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Benedictine University Daniel L. Goodwin College of Business

Department of Graduate Business Administration MIS 689 A, Strategic Information Technology Management

4 quarter credit hours Spring Quarter, 2018—2019

March 25—June 2 Tuesdays, 6:30 – 9:30pm

Classroom Location: Refer to MyBenU Barbara T. Ozog, Ph.D.

E-mail: bozog@ben.edu Office: (630) 829-6218 Location: 373 GN Department: (630) 829-6210 Fax: (630) 829-6034

Section 1: University & Department Requirements Course Description, from Graduate Catalog 2018—2019 http://www.ben.edu/registrar/upload/GradCatalog_wCover_2018-19.pdf This course requires students to use all disciplines and techniques learned. Strategy formulation and implementation concepts focusing on information technology are discussed using cases and readings. This course should be taken within two courses of completion or with permission of the program director. Prerequisite: None. However, this course should be taken within two courses of completion or with permission of the program director. Course Expectations The assignments and grading are intended to:

a) Encourage students’ active participation and class sharing b) Be challenging and assist students to positively manage their educational and professional development. c) Introduce students to the teaching styles used in most Graduate Business Administration Program courses

IDEA Objectives Essential Learning to analyze and critically evaluate ideas, arguments, and points of view. Important Developing specific skills, competencies, and points of view needed by professionals in the field most closely related to this course. Developing skill in expressing oneself orally or in writing. Acquiring an interest in learning more by asking questions and seeking answers. Learning Objectives and Assessment As a result of this course, you will be expected to:

Discuss the value of strategy and its impact on the business enterprise.

Discuss the role of information technology and its impact on the business enterprise.

Understand the strategic potential of information technology to be able to plan for, select, deploy, and effectively manage to be able to create appropriate value for their organizations.

Identify information technology trends, from a strategic not a technical standpoint, in order to be able to deploy technologies that will generate value for the organization.

Become effective partners in the information systems function.

Integrate the functional disciplines of previous information technology coursework to develop and present a capstone project.

Required Texts Piccoli, Gabriele & Pigni, Federico. Information Systems for Managers with Cases. Prospect Press, Edition: 4.0, 2019.

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Please note that we will use Edition 4.0, not the earlier 3.1. [Referred to as PP in the tentative course schedule.] eTextbook: Student price: $68.75, ISBN: 9781943153497. Available from Redshelf: https://redshelf.com/book/939976/information-systems-for-managers-with-cases-939976-9781943153497-gabriele-piccoli-federico-pigni or Vitalsource: https://www.vitalsource.com/products/information-systems-for-managers-with-cases-gabriele-piccoli-federico-v9781943153497 Paperback: Student price: $89.75 + shipping, ISBN: 9781943153053. Available from Redshelf: https://redshelf.com/book/939976/information-systems-for-managers-with-cases-939976-9781943153497-gabriele-piccoli-federico-pigni McKeen, James D. & Smith Heather A. IT Strategy & Innovation, Prospect Press, Edition: 4.0, 2019. [Referred to as MS in the tentative course schedule.] eTextbook: Student price $47.40, ISBN: 978-1-943153-43-5. Available from Redshelf: https://redshelf.com/book/872194 or VitalSource: https://www.vitalsource.com/products/it-strategy-amp-innovation-james-d-mckeen-amp-heather-a-v9781943153435 Paperback: Student price $64.25, ISBN: 978-1-943153-44-2, Available from Redshelf: https://redshelf.com/book/872194 You might also wish to take a look at these items; available at libraries and online Carr, Nicholas G. Utopia is Creepy. W. W. Norton & Company (September 2016) ISBN-10: 0393254542; ISBN-13: 978-0393254549. Carr, Nicholas G. The Glass Cage: Automation and Us. W. W. Norton & Company (September 2014) ISBN-10: 0393240762; ISBN-13: 978-0393240764. Carr, Nicholas G. The Shallows: What the Internet is doing to our Brains. W. W. Norton (June 2010) ISBN-10: 0393072223; ISBN-13: 978-0393072228. Carr, Nicholas G. The Big Switch: Rewiring the World, from Edison to Google. W. W. Norton (February 2008) ISBN-10: 0393062287; ISBN-13: 978-0393062281. Carr, Nicholas G. Does IT Matter? Information Technology and the Corrosion of Competitive Advantage. Harvard Business Press (April 2004) ISBN-10: 1591394449; ISBN-13: 978-1591394440. Carr’s work: http://www.nicholascarr.com/ or https://www.amazon.com/Nicholas-Carr/e/B001JS2HYY/ref=sr_tc_2_0?qid=1487997859&sr=8-2-ent. Friedman, Tom. Hot, Flat, and Crowded: Why We Need a Green Revolution--and How It Can Renew America. Farrar, Straus and Giroux; 1 edition (September 8, 2008). 978-0374166854. Note: See http://www.amazon.com/Hot-Flat-Crowded-Revolution-America/dp/0374166854/ref=pd_bbs_sr_1?ie=UTF8&s=books&qid=1237151616&sr=8-1 for Q&A with Friedman along with related media. Friedman, Tom. The World is Flat: A Brief History of the 21st Century [Updated and Expanded]. Farrar, Straus and Giroux (April 2006). ISBN-10: 0374292795; ISBN-13: 978-0374292799. Note: there are several editions of this book; any are acceptable. Friedman’s work: http://www.thomaslfriedman.com/ and https://www.amazon.com/Thomas-L.-Friedman/e/B001H6KORK/ref=sr_tc_2_0?qid=1487998007&sr=1-2-ent. You may be able to link to many of Friedman’s columns via his website or via the Benedictine University Library. Paul Strassmann: http://www.strassmann.com/ or https://www.amazon.com/Paul-A.-Strassmann/e/B001H9RFOC/ref=sr_tc_2_0?qid=1487998106&sr=1-2-ent. Don Tapscott: http://dontapscott.com/ or https://www.amazon.com/Don-Tapscott/e/B0045AJUQ6/ref=sr_tc_2_0?qid=1487998139&sr=1-2-ent. Peter Weill: http://mitsloan.mit.edu/faculty-and-research/faculty-directory/detail/?id=41108 or https://www.amazon.com/Peter-Weill/e/B001K8B6XQ/ref=sr_tc_2_0?qid=1487998198&sr=1-2-ent.

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Student Responsibility in Regard to the Syllabus The student is responsible for the information in the syllabus and should ask for clarification for anything in the syllabus of which the student is unsure.

Recording/Posting Lectures and/or Course Materials Students are prohibited from audio recording any lecture unless given specific permission. Students are strictly prohibited from video recording any lecture. Students may not post course materials to any non-Benedictine University site. Library Resources As a student at Benedictine University, you have access to the library. The Benedictine University Library website http://www.ben.edu/library/ explains available resources as well as special services for non-traditional students; see http://www.ben.edu/student-life/student-success-center/accommodation/accommodation.cfm. The Benedictine University Library provides students free use of three bibliographic/citation management systems: Zotero, Mendeley, and EndNote. Please see http://researchguides.ben.edu/refworks-transition for details. Reference librarians are professionals who can assist you in learning highly efficient, effective research skills and sourcing, so you are encouraged to meet with them. Conference rooms may be reserved for team meetings. You are encouraged to tour the library while on campus. Attendance A student is required to contact their instructor in advance if they are going to miss a class session. Although student attendance at all class meetings is mandatory, it is understood that there may be extenuating circumstances that may prevent a student from attending class. Students who miss nine or more contact hours of class will not receive credit for the course. Such a student will be administratively withdrawn from the course and will be assigned a grade of “F”. Students who are administratively withdrawn because of absences will be required to retake the course at a later date. Students will not receive a refund and must take the course at the tuition rate in effect at the time of the subsequent course enrollment. Incompletes: Policy and Procedures Incompletes (“I”’s) are issued to students who cannot finish the quarter’s coursework due to extenuating circumstances. “I”’s are to be issued sparingly: to a student who is doing at least “B” work, who is not on academic probation, and who has a clearly defined plan for completion of coursework, with dates recorded on the incomplete request. An “I” must be approved by the course instructor, the department chair, and the Registrar, and must be arranged before the submission of final grades. If the course is not completed within 180 days, the grade is automatically converted to an “F”.

Withdrawal from Class Students wishing to withdraw from a class must submit the proper paperwork to the Office of the Registrar or use MyBenU (on campus) or by logging into BenU Connect at www.ben.edu/BenUConnect (off-campus). Students have until the day prior to the second day of class to drop the class. For online classes, students have the end of the Thursday of the first week of class to drop the class. Students who withdraw on or after the second class (and prior to the last day to withdraw), or on or after the Friday of the first week of class for online classes, will receive a “W” on both the grade report and transcript. Students may not withdraw from a course after the last day to withdraw (which is 80 percent through the course). Simply failing to attend class or notifying the instructor does not constitute an authorized withdrawal and will result in a grade of “F”. Be sure to check current policies in the 2018—2019 Graduate Catalog.

Assignment Feedback Policy The instructor will provide feedback on each graded assignment (quizzes, papers, homework, exams, article reviews, etc.) no later than 10 calendar days after the submission deadline, for work that was submitted on time. Feedback will be provided via our D2L course site. Students are encouraged to review their individual course grades and feedback, and to request clarification as needed. Graded progress in this course can be tracked at our D2L course gradebook. Final grades are issued by the University Registrar only.

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Student Responsibilities To ensure a comprehensive and authentic education, the student is responsible for planning his/her academic program and progress, and for evidencing academic performance with honesty and integrity. Intended learning cannot be evidenced if one misrepresents the work of others as his/her own. The University encourages students to assist one another (e.g. tutoring, group projects); the student is accountable for work submitted to meet his/her requirements. Academic Honesty is Expected and Required in All Academic Work Each student shall be honest in his or her academic work and shall support the honesty of others. In accordance with the policy of academic honesty, activities such as, but not limited to which are prohibited, include:

Giving or receiving unauthorized aid on a quiz or examination

Taking an exam or doing homework assigned for another student, or arranging to have it done

Plagiarism (submitting the work and/or ideas of others without giving proper credit)

Falsifying data or other results

Using material, information or sources specifically and legitimately restricted by the instructor

Sabotaging the work of others

Altering academic records Evidence of the following behaviors will be construed as violations of academic honesty and will result in zero points awarded for the deliverable in the first offense and a grade of “F” for the course in the case of a second offense: submitting identical assignments, exams, answers, journal entries or other deliverables; usage of instructor answer keys or internet homework sites; conversations among students during in-class examinations. It is the goal of the Benedictine Graduate Business Administration Programs to develop ethical managers and leaders who will foster a culture of integrity within their organizations. The search for truth and the dissemination of knowledge are the central missions of a university. Benedictine University pursues these missions in an environment guided by our Roman Catholic tradition and our Benedictine heritage. Integrity and honesty are therefore expected of all members of the University community, including students, faculty members, administration, and staff. Actions such as cheating, plagiarism, collusion, fabrication, forgery, falsification, destruction, multiple submission, solicitation, and misrepresentation, are violations of these expectations and constitute unacceptable behavior in the University community. The penalties for such actions can range from a private verbal warning, all the way to expulsion from the University. The University’s Academic Honesty Policy is available at http://www.ben.edu/degree-programs/ahp.cfm and students are expected to read it and abide by it. A first violation will result in a score of zero on the assignment. A second violation will result in an “F” in the course. In all cases, violations will be reported to the Provost’s Office as indicated in the Academic Honesty Policy. If you have any questions, please ask. In addition, TurnItIn may be used with Desire2Learn at the Instructor’s discretion; see http://turnitin.com/ for details. TurnItIn provides an originality check for submitted deliverables, which are checked against web pages, student papers, and publications. All individual written assignments will be submitted via a D2L dropbox and, if TurnItIn is used, all work will be submitted automatically to the plagiarism evaluation system to review for obvious plagiarism. Any cases that exceed acceptable limits will not be accepted for a grade at the first occurrence and subsequent occurrences will result in the student receiving an “F” grade for the course.

Policy on University Closings A variety of conditions may disrupt normally scheduled classes. These include university closures due to severe weather, building issues (loss of power, water, etc.), and health-related issues, such as flu. See the University emergency preparedness plan at http://www.ben.edu/emergency/index.cfm. For severe weather, contact the Benedictine University emergency information line at (630) 829-6622 or check www.emergencyclosings.com or www.cancellations.com. In addition, many radio and TV stations announce closings:

WGN Radio 720 NBC 5 Chicago

WBBM Newsradio 105.9 FM ABC 7 Chicago

WKKD 95.9 FM WGN Channel 9

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WJOL AM 1340 FOX 32 News

CBS 2 Chicago CLTV News

Students who register their contact information at http://www.ben.edu/emergency/benalert.cfm will be notified automatically via text, voice, and/or e-mail, as requested. You are encouraged to review the University’s Emergency Response and Recovery Plan at http://www.ben.edu/emergency-preparedness/index.cfm. In the case of a University class cancellation, students are expected to immediately check their D2L announcement board for instructions. Faculty are required to provide students with alternate activities so that the learning experience continues and so that the required course learning objectives required in the class are met. Activities may include: a discussion board activity throughout the week, additional content-specific videos to review and discuss, participation in a topic-specific blog, live chat sessions, etc. Students are required to participate in these additional activities. Failure to participate will count as a missed class. Additional or other procedures may be implemented by the University in the event of an extended closing.

FERPA Information The Family Education Rights and Privacy Act, also known as the Buckley Amendment, addresses the issue of student privacy. Although there are many regulations that must be adhered to, FERPA permits some flexibility with regard to how it is administered. Through the enactment of FERPA in 1974, guidelines were established prohibiting institutions from releasing student information to anyone without expressed written permission from the student. This means we cannot discuss student’s schedules, grades or other specific information related to the student with spouses, family members or friends. A student may provide for release of identifiable, non-directory information to a third party by signing a “Confidential Release Authorization” form. The form is available in Benedictine Central https://www.ben.edu/registrar/bencentral/, the Academic and Career Enrichment Center (ACE) https://www.ben.edu/academic-career-enrichment-center/, or under forms in “Advising Center” http://www.ben.edu/advising-center/index.cfm. For more information regarding FERPA please see http://www.ben.edu/ferpa/index.cfm. Electronic Devices Policy One aspect of being a member of a community of scholars is to show respect for others by creating and maintaining an environment that is conducive to learning. Due to the distraction that can occur with ringing cell phones or other electronic devices we ask that you set your cell phone/electronic device to mute/silent before class. Furthermore, if you use a smart phone or any electronic device in any manner during a test or quiz, the student will receive a zero for that test or quiz. This policy applies to all electronic communication and/or data storage devices. Americans with Disabilities Act (ADA) If you have a documented learning, psychological or physical disability, you may be eligible for reasonable academic accommodations or services. To request accommodations or services, please contact Michelle Schaefer or Jennifer Golminas in the Academic and Career Enrichment Center, 214 Goodwin, (630) 829-6041 or 6512 to arrange proper documentation for equal access to educational and campus services. All students are expected to fulfill essential course requirements. The University will not waive any essential skill or requirement of a course or degree program. Academic Accommodations for Religious Obligations A student whose religious obligation conflicts with a course requirement may request an academic accommodation from the instructor. Students must make such requests in writing by the end of the first week of the class.

Information Technology Information Access to the University computer network and to the University e-mail system is gained through the use of Login IDs. Each person’s Login ID is unique and access is controlled by a password of your choosing. See http://www.ben.edu/information-technology/ for additional information.

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A student login is of the form ‘bnnnnnnn’, where the seven-digit student ID replaces ‘nnnnnnn’. Please login from the University home page, from http://ben.edu/accountlogin.cfm, or from http://www.ben.edu/IT/new.cfm. A password may be reset from these login pages. Each student has a Benedictine University e-mail address. All official communications from Benedictine University, Graduate Business Administration Programs, and the Instructor will be sent to the student’s Benedictine University e-mail account. Students should access this account on a regular basis. . Information on Office 365 may also be found at http://www.ben.edu/IT/new.cfm. Student resources are found at http://www.ben.edu/current-students/index.cfm. This course will require students to use technology in at least the following ways:

Students will need reliable Internet and e-mail access.

Students will need to check the Desire2Learn [D2L] course site at least daily.

Students will need to check e-mail at least daily. The official University e-mail account is strongly encouraged and preferred.

Students will use D2L, a web-based learning management system.

D2L requires use of a full-featured web browser, for example, Firefox and IE.

All course content will be posted at D2L, including syllabus, course requirements, presentations, discussion forums, assignment dropboxes, online exams.

Registered students will have access to a course site shortly before the start of a quarter.

Students will need a working knowledge of Microsoft Word, Excel, and PowerPoint; these are used extensively in Graduate Business Administration courses.

Please note: A student is expected to check his/her Benedictine e-mail regularly, as important course and program information is sent to the student’s Benedictine e-mail address. Students have access to Office365 and OneDrive space. Please see https://support.office.com/en-us/article/forward-email-from-office-365-to-another-email-account-1ed4ee1e-74f8-4f53-a174-86b748ff6a0e for how to forward Office365 e-mail to another e-mail account. University Mission Statement Benedictine University is an inclusive academic community dedicated to teaching and learning, scholarship and service, truth and justice, as inspired by the Catholic intellectual tradition, the social teaching of the Church, and the principles of wisdom in the Rule of St. Benedict.

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Section 2: Course Requirements Course Requirements and Grading

Requirement Points Weight

In-class and D2L Participation. Students are expected to attend and actively participate in each week’s discussion as well as any D2L discussions in a professional manner. Students must complete the required research and be prepared to discuss the reading(s) during class.

90 9%

Literature Reviews [one article for each of four designated sessions, including two reviews of academic articles]. Reviews are to be completed and posted to the appropriate discussion forum at our D2L course site. See the Course Requirements document at D2L for additional information.

120 12%

Case Analyses [one case analysis for each of seven designated sessions, from the choices listed]. Submit via D2L dropbox only; grading rubric is attached and is posted at D2L. See the Course Requirements document at D2L for additional information.

280 28%

Course Project. Submit deliverables below via D2L dropbox only; grading rubrics are posted at D2L. See the Course Requirements document at D2L for additional information.

Preliminary outline 10 1%

Midterm deliverable and presentation

Presentation 50 5%

Paper 200 20%

Final deliverable and presentation

Presentation 50 5%

Paper 200 20%

Total 100%

Literature Reviews, Case Analyses, Midterm and Final Course Project Details on the literature review, case analyses, course project [midterm and final project] will be posted at our D2L course site. Grading Criteria At the graduate level, a “B” is considered average and necessary to graduate. “A” level work requires exceptional demonstration of management skills, insight, accurate assessment, justifiable conclusions, recommendations and resources beyond what is presented in class. “B” level work demonstrates performance derived from class. “C” level work is below acceptable graduate level performance and shows less than full application of class requirements. “D” level work shows minimal application of class requirements and “F” is work that fails to demonstrate class requirements. The following scale will be used: A(95%+), A- (90%+), B+(87%+), B(84%+), B-(80%+), C+(77%+), C(74%+), C-(70%+), D+(67%+), D(64%+), D-(60%+), F(below 60%). If you are unsure of any course requirements or anything in the grading scale, please be aware that it is the student’s responsibility to ask for clarification. Timely attendance, active/informed participation, and professional interaction is expected of graduate students. All written work is expected to follow APA guidelines and all references should be cited as appropriate.

Grade Percentage of Total Points

Description

A/A- 90-100%

Superior performance and exceeds course objectives. The superior level (this is the high A range) assumes that the student justified responses with text and other research resources. The principal characteristic of an “A” paper/presentation is its rich content. The superior level (this is the high A range) assumes that the student sustains a thoughtful, analytic argument, looking at ideas from more than one point of view, asking difficult questions and following them up with analysis or the student develops a thoughtful and well-defined interpretive approach and an awareness of his or her own position in relation to the positions in the assigned readings. An “A” paper/presentation demonstrates the student can make substantial interpretive connections between the ideas of two or more texts. The student demonstrates a comprehensive understanding of the concepts, theories and terminology. The work is marked by stylistic finesse: the title and opening paragraph are engaging; the transitions are substantive rather than superficial; the phrasing is tight, fresh, and

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Grade Percentage of Total Points

Description

highly specific; the sentence structure is varied; and the tone contributes to the meaning of the work. Sentence-level error must be minimal.

B+/B/B- 80-89%

Above average performance and exceeds acceptable course objectives. Requires the student to take a position beyond merely a literal answer for the question, with a moderate explanation of why the recommendations were made. The "B" paper/presentation is significantly more than competent. It delivers substantial information—substantial in both quality and interest. The paper/presentation does everything a “C” paper/presentation does but offers a sustained and meaningful structure and a project that is more complex than what one finds in a C-range paper/presentation. The paper/presentation might tackle a significant contradiction, problem, or moment of connection in the readings and develop it in a sustained way. The paper/presentation shows the student beginning to take interpretive risks, responding to the assignment and to the readings in thoughtful and distinctive ways. The use of words in the “B” paper/presentation is more precise and concise than in the “C” paper/presentation. The student demonstrates a good understanding of the concepts, theories and terminology. The paper/presentation demonstrates coherence in its overall presentation: the relationships between the ideas presented are clear. The transitions between concepts and ideas are for the most part smooth, and the sentence structure is skillfully varied. The paper/presentation is well-reasoned and well-developed analyses. Sentence-level error must be minimal. Sentence structure is varied, and the grammar is sound.

C+/C/C- 70-79%

Average performance and meets acceptable course objectives. Requires the student to complete the required questions and requirements within an assignment to be completed and submitted within the specified deadline. The “C” paper/presentation is competent: it meets the assignment, has few mechanical errors, and is reasonably well organized and developed. “C” papers/presentations demonstrate the student's ability to analyze the case/reading and to create meaningful connections between assigned case/reading and concept/theories discussed in class. A “C” paper/presentation has sentence-level errors under control. Although errors may appear on each page, they do not significantly impede the meaning of the paper/presentation. Sentence structure is somewhat varied and there is some use of subordination. There are fewer than three of the following kinds of errors per page: mixed construction, fragments, verb endings. Simply submitting a paper does not guarantee you a grade of “C”, the submission must be complete, reasonable well organized and developed.

D+/D/D- 60-69%

Below average performance and does not meet course objectives. Did not answer the question or did not provide the appropriate answers within the specified deadline. This paper/presentation resembles a rough draft. It may reveal some organization, but what is presented is neither clear nor effective. It may contain the germ of some good ideas, but these are not well developed or unified. A “D” paper/presentation may over generalize the analysis of the case, providing little insight into the case. Conclusions fail to be based on the analysis and are weakly supported. The student does not demonstrate of the applicable concepts/theories being covered in the case. The conclusion/recommendations sometimes attempt a series of connections that do not make much sense. “D” paper/presentation often has a significant pattern of sentence-level error, especially with sentence boundaries, verbs, and mixed construction.

F below 60%

Failure to meet course objectives. An “F” paper/presentation does not analyze the case. An “F” paper/presentation demonstrates a serious lack of comprehension or an inability to grasp and apply the concepts/theories learned to the issues within the case. It has no coherent sense, little sense of the connections analysis, conclusions and concepts discussed in class, and/or no organizational structure. It has significant sentence-level error that makes the essay difficult to follow. A paper/presentation should not pass if the following kinds of errors occur more than once or twice a page: fragments, mixed constructions, incorrect verb endings. It does not meet the assignment’s minimum page-length.

Policy on Assessment Methods Grades will be determined from each student’s performance on article reviews, examinations, oral presentations, individual and/or team projects. Impromptu quizzes, in-class, open and/or closed book examinations, and peer evaluations can be expected. No handwritten materials will be accepted for assignments scheduled in advance.

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This course will be conducted as a seminar; active participation both in class and in online discussions is expected. Assignments are due on the date listed in the tentative schedule. Late assignments will be penalized 10% of the point value earned for the assignment for each calendar day the assignment is overdue. Make-up examinations or assignments must be completed within one week of the scheduled due date. Failure to attend a class does not excuse the student from meeting deadlines for assigned work. The student is responsible for obtaining class notes and handout materials from a classmate for any missed class or portion thereof. Any student who is unsure of this grading scale or course requirements is responsible for clarifying questions with the instructor.

Student Responsibilities

Students who are not enrolled in class either for credit or audit cannot attend the class and will not receive credit for the course.

Students may not submit additional work after grades have been submitted to alter their grade (except in cases of temporary grades such as “I”, Incomplete; “X”, Missed Final Exam; “IP”, In Progress).

Students on academic probation are not eligible for a grade of “I”, Incomplete.

Office Hours

Please check our D2L course site for any updates to my office hours for Spring Quarter 2019. Regular office hours: Tuesday 2:30pm—5:30pm and Thursday 2:30pm—5:30pm In addition to posted office hours, I am available by appointment; please contact me at 1.630.829.6218 or bozog@ben.edu (preferred) with a detailed message. Updated information will also be maintained on the D2L course site.

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Tentative Course Schedule

Week Date Topic(s) Assignment(s)/Deliverable(s)

Pre-Class Assignment, to be completed prior to our first class session on March 26. Be sure to read PP Chapters 1 and 2, and MS Chapters 1 and 2, as shown below. Be sure to post your first literature review to the Session 1 Literature Review discussion forum. Review updated syllabus and course requirements posted at the D2L course site.

1 03/26

Part I: Foundations PP Ch1, Information Systems and the Role of General and Functional Managers PP Ch2, Information Systems Defined Section I: Delivering Value with IT MS Ch1, Delivering on the IT Value Proposition MS Ch2, Developing IT Strategy for Business Value

Literature review, post to Session 1

2 04/02 PP Ch3, Organizational Information Systems and Their Impact

Case Analysis: Ch2: Troubleshooting Information Systems at the Royal Hotel [PP] Ch3: ELoanDocs: Riding the tide of Technology without Wiping Out [PP] Global Logistics and the Maritime Transport Ecosystem [MS]

3 04/09

Part II: Competing in the Internet Age PP Ch4, The Changing Competitive Environment PP Ch5, Digital Business MS Ch3, Advancing a Data Strategy MS Ch4, Creating and Evolving a Digital Strategy MS Ch5, Developing a Cloud Strategy

Literature review, post to Session 3 Case Analysis: Ch4: Online Education [PP] Ch5: Zoorate: Certifying Onine Consumer reviews to Create Value [PP] IT Investment at North American Financial [MS] Submit course project preliminary outline by Tuesday, 04/09, via D2L dropbox

4 04/16

Part III: The Strategic Use of Information Systems PP Ch6, Strategic Information Systems Planning Section II: IT—Business Partnership MS Ch6, Governance for a Redefined IT MS Ch7, The IT Budgeting Process

Case Analysis: Ch6: Outrigger Hotels and Resorts [PP] Enterprise Architecture at Nationstate Insurance [MS]

5 04/23

PP Ch7, Value Creation and Strategic Information Systems PP Ch8, Value Creation with Information Systems MS Ch8, Managing IT-Based Risk MS Ch9, Building a Strong Relationship with the Business MS Ch10, Enabling Collaboration with IT

Literature review, post to Session 5 Case Analysis: Ch7: Upscale Markets: Value Creation in a Mature Industry [PP] Ch8: TRIPBAM: Leveraging Digital Data Streams to Unleash Savings (A) [PP] Transforming IT at Global Digital Imaging [MS] Delivering Business Value with IT at Hefty Hardware [MS]

6 04/30 Midterm Project Presentations Submit midterm report and presentation by Sunday, 05/05, via D2L dropbox

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Tentative Course Schedule

Week Date Topic(s) Assignment(s)/Deliverable(s)

7 05/07

PP Ch9, Appropriating IT-Enabled Value over Time Section III: IT—Enabled Innovation MS Ch11, Developing Thought Leaders in IT MS Ch12, Managing Disruption in IT MS Ch13, IT’s Role in a Culture of Experimentation MS Ch14, Improving the Customer Experience: An IT Perspective

Case Analysis: Ch9: TRIPBAM: Leveraging Digital Data Streams to Unleash Savings (B) [PP] Enterprise Transformation at Trustworthy Insurance [MS] Innovation at International Foods [MS]

8 05/14

Part IV: Getting IT Done PP Ch10, Funding Information Systems PP Ch11, Creating Information Systems MS Ch15, Moving Towards an API Economy MS Ch16, Preparing for Artificial Intelligence

Literature review, post to Session 8 Case Analysis: Ch10: IT Planning at ModMeters [PP] Ch11: Pearson’s SuccessMaker: Putting the Customer First in Transforming Product Development Processes [PP] Consumerization of Technology at IFG [MS]

9 05/21

PP Ch12, Information System Trends PP Ch13, Cybersecurity, Privacy, and Ethics Section IV: IT Portfolio Development and Management MS Ch17, Managing Emerging Technologies MS Ch18, Enhancing Development Productivity MS Ch19, Transforming to DevOps MS Ch20, Managing IT Demand MS Ch21, Application Portfolio Management

Case Analysis: Ch12: Targeting Target with a 100 Million Dollar Data Breach [PP] Project Management at MM [MS] Working Smarter at Continental Furniture International [MS] Introducing Agile Development at American Attire [MS]

10 05/28

Final Project Presentations GBA Course Evaluations IDEA Course Evaluation, if not already completed

Submit final report and presentation by Sunday, 06/02, via D2L dropbox