security insider august 2014

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THE MAGAZINE FOR SECURITY PROFESSIONALS PP255003/02390 71 PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION VOL.19 | ISSUE 3 | AUG 2014 SECURITY Government procurement: how low is too low? 2014 Australian Security Industry Awards for Excellence 23 October 2014, The Ivy Ballroom, Sydney [ MAGAZINE ] …. you cannot contract out of the responsibility for your labour costs.Natalie James, Fair Work Ombudsman

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In this issue: the local government procurement initiative; NBN – where to now; Workplace Relations – SME’s have their say; Understanding the liability issues when appointing a subcontractor and Physical Security information Management.

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Page 1: Security Insider August 2014

THE MAGAZINE FOR SECURITY PROFESSIONALSTHE MAGAZINE FOR SECURITY PROFESSIONALS

VOL.19 | ISSUE.1 | APR 2014

PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION [ M AG A Z I N E ]

THE MAGAZINE FOR SECURITY PROFESSIONALSS E C U R I T Y

PP255003/02390

2669

Security 2014 Exhibition &Conference breaks into Melbourne

4-6 June 2014, Melbourne

INSIDER_Mar/Apr 2014 Iss1_48pp 28/3/14 6:58 AM Page 1

70

PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

VOL.19 | ISSUE 2 | JUNE 2014

S E C U R I T Y

Your opportunity to be recognised nominations now open

[ M A G A Z I N E ]

71

PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

VOL.19 | ISSUE 3 | AUG 2014

S E C U R I T Y

Government procurement: how low is too low?

2014 Australian Security Industry Awards for Excellence

23 October 2014, The Ivy Ballroom, Sydney

[ M A G A Z I N E ]

…. you cannot contract out of the responsibility for your labour costs.”

Natalie James,Fair Work Ombudsman

Page 2: Security Insider August 2014

TE0050_Hills_SI_AugSep_DPS4_Security.indd All Pages 7/07/2014 4:27 pm

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TE0050_Hills_SI_AugSep_DPS4_Security.indd All Pages 7/07/2014 4:27 pm

Page 4: Security Insider August 2014
Page 5: Security Insider August 2014
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6 //SECURITY INSIDER AUGUST 2014

SECURITY 2014BREAKS INTOMELBOURNE

22

6 //SECURITY INSIDER APR 2014

CONTENTSVOL.19 | ISSUE.1 | APRIL 2014

PROMOTING THE USEOF ASIAL MEMBERS

ASIAL Strategic Partners:

09THE NBN - WHERETO NOW?

24 30

08 | President’s message

09 | Security 2014 Gala dinner

and conference

10 | Privacy legislation changes

14 | ASQA inquiry

16 | 2014 Australian Security

Industry Awards for Excellence

20 | Changes to specialist cabling

competencies

32 | Help your employees catch

their super

34 | A busy year ahead in

Workplace Relations

36 | ASIAL new member listing /

Recognition program

37 | ASIAL Monitoring centre

certification listing

38 | Hot products

42 | ASIAL Calendar of events

ARE YOU PREPARED?

INSIDER_Mar/Apr 2014 Iss1_48pp 31/3/14 7:27 PM Page 6

CONTENTS

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Tel: + 61 2 9454 4200 Fax: + 61 2 9454 4211

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Email: [email protected]

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bag sizes & features can be customised – www.bagsupplies.com.au

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• Tamper Visible

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• School Bags • Emergency

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Logo printing available on all bags

Counterfeit Protection Products

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RELIED ON SINCE 1969

Security 2014 wrap up

Devon Minchin

08 | President’s message 12 | ASIAL Board elections14 | 2014 Australian Security Industry Awards for Excellence26 | NBN – where to now?

28 | SME’s have their say36 | ASIAL new member listing and recognition program42 | Understanding Physical Security Information Management

46 | ASIAL Monitoring centre certification listing47 | Hot products50 | ASIAL Calendar of events

16 34integrate 2014

VOL.19 | ISSUE 3 | AUGUST 2014

10

governMent procureMent - how low iS too low?

22

Page 7: Security Insider August 2014

SECURITY 2014BREAKS INTOMELBOURNE

22

6 //SECURITY INSIDER APR 2014

CONTENTSVOL.19 | ISSUE.1 | APRIL 2014

PROMOTING THE USEOF ASIAL MEMBERS

ASIAL Strategic Partners:

09THE NBN - WHERETO NOW?

24 30

08 | President’s message

09 | Security 2014 Gala dinner

and conference

10 | Privacy legislation changes

14 | ASQA inquiry

16 | 2014 Australian Security

Industry Awards for Excellence

20 | Changes to specialist cabling

competencies

32 | Help your employees catch

their super

34 | A busy year ahead in

Workplace Relations

36 | ASIAL new member listing /

Recognition program

37 | ASIAL Monitoring centre

certification listing

38 | Hot products

42 | ASIAL Calendar of events

ARE YOU PREPARED?

INSIDER_Mar/Apr 2014 Iss1_48pp 31/3/14 7:27 PM Page 6

Largest range

of tamper visibLe products

We noW manufacture

custom bags

HEAD OFFICENSW: Unit 3, 1 Skyline Place Frenchs Forest NSW 2086

Tel: + 61 2 9454 4200 Fax: + 61 2 9454 4211

OTHER BRANCHESVIC: Tel: + 61 3 8581 9100 Fax: + 61 3 8581 9111 QLD: Tel: + 61 7 3209 8225 Fax: + 61 7 3823 3774 WA: Tel: + 61 8 9443 9010 Fax: + 61 8 6189 2888

Email: [email protected]

tamper visible security solutions – www.harcor.com.au

bag sizes & features can be customised – www.bagsupplies.com.au

BRAND SOLUTIONS

• Tamper Visible Seals

• Reusable Security

Bags

• Tamper Visible

One Trip Bags

• Tamper Visible

Labels and Tape

• Backpacks • Conference Bags

• Laptop Bags • Slipcases

• Courier Bags • Medical Bags

• Insulated Bags • Security Bags

• One Trip Bags • PVC Bags

• School Bags • Emergency

Services Bags and much more!

Logo printing available on all bags

Counterfeit Protection Products

www.harcor.com.auwww.bagsupplies.com.au

RELIED ON SINCE 1969

Page 8: Security Insider August 2014

8 //SECURITY INSIDER AUGUST 2014

As the recently launched Local Government Procurement Initiative clearly illustrates (see

pages 22-24 for more information), ASIAL is not afraid to take proactive action to address issues facing the industry.

Whilst the initiative launched in June by the Fair Work Ombudsman (FWO) targets local councils, the message is of relevance to all levels of government and business. We all have an obligation to ensure that contractors and subcontractors can prove compliance with workplace laws, not just at the start but throughout the term of the contract.

Another important step taken by the Association is the signing of a three-year Memorandum of Understanding on behalf of its members with FWO aimed at creating and maintaining fair workplaces and a level playing field for employers. The MoU reaffirms ASIAL’s commitment to work with FWO to promote and achieve workplace compliance.

The MoU means that FWO will provide advice to ASIAL about how it can assist its members to meet their workplace obligations as employers. In turn ASIAL will brief FWO of any problems faced by the industry that can act as barriers to compliance. Together we will work together to devise appropriate solutions.

The MoU builds on the strong relationship the Association has with FWO and will undoubtedly benefit the industry as a whole.

I would like to remind you of the

upcoming 2014 Australian Security Industry Awards for Excellence to be presented on the 23 October 2014. Now in their 19th year, the awards provide an opportunity to recognise excellence within the industry. Further information is available on the ASIAL web site www.asial.com.au.

Nominations close on the 10th September 2014, so if you haven’t already done so, now is the time to do something about it. As the saying goes, “you have to be in it to win it”.

Finally, I would like to mention the ASIAL Security 2014 Gala Dinner held on the 5th June in Melbourne. The evening was a tremendous success - excellent entertainment and a great opportunity to catch up and network with industry colleagues. The response to the event returning to Melbourne was so strong that the event will now return there again in July 2015.

Kevin McDonaldPresident

A Powerful New Partnership

To find out more or arrange a demonstration:Contact Jason Hartley at Inner Range E. [email protected] P. +61 3 9780 4300 | M. +61 447 357 186www.patriotsystems.com

Starting a new Monitoring Business? Unhappy with your current Monitoring Software?

Tailor a Monitoring package specific to your current needs and rest assured that your software can deliver as your business grows.

We can help you make the Switch to Patriot. Contact us for a quote on our affordable client data migration services.

Add value to your services with the sophisticated array of Optional Modules available from Patriot.

Meeting the demands of the most sophisticated monitoring operations!

CCTV and Camera features The new Virtual Guard Tour feature allows sites with video cameras to be assigned individual virtual guard tours which will allow your operator(s) to tour the site at the appropriate time through the client/site camera system. Patriot covers all the bases of video monitoring with video verification, live feed and virtual video tours integrated seamlessly within one package. With a super easy to use, browser styled interface, operators require virtually no training and will be able to minimise the potential for false alarms and costly call-outs.

Exciting, new and powerful integration features are now available between Patriot and Inner Range Systems!

IR Patriot.indd 1 23/04/2014 12:08 pm

PRESIDENT’S MESSAGE

10 //SECURITY INSIDER JUNE 2014

After more than a decade, theSecurity 2014 Exhibition andConference returns to Melbourne

in early June. Judging by the strongresponse from exhibitors, the long awaitedreturn has been well received.This year’sevent will run from the 4-6th June at theMelbourne Exhibition & ConventionCentre.

It is now nearly 30 yearssince a small group of ASIALindustry representativesorganised the first industryexhibition. It is pleasing to seethat the event continues to gofrom strength to strength andprovide an opportunity for theindustry to showcase theimpressive array of products and servicesit offers.Through the ongoing partnershipbetween Diversified CommunicationsAustralia and ASIAL, the Associationcontinues to play a key role in helping toshowcase the industry’s capabilities.

This year’s expanded exhibition floorspace and outstanding conferenceprogram provides an excellent opportunityto view the latest security technologies,hear from internationally renownedexperts, as well as network and socialisewith industry colleagues from across thecountry.

Another important industry event Iwould like to bring your attention to is the19th Annual Australian Security IndustryAwards for Excellence to be held inSydney on the 23rd October 2014. Ourindustry performs an increasinglyimportant role in the Australian economyand it is important that this is recognisedthrough awards programs such as this.Nominations are now open for the awards,so I urge you to consider lodging anapplication. Further details are available onpage 28 and through the ASIAL web site.

Later this yearASIAL’s board electionswill be conducted by the AustralianElectoral Commission. Members will benotified in due course by the AEC about

arrangements for the election.Thisprocess allows for every Duly AuthorisedRepresentative of a financial corporatemember the opportunity to submit apostal vote.

In my previous President’s Message, Iwrote about the importance of goodgovernance practices. Failure to do the

right thing more often than notwill result in negativeconsequences for yourorganisation.

As an Association ASIALactively enforces itsProfessional Code of Conduct,a position matched by ouractions.The ASIAL Board’srecent decision to expel

Hootspah Pty Limited from itsmembership and to impose a $120,000financial sanction and specificcompliance requirements on the KingsSecurity Group highlights this.Thecontinuation of the Kings Security Group’sASIAL membership was conditional onaccepting and complying with payment ofthe sanction and meeting specificcompliance requirements.The companyadvised that it was unable to maintain itsmembership as required by the ASIALBoard, and as a result theirASIALmembership was relinquished.

Whilst it is important to learn from themistakes of others, it is equally asimportant to understand that complianceis not a dirty word. For our industry togrow and flourish, it is vital that wedevelop a stronger culture of compliance.

Finally, I look forward to seeing many ofyou at Security 2014 in Melbourne or laterin the year at the 2014 Australian SecurityIndustry Awards for Excellence.

Kevin McDonaldPresident

PRESIDENT’S MESSAGE

Showcasing the significantcontribution our industry makesto the Australian economy

THE MAGAZINE FORSECURITY PROFESSIONALS

Editorial and Advertising

Security Insider is published by

The Australian Security Industry

Association Limited

PO Box 1338 Crows Nest, NSW 1585

Tel: 02 8425 4300 • Fax: 02 8425 4343

Email: [email protected]

Web: www.asial.com.au

Publisher

Editor

Bryan de Caires | [email protected]

Editorial Enquiries

[email protected]

Advertising

Tania Laird | [email protected]

Creative Director

Martin Costanzo | [email protected]

Graphic Design + Digital

Webfx2 Digital | [email protected]

Editorial Contributors

AON, Chris Delaney and Greg Jennings

Print + Distribution

Nationwide Advertising Group

Published bi-monthly

Estimated Readership of 10,000

Views expressed in Security Insider do not

necessarily reflect the opinion of ASIAL.Advertising

does not imply endorsement by ASIAL, unless

otherwise stated with permission. All contributions

are welcomed, though the publisher reserves the

right to decline to publish or to edit for style,

grammar, length and legal reasons. Press Releases

to: [email protected].

Internet references in articles, stories and

advertising were correct at the time of printing.

ASIAL does not accept responsibility for misleading

views. Copyright©2014 (ASIAL) All rights reserved.

Reproduction of Security Insider magazine without

permission is strictly prohibited. Security Insider is

a subscription based publication, rates and further

details can be found at www.asial.com.au.

[Next Issue] AUGUST 2014

ISSN 1442-1720

INSIDER_June 2014 Iss2_48pp 13/5/14 9:34 PM Page 10

A fAIr Go for MEMbErS

Editorial ContributorsAON, Chris Delaney, AusSuper, John Fleming

and Clifford Vituli

Print + DistributionNationwide Advertising Group

Published bi-monthlyEstimate Readership of 10,000

Views expressed in Security Insider do notnecessarily reflect the opinion of ASIAL.Advertisingdoes not imply endorsement by ASIAL, unlessotherwise stated with permission. All contributionsare welcomed, though the publisher reserves theright to decline to publish or to edit for style,grammar, length and legal reasons. Press Releasesto: [email protected] references in articles, stories andadvertising were correct at the time of printing.ASIAL does not accept responsibility formisleadingviews. Copyright©2014 (ASIAL) All rights reserved.Reproduction of Security Insider magazine withoutpermission is strictly prohibited. Security Insider isa subscription based publication, rates and further

details can be found at www.asial.com.au.

[Next Issue] oCTobEr 2014

ISSN 1442-1720

Page 9: Security Insider August 2014

A Powerful New Partnership

To find out more or arrange a demonstration:Contact Jason Hartley at Inner Range E. [email protected] P. +61 3 9780 4300 | M. +61 447 357 186www.patriotsystems.com

Starting a new Monitoring Business? Unhappy with your current Monitoring Software?

Tailor a Monitoring package specific to your current needs and rest assured that your software can deliver as your business grows.

We can help you make the Switch to Patriot. Contact us for a quote on our affordable client data migration services.

Add value to your services with the sophisticated array of Optional Modules available from Patriot.

Meeting the demands of the most sophisticated monitoring operations!

CCTV and Camera features The new Virtual Guard Tour feature allows sites with video cameras to be assigned individual virtual guard tours which will allow your operator(s) to tour the site at the appropriate time through the client/site camera system. Patriot covers all the bases of video monitoring with video verification, live feed and virtual video tours integrated seamlessly within one package. With a super easy to use, browser styled interface, operators require virtually no training and will be able to minimise the potential for false alarms and costly call-outs.

Exciting, new and powerful integration features are now available between Patriot and Inner Range Systems!

IR Patriot.indd 1 23/04/2014 12:08 pm

Page 10: Security Insider August 2014

10 //SECURITY INSIDER AUGUST 2014

INDUSTRY NeWS

DEvoN GEoRGE MINChINFriday 30th May 2014 sadly saw the passing of a remarkable man. A man who during his 95 years, led a remarkable and very full life. A man who, among his many achievements was also the founding President of ASIAL - Devon George Minchin.

Born on the 28th May 1919, Devon was educated at Knox Grammar School and Sydney University. He began writing while serving as a fighter bomber pilot with the RAAF in the Western Desert, with his first novel being The Potato Man (1044).

After the war he spent time pioneering the timber industry in Sarawak (Malaysia) and later running an advertising agency in Hong Kong. In 1954 he founded what went on to become Australia’s largest armoured car/security business - Metropolitan Security Services.

In 1964 he went on tour with the Beatles as part of their security for their now infamous tour of Australia. Speaking of his 6 weeks with the Beatles he said they were “naive youths who needed a good talking-to”. He says John Lennon was a “bloody idiot” with no concern for his safety. And the band was girl-crazy!

In 1969 he was instrumental in establishing ASIAL, becoming the Association’s very first President.

After selling Metropolitan Security Services in 1970, Devon went on to become a successful entrepreneur, in everything from pineapple farming to writing fiction. His novel ‘The Money Movers’ based on his experiences at MSS was turned into a movie directed by Bruce Beresford.

In 1999 he was awarded Life Membership of ASIAL at the Association’s 30th Anniversary

dinner. His address to the dinner was passionate and inspiring, one that will not be forgotten by any of those who attended.

A few years ago, Past ASIAL President Larry Circosta visited Devon at his home in Noosa to present him with a framed photo of the ASIAL honour board listing him as the founding President (see photo below). He appreciated the gesture and was touched that the contribution he made all those years ago was still acknowledged.

Devon’s passing represents the end of an era for ASIAL, being the last living member of the first ASIAL Board. However, over 45 years on, his legacy remains as the Association becomes goes from strength to strength.

A full profile of Devon’s remarkable life can be viewed on the ASIAL website.

“Devon’s passing represents the end of an era for ASIAL, being the last living member of the first ASIAL Board.”

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National Enquiries: 1300 319 499

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Northmead – NSW(02) 8014 2600

Alexandria - NSW(02) 8014 2600

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Tullamarine, Victoria Mulgrave, Victoria Northmead, NSW Alexandria, NSW Queensland South Australia Western Australia20 Mallet Road Unit 6, 35 Dunlop Rd Unit 6, 185 Briens Road Unit 23, 56-58 O’Riordan St Unit 9, 17 Cairns Street 21 Grove Avenue Unit 1, 1 Natalie WayTULLAMARINE 3043 MULGRAVE 3170 NORTHMEAD 2152 ALEXANDRIA 2015 LOGANHOLME 4129 MARLESTON 5033 BALCATTA [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

1300 319 499 • www.centralsd.com.au

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Page 11: Security Insider August 2014

Only our high-defi nition campus surveillance solutions give you the full story. Give your campus the security it needs with Avigilon’s high-defi nition surveillance systems. Our broad range of cameras provides complete coverage options for all campus environments, while keeping bandwidth levels low. Learn how Avigilon can help you maintain a safe and secure learning environment at avigilon.com/education

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on the campus

2014-May-05 07:38:09.223 PM

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2014-May-05 07:38:09.223 PM

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2014-May-05 07:38:09.223 PM

National Enquiries: 1300 319 499

Tullamarine – VIC(03) 9001 1900

Loganholme – QLD(07) 3333 0800

Mulgrave – VIC(03) 9946 3200

Marleston – SA(08) 8468 8400

Balcatta - WA(08) 6465 1500

Northmead – NSW(02) 8014 2600

Alexandria - NSW(02) 8014 2600

www.centralsd.com.au

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Tullamarine, Victoria Mulgrave, Victoria Northmead, NSW Alexandria, NSW Queensland South Australia Western Australia20 Mallet Road Unit 6, 35 Dunlop Rd Unit 6, 185 Briens Road Unit 23, 56-58 O’Riordan St Unit 9, 17 Cairns Street 21 Grove Avenue Unit 1, 1 Natalie WayTULLAMARINE 3043 MULGRAVE 3170 NORTHMEAD 2152 ALEXANDRIA 2015 LOGANHOLME 4129 MARLESTON 5033 BALCATTA [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

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Page 12: Security Insider August 2014

12 //SECURITY INSIDER AUGUST 2014

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As businesses grow they share a common theme – efficient processes and effective workflows become essential. We’re offering ASIAL members 20% off the initial investment price of simPRO Enterprise and 10% off monthly ongoing costs for the life of their ASIAL membership*

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For more information visit simpro.com.au or call 1300 139 467

simPRO Enterprise is a feature-rich business management tool designed from the ground up by trade and service contractors for the trade and service industry.

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*Offer is only valid for new simPRO Enterprise clients who are ASIAL members

To redeem this offer visit simpro.com.au/asial-members

INDUSTRY NeWS

ASIAL BoARD ELECTIoNS

3% INCREASE IN ALL MoDERN AWARDS

The Australian Electoral Commission has provided ASIAL with the election timetable for the upcoming Board elections. The cut off date for eligibility to vote or nominate a candidate was the 2nd July 2014.• Closeofvotingroll:

2 July 2014

• Openingofnominations: 1 August 2014

• Closeofnominations: 22 August 2014

• Postalballotopens: 1October2014

• Postalballotcloses: 22October2014

• Scrutinyofballotpapers: 23October2014(atthe

officeoftheReturningOfficerat10:00am)If there has been a staff

change please make sure that you update us with your current primary contact otherwise the nomination form will be sent to the Duly Appointed Representative we have on our records.

On 4 June 2014 the Fair Work Commission handed down the decision to increase Modern Award rates of pay by 3% rounded to the nearest 10 cents. The increase came come into effect from the first full pay period on or after 1 July 2014.

At the same time, all transitional awards have increased to the Modern Award pay and conditions. Allowances

will automatically increase as they are expressed as a percentage of the standard rate in each award. The Super Guarantee Levy will have increased on July 1, 2014 by 0.25%.

ASIAL members wishing to access rate schedules for the Security Services Industry Award 2010 and allowances can do so by logging into the ASIAL Members area (www.asial.com.au)

SMe Survey – 4 yearly MoDern awarD reviewThe 4-yearly Modern Award Review will be undertaken in 2014. To assist in developing its submission to the Fair Work Commission to vary relevant Modern Awards with a view to making them simpler to understand and comply with, as well as to provide the flexibility required by both employers and employees ASIAL conducted a survey of small (1-19 employees) and medium businesses (20-199 employees).

A summary of the responses received and the Association’s comments on the issues raised can be found in the members area of the ASIAL website.

roaD Safety reMuneration tribunal coMMenceS inquiry into the caSh in tranSit inDuStryThe Road Safety Remuneration Tribunal (RSRT) is an independent, national tribunal that has functions relating to the road transport industry.On9July2014,itannounced the commencement of an inquiry into the Cash in Transit industry, as part of its second annual work program.

The RSRT has invited interested parties to make submissions on issues, incentives, pressures or practices affecting safety and fairness in the Cash in Transit industry that may be improved by

a road safety remuneration order covering relevant employee and/or contractor road transport drivers, their employers or hirers, and participants in the supply chain in relation to those drivers.

Written submissions are due by Monday, 25 August 2014. The RSRT will also conduct proceedings in most capital cities throughout September and October2014forthoseinterestedin providing oral submissions.

Further information on the Cash in Transit industry inquiry and other functions of the RSRT can be found on the RSRT website.

Page 13: Security Insider August 2014

SECURITY INSIDER AUGUST 2014// 13

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As businesses grow they share a common theme – efficient processes and effective workflows become essential. We’re offering ASIAL members 20% off the initial investment price of simPRO Enterprise and 10% off monthly ongoing costs for the life of their ASIAL membership*

EXCLUSIVE OFFER TO ASIAL MEMBERS

For more information visit simpro.com.au or call 1300 139 467

simPRO Enterprise is a feature-rich business management tool designed from the ground up by trade and service contractors for the trade and service industry.

Because we understand the way trade service companies function, we’ve covered every aspect of the business from estimating to project management and service delivery.

Visit simpro.com.au/enterprise/eval for a free evaluation of simPRO Enterprise.

*Offer is only valid for new simPRO Enterprise clients who are ASIAL members

To redeem this offer visit simpro.com.au/asial-members

Page 14: Security Insider August 2014

14 //SECURITY INSIDER AUGUST 2014

INDUSTRY NeWS

2014 AUSTRALIAN SECURITY INDUSTRY AWARDS foR ExCELLENCENominations are now open for the 19th annual Security Industry Awards for Excellence. Individual award categories include:

General Security - recognises excellence within the security ‘manpower’ sector of the industry for an individual who has gone beyond what could reasonably have been expected of them in providing a level of service that exceeds client’s expectations.

Technical Security - recognises excellence within the technical security sector of the industry, including but not limited to technical expertise an individual will have demonstrated an outstanding level of innovation and service delivery.

Security Student of the Year - recognises an individual who has completed studies in a security discipline resulting in the award of a certified educational qualification of or above Certificate III up to Degree level (including an apprentice or trainee).

Security Management – this award is presented to an individual who has demonstrated excellence in a senior operational or administration security management role, and who has demonstrated an ability to inspire and lead by example or introduced a significant change in practice.

Organisational achievement award categories include:

In-House Security Team - presented to an in-house security team that has demonstrated collective excellence in delivering the security strategy for their organisation.

Training - recognises innovation and excellence in the development and/or delivery of a training initiative or program that promotes sound working practices in the security sector. Integrated Security Solution (projects above $250,000) – recognises an organisation that has demonstrated innovation and excellence in the integration of electronic security system solution valued at more than $250,000 completed within the past 12 months.

Technical Security Solution (projects below $250,000) - recognises an organisation that has demonstrated innovation and excellence in the installation/application of electronic security systems for a project valued at less than $250,000 within the past 12 months.

Special Security Event or Project – recognises an individual or group who has/have demonstrated excellence in the provision of security services to an event or completed a security project of significance with regard to its outcome, benefits, initiative,

complexity or challenges. The award applies to a security event or project completed within the past 12 months.

An independent panel chaired by an ASIAL representative will judge each nomination based on the criteria set out for each award category. The 2014 judging panel willinclude:• DamianMcMeekin,Headof

Group Security, ANZ. • AlanRoss,CEO,Construction

and Property Services Industry Skills Council.

• VladoDamjanovski,CCTVSpecialist,ViDiLabsPtyLtd.

• MichaelGale,Manager-Security,Sydney Water.

Key Dates to remember •10th September 2014 –

Nominations close • 23rdOctober2014 – Award

winners announced at an awards dinner to be held in The Ivy Ballroom in Sydney.The Awards ceremony will be

heldonThursday23rdOctoberatThe Ivy Ballroom in Sydney. Tickets for the dinner can be purchased at www.asial.com.au

Page 15: Security Insider August 2014
Page 16: Security Insider August 2014

16 //SECURITY INSIDER AUGUST 2014

INDUSTRY NeWS

More than 4,500 security industry professionals from Australia and as far as the Netherlands converged on the Melbourne Convention and Exhibition Centre for the 29th Annual Security Exhibition and Conference earlier this month – making it the most successful event in its history.

Held in Melbourne for the first time in more than a decade, leading local and international product and service suppliers including the likes of Hills Ltd, Honeywell and Ness Corporation unveiled the latest security technology innovation and products available on the Australian market to a packed show floor.

The seminar series and the annual ASIAL conference were big drawcards featuring local and international speakers.

Exhibition Manager, Kylie McRorie said, “This year we achieved a record number of individual registrations for Melbourne and had 167 brands exhibiting, despite this being the first time in more than 10 years the event was held in Melbourne,” Ms McRorie said.

This year’s Best New Product Award recognised leading video

analyticsbrandIOmniscient.Thecompany took home the award for their iQ Face system – a product designed to enhance public safety and security by providing end users with the unique ability to detect, capture and identify a face in a crowd using face recording, matching and recognition technologies.

The 30th annual Security Exhibition and Conference will be held at the Melbourne Convention & Exhibition Centre, 15-17 July 8-10, 2015.

“Next year will no doubt be our biggest yet as we celebrate the event’s 30th year. 80% of

the show floor has already been booked,” Ms McRorie said.

Compliance. Security.

Safety.

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Product SpecialistsCSD

Rusty BlakeM. 0439 326 [email protected]

Ash RamanayakeM. 0428 538 [email protected]

Inner Range

Manage your risk with Integriti Integriti is a security management platform delivering world class solutions with the flexibility to meet the demands of the modern business environment. As an Access Control and Intruder Detection system, Integriti’s scope is unequivocally enterprise class. Add to this a suite of modules to enforce your OH&S policies, define qualification based access protocols, manage event escalations, emergency response plans, real-time user locations and harmoniously integrate with a host of leading business, CCTV and perimeter systems. The Integriti Security Management System takes consolidated management of all your security systems and policies to a new level and puts your everyday management tools directly on your desktop.

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SECURITY 2014 ExhIBITIoN AND CoNfERENCE WRAPS UP foR ANoThER YEAR

Page 17: Security Insider August 2014

Compliance. Security.

Safety.

The Integriti Mobile App packs a powerful punch of accessibility and control for your Integriti Security and Access Control system. With the tap of a finger, this exciting App allows remote operation of your Integriti system from anywhere in the world!

INTEGRITI MOBILE NOW ON BOTH ANDROID & APPLE

1300 319 499 www.centralsd.com.au

Product SpecialistsCSD

Rusty BlakeM. 0439 326 [email protected]

Ash RamanayakeM. 0428 538 [email protected]

Inner Range

Manage your risk with Integriti Integriti is a security management platform delivering world class solutions with the flexibility to meet the demands of the modern business environment. As an Access Control and Intruder Detection system, Integriti’s scope is unequivocally enterprise class. Add to this a suite of modules to enforce your OH&S policies, define qualification based access protocols, manage event escalations, emergency response plans, real-time user locations and harmoniously integrate with a host of leading business, CCTV and perimeter systems. The Integriti Security Management System takes consolidated management of all your security systems and policies to a new level and puts your everyday management tools directly on your desktop.

Integriti_August 2014 ad.indd 1 17/07/2014 5:00 pm

Page 18: Security Insider August 2014

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INDUSTRY NeWS

The full list of Security 2014 award winners includes:

Best New Product Award Winner: IOmniscient – iQ FACE Finalist: Hills – Xandem TMD

Best Shell Scheme Stand Winner: Jacques Finalist: Netcomm Wireless

Best Custom Stand 36sqm and Under Winner: Seadan Security Finalist: AME Systems

Best Customer Stand over 36sqm Winner: Salto Finalists: Hills Ltd and LSC

To book a stand at the 2015 Security Exhibition and Conference visit www.securityexpo.com.au or contact Kylie McRorie, Diversified Communications on 03 9261 4504 for more information.

SECURITY 2014 ExhIBITIoN (CONT)

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A super solution for employers For our members our goal is better retirement outcomes. For our employers we work to provide easy, efficient super management.

Here are some of the benefits of choosing AustralianSuper:

› easy online payment systems › free clearing house service › options to suit every business and industry › help, education and advice › regular communication and legislative updates.

More for your employees AustralianSuper members benefit from being with one of Australia’s largest, best-known and most trusted super funds, with $70 billion in assets, multiple investment options and more than 2 million members. Here are some of the benefits your employees receive as AustralianSuper members:

› administration fee is only $1.50 per week (other fees also apply) › strong long-term investment performance › Death, Total & Permanent disablement and Income Protection cover to help provide financial security

› a great range of investment options, including direct access to the S&P/ASX 300

› online account access 24/7 › financial advice on specific topics at no extra cost › membership through to retirement – access to the low-cost AustralianSuper Pension.

This advertisement was prepared in March 2014 by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788 the Trustee of AustralianSuper ABN 65 714 394 898. Before deciding whether AustralianSuper is appropriate for you read our Product DisclosureStatement, available at www.australiansuper.com/FormsPublications or by calling 1300 300 273.

It's Australian. And it's super.

Compare AustralianSuper with over 100 other funds

Visit australiansuper.com/employers or call us on 1300 300 273

Keep your super simple.

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SUPERANNUATIoN ADvERToRIAL

Why is retail property attractive to AustralianSuper?

This document was prepared in July 2014 by AustralianSuper Pty Ltd ABN 94 006 457 987 AFSL 233788 the Trustee of AustralianSuper ABN 65 714 394 898 and may contain general financial advice that does not take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, consider your financial requirements and read the Product Disclosure Statement, available at www.australiansuper.com/forms or by calling 1300 300 273. Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns.

We are now investing more in large shopping centres, as this sector has generated the strongest and most consistent long-term returns. We now have over $2 billion invested in retail property and this sector represents over 50% of our core property assets.

Retail property is a sub-sector within the property market where income and value are driven by the rents paid by tenants under contractually binding leases.

When we invest, we are looking for very large, dominant regional shopping centres that are not easily replicated and which generate strong returns. These types of centres usually have longer lease terms than residential real estate and historically have low vacancy rates.

Retail property is a good inflation hedge as income from these assets usually keeps pace with inflation. It also works well as part of a diversified portfolio as it follows a different cycle to other asset classes like shares and fixed interest.

Shopping centres are no longer just for shoppingAlthough the growth of online shopping is having an impact on ‘bricks and mortar’ shops, it does not mean big shopping centres will disappear. Instead, they’re expanding from just being a collection of shops to lifestyle experience centres encompassing entertainment, education, leisure and dining.

International studies have found people visit shopping centres for many reasons in addition to shopping. These include entertainment, people-watching and the communal experience of ‘hanging out’.

As shopping centres become more ‘experiential’, they’re expanding into other lifestyle areas and becoming fully integrated communities. Some shopping centres now include entertainment venues such as bowling centres, aquariums, ‘edutainment centres’, play areas for children and dedicated spaces for flexible museum-quality exhibits. New centres are being built with office spaces, medical centres, residential and outdoor sporting facilities.

How is AustralianSuper investing in this area and why?Ourstrategyinthepropertysectorover the past year or so has been to focus on investing directly in assets where we are the owner of the asset, rather than through pooled funds where the assets are held byacollective.Ourpooledassetscomplement our direct investments. Currently, we invest in a number of large retail centres via pooled funds, including Castle Towers in Castle Hill and Westpoint, Blacktown in Sydney, and Westfield Doncaster and Eastland shopping centres in Melbourne.

We’ve also been expanding our international portfolio and have established partnerships in the US, UK and Europe, as well as Australia. Ourpartnersarehelpingusidentifyopportunities in the local property market and manage the day-to-day running of our direct acquisitions. Find out moreTo find out more about AustralianSuper’s investments, go to our website at www.australiansuper.com/investments

over the past five years, AustralianSuper has worked hard to improve the performance of our property portfolio. A large part of this has involved changing the type of assets in the portfolio, particularly in the retail area.

Page 21: Security Insider August 2014

A super solution for employers For our members our goal is better retirement outcomes. For our employers we work to provide easy, efficient super management.

Here are some of the benefits of choosing AustralianSuper:

› easy online payment systems › free clearing house service › options to suit every business and industry › help, education and advice › regular communication and legislative updates.

More for your employees AustralianSuper members benefit from being with one of Australia’s largest, best-known and most trusted super funds, with $70 billion in assets, multiple investment options and more than 2 million members. Here are some of the benefits your employees receive as AustralianSuper members:

› administration fee is only $1.50 per week (other fees also apply) › strong long-term investment performance › Death, Total & Permanent disablement and Income Protection cover to help provide financial security

› a great range of investment options, including direct access to the S&P/ASX 300

› online account access 24/7 › financial advice on specific topics at no extra cost › membership through to retirement – access to the low-cost AustralianSuper Pension.

This advertisement was prepared in March 2014 by AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788 the Trustee of AustralianSuper ABN 65 714 394 898. Before deciding whether AustralianSuper is appropriate for you read our Product DisclosureStatement, available at www.australiansuper.com/FormsPublications or by calling 1300 300 273.

It's Australian. And it's super.

Compare AustralianSuper with over 100 other funds

Visit australiansuper.com/employers or call us on 1300 300 273

Keep your super simple.

Better for you. Better for your workforce.

Page 22: Security Insider August 2014

22 //SECURITY INSIDER AUGUST 2014

GovERNMENT PRoCUREMENT: hoW loW IS Too loW?

GovERNMENT PRoCUREMENT

g By Bryan de Caires

A 2013 ASIAL member survey found that 27% of respondents chose not to tender for government contracts because they simply couldn’t compete with the contract prices quoted by others and couldn’t make a sustainable profit.

Ofthe73%whostatedthattheydid compete for government work, price was by far the most important factor in determining the outcome. Quality service provision and the requirement to provide proof of the ability to deliver the service ran a distant second and third.

Understandably, the question asked is how can it be possible for some security providers to win government security contracts at such low rates and yet still meet all of their statutory compliance obligations?

The concern is that some government procurement officers may be turning a blind eye when it comes to awarding security contracts. A view succinctly summed up in the following responsetothe2013ASIALsurvey:

“It seems curious that government departments such as Fair Work threaten to target low cost providers

over non-compliance, yet most other government agencies blindly award contracts to low cost providers that could not possibly be compliant given the low prices they submit”.

In 2013, ASIAL raised concerns withtheFairWorkOmbudsman(FWO)following member feedback about the lack of transparency and fairness in the awarding of local government tenders to private security companies, often at the lowest price.

Totheircredit,FWOwaspreparedto listen and engage with ASIAL in addressingthisissue.Overtimethisengagement has evolved in to a national campaign initially targeting local government procurement with the aim of shifting the focus from price alone, to performance.

The first phase of the initiative has commenced through an education campaign targeting local councils, their procurement managers and councillors.

Speaking of the initiative, the FairWorkOmbudsmanNatalieJames says councils should assure themselves that low-cost contracts are not resulting in security firms

underpaying their employees their lawful minimum entitlements.

“If a council is buying in security services at a price that does not allow the contractor to pay an average of $24 an hour, then there is a real possibility the employee is being underpaid,” she cautioned.

In highlighting a $24 hourly charge-outrate,MsJamessaidFWOwasinno way trying to influence the pricing behaviour of legitimate operators or establish a pricing benchmark. However she said the figure had been identified as a level at which, rather than being competitive, may indicate problems with the proposed service delivery.

Ms James says it is important that councils throughout Australia understand and comply with federal workplace laws when they buy-in security services.

“It is not acceptable for Local Government to outsource work to the lowest-cost provider and then turn a blind eye if it results in workers being treated unfairly,” she said.

ASIALandUnitedVoiceareassistingFWOtomountthepro-active

Doing business with government can be both a rewarding and challenging experience.

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SECURITY INSIDER AUGUST 2014// 23

education campaign, one that will remind security contractors of their obligations to pay minimum wages – but also draw Local Government’s attention to its responsibilities.

Councils (along with State and Federal government agencies) need to ensure that their procurement decisions do not undermine compliance with workplace laws.

FWOplanstopublishnewresources to help local government managers, including a template questionnaire for contractors vying for council work. Councils will also be apprised of minimum pay rates applicable under the Security Services

Industry Award 2010.“We want to be sure low-cost

contracts are the result of efficient business practices, rather than the underpayment of employee entitlements,” Ms James said.

“We want to encourage councils to ask questions before they sign on the dotted line.”

FWOplanstorunanumberofeducative webinars and presentations for local government explaining procurement chain obligations. It will also audit the procurement practices of a number of councils in each state next year.

A key point for government

procurement officers and security managers to note is that under s550 oftheFairWorkAct2009,FWOmayalso pursue legal action against individuals and corporations including Local Councils (who are knowingly involved in a contravention – like being aware that the employee couldn’t possibly be paid correctly based on the price of the service agreed).

The awareness campaign (and subsequent enforcement campaign) will, it is hoped, help to benefit security providers who comply with workplace laws by creating a genuine level playing field.

The security industry is a highly

“Ms James says it is important that councils throughout Australia understand and comply with federal workplace laws when they buy-in security services.”

GovERNMENT PRoCUREMENT

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GovERNMENT PRoCUREMENT

competitive environment with contractors constantly under pressure to operate efficiently and keep costs low to win work. Competition is not the concern, rather the ability of low cost providers to fully comply with workplace laws.

What the Local Government Procurement Initiative does is to send a clear message to government agencies that they do have a responsibility to ensure that workers who perform duties on their premises are paid their full lawful entitlements, even if they do not directly employ them.

But it won’t and shouldn’t stop with local government. State and Federal agencies along with private sector users of security services need to recognise their responsibility to do more than just go through the motions when awarding contracts. They have an obligation to ensure that contractors and sub contractors can prove compliance with workplace laws, not just at the beginning but throughout the life of the contract. Failure to do so may have damaging consequences

As Natalie James says “If you’re contracting out, and the price seems too good to be true, someone’s probably getting ripped off. And if it turns out to be the workers, and it turns out you half knew that, then you are in danger yourself of having been involved in a contravention.”

“And we will be talking to you because you cannot contract out of the responsibility for your labour costs.”

what ShoulD you look for in a Security proviDer?

Professional Security providers are often members of peak industry associations, are adequately insured, train their employees well, use only appropriately licensed personnel, provide wages and conditions in accordance with a lawful industrial instrument and have a good reputation. To help assess the credentials of a security provider, some of thekeycriteriatoconsiderinclude:

•Adequate / current insurance cover – view documents and ensure that they are current and provide coverage suitable to your requirements.

•A good reputation – investigate the provider’s reputation to ensure that they have maintained good relationships with customers, are trustworthy and dependable.

•References – request and check references to obtain a valuable insight as to the reliability and performance of the security firm. ASIC and business search tools to check trading history can be very helpful.

•Training – review the security firm’s training regime and request supporting documentation to support their assertions.

•Equipment – ensure equipment to be provided by the security firm is fit for purpose and meets all work health and safety requirements.

•Costs – understand financial arrangements with the security firm regarding the planned invoicing cycle, rise and fall cost management, cost drivers, rate reviews, additional charges and award/agreement impact.

•Written Contract – defining the rights and responsibilities between client and security provider should be detailed and written, including dispute resolution processes, contract review, extensions and termination.

•Management – experienced management personnel with specialist expertise in the security industry will ensure effective delivery and well-trained and supervised staff.

•Crowd controllers /Security Officers – you should request evidence that only appropriately licensed and trained personnel work on site.

To find an ASIAL member visit www.asial.com.au

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NBN

g By John fleming, GM, ASIAL

NBN – where to now? Since the Abbott Liberal Government was elected last year a question that is often asked is what’s happening with the NBN?

Well, I can assure you that the rolloutisverymuchunderway.OnMay 23rd 2014, 15 fibre ready areas were cut off from the copper network affecting 28,000 customers. The NBN Co have announced a further 16 areas will be progressively cut off from the copper network this year, which will represent approximately 200,000 customers.

The NBN fixed wireless service now has 106,000 customers. A clear indication from these figures is that people outside of the major cities want better broadband.

It is very important for end users to understand that if they do not take action, existing alarm systems will not work after the copper network is disconnectedintheirarea.Variouschanges such as in home wiring or reconfiguration of the control panel may be needed to ensure services will continue to operate. The costs of any wiring changes are the responsibility of the home owner. Alarm system service providers should be communicating with their customers to ensure they are not left behind.

In late 2013, NBN Co and its Shareholders completed a strategic review of the NBN. This strategic review has recommended that the NBN Co adopt a ‘Multi-Technology Mix’ (MTM) approach that leverages existing broadband access networks to deliver broadband services to Australian premises.

As part of this approach, Telstra

has signed a $150 million deal with the Government and NBN Co to commence a pilot fibre to the node (FTTN) rollout

The market for security systems and other aging business models is going to change given the billions of dollars being spent on the NBN. It would be naive to believe that all they are doing is replicating a telephone and a broadband connection.

Telephony companies have been observing this space and scrutinising their business models. How do they increase revenue and what other services can they offer on a fast broadband connection.

Telstra have now jumped into the security market announcing a joint venture with SNP Security to provide systems and monitored alarms. The security industry in Australia now has a 1000kg gorilla about to flex its muscle. In addition to Telstra’s domestic customer base they also have approximately 1 million business customers they can target with other services. This will be a game changer for the local security market as TelstraSNP (TSM) structures their ‘go to market’ strategy.

The connected home will gain traction as demand for more services increases, so too will the opportunity for integrators to offer more than just the traditional alarm system. To benefit from a connected home wiring becomes an important part of the equation. Sure, wireless can be used but a structured cabling system will pay dividends in the future.

Some of the future opportunities that are becoming more affordable andaccessibleare:

• Home automation• Safety, security including video• Communications• Entertainment• Energy management• Digital home health• Intelligent light and power• Electric vehicles

As these new opportunities emerge it is vital that as an industry that we do not overlook the need to ensure that there is a suitably skilled workforce to provide the services now available.

From 1 July 2014 the Australian Communications Media Authority (ACMA) has changed the regulatory requirements for registration and installation practices of cablers. Cablers are now required to have the correct competencies when performing specialised cabling such as structured, co-axial, fibre, underground and aerial.

Through the Security Technician Certification program, ASIAL has over the past two years encouraged security technicians to upskill to enable them to work on services provided over the NBN. Despite cuts in the May budget, government incentives are still available that provides employers with funding to train technicians.

The electronic security market is a dynamic sector which offers exciting opportunities and challenges in the migration to IP and cloud based solutions. It’s a timely reminder to service providers to review their strategies and ensure that they are prepared for the future, if not you may find yourself missing out.

*John Fleming is ASIAL’s General Manager.

Page 27: Security Insider August 2014

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• IK09 rated for ultimate impact resistance

• IP55 rated weatherproof design

• Includes Net2 access control

• Just 3 components, simply plug together

• Units auto detect for easy installation

• IP and PoE technology for easy expansion

• No need for specialist wiring diagrams

• Now SIP compatible

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Page 28: Security Insider August 2014

28 //SECURITY INSIDER AUGUST 2014

WoRKPLACE RELATIoNS

g By Chris Delaney

SME’S hAvE ThEIR SAY

The comments of those who participated were helpful and give an insight into what SME’s believe are major impediments to operating a security business under the regulations that apply to wages and conditions.

Here are some of your comments and our answers, and in some cases clarification. We trust this will be helpful and/or promote more debate. We cannot reproduce every comment here, however we have provided a selection under common headings.

Your comments relating to penalty ratesPenalty rates are far too high for the average domestic customer to be able to afford for call outs etc.

Clients do not care how much you pay staff/guards, they only look at how cheap they can get guards for, particularly large government and private enterprise contracts.

ThechangingoftheOvertime,andSaturday Penalty rates to 2 at time and half and the remainder at double is creating an extreme in pricing for all after hours work if you have permanent employees. The Saturday work needs to be returned to a straight fours hours minimum at time and half and then

double time for the remainder of the shift.

It is absurd that penalty rates apply to what is unquestionably a 24hr role, not a 9-5.

It must be emphasised that penalty rates are a killer for this industry, especially in an era of extreme client price sensitivity. There is a multiplier affect when base rates are increased as a result of a National Wage Case.

Penalty rates and overtime are restricting our growth which in turn stops us from employing more people.

ASIAL comment:• Justtobeclear,weekendandPublic

Holiday penalty rates apply in the followingway:

• Saturday(allday)=oneandahalftimes (50% penalty) the ordinary rate of pay;

• Sunday(allday)=twotimes(100%penalty) the ordinary rate of pay

• PublicHolidays(allday)=twoandahalf times (150% penalty) the ordinary rate of pay.

• Penaltyrateshavebeenpartofemployee entitlements in awards for almost a century. Recently the Fair Work Commission, after lengthy

hearings and employer submissions, varied Sunday penalty rates in the Restaurant Industry Award. ASIAL will consider the value of seeking variations to the Security Services Industry Award 2010 to reduce or eliminate some penalty rates. The Fair Work Commission has indicated that such submissions need to be comprehensive and provide evidentiary support. Unions have made it clear that they will strongly oppose any action by employers to reduce penalty rates.

Your comments relating to hours of workMore flexibility for time in lieu would be great if it is agreeable with the employee.

Number of casual hours guards can work before they should be engaged as a full time employee.

Need to change restrictions to the rotation rosters allowing 12 hours shifts as part of the award.

ASIAL comment:• 12hourordinaryshiftsareand

have been an integral part of the manpower side of our industry. Clients expect 12 hour shifts and most employees expect to work 12

As many of you will know, ASIAl recently surveyed Small/Medium sized business (SME) members to assist our efforts with the fair Work ombudsman in developing a program of education and audit of local government. (see pages 22-24 of this issue)

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WoRKPLACE RELATIoNS

hour shifts. It is not appropriate for employers to be required to enter into either an individual or collective agreement to enable this industry wide practice to be introduced when it has already existed for many years.

• ASIALhasmadeanapplicationtovary the award to allow for 12 ordinary hours to be a standard part of the contract of employment. We have also applied to have the consultation clause relating to change of roster to be changed to reflect the clauses that already exist in the award i.e. 7 days notice of change of roster for full time employees, 1 hours notice for casuals.

Your comments relating to rates of pay, subcontracting and competingMost commercial increase terms are based on CPI Therefore every wage increase should be simply based on CPI.

The clients I contract to are on an hourly rate of pay less than a security officer. It would be great if security pay went up every 2 years instead of yearly.

Not being able to get an EBA drawn up to compete with hourly rates of other companies prior to 2009.In some cases I have to pay my guards what other companies are charging.

Have every company on modern award or implement something so every one is on an equal playing field. It is totally unfair will eventually have to close my business down after 10 years and lose employees and try and find new employment at 54 years of age.

Legislation Government has created this imbalance in the security industry. All for the Modern award. There was a 5 year transitional period. So why haven’t all companies transitioned? There are companies trading irresponsibly.

As a business operating in New South Wales and Queensland and employing some casual guards, we constantly compete with dodgy companies paying much less that award wages. We have spoken to the Fair Work Commission on numerous occasions with proof that this is happening, giving names, dates, etc. but have been informed that nothing can be done unless an employee makes a

complaint. It is becoming impossible to compete for contracts whilst paying award wages and entitlements yet so many other companies do so without ever being audited.

The Government should be held accountable for the following that is happening.- Business folding can’t compete

because of price- Employee working for lower wages

than governed by the modern award- Increased hardship as those in the

security industry are working for lower wages after being employed with firms paying the modern award.

- Increasedunemploymentassistance:now being paid a lower wage after budgeting when employed under the modern award. Seek government assistance to make up the difference.

Lack of enforcementLack of real auditing of businesses working under unfair conditions within ABN rules.

Clients expect small companies to do the job cheap. Big companies expect small companies to do the job cheaply while they charge normal prices and make good profits. Small companies have been and are still being squeezed and then run the risk of Fair Work hitting them up for Award breaches.

Subcontracting and sham contracting. We price jobs at $33 an hour, less than award as we have the ability to use labour hire guards on an EBA, and STILL regularly lose out to companies charging $23 an hour and paying international students $12 an hour. The law needs to get serious when it comes to ABN and sham contracting.

Security is a 24/7 business. It doesn’t fit with any viable business model to have such high penalty rates and restrictions on wage lengths.

Large company’s that use small company’s as subcontractor should be made to pay them on time or pay a penalty amount as it is very important to have a cash flow.

Power needs to be given back to the employer to make its own decisions about its own business in particular in terminating, correcting overpayments, applyingpenaltyrates.Forexample:

the market dictates what an employee is worth (if you are paying enough you will have competent staff, if you are not the business will have problems with turnover and that is costly for a business so business will pay more to keep staff), termination complaints should be reviewed just as they are in other claims totheFWOandstoppediftheyarefound to be just rather than go straight to conciliation, employers should have the right to reclaim overpayments at a rate which the employee agrees and if the employee refuses to pay it back the employer should have the option to go totheFWOtohaveitinvestigated.

ASIAL comment:• Annualwageadjustmentstoawards

have been in place in one form or another for decades. Rates of Pay in all 122 Modern Awards are reviewed and increases implemented each year on 1 July.

• Awardincreasesapplytoallclassification levels in the award. This year (2014) the increase is 3%.

• TheAnnualWageReviewPanelisindependent from Government and The Fair Work Commission.

• Thepanelconsidersarangeofinformation including but not limited to CPI, Government, Employer and Union submissions and economic data.

• Increasesaretothebaserateofpay in an award and do not apply to over award payments or enterprise agreements (unless the agreement allows for increases based on the annual wage review).

• Thereisnota“levelplayingfield”.Some employers were able to take advantage of opportunities to make bona fide enterprise agreements prior to 2009 and therefor enjoy a competitive advantage over others. Some businesses have chosen to circumvent the system by using subcontractors (often this means sham arrangements) and some employers operate outside the law paying flat rates and cash in hand payments.

• Overpaymenttoemployees.Anemployer may have a company policy regarding recovery of overpayments to staff, provided the employee

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WoRKPLACE RELATIoNS

agrees to the arrangement in each instance. ASIAL can assist with this.

• ASIALandtheFairWorkOmbudsmanare working closely together to improve compliance especially in the area of sham subcontracting and also clients demanding unreasonable prices for security services.

• S.550oftheFairWorkAct2009 allows a prosecution of a client knowingly involved in the contravention of an award. There have been such prosecutions in our industry.

• TheFairWorkCommissionisnottheright place to make complaints about competitors’ unlawful behavior.

• InvestigationsandprosecutionscanoccurwhenASIALand/orFWOareprovided with evidence of a breach or reasonable suspicion – like tenders being awarded at ridiculously low rates eg $24.00 per hour.

• SeetheannouncementonASIALwebsite re The Local Government Procurement Initiative. This is the beginning of a long campaign by ASIALandFWOtoeducateandauditclients who award tenders on price without giving proper consideration of the costs involved in providing security services while remaining compliant.

Your comments relating to termination of employment and unfair dismissal Power needs to be given back to the employer to make its own decisions about its own business in particular in terminating, correcting overpayments, applying penalty rates. Termination complaints should be reviewed just astheyareinotherclaimstotheFWOand stopped if they are found to be just rather than go straight to conciliation.

Oneofourbiggestconcernsisthelack of rights that business owners now have. All of the rights currently sit with the employee. We now find ourselves in a position w here we simply cannot terminate an employee without being subject to a unfair dismissal claim or Workcover stress claim despite having valid reasons for the dismissal. Employees are now very much aware that the “system” is very much on their side and there is little that we can do to

object.Following all the guidelines when

terminating an employee we have still several times had to front up to conciliationwiththeFWO.Thisisonesided and unreasonable. Also when attending conciliation and it is obvious the employer had the right to terminate the employment relationship the conciliator has no power to throw out the claim. The employer is then threatened that it may cost them up to $10,000 to defend the claim in court.

Client dissatisfaction may require a security provider to lay off a staff member who is otherwise protected, yet for whom there may be no alternative work. Given the choice between flicking the employee or losing the contract, the employer should have some protection.

Never fair on the employer in termination cases for small business.

Unfair dismissal is used as a tool to gettheFWOtoleversome“goaway”money out of the employer. The bullying provisions are going to be a massive problem once people wake up to how they can be applied the same way.

We are currently engaged in an unfair dismissal case and as an employer it seems we have no rights at all to dismiss a casual worker due to his intolerable work ethic (racially abuse and use of offensive language against an ambulance officer together with many refusals to carry out everyday duties) even though it has jeopardised our security contract and the employment of his workmates.

There seems to be little rights to the employer when it comes to dismissal. It seems that employee can make a false accusation against an employer without any recourse. The legal system still protects them even knowing they have falsely made a statement that is not true. This only causes disruption and undue attention from Fair work.

ASIAL comment:• ASIALagreesthatthecurrentsystem

dealing with alleged unfair dismissals is biased in favour of the employee. The system under WorkChoices saw a much-reduced incidence of claims.

• Youdonothavetopaybigmoneyfor representation. ASIAL can and does assist members through the

conciliation process and beyond (if it gets that far) at very fair rates to members. Rarely more than a few hundred dollars for a conciliation.

• ASIALprovidesmemberswithassistance, advice and representation before during and after dismissal and before industrial tribunals. We help members minimise the risks of dismissal and represent members in the conciliation process to avoid “go away money” and reduce the cost of further arbitration.

• Wealsoprovidetrainingprogramsfor members to improve their understanding of the process involved in disciplinary interviews and dismissals so that employers are better equipped to deal with these issues as they arise.

• Howeverthephoneconciliationprocess is a better alternative to fronting up to a formal conference and the cost involved is much less than it used to be.

Other commentsInregardstotheSecurityOfficersAwardI would like there to be a classification for those that are undergoing training. As an operator of a monitoring centre we provide all training in house.

Introduce a modern award for soft skin cash in transit.

Personal leave is a free for all. They may as well just add it to annual leave. Employees claim it effectively without control.

Casual employees who are subsequently deemed to be part-time or full-time derive a double-dip benefit of casual loadings and (subsequently in arrears) leave benefits. It can’t work both ways.

The default to using union rep for negotiations if there are enough members for a union majority, leaves other employees disenfranchised and voiceless.’’

Superannuation should be paid progressively each month or pay period as earned.

Increase super/ increase to the modern award from July 2014/ sourcing quality personnel/ not having the control of running your business the way we would like to run it, for fear of Fair Work issuing a fine if you do something wrong.

Page 31: Security Insider August 2014
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WoRKPLACE RELATIoNS

Insurances and Workers Compensation insurance in particular are being applied as a flat percentage of turnover or wages based on industry not duties e.g. paying 12.5% WC after 7 years and no claims even for admin staff who run the risk of a paper cut.

A Modern Award that is easier to comprehend, with user-friendly guidelines to follow.

Would like the option to pay our staff monthly like we were paying previously 2 weeks in arrears 2 weeks in advance this was changed when we were audited by the commission and requested us to change to 2 weeks in arrears.

The new workplace bullying legislation is all one sided. There is zero legislative protection for Leading hands, supervisors, managers for reverse bullying. How can is this legislation considered “FAIR”.

Keep it simple for the average (employee) person can interpret and understand.

Redundancy payments are difficult prepare for as to timing and amount. Unacceptable in contracts where fixed term is not applicable.

More explanation as to relevance of allowances, e.g. location allowances.

Daylight Saving not classified or detailed in Award. Confusion between employers and employees.

Currently pay by the clock, rotating shifts mean different employees working at time changes.

Employees should be given the opportunity to cash out their leave. We had an employee who found himself in a difficult financial situation and we were unable to help him out by cashing out a portion of his annual leave so that he could continue to work.

ASIAL comment:• Thereisanawardforsoftskin(non

armoured) CIT. It is the Transport Industry Cash in Transit Award 2010. It includes provisions for both Armoured and Non Armoured CIT.

• Dealingwithabsenteeissues,

personal leave etc. can be time consuming for small business, that’s true, however not dealing with these issues creates bigger problems later on. ASIAL can provide assistance with these matters. Just call us for advice.

• Non-unionemployeescanchoosea bargaining representative or represent themselves if they wish to do so.

• ASIALisaregisteredemployerorganisation. Members have access to award information and interpretation, assistance with workplace relations matters, and any enquiries relating to rights and responsibilities of employers and employees by just picking up the phoneanddialling.OurIndustrialRelations service has more than 40 years experience in IR/HR and over 20 years servicing the security industry.

• Payingemployeeswhoworkshiftwork 2 weeks in arrears 2 weeks in advance can be problematic. It works well where an employee works day work 76 hours a fortnight but otherwise not recommended. The law does not allow for monthly pays (in arrears) but for salaried staff whose pay does not change from one month to the next 2 weeks in arrears 2 weeks in advance is fine.

• Bothemployersandemployeeshaverights and responsibilities – certainly not equal, however understanding how to best manage the balance is not always immediately obvious. Use ASIAL’s advice to help with these issues that is what we are here for.

• Thereareprotectionsforallemployees, managers and supervisors in the bullying legislation. So far in the period January to March 2014 there were only 6 claims of bullying in the security industry.

• Reasonablemanagementactioncarried out in a reasonable manner does not constitute bullying. Reasonable management action may

include:performancemanagementprocesses, disciplinary action for misconduct, informing a worker about unsatisfactory work performance or inappropriate work behavior, asking a worker to perform reasonable duties in keeping with their job, maintaining reasonable workplace goals and standards.

• Supervisorsandmanagerscanclaimbullying from subordinates.

• Clause15oftheSecurityServicesIndustry Award 2010 deals with allowances. There are two types wage related and Expense related. Wage related are expressed as a percentage of the Level 3 rate of pay, when the rate goes up the allowance goes up (the percentage remains constant). Expense related allowances e.g. Meal Allowances are linked to a CPI sub group e.g. Take-away and fast foods sub-group, and are varied at the same time as wage related allowances.

• LocationandothermiscellaneousAllowances listed in Schedule B of the Award will cease altogether on 31 December 2014.

• DaylightSavingsisalwaysanissue.Nearing the beginning or end of daylight saving, ASIAL posts on the website an explanation on how to deal with daylight savings issues for shift workers, as does the Fair Work Ombudsman.ASIAL has professional advisors and

many resources to assist all businesses in the security industry to operate professionally and profitably. We work closely with regulators to try and ensure that there is a level a playing field for all. We are constantly making submissions to Governments both state and federal on behalf of the industry and individual members – usually SMEs. The more you, our members interact with us the better we can represent you, the more informed you will become and the smoother your businesses will run.

- More Flexible part-time provisions

- Substitution of public holidays by agreement between the employer and the employee

- Time off in lieu of overtime - Loss of security license

Local GovernmentProcurement InitiativeASIAL and the FairWork Ombudsman(FWO) have been working together forthe past year to develop an educationcampaign targeting Local Governmentwhich aims to shift the focus from priceto performance. In 2014 FWO plans toroll out the first phase of the initiative, aneducation campaign to be taken directlyto local councils, their procurementmanagers and councilors.

The message is simple: individualsinvolved in the procurement of servicesat prices that can only be supported bythe payment of below-award wagescould be found to be personally liable forcontraventions of the Act and themodern award.

ASIAL and FWO are in the process offinalising Model Tender Clauses and aModel Workplace Management Plan aswell as information on wages and on-costs so that procurement managerscan make more informed decisionswhen awarding tenders.We are alsodeveloping communication strategies toensure that the key messages reachtheir target audience.

In time, we expect that our work withFWO on the Local GovernmentProcurement Initiative will eventually

extend to other levels of government.ASIAL is committed to working with allGovernment agencies to develop fairand transparent guidelines that willproduce certainty and confidencethroughout the supply chain, resulting ina more professional private securityindustry.

Consultation required forchanges to regular rosters andordinary hours of workFrom 1 January 2014, changing regularrosters requires consultation withaffected employees due to theintroduction of amendments to the FairWork Act 2009 (the Act).

The new provision, section 145A ofthe Act, applies to all Modern Awards inoperation on or immediately before 1January 2014.The section now requiresemployers to consult with all permanentemployees and any casual employeeswho have a reasonable expectation of aregular and systematic pattern ofworking hours about any change to theirregular roster or ordinary hours of work.

The section gives employees thefollowing rights in relation to changes totheir regular working hours:• consultation about a change to their

regular roster or ordinary hours ofwork; and

• representation, if desired for thepurposes of that consultation.

An employer must:• provide information to the employees

about the change; and• invite the employees to give their

views about the impact of the change(including any impact in relation totheir family or caring responsibilities);and

• consider any views about the impactof the change that are given by theemployees.

The requirement in section 145A 'toconsult with employees' was noted in a

decision of the FairWork Commission tomean that there is a requirement toprovide information about the changeand a genuine opportunity for theaffected party to put their views aboutthe proposed change and have themconsidered by the employer.While youshould consider the views of youremployee you do not have to agree withor act on them.

ASIAL Special InterestGroup (SIG)ASIAL’s SIG forums provide interestedmembers with an opportunity to meetwith others in the security industry todiscuss and recommend how we canimprove as an industry. ASIAL SIG’scover Electronics, Manpower, IndustrialRelations and Human Resources andCash in Transit, giving members anopportunity to become actively involvedin improving the industry.

As well as being involved in industrywide matters, we continue to providecorporate members with free over thephone/email advice on any questionrelating to the workplace along withbulletins and templates, all designed tokeep members educated, informed andaware.

While it is not always easy to see theinitiatives we are working on behalf ofmembers and to understand that someinitiatives take longer than others tocome to fruition, you can rest assuredthat we continue to work behind thescenes to effect positive change.

That said, it is important that you haveyour say by participating in our onlinesurveys, blogs and SIG’s. Make sure youkeep abreast of changes by reading theinformation distributed by ASIAL,whether it is First Alert, Security Insider,ASIAL bulletins, Blogs or our web site.

The fact of the matter is that theindustrial relations landscape ischanging and as an employer, you needto understand how the changes willaffect you.

SECURITY INSIDER APR 2014// 35

WORKPLACE RELATIONS

Note:The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd providethis information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific.Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference toan Employee Relations professional. ASIAL members can contact Chris Delaney by emailing [email protected]

INSIDER_Mar/Apr 2014 Iss1_48pp 28/3/14 7:14 AM Page 35

For the past 20 years, ASIAL has operated a well-respected system ofinspections that check compliance with Australian Standard 2201.2:2004

(Intruder Alarm Systems - Monitoring Centres).The scheme providescustomers with the reassurance that the standards applied at amonitoring centre are independently audited on a regular basis.

To find out whether your alarm is monitored by an ASIAL certifiedmonitoring centre visit

www.asial.com.au/AlarmMonitoringCentreCertification

Who’s monitoringyour alarm?

AWhosMonitoringA4Ad 7/5/14 7:46 AM Page 1

Page 33: Security Insider August 2014

- More Flexible part-time provisions

- Substitution of public holidays by agreement between the employer and the employee

- Time off in lieu of overtime - Loss of security license

Local GovernmentProcurement InitiativeASIAL and the FairWork Ombudsman(FWO) have been working together forthe past year to develop an educationcampaign targeting Local Governmentwhich aims to shift the focus from priceto performance. In 2014 FWO plans toroll out the first phase of the initiative, aneducation campaign to be taken directlyto local councils, their procurementmanagers and councilors.

The message is simple: individualsinvolved in the procurement of servicesat prices that can only be supported bythe payment of below-award wagescould be found to be personally liable forcontraventions of the Act and themodern award.

ASIAL and FWO are in the process offinalising Model Tender Clauses and aModel Workplace Management Plan aswell as information on wages and on-costs so that procurement managerscan make more informed decisionswhen awarding tenders.We are alsodeveloping communication strategies toensure that the key messages reachtheir target audience.

In time, we expect that our work withFWO on the Local GovernmentProcurement Initiative will eventually

extend to other levels of government.ASIAL is committed to working with allGovernment agencies to develop fairand transparent guidelines that willproduce certainty and confidencethroughout the supply chain, resulting ina more professional private securityindustry.

Consultation required forchanges to regular rosters andordinary hours of workFrom 1 January 2014, changing regularrosters requires consultation withaffected employees due to theintroduction of amendments to the FairWork Act 2009 (the Act).

The new provision, section 145A ofthe Act, applies to all Modern Awards inoperation on or immediately before 1January 2014.The section now requiresemployers to consult with all permanentemployees and any casual employeeswho have a reasonable expectation of aregular and systematic pattern ofworking hours about any change to theirregular roster or ordinary hours of work.

The section gives employees thefollowing rights in relation to changes totheir regular working hours:• consultation about a change to their

regular roster or ordinary hours ofwork; and

• representation, if desired for thepurposes of that consultation.

An employer must:• provide information to the employees

about the change; and• invite the employees to give their

views about the impact of the change(including any impact in relation totheir family or caring responsibilities);and

• consider any views about the impactof the change that are given by theemployees.

The requirement in section 145A 'toconsult with employees' was noted in a

decision of the FairWork Commission tomean that there is a requirement toprovide information about the changeand a genuine opportunity for theaffected party to put their views aboutthe proposed change and have themconsidered by the employer.While youshould consider the views of youremployee you do not have to agree withor act on them.

ASIAL Special InterestGroup (SIG)ASIAL’s SIG forums provide interestedmembers with an opportunity to meetwith others in the security industry todiscuss and recommend how we canimprove as an industry. ASIAL SIG’scover Electronics, Manpower, IndustrialRelations and Human Resources andCash in Transit, giving members anopportunity to become actively involvedin improving the industry.

As well as being involved in industrywide matters, we continue to providecorporate members with free over thephone/email advice on any questionrelating to the workplace along withbulletins and templates, all designed tokeep members educated, informed andaware.

While it is not always easy to see theinitiatives we are working on behalf ofmembers and to understand that someinitiatives take longer than others tocome to fruition, you can rest assuredthat we continue to work behind thescenes to effect positive change.

That said, it is important that you haveyour say by participating in our onlinesurveys, blogs and SIG’s. Make sure youkeep abreast of changes by reading theinformation distributed by ASIAL,whether it is First Alert, Security Insider,ASIAL bulletins, Blogs or our web site.

The fact of the matter is that theindustrial relations landscape ischanging and as an employer, you needto understand how the changes willaffect you.

SECURITY INSIDER APR 2014// 35

WORKPLACE RELATIONS

Note:The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd providethis information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific.Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference toan Employee Relations professional. ASIAL members can contact Chris Delaney by emailing [email protected]

INSIDER_Mar/Apr 2014 Iss1_48pp 28/3/14 7:14 AM Page 35

For the past 20 years, ASIAL has operated a well-respected system ofinspections that check compliance with Australian Standard 2201.2:2004

(Intruder Alarm Systems - Monitoring Centres).The scheme providescustomers with the reassurance that the standards applied at amonitoring centre are independently audited on a regular basis.

To find out whether your alarm is monitored by an ASIAL certifiedmonitoring centre visit

www.asial.com.au/AlarmMonitoringCentreCertification

Who’s monitoringyour alarm?

AWhosMonitoringA4Ad 7/5/14 7:46 AM Page 1

Page 34: Security Insider August 2014

34 //SECURITY INSIDER AUGUST 2014

REGISTER FOR FREE ENTRY USING PROMO CODE ‘ASIAL’ AT WWW.INTEGRATE-EXPO.COM

“ THE SHOW IS GETTING BETTER EVERY YEAR. IT REALLY IS AMAZING!”INTEGRATE VISITOR

26-28 AUGUST 2014

SYDNEY SHOWGROUND, SYDNEY OLYMPIC PARK

AUSTRALIA’S LARGEST AV AND SYSTEMS INTEGRATION TRADE EVENT

INTEGRATE 2014

Integrate 2014 partners wIth global smart home assocIatIons to offer world-class traInIng programsUpcoming audio visual and systems integration tradeshow Integrate 2014, together with event partner Custom Electronic Design & Installation Association (CEDIA), is offering visitors the exclusive opportunity to attend three streams of world-class training programs, delivered by local and internationally renowned leaders and speakers as part of their three day exhibition experience.

The booming Australian smart home automation market, which is predicted to grow to $917 million by 2017, is the focal point for CEDIA’s seminar tracks. Attendees can expect to gain a firm understanding of the smart building market requirements; Apple and Google’s initiatives; new device types; the impact, safety and ergonomics of room design and energy efficiency and sustainability in the home.

Twenty-five comprehensive CEDIA sessions will bring new technologies and trends to the forefront - keeping Security and Home Automation Installers and Technicians ahead of the game in an ever evolving industry.

Integrate’s inaugural Future Trend Talks, a series of international keynotes, case study deep-dives and panel discussions are dedicated to Unified Communications, Smart Building Technology and Digital Signage over three days.

Headlining the Smart Building Technology Talks on Wednesday 27 August is Joost Demarest, Belgian Head of KNX Association who will present the keynote KNX and the Smart City. He will discuss why KNX has become the worldwide standard for home and

building control, and a future with seamless sharing of data and control between all users across one standard protocol.

Anders Hall, International Affairs Manager of Building Control Business Group for Somfy, shares his knowledge of smart building design, and the intelligent use of facades to reduce energy costs and improve comfort in the second session of the day.

The final Smart Building Talk will comprise a panel discussion by Joost, Anders and Peter Garrett from mySmartCTI. World Class Technologies in Australian Smart Buildings debates the challenges of delivering the perfect smart building, and presents ideas on how to better design and integrate Australian

buildings.Converged Buildings: Step into the Future.

For more information and to book tickets for seminars at Integrate go to www.integrate-expo.com/seminars/

Get free entry into Integrate when you register with the promo code ASIAL at www.integrate-expo.com.

ASIAL are the key Industry Partner for the Integrate exhibition which is held on 26-28 August at Sydney Showground, SydneyOlympicPark.

Security, electrical and home automation professionals can expect to find solutions from more than 550 leading brands including Clipsal by SchneiderElectric,HillsSVL,Crestron,Samsung and Sony.

Page 35: Security Insider August 2014

REGISTER FOR FREE ENTRY USING PROMO CODE ‘ASIAL’ AT WWW.INTEGRATE-EXPO.COM

“ THE SHOW IS GETTING BETTER EVERY YEAR. IT REALLY IS AMAZING!”INTEGRATE VISITOR

26-28 AUGUST 2014

SYDNEY SHOWGROUND, SYDNEY OLYMPIC PARK

AUSTRALIA’S LARGEST AV AND SYSTEMS INTEGRATION TRADE EVENT

Page 36: Security Insider August 2014

36 //SECURITY INSIDER AUGUST 2014

ASIAL NEW MEMBERS

WELCOME TO OURNEW MEMBERSASIAL is pleased to welcome the following members who have recently joined the Association.

proviSional corporate MeMberSAdvance Property Services Pty LtdAll Area Protection ServicesAMR Security Pty LtdArcher Solutions Pty LtdAustralian Monitoring Services Pty LtdAustralian Security KeepersBlackhall & PearlCanucks Security Services Pty LtdCCT Security ServicesCombined Diverse Services Pty LtdEd Security Services Pty LtdExclusive Prestigious Protection Pty LtdFortisSecuityPTYLTDFox Eye Corporation Pty LtdIVIZSecurityServicesPtyLtdKarma.com Pty LtdManpower Integrated ServicesMasters Security GroupMNK Technical Services Pty LtdObjectSecurityServicesPtyLtdOscarSecurityGroupPtyLtdPointman Security ServicesRedshift Electrical ServicesSargent Security ServicesSeada Electro Technology Pty LtdSecurity Service ExchangeSecurity System Solutions Pty LtdSpartan Recruitment Pty LtdTDSi Australia Pty LtdUltimate Security AustraliaUnited National Security International Pty LtdVICGuardSecurityServicesVisiotechPtyLtdWhitsunday Security Services

full corporate MeMberSA Amazon Cleaning & Security Pty LtdBlackhawk Logistics Pty LtdBudget AlarmsDavid Carr Locksmiths and SecurityDCL Locksmiths & SecurityKevin HarnettMetropolitan State Protection ServicePrime Protection Services NSW Pty LtdSeca InvestigationsSecuretek Security GroupSJP Access Pty LtdUnited Technology Solutions Pty. Ltd. aSSociate MeMberSCanon Australia Pty LtdMine Site Technologies Pty LtdMorris Corporation (AUST) Pty LtdNote Printing Australia LimitedParagonVisualEducationPtyLtdThe Procare Group Pty Ltd upgraDeS to corporate MeMberShip:Allcorp Security Pty LtdAuskay International Manufacturing & Trade Pty LtdBona Management Goup Pty LtdBrunjev Pty LtdCarrabottChatryCitywide Patrol and Security Services Pty LtdCNP Electrical CSI Security Australia Pty LtdDavid John WalpoleExecutive Security Training Pty LtdGemayell Enterprises Pty Ltd

GilbertInsight Protection Solutions Pty LtdJohn Claude ManachianJoss Services Pty LtdL&H Security Services Pty LtdLaelana Holdings Pty LtdMasterCall Electronics Pty LimitedMildura Communications Pty LtdN Secure Pty LtdNationalVettingServicesPtyLtdNella Global Solutions Pty LtdOmniviewAustraliaPtyLtdOzwideSkillsTrainingCentrePtyLtdPAR Electrical & Communication Pty Ltd Paul Andrew SalvestroPaul Anthony SperringPeter Charles GrantPK Security Solutions Pty LtdPlatinum Protection Group Pty LtdPoint 2 Point Secure Pty LtdPulse Security Group Pty LtdRakker Pty LtdRent-A-Cop Pty LtdRutherford Electrical Engineering Services P/LSaba Security Services Safeguard Security Solution Pty LtdSAPE Industries Pty Ltd Savica Pty Ltd Secure Queensland Pty LtdSecurity Network Protection Group Pty LtdSecusafe Pty Ltd Smarter Protection Security Services Pty LtdSPS Security Services Pty LtdSystems Integration Solutions Pty Ltd Takeova Security Pty LtdTechnology Provisioning Services Pty LtdThe Geek Shed Pty Ltd

Page 37: Security Insider August 2014

SECURITY INSIDER AUGUST 2014// 37

ASIAL MEMBER RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding association members. Recognition categories include Platinum (25 years+), Gold (16-24 years), Silver (11-15 years) and Bronze (6-10 years). PLATINUMEric Woolley Services Pty Ltd GOLDP & P Alarm Systems SILVERAll SecurityBayside Security Doors Pty LtdBuilding Security SystemsEchucaSecurityOptionsElbex Access and Security Pty LtdFeel Safe SolutionsFrigcorp Pty LtdG Kelaart Family Discretionary TrustInternational Security Group (ISG) Pty LtdSecuritel Security Pty LtdSeekers Security & Management Pty LtdTechnology Provisioning Services Pty LtdTitan Security & Protective Services Pty LtdTwenty First SecurityYesSecurityAustralia BRONZE24/7 Security Pty LtdA.I. SecurityActron ElectricsAlarm Innovations Pty LtdATS All Time Solutions Pty LtdAustralasian College of Education & Training Pty LtdAustralian Corporate Security ProtectionAustralian Security And Personnel Pty LtdAustralian Security PatrolBAAC Australia Pty LtdBaywide SecurityBazcorp Protective Services Australia Pty LtdBlue Thunder SecurityBlueland Information and Service Pty LtdBodyguard Security Services Pty LtdBoletini Security Pty Ltd

Burdekin Night AlertCFT SecurityChurchill EducationCommercial LocksmithsConstant Technology Pty LtdConsultant Engineering Pty LtdCorporate Security & Facilities Pty LtdCourt SecurityD.W. Security Pty LtdDalhousie Security TrainingDarling Downs SecurityDASTOPCOMDatacard South Pacific Pty LtdDayinstalls Antennas & CommunicationsDivergence Group Pty LtdE & M Home Security Services & Powder CoatingElam Cabling GroupElectronic Technology Consulting Pty LtdElectrotekET Security Systems Pty LtdEUT Pty LtdExecutive Security Solutions Pty LtdFirst Response Manpower Security Pty LtdFNQ Security & Traffic ControlForcefield Security (NSW) Pty LtdFreeman Electrical & Security Pty LtdG & T Security Pty LtdGloucester SecurityGotcha Security ServicesGrace Electronics Pty LtdGriffins Leading Edge HI FI & CommunicationsGuardia SecurityHoudini Lock ServiceIllawarra Taxi Meter ServicesJohn Raineri & AssociatesJory Home Systems Pty LtdKeycut Services Pty LtdLavendale Pty LtdLogical Services Pty LtdM.I.5 BodyguardingMEA Technologies Pty LtdMegatech Electrical & SecurityMelnor Security Services Pty LtdMitchell Aluminium Pty LimitedMSAFEMultivision Intelligent Surveillance AustraliaNational Guard & Security Services

NetworkVisionGroupPtyLtdNew Security Installations Pty LtdNewcastle Security Pty LtdO.E.S.SystemsOmnisystemsEngineeringConsultancyOztimeTechnologiesPCC CommunicationsPE-Tech SolutionsPhoenix Security Group Pty LtdPickwick GroupPKB Security Services Pty LtdPowell Security ServicesPowernet Cabling Pty LtdProactive SecurityProsek Security Pty LtdQ SecurityQueensland Presidential Security ServicesR.G. Security Services Pty LimitedRiedel Services Pty LtdRose City Security Service Pty LtdRoy Powell SecurityRutherford Electrical Engineering ServicesSaba Security ServicesSectec Security Group Pty LtdSecurcom Pty LtdSecuvision Technology Pty LtdSentient AI Surveillance Pty LtdSkilled Maritime Services Pty LtdSouthern Cross Group Services Pty LtdSPL Security GroupStatewide Monitoring ServiceStreamcorp Pty LtdSwan Hill Security ServicesSydney Stop Theft Advisory ServiceTJ Investigations Pty LtdTotal Management Protection Pty LtdTranscash SecurityTronsec Security Pty LtdU-Nome Security Communication SpecialistVerifactPtyLtdVuFastPtyLtdWimmera Security ServicesWorldsmart Retech Pty LtdZeus Electronics

If you would like to participate in the ASIAL member recognition program, please email [email protected]

ASIAL MEMBER RECoGNITIoN

Page 38: Security Insider August 2014

38 //SECURITY INSIDER AUGUST 2014

SUB-CoNTRACToR LIABILITY

UnderstandIng the lIabIlIty IssUes when appoIntIng sUbcontractors and theIr Impact on pUblIc lIabIlIty InsUrance*

Page 39: Security Insider August 2014

SECURITY INSIDER AUGUST 2014// 39

SUB-CoNTRACToR LIABILITY

What is sub-contracting?The use of sub-contractors is common in many industries. However, it is especially prevalent in the building and construction industry. A sub-contractor is a person or company who is appointed to provide part of the services that a contractor has agreed to provide to a principal. Sometimes the services are professional in nature (e.g. designing or specifying something) and sometimes they involve the delivery of a product or outcome (e.g. construction of a building/works or supply of a manufactured product or servicing, repairing or maintaining something).

Example 1: A property developer (Mackerel

Developments Pty Ltd) appoints a

building construction firm (BrickCorp Ltd)

to build and manage the construction of

12 luxury villas at Port Stephens (Giorgio

Apartments). Mackerel Developments

is the principal and enters into a “Head

Contract” with BrickCorp. The Head

Contract requires BrickCorp to engage

all the consultants and contractors who

will perform work on the site (including

architects, engineers, surveyors,

earthwork and demolition contractors,

bricklayers, electricians, plumbers,

joiners, plasterers etc.) and to sign a

Sub-Contract with each and every sub-

contractor. There are service standards,

indemnities and insurance requirements

in the Head Contract and the Sub-

Contract which are designed to protect

Mackerel Development’s interests and

minimise its legal liability.

Liability issues when appointing sub-contractorsPrincipals, head contractors and subcontractors all owe duties of care to each other and to any third party who is injured or has their property damaged. The extent of

their direct liability for a third Party’s loss or damage depends on which of these parties was responsible for safety issues on the site and whose conduct caused the loss or damage.

It is possible that one or more people may have direct liability for third party loss or damage - it depends entirely on the circumstances that led to the damage or injury.

Example 2:A prospective buyer of a luxury villa

in the “Giorgio” development is invited

onto the construction site by Mackerel

Developments. While visiting the site,

the buyer hit their head on a scaffolding

cross bar which was erected by a Sub-

contractor (Upright Scaffolding Pty Ltd).

The injured buyer requires treatment and

threatens to sue! Upright Scaffolding

negligently installed the cross bar.

BrickCorp didn’t install a sign to alert

people that they could hit their head nor

did it take the cross bar down when it

knew it hadn’t been installed properly.

Each of them owes a duty of care to

the injured buyer to exercise reasonable

care for his safety. Each of their acts or

omissions has contributed to his injuries.

The “principal and agent” relationship between principals, head contractors and subcontractors may also create a situation where one or more is “vicariously” liable for loss or damage caused by the others. This is because a principal is vicariously liable for the acts of its agents. So the principal is vicariously liable for the acts of the head contractor and in turn, the head contractor is vicariously liable for the acts of the sub-contractor.

For this reason:• Head contracts usually contain

indemnity clauses requiring the head contractor to indemnify the principal for its liability for any

death, injury or damage caused by the head contractor and any sub-contractors; and

• Sub-contracts usually have similar clauses requiring the subcontractor to indemnify the head contractor for its liability for death, injury or damage caused by the sub-contractors.

The chain of liability can easily be broken if the indemnity clauses in each contract are not properly drafted to give each “principal” maximum legal protection.

Such contracts nearly always require each party to hold insurance to cover the indemnity they have provided - but the combination of an indemnity clause and an insurance clause can have unintended consequences in the event of a claim!

Example 3: The Sub-Contract between BrickCorp

and Upright states:

“The Sub-contractor must indemnify

the Head Contractor and the Principal

for any liability suffered or incurred by

the Head Contractor or the Principal

arising out of the performance of the

Subcontract Works.”

The Sub-Contract requires Upright to

hold a public liability policy:

• coveringtheliabilityreferredtointhe

indemnity clause; and

• inthejointnamesofUprightandthe

Head Contractor; and

• coveringeachofthemfortheir

“respective rights and liabilities”.

• Upright’spolicyisnotinjointnames

and doesn’t cover “respective rights

and liabilities”.

The injured buyer sues BrickCorp and

Upright. The court finds that BrickCorp

and Upright were directly liable - Upright

for putting up the scaffolding cross bar

that injured THE buyer and the BrickCorp

for failing to remove it. BrickCorp sues

Page 40: Security Insider August 2014

40 //SECURITY INSIDER AUGUST 2014

The peak body for security professionals

www.asial.com.au

Advice & supportfor your business

AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

Think Security……THINK ASIAL

ASIAL NEW Think Security Advert copy 7/5/14 7:11 AM Page 1

SUB-CoNTRACToR LIABILITY

Upright to recover under the indemnity

clause and alleges breach of contract for

“failure to insure”.

Impact on public liability insuranceMost public liability policies only cover the insured’s legal liability for third party property damage or personal injury. They are not intended to cover another person’s legal liability.

Example 4:In the legal proceedings, the court

finds that Upright does not have to

indemnify BrickCorp because BrickCorp’s

liability to the injured person was direct,

not vicarious. In other words, BrickCorp’s

liability arose from its own negligence

in failing to remove the cross bar. This

liability did not come within the indemnity

clause because it did not “arise out of the

performance of the Subcontract Works

by Upright”.

The Court also finds that Upright

was not required to hold insurance for

BrickCorp’s negligence because:

• thecontractonlyrequiredthepolicy

to cover BrickCorp’s liability for the

negligent acts of Upright; and

• itwouldbeunusualforUprightto

be required to buy insurance for

Brickcorp’s negligence if the indemnity

clause meant that Upright had no

liability for Brickcorp’s negligence.

It is a lucky escape for Upright

because the court decided that

Brickcorp’s claim did not come within the

indemnity clause. This meant they never

had to consider whether the insurance

policy would cover a valid claim under

the indemnity clause.

Traps for sub-contractorsIf there is a “difference” between

the liability assumed under the contract of the insured and the liability they would otherwise have under the Common Law, often the policy won’t respond.

Example: An indemnity clause requires

a subcontractor to assume liability for

all loss or damage - regardless of who

caused it.

This is a classic example of where the “contractual liability” exclusion is triggered.

In these situations, a client who wants maximum protection from their insurancecaneither:• Purchaseapolicythatcovers

liability assumed under contract (e.g. umbrella liability) or have the policy endorsed and extended to cover liabilities assumed under the particular contract (e.g. have the

contract designated on the policy schedule); or

• Re-negotiatetheindemnityclause so it is consistent with the insured’s legal liability.

This will involve incorporating elements of proportionate liability and contributory negligence into the wording of the indemnity clause or confining the indemnity to where the loss or damage is caused by the sub-contractor’s negligence.

Brokers should recommend that clients get legal advice on this.

For more assistance, or if you would like a legal review of your contracts and insurance policies, contact your broker for assistance.

Angelo Gannis, Client Manager, Aon Risk Services Australia Ltd Tel:(02)92537489or Mobile:0434077767

* Disclaimer: This article contains general information about contractual liability issues. It is not tailored to your individual circumstances and is not a substitute for obtaining specific insurance and legal advice about the contractual liability issues that arise in your business.

Principals, head contractors and subcontractors all owe duties of care to each other and to any third party who is injured or has their property damaged.

Page 41: Security Insider August 2014

The peak body for security professionals

www.asial.com.au

Advice & supportfor your business

AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

Think Security……THINK ASIAL

ASIAL NEW Think Security Advert copy 7/5/14 7:11 AM Page 1

Page 42: Security Insider August 2014

42 //SECURITY INSIDER AUGUST 2014

PSIM

g By Clifford vituli*

Understanding Physical Security Information Management

Physical Security Information Management (PSIM) is a powerful category that provides a platform using existing middleware software which has previously been installed in a client premises to integrate multiple unconnected security applications and devices, and control them through a comprehensive user interface.

It is not a replacement for hardware like intrusion detectors, video

cameras, and fire detectors, Building Management Systems or Network Systems. Instead it communicates via existing Software Development Kits (SDKs) and Application Programing Interfaces (APIs) to get to the depths of the middleware software databases and extract information or display events in the detailed Graphical User Interface (GUI).

The PSIM allows for normally disparate uncoordinated systems

to become one powerful system, because at a database level you caninterconnect,forexample,Video,Access, Fire, and Intercoms. It now becomes one system to the operator and allows them to see a complete picture of the system and site.

A complete PSIM software System hassixkeycapabilities:• Collection – of data from

subsystems.

CELEBRATING 3 YEARS OF SECURITY INNOVATION…YOUR INDUSTRYYOUR EVENTsecurityexpo.com.au

SYDNEYOLYMPIC PARK8-10 JULY 2015

“To date, many security providers have been slow to embrace this technological advancement. As a result, there is a shortfall in the skills base of their sales teams and technicians ability to meet market needs.

Page 43: Security Insider August 2014

CELEBRATING 3 YEARS OF SECURITY INNOVATION…YOUR INDUSTRYYOUR EVENTsecurityexpo.com.au

SYDNEYOLYMPIC PARK8-10 JULY 2015

Page 44: Security Insider August 2014

44 //SECURITY INSIDER AUGUST 2014

PSIM

• Analysis – of the data presented and creating events in priority.

• Verification – of all the data for quick event presentation and easy to follow instructions.

• Resolution – using instructions that apply the Standard OperatingProcedures(SOPs).

• Reporting – all relevant information in line with the client’s best practices and

policies.• Full Audit Trail – by recording

how each operator interacts with events, preventing operator changes, ensuring the client’sSOPs,bestpractices and policies are complied with when events are actioned, and monitoring the operator’s reaction time to each event. Depending on the complexity of

the integration there is usually no need for the operators to go to the sub-systems to action events. As a result there is not only less operator training required but also an overall enhancement of risk management. This is due to less human interaction with the system which avoids human error such as that caused by data duplication and poor decision making. Forexampleby:• Ensuringthatallemployeeshave

appropriate controls access, thereby eliminating the risk of the security operator giving a person insufficient and/or excessive access;

• Forcingcorrectsystemcommissioning so that no incorrect devices are recorded in the system which in turn improves operator reaction time when identifying and actioning events;

• Preventinganeventfrombeingcleared until the cascading events areactionedpertheSOPs;

• Importingdifferentmapswhichallow the operators to pinpoint where devices are; and

• Auto-generatingsystemreportsinsoft or hard copy format for review by management.The PSIM is a major development

from the analogue hard-wired system integration widely used to date. Improved detail in the reporting of events, for example being able to determine the type of event not merely an alarm in the case of tamper, loss of video, low battery etc allows operators to be more acutely aware of the “whole picture” and act accordingly.

Key requirements for installation:• Fromtheoutsetoftheproject

operators should engage with the client’sITDepartment,CEO,CFOandSecurityManager:

• Managementshouldbeadvisedas to the benefits the new system will offer such as fewer operators required, cost savings, compliance and potential integration with HR systems.

• ITManagementshouldbeconsulted regarding network monitoring.

• Asitesurveyshouldbeundertakenwherebythefollowingisnoted:

• Passwordsonsubsystems• Numberofinputs(Cameras,

Controlled Doors, Fire detectors, Intrusion Devices)

• IPAddresses,Subnetmasksetc.• Electronicmappingofsite• Devicelocations• Numberofsubsystems• Numberofoperators

• SiteManager• Currenttechnologybeing

usedsuchasDVR/NVRVideo Management Systems, Physical Access Control Systems,

IntelligentVideo,Intrusion Detection Systems, Fire/Smoke,

Fence sensors, Intercom Systems, Communication Systems Pagers, Radios, IT Management Systems.• DiscussionwithITManagement

as to the required ports that need to be opened on network, the bandwidth requirements and who is to undertake server procurement.

To date, many security providers have been slow to embrace this technological advancement. As a result, there is a shortfall in the skills base of their sales teams and technicians ability to meet market needs.

However, with some investment in training and resources this new technology provides an exciting opportunity for medium / large providers to break into a growing niche market by offering unique system installations.

If you’re not sure where to start, talk to your supplier to see whether they have the solutions to help you embrace this new technology.

*Clifford Vituli is a security professional with over 30 years industry experience.

Page 45: Security Insider August 2014
Page 46: Security Insider August 2014

46 //SECURITY INSIDER AUGUST 2014

HOT PRODUCTS

SUPERIOR DETECTION WITH THEPARADOX NVX80 DETECTOR� Central Security Distribution > 1300 319 499� Web > www.centralsd.com.au

INTEGRITI 8AMP SMART POWER SUPPLYFROM INNER RANGE� Inner Range Melbourne > +61 3 9780 4300� Email > [email protected]� Web > www.innerrange.com

In today’s demanding security environment, monitoring of the powersupplystatus is pivotal to the operation and performance of anysecurity system, and theIntegriti 8Amp Smart Power supply deliversthis very effectively.The new InnerRange Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purposebuilt powersupply solution designed to meetthe modern high spec requirementsunique to Access Control and Intruder Security Systems.When used with InnerRanges Integriti system, the 8Amp powersupply offers quick connect statusmonitoring for critical powerrelated aspects, such as Battery Fault, Low Battery,Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply LowVolts, Power Supply Failure and status monitoring of all Smart Fuses.

DTU3G/IP� SCSI > 1300 555 570� Email > [email protected]� Web > www.securitycommunications.com

SCSI’s DTU3G/IP wireless alarm communicator is Australian made anddesigned. Dual-SIM technology provides 6 secure paths using TelstraNextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. Withthousands already sold and installed, the DTU3G/IP has been releasedto the Australian Security Industry with outstanding success. Thecombination of multiple, proven communication paths ending the days ofnuisance “poll fails” and unwarranted guard attendances.

The DTU3G/IP connects to the DirectWireless Network, Australia’sonly dedicated and private alarm transmission network.

To find out more about the DTU3G/IP, contact SCSI on 1300 555 570.

The Paradox NVX80 with all-new SeeTrue™ technology delivers superiormotion detection with advanced capabilities, beyond others in its class.Boasting a combination of technologies including: active infrared,microwave, and SeeTrue™, this unique aggregation enables highly efficientdetector sensitivity while at the same time, enhances reliability andminimises false alarms.

Programming and configuration are simple with the NVX80's full-colourOLED screen and four-button interface. Suitable for both indoor and outdoorapplications, the NVX80 is truly the detector to choose when protecting highvalue, high security sites that demand high performance.NEW!

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SECURITY INSIDER APR 2014// 41

INSIDER_Mar/Apr 2014 Iss1_48pp 29/3/14 10:52 AM Page 41

*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 – 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.

ASIAL Certified Security Monitoring Centres*Current as at: 18th July 2014

Company (short form name) State Cert. No. Grade Expires

ADTSecurity NSW 428 A1 27 Mar 2015

ADTSecurity (Data Centre) NSW 429 A1 27 Mar 2015

Allcare Monitoring Services WA 419 A2 28 Feb 2016

ARM Security WA 402 A1 10 Mar 2015

ARTSecurity VIC 392 A1 30 Sep 2014

Calamity Monitoring NSW 422 A1 20 Mar 2016

Central Monitoring Services NSW 420 B1 31 Dec 2014

Energize Australia VIC 421 C2 01 Aug 2014

Glad Security NSW 398A A2 25 Nov 2014

Golden Electronics TAS 395 A1 17 Oct 2014

Grade One Monitoring NSW 424 A1 8 May 2016

Instant Security Alarms QLD 413 A1 23 Sep 2015

ISS Security NSW 418 B3 13 Dec 2015

Linfox Armaguard VIC 393 A1 08 Aug 2014

Mekina Technologies TAS 399 A1 02 Nov 2014

Onwatch NSW 425 B1 5 Oct 2014

Paul-Tec (Australia) NSW 409 A1 01 Aug 2015

Proforce Security VIC 423 A1 24 Apr 2016

Protection Pacific Security VIC 394 C2 9 Aug 2014

RAA Security Services SA 400 A1 12 Dec 2014

Secom Australia NSW 417 A1 14 Dec 2015

Sectrol Security VIC 412 B2 01 Dec 2014

Securemonitoring VIC 414 A1 23 Nov 2015

Security Alarm Monitoring Service SA 426 A1 18 Jun 2016

Security Control Room VIC 411 A1 18 Aug 2015

Sesco Security WA 407 A1 03 Jun 2015

SMC Australia QLD 416 A1 07 Dec 2015

SMC Australia VIC 415 A1 16 Dec 2015

SNP Security (Newcastle) NSW 410 A1 17 Aug 2015

SNP Security (Sydney) NSW 430 A1 13 Aug 2016

Spectus WA 406 A1 12 Apr 2015

State Government Protective Security Service QLD 427 C1 18 Jun 2016

Woolworths Limited NSW 397 C1 04 Nov 2014

Page 47: Security Insider August 2014

SECURITY INSIDER AUGUST 2014// 47

HOT PRODUCTS

SUPERIOR DETECTION WITH THEPARADOX NVX80 DETECTOR� Central Security Distribution > 1300 319 499� Web > www.centralsd.com.au

INTEGRITI 8AMP SMART POWER SUPPLYFROM INNER RANGE� Inner Range Melbourne > +61 3 9780 4300� Email > [email protected]� Web > www.innerrange.com

In today’s demanding security environment, monitoring of the powersupplystatus is pivotal to the operation and performance of anysecurity system, and theIntegriti 8Amp Smart Power supply deliversthis very effectively.The new InnerRange Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purposebuilt powersupply solution designed to meetthe modern high spec requirementsunique to Access Control and Intruder Security Systems.When used with InnerRanges Integriti system, the 8Amp powersupply offers quick connect statusmonitoring for critical powerrelated aspects, such as Battery Fault, Low Battery,Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply LowVolts, Power Supply Failure and status monitoring of all Smart Fuses.

DTU3G/IP� SCSI > 1300 555 570� Email > [email protected]� Web > www.securitycommunications.com

SCSI’s DTU3G/IP wireless alarm communicator is Australian made anddesigned. Dual-SIM technology provides 6 secure paths using TelstraNextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. Withthousands already sold and installed, the DTU3G/IP has been releasedto the Australian Security Industry with outstanding success. Thecombination of multiple, proven communication paths ending the days ofnuisance “poll fails” and unwarranted guard attendances.

The DTU3G/IP connects to the DirectWireless Network, Australia’sonly dedicated and private alarm transmission network.

To find out more about the DTU3G/IP, contact SCSI on 1300 555 570.

The Paradox NVX80 with all-new SeeTrue™ technology delivers superiormotion detection with advanced capabilities, beyond others in its class.Boasting a combination of technologies including: active infrared,microwave, and SeeTrue™, this unique aggregation enables highly efficientdetector sensitivity while at the same time, enhances reliability andminimises false alarms.

Programming and configuration are simple with the NVX80's full-colourOLED screen and four-button interface. Suitable for both indoor and outdoorapplications, the NVX80 is truly the detector to choose when protecting highvalue, high security sites that demand high performance.NEW!

NEW!

SECURITY INSIDER APR 2014// 41

INSIDER_Mar/Apr 2014 Iss1_48pp 29/3/14 10:52 AM Page 41

INTEGRITI 8AMP SMART PoWER SUPPLYfRoM INNER RANGEg Inner Range Melbourne > +61 3 9780 4300g Email > [email protected] Web > www.innerrange.com

In today’s demanding security environment, monitoring of the powersupply status is pivotal to the operation and performance of anysecurity system, and the Integriti 8Amp Smart Power supply deliversthis very effectively.The new Inner Range Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purpose built power supply solution designed to meetthe modern high spec requirements unique to Access Control and Intruder Security Systems.When used with Inner Ranges Integriti system, the 8Amp powersupply offers quick connect status monitoring for critical powerrelated aspects, such as Battery Fault, Low Battery, Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply Low Volts, Power Supply Failure and status monitoring of all Smart Fuses.

xTRALIS vESDA vLQSMoKE DETECTIoN SYSTEMg hills > 1800 685 487g Web > www.hills.com.au

hills now distribute Xtralis security and selected smoke detection products in Australia and New Zealand. One of Xtralis’ core products is the Vesda VLQ Very Early Warning Aspirating Smoke Detection system, which uses laser-based air sampling technology to reliably detect smoke at the earliest, pre-combustion stage. This product is specifically designed for quick and easy deployment in compact areas that require a higher level of protection. It is suitable for applications up to 100m² and features stand-alone functionality and a simplified pipe network.

g Pelco Australia > +61 2 9125 9310g Email > [email protected] Web > www.pelco.com

SARIx PRofESSIoNAL RANGE: MAxIMUM ChoICE foR ANY APPLICATIoN

With selection, versatility, and affordability, the Sarix Professional Range packs the most popular features and functionality of Sarix technology into a variety of indoor and environmental IP cameras. Mix and match the techni-cal options and form factors you need for one of the widest selections of box, bullet, and mini dome cameras in the industry. The Sarix Professional Range offers an extensive choice of models, one-stop shopping, and com-petitive prices so you will find the camera you need for almost any lighting condition, environment, or application.

Page 48: Security Insider August 2014

48 //SECURITY INSIDER AUGUST 2014

HOT PRODUCTS

SUPERIOR DETECTION WITH THEPARADOX NVX80 DETECTOR� Central Security Distribution > 1300 319 499� Web > www.centralsd.com.au

INTEGRITI 8AMP SMART POWER SUPPLYFROM INNER RANGE� Inner Range Melbourne > +61 3 9780 4300� Email > [email protected]� Web > www.innerrange.com

In today’s demanding security environment, monitoring of the powersupplystatus is pivotal to the operation and performance of anysecurity system, and theIntegriti 8Amp Smart Power supply deliversthis very effectively.The new InnerRange Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purposebuilt powersupply solution designed to meetthe modern high spec requirementsunique to Access Control and Intruder Security Systems.When used with InnerRanges Integriti system, the 8Amp powersupply offers quick connect statusmonitoring for critical powerrelated aspects, such as Battery Fault, Low Battery,Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply LowVolts, Power Supply Failure and status monitoring of all Smart Fuses.

DTU3G/IP� SCSI > 1300 555 570� Email > [email protected]� Web > www.securitycommunications.com

SCSI’s DTU3G/IP wireless alarm communicator is Australian made anddesigned. Dual-SIM technology provides 6 secure paths using TelstraNextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. Withthousands already sold and installed, the DTU3G/IP has been releasedto the Australian Security Industry with outstanding success. Thecombination of multiple, proven communication paths ending the days ofnuisance “poll fails” and unwarranted guard attendances.

The DTU3G/IP connects to the DirectWireless Network, Australia’sonly dedicated and private alarm transmission network.

To find out more about the DTU3G/IP, contact SCSI on 1300 555 570.

The Paradox NVX80 with all-new SeeTrue™ technology delivers superiormotion detection with advanced capabilities, beyond others in its class.Boasting a combination of technologies including: active infrared,microwave, and SeeTrue™, this unique aggregation enables highly efficientdetector sensitivity while at the same time, enhances reliability andminimises false alarms.

Programming and configuration are simple with the NVX80's full-colourOLED screen and four-button interface. Suitable for both indoor and outdoorapplications, the NVX80 is truly the detector to choose when protecting highvalue, high security sites that demand high performance.NEW!

NEW!

SECURITY INSIDER APR 2014// 41

INSIDER_Mar/Apr 2014 Iss1_48pp 29/3/14 10:52 AM Page 41

HOT PRODUCTS

HIKVISION COVERT IPCAMERA SERIES� Central Security Distribution > 1300 319 499� Web > www.centralsd.com.au

NEW ‘RM’ VMS FROM CANON� Canon Australia > 1800 021 167� Email > [email protected]� Web > www.canon.com.au/networkcameras

Besides offering an extensive range of high quality IP cameras, Canonhas just launched the latest version of its’ video management software,RM version 3. This new software supports H.264 compression for highresolution megapixel video without driving up storage costs. Included isan intuitive keyword tagging and filtering feature which makes it very easyto analyse footage from multi-camera environments. It also comesstandard in versions to support up to 9 cameras (RM-9), 25 cameras (RM-25) and 64 cameras (RM-64). Additional viewer licenses are also availablefor projects larger than 64 cameras.

ECRAFT PRO SERIES� Electrocraft Australia > 02 8811 5155� Web > www.electrocraft.com.au

38 //SECURITY INSIDER APR 2014

Enter the Digital Era with the Ecraft Pro Series range of equipment.This equipment allows you to digitally modulate any source in SD and

HD format over a coax system.Sources include AV(CVBS),HDMI and SDI from media players,cameras,

receivers etc.Our coax and IPTV/CCTV system designers will assist you with design

and support to ensure that the installation is efficient.The EPS series isideal solution when the site is required to use the existing infrastructurekeeping costs at minimum. EPS series is a typical solution for retirementvillages, pubs, clubs, sporting venues, hospitals, correctional centres andhigh risers.

Hikvision DS-2CD64 1.3MP WDR Covert IP Camera Series provideboth flexibility and ease of installation, its size allows the camera toeasily blend into very limited space, which makes it ideal for discreetsurveillance applications.This product incorporates true 120dB WDR,as well as other powerful image processing functionalities like 3DDNR and BLC. Additionally, the DS-2CD64 series supports on-boardstorage of up-to 64GB and ROI codec to save on overall bandwidthand storage. It also provides choice of lens and mounting types forusers to find an option to best fit their surveillance needs.

NEW!

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INSIDER_Mar/Apr 2014 Iss1_48pp 29/3/14 10:52 AM Page 38

xANDEM ToMoGRAPhIC MoTIoN DETECTIoN

DTU3G/IP Liteg SCSI > 1300 555 570g Email > [email protected] Web > www.securitycommunications.com

g hills > 1800 685 487g Web > www.hills.com.au

g simPRo > 1300 139 467g Email > [email protected] Web > www.simpro.com.au

SIMPRo CoNNECT LIvE PAYMENTS

hills has exclusive distribution rights for Xandem Tomographic Motion Detection – a ground breaking new form of motion detection technology that sees and detects movement through walls. Unlike traditional sensors, Xandem technology doesn’t rely on optical beams and uninterrupted sight lines. Sensing comes from a wireless network of nodes that blanket the area with a powerful motion detection mesh. Since the system can detect movement through any obstruction, the entire floor plan can be covered without gaps in the sensing, or blind spots. The Xandem system consists of a small processing unit and a kit of 6, 10 or 15 nodes. The nodes are so small they can be completely hidden from view and even installed behind walls – making it near impossible to scope out the vulnerability of a site. Xandem scored second place in Best New Product Award at Security 2014.

The DTU3G/IP lite is the most cost effective, reliable 3G alarm communicator the Australian Security Industry has ever seen. Using Dual-SIM 3G technology to communicate on both Telstra NextG & Optus 3G networks with IP backup & boasting a host of features, the DTU3G/IP Lite is sure to impress! Complimented by a 10 Year hardware warranty & 10 Year Mobile Network Compatibility Guarantee, the DTU3G/IP Lite leaves the competition for dead whilst giving your customers with the peace of mind they are covered... For the next decade!Join the 10s of 1000s of residences and commercial premises enjoying the hassle free, super reliable world of DirectWireless Alarm Monitoring.

Using simPro Connect live Payments in the field means your cashflow is drastically increased, administration time is reduced, and you’re no longer caught up chasing those overdue invoices. Payments will appear within 48 hours of the transaction, automagically!

Imagine the time you can save with field staff generating invoices and receipts on the spot. Client has more work for you next time? Great! Create new jobs and quotes there and then.

For more information visit http://simpro.com.au/connect/live-payments/

Your connection to theDirectWireless Network

Page 49: Security Insider August 2014

SECURITY INSIDER AUGUST 2014// 49

HOT PRODUCTS

SUPERIOR DETECTION WITH THEPARADOX NVX80 DETECTOR� Central Security Distribution > 1300 319 499� Web > www.centralsd.com.au

INTEGRITI 8AMP SMART POWER SUPPLYFROM INNER RANGE� Inner Range Melbourne > +61 3 9780 4300� Email > [email protected]� Web > www.innerrange.com

In today’s demanding security environment, monitoring of the powersupplystatus is pivotal to the operation and performance of anysecurity system, and theIntegriti 8Amp Smart Power supply deliversthis very effectively.The new InnerRange Integriti 8Amp 13.75Vdc Smart power supply isa highly efficient purposebuilt powersupply solution designed to meetthe modern high spec requirementsunique to Access Control and Intruder Security Systems.When used with InnerRanges Integriti system, the 8Amp powersupply offers quick connect statusmonitoring for critical powerrelated aspects, such as Battery Fault, Low Battery,Battery Not Present, Battery Failed Test, Mains Power failure, Power Supply LowVolts, Power Supply Failure and status monitoring of all Smart Fuses.

DTU3G/IP� SCSI > 1300 555 570� Email > [email protected]� Web > www.securitycommunications.com

SCSI’s DTU3G/IP wireless alarm communicator is Australian made anddesigned. Dual-SIM technology provides 6 secure paths using TelstraNextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. Withthousands already sold and installed, the DTU3G/IP has been releasedto the Australian Security Industry with outstanding success. Thecombination of multiple, proven communication paths ending the days ofnuisance “poll fails” and unwarranted guard attendances.

The DTU3G/IP connects to the DirectWireless Network, Australia’sonly dedicated and private alarm transmission network.

To find out more about the DTU3G/IP, contact SCSI on 1300 555 570.

The Paradox NVX80 with all-new SeeTrue™ technology delivers superiormotion detection with advanced capabilities, beyond others in its class.Boasting a combination of technologies including: active infrared,microwave, and SeeTrue™, this unique aggregation enables highly efficientdetector sensitivity while at the same time, enhances reliability andminimises false alarms.

Programming and configuration are simple with the NVX80's full-colourOLED screen and four-button interface. Suitable for both indoor and outdoorapplications, the NVX80 is truly the detector to choose when protecting highvalue, high security sites that demand high performance.NEW!

NEW!

SECURITY INSIDER APR 2014// 41

INSIDER_Mar/Apr 2014 Iss1_48pp 29/3/14 10:52 AM Page 41

SUPERB hD REAL TIME vIDEo WITh hIKvISIoN’S ‘PIG fACE’ ExTERNAL vANDAL DoME

AvIGILoN’S hD PRo CAMERAS: DELIvERING ThE BEST MoNIToRING AND PRoTECTIoNg Central Security Distribution > 1300 319 499g Web > www.centralsd.com.au

g Central Security Distribution > 1300 319 499g Web > www.centralsd.com.au

g Security Distributors Australia > 08 9240 6281g Email > [email protected] Web > www.securitydistributors.com.au

PAxToN NET2 ENTRY – PoE CoLoUR vIDEo INTERCoM WITh ACCESS CoNTRoL CAPABILITIES & SIP INTEGRATIoN

Experience hD real time video with the Hikvision DS-2CD2332-I 3 megapixel external vandal dome Camera. This superb camera is rated to IP66 and utilises the latest EXIR technology meaning this camera effectively has a night visibility of up to 30m. Also sporting an inbuilt 4mm fixed lens, this camera is great for covering a wide area so you can focus on the detail you really want. With 3D dynamic noise reduction, digital wide dynamic range and back light compensation, the definition in the playback of footage is superb! The DS-2CD2332-I really is another example of Hikvision setting new quality and performance standards.

Easy to Install and program. A plug and play door entry system for multi tenancy applications. Paxton’s Net2 Entry offers simplicity and versatility, combining intercom with access control.

All units are Power over Ethernet (PoE) which helps reduce installation time. With Max system capability of 100 outdoor units with vandal resistant options communicating to a max of 1000 indoor touch screen monitors.

SIP integration allows smart phones access to the system when someone is calling and the ability to remote control a door.

With a reputation for performance, Avigilon’s new HD Pro cameras are the indus-try’s most powerful and innovative line of high-definition cameras yet.With models starting at 8 MP and going all the way up to an industry-leading 16 MP, these cameras utilise EF and EF-S mount lenses for the best optical quality. Ad-ditionally, they are built on Avigilon’s next-generation H4 platform and are designed to deliver superior image detail while providing improved bandwidth management. These cameras are ideal for covering vast areas requiring unparalleled detail, making them effective for applications such as stadiums, airports, critical infrastructure and transportation facilities.

HOT PRODUCTS

HIKVISION COVERT IPCAMERA SERIES� Central Security Distribution > 1300 319 499� Web > www.centralsd.com.au

NEW ‘RM’ VMS FROM CANON� Canon Australia > 1800 021 167� Email > [email protected]� Web > www.canon.com.au/networkcameras

Besides offering an extensive range of high quality IP cameras, Canonhas just launched the latest version of its’ video management software,RM version 3. This new software supports H.264 compression for highresolution megapixel video without driving up storage costs. Included isan intuitive keyword tagging and filtering feature which makes it very easyto analyse footage from multi-camera environments. It also comesstandard in versions to support up to 9 cameras (RM-9), 25 cameras (RM-25) and 64 cameras (RM-64). Additional viewer licenses are also availablefor projects larger than 64 cameras.

ECRAFT PRO SERIES� Electrocraft Australia > 02 8811 5155� Web > www.electrocraft.com.au

38 //SECURITY INSIDER APR 2014

Enter the Digital Era with the Ecraft Pro Series range of equipment.This equipment allows you to digitally modulate any source in SD and

HD format over a coax system.Sources include AV(CVBS),HDMI and SDI from media players,cameras,

receivers etc.Our coax and IPTV/CCTV system designers will assist you with design

and support to ensure that the installation is efficient.The EPS series isideal solution when the site is required to use the existing infrastructurekeeping costs at minimum. EPS series is a typical solution for retirementvillages, pubs, clubs, sporting venues, hospitals, correctional centres andhigh risers.

Hikvision DS-2CD64 1.3MP WDR Covert IP Camera Series provideboth flexibility and ease of installation, its size allows the camera toeasily blend into very limited space, which makes it ideal for discreetsurveillance applications.This product incorporates true 120dB WDR,as well as other powerful image processing functionalities like 3DDNR and BLC. Additionally, the DS-2CD64 series supports on-boardstorage of up-to 64GB and ROI codec to save on overall bandwidthand storage. It also provides choice of lens and mounting types forusers to find an option to best fit their surveillance needs.

NEW!

NEW!

INSIDER_Mar/Apr 2014 Iss1_48pp 29/3/14 10:52 AM Page 38

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50 //SECURITY INSIDER AUGUST 2014

SECURITYTECHNICIANCERTIFICATION

SECURITY

An ASIAL Initiative

INVESTING IN YOUR FUTURE

To find out more or to enroll visitwww.securitytechniciancertification.com.au

Training delivered by a nationally Registered Training Organisation

Security Technician CertificationA professional recognition program covering alarms, access control and CCTV

ADVANCEDSECURITYTECHNICIANST

C MASTERSECURITYTECHNICIANST

CCERTIFIEDSECURITYTECHNICIANST

C

15618_STC SECURITY INSIDER_15618_STC SECURITY INSIDER 11/07/12 4:27 PM Page 1

For more information visit www.asial.com.au/events or email: [email protected]

ASIAL NATIONALCALENDAR OF EVENTS 2014

AUGUSTASIAL Industry Briefing 6th August, Brisbane

Webinar – Superannuationlegislative update and education in the workplace 15th August 2014 @ 1.00pm (AEST)

Integrate 2014 26th – 28th August Sydney Showground Olympic Park www.integrate-expo.com

SEpTEmbERSecurity in Government 2014 1-3 September 2014, National Convention Centre, Canberra

ASIAL Industry briefing 24 September, Canberra

ASIAL Industry briefing 25 September, Hobart

NOVEmbERASIAL Industry briefing 6 November, Adelaide ASIAL Industry briefing 7 November, Perth ASIAL Industry briefing 26 November, Sydney 45th ASIAL AGm 26 November 2014

The annual SIG Conference and Exhibition, hosted by the Attorney-General’s Department, is the largest gathering of government and private sector protective security practitioners in one conference.

The theme for the SIG 2014 Conference program is Mitigating the trusted insider threat. The conference program will focus on:

• understandingandidentifyingtheriskfrom trusted insiders; and

• examiningcurrentandemergingpolicies,plansandbusinessframeworksavailabletomitigatetherisk.

Senator the Hon George Brandis QC, Attorney-General, will give the opening address at SIG 2014.

REGISTER NOW at www.ag.gov.au/sig For all other queries contact [email protected]

OCTObERASIAL Industry briefing 15 October, Brisbane ASIAL Industry briefing 16 October, Melbourne 19th Annual Australian Security Industry Awards for Excellence 23 October 2014, The Ivy Ballroom, Sydney

Page 51: Security Insider August 2014

SECURITYTECHNICIANCERTIFICATION

SECURITY

An ASIAL Initiative

INVESTING IN YOUR FUTURE

To find out more or to enroll visitwww.securitytechniciancertification.com.au

Training delivered by a nationally Registered Training Organisation

Security Technician CertificationA professional recognition program covering alarms, access control and CCTV

ADVANCEDSECURITYTECHNICIANST

C MASTERSECURITYTECHNICIANST

CCERTIFIEDSECURITYTECHNICIANST

C

15618_STC SECURITY INSIDER_15618_STC SECURITY INSIDER 11/07/12 4:27 PM Page 1

Page 52: Security Insider August 2014

PO BOX 733, Ryde NSW 1680

e [email protected] www.centralmonitoring.com.au

Having your premises continuously monitored by our 24 hour Monitoring Centre ensures that someone will be notified in the event your alarm system activates.

Our customers expect reliable service and should receive just that. That’s why hundreds of alarm installers, leading corporations and thousands of alarm owners rely on Central Monitoring Services to handle each and every call with a high level of professionalism.

Incorporating the latest technology and built for purpose premises, CMS has 20 years of experience and provides the best professional monitoring standards and services in the country.

Our outstanding staff, advanced training and commitment to service places CMS among the leaders in their industry.

We anticipate our customer’s needs with innovative products, and continuously refine and develop our training, supervision and systems to provide a superior customer service experience to our clients.

The end result is an award-winning monitoring centre operated by industry professionals with an unwavering commitment to provide the best service.

Your peace of mind is only a phone call away.

Welcome to Central Monitoring Services. We specialise in the monitoring of alarm systems for residential, commercial and industrial sites.

1300 655 009

Master Licence Number 401988582