outputs

BMS/C2/S17/e1

36

research and needs and incorporated

to the planning process of the course

design and development.

delivery of the programme is a continuous process

practiced by the department.

The outcomes are discussed at different forums

(such as faculty/university course development

committee meetings, IQAU meetings, faculty

board meetings and staff meetings) and

appropriate actions are taken.

Designing of two new optional courses in finance

& accounting stream has already started and

incorporated in the department activity plan.

2. Memo submitted to the

senate on establishing

committee structure for

QA in course material

design and development

3. Minutes of FCDC

4. Strategic Management

Plan 2015-20 Pg 13

5. Staff meeting minutes for

course development time

plan.

BMS/C2/S17/e2

BMS/C2/S17/e3

BMS/C2/S17/e4

BMS/C2/S17/e5

2.18 The faculty regularly collects and

records information from

prospective learners. Learners,

graduates, employers and other

relevant stakeholders and thereafter

use these for the planning and

improvement of the programme

Curriculum teams have designed employer/stake

holder surveys.

Requests made by students and ADs of OUSL

regional/ study centers with respect to programme

delivery are handled as an ongoing process and

use for planning and improvement of the

programme.

Based on the Learner support surveys and results

of tracer studies, materials are being continuously

developed.

1. Staff meeting minutes

2. Staff meeting minutes

3. Newly written course

materials

BMS/C2/S18/e1

BMS/C2/S18/e2

BMS/C2/S18/e3

2.19 Learner satisfaction of the

programme is regularly evaluated

Academic staff of the department frequently

conducts researches/surveys on the learner

satisfaction.

Learner satisfaction in relation to day schools is

regularly evaluated by IQAU.

1. Researches and surveys

2. Feedback reports Day

school evaluation

BMS/C2/S19/e1

BMS/C2/S19/e2

37

2.20 When academic programmes are

discontinued/ suspended or

programme requirements are

significantly changed, the faculty

implements appropriate

arrangements to ensure enrolled

students complete their education

with minimum disruption and

phasing out plans are communicated

to relevant students in advance

There has not been any discontinuation of the

current programme. However, the decisions taken

at the departmental/faculty level with regard to

requirements in relation to completion have been

communicated to relevant students in advance.

1. BMS From us to you

2. Letter sent to students on

medium and center

changes

3. Orientation PPT

4. Letter sent to the students

about the changes with

SLQF

BMS/C2/S20/e1

BMS/C2/S20/e2

BMS/C2/S20/e3

BMS/C2/S20/e4


procedures includes specific details

relating to entry and exit pathways

including fallback options; intended

learning outcomes (ILOs);

qualification levels criteria, and

qualification type descriptors;

teaching, learning and assessment

processes to enable achievement of

ILOs that are congruent with the

programme mission and goals;

alignment with external reference

points such as SLQF, and SBS

Rules and regulations in relation to entry/exit

points and progression procedures are clearly spelt

out.

ILOs, qualification levels/types and descriptors are

congruent with programme mission, goals and also

with SLQF.

The nature and content of the subjects are based on

SBS.

Teaching, learning and assessment processes are

designed coherently and effectively to support

open and distance learning and making it possible

for participants to achieve ILOs.

1. Original bylaws

2. New bylaws

3. SLQF Curriculum

BMS/C2/S21/e1

BMS/C2/S21/e2

BMS/C2/S21/e3

2.22 The faculty uses graduate profile as

the foundation for developing

learning outcomes at the levels of

programme, course/ modules

Learning outcomes of modules/courses at each

level and the scope of the qualification at each exit

level are congruent with the graduate profile of the

programme designed with seven Exit Learning

Outcomes.

1. Schedule III of SLQF

curriculum

2. Module/course

introduction with ILOs

BMS/C2/S22/e1

BMS/C2/S22/e2

2.23 The academic standards of the

programme with respect to its

The qualification type and the designator

‘Bachelor of Mnagement Studies Honors’, is

3. Schedule IV of BMS

curriculum (SLQF)

BMS/C2/S23/e1

38

awards and qualifications are

appropriate to the level and nature

of the award and are aligned with

the SLQF and where available SBS

appropriate to the level and the nature of the

award.

To obtain 122 credits, the student workload of the

programme is approximately 6000 notional

learning hours.

The compulsory 07 credit dissertation at level 6

equip the students with appropriate professional

and academic qualifications for the award of a

‘Honors’ degree.

BMS uses the relevant criteria and benchmarks

that are outlined in the SLQF and SBS manuals.

The exit point at level 4 of BMS has been renamed

according to SLQF.


integrates appropriate learning

strategies for the development of

self – directed learning,

collabarative learning, creative and

critical thinking, life -long learning,

interpersonal communication and

teamwork into the courses.

Assessment criterion of BMS integrates two take

home assignments per course which are similar to

mini projcets and based on practical aspects of the

subject matters.

Students complete the degree along with a

dissertation on a selected topic related to

management.

Communication skills, critical thinking and life-

long learning of students are improved through the

research study.

Interpersonal communication and teamwork are

provided through Day schools.

Course materials are designed with interactive

instructional design techniques.

1. Sample Take Home

Assignment

2. Proposal Presentation

schedule and instructions.

3. Orientation slides on

Dayschools

4. Page on ‘Day schools’ of

Student guide book

5. Sample course material

6. Bridging the gap

(Instructional design

manual)

BMS/C2/S24/e1

BMS/C2/S24/e2

BMS/C2/S24/e3

BMS/C2/S24/e4

BMS/C2/S24/e5

BMS/C2/S24/e6

Summary:

39

The curriculum of BMS(Hons.) degree programme has been developed aligning the mission, goals and objectives of the faculty and focusing advanced

learning outcomes. BMS(Hons.) Programme and its courses have been designed through appointed programme/course development teams which

comprised with academics within and outside the institution and industry experts/representatives. The approvals for all new proposals and amendments

in relation to academic matters have been obtained from relevant decision-making bodies following protocol of OUSL. BMS(Hons.) and its courses

have been designed with a view of developing and sharpening knowledge, skills, attitudes and mind set of the learners, and the learning outcomes have

been designed taking in to consideration the nature and the composition of the student base and their employability. The programme outcomes are

clearly aligned with the outcomes of course/module, and Objective Based Education and Constructive alignment is aimed at designing each and every

course from the grass root level. Learning outcomes of modules/courses at each level and the scope of the qualification at each exit level are congruent

with the graduate profile of the programme, which is designed with seven Exit Learning Outcomes. Conducting researches and surveys on learner

support and student satisfaction of academic and administrative delivery of the programme is a continuous process of DMS. The outcomes of these

surveys and the requests made by students and ADs are discussed at different forums and appropriate actions are taken to further development of the

programme. Accordingly, designing and developing of two new optional courses in finance & accounting stream has already been started in addition

to the two specialization streams available at present. Further, course revision is a continuous process of the university/department and monitored by

FCDC and DCDC. The necessary improvements to the existing courses are being carried out by way of rewriting, revising or as supplementary reading

and through online components. At present BMS (Hons) provide flexible entry points and two exit points leads to two qualifications as HDIM and

BMS (Hons). Discussions are in progress for providing more flexibility in future. The Curriculum accommodates the diversity of students and teaching,

learning and assessment processes are designed coherently and effectively to support open and distance learning. Further, BMS(Hons) is congruent

with its mission, goals and also with SLQF. The nature and content of the courses are based on SBS. Hence, the qualification type and the designator

‘Bachelor of Management Studies (Hons), is appropriate to the level and the nature of the award.

3.3 Criterion 3 – Course Design and Development



Documentary Evidence

to Support the Claim

Code of the

Evidence

3.1 Course design pays attention to

national and international

trends

Courses were designed and developed paying

attention to new trends through;

1. Bridging the gap

DMS/C3/S1/e1

40

Adopting the instructions given in course

design manuals, revised with British experts

(MUK Project of 1998)

Adopting SLQF Guidelines

The new models on course design and

development proposed in 2017 will be used in

future.

2. The House Style of

OUSL

3. SLQF document of

BMS

4. New Course materials

DMS/C3/S1/e2

DMS/C3/S1/e3

DMS/C3/S1/e4

3.2 The Faculty has approved policies,

rules, regulations and processes for

the design, development, approval,

monitoring and review of courses.

Guidelines for course design and development

introduced by University Course Development

Committee (UCDC) with the approval of Senate

and Council are adhered to by the Department.

The said practices are monitored and reviewed by

FCDC which is represented by Head and a

member of the academic staff of DMS.

UCDC meetings coordinated by CETMe is

represented by Faculty Representative of FCDC

1. UCDC minutes

2. Faculty Board Minutes

3. TOR

4. Checklist for Course

development grid

guidelines

5. FCDC minutes

DMS/C3/S2/e1

DMS/C3/S2/e2

DMS/C3/S2/e3

DMS/C3/S2/e4

DMS/C3/S2/e5

3.3 Policies, rules and regulations and

processes for the design,


and review of courses are widely

communicated to all stakeholders

involved in course development

and implementation is ensured.

Decisions of UCDC are communicated to staff

members by the representatives of UCDC and

FCDC at Faculty Board meetings

External resource personnel are made aware of

such decisions by the department.

Amendments to instructional manuals on course

design and development have been communicated

to all academic members

Course profiles were transformed according to

SLQF guidelines.

1. FCDC Minutes

2. UCDE Minutes

3. Faculty Board

Minutes

4. Attendance lists of

workshops

5. Course materials

6. CETMe course

development training

7. Department meeting

Minutes

DMS/C3/S3/e1

DMS/C3/S3/e2

DMS/C3/S3/e3

DMS/C3/S3/e4

DMS/C3/S3/e5

DMS/C3/S3/e6

DMS/C3/S3/e7

41

8. SLQF course profiles DMS/C3/S3/e8

3.4 The courses are designed to meet

the stated programme objectives

and programme learning outcomes

and reflect knowledge and current

developments in the relevant

subject areas.

The courses are designed to meet programme

objectives and learning outcomes and current

developments in the subject through:

SLQF Course Profiles

Using the hierarchical analysis of overall

aims and objectives of a course at design

stage.

Current developments in subject areas are

included as case studies, and

recommending and distributing

supplementary reading materials.

1. SLQF course profiles

2. Sample Course

materials

3. Case Studies

4. Supplementary

Readings

DMS/C3/S4/e1

DMS/C3/S4/e2

DMS/C3/S4/e3

DMS/C3/S4/e4

3.5 The course curriculum encourages

development of creative and

critical thinking, independent and

life-long learning and interpersonal

communication and team work

skills.

Course profiles include the following;

Student activities aimed at encouraging

creative and critical thinking and

independent and lifelong learning.

Two Assignments given under each course

address relevant current issues of the given

subject

Self-assessment questions and exercises in

modules, case studies , group exercises at

day schools are aimed at enhancing

interpersonal communication and team

work.

The research project is aimed at encouraging

students to develop creative and critical thinking,

and problem solving skills.

1. SLQF schedule 3

2. Take home assignments

3. Course materials

-Activities

-Self-assessment

Questions

-Case studies

4. PPT Presentations of

Research proposals

5. Instructions for

Research project

DMS/C3/S5/e1

DMS/C3/S5/e2

DMS/C3/S5/e3

DMS/C3/S5/e4

DMS/C3/S5/e5

42

3.6 Each course is designed in a

manner that contents, learning

activities and assessment methods

are systematically aligned with the

course learning outcomes which in

turn are aligned with the

programme learning outcomes

(constructive alignment).

Aligning of course contents, learning activities

and assessment methods with Course Learning

Outcomes and programme learning outcomes are

ensured by elaborating the objectives of course

units, sessions in course materials.

Course profiles and assessment methods are

aligned with SLQF requirements and SLQF

document of BMS programme has been approved

by the Senate

1. Course materials (unit

and session aims and

objectives)

2. SLQF Schedule IV

DMS/C3/S6/e1

DMS/C3/S6/e2

3.7 Courses maintain an appropriate

balance with respect to notional

hours, among didactic, laboratory,

outside work (field work,

experimental/practical

work)independent learning as

applicable within the course

specified in course profile (course

specification)

One study session of a course equals to 5 study

hours according to SLQF guidelines. The length

of these sessions, field work, activities and self-

assessment questions have been included taking

into account the credit rating of a course.

1. Instructional manuals

of course development

2. SLQF schedule II and

IV

DMS/C3/S7/e1

DMS/C3/S7/e2

3.8 Courses are designed and

developed by a course team with

the involvement of internal and

external subject experts together

with other relevant experts with

each member being aware of

his/her respective roles and

responsibilities.

Course Teams have been appointed comprising of

Course Team manager, internal academics and

external subject experts in course design and at

revisions.

Each member of the course development team is

assigned with a specific task to be completed at

the inception.

Course design and revisions of each course is

coordinated by a subject coordinator specialized in

the subject area.

1. Composition of course

teams in course

materials

2. Lists of authors of the

course materials

3. Minutes of Department

Meetings (course

teams)

DMS/C3/S8/e1

DMS/C3/S8/e2

DMS/C3/S8/e3

43

3.9 Mechanisms are established to

encourage linkages with national

and international agencies for

course design and development.

The Department has signed MOUs with national

and international agencies to obtain professional

inputs for course design and development.

Conducted workshops for the staff members for

case study development at the Department level

with the international experts, facilitated by COL.

1. MOU with CMA

2. MOU with AAT

3. List of participants of

the workshop

4. COL case studies

DMS/C3/S9/e1

DMS/C3/S9/e2

DMS/C3/S9/e3

DMS/C3/S9/e4

3.10 Mechanisms for course adoption

and adaptation are established to

encourage recent advances and

trends for course design and

development

Expose staff members to new trends through;

Training staff members on the use of OER

and online learning by COL

ICT Training workshops conducted by

SDC

Uploading course profiles and details in

MOODLE and MYOUSL

Continuously updating the courses every 5 years

1. List of

participants/agenda of

OER training and

workshops

2. Web link for online

courses

3. Action plan

DMS/C3/S10/e1

DMS/C3/S10/e2

DMS/C3/S10/e3

3.11 The courses are designed in

compliance with SLQF and is

guided by other reference points

such as SBS where available and

requirements of

professional/statuary/ regulatory

bodies.

The courses offered under the this programme

comply with SLQF credit definitions and align

with the SBSs for management subjects

SLQF course profiles of

BMS

DMS/C3/S11/e1

3.12 Course design and development

has integrated learner-centered

teaching strategies and appropriate

media enabling students to be

actively engaged in their own

learning guided by

tutors/facilitators

Students are empowered through the methods of

self-learning and ODL.

Courses are designed by integrating student

centered teaching strategies.

-The style of writing the sessions

-Self Assessment questions

1. Web link for online

courses

2. Start@ousl, E Fill

programme

3. Independent notional

learning hours specified

in the course profile

DMS/C3/S12/e1

DMS/C3/S12/e2

DMS/C3/S12/e3

44

-Student activities with practical orientation in

each session

-Online library facilities

Face to face meetings are conducted to solve the

course related issues encountered by students.

Major portion of learning hours is allocated for

studying course materials.

Training provided for visiting academics in ODL

methods at all the regional centers.

New academics are trained in teaching-learning in

an ODL environment at CTHE workshops

4. Web link

5. Schedule of Day

Schools

6. SLQF Schedule II

7. Agenda/list of

participants of

Workshops conducted

for visiting academics

8. CTHE Workshop

DMS/C3/S12/e4

DMS/C3/S12/e5

DMS/C3/S12/e6

3.13 Instructional design recognizes

diversity of learners, learning

contexts, learning styles and

learning needs and integrate

appropriate learner support into it.

The relevant standards are incorporated through;

a) Facilities are provided at regional centers

for differently abled students to sit the

examinations

b) EGAP programme for improving English

language skills

c) Course materials are designed to suit the

ODL method for self-learning considering

the diversity of learners.

1. Counselling forms

2. EGAP activity

schedules

3. Course Materials

DMS/C3/S13/e1

DMS/C3/S13/e2

DMS/C3/S13/e3

3.14 Each course has a clear ‘Course

profile’ that provides the credit

value of the course, workload and

notional hours as per SLQF, course

LOs, content outline, teaching

learning strategy, assessment

strategy, appropriate learner

support and learning resources.

Course profiles are developed by incorporating;

the credit value of the course, workload and

notional hours as per SLQF, course LOs, content

outline, teaching learning strategy, assessment

strategy, appropriate learner support and learning

resources and are aligned with SLQF guidelines.

1. SLQF Course profile

samples

2. Course material

(Course Introduction)

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3.15 Course profiles are communicated

to relevant learners and staff, and

are publicly available in print and

digital formats

Learners are provided with a comprehensive

instructional package at the point of enrollment;

1. Programme Guide Book: Soft copy is

displayed in the OUSL web site for the

reference of applicants.

2. Student Guidelines -Given at the

registration at each level.

3. Course materials are uploaded to

MyOUSL

Course profiles with PLOs and CLOs in SLQF

document to all staff via the OUSL web

Programme details are publicly available at OUSL

Web

1. Programme Guide

Book

2. Student guidelines

3. Link for Course

materials

4. Web link for SLQF

document

5. Department website

link

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3.16 Faculty use approved standards

formats/templates for

course/module design and

development are compiled with

during the design and development

phases

Templates for course development approved by

the UCDC are distributed through the CETMe on

which course design and development are based

on.

1. UCDC minutes

2. House style

3. Bridging the gap

4. Course Development

Templates

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3.17 Appropriate and adequate

resources are available and

accessible for the faculty for

effective course design and

development.

CETMe is well equipped with the resources

required for course design and development and

liaise with all the departments by ways of

providing:

The instructional manuals- House Style of

OUSL, Bridging the Gap and the templates

Resource persons for Editorial purposes

and media and graphic designing

1. The House Style of

OUSL

2. Bridging the Gap

3. Resources and

Resource persons

available at CETMe

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Training of senior academics and sharing

their knowledge with junior members of

the staff

Funds are allocated for external resource persons

involved in lesson writing, editing and translation.

4. Minutes of staff

meetings

5. Finance committee

minutes

6. Action plan

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3.18 There are clear mechanisms to

obtain copyright clearances where

necessary.

ISBN, CC and ISSN numbers for copy rights are

obtained through the CETMe and appropriate

institutions.

1. Minutes of UCDC

2. ISBN,CC,ISSN

materials

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3.19 Appropriate procedures are in

place to ensure the quality of the

course design and development

process at the following stages;

during development, mid-life and

at the end of the course delivery

Stages of the course design and development

process are monitored against the course

development grid for material development

The course development grid contains the said

stages that meet the given standards and

procedures

1. FCDC minutes

2. Course development

grid

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3.20 Faculty ensures that appropriate

and adequate personnel, resources

and procedures are in place to

ensure the timely production and

distribution of course materials to

learners

Responsibility of timely production and

distribution of course material is vested with the

Director of the Operations division of OUSL.

It is ensured through;

Annual Operational Schedules prepared by

the department and approved by the

Director Operations with time schedules

for printing and distribution of course

materials

Course development and revision plans

developed by the Department of

Management Studies

1. Operational plan

2. Activity schedules

3. Course development

plan

4. Printing orders

5. Dispatch letters

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University press at Central campus for

printing course materials

Dispatch units at all the regional centres

for distribution of course materials

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3.21 Staff involved in instructional

design and development, has been

trained for such purposes and are

being regularly upgraded

Training has been given to the members of the

staff involved in instructional design and

development

SDC workshops on course design and

development

Appointing members to Faculty Course

Development Committee

Local and international workshops on case

study development, and online learning

1. SDC Workshops

2. Minutes of the Faculty

Board

3. Agenda/list of

participants of Case

study development

workshops conducted

by the Department

4. COL workshops

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3.22 The staff is provided with required

training in outcome-based

education & student-centered

learning approach (OBE-SCL) and

the staff is provided with teaching

& training facilities to implement

OBE-SCL.

Staff Development Centre and International

Relations Division provide training for OBE and

student centered learning approach.

1. Attendance sheets of

workshops

2. Agenda and list of

resource personnel of

OBE_SCL workshop

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3.23 Teachers engage students in self-

directed learning, collaborative

learning, relevant contexts, use of

technology as an instructional aid

while being flexible with regard to

individual needs and differences

Teachers engage students in self-directed learning,

collaborative learning with technological support

through;

providing feedback to students by

returning two take home assignments with

marks and tutors comments.

1. Student feedback report

2. Course evaluation

report

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supplementary reading materials

Independent research study

Online library access to all students

3. Supplementary reading

materials

4. Research schedule

5. Web link

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3.24 Teachers adopt both teacher

directed and student-centered

Teaching-learning methodologies

as specified in the course

specifications

Counseling is provided to students at registration

desks, orientation programmes of the programme

and individual counseling is provided by the

subject coordinators for students.

Programme coordinators employed at regional

centers provides counseling at regional level.

Day schools contains group discussions,

workshops and case study analysis.

Examinations and CATs are conducted at foreign

countries

Individual guidance for research projects

1. Counseling forms

2. Agenda of the

Orientation programme

3. Department meeting

minutes

4. Student feedback forms

5. Research schedules

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DMS/C3/S24/e2

DMS/C3/S24/e3

DMS/C3/S24/e4

DMS/C3/S24/e5

Summary:

The Faculty follows the guidelines and formats laid down in instructional manuals of OUSL for course design and development based on Open

distance learning (ODL) methods. Course teams are appointed comprising of internal academics specialized in a particular subject area and external

subject experts. Subject co-ordinators are responsible for monitoring and reviewing the whole process. And UCDC continuously monitors the progress

of the task, through regular meetings with faculty and department heads. DMS moniters the progress of course design and revisions at monthly

meetings.

Course profiles have been prepared aligning programme objectives with course objectives as per the guidelines of SLQF. New developments in

subject areas are included in the curriculum by revising the course modules and developing supplementary reading materials and new sessions.

49

Curriculum of the courses encourage students to involve in practical aspects of the subject area , team work and interactions through assignments

and case studies. The research study focuses on improving critical thinking and problem solving abilities of students.

Diversity of students of OUSL are conducting day schools in all three media at regional and study centers, allowing students to sit exams at foreign

destinations and improving language and ICT skills.

Staff involved in course design and development have been trained through course design workshops conducted by the CETMe, DMS and at overseas

workshops. The Operations Division and OUSL Press facilitate timely printing and distribution of course materials to students is managed by Book

dispatch unit and OUSL Center network.

3.4 Criterion 4 – Learning Infrastructure, Resource and Learner support


Practices and level of achievement of

Standards


Support the Claim

Code of the

Evidence

4.1 The learners are provided

with adequate resources and

appropriate services to

support learning built into the

programme or course

ensuring equity in access.

• Decentralized resource network to ensure

access to the programme in the regions.

• Distribution of course material at the

registration desk in all centres.

• Offer courses and provide unseen question

papers at Levels 03 and 04 in all three media to

ensure equity.

• Initiatives to introduce supplementary online

learning materials for 50% of the BMS degree

programme 2016-2018 to offer an online

platform to enable equity in access to learning

material.

• Regional centre network

available at RES

• Printing orders

• Examination papers

• Assignments

• Day School Schedule

• Course material printing and

dispatch notes centre wise

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• Develop online courses to enable access lesson

material from anywhere in the world.

• Facilitated avenues to access online material

related to the programme.

• Provide facilities to interact with staff to

enable access to resources.

• Library facilities

• Academic staff

• Course delivery

• Physical facilities

• Provide access to the programme to students

outside the country.

• Conduct examinations in foreign countries to

ensure access to the evaluation process from

anywhere in the world.

• Action plan 2016-2020 (No.

1.1.1.3)

• Screen shots of online courses

offered

• CETMe Board reports to senate

• MYOUSL announcement, portal

to share study materials (download

resource documents)

• Online notice board

• Student- Staff meeting log sheets

• Centre wise distribution of

Library books

• Appointment letters of contract

basis lecturers in regions

DMS/C4/S1/e7

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DMS/C4/S1/e9

DMS/C4/S1/e10

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DMS/C4/S1/e13

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• Region wise research supervisors

list

• Budget documents for day

schools in different regional

centres

• Documents supporting

assignment and research

submission in centres.

• Counselling schedules in centres

• Action Plan 2016-2020 (No.

4.2.1.1).

• Action Plan 2016-2020 (No. 4.2)

• Admission forms of

examinations conducted overseas

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DMS/C4/S1/e19

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DMS/C4/S1/e21

DMS/C4/S1/e22

4.2 Adequate physical and

technical infrastructure is

available at centres to conduct

of the programme.

• Establishment of nine (09) regional centres

and twenty four (24) study centres island wide

and constantly monitoring and upgrading the

facilities available at such centres.

• Central Press, dispatch unit and CETMe

• Availability of Temporary residential facilities

(TRC)

• Availability of cafeteria

• Availability of online infrastructure facilities

RES Structure (RES Website)

Action Plan 2016-2020 (No.

5.1.1.1.)

Screen shots

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• Provide adequate equipment / furniture for

staff & students.

• Establishment of a physical education centre.

• Establishment of a new intercom system

• Provide Wi-Fi facilities in the main campus &

centres.

• Connect centres through WAN

• Improve internet connection

• Provide video conferencing facilities in

centres.

• Monitor centre wise operations

• Visits to centres

• Feedback obtained from contract lecturers

based in the centres.

• Meetings of the Regional Education Services

held to enable to provide feedback on physical

and technical infrastructure.

• Conduct studies on learner satisfaction.

• Create awareness of right access to physical

and technical infrastructure.

TRCs at Colombo, Kandy and

Matara

Photos of cafeteria in regional

centres

Details of NODES,NACs,

Elementary Computer Labs

Faculty resource document

RES resource document

Plan of University student welfare

centre

IT Division plan

Assistant Directors reporting in

RES meeting

Contract basis lecturers reporting

in department meeting

• Vehicle bookings, Photos

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DMS/C4/S2/e6

DMS/C4/S2/e7

DMS/C4/S2/e8

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• Maintain suggestion boxes for students’

feedback on availability of infrastructure.

• Minutes of staff meeting on

centre wise progress

• RES board meeting minutes

• OURSL 2013 research findings

• Student Hand Book, Prospectus

• Suggestion boxes (at lecturers

halls and centres)

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4.3 Staffs are aware of their

responsibilities for provision

of support to learners in the

programme of study.

• Conduct orientation programmes for new

staff.

• Provide staff with a Guideline of duties

• Provide training for visiting staff.

• Availability of staff norms.

• Pre plan annual activities with the knowledge

of head of department.

• Inform staff about their responsibilities at

regular department meetings

• Workshop on learner support system

conducted to create awareness of support

needed by learners

• Schedule of the orientation for

new staff at SDC

• Duty list

• BMS orientation schedule at

centres

• Conducting Tutor Clinics

• Norms documents circulated at

the faculty board meeting.

• Self-appraisal form, year planner

• Programme Activity schedule /

operation plan

• Department meeting minutes

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DMS/C4/S3/e4

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• Orientation on teaching & assessment

methods of ODL.

• Agenda of Faculty organized

workshop on learner support

system


1.2.3.1).

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DMS/C4/S3/e10

4.4 Academic staff are accessible

to the learners through a

range of services.

• Online platforms to access staff.

• Facilities to meet staff in office.

• Availability of contact details of staff, online

and in print.

• Staff are accessible through Telephones, E-

mails and Posts.

• MYOUSL

• SMS, Moodle

Platform

• Facebook groups

• Twitter

• E-mail conversations

• Level wise E-mail groups

• Student- Staff meeting log sheets

• BMS prospectus, BMS

handbook, Student guideline and

web-site

• Telephone extensions for

coordinators

• E-mail history

• Records of posts

DMS/C4/S4/e1

DMS/C4/S4/e2

DMS/C4/S4/e3

DMS/C4/S4/e4

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DMS/C4/S4/e9

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4.5 Administrative staff are

accessible to the learner

through a range of services

• Availability of ADs and Programme

coordinators at study and regional centres.

• Availability of Help desk at all administrative

divisions.

• Access enabled through social media

• Telephone contact lines

/Extensions given for each level

co-coordinator

• IT help desk, Finance division

help desk, etc.

• FB Groups, Twitter accounts

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• Creation of Gmail groups

• Provide online platforms for

-announcements of academic activities

- lecture note circulation via e-mail

• Opportunities to meet the coordinators to get

information about their evaluated assignments.

• One member of administrative staff available

during weekend to attend to student requests.

• Student representatives are encouraged by the

coordinators to get information of issues.

• Availability of Postal unit and faster mail

handling systems.

• Details of g-mail groups

• MYOUSL,

• SMS,

• E-mail printouts,

• Department web,

• Mailing label requests

• Student attendance sheets

• Staff attendance sheets, Prior

approval

• Student attendance sheets

• Systems at General

administration division for

ordinary post

Postal unit operation plan

DMS/C4/S5/e3

DMS/C4/S5/e4

DMS/C4/S5/e5

DMS/C4/S5/e6

DMS/C4/S5/e7

DMS/C4/S5/e8

DMS/C4/S5/e9

DMS/C4/S5/e10

DMS/C4/S5/e11

DMS/C4/S5/e12

DMS/C4/S5/e13

DMS/C4/S5/e14

4.6 Programme has provided

learners the choice of using a

wide range of technologies

for learning to achieve the

desired learning outcomes

• Printed course materials

• Audio visual learning materials

• Availability of audio visual resources (AVR)

for students

• Develop online assessments of course

components

• Students are made available of materials

relevant to programme via online platform

• Print orders/ course materials


1.1.3.2.)

• AVR Centre

• Online assignments submitted by

students

• Online feedback on assignments

DMS/C4/S6/e1

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DMS/C4/S6/e3

DMS/C4/S6/e4

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• Students are enabled to make presentations via

skype

• The library system fully computerized to

facilitate book searching, e-databases, e-

journals

• Maintaining up-to-date records on student

progress

• Supplementary materials

• Past papers uploaded online

• Moodle feedback platforms

• Online materials

• Course materials

• Moodle platform

• Uploaded lecture notes

• Lecture notes circulated via e-

mail

• MYOUSL

• Skype interview with students

who were unable to attend for

proposal presentation

• Library website

• OMIS reports

• Mark sheets displayed

• Web link / MYOUSL

DMS/C4/S6/e10

DMS/C4/S6/e11

DMS/C4/S6/e12

DMS/C4/S6/e13

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DMS/C4/S6/e16

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4.7 Programme utilizes

appropriate methods to orient

the students towards self-

study and to provide

sufficient assistance to serve

the needs

• Students are made aware of the available

student support services in the department as

well as the University through the university

programme.

• Induction programme on OUSL and ODL

methodology

• Adopt student centred learning approaches for

self-directed learning

• Orientation agenda

• Programme schedule of E-fill

• Session about self-study in

orientations (Content of PPT)

• Activity schedules provided

• Students are allowed to use

conference room to review

research project

• Staff contact details given in the

website

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• Circulation of Lecture notes &

Printed materials provided

• BMS prospectus

• Test Area letters

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DMS/C4/S7/e9

4.8 Programme has ensured that

the teacher learner ratio is

optimal to enable the teachers

to provide adequate support

in educational activities of all

courses of the programme

• Large number of visiting academics / resource

persons are utilized through the regional

network.

• Availability of subject specialist for all

courses

• Initiatives to increase permanent academic

staff with PhD qualification at least up to 50%

of the academic staff by 2020.

• Coordination at centres through the

appointment of Region wise contract basis

lecturers

• Action Plan No. 4.1.1.2.

• Research students allocation

schedules

• Grouping day schools in level 03

– budget document

• Supervisor allocation for exams –

Supervisor list sent by DMS

• BMS coordination team structure

List of academic coordinators

• Action Plan (2016-2020) No. 1.2.

• Appointment letters

DMS/C4/S8/e1

DMS/C4/S8/e2

DMS/C4/S8/e3

DMS/C4/S8/e4

DMS/C4/S8/e5

DMS/C4/S8/e6

DMS/C4/S8/e7

DMS/C4/S8/e8

4.9 Appropriate training is

provided for all relevant staff,

to enable them to provide

effective individual

counselling and academic

support for learner in

programme of study.

• Training programmes conducted by the staff

development centre of OUSL to provide

academic staff with relevant skills.

• Workshops conducted to help staff members

in academic matters & counselling.

• Job orientation conducted for academic and

academic support staff.

• Strengthen funding for staff student research

projects and innovation

• Minutes of workshop schedules

& photographs.

• Training programmes specific to

distance mode – CTHE (Provided

for probationary lectures)

• Leadership programme organized

for staff

• Research methodology

workshops for academic staff

• SDC workshop schedule

• Department workshop schedule

• Training programmes specific to

distance mode – CTHE (Provided

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• Allocate funds for Competitive Research

Grants from the UGC funds

• Guideline for staff.

• Improve the capacity & skills of permanent

academic staff & visiting academic staff.

• Ensure high quality administrative services.

• Improve the capacity on the skills of other

staff supporting academic work.

• Recruit staff required for CETME to assist

academic in developing online courses.

(CETME)

for probationary lectures)

• Research methodology

workshops for academic staff

• Orientation given for programme

coordinators.

• Orientation given for contract

basis lecturers (Regional centres)

• Action Plan 2016-2020

(No.3.1.3.1).

• Action Plan No.3.1.1.3.

• Duty List

• Action Plan 2016-2020 (No. 1.2).

• Action Plan 2016-2020 (No. 6).

• Action Plan 2016-2020 (No. 1.3).

• Action Plan 2016-2020 (No. 1.3).

DMS/C4/S9/e11

DMS/C4/S9/e12

DMS/C4/S9/e13

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DMS/C4/S9/e14

DMS/C4/S9/e15

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DMS/C4/S9/e17

4.10 Mechanisms exist to regularly

monitor and evaluate the

quality adequacy, and

accessibility of physical and

technological resources

including facilities and

equipment including those of

outreach centres and

• Department meetings conducted as a part of

monitoring process

• Allocation of required human resource to

handle department related activities- Recruitment of lecturers for regional centres to

monitor the particular centre activities

• Minutes of staff meeting on

centre wise progress

• Minutes of staff meeting

• Minutes of RES board meetings

• Carder request for 2017 /18 for

all regional centres

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59

appropriate remedial

measures taken when needed.

• Staff members visit to regional centres

• Participation of contract lecturers in regions in

staff meeting.

• Availability of physical resources

• Conducting RES board meetings to enable

other units of the University to express their

concerns on physical & technological resources.


• Filed visit documents


• Asset Register

• Related RES board meeting

minutes

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DMS/C4/S10/e7

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4.11 The faculty ensures staff and

learners in the programme of

study have sufficient and

appropriate library facilities,

services and accessibility for

effective teaching and

learning.

• The library system fully computerized to

facilitate book searching, e-databases, e-

journals

• Financial resource allocation for library

enhancement

In order to acquiring books and resource

materials for staff & students to Obtain E-

databases & journals – Library / RES

• Enhancement of library facilities to regional

and study centres.

• Ensuring required study resources are

available in library in terms of books, Journals

Industry reports, pass papers and other

resources

• Improving the convenience of accessibility

through IT facilities.

• Library website

• Library requisition form

• Library E-learning resources

• E-catalogue

• Budget allocation -Library

committee minutes.

• Action Plan 2016-2020 (No. 5.1).

• Faculty board Meeting minutes

on new Library opening in

Ambalantota.

• Minutes of RES board meetings

• Request to faculty REP to

distribute relevant books for all

the libraries in centres.

• Past paper repositories

• Statistics on available

management books and articles

• Subscription for different articles

DMS/C4/S11/e1

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• The students are motivated to use the library

facilities through article review & book review.

• Provide common room facilities, library

facilities for short period for visiting staff.

• Library online account for staff

member

• CAT papers

• Action Plan No. 1.2.3.4.

DMS/C4/S11/e14

DMS/C4/S11/e15

4.12 The faculty ensures staff and

learners have sufficient and

appropriate facilities for

laboratory classes/ clinical

placement/ teaching practices

placements/ field study for

effective teaching and

learning

• Lecture hall and Computer Lab facilities in all

regional centres.

• Facilitating links with the industry to enable

students to conduct their research.

• Annual budget allocation to strengthen

physical facilities at all centres.

• Create a conducive & efficient academic

environment in the university.

• RES resource document

• Letters of recommendations

• RES board minutes

• University Budget

• Action Plan 2016-2020 (No. 5.1).

DMS/C4/S12/e1

DMS/C4/S12/e2

DMS/C4/S12/e3

DMS/C4/S12/e4

DMS/C4/S12/e5

4.13 The faculty ensures staff &

learners have sufficient &

appropriate computer

facilities for effective

teaching & learning.

• Increasing availability of computers for the

students in the computer labs.

• Strengthen the availability of computers for

the use of staff.

• Free computers for students.

• Number of Computer labs

• Inventory of computer machines

• Documents of procurement

process.

• Learner satisfaction survey

• Inventory of computer machines

• Application documents at student

affairs

DMS/C4/S13/e1

DMS/C4/S13/e2

DMS/C4/S13/e3

DMS/C4/S13/e4

DMS/C4/S13/e5

DMS/C4/S13/e6

4.14 The faculty ensures there is

adequate and appropriate

technology systems &

infrastructure for learner

support services are available

• Availability of well maintained infrastructure

facilities such as lecture rooms, multimedia

facilities, laboratories.

• Availability of LMS for students

• Inventory of infrastructure

• Physical verification of

infrastructure;

• Procurement files

DMS/C4/S14/e1

DMS/C4/S14/e2

DMS/C4/S14/e3

DMS/C4/S14/e4

61

to effectively conduct the

programme of study

• Availability of NAC centres in all OUSL

centres to facilitate access to LMS & access to

application procedure.

• Availability of reading rooms in all Regional

centres.

Online application for examination.

• Well-equipped and modern IT division at

OUSL

• MYOUSL Accounts, SMS

services

• NODES minutes

• RES board minutes

• Photographs of reading room

• Instruction materials related to

online exam application

• Home page of OUSL Web

DMS/C4/S14/e5

DMS/C4/S14/e6

DMS/C4/S14/e7

DMS/C4/S14/e8

DMS/C4/S14/e9

DMS/C4/S14/e10

4.15 The faculty provides current

& accurate information in an

accessible manner through

variety of modes through all

registered students of the

programme. (Start from

explaining

• Availability of a website for university &

separate webpage for the department.

• Action plan to update and maintain OUSL

website.

• Information provided through OMIS

• Programme related information is given

through various printed documents.

• Information of changes in academic activities

promptly communicated to the students.

• Updating test results through the Web

• OUSL website

•OUSL Department web Site

• Action plan No. 6.1.5.4.

• MYOUSL announcements

• Online Notice board

• Advertisement

• Student Handbook

• Student Guide

• Prospectus

• SMS

• MYOUSL announcements

• Online Notice board

• MYOUSL

DMS/C4/S15/e1

DMS/C4/S15/e2

DMS/C4/S15/e3

DMS/C4/S15/e4

DMS/C4/S15/e5

DMS/C4/S15/e6

DMS/C4/S15/e7

DMS/C4/S15/e8

DMS/C4/S15/e9

DMS/C4/S15/e10

DMS/C4/S15/e11

DMS/C4/S15/e12

DMS/C4/S15/e13

4.16 The faculty encourages the

student unions/ associations

• Entertaining student requests at the faculty

board meeting

• Faculty board minutes on student

requests

DMS/C4/S16/e1

62

to contribute to support

student learning.

• Student participation in organizing committee

of student research symposium

• Enabling students to organize events.

• Name list of organizing

committee

• Permission letters

DMS/C4/S16/e2

DMS/C4/S16/e3

4.18 The Faculty provides

opportunities for peer

interaction to empower

learners to share knowledge

and information and develop

interactive and collaborative

learning skills.

• Facebook groups in online platforms which

provide opportunity for management students to

interact with each other and share knowledge

and information.

• Research supervision and proposal

presentation.

• Informal student’s discussion groups.

• Manage Twitter accounts for share

information.

• In the Department orientation program,

students are convinced of the available student

support services in the Faculty and Department.

• Department introduces a student counselling

program for newcomers to guide and empower

students.

• Faculty of HSS conducts Annual Student

Research Session to improve academic

interaction between academic staff and

students.

• Faculty monthly research communication

• “OUSL Matara – BMS”

• “OUSL Department of

Management – KRC”

• “OUSL Management”

• Presentation schedule

• Photo Album

• “Management OUSL MRC

twitter account

• Orientation program schedule

• Counselling records

• Student Research Session

proceedings

• Invitation letter sent by AR

DMS/C4/S18/e1

DMS/C4/S18/e2

DMS/C4/S18/e3

DMS/C4/S18/e4

DMS/C4/S18/e5

DMS/C4/S18/e6

DMS/C4/S18/e7

DMS/C4/S18/e8

DMS/C4/S18/e9

DMS/C4/S18/e10

63

• Department organizes various social events

like, annual gatherings, Shramadana campaigns,

seminars, etc.

• CSR campaign for school students – KRC,

CSR campaign for flood disaster- Kurunagala

Centre

(KRC – Blood donation, ARC - Dansala)

• Individual meeting with students to provide a

platform to improve their interactive &

collaborative learning skills

• Minutes of meetings

• Photo Albums

• Minutes of meeting

• Invitations

• Photo Album

• Staff student meeting log sheets

DMS/C4/S18/e11

DMS/C4/S18/e12

DMS/C4/S18/e13

DMS/C4/S18/e14

DMS/C4/S18/e15

DMS/C4/S18/E16

4.19 Annual monitoring and

evaluation of learner support

services are implemented and

outcomes are communicated

to all relevant stakeholders.

• Evaluations in Day Schools.

• Peer Evaluation

• Appointing Lecturers (on contract) for

regional centres.

• The department gets feedback regarding the

learning support requirements.

• Department evaluates the student support

services based on the information given by the

students at the meeting with student

representatives.

• RES board meetings monitor centre wise

status quo.

• Feedback form for RES

• Day school Evaluation Forms

• AD reporting in RES meeting

minutes

• RES board meetings

• Staff meetings

• Feedback forms

• Compilation of the issues in the

Faculty submitted by the students

• Minutes of the meetings with

student representatives

• RES board meetings minutes

• Feedback form

DMS/C4/S19/e1

DMS/C4/S19/e2

DMS/C4/S19/e3

DMS/C4/S19/e4

DMS/C4/S19/e5

DMS/C4/S19/e6

DMS/C4/S19/e7

DMS/C4/S19/e8

DMS/C4/S19/e9

64

4.20 The Faculty regularly

monitors learner retention,

progression, completion and

graduation rates, in the

context of learner support

services and takes remedial

measures deemed necessary.

• Department maintains complaints and

suggestion receiving mechanism for students’

issues.

• University has comprehensive database on

student progress managed by OMIS.

• Records on retention, progression, graduation

rates of students maintained by the OMIS

• Career guidance and personal counselling

• Tracer studies conducted.

• Tracer presentation on faculty progress

• Student feedbacks

• System records of assignments

marks

• Records of CAT marks

• Records of final examination

marks

[OMIS screen shots (content

page)]

• Convocation booklet

• Faculty records of graduates

• Pre-award meeting

• Counselling records

• Graduate survey database

• Faculty board minutes and

agenda

DMS/C4/S20/e1

DMS/C4/S20/e2

DMS/C4/S20/e3

DMS/C4/S20/e4

DMS/C4/S20/e5

DMS/C4/S20/e6

DMS/C4/S20/e7

DMS/C4/S20/e8

DMS/C4/S20/e9

DMS/C4/S20/e10

Summary:

DMS is dedicated to support the learners with equity and equality aligned with the mission statement of the OUSL. Equity in access to learning

resources is ensured by providing the learners with an online platform and making modules available through the wide network of study and regional

centers. Equity to resources is also ensured by making library facilities available through study and regional center network. Physical and technical

infrastructure facilities provided to learners include computers, Wi-Fi and video conferencing, WAN and Intercom and adequate equipment /furniture

for staff and students. Frequent monitoring of the available resources is carried out to ensure that the resources are efficiently provided to the required

parties. Regular update of information to ensure proper communication can be identified as a best practice of the DMS. Sources such as MYOUSL,

OUSL web, student handbook and prospectus are used to communicate on course material, contact sessions and other important information. Same

online platforms with social media are used by academic and administrative staff to assist learner through a range of services. A separate coordinator

is assigned for each level of the programme for better communication. In providing services valued by learners the DMS conduct studies on learner

satisfaction and make the staff aware of their responsibilities in satisfying the learners.

65

3.5 Criterion 5 –Learner Assessment and Evaluation




Support the Claim

Code of the

Evidence

5.1 The programme of study has By-

laws. Rules and Regulations for

assessment and evaluation of

learners to ensure awards made

meet the national and

International academic standards.

By laws, Rules and regulation for assessment

and evaluation of learners have been well

established in line with the SLQF guidelines and

documented to ensure awards made to meet the

national and international academic standards.

By Laws, Rules &

Regulations.

DMS/C5/S1/e1

DMS/C5/S1/e2

5.2

The Faculty adheres to policies

and procedures approved for the

institution for designing,

approving and monitoring

assessment strategies for the

programmes and its courses are

maintained.

With approval of the faculty board and the senate

paper setting, moderation and evaluation are

carried out for students’ continuous assessment

process and final examinations.

Student’s Handbook;

Faculty Board minutes;

Senate minutes;(Exam

memos)

Exam Manuals;

Answer Script;

Detail Mark Sheets.

DMS/C5/S2/e1

DMS/C5/S2/e2

DMS/C5/S2/e3

DMS/C5/S2/e4

DMS/C5/S2/e5

DMS/C5/S2/e6

DMS/C5/S2/e7

DMS/C5/S2/e8

All efforts of supporting learners are carried out with the objective of providing him/her with a conducive environment for self-study. Staff training,

orientation program for new staff and providing a duty list for staff are major steps towards strengthening the service provided to the learners. DMS

also takes a considerable effort towards improving personality of learners by Organizing events such as Miyurawa 2017. To provide the learners

with an improved service, ongoing evaluations on progression are carried out with a systematic feedback system. DMS also entertain learners residing

outside the country through the online platform of lesson material and providing opportunities to participate in the evaluation process as well.

66

5.3

The Faculty ensures the

confidentiality and integrity of

conducting the assessments.

From the beginning to the end assessment is

carried out in accordance with procedures clearly

spelt out in examination manual and examination

by laws. Two independent examiners evaluate

each answer script of Level 5 and 6. Identity of

students are not exposed to examiner since

answer script have only Index No.

Conducting final examinations and assessments

are centralized

Manual of examination

procedures;

Examination By-laws;

Copy of Mark Sheet;

Answer book.

DMS/C5/S3/e1

DMS/C5/S3/e2

DMS/C5/S3/e3

DMS/C5/S3/e4

DMS/C5/S3/e5

DMS/C5/S3/e6

5.4 Assessment Strategy is aligned to

the relevant level descriptors of

the SLQF, the ILOs and teaching

learning strategies of programme

courses and clearly stated in the

programme/course specifications

In accordance with the standards set by SLQF

and SBS evaluation procedure of each

programme has been designed

Course Profiles

Past Question papers

Students’ Handbook

DMS/C5/S4/e1

DMS/C5/S4/e2

DMS/C5/S4/e3

DMS/C5/S4/e4

5.5

Progression within and between

courses is clearly explained and

available.

Structure of the programme link between the

courses in the programme and path to be taken

when progressing and the pre-requisite courses

are clearly defined established

Curricular of programmes/

courses;

Courses synopsis;

SLQF guidelines

schedule No three;

Rules and Regulations of

Programmes;

Student Handbooks.

DMS/C5/S5/e1

DMS/C5/S5/e2

DMS/C5/S5/e3

DMS/C5/S5.5/e4

5.6

The programme include formative

assessments and summative

assessments.

Formal (Take home assignments) and informal

(ex.; Activity in study manuals) assessment

procedures are being conducted by the academic

staff on a formative assessment procedures in

order to improve the performance/ knowledge

and also the level of attainments of students

during the lecture sessions and the feedback is

given to the respective students.

Course materials;

Course profile;

Student handbook;

Assignment book,;

Continuous assessment /

Final examination

schedules;

CA Mark Sheet /

Grade lists.

DMS/C5/S6/e1

DMS/C5/S6/e2

DMS/C5/S6/e3

DMS/C5/S6/e4

DMS/C5/S6/e5

67

End of the semester / academic year final

examinations for each courses are summative

assessments and the results are released after the

panel of examers meeting.

DMS/C5/S6/e6

DMS/C5/S6/e7

DMS/C5/S6/e8

DMS/C5/S6/e9

5.7

Learners are informed about the

difference types of assessment

and assessment techniques for the

course.

Credit Structure, CA components, Final

examinations and the weightage of different

assessment components of all the courses of the

programme aremade aware of the students.

Students are made aware about the different

assessments methods and components during the

orientation programme conducted in all regional/

and study centers

Orientation programme

agenda;

Student handbook;

Study Guides;

MYOUSL

DMS/C5/S7/e1

DMS/C5/S7/e2

5.8

There are systems of tracking and

recording to provide detailed and

accurate feedback on their

performance / progress in a timely

manner

Take home assignment and assignment tests

answer scripts are collected, documented and

send to DMS by RES.

After evaluation marks are entered in to OMIS,

respective student and authorized staff can

access to marks.

Corrected TMAs and corrected answer scripts

are returned to students with examiner’s

comments.

Assignment lists received

from centers;

Assignment folder;

OMIS,MyOUSL

Examiners’ feedback (Take

home assignment)

DMS/C5/S8/e1

DMS/C5/S8/e2

DMS/C5/S8/e3

DMS/C5/S8/e4

DMS/C5/S8/e5

5.9

The faculty ensure that

assessment decisions are

documented accurately and

systematically and that the

decisions of relevant assessment

panels and examination boards

are communicated to learners

without undue delay.

Faculty hold examination panel headed by the

Dean of the faculty and necessary changes are

carried out by the panel. Decisions are informed

to the students. Once results are finalized they

are posted in MyOUSL

Examination panel meeting

documents;

MyOUSL screen printout.

DMS/C5/S9/e1

DMS/C5/S9/e2

5.10

There is an appeal system to

allow learners to query grades/

Once results are released, students are given two

weeks period for applying for rescrutinization of

Re-scrutinize notice and

the application;

DMS/C5/S10/e1

68

marks awarded and the feedback

provided

results. And outcomes of the appeal is made

within four weeks

Students grievance letters. DMS/C5/S10/e2

5.11

Code of Conduct of examinations

and assessments/ Manual of

Examination is available and

updated and communicated to all

staff involved and enforced

strictly.

Strict supervision and invigilation procedure is

practiced at the examinations. Examination

practices, procedures and code of conduct are

communicated to supervisors, invigilators and

students in writing.

Appointment letters of

supervisors;

By-law pertaining to

Examinations;

Examination admission

card and instructions to

students;

Label of the final

examination paper packet.

DMS/C5/S11/e1

DMS/C5/S11/e2

DMS/C5/S11/e3

5.12

The Faculty adhere to policies

and regulations governing the

selection/nomination and

appointment of both internal and

external examiners.

With the approval of the Faculty Board and

Senate, external and internal examiners are

appointed.

Faculty Board/Senate

Minutes;

Examination memos.

DMS/C5/S12/e1

DMS/C5/S12/e2

5.13

The faculty maintains academic

standards and assessment criteria

are consistently applied by

moderation of examination

question papers by external

examiners

Appointing moderators with the approval of

Faculty Board & Senate and necessary guideline

are provided ( Examination Names, Faculty)

Faculty Board and Senate

Minutes.

Appointment Letters

DMS/C5/S13/e1

DMS/C5/S13/e2

5.14

The Faulty adopts independent

second examiners/ external

examiners in examinations as part

of quality control and assurance

of academic standards where

relevant.

Final mark is computed by taking the average

mark from the marks given by first and second

markers. If the difference between the 1st and the

2nd markers is >10, Faculty with the approval of

the senate appoints a third marker

Sample of Final Mark

sheets;

Examiners’ list

Appointment of examiners;

Faculty board and senate

minutes.

DMS/C5/S14/e1

DMS/C5/S14/e2

DMS/C5/S14/e3

69

5.15

Detailed marking schemes /

guidelines are provided to all

examiners and procedures are

available to ensure that,

examiners apply the marking

schemes in a consistent manner to

ensure transparency, consistency

and fairness in marking.

Up to level 04, only single marking (1st Marker)

is carried out for the final examination. Level 05

and above, 1st and 2nd marking carried out for

the final examination.

Clear marking scheme is provided for all the

markers.

Electronic format is used to record the final

marks and the accuracy is checked by a third

person.

Students can verify the accuracy of their results

through re-scrutinize procedure.

Appointment of

Examiners;

Faculty/senate minutes;

Final Mark sheet;

Re-scrutinize marks and

grades;

Marking scheme

DMS/C5/S15/e1

DMS/C5/S15/e2

DMS/C5/S15/e3

DMS/C5/S15/e4

5.16

Appropriate measures are in place

to ensure the integrity of work

submitted (assignments, reports,

etc) by students for evaluation

and communicated effectively to

students and examiners

Students are clearly communicated about

deadlines for submission and expected ethical

practices when answering and submitting their

TMAs and research reports.

Faculty ethical review committee meets time to

time to review the process. They are being

penalized for the violation of ethical issues.

Receipt for Assignments

submission;

Activity schedule

Student guidebook

Code of Conduct;

Ethical Practices

DMS/C5/S16/e1

DMS/C5/S16/e2

5.17

Disciplinary procedures for

handling malpractices such as

copying, and plagiarism are in

place and strictly enforced and

communicated to relevant staff

and all students.

Senate subcommittee is appointed to handle

malpractices related to all examinations and

students are being penalized for examination

offences and penalties are decided by the

committee.

Students are clearly communicated the offences

and penalties.

Examination manual

By-law pertaining to the

Examinations;

Examination Admission;

Examination Offences

Board Record

Student handbook

MYOUSL

DMS/C5/S17/e1

DMS/C5/S17/e2

DMS/C5/S17/e3

70

5.18

The Faculty ensure that the staff

undertaking work related to

assessment are competent to

undertake their assigned roles and

responsibilities and have no

conflict of interest

All the Question papers are moderated by a

senior academic.

Question papers are evaluated by competent

examiners approved by the faculty board and the

senate.

A declaration form has to be submitted by the

staff annually.

University conducts workshops for the

academics staff on assistant and evaluation, time

to time.

Faculty board/senate

minutes

Examiners’ list;

Annual Activity Plan -SDC

Declaration form

DMS/C5/S18/e1

DMS/C5/S18/e2

5.19 The Faculty reviews and amends

assessment regulations

periodically as appropriate, to

assure itself that the regulations

fit for purpose.

Assessment criteria has been amended from time

to time to ensure that they meet the

requirements/objectives and purpose of the each

course.

Criteria for allocating marks for TMA and

assignments test have recently been amended.

(Example TMA+AT)/2

SLQF Course profile for

CA Criteria;

Faculty Board minutes;

Dept. minutes;

Study Guides

DMS/C5/S19/e1

DMS/C5/S19/e2

DMS/C5/S19/e3

DMS/C5/S19/e4

DMS/C5/S19/e5

5.20

Graduation, course completion

and retention rates are monitored

on a continuous basis and

appropriate action taken.

After awarding of the degrees relevant data is

obtained to identify those who have been not

successful and they are given necessary

counseling and encouragement at the time

registration and re-registration take place,

enabling them to complete the progarmme

successfully.

Maximum period for completion, specified.

Minutes of the course

coordinators reports

By-Laws

DMS/C5/S20/e1

DMS/C5/S20/e2

DMS/C5/S20/e3

71

5.21

The Faculty ensures that the

degree awarded and the name of

the degree complies with the

guidelines (qualification

descriptors), credit requirements

and competency levels (level

descriptor) detailed in the SLQF.

The tittle of the degree and also the degree

awarded are in compliance with SLQF

Conduct training programme for academic staff

to give the necessary exposure in using SLQF

during course development.

By-Law- [Course Schedule

1]

Academic Transcript

specimen

Degree Certificate

Student Handbook

SLQF guidelines

DMS/C5/S21/e1

DMS/C5/S21/e2

DMS/C5/S21/e3

DMS/C5/S21/e4

DMS/C5/S21/e5

Summary:

Assessment strategies of students learning, the most important component of the programme have been developed in line with the properly defined /

established ILOs pertaining to the objective of the given programme. The title of the degree as well as the degree awarded are in compliance with

SLQF and assessment criteria are specially designed to suit the standards set by SLQF and SBS to evaluate the performance of the programme

participants. Effective formative and summative assessment methods are in place and an approval is sought from the faculty board and the senate for

such practices. Evaluation criteria for formative assessments are reviewed and necessary amendments are introduced (as and when necessary) from

time-to-time. After evaluation all formative assignments answer scripts are returned to the students with important/ relevant comments. Students are

provided with clear instructions at the orientation and registration programme as to how they can complete the programme and through MIS students

are informed their status in relation to the level of completion of the courses. With the approval of the faculty board, the summative assessments are

carried out, a properly established structure and rules/ regulations are available enabling the assessments to be conducted in a fair manner. Well-

experienced examiners both internal and external evaluate final examination answer scripts (up to level 4 by one examiner and above level 5 by two

examiners), in accordance with properly detailed marking scheme. Electronic format is utilized to record the final marks and a third person confirms

the accuracy. Recorrection procedure is available for the students to check the accuracy of the results, and students are penalized for any violation of

examination rules and regulation. Faculty and department has taken every possible step to ensure examinations are conducted in fair manner and

workshops are conducted for the staff on assessment and evaluation to further improve the procedure. After the awarding, those who have not been

successful are given the necessary support and encouragement in order for them to complete the programme successfully.

72

3.6 Criterion 6 – Innovative and Healthy Practices




Support the Claim

Code of the

Evidence

6.1 The Faculty has established and

operates ICT- based platform (i.e.

VLE/LMS) to facilitate multi –

mode teaching delivery and

learning.

The MyOUSL Web Portal is provided to the

students to access learning materials and other

services provided by the university. This web

portal enables students to obtain information about

progammes, courses, results, final exam

registration, library information, hostel booking,

payment details and OUSL announcements/ news

etc. All the said services are systematically linked

through a well-established Management

Information System identified as OMIS

OUSL - Online Distance Education System

(Moodle) is used to facilitate multi – mode

teaching, delivery and learning. Moodle is used to

distribute different types of learning materials,

conduct online examinations (CAT) and

communicate with students through forums.

In order to familiarize faculty members,

workshops on MYOUSL, Moodle and OMIS were

conducted by CETME and SDC.

Students are introduced to above platforms during

orientation sessions (EFIL, START@OUSL)

1. http://myousl.ou.ac.lk/ind

x/logn/fp.aspx

(screenshots)

2. http://ousl.nodes.lk/course

/category.php?id=26(scre

enshots)

3. Uploaded documents in to

Moodle and MyOUSL

4. List of members

participated in the

workshops- SDC and

CETMe

5. Orientation Agenda

BMS/C6/S1/e1

BMS/C6/S1/e2

BMS/C6/S1/e3

BMS/C6/S1/e4

BMS/C6/S1/e5

6.2 The Faculty encourages the staff and

students to use OER to supplement

teaching and learning.

The university has developed a policy on OER

which has been adopted by the faculty.

1. OER Policy Document

2. List of members

participated in the

training programme

BMS/C6/S2/e1

BMS/C6/S2/e2

BMS/C6/S2/e3

http://myousl.ou.ac.lk/indx/logn/fp.aspx

http://myousl.ou.ac.lk/indx/logn/fp.aspx

http://ousl.nodes.lk/course/category.php?id=26

http://ousl.nodes.lk/course/category.php?id=26

73

As per the objectives of the above policy faculty

members have been trained on the use of OER for

teaching and learning purposes.

Some OERs have been shared with the students

through MyOUSL and Moodle

OUSL Publications on OER

OER web sites have been shared through the

OUSL library web site

3. Uploaded documents in to

Moodle and MyOUSL

4. OUSL Publication -

Integrating ORE in

Educational Practice:

Practitioners Stories

5. OUSL library web site-

OER

BMS/C6/S2/e4

BMS/C6/S2/e5

6.3 The faculty recognizes

complementarity between academic

training, research and development

(R & D), innovations, and industry

engagement as part of the functions

of academics.

Faculty research and development committee has

formulated a policy document and strategies on

promoting R&D which is approved by the faculty

board.

Academic members are involved in industry

related activities and community development

Members have obtained Faculty research grants.

In order to encourage academics and students to

engage in innovative research, especial research

award is being offered by the OUSL.

1. Faculty R&D policy

Document

2. Letters- ZED/Siva/

Asana/

Nalin/janaka/Gamini

3. Sujeewi

4. OUSL web site- R&D

BMS/C6/S3/e1

BMS/C6/S3/e2

BMS/C6/S3/e3

BMS/C6/S3/e4

6.4 The faculty has established

coordinating and facilitating

mechanism for fostering research

and innovation, promotion of

research and community outreach.

Faculty has established a Research Committee to

facilitate staff and student research

Department has established a R&D unit with a

view to making academics engaged in

collaborative research with the industry.

1. Faculty Research

Committee mandate

approved by faculty board

2. Minutes of the

department meetings

3. Publication -

Management Issues

BMS/C6/S4/e1

BMS/C6/S4/e2

BMS/C6/S4/e3

BMS/C6/S4/e4

BMS/C6/S4/e5

74

Annual Department publication - Management

Issues

Faculty organizes an annual Student Research

symposium in order to disseminate research

findings by student/staff

Annual research session organized by the

university provides a platform to showcase staff

research

4. HSSSRS – Proceedings

5. OURS - - Proceedings -

(http://www.ou.ac.lk/hom

e/index.php/ou-research-

sessions)

6. VISTAS journal, OUSL

journal

BMS/C6/S4/e6

6.5 Faculty uses the knowledge base to

be responsive to societal needs and

address community’s issues (not just

university’s agenda.)

CSR campaigns organized by management

students.

(CSR campaign for school students – KRC, CSR

campaign for flood disaster- KRC, Blood

donation- KRC, Dansala ARC)

Department has established a R&D unit with a

long term plan to carryout community based

researches.

Expanding the regional network with the view to

providing access to quality higher education,

especially for those who lack such opportunities.

Department members have participated as resource

personnel in media programmes and also other

social forums addressing community issues.

1. News Letters

2. Photo Album

3. Newspaper cuttings

4. Media Coverage

5. Department Minutes

6. BMS advertisement/

brochure/map of the

regional centers

7. Offer Letters

BMS/C6/S5/e1

BMS/C6/S5/e2

BMS/C6/S5/e3

BMS/C6/S5/e4

BMS/C6/S5/e5

BMS/C6/S4/e6

BMS/C6/S4/e7

6.6 The faculty promotes thematic

research on national issues, and

Undergraduate programme contains a compulsory

research component where students are

1. BMS Bylaws

2. Sample dissertations of

students

BMS/C6/S6/e1

BMS/C6/S6/e2

BMS/C6/S6/e3

http://www.ou.ac.lk/home/index.php/ou-research-sessions



75

disseminates and ensures a

conducive environment for research.

encouraged to address issues of national

importance related to field of management.

Research findings are disseminated through an

annual departmental publication.

Providence of an opportunity for the academics to

publish their quality research articles through the

faculty publication, VISTAS.

Undergraduates are provided a forum to present

their research findings at the annual student

research symposium organized by the faulty.

Faculty members are encouraged to present their

research findings in national and international

conferences by providing travel and other related

facilities.

3. Management Issues

4. Journal Of Humanities

And Social Sciences –

(VISTAS)

5. HSSSRS Conference

proceeding

6. R&D Policy Document

BMS/C6/S6/e4

BMS/C6/S6/e5

BMS/C6/S6/e6

6.7 The faculty implements reward

system to encourage academics for

achieving excellence in research and

outreach activities.

The Research Unit through competitive research

grants seeks to promote research of a

multidisciplinary nature to develop the capacity of

the academics.

OUSL Awards are offered to academics annually

in recognition of excellence in research,

production of educational video, interactive

multimedia courseware and online courses.

1. http://www.ou.ac.lk/home

/index.php/research-

grants(screenshots)

2. http://www.ou.ac.lk/home

/index.php/research-

awards(screenshots)

BMS/C6/S7/e1

BMS/C6/S7/e2

6.8 The study programme contains an

undergraduate research project as a

part of the teaching and learning

strategy and encourages students to

disseminate the findings.

Under graduate programme contains a compulsory

research component as a part of the teaching and

learning strategy and students are encouraged to

disseminate their findings through Student

Research Symposium

1. BMS Bylaws

2. HSSSRS Conference

proceeding

BMS/C6/S8/e1

BMS/C6/S8/e2

http://www.ou.ac.lk/home/index.php/research-grants



http://www.ou.ac.lk/home/index.php/research-awards



76

6.9 The faculty has established and

operationalized strong links with

various international, national,

governmental and non-governmental

agencies and industries, and uses

such linkages to build the reputation

of the institution and expose

students to the ‘world of work’ and

to promote staff and student

exchange.

The department has taken initiatives to establish

links with national as well as international

organizations both in the academia and industry

resulting in entering in to MOUs. Such links

enables the promotion of the institutional image

and expose the staff and students to industry

experience.

University has established an Industrial Liaison

Centre (ILC) to promote links with the industry

and explore possibilities of exchange students and

staff.

The university has proposed to establish a

programme to offer academic and practical

exposure to management students in South Korean

Universities

1. List of MOUs

2. Faculty board minuets

3. MOU with Korean

University

4. MOU with MI collage

BMS/C6/S9/e1

BMS/C6/S9/e2

BMS/C6/S9/e3

BMS/C6/S9/e4

6.10 The faculty has diversified its

sources of income to complement

the grants received through

government by engaging in income-

generating activities.

The University facilitates Faculties and

departments to conduct income generating

programmes by setting up the necessary legal

mechanism such as CERC, C-SAP (expand).

In-line with above, the department has taken

initiatives to offers MBA in HRM programme and

five Short Courses through all regional centres.

1. CERC Bylaws

2. C-SAP Bylaws

3. Programme Bylaws

(MBA in HRM)

4. Programme Budgets

5. List of short courses

BMS/C6/S10/e1

BMS/C6/S10/e2

BMS/C6/S10/e3

BMS/C6/S10/e4

BMS/C6/S10/e5

6.11 The faculty practices a credit-

transfer policy in conformity with

institutional policies that allows its

students to transfer credits to another

faculty or submit credits earned

from another to the Faculty

concerned.

As a policy, OUSL has decided to accommodate

credit transfers which will be implemented for

BMS(Hons).

At present the department offers exemptions for

CMA partly qualified candidates. Discussions

continue with AAT for possible exemptions.

5. BMS Bylaws (new)

6. CMA –MOU

7. Minutes of the

discussions with AAT

8. Call of application letter

to CMA

9. CMA Brochure.

BMS/C6/S11/e1

BMS/C6/S11/e2

BMS/C6/S11/e3

BMS/C6/S11/e4

BMS/C6/S11/e5

BMS/C6/S11/e6

77

Exemptions are given for the holders of former

DIM – OUSL.

10. Guidelines for

registration sent to

councilors

6.12 The faculty promotes students and

staff engagement in a wide variety

of co-curricular activities such as

social, cultural and aesthetic

pursuits, community and industry-

related activities, etc., and such

pursuits are well supported with

physical, financial and human

resources.

The Faculty encourages and supports the staff and

students engagement in a wide range of multi-

cultural, co-curricular activities such as, Faculty

outing progammes, Christmas carols, Vesak Bathi

gee Tai Pongal Celebration.

The department also organizes Staff Outing

Progammes, OBT Progammes, CSR Activities,

and such initiatives are endorsed with required

financial support.

SCR committee organizes classical musical events

such as paduru party with a view to promoting

staff and students’ engagement in aesthetic

pursuits.

1. Department Minutes

2. News Letters

3. Approved budgets

4. Programme Agendas

5. Email circulation, leaflets

6. Department E-news

7. SCR Annual Report

8. Invitations for various

events

9. Banners of the events

BMS/C6/S12/e1

BMS/C6/S12/e2

BMS/C6/S12/e3

BMS/C6/S12/e4

BMS/C6/S12/e5

BMS/C6/S12/e6

BMS/C6/S12/e7

BMS/C6/S12/e8

BMS/C6/S12/e9

6.13 Faculty encourages student

participation at regional/national

level competitions (such as IQ,

innovation, sports, general

knowledge, etc.) and rewards

outstanding performers.

University has established a Student welfare unit

under a Director who acts as a facilitator for

students aspiring to participate at regional/national

level competitions.

Various sports events are organized annually

among faculties and also the Universities.

1. Welfare unit web site -

http://www.ou.ac.lk/home

/index.php/ousl/2013-12-

19-09-04-

42/divisions#swd

2. Hand bills

BMS/C6/S13/e1

BMS/C6/S13/e2

6.14 The faculty implements a

mechanism for the students who do

not complete the programme

successfully to exist at a lower level

with a diploma or certificate,

The department has setup a mechanism for the

undergraduates who fail to complete the

programme to exist at a lower level with a diploma

in management.

1. BMS Bylaw

2. Incomplete student lists

used for counseling

BMS/C6/S14/e1

BMS/C6/S14/e2

http://www.ou.ac.lk/home/index.php/ousl/2013-12-19-09-04-42/divisions#swd




78

depending on level of attainment

(fallback option).

In addition, every encouragement is given through

academic counseling for the students to complete

the porgramme successfully.

Summary:

The Faculty has established and operates ICT-based platform to facilitate multi-mode teaching and learning. For instance, The MyOUSL Web Portal is

provided to students to access learning materials and other services provided by the university. This web portal enables students to obtain information

about progammes, courses, results, final exam registration, library information, hostel booking, payment details and OUSL announcements/ news etc.

All said services are systematically linked through a well-established Management Information System identified as OMIS. OUSL - Online Distance

Education System (Moodle) is used to facilitate multi – mode teaching, delivery and learning. Moodle is used to distribute different types of learning

materials, conduct online examinations (CAT) and communicate with students through forums. On the other hand, workshops on MYOUSL, Moodle

and OMIS are conducted in order to familiarize members and students are introduced to above platforms during orientation sessions (EFIL,

START@OUSL)

The university has developed a policy on OER which has been adopted by the faculty. In line with the policy faculty members have been trained on the

use of OER for teaching and learning purposes. Students are encouraged to utilize OER by ensuring the availability of supplementary teaching and

learning material, such as students’ dissertations, Open Access Software on the university website.

The Faculty adopts practices which encourage and enhance students’ participation in research and innovation. For instance, the study programme contains

an undergraduate research project which is a mandatory component for the completion of their degree programme. Students are encouraged to

disseminate the findings of their research work at the Annual Student Research Symposium. A reward system is also implemented which encourages

academics and students to strive for excellence.

79

SECTION 4

SUMMARY OF SER

The BMS(Hons.) Degree of the DMS, of Faculty of Humanities and Social Sciences, has been

offering two specialization disciplines to upgrade the intellectual capacity of undergraduates.

OUSL with its facilities and well documented practices and procedures are in compliance with

the Government rules and regulations and accredited by Commonwealth of Learning audits

(COL RIM) for ODL institutions. The two way democratic and participative management style

at the DMS, Faculty and OUSL has developed and managed the BMS(Hons.) degree with

transparent procedures to all its stakeholders and learners. Information pertaining to the

BMS(Hons) degree is available to all stakeholders in the OUSL web page. The programme is

well planned and academic schedules are made available at the beginning. The rules and

regulations, by-laws relating to student and programme are made available to students and the

programme is managed accordingly.

DMS and OUSL has issued list of duties including work norms and code of conduct to all

categories of staff which is monitored regularly. OUSL IQAC and Faculty QAU works in

liaison with the staff, implements suitable practices and developments to ensure improved

learner support and better experience for distance learners. OUSL has established financial

support schemes to its needy students and these information are made available to students.

DMS is well connected with external professional bodies and their collaborations are being

used to improve the programme and its outcome.

The curriculum of BMS(Hons.) programme has been developed aligning the mission, goals

and objectives of the Faculty and focusing on advanced learning outcomes. The programme

and the courses have been designed with a view of developing/ sharpening knowledge, skills,

attitudes and mind set of the learners, and the learning outcomes have been designed taking

into consideration the nature and the composition of the student base and their employability.

Further, course revision is a continuous process of the university/department and monitored by

FCDC and DCDC. At present BMS(Hons.) provides flexible entry points and two exit points

leading to two qualifications as HDIM and BMS (Hons).

80

DMS is dedicated to support the learners with equity and equality aligned with the mission

statement of the OUSL. Equity in access to learning resources is ensured by providing the

learners with an online platform and making modules available through the wide network of

study and regional centers. Sources such as MYOUSL, OUSL web, student handbook and

prospectus are used to communicate on course material, contact sessions and other important

information.

Assessment strategies of students learning, the most important component of the programme

have been developed in line with the properly defined / established ILOs pertaining to the

objectives of the programme. The title of the degree awarded is in compliance with SLQF.

Assessment criteria are specially designed to suit the standards set by SLQF and SBS to

evaluate the performance of the programme participants. Effective formative and summative

assessment methods are in place approved by the Faculty Board and Senate.

The Faculty has established and operates ICT-based platform to facilitate multi-mode teaching

and learning. These services are systematically linked through a well-established Management

Information System identified as OMIS. OUSL - Online Distance Education System (Moodle)

is used to facilitate multi – mode teaching, delivery and learning. Moodle is used to distribute

different types of learning materials, conduct online examinations and communicate with

students through forums. The university has developed a policy on OER which has been

adopted by the faculty. The Faculty adopts practices which encourage and enhance students’

participation in research and innovation. The students are encouraged to disseminate the

findings of their research work at the Annual Student Research Symposium. A reward system

is also implemented which encourages academics and students to strive for excellence.

81

ANNEXURE:

Annexure 1: Academic Members of the Department

Name and Qualifications Designation Area of Specialization

Academic Staff (Permanent)

1 Dr. V.Sivalogathasan

B.Com (Hons)(Pdn.),

MBA(IB)(AIT), PhD(IM)(ZJU)

Head of the

Department

Senior Lecturer

(Grade I)

Human Resource

Management,

Organizational Behavior,

Innovation Management

2 Dr. L.P.S. Gamini

B.Sc (Bus.Ad)(USJ),

M.Com(KLN)Ph.D(Delhi)

Senior Lecturer

(Grade I)

Financial Management,

Managerial Economics,

Research Methodology

3 Mr. Susil S K Edirisinghe

B.Com(Hons)sp. (KLN),

M.Com(KLN), Certi in Int.

Business(AIT), Reading PhD

(KLN)

Senior Lecturer

(Grade I)

Management,

Organizational Behavior

4 Mr. S.A. D Senanayake

B.Sc (Industrial Management)

sp.(Hons)(KLN), MBA(Delhi) Senior Lecturer

(Grade I)

Operations Management,

Quantitative Techniques,

Operations Research,

Management Information

Systems, Strategic

Management

5 Dr. S.J.M.P.U. Senevirathna

BBA.(CMB), M.Sc.(USJ),

Ph.D(Leicester)

Senior Lecturer

(Grade I)

Management, Human

Resource Management,

Organizational Behaviour

6 Mr. K.P. Nishantha

B.Sc. FM (Hons)(SUSL)

M.Sc.(USJ)

Reading PhD (KDU)

Senior Lecturer

(Grade I)

Management, Human

Resource Management

7 Mrs. R.M.P.P.L.S. Rajapakse

MPA (PIM, USJ) , Dip. in

Pub.Mgt SLIDA

Senior Lecturer

(Grade II)

Management, Public

Administration

8 Mrs. Sujeevi Sapukotanage

BBA.(CMB), M.Sc. (USJ),

Reading PhD (USJ)

Senior Lecturer

(Grade II)

Marketing

9 Dr. Champika Liyanagamage

B.Sc.Mgt (Sp)(USJ), MBA in

Finance(CMB), Ph.D (CMB)

Senior Lecturer

(Grade II)


Operations Research,

Economics,

Project Management

10 Dr. NalinAbeysekera

B.Sc Mkt.(Sp) (USJ), MBA

(CMB), PhD(CMB),

MCIM(UK), Chartered Marketer

(UK), MSLIM, MAAT, Dip in

CMA.

Senior Lecturer

(Grade II)

Strategic Management,

Marketing

82

11 Mr. K.P.J.M.Pathirana

BMS(Hons.)(OUSL),

M.Com(KLN)

Senior Lecturer

(Grade II)

Management, Micro

Economics, Macro

Economics,

Entrepreneurship

12 Ms. G.A.Jeevani Silva

B.Sc. (Bus.Ad)(Sp)(USJ), M.Com

(KLN)

Lecturer

Management, Marketing

Management

13 Mr. C.P. Weerasekara

B.Sc. FM (Sp) (SU), Reading

MBA(USJ)

Lecturer

(Probationary)


Statistics

14 Mr. Janaka Heenkenda

BBA in Entrepreneurship

(Sp)(UR), Reading MBA (USJ)

Lecturer

(Probationary)

Management,

Entrepreneurship

Management

15 Mr. W.A.R.Senevirathne

B.Sc.(Hons)(UWSL), MBA

(UW), Reading PhD (CMB)

Lecturer

(Probationary)

Accounting and Finance,

Management,

16 Ms. Jayani C. Hapugoda

B.Sc. (Statistics)(CMB), CIMA

(UK), Reading M..Phil (CMB)

Lecturer

(Probationary)

Statistics, Operations

Research, Quantitative

Techniques

Academic and Academic Support (Temporary)

17 Ms.S.Manoshika

BBMgt (Sp) (KLN), BSc in

Applied Accounting (OBU- UK)

Tem. Lecturer


Management, HRM

18 Ms.K.Sewwandi

B.Sc. Business Admin (Sp) (SJP) Tem. Lecturer

Management, HRM

19 Ms.Harini Perera

BBMgt (Sp) (KLN) Tem.Lecturer

Management, HRM

20 Mr.Deepal Bataduwa Arachchi

MA (Economics)(CMB)

Senior Consultant

CEMBA/CEMPA

Economics

21 Ms. M.A.S. Malithi

B.Sc. (Business Mg)t (Sp)

(WUSL)

Lecturer on

Contract

(Kurunagela)


Management

22 Mr.T.H. Rathnayake

B.Sc. (Marketing Mgt) (Sp)

(SJP)

Lecturer on

Contract (Matara)

Management, Marketing

Management

23 Ms.S.Kalavathy

BBA (Hons) (Sp) in HRM (UJA)

Lecturer on

Contract (Jaffna)

Management, HRM

24 Ms. M.D. Sandaruwani

BSc (Business IT) (RUSL)

Lecturer on

Contract

(Anuradhapura)

Management, Management

Information Systems

25 Ms. J.M.A.N. Kumari

B.Sc. (Business Mgt) (Sp)

(SUSL)

Lecturer on

Contract

(Badulla)

Management, HRM

26 Ms. K.D.P.M. Kothalawala

B.Sc. (Industrial Mgt &

Statistics) (WUSL)

Lecturer on

Contract (Kandy)

Management, Operations

Management

83

27 Ms. M.S.F. Akeela

BBA (Hons) (HRM)

(Sp)(EsternU)

AC- MBA in

HRM

Management, HRM

28 Ms. W.D.C.P. De Silva

B.Sc. (Marketing) (Sp) (SJP)

PA –

CEMBA/CEMPA

Marketing Management,

Management

29 Ms.V.R.N.Madhushani

B.Sc.( Public Mgt) (Sp) (SJP)

PA - BMS Level

6

Management, Public

Management

30 Ms. M.A. Marcus

B.Sc. (Public Mgt) (Sp) (SJP)

PA - BMS Level

5

Management, Public

Management

31 Ms. K.S.G.R.M. Somapala

B.Sc. (Public Mgt) (Sp) (SJP)

PA - BMS Level

4

Management, Public

Management

32 Ms.V.S.A.Weerakkody

BBMgt (Sp) (KLN)

PA - BMS Level

3

Management, Public

Management

33 Mr. M.M.A. Lathif

BMS(Hons.)(OUSL)

Consultant -

ESBM (T)

Management, HRM

34 Ms. W. Nilakshi

B.Sc. (Bus. Admin) (Sp) (SJP) PA - ESBM (S/E)

Management, HRM

Non-Academic Staff (Permanent)

35 Mr. W.A.B.P. Dabarera

BSc (Pub.Ad.)(sp) (USJ), PGDM

(SJP), MA(Econ)(KLN)

Senior

Edu.Assistant

36 Ms. T.D. Dharmasiri

Data Entry

Operator

37 Ms. T.S. Rathnasinghe

Data Entry

Operator

38 Ms. W.K.S. Mangalika Typist (Sinhala)

39 Mr.D.G.L.A.Jayarathna

Management

Assistant

40 Mr. Priyantha Lakshman Staff Assistant

41 Mr. A.M.G. Sisirasena Staff Assistant

84

Annexure 2: Programme Profile

The content and nature of each component shall be decided by the Department of

Management Studies. The course work shall offer all core courses in SLQL 3 (30 credits),

SLQL4 (30 credits) and SLQL 5 (30 credits), and fifteen (15) credits in compulsory courses

and seven (07) credits research project (compulsory) and eight (8) credits out of sixteen (16)

credits offered of his/her choice in SLQL 6.

Accordingly, the BMS Degree programme is structured to include the following components.

Core Courses

Areas of Specialization

Research Project

Continuing Education Courses

Course Code Course Title Credits

SLQLevel 3

MCU3501 Management Theory and Practice 5

MCU3503 Marketing 5

MCU3504 Social Psychology in Organizations 5

MCU3505 Micro Economics 5

MCU3506 Financial and Cost Accounting 5

MCU3507 Quantitative Techniques for Management I 5

Total for Level 3 30

SLQLevel 4

MCU4504 Legal Environment in Business 5

MCU4505 Operations Management 5

MCU4506 Human Resource Management 5

MCU4507 Macro Economics 5

MCU4508 Money and Capital Markets 5

MCU4509 Computers Information Systems in Business 5


85

SLQLevel 5

MCU5504 Project Appraisal 5

MCU5505 Research Methodology 5

MCU5506 Organizational Behaviour 5

MCU5507 Managerial Economics 5

MCU5508 Financial Management & Managerial Accounting 5

MCU5509 Quantitative Techniques for Management II 5


SLQLevel 6

MCU6501 Strategic Management 5

MCU6502 Operations Research 5

MCU6503 New Dimensions in Management 5

MCU6704 Research Project 7

Areas of Specialization/Majors

Marketing

MCU6405 MCU4205 Advertising 4

MCU6406 MCU4206 International Marketing 4

Human Resources Management

MCU6411 Motivation and Performance Appraisal in Organizations 4

MCU6412 Human Resource Training and Development 4


Research Project:

With respect to Research Project (MCU 6704) at level 6, a student has to use scientific

method of research for the study, analysis and presentation of a research project on a

management related problem from the respective area of specialization.