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Page 1: Scrum Master - CaseWare Africa · Scrum Master Division/Department ... • Providing support to the team using a servant leadership style and leading by example ... with state-of-the

Job Title

Scrum Master

Division/Department

Audit Software

Reason for Vacancy

Resignation

Reporting to: (name & position of Manager and any indirect reporting lines)

Development Operations Manager

Main Purpose of the Position

In this role you will work day-to-day with cross-functional, co-located development teams and their Product Owners (POs). You will bring your experience, fresh ideas and creative thinking to support and foster the positive evolution of their practices. You will focus on guiding them towards improving the way they work to achieve team goals and you will facilitate the teams’ key events. You will support the Development Operations Manager in the job of driving delivery within the teams and communicating the Product Roadmap to the rest of the Business. We are looking for someone who can demonstrate:

• a passion for driving the delivery of value-adding software products • a good grasp of and ability in team facilitation • a growing capability in coaching, mentoring and/or training skills • the desire to help teams evolve their practices through continual improvement • a personal commitment to growing and deepening their craft • successful experience in a similar role (e.g. team lead, project manager, etc.) or • a role/number of situations where you had free reign to organize your day and deliverables • understanding of the values and principles that underpin the Lean-Agile approach to work

Scrum Master Come join our world of Agile and self-organising teams! We expect the teams to take ownership of their own processes and do whatever they need to deliver great software, continually learn and hold true to the Agile Manifesto. The point of this role is to help them do just that.

Page 2: Scrum Master - CaseWare Africa · Scrum Master Division/Department ... • Providing support to the team using a servant leadership style and leading by example ... with state-of-the

For more information, or if you have any questions, please contact:

Candice Clark [email protected] | 011 507 0134

Key Deliverables and Weighting

• Doing everything possible to ensure that our clients and other stakeholders are delighted • Facilitating the Agile ceremonies for several teams and encouraging discussion, decision making and conflict

resolution • Providing regular feedback on delivery, impediments and team health to the Development Operations Manager • Guiding the team on how to interpret and apply Lean-Agile and Scrum practices and values • Guiding the team on how to get the most out of self-organisation • Assessing the maturity of the team and coaching the team to higher levels of maturity, at a pace that is

sustainable and appropriate for that team • Removing impediments or guiding the team to remove impediments • Building a trusting and safe environment where problems can be raised with an emphasis on problem

solving and resolution • Facilitate getting the work done without coercion, assigning, or dictating the work • Cultivating discussion, appropriate decision-making, and amicable conflict resolution • Assisting with internal and external communication, improving transparency and radiating information • Supporting the Product Owner, especially with respect to grooming and maintaining the product backlog • Providing support to the team using a servant leadership style and leading by example • Build a trusting and safe environment where problems can be raised without fear of blame or retribution,

with an emphasis of problem solving • Assist with internal and external communication, improving transparency and the flow of information. • Reporting on team and delivery stats on a regular basis

Management Level and Details of the Management Component of this role

This is an individual contributor role and will evolve into a leadership role.

Technical Knowledge, Skills and Abilities

• Understand Agile/Scrum/SAFe ® processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise

• Understand and drive the value of commitment to delivery made by a development team • Familiarity with software product and services orientated environments • Ability to interpret information and present it in an understandable format

Behavioural / Soft Competencies, Skills and Abilities

• Strong organizational skills – Self-organised and can organise others • Diligent Work Ethic and positive attitude • Strong interpersonal skills, problem solving, and attention to detail • Enjoys working with others but also comfortable working independently • Strong communication skills - written, in-person, phone • Communicative and social – Must be able to communicate well with teams • Facilitative – Must be able to lead and demonstrate value-add principles to a team, someone with a people flair

that is a straight talker • Assertive – Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a

voice of reason and authority • Situationally Aware – Must be the first to notice differences and issues as they arise and elevate them to

management • Enthusiastic – Must be high-energy

Page 3: Scrum Master - CaseWare Africa · Scrum Master Division/Department ... • Providing support to the team using a servant leadership style and leading by example ... with state-of-the

WORK WITH OUR INTERNATIONAL, WORLD CLASS SOLUTIONS

Established in the early nineties as CQS Technology Holdings, CaseWare Africa is one of South Africa’s leading software houses specialising in the design, development and deployment of software solutions for financial professionals. We provide a full range of professional services and “best of breed” solutions to nearly 4,000 customers spanning Audit, Risk Management and Corporate Performance Management.

The delivery capability of our team is focused on supplying quality products and services to our clients. This team, combined with state-of-the art infrastructure, allows us to provide clients with innovative solutions for diverse technology requirements. We provide a complete solution consisting of software, implementation and training, using proven best practice methodologies focused on providing an optimal return on investment.

Why should you work for CaseWare Africa?

• Continual improvement – Must continually be growing your craft, learning new tools and techniques to manage yourself and a team

• Conflict resolution – Must be able to facilitate discussion and facilitate alternatives or different approaches • Attitude of empowerment – Must be able to lead a team to self-organisation • Attitude of transparency – Must desire to bring disclosure and transparency to the business about development

and grow business trust

Education and Qualification

Essential requirements • Completed Degree/National Diploma (NQF Level 6) in Information Systems or Informatics

• Applicable certification in Agile, SAFe® or Scrum

Desirable Requirements

Details of Experience

Essential requirements • 5 years’ experience driving delivery in a software development environment • 3 years’ experience as scrum master • Good skills and knowledge of facilitation, situational awareness, conflict

resolution and continuous improvement

Desirable Requirements • Experience in Financial Software environment

Computer Skills and Knowledge

• A solid understanding of the processes required to build software / systems • Intermediate to advanced capabilities using Jira and / or Pivotal for monitoring development operations • Microsoft Office Suite • Experience using CaseWare software would be an advantage.

Page 4: Scrum Master - CaseWare Africa · Scrum Master Division/Department ... • Providing support to the team using a servant leadership style and leading by example ... with state-of-the

For more information, or if you have any questions, please contact:

Candice Clark [email protected] | 011 507 0134

Working Environment & Travel

No travel required.

Working hours

Standard working hours 08:00 – 17:00, overtime required when necessary. Teams have own arrangements

What will make the incumbent successful in this role?

The candidate must have strong interpersonal skills, be self-motivated and be a collaborative team player.

Equity Statement

We are committed to employment equity in our recruitment process. It is our company policy to promote within where ever possible. Therefore, priority will be given to our internal applicants if this enables us to achieve our Equity goals.