san francisco's forensic center: building pg and aps collaboration talitha guinn
DESCRIPTION
San Francisco's Forensic Center: Building PG and APS Collaboration Talitha Guinn Elder Abuse Prevention at IOA Jill Nielsen, LCSW Adult Protective Services, City and County of San Francisco Mary Ann Warren, JD Office of the Public Guardian, City and County of San Francisco. - PowerPoint PPT PresentationTRANSCRIPT
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San Francisco's Forensic Center: Building PG and APS Collaboration
Talitha GuinnElder Abuse Prevention at IOA
Jill Nielsen, LCSWAdult Protective Services, City and County of San Francisco
Mary Ann Warren, JD Office of the Public Guardian, City and County of San Francisco
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Goals of Presentation Explore APS and PG frameworks for protecting vulnerable
adults. Facilitate communication between APS and PG to improve
the quality of APS referrals for conservatorship and to facilitate the investigation process for conservators.
Learn how a multi-disciplinary forensic center model can improve client outcomes and enhance coordination and understanding between the PG and APS.
Learn to build collaboration between the PG and APS.
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Why we are here
To help those who help the vulnerable
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How does the Forensic Center improve APS/PG collaboration?
Neuropsych evaluations as valuable tool Cross-training about roles of partner agencies Neutral communication forum Early intervention – allows PG to provide
feedback about information needed and possible alternatives
More appropriate and robust referrals from APS
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Our ModelWe are a true public/private partnership
Community-based No medical center or medical model (LA and UCI)
Our partners are representatives from the following agencies: DAAS
APS Public Guardian (PG)
SFPD District Attorney City Attorney Ombudsman IOA – Coordinates FC IOA contracts to provide
Geriatrician Psychologist
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Beginning• Precursors to Forensic Center
– Multidiciplinary Team Meeting (MDT) Started at IOA in 1981
– Multidisciplinary Assessment Team (MAT) starts with vision from IOA, Social Services, Law Enforcement and the DA’s Office
• DA Harris proposed new elder abuse center in SF late 2006
• Planning with all partner agencies
• Funding provided through Archstone Foundation and The City and County of San Francisco
• Launched Jan 2008 – Five Year Anniversary 1/2013!
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Forensic Centers• Four Forensic Centers in California
– San Francisco www.sfeafc.org– Orange County www.elderabuseforensiccenter.com– LA www.lacelderabuse.org– San Diego
http://www.sandiego.gov/sandiegofamilyjusticecenter/services
• Three similar models in US outside of CA– Texas
www.uth.tmc.edu/schools/med/imed/divisions/geriatrics/team-institute.html
– New York http://nyceac.com/– Hawaii http://www.elderjusticehonolulu.com/
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Services Forensic Review meetings – Formal case consultation
by our multi-disciplinary team of professionals Coordinated Homevisits – Two or more participating
FC team members go to the client’s home together i.e. Police and an APS social worker, Geriatrician and Geropsychologist
Medical evaluations – Geriatrician evaluates medical/mental status at the request of the team
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Medical record review – Geriatrician reviews to determine medical status/standard of care inquiries
Psychological/Neuropsychological Assessments – Geropsychologist conducts per request of the team
SFPD – Office Hours at APS Collaboration with
community partners and city agencies on elder abuse public awareness campaigns, education to professionals, and protocol.
Services Continued . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Forensic Review Meetings Weekly 90 min. meetings at APS office 2-3 times a month
Discuss ~2 new cases and 3 follow up cases on average Referrals of cases from any partner agency
Most initially from APS Case Consultation
Examine case from a multidisciplinary perspective Is this a crime? If so, what is needed for a successful
prosecution? What are our goals? Safety – Harm Reduction – Prosecution
– Referral to other agenciesDiscuss protocols, policy, and other “business”
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Mission Statement
The San Francisco Elder Abuse Forensic Center will prevent and combat the abuse, neglect and exploitation of elders and dependent adults in San Francisco. This will be accomplished with the following strategies:
Improve communication and coordination among the legal, medical, social services professionals who investigate and intervene in cases of elder and dependent adult abuse.
Increase access to potential remedies and justice for those who have been victimized.
Educate policy makers, professionals, caregivers, older adults and their families about preventing, reporting, and stopping elder and dependent adult abuse.
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Benefit to APS and PG Consultation with Geriatrician – Benefit to PG
and APS for case planning purposes Targeted intervention for chronic self-neglect
cases Strategic planning with partner agencies to
manage involuntary aspect of service planning Relationship Building between all Partner
Agencies
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Data Jan 2008 - Present
Abandonment 8Abduction 4Isolation 17Neglect 71physical - assault/ battery 37physical -Chem. Restraint 3physical -Restraint or deprivation3Psychological 60Self-Neglect 62Sexual 5Fin. Real estate 46 Total Financial Abuse 165Fin. Other 119Other/unknown 141 *Undue Influence
576 (multiple types of abuse per case)
Total Meetings (FC & MDT) 144
Psych Clients 127FC Clients 360Total Clients 487
AVG Age 75Med Age 78
# %Men 138 38.33Women 217 60.28Group 5 1.39
360 100.00
Our next data project is mapping abuse by zip code and type!
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What Is Adult Protective Services?
Adult Protective Services is a county-based program that intervenes to remedy or reduce danger to dependent adults and elders who are at risk of physical, sexual, mental or financial abuse, neglect or self-neglect.
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Adult Protective Services Mission
To maintain the health and safety of dependent and elder adults in the community, in the least restrictive environment.
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Adult Protective Services Goals
Protect physical well-being of victims. Prevent or intervene to prevent financial
abuse. Prevention education and services. Delay or prevent institutionalization. Maintain independent living. Link community services to reduce
repeated referrals.
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Types of Abuse
Physical Abuse Neglect Psychological Financial Abuse Abandonment Isolation Self Neglect/Inability to
Manage
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APS Interventions
Conduct investigation and forward findings to local law enforcement as appropriate
Arrange for the immediate safety of the individual Develop a plan for the care and safety of the
individual and their property Initiate referral for conservatorship, when
necessary Refer to community agencies and support
resources General advocacy
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Guiding Principles
Respect for self-determination of the client except when a crime has been committed
A victim may refuse/withdraw consent at any time to an investigation or to services by APS, unless a Penal Code Section has been violated
If an individual lacks capacity to give consent or is under the influence of other(s) a petition for temporary conservatorship may be initiated
Least restrictive services
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Public Guardian
To assist older adults and adults with disabilities and their families maximize self-sufficiency, safety, health and independence so that they can remain living in the community for as long as possible and maintain the highest quality of life.
Mission of the Department of Aging and Adult Services
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Probate Conservatorship: What is it?
To protect and care for the person and to administer the estate of those who, without assistance, cannot provide for the basic needs of food, shelter, or clothing or are unable to resist fraud or undue influence
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Conservator of Person
There must be evidence that the proposed conservatee is unable to properly provide for his personal needs for physical health, food, clothing, or shelter
There must be evidence of a correlation between the deficit and the need for conservatorship
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Conservator of the Estate
There must be evidence that the proposed conservatee is substantially unable to manage his financial resources or resist fraud or undue influence.
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Temporary Conservatorship
There must be evidence of an urgent need - such as the need for a medical procedure or the need to safeguard assets in imminent danger of loss.
The probate conservatorship is not renewed automatically; it remains in place unless the conservatee or conservator petitions the Court for termination at any time
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Obstacles for PG Conservators Limited number of placement opportunities. Greater number of clients requiring secure
placements. Increasingly complex financial abuse cases. T-Cons can only be carried out when there is
an urgent need. Changes in requirements about notification to
family members. Cases may be continued without proper notice.
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LPS Mental Health Conservatorship
Individual is determined to be gravely disabled secondary to mental illness and is unable/unwilling to accept treatment
Is going to be treated in a licensed locked psychiatric setting following stabilization of an acute episode
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How to use LPS
Process begins in acute psychiatric setting Petition is filed by MD after 5250 (14 day
hold) has been initiated This provides for a 30 day period to
investigate need for conservatorship and alternatives
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Obstacles for LPS Conservators
Effort to use LPS as a means to provide treatment to chronic substance users
Limited availability of locked programs for mental heath clients who have organic and substance abuse problems concurrently
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Differing Frameworks to Protection
Public Guardian • Option of last resort• Court driven and
highly regulated• Involuntary service
Adult Protective Services• Crisis Oriented• Realigned and loosely
regulated• Voluntary Service
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Similar Frameworks to Protection
Public Guardian Protect clients from
exploitation and abuseLeast restrictive options
for carePromote client well-
being
Adult Protective ServicesProtect clients from
exploitation and abuseLeast restrictive options
for careRight to self-
determination
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Collaborative Interventions through the Forensic Center
Criminal remedies Civil (Probate Conservatorship + referrals) Enhancing safety Medical Psychological Services Expert recommendations Expert witness (med and psych) Outreach
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Abused by daughter“I wish she would die”
Left in bed without blankets, windows open in winter Fell ill and hospitalized, but not for over 5 days FC meeting Emergency psych evaluation Emergency conservatorship Restraining order Placed safely and anonymously
Case Vignette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Building Collaboration through the Forensic Center
Interdisciplinary Education Learning about the limits of APS authority Role of the probate court for PG cases Medical, social work education for partners such as law
enforcement Common understanding that conservatorship is not
the quick-fix that we all wish it would be.
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Relationships are created and maintained.
Increased contact between APS/PG staff.
Common focus on helping vulnerable clients.
Enhanced understanding about challenges of each program.
Building Collaboration through the Forensic Center
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Improved referral packets from APS APS workers have context for the information
required. Requests for further information made in
neutral setting and APS willing to cooperate. Tools and resources are brought forward during
Forensic Center meetings to assist with referral process.
Positive Outcomes from Collaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Avoiding Conservatorship Creative problem-solving happens during Forensic Center
meetings. Conservatorship seen by all as measure of last resort.
Geriatrician provides increased access to SF General Hospital to enhance safety
Use of 2900 to protect assets Contacting regulatory boards for follow up on
abusers
Positive Outcomes from Collaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Efficiency More direct contact between agencies with
less run around Medical consultations Psychological evaluations eases
conservatorship process and better care plans.
Added Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Advocacy Informed by CollaborationRecognized need for caregiver trainingEnd of life care educationDeveloped a newsletter to raise awareness about
scamsPolice educationBus Shelter Ads
Added Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Challenges • On-going Education Needed
-Rotation of Forensic Center partners-Refreshers needed for APS/PG staff
• Demonstrating the Efficiency Aspect of the Forensic Center to all partners
• Arriving at Consensus about Client Interventions
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Challenges
• Lacking Necessary Tools - Depending on “Watchful Waiting”
• Challenging Client Portraits
• Building a Team-Engaging assigned representatives and maintaining their engagement.
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Case Study
$40,000 overseas so that the taxes and handling fees would be covered. He mentioned this to the bank teller as he exited the bank with a money order in hand. The bank teller called APS. APS knew who to call at SFPD, the PG, and the DA’s office. That same day, the police were able to intercept the payment at FedEX before it went out, and saved Mr. W’s life savings. The PG prepared and served a “2900” on the bank to marshal his assets. The PG then petitioned for conservatorship after obtaining a psychological evaluation through the Forensic Center.
Mr. W. thought he won the lottery. All he had to do was send
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Elder Abuse Prevention
There’s an App for that!Go to your app store and search ‘368’
App update. Over 2150 downloads!
Boulder County Area Agency on Aging andWilliam Mitchell College of Law in MinnesotaAre creating an app based on our model.
IOA exploring funding for app updates and developing an app for the general public. http://www.centeronelderabuse.org/368ElderAbuseCA.asp
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Civil/Criminal Elder Financial Abuse Guide
Elder financial abuse can be both a civil wrong and a crime. Civil remedies primarily seek to help victims recover from the consequences of exploitation; criminal sanctions seek to punish and deter such wrongful conduct. both serve important public policy objectives and promote the legislature’s goal of reducing or eliminating elder financial abuse. While the same wrongful conduct can create both civil and criminal liability, the legal requirements and the practical considerations of each differ significantly. Generally, civil lawyers are unaware of the requirements for a successful criminal prosecution; similarly, prosecutors are often unaware of the requirements for a successful civil action. both may be frustrated that the other lacks greater interest or insight. The purpose of this publication is to bridge this gap by providing an overview of the law, issues, and practical concerns of elder financial abuse from both a civil and criminal perspective. its goal is to promote understanding between prosecutors and victim’s lawyers with the expectation that this will lead to greater cooperation and thereby help reduce elder financial abuse
Hard copies available at the IOA tableDownload the PDF here: http://www.ioaging.org/File%20Library/Abuse/CivilCriminalResourceGuide_0512.pdf
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The Journey Continues. We have grown as a team and we continue to re-evaluate our structure, and services, in an effort to improve outcomes for our clients.