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Schwab Retirement Technologies ® Schwab RT Web 4.0 Transaction History Download to Quicken® User Guide For use with Quicken 2010 and later

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Schwab Retirement Technologies ®

Schwab RT Web 4.0 Transaction History Download to Quicken® User Guide

For use with Quicken 2010 and later

Schwab RT Web

Quicken Transaction Download September 2012

The material contained herein is proprietary to Schwab and for informational purposes only. The information is not intended to provide tax, legal or investment advice. Schwab does not guarantee the suitability or potential value of any particular information source. Certain information presented herein may be subject to change. The information or material contained in this document may not be copied, assigned, transferred, disclosed or utilized without the express written approval of Schwab. The Charles Schwab Corporation provides services to retirement plans and participants through its subsidiaries: Charles Schwab & Co., Inc.(Member SIPC), Charles Schwab Trust Company, a division of Charles Schwab Bank, Schwab Retirement Plan Services, Inc., Schwab Retirement Plan Services Company and Schwab Retirement Technologies, Inc.® (Schwab RT). Schwab RT is engaged in developing and licensing proprietary retirement plan recordkeeping systems to independent Third Party Administrators. For further information, contact Schwab Retirement Technologies, Inc. at 13925 Ballantyne Corporate Place, Suite 300, Charlotte, NC 28277, USA, Tel: (800)-628-2416, Web site: schwabRT.com. ©2010. Schwab Retirement Technologies, Inc. All rights reserved.

Contents

Table of Contents

Overview ..........................................................................................................................4 Enabling Quicken Transaction Export ..........................................................................5 Accessing Quicken from Schwab RT Participant Web ...............................................6 Subsequent Quicken Downloads ................................................................................10 Accessing Schwab RT Web from Quicken .................................................................12 Frequently Asked Questions (FAQ) for Participants .................................................13 Verifying Investment Holdings ....................................................................................15 Verifying 401(k) Transaction Data ...............................................................................16 How Quicken Transactions Differ................................................................................17

Schwab Retirement Technologies™

Source Roll Up (Sample Transaction Comparison)...................................................19

Transaction History Download to Quicken

Overview Schwab RT is pleased to announce the availability of Quicken Web Connect, which allow participants to view their 401(k) transactions in Quicken. Quicken is personal financial software that helps you see and manage all your finances in one place.

The new Quicken interface uses Web Connect, an OFX protocol that provides connectivity between Schwab RT participant Web and Quicken. Participants log on to your Web site and click the Download to Quicken button on the Transaction History page.

Downloaded transactions are automatically matched with existing transactions behind the scenes, and new ones are entered into the Quicken register. Web Connect also lets users access their account logon from within the Quicken software. Implementation of Quicken Web Connect requires you to sign a contract agreement with Schwab RT. Certain information is required to set up your account and to be listed in Quicken’s Financial Institution Directory. For this purpose, Schwab RT will provide you with a separate Intuit Financial Institution Branding/Directory Setup Information form to complete. To learn more about the advantages of integrating with Quicken, visit the Intuit site for financial institutions at fi.intuit.com. Note: This initial release of the Quicken download does not offer Direct Connect, which provides the ability to pay bills, transfer money, and other two way functionality.

In addition to Quicken, our transaction history download supports Microsoft Money. For important information about plans to sunset Microsoft Money, refer to the Microsoft site at http://www.microsoft.com/money/default.mspx.

Note: Quicken 2009 is no longer supported. Quicken 2010 and later are supported. The Quicken screens show in this document may differ depending on the version of Quicken you are using.

To begin the implementation process for your site, contact Schwab RT Client Services at 1-800-752-9029 or [email protected]. We will provide you with details on the required contract agreement and branding process.

September 2012 Schwab Retirement Technologies™ Page 4 of 21

Transaction History Download to Quicken

Enabling Quicken Transaction Export After you have signed the Quicken contract agreement, Schwab RT will activate an option that you can use to enable the Quicken export for your participant Web site. To enable the Quicken export, do the following: 1. In Schwab RT Admin, go to Plan Options, select a plan or plans, and click

Continue. 2. Select Advice and Planning Options. 3. Select Enable Quicken and Money Transaction Export. 4. Click Update.

September 2012 Schwab Retirement Technologies™ Page 5 of 21

Transaction History Download to Quicken

Accessing Quicken from Schwab RT Participant Web The procedure for accessing Quicken from the participant Web differs slightly depending on whether or not you are accessing Quicken for the first time. Both procedures are illustrated below.

Initial Quicken Download To access Quicken from Schwab RT Web for the first time, do the following: 1. Login to Schwab RT Web as a participant. 2. Go to the Transaction History page. 3. Select the desired date range and click the Download to Quicken icon

Note: The Quicken Help button displays a set of Frequently Asked Questions (FAQ) to familiarize participants with differences between the Schwab RT Web and Quicken 401(k) transactions.

4. On the Welcome window, select the appropriate option to indicate whether or not you are a new Quicken user. For purposes of this procedure, we’ll select the I am new to Quicken option. Note: If Quicken is not installed on your computer, Windows will prompt you to find or save the Quicken program file but it will not be able to open that file in the application. If this happens, visit http://quicken.intuit.com/ where you can purchase and download a copy of Quicken.

5. The next window presents options for naming your Quicken data file. For this procedure, we’ll accept the default file name and location.

6. The Quicken Product Registration displays next. We recommend that you register the product at the first opportunity; otherwise, the registration window will continue to appear at regular intervals throughout each Quicken session.

September 2012 Schwab Retirement Technologies™ Page 6 of 21

Transaction History Download to Quicken

7. Quicken displays the account confirmation window.

The window contains the following information:

Financial Institution The name of the Financial Institution (TPA) to which the account is registered.

Account Type Identifies the account type as Investment.

Account Number This ID identifies both the TPA and participant, and consists of a 3-character TPA ID, followed by a unique 8-character User ID. This ID does not use the participant’s Social Security number.

Do one of the following, then click Continue. • If you have an existing Quicken account set up to track your Schwab RT account,

select the Use an existing Quicken account and then select it from the list. • If you do not have an existing Quicken account, click Create a new Quicken

account and type the account name. Defaults to Investment at <TPA Name>.

September 2012 Schwab Retirement Technologies™ Page 7 of 21

Transaction History Download to Quicken

8. On the Additional 401(k) Information window, do the following: a. Type the Employer Name. b. Select Current Employer or Previous Employer. c. Select My Account or My Spouse’s Account. d. Click OK.

9. The One Step Update Summary displays update information. Click Close.

September 2012 Schwab Retirement Technologies™ Page 8 of 21

Transaction History Download to Quicken

10. Quicken opens and displays the Investing tab, which includes the Holdings register and other information.

September 2012 Schwab Retirement Technologies™ Page 9 of 21

Transaction History Download to Quicken

Subsequent Quicken Downloads After the participant has accessed Quicken for the first time, the screen sequence for subsequent sessions appears as follows: 1. Login to Schwab RT Web as a participant. 2. Go to the Transaction History page. 3. Select the desired date range and click the Download to Quicken icon. 4. When the File Download window appears, do one of the following:

a. Click Save to save the Quicken session to your hard drive. After the file is saved, click Open to access the session.

b. Click Open to access Quicken directly without saving the session.

5. Quicken displays a message to indicate whether any new transactions are available for update to Quicken. Click OK.

6. The One Step Update Summary displays update information. Click Close. Note: If the product has not yet been registered, the Quicken Product Registration displays next.

September 2012 Schwab Retirement Technologies™ Page 10 of 21

Transaction History Download to Quicken

7. The Quicken Setup Overview window displays. Participants can use this window to set up their accounts and view training videos.

September 2012 Schwab Retirement Technologies™ Page 11 of 21

Transaction History Download to Quicken

Accessing Schwab RT Web from Quicken In addition to accessing Quicken from Schwab RT Web, participants can access the TPA’s URL directly from within Quicken. For example, if a participant has Quicken installed on her home computer, she can access the TPA’s URL from within Quicken, using the following procedure. 1. In Quicken, select Online Center from the Online menu. 2. Select your Financial Institution from the list and click the Update/Send button in

the upper right corner. 3. The TPA’s logon page appears, allowing you to access your account on the Web.

After logging in, you will automatically be taken to the Transaction History page.

Contact Information The Online Center also provides contact information for participants. This information is obtained and entered in the system during the initial setup and branding process.

September 2012 Schwab Retirement Technologies™ Page 12 of 21

Transaction History Download to Quicken

Frequently Asked Questions (FAQ) for Participants Participants can access a set of frequently asked questions by clicking on the Help button next to the Quicken Download button in Schwab RT Transaction History.

Default content for the FAQ appears below: Quicken Download -- Frequently Asked Questions

How do I access Quicken from my retirement account? Open the Transaction History page, select the appropriate date range, and click the Download to Quicken button.

What if Quicken is not installed on my computer?

If Quicken is not installed on your computer, Windows will prompt you to find or save the Quicken program file but it will not be able to open that file in the application. If this happens, visit http://quicken.intuit.com/ where you can purchase and download a copy of Quicken.

Can I access my retirement account from within Quicken? Yes. In Quicken, select Online Center from the Online menu, select your Financial Institution, and then click the Update/Send button. The logon page appears, allowing you to access your account on the Web. After logging in, you will automatically be taken to the Transaction History page.

Where can I get help on using the Quicken software?

If you're having problems that are specific to your Quicken software, such as importing your data into Quicken, please refer to the help information within the Quicken program, or visit Quicken Technical Support on the Web.

Why do “Placeholder Entries” sometimes appear in the Quicken Transaction List?

Quicken uses a “Placeholder Entry” to summarize data for a missing portion of the transaction history. For any given security, if the total number of shares bought or added in a transaction list doesn't equal the number of shares in the account, then Quicken enters a placeholder transaction to make up the difference.

Why doesn't the market value of my account listed within Quicken match the market value

listed at the bottom of my register? Quicken may calculate market value differently under different circumstances. If you use the Online Quotes & News feature of Quicken to download fund prices, Quicken will use these prices to calculate the value of your fund and display this value at the bottom of your investment register and in your portfolio. If you do not use the Online Quotes & News feature, Quicken may use the share price associated with the most recent transaction involving your fund to calculate market value. If this is the case, then your market value will only be as accurate as your most recent transaction. Keep in mind that the market value listed on the Holdings tab in the Online Center is updated every time you download your account information. The Unit Price listed on the Holdings tab is based on the closing price of the fund from the previous business day.

September 2012 Schwab Retirement Technologies™ Page 13 of 21

Transaction History Download to Quicken

Why don't some of my account's transactions listed within Quicken match the transactions listed on my retirement account website? Cash Transactions: You may notice on the retirement account website Transaction History page the presence of “Cash Receipts” and/or “Cash Disbursements” transactions. These transactions "net-out" to zero and do not affect your share balances. For efficiency, these "net zero" cash transactions are not downloaded to Quicken. However, any time they do affect your share balance, be assured that they will be downloaded to Quicken's transaction register. Sources: Transactions appearing on your retirement account website will usually be broken down into “sources” or "money types" (for example, Employee Deferral, Employer Match, Employer Profit Sharing, Employer Money Purchase, etc.). However, in Quicken these same transactions are summed by source. (Exceptions to this are transfers from one fund to another.) For example, on your retirement account website you may see two transactions for the same security on the same day with different sources, say “Employee Deferral” and “Employer Match”. However, in Quicken you might see a single BUYMF transaction which represents the sum of the two “Employee Deferral” and “Employer Match” transactions. Again, this difference does not affect share balance and is done to minimize the download time and file size.

September 2012 Schwab Retirement Technologies™ Page 14 of 21

Transaction History Download to Quicken

Verifying Investment Holdings If you wish to verify that investment holdings displayed in Quicken match the holdings in Schwab RT Web, do the following: 1. In Schwab RT Web, open the Investment Summary page. 2. Access Quicken from the icon on the Transaction History page. 3. In Quicken, on the Investing Overview tab, select Go to Full Portfolio under

Options. 4. Compare the Quicken Full Portfolio window with the Schwab RT Investment

Summary to verify that the account holdings are identical.

Note: In some instances, Quicken investment data may vary to within one penny of the Schwab RT data for the same investment due to rounding.

September 2012 Schwab Retirement Technologies™ Page 15 of 21

Transaction History Download to Quicken

Verifying 401(k) Transaction Data If you wish to verify the accuracy of transaction history in Quicken against the same transactions in Schwab RT, do the following: 1. In Schwab RT Web, open the Transaction History page and use the filter options to

select a specific date range (or accept the default range). 2. Access Quicken from the icon on the Transaction History page. 3. In Quicken, on the Investing tab, select Transactions. The Transactions window

displays, as shown below. 4. Compare the transactions in Schwab RT with the transactions in Quicken to verify

that the data is identical. Note: Use the displayed Schwab RT transactions for comparison or export to an Excel spreadsheet (recommended) using the Excel icon in the upper right. For an illustration of a data comparison between the two systems, see “Source Roll Up (Sample Transaction Comparison)” later in this document.

September 2012 Schwab Retirement Technologies™ Page 16 of 21

Transaction History Download to Quicken

How Quicken Transactions Differ This section identifies some features of Quicken that differ from the way transaction data is presented to participants in Schwab RT Web.

Comparing Transaction Data Elements The table headings used to identify transactions differ between Schwab RT and Quicken, as shown in the following table. Items marked with an asterisk (*) are discussed in more detail later.

Schwab RT Transaction Data Quicken Transaction Data

Transaction Type * Action

Transaction Date Date

Transaction Amount Inv Amt

Source Name * (not shown)

Investment Name Security

Units Description

Price Description

Activity Type * (click on transaction to display)

Requestor (not shown)

Investment Performance links * (not shown)

(not shown) Cash Balance

Transaction Types vs. Actions For each investment, Quicken aggregates data by Action type (Bought, Sold, or Reinvest) across all available sources. By contrast, Schwab RT reports investment data by individual source for each investment and Transaction Type. In addition to buys and sells, Schwab RT also reports cash receipts and disbursements, while Quicken does not.

September 2012 Schwab Retirement Technologies™ Page 17 of 21

Transaction History Download to Quicken

September 2012 Schwab Retirement Technologies™ Page 18 of 21

In this case, the placeholder represents transaction history that occurred before the date range selected for the displayed transaction history.

Quicken uses a “Placeholder Entry” to summarize data for a missing portion of the transaction history. For any given security, if the total number of shares bought or added in a transaction list doesn't equal the number of shares in the account, then Quicken enters a placeholder transaction to make up the difference.

Placeholder Entry

In Schwab RT Web, when you click on a transaction, the investment performance report for that investment displays. The Schwab RT transaction history includes a separate Activity Type column for each transaction.

Note: For information on using these and other controls, participants should be encouraged to consult the online help and training resources available in Quicken.

In Quicken, when you click on a transaction, it shows a description of the activity and provides options to enter, edit, delete, and attach data, as shown below.

Transaction Detail

Transaction History Download to Quicken

September 2012 Schwab Retirement Technologies™ Page 19 of 21

Source Roll Up (Sample Transaction Comparison) Most transactions on Schwab RT Web have a one-to-one correspondence with the Quicken register. Others are totaled across Sources. To demonstrate this difference, we’ll compare sample transactions from Schwab RT Web with the same transactions in Quicken. The following table shows the initial display of Schwab RT transactions for the Artisan International Inv fund. For clarity of illustration, some transaction dates have been deleted. On the next page, we’ll resort the data and compare it to Quicken to show examples of transactions that are rolled up across sources. Red and blue font is used to identify those transactions. Schwab RT Web, Transaction History (initial display, exported to spreadsheet and sorted, with Sources reported separately)

Transaction Type Transaction

Date Transaction

Amount Source Name Investment Name Units Price Activity Type SALE OF SHARES 07/15/2009 $4.49 Employee Deferral Artisan International Inv 0.265 $16.85 CONSULTING FEE CASH DISBURSEMENT 07/15/2009 $4.49 Employee Deferral Artisan International Inv 0.000 $16.85 CONSULTING FEE CASH DISBURSEMENT 07/15/2009 $0.99 Employer Match Artisan International Inv 0.000 $16.85 CONSULTING FEE SALE OF SHARES 07/15/2009 $0.99 Employer Match Artisan International Inv 0.059 $16.85 CONSULTING FEE CASH DISBURSEMENT 07/15/2009 $15.75 Employer Money Purchase Artisan International Inv 0.000 $16.85 CONSULTING FEE SALE OF SHARES 07/15/2009 $15.75 Employer Money Purchase Artisan International Inv 0.933 $16.85 CONSULTING FEE CASH DISBURSEMENT 07/15/2009 $0.16 Roth Deferral Artisan International Inv 0.000 $16.85 CONSULTING FEE SALE OF SHARES 07/15/2009 $0.16 Roth Deferral Artisan International Inv 0.010 $16.85 CONSULTING FEE PURCHASE OF SHARES 07/14/2009 $11.46 Employee Deferral Artisan International Inv 0.706 $16.24 EMPLOYEE PRE-TAX CONTRIBUTION PURCHASE OF SHARES 07/14/2009 $12.54 Employee Deferral Artisan International Inv 0.772 $16.24 EMPLOYEE PRE-TAX CONTRIBUTION PURCHASE OF SHARES 07/14/2009 $6.27 Employer Match Artisan International Inv 0.386 $16.24 EMPLOYER MATCHING CONTRIBUTION PURCHASE OF SHARES 07/14/2009 $83.64 Employer Money Purchase Artisan International Inv 5.149 $16.24 EMPLOYER CONTRIBUTION PURCHASE OF SHARES 07/14/2009 $12.54 Roth Deferral Artisan International Inv 0.772 $16.24 EMPLOYEE POST TAX CONTRIBUTION SALE OF SHARES 07/06/2009 $307.67 Employee Deferral Artisan International Inv 18.818 $16.35 ASSET ALLOCATION SALE OF SHARES 07/06/2009 $67.71 Employer Match Artisan International Inv 4.141 $16.35 ASSET ALLOCATION SALE OF SHARES 07/06/2009 $1,065.75 Employer Money Purchase Artisan International Inv 65.184 $16.35 ASSET ALLOCATION SALE OF SHARES 07/06/2009 $1.42 Roth Deferral Artisan International Inv 0.087 $16.35 ASSET ALLOCATION SALE OF SHARES 07/06/2009 $6.12 Roth Deferral Artisan International Inv 0.374 $16.35 ASSET ALLOCATION PURCHASE OF SHARES 06/29/2009 $11.46 Employee Deferral Artisan International Inv 0.681 $16.82 EMPLOYEE PRE-TAX CONTRIBUTION PURCHASE OF SHARES 06/29/2009 $12.54 Employee Deferral Artisan International Inv 0.746 $16.82 EMPLOYEE PRE-TAX CONTRIBUTION PURCHASE OF SHARES 06/29/2009 $6.27 Employer Match Artisan International Inv 0.373 $16.82 EMPLOYER MATCHING CONTRIBUTION PURCHASE OF SHARES 06/29/2009 $83.64 Employer Money Purchase Artisan International Inv 4.970 $16.82 EMPLOYER CONTRIBUTION PURCHASE OF SHARES 06/29/2009 $12.54 Roth Deferral Artisan International Inv 0.746 $16.82 EMPLOYEE POST TAX CONTRIBUTION PURCHASE OF SHARES 06/12/2009 $11.46 Employee Deferral Artisan International Inv 0.673 $17.03 EMPLOYEE PRE-TAX CONTRIBUTION PURCHASE OF SHARES 06/12/2009 $12.54 Employee Deferral Artisan International Inv 0.737 $17.03 EMPLOYEE PRE-TAX CONTRIBUTION PURCHASE OF SHARES 06/12/2009 $6.27 Employer Match Artisan International Inv 0.368 $17.03 EMPLOYER MATCHING CONTRIBUTION PURCHASE OF SHARES 06/12/2009 $83.64 Employer Money Purchase Artisan International Inv 4.912 $17.03 EMPLOYER CONTRIBUTION PURCHASE OF SHARES 06/12/2009 $12.54 Roth Deferral Artisan International Inv 0.737 $17.03 EMPLOYEE POST TAX CONTRIBUTION

rans n action History Download to QuickeT

September 2012 Schwab Retirement Technologies™ Page 20 of 21

Trans Type Trans Date

TransAmt Source(s) Combined Investment Units Price Activity Type

PURCHASE OF SHARES 06/29/2009 $24.00 Employee Deferral Artisan International Inv 1.427 $16.82 EMPLOYEE PRE-TAX CONTRIB. PURCHASE OF SHARES 06/29/2009 $12.54 Roth Deferral Artisan International Inv 0.746 $16.82 EMPLOYEE POST TAX CONTRIB. PURCHASE OF SHARES 06/29/2009 $6.27 Employer Match Artisan International Inv 0.373 $16.82 EMPLOYER MATCHING CONTRIB. PURCHASE OF SHARES 06/29/2009 $83.64 Employer Money Purchase Artisan International Inv 4.970 $16.82 EMPLOYER CONTRIBUTION

SALE OF SHARES 07/06/2009 $1,448.67

Employee Deferral + Employer Match + Employer Money Purchase + Roth Deferral Artisan International Inv 88.604 $16.35 ASSET ALLOCATION

PURCHASE OF SHARES 07/14/2009 $24.00 Employee Deferral Artisan International Inv 1.478 $16.24 EMPLOYEE PRE-TAX CONTRIB. PURCHASE OF SHARES 07/14/2009 $12.54 Roth Deferral Artisan International Inv 0.772 $16.24 EMPLOYEE POST TAX CONTRIB. PURCHASE OF SHARES 07/14/2009 $6.27 Employer Match Artisan International Inv 0.386 $16.24 EMPLOYER MATCHING CONTRIB. PURCHASE OF SHARES 07/14/2009 $83.64 Employer Money Purchase Artisan International Inv 5.149 $16.24 EMPLOYER CONTRIBUTION

• On 06/29/2009, Quicken shows rolled up transaction amounts by source ($24.00 = $11.46 Employee Deferral + $12.54 Employee Deferral) and rolled-up units (1.427 = 0.681 Employee Deferral + 0.746 Employee Deferral). See blue font below.

• On 07/06/2009, the SoldX transaction amount in Quicken is rolled-up by all sources ($1,448.67 = $307.67 Employee Deferral + $67.71 Employer Match + $1,065.75 Employer Money Purchase + $1.42 + $6.12 Roth Deferral). See red font below.

Schwab RT Web, Transaction History, isolated by Date, Activity Type and Transaction type, with Sources combined.

In this one to one comparison, note that the following transactions have been totaled across sources:

Transaction History Download to Quicken

September 2012 Schwab Retirement Technologies™ Page 21 of 21