SELECTION OF CONSULTANT

REQUEST FOR PROPOSAL

“Design, Development & Maintenance of platform for conduct of Assessment & Certification w.r.t. FutureSkills PRIME”

Reference Number: SSC NASSCOM (FS PRIME) 2704-2020

Issued by:

NASSCOM Plot No - 7 to 10,

Sector 126, Noida - 201303, UP

Table of Contents

A. General Provisions ................................................................................................................. 3

1. Definitions............................................................................................................................... 3

2. Introduction ........................................................................................................................... 4

3. Conflict of Interest ................................................................................................................. 4

4. Corrupt and Fraudulent Practices ....................................................................................... 5

5. General Considerations ......................................................................................................... 6

6. Cost of Preparation of Proposal ........................................................................................... 6

7. Language ................................................................................................................................ 6

8. Documents Comprising the Proposal .................................................................................. 6

9. Proposal Validity ................................................................................................................... 7

10. Clarification and Amendment of RFP ................................................................................. 7

11. Technical Proposal Format and Content ............................................................................. 8

12. Financial Proposal ................................................................................................................. 8

13. Submission, Sealing, and Marking of Proposals ................................................................. 8

14. Confidentiality ........................................................................................................................ 9

15. Evaluation of Proposal ........................................................................................................ 10

16. Award of Contract ............................................................................................................... 14

Annexure B – Terms of Reference for Design, Development & Maintenance of platform for conduct of Assessment & Certification w.r.t. FutureSkills PRIME....................................... 23

A. General Provisions 1. Definitions

(a) “Affiliate(s)” means an individual or an entity that directly or indirectly controls, is controlled by, or is under common control with the Consultant.

(b) “Applicable Guidelines” means the policies of NASSCOM governing the selection and

Contract award process as set forth in this RFP. (c) “Applicable Law” means the laws and any other instruments having the force of law in

the Client’s country, or in such other country as may be specifically described as part of this agreement.

(d) “Client” means IT/ ITeS Sector Skills Council NASSCOM that shall sign the Contract

for the Services with the selected Consultant. (e) “Consultant” means a legally-established professional consulting firm or an entity that

intends to provide Services to the Client and is submitting its proposal as part of the instant RFP.

(f) “Contract” means a legally binding written agreement signed between the Client and

the Consultant. (g) “Day” means a calendar day. (h) “Experts” means, collectively, Key Experts, Non-Key Experts, or any other personnel

of the Consultant, Sub-consultant or Joint Venture member(s). (i) “Government” means the government of the Client’s country. (j) “Joint Venture (JV)” means an association with or without a legal personality distinct

from that of its members, of more than one Consultant where one member has the authority to conduct all business for and on behalf of any and all the members of the JV, and where the members of the JV are jointly and severally liable to the Client for the performance of the Contract.

(k) “Key Expert(s)” means an individual professional whose skills, qualifications,

knowledge and experience are critical to the performance of the Services under the Contract and whose CV is taken into account in the technical evaluation of the Consultant’s proposal.

(l) “Non-Key Expert(s)” means an individual professional provided by the Consultant or

its Sub-consultant and who is assigned to perform the Services or any part thereof under the Contract and whose CVs are not evaluated individually.

(m) “Proposal” means the Technical Proposal and the Financial Proposal of the Consultant. (n) “Services” means the work to be performed by the Consultant pursuant to the Contract. (o) “Sub-consultant” means an entity to whom the Consultant intends to subcontract any

part of the Services while remaining responsible to the Client during the performance of the Contract.

2. Introduction 2.1. The Client intends to select a Consultant, in accordance with the ‘Terms of Reference’ as

specified at ‘Annexure B’ of this document. 2.2. The shortlisted Consultants are invited to submit a Technical Proposal and a Financial

Proposal, for consulting services required for the assignment “Design, Development & Maintenance of platform for conduct of Assessment & Certification w.r.t. FutureSkills PRIME”. The Proposal will be the basis for negotiating and ultimately signing the Contract with the selected Consultant.

2.3. The Client will timely provide, at no cost to the Consultants, the inputs, relevant project

data, and reports required for the preparation of the Consultant’s Proposal 2.4. A firm will be selected under Quality and Cost Based Selection (QCBS) procedures and in

Full Technical Proposal format as described in this RFP, in accordance with the policies of the client.

3. Conflict of Interest 3.1. The Consultant is required to provide professional, objective, and impartial advice, at all

times holding the Client’s interests paramount, strictly avoiding conflicts with other assignments or its own corporate interests, and acting without any consideration for future work.

3.2. The Consultant has an obligation to disclose to the Client any situation of actual or potential

conflict that impacts its capacity to serve the best interest of its Client. Failure to disclose such situations may lead to the disqualification of the Consultant or the termination of its Contract and/or sanctions by the client.

3.3. Without limitation on the generality of the foregoing, the Consultant shall not be hired

under the circumstances set forth below:

i. Conflict among consulting assignments: A Consultant (including its Experts and Sub-consultants) or any of its Affiliates shall not be hired for any assignment that, by its nature, may be in conflict with another assignment of the Consultant for the same or for another Client.

ii. Relationship with the Client’s staff: A Consultant (including its Experts and Sub-

consultants) that has a close business or family relationship with a professional staff of the of the Client who are directly or indirectly involved in any part of (i) the preparation of the Terms of Reference for the assignment, (ii) the selection process for the Contract, or (iii) the supervision of the Contract, may not be awarded a Contract, unless the conflict stemming from this relationship has been resolved in a manner acceptable to the client throughout the selection process and the execution of the Contract.

4. Corrupt and Fraudulent Practices 4.1. The client requires that no fraudulent or corrupt means shall be used by the consultant in

order to get the award of work. 4.2. The Consultant shall permit and shall cause its agents, experts, sub-consultants, sub-

contractors, services providers, or suppliers to permit the client to inspect all accounts, records, and other documents relating to the submission of the Proposal and contract performance (in case of an award), and to have them audited by external auditors, if needed.

B. Preparation of Proposals 5. General Considerations 5.1. Bidders are advised to study all instructions, forms, terms, requirements and other

information in the RFP document carefully. Submission of the bid shall be deemed to have been done after careful study and examination of the RFP document with full understanding of its implications;

5.2. Response to this RFP should be full and complete in all respects. Failure to furnish all

information required by the RFP documents or submission of a proposal not substantially responsive to the RFP documents in every respect will be at the Bidder's risk and may result in rejection of its Proposal.

6. Cost of Preparation of Proposal 6.1. The consultant is responsible for all costs incurred in connection with participation in this

process, including, but not limited to, costs incurred in conduct of informative and other diligence activities, participation in meetings/discussions/presentations, preparation of proposal, in providing any additional information required by the client to facilitate the evaluation process, and in negotiating a definitive ‘Contract’/Agreement’ or all such activities related to the bid process. The client would not be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process;

6.2. The Client is not bound to accept any proposal, and reserves the right to annul the selection

process at any time prior to Contract award, without thereby incurring any liability to the Consultant.

7. Language 7.1. The Proposal, as well as all correspondence and documents relating to the Proposal

exchanged between the Consultant and the Client shall be written in English Language. 8. Documents Comprising the Proposal 8.1. The Proposal shall comprise the documents and forms listed in the Data Sheet. 8.2. If specified in the Data Sheet, the Consultant shall include a statement of an undertaking

of the Consultant to observe, in competing for and executing a contract, the Client country’s laws against fraud and corruption (including bribery).

8.3. The Consultant shall furnish information on commissions, gratuities, and fees, if any, paid

or to be paid to agents or any other party relating to this Proposal and, if awarded, Contract execution, as requested in the Financial Proposal Submission Form 6 placed at Annexure-A to this RFP.

8.4. All materials submitted by the consultant shall become the property of the client and may

be returned at the client’s sole discretion. 9. Proposal Validity 9.1. The Consultant’s Proposal must remain valid for 120 days after the Proposal submission

deadline. 9.2. During this period, the Consultant shall maintain its original Proposal without any change,

including the availability of the Key Experts, the proposed rates and the total price. 9.3. If it is established that any Key Expert nominated in the Consultant’s Proposal was not

available at the time of Proposal submission or was included in the Proposal without his/her confirmation, such Proposal shall be disqualified and rejected for further evaluation.

9.4. The Client will make its best effort to complete the negotiations within the proposal’s

validity period. However, should the need arise, the Client may request, in writing, all Consultants who submitted Proposals prior to the submission deadline to extend the Proposals’ validity.

9.5. If the Consultant agrees to extend the validity of its Proposal, it shall be done without any

change in the original Proposal and with the confirmation of the availability of the Key Experts.

9.6. The Consultant has the right to refuse to extend the validity of its Proposal in which case

such Proposal will not be further evaluated. 10. Clarification and Amendment of RFP 10.1. The Consultant may request a clarification of any part of the RFP during the period before

between beginning from the date of publishing of this RFP till the Proposals’ submission deadline. Any request for clarification must be sent in writing, or by standard electronic means, to the Client’s address as indicated at Clause 13.9. The Client will respond in writing, or by standard electronic means, and will send written copies of the response (including an explanation of the query but without identifying its source) to all shortlisted Consultants. Should the Client deem it necessary to amend the RFP as a result of a clarification, it shall do so at any time before the proposal submission deadline, the Client may amend the RFP by issuing an amendment in writing or by standard electronic means.

10.2. If the amendment is substantial, the Client may extend the proposal submission deadline

to give the shortlisted Consultants reasonable time to take an amendment into account in their Proposals.

10.3. The Consultant may submit a modified Proposal or a modification to any part of it at any

time prior to the proposal submission deadline. No modifications to the Technical or Financial Proposal shall be accepted after the deadline.

11. Technical Proposal Format and Content 11.1. The Technical Proposal shall not include any financial information. A Technical Proposal

containing material financial information shall be declared non-responsive. 11.2. Consultant shall not propose alternative Key Experts. Only one CV shall be submitted for

each Key Expert position. Failure to comply with this requirement will make the Proposal non-responsive.

11.3. The technical proposal shall be made as per standard formats provided at Forms 2-5 placed

at Annexure-A to this RFP. 12. Financial Proposal 12.1. The Financial Proposal shall be prepared using the Standard Forms provided at Form 6 in

Annexure-A. It shall list all costs associated with the assignment, including (a) remuneration for Key Experts and Non-Key Experts, (b) reimbursable expenses

12.2. The Consultant and its Sub-consultants and Experts are responsible for meeting all tax

liabilities arising out of the Contract unless stated otherwise. C. Submission, Opening and Evaluation 13. Submission, Sealing, and Marking of Proposals 13.1. The Consultant shall submit a signed and complete Proposal comprising the documents

and forms in accordance with Paragraphs 8,11 and 12. The submission can be done by mail or by hand in two (2) printed copies and a non-rewritable CD as a single file in PDF format media in a separate sealed envelope.

13.2. An authorized representative of the Consultant shall sign the original submission letters in

the required format for both the Technical Proposal and, if applicable, the Financial Proposal and shall initial all pages of both. The authorization shall be in the form of a written power of attorney attached to the Technical Proposal.

13.3. A Proposal submitted by a Joint Venture shall be signed by all members so as to be legally

binding on all members, or by an authorized representative who has a written power of attorney signed by each member’s authorized representative.

13.4. Any modifications, revisions, interlineations, erasures, or overwriting shall be valid only if

they are signed or initialled by the person signing the Proposal.

13.5. The Technical Proposal email shall clearly be subjected as “TECHNICAL PROPOSAL”,

“Design, Development & Maintenance of platform for conduct of Assessment & Certification w.r.t. FutureSkills PRIME”, Email body must have the following details: reference number, name and address of the Consultant, and a warning “DO NOT OPEN UNTIL 1730 hrs, 11th May 2020. The technical proposal should not contain any pricing information whatsoever on the services offered. Pricing information shall be separated and only contained in the Financial Proposal.

13.6. The Financial Proposal shall clearly be subjected as “FINANCIAL PROPOSAL” followed

by the name of the assignment. Email body must have the following details: reference number, name and address of the Consultant, and a warning “DO NOT OPEN WITH THE TECHNICAL PROPOSAL.”

13.7. The Technical Proposal with the mentioned 13.5 marking shall be sent by email to Mr.

Abhishek Maggo at amaggo@nasscom.in. The proposal should be in PDF format and password protected. Password should be shared along with the proposal. Deadline for submission is 15th May 2020, 17:30 hrs.

13.8. The Financial Proposals with the mentioned 13.6 marking shall be sent to Mr. Puneet Budhraja at puneet@nasscom.in. The proposal should be in PDF format and password protected. Password should NOT be shared along with the proposal – password to be shared only when requested for.

13.9. The Proposal or its modifications must be sent at amaggo@nasscom.in before 15th May

2020, or any extension to this deadline. Any Proposal or its modification received by the Client after the deadline shall be declared late and rejected.

14. Confidentiality 14.1. From the time the Proposals are opened to the time the Contract is awarded, the Consultant

should not contact the Client on any matter related to its Technical and/or Financial Proposal. Information relating to the evaluation of Proposals and award recommendations shall not be disclosed to the Consultants who submitted the Proposals or to any other party not officially concerned with the process, until the publication of the Contract award information.

14.2. Any attempt by shortlisted Consultants or anyone on behalf of the Consultant to influence

improperly the Client in the evaluation of the Proposals or Contract award decisions may result in immediate rejection of its Proposal.

15. Evaluation of Proposal 15.1. The Consultant is not permitted to alter or modify its Proposal in any way after the proposal

submission deadline. While evaluating the Proposals, the Client will conduct the evaluation solely on the basis of the submitted Technical and Financial Proposals.

15.2. The client shall constitute a Proposal Evaluation Committee/ Research Project Board

(comprising its own officials/Industry Partners) to open and evaluate the responses of the bidders to the RFP.

15.3. The Client may require the shortlisted consultants to make a presentation to the

Proposal Evaluation Committee (‘committee’). 15.4. Evaluation Process

• The committee constituted by the client shall evaluate the responses to the RFP and all supporting documents / documentary evidence. The decision of the committee in the evaluation of responses to the Proposal /Expression of Interest with respect to the RFP shall be final. No correspondence will be entertained outside the process of negotiation/ discussion with the Committee;

• To assist in the examination, evaluation and comparison of Proposals, the client may at its discretion, ask the Bidder for clarification of its Proposal;

• The client will examine the Proposal to determine whether it is complete, whether any computational errors have been made, whether the documents have been properly signed, and whether the Proposal is generally in order;

• Arithmetical errors will be rectified on the following basis: If there is a discrepancy between the unit price and the total price that is obtained by multiplying the unit price and quantity, the unit price shall prevail and the total price shall be corrected. If the Bidder does not accept the correction of errors, its Proposal will be rejected;

• Prior to the detailed evaluation, the client would determine the substantial responsiveness of each Proposal to the Request for Proposals (RFP). For purposes of this RFP, a substantially responsive Proposal is one which conforms to all the terms and conditions of the RFP without material deviations. The client’s determination of a Proposal’s responsiveness is based on the contents of the Proposal itself without recourse to extrinsic evidence;

• Proposal determined as not substantially responsive will be rejected by the client and may not subsequently be made responsive by the Bidder by correction of the non-conformity

15.5. Bid Evaluation and Selection Process 15.5.1. Overall evaluation of the bids will be done in two stages namely Technical and

Financial evaluation based on Quality & Cost Based Selection (QCBS). Only at the end, the short-listed bidders may be informed of the result and called for a presentation and the subsequent final selection. The final awarding of the contract will be done based on a QCBS procedure.

15.5.2. After the bidders submit their Technical and Commercial bids according to the instructions provided in the sections below, the bids will be evaluated through a two-stage process as described below:

a) Technical Evaluation (80% weightage): Phase I qualifier b) Commercial Evaluation (20% weightage): Phase II post shortlisting in Phase I

- Calculation of Final Score (Phase I + II Score) 15.5.3. Technical Evaluation

As the first step, the Technical bid will be evaluated based on the “Technical Evaluation Methodology” provided below. Only those Technical Proposals that qualify will be considered. Each bidder must score at least 70 Points out of maximum 100 Points as per table below to qualify the Technical Evaluation round.

SNo.

Evaluation Criteria

Definition Point Score

1 Technical Ability & Prior Experience

Technical Ability to offer the functionalities • Ability of the provider to collect and process inputs as

required • Capability of the vendor to build the logic required to

deliver the outputs in the manner required • Ability of the provider to display the information to the

user in a manner which can be understood and is useful • Future-ready tech offering and integration capabilities

with FutureSkills PRIME platform with the help of API

• Understanding of Cloud Storage (Preferably AWS) • Specialization in developing web/cloud applications

using .Net framework. • Experience in creating robust Database structure. • Time taken for overall integration effort • Creating & Maintaining Skill Database of Participants • Performance security and assurance capabilities • Plan for annual maintenance with zero downtime • Understanding of job roles, job families, QP & NOS

structure • Understanding to create recommendations across

technologies for design & development of module creation for organsing assessment through SSC NASSCOM existing portal

30

2 Solution Evaluation

• Evaluation of proposed solution architecture • Evaluation of proposed database framework • Solution to ensure data integrity & cyber security • Solution Proposed around redressal of payment

gateway issues

30

3 Methodology of Execution

Description of the project management methodology work plan describing processes, key activities, approach to the development process, detailed work breakdown structure, understanding of major deliverables and control systems to be used to efficiently manage the project • Methodology of execution (PMO, check-ins, testing

schedules, updates, reports, Database Schema) • Niche/Broad-based recommendations and accuracy of

those recommendations/results/depth of content on conducting assessments

• Strategy and plan pertaining to security, data privacy and cyber security

• Execution timelines, responsiveness and efficiency

15

4 Timelines for Execution

• Capacity to achieve milestones and complete the project timelines as agreed during proposal stage.

15

• Time required by the vendor to deliver the project after

finalizing the project requirements and aligning on detailed design of the module (inclusive of testing)

• Plan for weekly updates & milestone accomplishment. 5 Profile of the Team

Leader/Senior People managing

the project

• The relevant experience and profile of the project team and Team Leader

10

TOTAL POINTS 100 15.5.4. Financial Evaluation

Financial Proposals, only for shortlisted bidders whose Technical Proposals qualify will be considered. Financial Proposals of the bidders whose proposals were not shortlisted will be returned.

Of the Commercial proposals opened, the lowest “Project-Cost” will be designated as “L1” and awarded a score of 100. For the other qualifying bidders, their Commercial-Score will be calculated according to the formula: Commercial-Score = (Project-Cost of “L1”) / (Project-Cost of Bidder) *100

15.5.5. Calculation of Final Score

The “Final-Score” of each qualifying bidder will be calculated as indicated below.

Final-Score = 0.8*(Technical-Score) + 0.2*(Commercial-Score)

The consultant with the highest score would be awarded the contract. In case of a tie, the consultant with a higher technical score would be shortlisted.

15.5.6. Proposed Timelines for selection process

Bidders may be invited for presentations and/or team interviews as part of the evaluation process. Details will be provided at a later date. Following are the proposed timelines for the entire process of selection:

Event Target Date RFP issued / published on the website 30th April 2020 Last date of submission of proposal with solicited documents 15th May 2020 Shortlist bidders basis their ‘Technical’ proposals 22nd May 2020 Selection of the finalist basis their ‘Technical’ presentation by the Project Board + by financial evaluation 25th May 2020

Award of contract to the finalist by SSC NASSCOM 28th May 2020 Commencement of implementation of project post the signing of the ‘Agreement’ 31st May 2020

16. Award of Contract 16.1. Criteria for award of contract

The client reserves the right to accept or reject any Proposal and to annul the solicitation process and reject all Proposals at any time prior to award of contract, without thereby incurring any liability to the affected consultant or any obligation to inform the affected consultant(s) of the grounds for the client’s action prior to expiration of the period of proposal validity. The client would award the contract to the qualified consultant whose Proposal after being evaluated is considered to be the most responsive to the needs of the organization and activity concerned.

16.2. Client’s right to vary requirements at time of award

The client reserves the right at the time of award of contract to vary the quantity of services and goods specified in the RFP without any change in price or other terms and conditions on grounds of mutual consensus.

16.3. Signing of the contract

Within 2 days of receipt of the contract the successful Bidder shall sign and date the contract and return it to the Client.

The selected Bidder/ Proposer/ Consultant will be notified in writing by the client. As noted earlier in this document, this date is subject to change at the sole discretion of the client. The signing of a Contract/Agreement between the client and the Bidder/Proposer/Consultant is subject to the approval of the client’s Funding Partner.

16.4. Contract Finalization

The Contract/Agreement to be entered into between the selected vendor and client would be finalized with the Bidder/Proposer/Consultant by the client and will contain client standard terms and conditions. If, in the opinion of the client, it appears that a contract will not be finalized with the selected Bidder/Proposer/Consultant within three (3) days, negotiations with other Bidder/Proposer/Consultant submitting responsive proposals may be undertaken.

17. Documents

The following set of documents needs to be submitted to qualify for the evaluation process. These documents are:

Annexure A

• Form 1: Covering letter with the Proposal in response to this RFP; • Form 2: Relevant project experience; • Form 3: Resource profiles; • Form 4: Details of the responding organization; • Form 5: Approach, Methodology, and Work Plan; • Form 6: Commercial bid format;

The formats for each of the above documents are included below. Bidder/Proposer/Consultant need’s to submit the all the above documents with the proposed solutions for the problem statements and scope of work mentioned in this RFP.

Form 1: Covering letter with the Proposal in response to RFP notice (To be submitted on the Letterhead of the responding firm) {Place} {Date} To CEO, SSC NASSCOM NOIDA Ref: RFP Notification no <xxxx> dated <dd/mm/yy> Subject: Submission of proposal in response to the RFP for “Design, Development & Maintenance of platform for conduct of Assessment & Certification w.r.t. FutureSkills PRIME”. Dear Sir,

1. Having examined the RFP document, we, the undersigned, herewith submit our proposal in response to your RFP dated <dd/mm/yy> for w.r.t. the subject concerned in full conformity with the said RFP document.

2. We attach our technical response and our commercial quotation; the technical response as a softcopy and the commercial response in a separate sealed cover as requested, both of which together constitutes our proposal, in full conformity with the said RFP.

3. We undertake, if our proposal is accepted, to adhere to assign a team dedicated to the successful completion of this project.

4. We have read the provisions of RFP and confirm that these are acceptable to us. We further declare that additional conditions, variations, deviations, if any, found in our proposal shall not be given effect to.

5. We undertake, if our proposal is accepted, to adhere to the scope of engagement or such a modified plan as may subsequently be mutually agreed between us and SSC NASSCOM or its appointed representatives.

6. We agree to unconditionally accept all the terms and conditions set out in the RFP document.

7. We affirm that the information contained in this proposal or any part thereof, including its

exhibits, schedules, and other documents and instruments delivered or to be delivered to through this proposal is true, accurate, and complete.

8. This proposal includes all information necessary to ensure that the statements therein do

not in whole or in part mislead the SSC NASSCOM/NASSCOM as to any material fact. We agree that SSC NASSCOM is not bound to accept the lowest or any bid response you may receive. We also agree that you reserve the right in absolute sense to reject all or any of the products/ services specified in the bid response without assigning any reason whatsoever. It is hereby confirmed that I/We are entitled to act on behalf of our corporation/company/ firm/organization and empowered to sign this document as well as such other documents, which may be required in this connection.

Dated this Day of 202___ (Signature) (In the capacity of) Duly authorized to sign the Bid Response for and on behalf of: (Name and Address of Company) Seal/Stamp of bidder

Form 2: Relevant Project Experience Part 1: Project Experience Summary S No Name of the

Project/Engagement Client name Duration(Period) Value

Part 2: Project Profile Template For each of the projects cited above, provide a brief project profile using the format given below. The profile for each project must be provided in less than 1 page. SNo Item Details 1 Project title 2 Name of the Client 3 Name of the contact person from the client

organization who can act as a reference with contact details:

• Name • Designation • Address • Phone Number • Mobile Number • Email ID

4 Duration (Start Date and End Date) 5 Current Status 6 Number of personnel deployed (Peak team size) 7 Value of the engagement 8 Narrative description of project: (Highlight the

components / services involved in the project that are of similar nature to the project for which this RFP is floated.

9 Description of actual services provided by the responding firm within the project and their relevance to the envisaged components / services involved in the project for which this RFP is floated.

10 Description of the key areas where significant contributions are made for the success of the project.

Form-3: Resource Profiles Using the format provided below, please provide the summary information on the team you propose for the project. Resource Summary S. No Proposed Role Number of

Resources Area of Expertise Key

Responsibilities

Form 4: Details of responding organization Bidder/Proposer/Consultant S. No.

Particulars Details to be furnished

1. Details of responding Company Name Address Telephone Fax

E-mail - Website 2. Information about responding Company Status of Company (Public Ltd. / Pvt. Ltd etc.)

Details of Registration (Ref e.g. ROC Ref #) Date

Ref # Details of GST Registration

Date Ref #

2.1 Number of professionals / technically qualified personnel (on the rolls of the Company as on Marc 1st, 2018) providing technical consulting services (excluding temporary staff)

2.2 Profit in last three(3) financial Years (FY 16-17, 17-18, FY 18-19) as revealed by Audited Accounts/ certified balance sheet

3. Company Profile (Operations in India)

3.1 Average turnover from Indian Operations from consulting services in last 3 years

(Turnover in Rs Crores)

3.2 Full-time professional staff engaged for various projects

( Number of Staff)

3.4 Extent of operations in India (national spread) i.e. number of offices in India (client specific / project specific offices should not be taken into account)

( Number of Offices in different cities/towns and their address)

Form 5: Approach, Methodology and Work Plan 1. Approach and Methodology The Bidder/Proposer/Consultant’s firm needs to submit a step-by-step implementation methodology and project plan, which depicts the firm’s approach to fulfill the scope of the work envisaged in the assignment. This should, inter alia, cover the timelines for the various activities, clarity in meeting the objectives and methodology, objectivity in plans, quality of resources proposed to be deployed during implementation, the deliverables envisaged in various parts and the control and evaluation mechanism suggested. Bidder/Proposer/Consultant firm must showcase any value addition, innovation, or technology advancement/integration that it proposes and feels will help SSC NASSCOM to have both tangible and intangible benefits from implementing the assignment. Further, for approach and methodology, the consultant would seek inputs from SSC NASSCOM/NASSCOM after selection and bidder should be open to adopt and accommodate changes accordingly. 2. Work Plan In this section the responding Company should propose the main activities of the assignment, their content and duration, phasing and interrelations including resource planning to be deployed and delivery dates. The proposed work plan should be consistent with the approach and methodology, showing understanding of the scope of services, deliverables as given in scope of work and ability to translate them into a feasible working plan. The work plan should be consistent with the Work Schedule. The responding form is to describe the work schedule for different tasks which the responding Company plans to start and accomplish as part of the project. The work schedule should reflect how and by when the responding Company/ Bidder/Proposer/Consultant is expected to complete the assignment for each of the components, as per the major deliverable in the scope of work of the Vendor as mentioned in the RFP subject to revision for a joint work plan after selection of consultant.

Form 6: Financial Bid format (To be submitted by the bidder as per the format given below in a separate sealed cover) S No Value in Rupees Taxes and

other charges

Total value in Rupees

Total amount (in words):

Annexure B – Terms of Reference for Design, Development & Maintenance of platform

for conduct of Assessment & Certification w.r.t. FutureSkills PRIME

1. Background

FutureSkills PRIME (Programme for Re-skilling/ Up-skilling of IT Manpower for Employability)

The Government of India through MEITY and NASSCOM have partnered to build India’s Digital Talent Stack through FutureSkills PRIME, an online platform that aims to reskill & upskill around Indian citizens and aims to impact 4 lakh beneficiaries in next three years. The B2B FutureSkills model is being extended to cater to the re-skilling/ up-skilling needs of individuals through B2C offering – FutureSkills PRIME. The programme aims “to create a re-skilling/ up-skilling ecosystem in emerging and futuristic technologies to facilitate continuous skill as well as knowledge enhancement of the IT professionals in line with their aspirations and aptitude in a self-paced digital skill environment." This is envisioned as a first of its kind initiative in the field of skills training which would essentially follow an ‘aggregator of aggregators’ approach with the entire platform being hosted online. The platform would provide interested candidates with multiple options for their skilling needs. The platform would provide multiple options (over 70 job roles and 155 distinct tasks (NOS) under 10 new emerging technologies) to the interested candidates, for their skilling needs on:

� 3D

Printing

� Artificial Intelligence

� Big Data Analytics

� Blockchain � Cloud Computing

� Cyber Security

� Internet of Things

� Mobile Tech

� Robotic Process Automation

� Virtual

Reality

Future-skills PRIME Framework

Some of the components of the FutureSkills PRIME framework would include the following:

� Discovery - the candidate signs up to learn what the new and emerging technologies are, what job roles and skills are needed, what learning choices are available, etc.

� Samplers - the candidate will be able to gain access to some of the best content from

across the world, inter-alia including some of the current industry offerings, videos, blogs, articles, etc., on new and emerging technologies which would be instrumental in guiding him towards the areas where he wishes to skill himself. The idea here is to get maximum people enrolled onto the platform so that the best use can be made of the content available therein.

� Enrolment, Assessment & Certification on NASSCOM Assessment & Certification

Portal (NACP), InSDM Module of FS Prime – Post completion of course on FS Prime, learner can opt for assessment & certification through NACP

Purpose of Enrolment, Assessment & Certification on NACP

The purpose of the module is to help the learner in enrolment for assessment post completion of any course (QP/NOS/Foundation) on FS Prime. Learner can choose a convenient & available time slot for appearing in assessment. Post conduct of assessment, successful learner can avail the certificates. Assessment will be organized by empaneled assessment agencies of SSC NASSCOM. Post conduct of assessment results will be published through assessment agency test engine to NACP through a web service/API. Certificates will be issued to learner on the basis of score published by Assessment agencies via result push web service/API.

Based on the purpose, the process flow will broadly include:

1. Enrolment of learner on portal via API connecting FS Prime portal and NACP. 2. Learner/TP will make payment (where applicable) & select the available time slot. 3. Assessment agency (AA) will be auto assigned to learner/batch, AA will generate the

test link which will be shared on NACP via API. The test link will also be routed to FS Prime portal through NACP via API.

4. Assessment agency will push the result on NACP via API which will get shared to FS Prime through NACP via API.

5. Successful candidate will be able to download the certificate. 6. Reports and analytics for Admin/ internal users.

The development of the portal has been split into two phases: � Phase A: Objectives 1-3 above are a part of phase A of development and the outcome

of this will help in building the module where learner can pay & appear for the assessments.

� Phase B: Objectives 4-6 would be addressed through phase B of development,

wherein a learner will get the result & can avail the certificate if applicable. Admin/ internal users can generate the reports.

Timeline for execution of Phase A & B should not be more than 30 days i.e. the deadline for completion of project is 30th June’2020.

2. Detailed Scope of Work

2.1. Project Deliverables with Timelines The scope of this project shall include (but will not be limited to) the following. Assessment and certification would be a significant component of the FutureSkills Prime programme which would ensure that the competencies gained by the aspirant are tested and recognized both nationally and internationally. Foundation Courses, Deep Skilling, Knowledge component etc., would be subject to a holistic assessment process of SSC NASSCOM followed by a joint certification provided by Govt., Industry and Academia. The assessment framework would seek to combine certifications/ assessments by content providers along with assessments by SSC NASSCOM, which provides the drive for future growth of the industry by testing the ‘job ready’ skills of the candidates that are NSQF aligned. The consultant would develop a framework for assessments that is mapped at National Occupational Standard levels (NOS(s)) Cloud and Work Architecture of InSDMS (Existing Module)

Technical Specification of InSDMS (Existing Module)

Technology InSDMS (Existing Module) Component Operating System Microsoft Windows Server Server Amazon Cloud Database Server Microsoft SQL Server2014 Programming Language ASP.Net, C#, MVC Frameworks .NET Dash boarding / Reporting Customized Admin Panel and Database SQL Queries

Development and implementation of module for new changes with respect to scheduling of assessment, including design and architecture, in the application as per process that are introduced and implemented, logic process, etc. comes into effect.

• Develop new Module in existing application as per requirement of FutureSkills Prime. • Develop back-end components and services (Databases, Web Services, Windows Services,

Micro services) • Explore new software technologies and build prototypes based on those technologies. • Backups – data and code backups weekly. • In case of a serious incident, the restoration of the website from the most recent backup

needs to be assured as per SLA • Create/Update NACP process document (end-to-end flow) for new modules launch. • Integration of NACP Portal with FS Prime portal. • Integration of Payment getaway with NACP for test taker to make the payment for

submitting the assessment request as when required according to payment terms. Prepare plan for redressal of payment gateway issues.

• Integration of NACP with different assessment agency portal for automating assessment scheduling, selection of test time slot by test taker.

• Upload of result through automated API from Assessment agency test engine. • Automated dashboards for all process to view/manage. • Reports/analysis on scheduled/conducted assessments. • Suggest new methods and processes for enhancement, for better performance and

productivity of the portal. • Unit testing of updates / new requirement on staging server before push live any code. • Update repository of NACP. • Researches latest technology trends. • Complies with and understands SSC operation, policies and procedures. • Security – Ensure data integrity & cyber security, manage all aspects of website security

to protect confidential member information and existing content (Candidate registration data, result, certificates, project information, contact details, etc.), and prevent hacks, defacing, etc.

• Successful VAPT testing is mandatory for completion of the project through authorized service providers.

• Annual maintenance for this module & ensures zero downtime. • Include plan for weekly updates on project progress for milestone accomplishment review. • Frequent backups of file & database server.

2.2. PROJECT METHODOLOGY AND REVIEW

2.2.1 Project Management and Methodology

The methodologies used must follow formal management practice that will ensure that schedules, scope and costs are strictly adhered to, including a methodology to ensure that SSC NASSCOM is informed on an ongoing basis regarding project slippage, progress/ performance reporting, and potential risks and issues.

2.2.2 Project Review and Reporting

• Review to be as per the activity charts. In addition, mid-term review may be organized as per requirement.

• Expenses for travel, boarding and other logistics for carrying out project outcomes would be borne by the bidder and should be included in the quoted amount;

*End of Document*