sdl 02 corporate identity 2014

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Corporate Identity Beyond just branding © Florian Vollmer,

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Corporate Identity is moving and more of a conversation between a brand and their customers than ever. This presentation looks at the basics of any successful CI system.

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Page 1: SDL 02 Corporate Identity 2014

Corporate Identity Beyond just branding

© Florian Vollmer,

Page 2: SDL 02 Corporate Identity 2014

IntroIdentity as a system

From identity to identifying

Conclusion

Page 3: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 4: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 5: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 6: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 7: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 8: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 9: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 10: SDL 02 Corporate Identity 2014

© Florian Vollmer,

Page 11: SDL 02 Corporate Identity 2014

IntroIdentity as a system

From identity to identify

Conclusion

Page 12: SDL 02 Corporate Identity 2014

What is identity?

Page 13: SDL 02 Corporate Identity 2014

Who we want to be.

The relationship of appearance,

communication and actions

A philosophy uniting

a community

Page 14: SDL 02 Corporate Identity 2014

What’s the dictionary

definition?

Page 15: SDL 02 Corporate Identity 2014

identity

n 1: the distinct personality of an individual regarded as a

persisting entity; "you can lose your identity when you join the

army" [syn: personal identity, individuality]

2: the individual characteristics by which a thing or person is

recognized or known; "geneticists only recently discovered the

identity of the gene that causes it"; "it was too dark to determine his

identity"; "she guessed the identity of his lover"

3: an operator that leaves unchanged the element on which it

operates; "the identity under numerical multiplication is 1" [syn:

identity element, identity operator]

4: exact sameness; "they shared an identity of interests" [syn:

identicalness, indistinguishability]

Source: WordNet ® 2.0, © 2003 Princeton University

Page 16: SDL 02 Corporate Identity 2014

identify

1: recognize as being; establish the identity of someone or

something; "She identified the man on the 'wanted' poster" [syn:

place]

2: give the name or identifying characteristics of; refer to by name

or some other identifying characteristic property; "Many senators

were named in connection with the scandal"; [syn: name]

3: consider (oneself) as similar to somebody else; "He identified with

the refugees"

4: conceive of as united or associated

5: identify as in botany or biology, for example [syn: discover, key,

key out, distinguish, describe, name]

6: consider to be equal or the same; "He identified his brother as one

of the fugitives"

Source: WordNet ® 2.0, © 2003 Princeton University

Page 17: SDL 02 Corporate Identity 2014

How to think about identity?

Page 18: SDL 02 Corporate Identity 2014

Intention take note recognize create affinity

Operation

cognition memorize

I see, I hear

identification comparison

I identify

identification

I identify myself with

Subject

real qualities facts character physical manifestation

aesthetic qualities recognizability charisma

mental qualities affinity motifs self understanding

Result to get to know recognize identify

Key take-away #1:

Identification = Affinity

Page 19: SDL 02 Corporate Identity 2014

What creates identity?

Page 20: SDL 02 Corporate Identity 2014

First impression

Human Interaction

Qualities

visual appearanceposture, gesture, facial expression

attention, friendliness

voice, wordingage, gender, character

group affiliation, values system, education, life goals

Key take-away #2:

Identity is deeply human.

Page 21: SDL 02 Corporate Identity 2014

Sum = Culture Corporate Culture

Page 22: SDL 02 Corporate Identity 2014

IntroIdentity as a system

From identity to identify

Conclusion

Page 23: SDL 02 Corporate Identity 2014

Corporate Identity!

23

Key take-away #3:

CI is planning for the future

© Florian Vollmer,

Page 24: SDL 02 Corporate Identity 2014

Corporate Identity Who we are or what we

want to be

Corporate Behavior How we interact

Corporate Communication

How we talk

Public Relations How we present ourselves

to the public

Corporate Design How we present ourselves

visually

Advertising How we communicate our

products and services

Communication Design

The design of media Product Design The design of products

Environmental Design The design of our built

environment

Corporate Wording

How we talk to each other

Corporate Culture Goals and values

Corporate Image How we are perceived

by others

Corporate Organization How we work together

Service Design How we interact with

our customers

Social Media How we interact visibly

with the public

Ecosystem Design The design of product

systems and brand partners

Page 25: SDL 02 Corporate Identity 2014

Corporate Identity Who we are or what we

want to be

Corporate Behavior How we interact

Corporate Communication

How we talk

Public Relations How we present ourselves

to the public

Corporate Design How we present ourselves

visually

Advertising How we communicate our

products and services

Communication Design

The design of media Product Design The design of products

Environment Design The design of our built

environment

Corporate Wording

How we talk to each other

Corporate Culture Goals and Values

Corporate Image How we are perceived

by others

Corporate Organization How we work together

Internal

Customer-Facing

Corporate Identity (CI)

Service Design

GPDL© Florian Vollmer,

Page 26: SDL 02 Corporate Identity 2014

IntroIdentity as a system

From identity to identify

Conclusion

© Florian Vollmer,

Page 27: SDL 02 Corporate Identity 2014

How do you integrate human qualities?

How to protect CI into the future?

How does one stand out from the masses?

© Florian Vollmer,

Page 28: SDL 02 Corporate Identity 2014

© Florian Vollmer,