SAP SD - Understand the

SD sales process thoroughly

Overview of Sales Process

1. Create Sales Quotations2. Create Sales Order3. Outbound Delivery4. Billing5. Sales Return6. Credit Memo7. Inter-Company Sales8. Using Partner Functions9. Sales Reports10. Important Tables in Sales

Sales Process

Outbound Delivery

Sales Quotations

Sales Order

Billing Sales Return

It is a preliminary document which is sent to the customer quoting the best price for each product/goods.

1

Sales Process

Once agreed with the prices quoted, a sales order is generated which specifies the goods to be supplied in an agreed upon quantity.

2

Outbound Delivery

Sales Quotations

Sales Order

Billing Sales Return

Sales Process

Sales Return

The goods are shipped to the customer and an accounting document i.e. Goods Issued Document is posted in Finance Module.

3Outbound Delivery

Sales Quotations

Sales Order

Billing

Sales Process

Once the customer confirms the reception of the goods, the customer is billed for the goods purchased.

4

Outbound Delivery

Sales Quotations

Sales Order

Billing Sales Return

Sales Process

In case, the customer returns the goods (damaged/replacement), Goods Movement Document is posted to the Finance Module.

5

Outbound Delivery

Sales Quotations

Sales Order

Billing Sales Return

Sales Process

Credit Memo

Once the goods are returned, the customer’s outstanding debt is adjusted and a Credit memo is issued.

6

Outbound Delivery

Sales Quotations

Sales Order

Billing Sales Return

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