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Page 1: Sajhedari Bikaas Project - Nepal Development Research ... · Sajhedari Bikaas Project Partnership for Local Development Assessing Local Governance in Earthquake Recovery Districts

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Sajhedari Bikaas Project Partnership for Local Development

Assessing Local Governance in

Earthquake Recovery Districts of Nepal

Baseline Assessment

September 2016

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Sajhedari Bikaas Project

Partnership for Local Development

Assessing Local Governance in Earthquake Recovery Districts

of Nepal: Baseline Assessment

September 2016

Assessment conducted by,

Nepal Development Research Institute for the Sajhedari Bikaas Project

(Under Contract DUNS No.557770222)

This study is made possible by the generous support of the American people through the United States Agency

for International Development (USAID). The content provided is the responsibility of Nepal Development

Research Institute (NDRI) and does not necessarily reflect the views of USAID or the United States Government.

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Table of Contents

Table of Contents ...................................................................................................................................................... 2

Tables ........................................................................................................................................................................... 4

Figures ......................................................................................................................................................................... 5

Abbreviations ............................................................................................................................................................. 7

Acknowledgements................................................................................................................................................... 8

Chapter 1: Introduction .................................................................................................................... 9 1.1 Project Background ................................................................................................................................... 9 1.2 Program Interventions ............................................................................................................................... 9 1.3 Objectives ................................................................................................................................................ 10

Chapter 2: Methodology ............................................................................................................... 11 2.1 Area of Study .......................................................................................................................................... 11 2.2 Sampling Strategy ................................................................................................................................. 12

2.1.1 Sample Design ................................................................................................................................... 12 2.1.2 Sample Size Distribution:.................................................................................................................. 12

2.3 Data Collection Technique .................................................................................................................... 14 2.4 Questionnaire Development and Pilot Study .................................................................................... 14

2.4.1 Questionnaire Design ........................................................................................................................ 14 2.4.2 Pilot-Study ........................................................................................................................................... 15

2.5 Training of Field Researchers and their Mobilization...................................................................... 16 2.6 Data Processing and Analysis .............................................................................................................. 16 2.7 Quality and Validity of Data............................................................................................................... 17 2.8 Limitations ................................................................................................................................................. 17 2.9 Ethical Issues ............................................................................................................................................. 17

Chapter 3: Results and Discussion ................................................................................................ 18 3.1 Socio-demographic Characteristics of Respondents ........................................................................ 18

3.1.1 Age ....................................................................................................................................................... 18 3.1.2 Caste/ethnicity ................................................................................................................................... 18 3.1.3 Household Head ................................................................................................................................ 19 3.1.4 Marital Status ..................................................................................................................................... 20 3.1.5 Literacy Status .................................................................................................................................... 21 3.1.6 Primary Occupation .......................................................................................................................... 22 3.1.7 Current Shelter ................................................................................................................................... 23 3.1.8 Physical Disability .............................................................................................................................. 23 3.1.9 Awareness about Different Organizations and their Effectiveness ......................................... 24 3.1.10 Top Five Effective Organizations ................................................................................................. 27

3.2 Ward Citizen Forum (WCF) Members................................................................................................ 29 3.2.1 Respondents as WCF Members ...................................................................................................... 29 3.2.2 WCF Members’ Involvement in VDC Planning Process ............................................................... 30

3.3 Community Development Projects (CDPs) .......................................................................................... 31 3.3.1 Awareness of CDPs ........................................................................................................................... 31 3.3.2 Participation in CDP Activities ......................................................................................................... 32 3.3.3 Perception of CDP Activities and Services .................................................................................... 34 3.3.4 Types of CDPs and Cost ................................................................................................................... 35 3.3.5 Criteria for Selection of CDP .......................................................................................................... 35 3.3.6 Public Hearings .................................................................................................................................. 36

3.4 VDC Service Delivery ............................................................................................................................ 38 3.4.1 Types of Services Received through VDC ..................................................................................... 38 3.4.2 Effectiveness of Services Delivered through VDCs ..................................................................... 38

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3.4.3 Reason for Ineffective Services Provided by VDC ..................................................................... 39 3.4.4 Prioritization of Infrastructure or Service Improvements ............................................................ 40 3.4.5 Level of Satisfaction with VDC Service Delivery ......................................................................... 40 3.4.6 VDC Staff Presence ........................................................................................................................... 41 3.4.7 Perception of the Utilization of Funds in VDCs ............................................................................ 42 3.4.8 Sources Utilized for Gathering Information on the Transparency of the use of VDC Funds 43

3.5 Conflict Mediation .................................................................................................................................. 44 3.5.1 Disputes Confronted .......................................................................................................................... 44 3.5.2 Type of Disputes Experienced ........................................................................................................ 45 3.5.3 Dispute Resolving Mechanisms ........................................................................................................ 46

3.6 Gender Based Violence (GBV) ............................................................................................................ 47 3.6.1 Perception of GBV and HH decision making ............................................................................... 47

3.7 Recovery and Reconstruction ................................................................................................................ 49 3.7.1 Knowledge about Mobile Service Camp (MSC) ......................................................................... 49 3.7.2 Types of Services received through Mobile Service Camps ..................................................... 49 3.7.3 Infrastructure/Services Damaged and Affected ......................................................................... 50 3.7.4 Extent of Damage of Infrastructure/Services and Their Restoration Levels .......................... 51

Chapter 4: Summary of key findings............................................................................................. 53 4.1 Key Findings............................................................................................................................................. 53

Demographic Features..................................................................................................................................... 53 WCF Membership and Participation in VDP ............................................................................................... 53 Community Development Projects .................................................................................................................. 54 VDC Service Delivery ...................................................................................................................................... 54 Conflict Mediation ............................................................................................................................................ 54 Gender Based Violence .................................................................................................................................. 55 Recovery and Reconstruction .......................................................................................................................... 55

Annex ........................................................................................................................................................................ 56

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Tables

Table 1: Project indicators ............................................................................................................................................. 10

Table 2: Salient features of study districts ................................................................................................................. 11

Table 3: Population and sample size by caste/ethnicity and district ................................................................... 12

Table 4: Total sample in VDC by district .................................................................................................................... 13

Table 5: Data collection type ....................................................................................................................................... 14

Table 6: Pre-test survey sample in Chhampi VDC .................................................................................................... 16

Table 7: Age distribution of respondents in percentages ....................................................................................... 18

Table 8: Percentage of respondents by caste/ethnicity ......................................................................................... 19

Table 9: Percentage of respondent’s relationship to head of household ............................................................ 19

Table 10: Percentage of educational status by respondent type ......................................................................... 21

Table 11: Percentage of educational status of respondents by caste/ethnicity ................................................ 21

Table 12: Percentage of occupational status by respondent type ....................................................................... 22

Table 13: Percentage of respondent’s shelter by caste/ethnicity ......................................................................... 23

Table 14: Percentage of disability by age group and respondent type ........................................................... 24

Table 15: Percentage of respondent’s knowledge about different organizations who said yes ................... 26

Table 16: Percentage of respondent’s perception on level of effectiveness about different organizations 26

Table 17: Percentage of age distribution of WCF members ................................................................................. 29

Table 18: Percentage of WCF respondents who said yes to participation, made suggestion and voice their opinion ............................................................................................................................................................................... 30

Table 19: Percentage of response by caste/ethnicity ............................................................................................. 30

Table 20: Respondents perception on level of agreement on CDP activities by respondent type ................ 35

Table 21: Type of CDPs stated to cost too much money in percentage .............................................................. 35

Table 22: Percentage of responses for services accessed through VDC ............................................................. 38

Table 23: Explanations provided for ineffective VDC service delivery .............................................................. 39

Table 24: Percentage of level of satisfaction with VDC service delivery ........................................................... 41

Table 25: Presence of VDC secretary and VDC staff in VDC office .................................................................... 41

Table 26: Percentage of responses on sources used for information about VDC level public spending ...... 43

Table 27: Conflict faced by age classification ......................................................................................................... 44

Table 28: Type of conflict experienced by respondents in percentage .............................................................. 45

Table 29: Percentage among conflict experienced by respondent type ............................................................ 45

Table 30: Percentage of conflict resolving mechanism adopted by respondent ............................................... 46

Table 31: Summary based on Likert scale for GBV and HH decision making ................................................... 47

Table 32: Percentage of services damaged and respondent affected by the damage ................................. 50

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Figures

Figure 1: Open Data Kit (ODK) framework for data collection ............................................................................ 15

Figure 2: Number of field researchers ........................................................................................................................ 16

Figure 3: Percentage of respondents as household heads by age group and respondent type ................... 20

Figure 4: Percentage of respondent's marital status ................................................................................................ 20

Figure 5: Percentage of respondent's primary occupational status ...................................................................... 22

Figure 6: Shelter of respondents in percentage ........................................................................................................ 23

Figure 7: Physical disability by respondent type...................................................................................................... 23

Figure 8: Percentage of respondents’ knowledge about different organizations ............................................. 25

Figure 9: Percentage of response for top five effective organizations ............................................................... 27

Figure 10: Percentage of respondent’s as member of WCF .................................................................................. 29

Figure11: Percentage of respondents who have heard about CDP (a) by respondent type (b) ................... 31

Figure 12: Percentage of respondent's awareness on role of CDP and benefits from them (a) by respondent type (b) ........................................................................................................................................................ 31

Figure 13: Percentage of respondents who were beneficiary of CDP (a) by respondent type (b) ............... 32

Figure 14: Percentage of respondent participation in CDP meetings (a) by respondent type (b) ................ 32

Figure 15: Voicing opinion in CDP meetings (a) by respondent type (b) in percentage .................................. 33

Figure 16: Opinion acknowledged by meeting representative (a) by respondent type (b) in percentage 33

Figure 17: Respondents perception on level of agreement for CDP's in percentage ....................................... 34

Figure 18: Selection criteria for CDP (a) by respondent type (b) in percentage .............................................. 36

Figure 19: Public hearing event in VDC (a) by respondent type (b) in percentage ......................................... 36

Figure 20: Participation of respondents in public hearing (a) by respondent type (b) in percentage .......... 37

Figure 21: Level of effectiveness of the VDC service delivery in percentage .................................................... 39

Figure 22: Top three priority areas for improvement .............................................................................................. 40

Figure 23: VDC funds spent according to priority (a) by respondent type (b) in percentages ...................... 42

Figure 24: VDC fund transparency (a) by respondent type (b) ............................................................................ 43

Figure 25: Conflict faced by respondent types ........................................................................................................ 44

Figure 26: Awareness of mobile service camp .......................................................................................................... 49

Figure 27: Type of MSC received................................................................................................................................ 49

Figure 28: Responses in percentage for the types of services received through IMSC and SMSC ................ 50

Figure 29: Type of building damaged in percentage under the others category ............................................ 51

Figure 30: Percentage of damage extent and levels of infrastructure restoration ........................................... 52

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Annexes

Annex 1: List of field researchers ................................................................................................................................. 56

Annex 2: Value Calculation Index ................................................................................................................................ 58

Annex 3: List of local organizations ............................................................................................................................. 61

Annex 4: Household questionnaire ............................................................................................................................... 62

Annex 5: Qualitative tools ............................................................................................................................................. 71

Annex 6: Workshop minutes and training agenda ................................................................................................... 75

Annex 7: Work plan ....................................................................................................................................................... 79

Annex 8: Data outputs .................................................................................................................................................... 81

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Abbreviations

ASC Agriculture Service Center

CAC Citizen Awareness Center

CBS Central Bureau of Statistics

CDP Community Development Project

CMC Community Mediation Center

DDRC District Disaster Relief Committee

DMC Disaster Management Committee

FGD Focus Group Discussion

GBV Gender Based Violence

GPS Global Positioning System

HH Household

IMSC Integrated Mobile Service Camp

IPFC Integrated Plan Formulation Committee

KII Key Informant Interview

LSC Livestock Service Center

MoFALD Ministry of Federal Affairs and Local Development

MSC Mobile Service Camp

ODK Open Data Kit

PDNA Post Disaster Needs Assessment

PMC Project Management Committee

RAR Recovery and Reconstruction

RLG Radio Listeners Group

SB Sajhedari Bikaas

SMSC Sectoral Mobile Service Camp

SPSS Statistical Package for Social Sciences

SSIPs Small-Scale Infrastructure Projects

SSPL Syntegrate Services Pvt. Ltd.

TLO Tole Lane Organization

USAID United States Agency for International Development

VDC Village Development Committee

VDP Village Development Planning

VWASHCC Village Water Sanitation and Hygiene Coordination Committee

WCF Ward Citizen Forum

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Acknowledgements

This baseline study report on Assessing Local Governance in Earthquake Recovery Districts of Nepal was

prepared by the Nepal Development Research Institute (NDRI) under the leadership of Prof. Dr. Punya P.

Regmi, and thematic experts Purushottam Ghimire – Governance; Dr. Raj Man Shrestha-Data

Management; Dr. Umesh Bhattarai-Conflict Mediation; Dr. Manjeshwori Singh-Gender and Social Inclusion;

Prof. Dr. Tara Nidhi Bhattarai-Disaster Risk Reduction; and Research Associates, Ms. Anita Khadka and Ms.

Kriti Shrestha. NDRI is highly indebted for the contributions made by this team. The findings shed light on

strengthening governance in affected districts, and assists Sajhedari Bikaas (SB), USAID and the

Government of Nepal in providing evidence-based interventions.

NDRI is grateful to SB for awarding this project in assessing governance mechanisms in the earthquake-

affected areas. NDRI would also like to acknowledge SB for their continuous technical backstopping in

designing survey tools, as well as for their coordination and facilitation during workshops, trainings, field

data collection and with data analysis. NDRI highly appreciates the remarkable contribution from

Syntegrate Services Pte. Ltd (SSPL) for designing the Android-based tools utilized for mobile phones; their

participation during workshops, training, and creative use in handling data issues; and providing us with

clean datasets for further analysis. We also owe a special thanks to experts from SB and USAID for their

much-appreciated understanding, advice and assistance while developing tools for the baseline

assessment.

This research would not have been completed without our outstanding cohort of field supervisors whose

guidance during field surveys to field enumerators was highly commendable. Effective coordination from

the local agencies during field work in the study districts was also praiseworthy, without whom the work

would have been strenuous. The commitment from all field enumerators during data collection despite the

challenging monsoon weather was also greatly appreciated. Our gratitude also goes to all the

respondents for their voluntary participation, and to key informants, district and VDC officials for their

participation in group discussions despite their hectic schedule.

NDRI would also like to acknowledge Ms. Rupa Bhandari for her administrative role and support with

logistics throughout the project. NDRI also expresses its appreciation to all its staff who directly or

indirectly contributed to the project.

Dr. Jaya K. Gurung

Executive Director

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CHAPTER 1: INTRODUCTION 1.1 Project Background

Sajhedari Bikaas (SB), a USAID-funded project aims to empower communities to direct their own

development through strategic interventions. These include:

a) Improving the enabling environment by addressing the causes of conflict, and providing a more

effective short-term resolution mechanism;

b) Strengthening inclusion and participation of communities and marginalized groups in the local

planning process;

c) Supporting the economic empowerment of marginalized groups; and,

d) Strengthening more accountable and transparent local government.

SB intends to reinforce the relationship between local government bodies which include VDCs and

Municipalities, and citizens who benefit from their services, while simultaneously working to maintain

transparency, accountability and responsiveness at the local level. SB has been operational in six mid-west

and far-west districts of Nepal since 2012, and its interventions are carried out through local civil society

organizations and government collectively, with technical and financial support provided by SB

staff/USAID.

After the destructive earthquakes in April and May 2015, the most affected districts (14 in total) received

immediate relief in the form of food and nonfood items, but not in the amounts needed to meet local

requirements. Moreover, the prolonged delay with recovery and reconstruction activities as managed by

the Government of Nepal demonstrates weaknesses with government structures to effectively manage

medium and large-scale disasters. Realizing the need to augment the capacities of local government in a

number of areas, USAID requested SB to extend its support to six of the highly affected districts which

include: Dhading, Dolakha, Gorkha, Lamjung, Makwanpur and Ramecchap.

Through this baseline survey, SB is looking to assess local governance and governance-led recovery

processes in these districts. The baseline information established in this study will provide a benchmark for

designing and implementing evidence-based interventions for future planning, operational and capacity

development support. SB’s micro-grant program in particular is expected to be a major incentive for

introducing community-led development and reconstruction activities which will be implemented through

local bodies.

1.2 Program Interventions

The recommendations from the Post-Disaster Needs Assessment (PDNA) and the outputs generated from

this baseline survey will support SB’s interventions in 106 VDCs and one municipality in the six earthquake-

affected districts. Communities in these districts will be placed at the center of the recovery/reconstruction

effort to ensure local ownership and sustainability of their projects, in line with SB’s governance and

community-led approach. Planned interventions for these districts/municipality include:

Facilitate the Ministry of Federal Affairs and Local Development’s (MoFALD) Post-Disaster Planning

Process

Enhance the working capacity of District Disaster Relief Committees (DDRC)

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Rapidly roll-out locally-managed, small-scale infrastructure projects (SSIPs) and other community

initiatives

Coordinate Integrated/Sectoral Mobile Service Camps (I/SMSC)

Reinforce and institutionalize citizen oversight, social accountability, and public reporting processes

Support mitigation of grievances and disputes

1.3 Objectives

The overall purpose of this study is to establish baseline information on local governance and recovery

status in the study districts based on 13 indicators devised for the project (Table 1). Seven indicators

related to local governance have been extracted from SB’s original districts. Six custom indicators specific

to recovery and reconstruction were also developed, as shown in Table 1. These indicators were designed

to assess the existing governance situation in the six earthquake-affected districts, and to understand the

government-led recovery process in the area. The specific objectives of this study are as follows:

To understand the responsiveness of government to citizens’ needs

To understand the satisfaction level of citizens with the service delivered by the VDCs

To enumerate the recovery efforts in the six districts.

Table 1: Project indicators

Governance Indicators from SB

Proportion of households that have experienced conflicts in the past year that have used peaceful means to solve the conflict

A.1.01

Proportion of Ward Citizen Forum members who indicate that they can provide meaningful input to the village development plans

B.2.03

Proportion of citizens who feel that the administration of funds in the VDC is transparent C.1.01

Proportion of citizens who indicate that they actively participate in the decisions around VDC community development projects

C.2.01

Percentage change in positive citizen views on VDC service delivery D.1.01

Percentage change in positive citizen views on the effective implementation of community development projects

D.2.03

New Indicators for the Six Recovery Districts

Percentage of target population that views GBV as less acceptable after participation in, or being exposed to USG programming.

E.1.03

% of population that has accessed government services outside of the district headquarters in the last six months through integrated mobile service campaign.

F.1.01

% of population affected by loss of health center services as result of disasters, or other crises have been restored their services

F.1.02

% of population whose access to water and sanitation services was impacted by the earthquake, and has not been restored

F.1.03

% HHs whose access to irrigation facilities was impacted by the earthquake, and has not been restored

F.1.04

% of HHs whose access (trail/road) was impacted by the earthquake, and has not been restored

F.1.05

Official's perspective on effective implementation of community development projects; of relief and recovery activities.

F.1.06

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CHAPTER 2: METHODOLOGY This chapter elaborates on how the baseline survey was organized, designed and conducted. It also

presents details on the selection of the study areas and survey approaches such as estimating sample size,

its distribution, tools developed, field data collection, data processing approaches, data quality assurance,

limitations, and ethical considerations.

2.1 Area of Study

The study was carried out in the six earthquake-affected districts of Gorkha, Lamjung, Dhading,

Makwanpur, Dolakha and Ramechhap. 106 VDC’s and one municipality were surveyed and 9,189

respondents interviewed. The salient features of the study area are shown in Table 2 and Map 1.

Table 2: Salient features of study districts

Districts Gorkha Lamjung Dhading Makwanpur Dolakha Ramechhap

Area in km2 3,610 1,692 1,926 2,426 2,191 1,547

Population 271,061 167,724 336,067 420,477 186,557 202,646

Population density

per sq.km. 75.08 99.13 174.49 173.32 85.15 130.99

Average HH size 4.07 3.99 4.55 4.88 4.08 4.61

Literacy rate 66.3 71.1 62.9 67.9 62.8 62.2

Sex Ratio 80.68 82.68 88.55 96.68 87.40 85.47

No. of Survey VDCs 21 12 21 18 18 18

* Data archived from CBS, 2011.

Map 1: Area of Study

Total Sample Respondents

Ramechhap 1,500

Dolakha 1,477

Dhading 1,529

Makwanpur 1,450

Gorkha 1,853

Lamjung 1,380

TOTAL 9,189

Total Sample households

= 3,063

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2.2 Sampling Strategy This section discusses the sampling strategy which comprises the method of sample size determination and

its distribution in sample districts according to caste/ethnicity at the VDC level.

2.1.1 Sample Design

To ensure the findings are statistically valid, a 95% confidence level and 5% confidence interval was

employed for the sample size determination in each district. The sample generated for this study was

9,114 individuals, where this sample frame provided by SB included its disaggregation according to caste

and ethnicity within each district (Table 3). A sample of 9,114 individuals was designed in such a way that

three respondents were to be interviewed from a household i.e. 3,038 households were estimated to meet

the target sample of 9,114 individuals. The three respondents to be interviewed from a household were

categorized as male, female and youth. Youth for this study could be anyone between 16 and 40 years of

age, while other respondents (male and female) could be 16 years and above. Analysis has been carried

out based on these three types' individuals, where there is no repetition involved. Considering the risk of

getting incomplete questionnaires, an additional 25 HHs (75 individuals) were surveyed, bringing the total

figure to 9,189 individuals interviewed.

Table 3: Population and sample size by caste/ethnicity and district

S.N Caste/Ethnicity Hill/Mountain

Brahmin/Chhetri

Hill/Mountain

Janajatis

Newar Hill

Dalits

Religious Minority

Total

1 Ramechhap N 22,451 38,964 6,626 5,864 - 73,905

n 378 381 364 361 - 1,484

2 Dolakha N 24,134 31,831 3,027 4,699 - 63,691

n 379 80 341 356 - 1,456

3 Dhading N 47,672 56,256 16,004 18,516 202 138,650

n 382 382 376 377 - 1,517

4 Makwanpur N 16,442 101,312 5,048 4,182 - 126,984

n 376 383 357 352 - 1,468

5 Gorkha N 26,289 33,926 9,748 14,614 1258 85,835

n 379 380 370 375 295 1,799

6 Lamjung N 8,582 24,308 1,023 6,361 184 40,458

n 368 379 280 363 - 1,390

7

Total N 14,5570 28,6597 41,476 54,236 1644 529,523

n 2,262 2,285 2,088 2,184 295 9,114

2.1.2 Sample Size Distribution:

The data for computing baseline indictors were collected from a sample of 9114 individuals, which was

distributed in 106 sample VDCs and one Municipality. Access to road, concentration of disadvantage

groups (DAG), highly damaged VDCs by earthquake and no overlapping of work by international and

national agencies in the area were set out as criteria for the selection of VDCs by SB. Of this total sample

of VDCs, 23 were of remote locations. A sample of 9,114 individuals was distributed using a simple

proportionate sampling procedure in the VDCs. The number of VDCs surveyed in Ramechhap, Dolakha,

Dhading, Makwanpur, Gorkha and Lamjung were 18, 18, 21, 18, 21 and 11 respectively. A proportion of

the population based on caste/ethnicity was estimated for each sample VDC according to total population

in a district. A final sample of respondents was then drawn with the known proportion with respect to

district, VDC and caste/ethnicity. The final sample population thus resulted in the number of individuals

surveyed (Table 4) according to district, VDC and caste/ethnicity. A simple random sampling technique

was employed for selecting the households from the surveyed VDCs.

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Table 4: Total sample in VDC by district

S.N Gorkha Lamjung Dhading Makwanpur Dolkha Ramechhap

VDC Sample

HH

VDC Sample

HH

VDC Sample

HH

VDC Sample

HH

VDC Sample

HH

VDC Sample

HH

1 Bakrang 15 Rainas municipality 297 Aginchok 14 Ambhanjyang 44 Alampu 9 Betali 38

2 Bhumlichok 17 Bansar 18 Chainpur 29 Bhaise 22 Babere 23 Bethan 26

3 Borlang 35 Bichaur 23 Chhatredeurali 22 Bharta Pundyadevi 7 Bigu 13 Dadhuwa 26

4 Bungkot 50 Dhodeni 20 Darkha 13 Budhichaur 4 Chankhu 10 Dhimipokhari 17

5 Chairung 28 Dudhpokhari 14 Dhola 17 Chhatiwan 78 Chilankha 26 Doramba 25

6 Chhoprak 35 Gauda 18 Jiwanpur 30 Chitlang 79 Jhyanku 27 Goswara 24

7 Darbung 22 Ilampokhari 16 Jyamrung 30 Dandakharka 9 Jiri 99 Gunsi 3

8 Dhawa 22 Kolki 13 Kalleri 37 Dhiyal 12 Kalinchau 16 Gupteshwar 43

9 Ghyalchok 44 Nauthar 22 Khalte 27 Fakhel 17 Khare 18 Khandadevi 23

10 Harmi 44 Pachok 14 Khari 15 Faparbari 51 Khopachangu 15 Khimti 35

11 Jaubari 16 Phaleni 8 Kumpur 44 Kankada 15 Lamindanda 33 Lakhanpur 48

12 Makising 13 Maidi 36 Makwanpurgadhi 58 Lapilang 27 Namadi 25

13 Mankamana 33 Mulpani 11 Manthali 8 Marbu 15 Phulasi 40

14 Namjung 17 Nalung 33 Markhu 22 Namdu 56 Priti 35

15 Phujel 31 Naubise 45 Raigaun 31 Sundrabati 14 Rasnalu 20

16 Shrinathkot 16 Phulkharka 13 Raksirang 15 Sunkhani 39 Tharpu 9

17 Taklung 25 Ri 13 Sukaura 7 Suri 29 Tilpung 31

18 Tandrang 22 Salang 20 Thingan 10 Syama 15 Tokarpur 27

19 Tanglichok 15 Salyankot 18

20 Taple 85 Salyantar 29

21 Thalajung 13 Satyadevi 9

TOTAL 21 600 11 463 21 506 18 489 18 485 18 495

Note: Highlighted in blue are Remote VDCs

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2.3 Data Collection Technique

The team collected quantitative data through the individual survey, and qualitative data through focus

group discussions (FGDs) and key informant interviews (KIIs). The different types of data were collected to

triangulate responses from individuals and government officials about recovery efforts, government

responsiveness, citizen needs and their overall satisfaction with the services provided.

The mobile-based individual questionnaire consisted of mostly closed-answer questions and a few open-

ended questions. Four types of group discussions (24 FGDs in total) and five KIIs with VDC officials (30)

were conducted in each district as summarized in Table 5.

Table 5: Data collection type

Data type Survey type Sample

Quantitative Individual Questionnaire Survey 9,189 individuals

Qualitative

Focus Group Discussion 4 per districts

- District officials

- Female group

- Mixed group

- Youth group

Key Informant Interview 5 per district

- VDC secretary/VDC officials

2.4 Questionnaire Development and Pilot Study

2.4.1 Questionnaire Design

The survey instruments including the questionnaires for the HH survey and the interview guides for FGD and

KIIs were designed collectively by a team of experts from SB and NDRI with experience in: Community

Development Projects (CDPs); VDC service delivery; the function of a Ward Citizen Forum (WCF); Conflict

Mediation (CM); Gender Based Violence (GBV); and on Recovery and Reconstruction (RR). These tools

were further refined after a one-day workshop organized by SB at NDRI on May 25, 2016. The minutes

of the workshop are provided in Annex 6. These tools were later approved by USAID after their careful

review. The household questionnaire had 51 questions and was categorized into nine sections (A to H,

Annex 4).

The approved survey instruments were translated into Nepali before field researchers were deployed.

After the development of the tools, household questionnaires were designed and uploaded to a mobile

interface developed by Syntegrate Services Pte. Ltd. (SSPL). Open Data Kit (ODK) was used for mobile

data collection which uses the Android platform which supports a wide variety of prompts (text, number,

location, multimedia, barcodes) and can be used without network connectivity1. The questionnaires were

also integrated with GPS to view the data collected in real-time. The general framework adopted in ODK

collect is as follows:

1https://opendatakit.org/use/collect/

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Figure 1: Open Data Kit (ODK) framework for data collection

2.4.2 Pilot-Study

A pilot survey was carried out to pre-test the household questionnaire using mobile phones. Since the major

focus of this survey is in earthquake-affected areas, an area with similar features was selected for the

pilot.

Chhampi VDC in Lalitpur (Map 2) district

(now Karyabinayak Municipality) was

chosen for the pilot study because of its

similarities to the survey area, i.e.,

remoteness, damage, diverse population

(caste/ethnicities/marginalized groups).

Six field supervisors and an expert from

NDRI tested the survey tools on May 30,

2016. A total of 13 respondents were

interviewed in the pilot area. The

respondents represented a variation in

caste/ethnicity and respondent types for

the main HH survey (Table 6).

The pre-test was used to observe and

document the clarity of the questionnaire

in Nepali, relevance of questions, ease

or reluctance of the respondents in

answering the questions, efficiency of

data collection using mobile phones, and

time taken to complete a questionnaire.

Issues encountered during the pre-test

were addressed and modified

accordingly in the final questionnaire.

The data from the pilot survey is not

included in this baseline survey report.

Build

Creating

Forms

Collect

Android app

Download

forms/collect

data

Upload data&

send it to server

Aggregate

Store

Export Data in

excel

Map 2. Pilot Area – Chhampi VDC

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Table 6: Pre-test Survey Sample in Chhampi VDC

Respondent Male Female Youth-Male Youth-Female

Brahmin/Chhetri 2 3 - -

Marginalized group (Dalit) - 3 3 2

Total respondents =13

2.5 Training of Field Researchers and their Mobilization

A total of 55 field researchers were recruited for the survey, of which six were field supervisors and 49

were field enumerators. Field researchers were selected according to different parameters including

gender, caste/ethnicity, relevant educational qualifications, ability to speak the local language, whether

they were a resident of the survey district, and prior experience with conducting field surveys. A relatively

equal gender ratio of field researchers was ensured, 49 % female, and 51% male (Figure 2). Before their

training, six field supervisors participated in a one-day workshop to introduce the project and tools to be

employed, and to discuss their responsibilities for field planning to maintain data quality. This was

followed by a two-day training session on May 27-28 for all field researchers before the pilot study.

The two-day training focused on various

aspects of field research such as survey ethics,

project description, research methodology,

sample selection, questionnaire content and

survey techniques. SSPL trained the

participants on data collection through the

mobile platform and its submission protocols.

Training on ensuring utmost care to maintain

data quality while using mobile phones for

data collection was given to field researchers.

Field researchers carried out multiple mock

interviews in order to practice and become

familiar with the survey and interview guides.

The training was facilitated by NDRI thematic

experts, SB and SSPL. Following the training,

field data collection was carried out from June

4-16 under the leadership of field supervisors. Prior to field deployment, all field researchers were

provided with the following documents:

1. A list of district allocation to field researchers (Annex 1)

2. A list of local organizations (Annex 2)

3. Tools in both Nepali and English (Annex 4 & 5)

4. Field maps

5. Flow chart of the14-step planning process

2.6 Data Processing and Analysis

Data entry was carried out using Android mobile phones, and SSPL exported the data into MS-Excel and

SPSS formats. Before exporting data in the desired formats, the data stored in the central server was

reviewed by a team from SSPL to ensure it was complete. Data was checked to ensure it was complete

and then data was masked with appropriate coding in SPSS. After the complete coding and cleaning of

5

1

6

23

26

49

0 20 40 60

Male

Female

Total

Total number of reserachers

Enumerators Supervisors

Figure 2: Number of field researchers

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datasets, NDRI analyzed the data using SPSS 20 software, which was used to produce frequency tables

and cross-tabulation aligning the analysis with respect to project indicators. The outputs generated were

used for preparing reports.

Qualitative data collected from the field was translated into English from Nepali and was used to validate

with quantitative data where relevant.

2.7 Quality and Validity of Data

The data collection for each district consisted of one supervisor and eight numerators. These supervisors

were well-trained on data collection methods, including planning, enumerator distribution, household

selection, respondent selection, and monitoring data collection. The supervisors were responsible for

ensuring the completion of the data collection process, solving problems encountered in the field, and with

closely monitoring the data collected in a timely manner. Data quality was maintained as the survey was

conducted using a mobile interface, and where appropriate, a skip logic system to ensure that all questions

were addressed properly. The data collection process was monitored by SSPL through a mobile GPS once

the questionnaire was completed. Data was immediately sent to a central server located at the SSPL office

whenever internet became available. NDRI kept track of all validations through GPS, regular inspection by

using supervisors, and applying on-the-spot monitoring of the study teams.

2.8 Limitations

The concept of governance can be complex and at times challenging to define as there are several factors

involved with assessing the governance situation within a particular area. This study focuses on seven key

indicators pertinent to local governance, and six key indicators for assessing government-led recovery

processes as outlined in SB’s project log frame. Thus, the analysis presented is restricted to these project

indicators.

2.9 Ethical Issues

The voluntary participation of respondents was ensured for the survey, FGD and KIIs. Prior to conducting

any of the interviews, consent was obtained from the respondents verbally. Respondents were also made

aware of the purpose of the study and of the interview process; that they were not being evaluated

based on the responses given and that only cumulative responses would be analyzed; and, assured that

any information provided would be kept anonymous. Consent was sought from all three types of

respondents (i.e., male, female and youth) during HH surveys, and from FGD and KII participants. The

individuals’ right to privacy, anonymity and confidentiality was maintained throughout the survey work,

with interviews lasting an average of 30 minutes.

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CHAPTER 3: RESULTS AND

DISCUSSION 3.1 Socio-demographic Characteristics of Respondents

This chapter provides an overview of the social and demographic traits of the study population (e.g.,

caste/ethnicity, age group, marital status, literacy level, occupational status, shelter status after the

earthquake, and physical disability). The results are presented in aggregate and disaggregated by male,

female and youth. This information is useful in identifying and analyzing the data according to the

demographics of the study population. The three types of respondents in this study were male, female and

youth (both female and male), which accounted for 35.8%, 34.9% and 29.3% respectively.

3.1.1 Age

The age distribution of the respondents of the baseline survey is illustrated in Table 7, which ranged from

16 to 95 years. The age group of respondents under the categorization of male, female and youth

ranged from 16 to 95 years, 16 to 91 years and 16 to 40 years respectively. The mean age of male and

female respondents was 50 and 46 years, and 23 years for youth respondents. A significant proportion of

respondents were in the active age group of 16 to 59 years (85%), including all youth respondents and

83 % female and 74% male respondents.

Table 7: Age distribution of respondents in percentages

Age group in years Male Female Youth

16 -29 9.1 8.6 83.2

30-39 12.9 20.7 15.8

40-49 26.6 29.8 1.0

50-59 25.5 23.6 0.0

60 & above 25.9 17.3 0.0

Mean 50 45 23

Mode 45 50 16

3.1.2 Caste/ethnicity

Caste/ethnicity in this study was classified into five categories: Hill Brahmin/Chhetri, Hill Mountain Janajati,

Newar, Hill Dalits and Others / Religious Minority as shown in Table 8. The respondents were distributed

equally across the first categories of caste/ethnicity (approximately 25% each) except for the "others"

category which represents a smaller percentage (3.2%). All Muslim respondents were in the "others"

category.

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Table 8: Percentage of respondents by caste/ethnicity

Respondent type

Hill

Brahmin/Chhetri

Hill Mountain Janajati

Newar Hill Dalits Others/

Religious Minority

Total

Male N 826 857 736 766 109 3,294

% 25.1 26.0 22.3 23.3 3.3 100

Female N 791 822 712 767 113 3,205

% 24.7 25.6 22.2 23.9 3.5 100

Youth N 685 675 629 629 72 2,690

% 25.5 25.1 23.4 23.4 2.7 100

Total N 2302 2,354 2,077 2,162 294 9,189

% 25.1 25.6 22.6 23.5 3.2 100

3.1.3 Household Head

Among the total number of respondents (N=9,189), 33% were household heads, 31% were sons or

daughters of the household heads, and 29% were husbands or wives of the household head, as shown in

Table9. Most household heads were male (90%) while only 1 in 10 households were headed by a female.

The percentage of female headed households in the baseline study was comparatively lower than the

national average being 25.7%.2

Table 9: Percentage of respondents’ relationship to head of household

Respondent type

Head of

Household Husband/

Wife Son/

Daughter Brother/

Sister Parent

Other Relative

Total

Male N 2,732 79 439 10 23 11 3,294

Row % 82.9 2.4 13.3 .3 .7 .3 100

Column % 89.6 3.0 15.7 13.0 25.8 2.2 35.8

Female N 301 2,533 144 5 62 160 3,205

Row % 9.4 79.0 4.5 .2 1.9 5.0 100

Column % 9.9 94.8 5.1 6.5 69.7 31.9 34.9

Youth N 16 59 2,219 62 4 330 2,690

Row % .6 2.2 82.5 2.3 .1 12.3 100

Column % .5 2.2% 79.2 80.5 4.5 65.9 29.3

Total N 3,049 2,671 2,802 77 89 501 9,189

Row % 33.2 29.1 30.5 .8 1.0 5.5 100

The relationship of household heads by age group was analyzed according to the respondent type as

shown in Figure 3. It indicates that 89% of the male headed households are 40 years of age or above.

The female heads of households were older, with 43.9% 60 years of age or above.

2 CBS, 2011. National Population and Housing Census. Central Bureau of Statistics, Ramshah Path, Kathmandu, Nepal.

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Figure 3: Percentage of respondents as household heads by age group and respondent type

3.1.4 Marital Status

The distribution of marital status by respondent type is displayed in Figure 4. Approximately 75% of the

respondents were married, including more than 90% of male and female respondents. Similarly, only 3%

of respondents were divorced or separated among which a higher percentage of female respondents

(6%) were either divorced or separated. The minimum age of marriage of male, female and youth

respondents was found to be 18, 16 and 16 years respectively.

Figure 4: Percentage of respondent's marital status

1.4%

9.7%

29.2% 29.7% 29.9%

1.0%

11.3%

19.6%

24.3%

43.9%

31.3%

56.3%

12.5%

0%

10%

20%

30%

40%

50%

60%

16-29 30-39 40-49 50-59 60 & above

Male

Female

Youth

.1%

60.7%

39.1%

5.5%

3.3%

91.2%

1.7%

4.6%

93.7%

0% 20% 40% 60% 80% 100%

Divorced / Separated

Unmarried

Married

Male Female Youth

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3.1.5 Literacy Status

As an important determinant of economic security, literacy status in this study was categorized into three

types: illiterate, literate but no formal education, and literate with formal education. The baseline result

depicted that the major proportion of the sampling population were literate with formal education

(42.4%). However, this percentage was 1.5 times lower than the national average (65.9%). Female

literacy rates have always been lower than that of males in Nepal, which is also evident in this study

(Table 10). The percentage of literate female respondents with formal education was only 16%, which is

significantly below the national average of 57.4%. Furthermore, nearly half of the female respondents

were illiterate. Among male respondents, only a third of them have formal education. This is

approximately half the national average. Youth in this baseline study were significantly more literate

(83%).

Table 10: Percentage of educational status by respondent type

Respondent type

Illiterate Literate but no

formal education Literate with

formal education Total

Male N 773 1,363 1,158 3,294

% 23.5 41.4 35.2 100

Female N 1,491 1,199 515 3,205

% 46.5 37.4 16.1 100

Youth N 50 417 2,223 2,690

% 1.9 15.5 82.6 100

Total N 2,314 2,979 3,896 9,189

% 25.2 32.4 42.4 100

The literacy status of respondents analyzed by caste and ethnicity are shown in Table 11. Hill Brahmin/

Chhetri represented the highest category for formally literate respondents (31%) in contrast to Hill Dalits

(20%), followed by Hill Mountain Janajati (27%), Newar (20%) and Hill Brahmain/Chhetri (18.4%)

groups. Informal education levels according to caste/ethnicity was similar across all caste/ethnicities,

ranging between 22% and 26%.

Table 11: Percentage of educational status of respondents by caste/ethnicity

Caste/Ethnicity Illiterate Literate but no

formal education

Literate with formal

education

Hill Brahmin/Chhetri 18.4 22.3 31.2

Hill Mountain Janajati 27.1 26.4 24.1

Newar 20.0 24.3 22.9

Hill Dalits 31.3 22.8 19.5

Others/Religious Minority 3.2 4.3 2.4

Total 2314 2979 3896

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3.1.6 Primary Occupation

Figure 5 shows that agriculture

is the primary occupation of

nearly half of the respondents.

Roughly 16% were students,

and 10% classify themselves as

housewives/house-maker

A disaggregation of

respondents by occupation

(Table 12) showed gender

disparity in occupational

sectors such as

industry/business, service and

labor. A similar percentage of

male (61%) and female (62%)

respondents were engaged in

agriculture. In contrast, 48% of

youth were students, and 20%

were involved in agriculture

activities. After agriculture, most

men were involved in industry/business (11%) while 25% of female respondents lead lives as

housewives/homemakers. Nearly 9% of male and youth respondents worked in the service sector but the

percentage of female respondents in this sector was very discouraging (1.5%).

Table 12: Percentage of occupational status by respondent type

Occupation Male Female Youth

Agriculture 60.8 61.7 20.3

Industry/Business 10.6 7.4 6.7

Service 8.8 1.5 9.2

Labor 9.1 .9 6.6

Student 2.9 2.3 47.7

Housewife/house-maker .6 25.5 4.3

Retired 3.1 .1 .0

Foreign employment 2.2 .1 2.0

Unemployed 1.8 .4 3.1

Others .1 .0 .0

Total 100 100 100

N 3,294 3,205 2,690

0.1%

1.2%

1.4%

1.7%

5.5%

6.4%

8.3%

10.4%

15.8%

49.3%

0 10 20 30 40 50

Others

Retired

Foreign employment

Unemployed

Labor

Service

Industry/Business

Housewife/house-…

Student

Agriculture

Percentage

Figure 5: Percentage of respondents’ primary occupational status

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3.1.7 Current Shelter

More than half of the respondents (55.2%)

were still living in temporary shelters, while

42.5% were living in their own houses

(Figure 6). This could be due to delays in the

government-led reconstruction process or

varying degrees of poverty among

respondents.

Analysis based on caste/ethnicity in Table

13 indicated no major differences in terms of

caste/ethnicity for the type of shelter

reported by respondents.

Table 13: Percentage of respondent’s shelter by caste/ethnicity

Shelter Hill

Brahmin/Chhetri

Hill Mountain

Janjati Newar Hill Dalits

Others/ Religious Minority

Total

Temporary shelter

N 1,177 1,311 1,058 1,335 1,88 5,069

% 23.2 25.9 20.9 26.3 3.7 100

Own house

N 1,081 966 988 772 100 3,907

% 27.7 24.7 25.3 19.8 2.6 100

Rent

N 33 53 28 43 6 163

% 20.2 32.5 17.2 26.4 3.7 100

Relatives

N 7 21 3 9 0 40

% 17.5 52.5 7.5 22.5 0.0 100

Other

N 4 3 0 3 0 10

% 40.0 30.0 0.0 30.0 0.0 100

3.1.8 Physical Disability

According to the Central Bureau of Statistics (CBS)3,

the overall disability population in Nepal is about

2%, with physical disability being the most common at

more than one third of total disabilities recorded. In

this study, a small percentage of respondents were

physically disabled, or 1.3% of the total number of

respondents (n=120). Among these disabled

respondents, the ratio of disability in males was 1.36

times higher compared to females (Figure 7) which

corresponds with CBS national data.

The prevalence of disability among male (55%) and

female (44%) respondents by age group was

greater for those aged 60 and above as shown in

3 CBS, 2014. Population Monograph of Nepal, Volume 2. Central Bureau of Statistics, Ramshah Path, Kathmandu, Nepal.

.1%

.4%

1.8%

42.5%

55.2%

0% 10% 20% 30% 40% 50% 60%

Other

Relatives

Rent

Own house

Temporary shelter

Male,

44.2%

Female, 32.5%

Youth, 23.3%

Figure 6: Shelter of respondents in percentage

Figure 7: Physical disability by respondent type

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Table 14. Moreover, disabilities among male and female respondents were found to have existed pre-

earthquake at 74% and 62% respectively. Disabilities among youth were most prominent, primarily for

the age group of 16-29 years (71%) with 50% occurring pre-earthquake, or at birth (50%). Of the total

number of disabled respondents (n=120), 16.7% of them became disabled after the earthquake, with

females totaling 65%, and males 35%.

Table 14: Percentage of disability by age group and respondent type

Respondent type Age classification

Total 16-29 30-39 40-49 50-59 ≥60

Male N 3 4 9 8 29 53

Row % 5.7 7.5 17.0 15.1 54.7 100

Column % 13.0 28.6 40.9 53.3 63.0 44.2

Female N 0 2 13 7 17 39

Row % 0.0 5.1 33.3 17.9 43.6 100

Column % 0.0 14.3 59.1 46.7 37.0 32.5

Youth N 20 8 0 0 0 28

Row % 71.4 28.6 0 0 0 100

Column % 87.0 57.1 0 0 0 23.3

Total

N 23 14 22 15 46 120

Row % 100 100 100 100 100 100

Column % 19.2 11.7 18.3 12.5 38.3 100

3.1.9 Awareness about Different Organizations and their Effectiveness

Figure 8 reveals the respondents’ knowledge regarding the various local level organizations (i.e.

committees, offices, units, groups, etc.) in the community. The majority of the respondents (>90%) were

aware of the roles and responsibilities of organizations such as the VDC office, VDC Health Post, and

Women’s Group. Nearly half of the respondents were aware of organizations like the Agriculture Service

Center (ASC), Village Water, Sanitation and Hygiene Coordination Committee (VWASHCC), and Livestock

Service Center (LSC). Only 25% of the respondents were aware of Community Mediation Centers (CMCs),

with only 33% of them aware of their roles and responsibilities.

Group discussions held with female and youth groups also showed a similar pattern of knowledge of roles

and responsibilities of organizations such as VDC office, VDC Health Post, Women’s Group and Police Unit.

Although these respondents had also heard about other organizations like the Disaster Management

Committee (DMC), Project Management Committee (PMC), Integrated Plan Formulation Committee (IPFC)

and CMC, they had little understanding of their functions. This could be due to their lack of involvement in

community activities or the government’s unsuccessful effort to publicize them in a manner easily

understandable.

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Figure 8: Percentage of respondents ‘knowledge about different organizations

Table 15 illustrates the knowledge of organizations disaggregated by respondent types (among males

=3,294, females=3,205 and youth=2,690). On average, 42% male, 28% female and 30% youth

respondents were aware of the listed organizations. Overall, males surveyed were most aware of these

organizations followed by youth and female respondents.

Table 16 displays information about the effectiveness level of each organization from the respondents'

perspective. The bar chart shows that the majority of organizations were rated as effective, with health

posts and Women's Groups seen as most effective. The small sample of respondents familiar with radio

listeners (n=240) explains the outlier rankings in terms of effectiveness.

CMCs, a key service reignited by SB, were rated as effective by 66% of the total respondents (Table 16).

However, only 24% were aware of them (Figure 8). Most of the key informants see CMCs functioning at a

satisfactory level. It is still too early to measure the effectiveness of CMCs, as many have been recently

formed. FGD participants said that most people resolve conflicts without using CMCs, even those who are

aware of their existence.

0% 20% 40% 60% 80% 100%

Radio Listeners Group

Tole Lane Organizations

Disaster Management Committee

Project Monitoring Committee

Citizen Awareness Center

Users group

Community Mediation Center

Ward Citizen Forum

Youth Groups

Livestock Service Center

Agricultural Service Center

Police Unit

Women or Mothers group

VDC Office

VDC health post

2.6%

8.4%

11.8%

11.8%

14.1%

17.8%

20.2%

23.7%

34.8%

43.1%

47.2%

47.4%

51.4%

82.5%

95.0%

96.8%

97.1%

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Table 15: Percentage of respondent’s knowledge about different organizations who said yes

Organization No. who said yes % who said yes

Male Female Youth Male Female Youth

Ward Citizen Forum 1,407 774 1,015 44.0% 24.2% 31.8%

Citizen Awareness Center 692 359 584 42.3% 22.0% 35.7%

VDC Office 3,230 3,044 2,621 36.3% 34.2% 29.5%

Youth Groups 1,477 1,036 1,445 37.3% 26.2% 36.5%

Radio Listeners Group 114 48 78 47.5% 20.0% 32.5%

Community Mediation Center 890 611 674 40.9% 28.1% 31.0%

Women or Mothers group 3,106 3,041 2,583 35.6% 34.8% 29.6%

Agricultural Service Center 1,849 1,513 1,358 39.2% 32.1% 28.8%

Livestock Service Center 1,725 1,374 1,238 39.8% 31.7% 28.5%

Integrated Plan Formulation Committee 406 144 219 52.8% 18.7% 28.5%

Disaster Management Committee 491 262 335 45.1% 24.1% 30.8%

Project Monitoring Committee 623 301 370 48.1% 23.3% 28.6%

Users group 783 521 552 42.2% 28.1% 29.7%

VDC health post 3,213 30,93 2,621 36.0% 34.6% 29.4%

Tole Lane Organizations 465 314 308 42.8% 28.9% 28.3%

Police Unit 2,726 2,605 2,247 36.0% 34.4% 29.7%

Village WASH Coordination Committee 1,716 1,432 1,209 39.4% 32.9% 27.7%

Table 16: Percentage of respondent’s perception on level of effectiveness about different

organizations

Organization Very effective

Effective Ineffective Not effective at all

Refused Don’t know/Can’t say

Total

Ward Citizen Forum (WCF)

52 2,208 485 33 20 398 3,196

1.6% 69.1% 15.2% 1.0% .6% 12.5% 100.0%

Citizen Awareness Center (CAC)

11 915 327 36 16 330 1,635

.7% 56.0% 20.0% 2.2% 1.0% 20.2% 100.0%

VDC Office 384 7,018 1,057 82 29 325 8,895

4.3% 78.9% 11.9% .9% .3% 3.7% 100.0%

Youth Groups (YG) 72 2,443 1,038 127 15 263 3,958

1.8% 61.7% 26.2% 3.2% .4% 6.6% 100.0%

Radio Listeners Group (RLG)

6 81 68 32 5 48 240

2.5% 33.8% 28.3% 13.3% 2.1% 20.0% 100.0%

Community Mediation Center (CMC)

95 1,432 247 38 16 347 2,175

4.4% 65.8% 11.4% 1.7% .7% 16.0% 100.0%

Women or Mothers group 655 7,187 538 99 22 229 8,730

7.5% 82.3% 6.2% 1.1% .3% 2.6% 100.0%

Agricultural Service Center (ASC)

66 3,195 1,007 92 33 327 4,720

1.4% 67.7% 21.3% 1.9% .7% 6.9% 100.0%

Livestock Service Center (LSC)

86 2,751 1,064 99 18 319 4,337

2.0% 63.4% 24.5% 2.3% .4% 7.4% 100.0%

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Organization Very effective

Effective Ineffective Not effective at all

Refused Don’t know/Can’t say

Total

Integrated Plan Formulation Committee

(IPFC)

16 474 167 16 1 95 769

2.1% 61.6% 21.7% 2.1% .1% 12.4% 100.0%

Disaster Management Committee (DMC)

27 653 255 34 6 113 1,088

2.5% 60.0% 23.4% 3.1% .6% 10.4% 100.0%

Project Monitoring Committee (PMC)

23 795 349 49 5 73 1,294

1.8% 61.4% 27.0% 3.8% .4% 5.6% 100.0%

Users group 39 1,327 326 43 10 111 1,856

2.1% 71.5% 17.6% 2.3% .5% 6.0% 100.0%

VDC health post 480 7,296 967 100 11 73 8,927

5.4% 81.7% 10.8% 1.1% .1% .8% 100.0%

Tole Lane Organizations (TLOs)

71 810 123 17 6 60 1,087

6.5% 74.5% 11.3% 1.6% .6% 5.5% 100.0%

Police Unit (PU) 265 6,040 900 162 26 185 7,578

3.5% 79.7% 11.9% 2.1% .3% 2.4% 100.0%

Village WASH Coordination Committee

(VWASHCC)

141 2,596 1,310 165 8 137 4,357

3.2% 59.6% 30.1% 3.8% .2% 3.1% 100.0%

3.1.10 Top Five Effective Organizations

Respondents were asked to list the top five organizations that were deemed very effective from their

perspective from the list provided in the questionnaire. Figure 9 shows the top five organizations. These

are: women or mothers’ groups; VDC offices, VDC health posts, Police Units and agriculture service centers

(20%, 19%, 18%, 12% and 6% respectively). The organizations that were not ranked in the top five most

effective (RLG, IPFC, PMC and DMC) are not known to the respondents. This could be because these

organizations were the most recently introduced at the village level.

Figure 9: Percentage of response for top five effective organizations

0.1

0.4

0.6

0.8

1.1

1.2

1.3

2.8

3.5

4.0

4.3

4.6

6.1

11.9

18.0

19.0

20.4

0 2 4 6 8 10 12 14 16 18 20 22

RLG

IPFC

PMC

DMC

TLO

USERS GROUP

CAC

CMC

VWASHCC

LSC

WCF

YG

ASC

PU

VDC HEALTH POST

VDC OFFICE

WOMEN GROUP

<1%

1

-5%

5

-20

%

Percentage of response

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The top five organizations perceived to be effective are services regularly sought out by the community.

The reason for Women's Groups being most effective is that this is the preferred platform for numerous

programs or projects introduced by government and non-government organizations, especially for

women's empowerment, income generation, capacity development, and similar activities, etc.

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3.2 Ward Citizen Forum (WCF) Members

3.2.1 Respondents as WCF Members

Among the total number of respondents

surveyed, only 3.8% of them were

WCF members (n=351). Of those who

were members, the majority were Hill

Brahmin/Chhetri (37.9%); followed by

Hill Mountain Janjati (27.9%); Newar

(16.5%); Hill Dalits (16%); and, a minor

percentage belonged to religious

minority (1.7%). More youth and female

respondents were members of WCF,

compared to male respondents (Figure

10).

The distribution of WCF membership

based on age group is shown in Table

17. Overall, 39% of WCF members

belonged to the age group of 16-29 years, followed by 21% belonging to that of 40-49 years. Among

the 39% of WCF members between the ages of 16-29, a substantial percentage of respondents were

youth (85.4%).

Table 17: Percentage of age distribution of WCF members

Respondent type

Age Classification Total

16-29 30-39 40-49 50-59 ≥60

Male Count 7 17 25 26 16 91

Row % 7.7 18.7 27.5 28.6 17.6 100

Colum % 5.1 33.3 33.8 44.8 51.6 25.9

Female Count 13 22 48 32 15 130

Row % 10 16.9 36.9 24.6 11.5 100

Colum % 9.5 43.1 64.9 55.2 48.4 37

Youth Count 117 12 1 0 0 130

Row % 90 9.2 0.8 0 0 100

Colum % 85.4 23.5 1.4 0 0 37.0

Total 137 51 74 58 31 351

39.0 14.5 21.1 16.5 8.8 100

In addition to the respondents who are WCF members, the survey also asked about their family members

serving as WCF members. Overall, 3.1% of the respondents have family serving as members of a WCF.

The majority of WCF members were males (61%) followed by females (24%) and youth (15%). WCF

members were also more often to be household heads (57%), or spouses of household heads (23%), with

sons/daughters of household heads at just 16%. Youth involvement in WCFs was said to be low by most of

the participants across the study districts. This is likely due to employment opportunities sought abroad or

migration to urban areas for higher education.

25.9%

37.0% 37.0%

60.5%

24.8%

14.7%

0%

10%

20%

30%

40%

50%

60%

70%

Male Female Youth

Respondent as WCF member Family member as WCF member

Figure 10: Percentage of respondent as member of WCF

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3.2.2 WCF Members’ Involvement in VDC Planning Process

Table 18 illustrates WCF members’ responses to questions about their participation in the VDC planning

process, suggestions made by them, and whether their voices were heard by respondent type. Overall,

22% of WCF respondents (n=78) in the baseline survey participated in VDC planning processes. Of these

respondents, more males (53%) were found to have participated in the planning process compared to

females (28%) and youth (19%). Furthermore, most of these respondents who participated in the VDC

planning process were Brahmin/Chhetri (45%), Mountain Janajati and Newar (19%), and Hill Dalits (17%)

as shown in Table 19. None of the religious minority respondents who are WCF members were found to

have participated in VDC planning processes.

Table 18: Percentage of WCF respondents who said “yes” to participation, made suggestions and felt

their suggestions were heard

Respondent Type Participated Made suggestion Suggestion heard

Male

41 31 24

52.6% 53.4% 52.2%

Female

22 15 12

28.2% 25.9% 26.1%

Youth

15 12 10

19.2% 20.7% 21.7%

Total

78 58 46

22.2% 74.4% 79.3%

Among those respondents who participated in VDC planning processes (n=78), 75% said they raised

questions or provided suggestions during VDC planning meetings (Table 18). Similar to the trends noted

above, male respondents were more likely to make suggestions (53%), while only 25% of female and

21% of youth respondents reported doing so. Nearly half of the respondents who made suggestions were

from a higher caste/ethnicity group (48%) compared to Hill Mountain Janajati (19%), Hill Dalits (17%)

and Newars (16%). Hill Dalits who participated in Village Development Planning (VDP) (n=13) were found

to have raised their voice (n=10) during these meetings (Table 19). Among the total respondents who had

raised their voice at VDP sessions (n=58), 79% (n=46) stated that their voices were heard by meeting

representatives. Male respondents were most positive about their issues being heard (52%) compared to

female and youth respondents who were half as confident about speaking up (Table 18). Based on

caste/ethnicity, 52% of Hill Brahmin/Chhetri respondents felt that their voices were being heard, followed

by Hill Mountain Janajati (22%), Hill Dalits (15%) and Newars (11%) (Table19).

Table 19: Percentage of response by caste/ethnicity

Caste/ethnicity

Participated Made Suggestion Suggestion heard

Hill Brahmin/Chhetri N 35 28 24

% 44.9% 48.3% 52.2%

Hill Mountain Janajati N 15 11 10

% 19.2% 19.0% 21.7%

Newar N 15 9 5

% 19.2% 15.5% 10.9%

Hill Dalits N 13 10 7

% 16.7% 17.2% 15.2%

Total 78 58 46

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3.3 Community Development Projects (CDPs)

3.3.1 Awareness of CDPs

Numerous CDPs are implemented at the VDC level, and the current level of awareness of CDPs at the VDC

level is relatively good. The survey showed that about 38 % of total respondents (n=3,446) had heard

about CDPs. Of these respondents, 43 % were male, 24% female and 33% youth as shown in Figure 11.

Figure11: Percentage of respondents who have heard about CDPs (a) by respondent type (b)

Of those who had heard of CDPs, about 77% (n=2,651) understood the roles of CDPs in their community

and their potential benefits. The majority were male respondents (46 %) followed by youth (34%) and

females (20 %) as illustrated in Figure 12.

Figure12: Percentage of respondent's awareness on purpose of CDPs and benefits from them (a) by respondent type (b)

42.8% 32.9% 34.7% 29.1%

24.1% 40.5% 40.8% 43.2%

33.2% 26.6% 24.5% 27.8%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

76.9%

17.4%

.3% 5.4%

a)

Yes

No

Refused

Don't Know/Can't Say

46.2% 32.9% 33.3%

25.4%

20.3% 36.1% 41.7%

37.8%

33.5% 30.9% 25.0% 36.8%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

37.5%

42.4%

.5%

19.6%

a)

Yes

No

Refused

Don't Know/Can't Say

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3.3.2 Participation in CDP Activities

Among those who had heard about CDPs, more than half of the respondents (57%, [n=1,965]) reported

that they had benefitted from these implemented in their community in the last year, while about 38%

reported that the opposite. Those who reported being beneficiaries of CDPs were male (46%)

respondents, followed by youth (32 %) and female (23%) respondents as shown in Figure 13.

Figure 13: Percentage of respondents who benefitted from CDPs (a) by respondent type (b)

Similarly, among CDP-aware respondents, nearly 35% (n=1,188) had participated in meetings related to

CDPs in the last year. Following the same gender pattern as above, male respondents were most likely to

have attended a CDP meeting, followed by 21% youth and 18% females as shown in Figure 14 .

Figure 14: Percentage of respondent participation in CDP meetings (a) by respondent type (b)

As shown in Figure 15, among the respondents who had participated in CDP meetings (n=1,118), the

majority (71%) reported having voiced their opinion or made suggestions (n=840). Male respondents

57.0%

37.6%

.7% 4.7%

a)

Yes

No

Refused

Don't Know/Can't Say

34.5%

63.9%

.1% 1.5% a)

Yes

No

Refused

Don't Know/Can't Say

45.5% 40.6% 26.1% 29.6%

23.0% 23.8% 47.8% 36.4%

31.6% 35.6% 26.1%

34.0%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

61.4%

33.1% 30.2%

17.5%

27.1% 100.0% 39.6%

21.1% 39.8%

30.2%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

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were more likely to voice their opinion, followed by youth (19%) and females (17%). Most FGD

participants mentioned that the participation of women, youth and marginalized groups in CDP meetings

had increased due to growing awareness of gender equity and social inclusion. However, it is still rare for

women and individuals from marginalized groups to raise their voices, and those who did tended to be

more educated (e.g. teachers, local leaders, or other elites from the VDC), but even their voices were

reported as less heard.

Figure 15: Voicing opinion in CDP meetings (a) by respondent type (b) in percentage

Among the respondents who voiced their opinion (n=840), two thirds felt that their voices (suggestions)

were heard by meeting respresentatives. Again, male respondents (64 %) were more likely to report

being heard than youth (19 %) and female(18%) respondents, as shown in Figure 16.

Figure 16: Opinion acknowledged by meeting representatives (a) by respondent type (b) in

percentage

70.7%

28.8%

.2% .3%

a)

Yes

No

Refused

Don't Know/Can't Say

66.9%

27.0%

.7%

5.4%

a) Yes

No

Refused

Don't Know/Can't Say

64.9% 53.8%

16.3% 19.9%

100.0%

25.0%

18.8% 26.3%

75.0%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

63.3% 68.7% 83.3%

62.2%

17.8% 12.3% .0%

20.0%

18.9% 18.9% 16.7% 17.8%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

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3.3.3 Perception of CDP Activities and Services

The general perception of the respondents on the CDP project was measured based on a four-point scale:

Strongly Agree, Agree, Disagree and Strongly Disagree (Figure 17). Among respondents who were

aware of CDPs (38%), the majority agreed with all statements except for statement of "CDPs cost too

much money". More than 50% of these respondents agreed on CDP implementation by local users’

groups/local companies/beneficiaries, support provided by CDP, that its contract be publicly announced

and projects are developed based on community need. About 38% of the respondents disagreed with the

statement that CDPs are high-cost.

Though 43% of the respondents agreed that CDP funds are transparently managed, another 32% also

doubted CDP transparency. An FGD with the youth group yielded negative views on this issue. They

neither believed in the transparency of the budget nor in the clarity of public or social audits of the CDPs.

People with power and position are seen to be controlling all resources, development activities and funds.

A youth from Dolakha stated, "We cannot rebuild any development project ourselves so we have to trust

others to do it for us. We have no choice".4

Nearly a quarter of respondents did not know about the pubic audit process, announcement of contracts

and expenses for CDPs. Respondents did not strongly agree or disagree with the statements.

Figure 17: Respondents’ perception of level of agreement for CDP's in percentage

Perception of CDP activities and services was also analyzed by respondent type as shown in Table 20. It

shows that male respondents are generally more aware of CDP activities followed by youth and female

respondents, where they all agree with all statements except for CDP being too expensive.

4Youth from Dolakha district during FGD.

7.5%

2.8%

3.8%

8.9%

3.8%

3.5%

1.8%

63.8%

43.1%

44.1%

66.5%

51.4%

53.8%

25.8%

12.0%

32.1%

20.2%

15.9%

18.6%

21.8%

38.0%

.8%

2.2%

1.4%

1.0%

1.2%

1.5%

5.1%

.9%

1.2%

1.6%

.8%

1.5%

1.5%

1.8%

15.1%

18.6%

29.0%

6.9%

23.5%

17.9%

27.4%

0% 20% 40% 60% 80% 100%

Implemented by local user’s group/local companies/beneficiaries.

Funds transparently managed

Have public audit

Helped community

Contract publicly announced and procured

Designed based on citzen needs

Cost too much money

Strongly Agree Agree Disagree Strongly Disagree Refused Don’t Know

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Table 20: Respondents perception of level of agreement on CDP activities by respondent type

Statement Male Female Youth Remarks

Implemented by local user’s group/local companies/beneficiaries.

993 484 721 Agree

67.4% 58.4% 63.1%

Funds transparently managed 734 316 434

Agree 49.8% 38.1% 38.0%

Have public audit 742 299 478

Agree 50.3% 36.1% 41.8%

Helped our community a lot 1,007 539 747

Agree 68.3% 65.0% 65.4%

Generally publicly announced and procured

817 384 569 Agree

55.4% 46.3% 49.8%

Designed based on need of citizens 870 399 569

Agree 59.0% 48.1% 51.3%

Cost too much money 597 268 446

Disagree 40.5% 32.3% 39.0%

3.3.4 Types of CDPs and Cost

Among respondents who strongly agreed or agreed that CDPs are high-cost, they found road construction

to be the most expensive (38%), followed by drinking water supply projects (20%) and construction of

buildings (15%) as shown in Table 21. Irrigation projects were not viewed as costing too much money.

Table 21: Type of CDPs stated to cost too much money in percentage

CDPs

Responses

n Percent

Road construction 812 37.6%

Culvert, Bridge construction 271 12.6%

Constructing buildings 330 15.3%

Fixing Electric poles 103 4.8%

Drinking water supply 424 19.6%

Irrigation 74 3.4%

Training / Seminar / Workshop 144 6.7%

Total 2,158 100%

3.3.5 Criteria for Selection of CDP

More than half of the respondents (52%, n=1,792) stated that the participatory project planning process

or the 14-steps planning process was used as the criteria for selection of CDP, while about a quarter

(25%) said that CDP was selected randomly or on ad-hoc basis as shown in Figure 18 (a). Around 22%

were unsure about the selection criteria.

The majority of FGD participants and key informants affirmed that development projects in their

community are selected on the basis of need within in the community. They also stated that before

launching any CDPs in a community, the projects are first discussed at the community level and then sorted

through consensus for selection and implementation. Community members' awareness about the CDP

process was reported to have increased after the earthquake, where more people have started to show

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their interest in development activities. The participation of women and marginalized groups was also said

to have increased as compared to before the earthquake.

Figure 18: Selection criteria for CDP (a) by respondent type (b) in percentage

3.3.6 Public Hearings

Nearly half of the respondents (49%, N=4,490) reported that a public hearing was carried out in their

VDC during the planning process (Figure 19, a) while 37% were unsure about any public hearing. Among

those who reported that a public hearing was conducted, 44% were male, 28% female and 29% youth

(Figure 19, b).

Figure 19: Public hearing event in VDC (a) by respondent type (b) in percentage

43.6% 37.7% 24.3% 25.3%

27.4% 32.6% 52.9% 45.1%

29.0% 29.7% 22.9% 29.6%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't Know/Can't

Say

b) Male Female Youth

48.9%

13.0% .8%

37.3%

a)

Yes

No

Refused

Don't Know/Can't Say

52.0%

24.5%

.4%

1.4%

21.7%

0% 20% 40% 60%

Participatory Project Planning Process /

Followed 14 steps …

Ad-Hoc basis

Other

Refused

Don’t know/Can’t say

a)

48.3%

44.0%

69.2%

25.0%

29.0%

21.2%

20.3%

15.4%

50.0%

33.6%

30.5%

35.8%

15.4%

25.0%

37.4%

0% 30% 60% 90%

Participatory Project Planning …

Ad-Hoc basis

Other

Refused

Don’t know/Can’t say

b) Male Female Youth

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Among those who reported that a public hearing was carried out (N=4,490), 69% had participated in the

event (Figure 20, a), and of those who had participated 46 % of were male, 27% female and 28% youth

(Figure 20, b).

Figure 20: Participation of respondents in public hearing (a) by respondent type (b) in percentage

69.2%

15.5%

.2% 15.1%

a)

Yes

No

Refused

Don't Know/Can't Say

45.6% 44.4% 37.5% 33.6%

26.6% 26.4% 37.5% 32.2%

27.8% 29.2% 25.0% 34.2%

0%

20%

40%

60%

80%

100%

Yes No Refused Don't

Know/Can't Say

b) Male Female Youth

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3.4 VDC Service Delivery

3.4.1 Types of Services Received through VDC

After the April 25 earthquake, 42% of the respondents received an earthquake victim identity card

(EVIC). Among respondents who had received an EVIC, 55% were male and 28% were female. Based on

caste/ethnicity, these cards were found to have been distributed almost equally except for religious

minorities (3%). However, most of the other services from the VDC were not used by survey respondents

(Table 22). Death certificates, recommendation for divorce, migration certificates, employment-related

services and community mediation were the least accessed services over the past year (<1%). Though

there were thousands of human causalities as a result of the earthquake, only 0.6% of respondents had

requested death certificates from the VDC.

Table 22: Percentage of responses for services accessed through VDC

VDC Services Responses

n Percent

Birth certificate 275 2.5

Marriage certificate 147 1.3

Death certificate 68 .6

Recommendation for citizenship 227 2.1

Recommendation for divorce 14 .1

Migration certificate / recommendation 19 .2

Social security allowances (PLWD) 194 1.8

Development services 138 1.3

Employment related services 52 .5

Earthquake victim Identity card 4,537 41.6

Community mediation 51 .5

Personal house reconstruction grant agreement 958 8.8

None 4,226 38.8

Total 10,905 100

3.4.2 Effectiveness of Services Delivered through VDCs

The level of effectiveness of service delivery by VDCs was measured using the following categories: very

effective, effective, less effective and not effective at all. The respondents who received services through

their VDC last year (post-earthquake) rated all these services as “effective.” More than 85% of the

respondents rated VDC services as “effective” for services such as birth certificates, marriage certificates,

death certificates and citizenship recommendation certificates. Nearly 80% of the respondents rated

services like divorce recommendations, migration certificates, social security allowances, EVICs and

community mediation as “effective”. Employment related services, development services and personal

house reconstruction grants were said to be “effective” by 60% to 68% of the respondents as shown in

Figure 21. Among respondents who received support for a personal house reconstruction grant agreement,

a third rated the services to be “ineffective”. Similarly, a quarter of respondents rated the development

services of VDCs to be “ineffective”.

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Figure 21: Level of effectiveness of the VDC service delivery in percentage

3.4.3 Reason for Ineffective Services Provided by VDC

Respondents were asked for reasons why ineffective services were being provided by their VDCs. These

responses are shown in Table 23. The majority noted the delay in providing services (33%) as the main

reason in 2015, and the non-responsive attitude of VDC officials (14%). Political influence (13%) and

discrimination (12%) were other reasons provided. Other reasons stated by respondents for VDC officials’

non-responsive attitude include inadequate capacity, VDC secretaries assigned to more than one VDC, and

lack of staff in VDC offices. Key informants and FGD participants also expressed similar views as reasons

for service delays.

Table 23: Explanations provided for ineffective VDC service delivery

Reasons

Responses

n Percent

Delay in providing services 703 32.4

VDC officials’ non-responsible attitude 302 13.9

Corruption 171 7.9

There is political influence in the services provided 290 13.3

Discrimination (nepotism, favoritism) 260 12.0

Inadequate capacity of VDC officials 122 5.6

Lack of VDC staff 71 3.3

Lack of VDC resources 72 3.3

Lack of a VDC office building 27 1.2

More than one secretary assigned to a VDC 105 4.8

VDC secretaries overburden 20 .9

Frequent transfer of VDC secretaries 30 1.4

Total 2,173 100

5.8%

6.8%

8.8%

6.6%

7.1%

21.1%

12.4%

6.5%

17.3%

3.8%

3.9%

1.1%

86.2%

87.8%

85.3%

87.7%

78.6%

78.9%

76.2%

68.1%

61.5%

78.0%

78.4%

61.0%

5.8%

4.8%

4.4%

3.5%

14.3%

8.8%

25.4%

17.3%

15.7%

15.7%

30.6%

0% 20% 40% 60% 80% 100%

Birth certificate

Marriage certificate

Death certificate

Recommendation for citizenship

Recommendation for divorce

Migration certificate

Social security allowances

Development services

Employment related services

Earthquake victim identity card

Community mediation

Personal House reconstruction agreement

Very effective Effective Ineffective Not effective at all Refused Don’t know/Can’t say

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3.4.4 Prioritization of Infrastructure or Service Improvements

Respondents were asked to list the top three issues that they thought needed improvement in their VDC as

shown in Figure 22. The majority of respondents (64%) rated drinking water as a top priority followed by

roads (17 %) and health services (8%). Similarly, for the second priority, the highest rating was given for

roads (35%) followed by health services (27%) and drinking water (17%). For the third priority, schools

(31%) were prioritized followed by health services (23%) and later roads (22 %).

Figure 22: Top three priority areas for improvement

3.4.5 Level of Satisfaction with VDC Service Delivery

Consumer satisfaction was measured for the various public services delivered by VDCs. Their perception of

the services was measured using the following categories: extremely satisfied, satisfied, dissatisfied, and

extremely dissatisfied as shown in Table 24. This study showed that dissatisfaction existed with the majority

of services delivered. About 60% to 69% of respondents were dissatisfied with services such as drinking

water, electricity coverage, roads and ECD centers. Furthermore, half of the respondents were dissatisfied

with the services received from health centers as opposed to 40% of the respondents who were satisfied

with the services received. About 49% of the respondents were dissatisfied with school services as opposed

to 44% of the respondents who seemed satisfied.

Despite the majority stating that the development services provided by the VDC were effective, Table 24

shows that respondents were dissatisfied with all of these services. This could be due to the amount of

damage caused by the earthquake, leaving many services yet to be restored as indicated in Figure 30,

and similarly as stated for improvement in Figure 22. This stresses the need for immediate improvements of

such services in affected areas.

63.7%

8.4%

16.8%

5.6%

.4%

3.0%

2.2%

17.1%

26.7%

35.2%

15.0%

.9%

4.2%

.8%

7.4%

23.4%

22.1%

31.0%

3.7%

9.2%

3.3%

0% 10% 20% 30% 40% 50% 60% 70%

Drinking water

Health services

Roads

Schools

ECD centers

Electricity/cell phone coverage

Others

Third Priority Second Priority First Priority

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Table 24: Percentage of level of satisfaction with VDC service delivery

Services Extremely satisfied

Satisfied Dissatisfied Extremely

dissatisfied Refused

Don’t know/Can’t say

Total

Drinking water

51 1,585 4,909 1,535 6 10 8,096

.6% 19.6% 60.6% 19.0% .1% .1% 100.0%

Health Services

56 2,102 2,854 295 7 16 5,330

1.1% 39.4% 53.5% 5.5% .1% .3% 100.0%

Roads

13 1,911 4,274 548 7 10 6,763

.2% 28.3% 63.2% 8.1% .1% .1% 100.0%

Schools

28 2,051 2,296 284 9 15 4,683

.6% 43.8% 49.0% 6.1% .2% .3% 100.0%

ECD Center

2 37 299 106 0 8 452

.4% 8.2% 66.2% 23.5% 0 1.8% 100.0%

Electricity Coverage

1 208 938 337 0 11 1,495

.1% 13.9% 62.7% 22.5% 0 .7% 100.0%

Others

2 8 265 298 0 1 574

.3% 1.4% 46.2% 51.9% 0 .2% 100.0%

3.4.6 VDC Staff Presence

As government civil servants, VDC secretaries and staff play a large role in managing VDC affairs. This

includes project planning and implementation, financial management, governance, etc. As such all

development projects proposed for a community directly involves the VDC office. Theoretically, these staff

must always be present and available as without them, very little moves forward. Four categories have

been used to determine the level of VDC staff presence. These are: “always, often, rare and never” as

shown in Table 25.

VDC secretary: Half of the survey respondents stated that their VDC secretary was rarely present, while

nearly a quarter responded “often.” This report was gathered from 55% male, 49% female and 49%

youth respondents.

VDC staff: Only a quarter of the respondents said VDC staff were always present. One third said they

were often present, and 23% said they were rarely present in their office. The irregular presence of the

VDC secretary and staff in this survey indicates the main reason for delays in providing services to

communities (Table 23), and for their overall ineffectiveness.

Table 25: Presence of VDC secretary and VDC staff in VDC office

Presence of

Always Often Rare Never Refused Don’t

know/Can’t say Total

VDC Secretary

N 556 2187 4685 166 24 1571 9189

% 6.1% 23.8% 51.0% 1.8% .3% 17.1% 100.0%

VDC Staff

N 2332 3107 2104 90 42 1514 9189

% 25.4% 33.8% 22.9% 1.0% .5% 16.5% 100.0%

The unavailability or lack of staffing of VDC officials and the inconvenience it caused to the public also

corresponds with the qualitative data collected from the survey districts. An inadequate number of VDC

staff and the responsibilities that VDC secretaries were overburdened with after the earthquake were

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stated as prime reasons for delays in service provision and/or inefficient service delivery. VDC staff were

reported to be among the busiest civil servants during the relief and recovery periods.

3.4.7 Perception of the Utilization of Funds in VDCs

Though respondents reported effective services being provided by VDC offices, a major percentage

(38%) were doubtful about the VDC’s utilization of funds for priority projects (Figure 23, a). About 39%

were unaware of how VDC funds were being utilized in their community, which could be due to

respondents being less aware of development projects and public hearings, as well as low participation in

general as explained earlier. A comparison based on respondent type showed that the majority of male

respondents (48%) agreed on the utilization of funds as meeting the needs and priorities of VDCs

compared to female and youth respondents, as shown in Figure 23, b.

.

Figure 23: VDC funds spent according to priority (a) by respondent type (b) in percentages

Figure 24 (a) shows a small percentage of respondents (16%) who believed that VDC funds were being

utilized transparently. Half of these respondents who mostly agreed with this statement were male,

followed by 26% youth and 23% female respondents. Moreover, a large number of the respondents

(41%) believed that VDC funds were not being utilized transparently in their community, while 42% didn’t

know, or weren’t sure.

There are several government-approved mechanisms in place that work to improve transparency and

accountability at the VDC level, and keep the public informed on how public spending is utilized. However,

these mechanisms including public hearings, public audits, and social audits are often not followed

properly. Despite the presence of a proper legal framework and established mechanisms to monitor

development activities in a community, the low level of public awareness and participation in these

activities (e.g. public hearing in Figure 19 and 20) by respondents could not be determined in this study,

nor if a fully transparent and accountable system is in place. Responses such as political influence within

VDCs, nepotism/discrimination and corruption shown in Table 23 may be the causes for the lack of

transparency or trust in the way projects are implemented.

21.1%

38.1%

1.7%

39.1%

a)

Yes

No

Refused

Don't Know/Can't Say

47.7%

38.0%

24.7%

27.9%

24.1%

30.6%

47.4%

44.4%

28.2%

31.4%

27.9%

27.8%

0% 20% 40% 60% 80% 100%

Yes

No

Refused

Don't Know/Can't Say

b) Male Female Youth

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Figure 24: Transparency with VDC funding (a) by respondent type (b)

3.4.8 Sources Utilized for Gathering Information on the Transparency of the use of VDC

Funds

Transparency over the use of funds is a major issue in Nepal. This study shows that public hearings (46%)

were the most practical way of learning about how public funds are spent at the VDC level. VDC notice

boards (21%), followed by public audits (17%) as shown in Table 26 are also useful ways of getting

information out to the public. Citizen charters and social audits were the least referred to sources by

respondents. Under the “others” category, information was also spread to the public via the ward

coordinator, relatives, other villagers, VDC office or secretary, village representative, during meetings

(undefined) or VDC council meetings, or via local radio.

Table 26: Percentage of responses on sources used for information about VDC level public spending

Sources Responses

n Percent

Public audit 391 16.9%

Social audit 141 6.1%

Public hearing 1055 45.6%

Citizen Charter 191 8.3%

VDC notice board 496 21.4%

Others 35 1.5%

Total 2315 100.0%

15.5%

40.9%

1.7%

41.9%

a)

Yes

No

Refused

Don't Know/Can't Say 50.8%

38.1%

27.8%

28.4%

22.8%

29.6%

42.4%

44.2%

26.4%

32.3%

29.7%

27.4%

0% 20% 40% 60% 80% 100%

Yes

No

Refused

Don't Know/Can't Say

b) Male Female Youth

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3.5 Conflict Mediation

3.5.1 Disputes Confronted

The baseline results indicate very little

conflict occurred after the earthquake. Only

2.2% (n=201) of the total respondents

experienced conflict. Based on the

respondent types, the majority of

respondents who experienced conflict were

male (43%) respondents (Figure 25).

Conflicts based on caste/ethnicity ranged

from 20% to 29% for all groups except for

other/religious minorities which was only 2%.

Hill Dalit respondents (29%) faced conflict

over the year, followed by 26% Hill

Brahmin/Chhetri, 22% Hill Mountain Janajati and

21% Newar. Among Hill Dalits, male respondents faced more conflict (47%) compared to a quarter of

female and youth respondents respectively (Annex 8: E1).

Conflict faced by age group revealed that most respondents belonged to an age group of 40-49 years

(29%) followed by 27% for the 16-29 age group (Table 27). Male respondents in the age group of 40-

49, 50-59 and 60 years faced the highest number of disputes compared to the other respondents. About

56% of female respondents in the age group of 30-39 years faced more conflict than male (26%) and

youth (18%) respondents. Furthermore, youth faced the highest percentage (67%) of conflict, especially

those in the age group of 16-29 years. Overall, senior respondents (60 years) faced the least conflict

over the past year.

Table 27: Conflict faced by age classification

Respondent type Age classification Total

16-29 30-39 40-49 50-59 >60

Male N 6 9 33 21 18 87

Row % 6.9 10.3 37.9 24.1 20.7 100

Column % 11.1 26.5 56.9 67.7 75.0 43.3

Female N 12 19 23 10 6 70

Row % 17.1 27.1 32.9 14.3 8.6 100

Column % 22.2 55.9 39.7 32.3 25.0 34.8

Youth N 36 6 2 0 0 44

Row % 81.8 13.6 4.5 0.0 0.0 100

Column % 66.7 17.6 3.4 0.0 0.0 21.9

Total N 54 34 58 31 24 201

Total % 26.9 16.9 28.9 15.4 11.9 100

Male, 43.3%, N=87

Female, 34.8%, N=70

Youth, 21.9%, N=44

Figure 25: Conflict faced by respondent types

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3.5.2 Type of Disputes Experienced

Among the 2.2% (n=201) of respondents who experienced disputes after the earthquake, a significant

percentage of respondents experienced interpersonal disputes (36%), while 23% experienced resource-

based conflict, and 16% caste/ethnicity based conflict. Analysis of resource-based disputes (n=46) shows

that the majority of respondents (54%, n=25) experienced water-use conflict as pertaining to drinking

water. This could be due to the number of damaged water sources after the earthquake, as 49% of the

respondents have stated this to be the case (Figure 30). Along with this, conflict regarding the distribution

of earthquake relief items (i.e. unfair distribution, ID cards, relief materials) were also reported (30%).

Identity-based conflict and gender-based violence (GBV) were found to be the least experienced by the

respondents as shown in Table 28.

Table 28: Type of conflict experienced by respondents in percentage

Type of conflict Yes No Refused Don't

Know/Can't Say

Total

Gender Based Violence N 9 168 2 22 201

% 4.5 83.6 1.0 10.9 100

Identity Based Conflict N 6 173 2 20 201

% 3.0 86.1 1.0 10.0 100

Caste/Ethnicity Based Conflict N 33 158 1 9 201

% 16.4 78.6 .5 4.5 100

Political Conflict N 8 173 1 19 201

% 4.0 86.1 .5 9.5 100

Interpersonal Conflict N 73 117 2 9 201

% 36.3 58.2 1.0 4.5 100

Resource Based Conflict N 46 141 0 14 201

% 22.9 70.1 0 7.0 100

Other N 0 152 0 48 200

% 0 76 0 24 100

Table 29: Percentage among conflict experienced by respondent type

Conflict type

Male Female Youth

Gender Based Violence

N 2 4 3

% 22.2 44.4 33.3

Identity Based Conflict

N 4 0 2

% 66.7 0.0 33.3

Caste/Ethnicity Based Conflict

N 16 10 7

% 48.5 30.3 21.2

Political Conflict

N 3 1 4

% 37.5 12.5 50.0

Interpersonal Conflict

N 24 27 22

% 32.9 37.0 30.1

Resource Based Conflict

N 24 12 10

% 52.2 26.1 21.7

Table 29 depicts conflict experienced by respondent type. Among the largest proportion of respondents

who experienced interpersonal disputes, females ranked first with 37%, followed by males with 33%, and

youth at 30%. Female respondents were also found to have experienced more GBV (44%) than youth

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(33%) and male (22%) respondents. None of the female respondents were found to have experienced

identity-based disputes (Table 29). Half of the male respondents experienced resource-based conflict,

followed by a quarter of female and youth (22%) respondents. Male respondents generally experienced

the following kinds of conflict: identity-based (67%), resource-based (52%) and caste/ethnicity-based

(49%). Youth being quite active politically were found to have experienced more political-based conflict

compared to male (38%) and female (13%) respondents. Overall, despite several grievances and

dissatisfaction with the government’s inability to expedite recovery work, conflicts in the study area have

not surfaced at the level of resentment.

3.5.3 Dispute Resolving Mechanisms

Respondents who have faced disputes over the past year (n=175) were found to have used at least one

dispute resolving mechanism (180 responses). Table 30 shows that the most common strategy used by

respondents to overcome their conflict was to do nothing, as stated by 59% of the respondents. Besides,

doing nothing to resolve their problem, there were other respondents (12%) who mostly sought community

leader/ religious leaders/ locally important person to serve as a mediator. These leaders were found to

have strong control over mostly political (38%) and caste/ethnicity based disputes (30%) as shown in

Annex 8:E2. Seeking the support of police/army/armed police force was another popular mechanism used

for resolving disputes, especially with regard to gender based violence cases (33%), resource-based cases

(17%) and interpersonal cases (6%) as shown in Annex 8:E2. District Development Committee (DDC) /

District Administration Office (DAO/VDC was also used to resolve disputes for almost all types of conflicts,

except GBV cases. Though many other mechanisms were utilized, the baseline data reflects the

respondents' faith in government institutions and their preferences for peaceful means for resolving their

disputes.

Table 30: Percentage of conflict resolving mechanisms adopted by respondent

Conflict type N Response

% of cases (n=175)

Did nothing 103 57.2 58.9

Court/Lawyer 5 2.8 2.9

Police/army/armed police force 16 8.9 9.1

Community leader/religious leaders/ locally important person

21 11.7 12.0

Community Mediation Center (CMC) 5 2.8 2.9

Community Based Organizations (CBOs): WCFs/CACs) 5 2.8 2.9

DDC/VDC/DAO 14 7.8 8.0

Local Peace Committee (LPC) 1 0.6 0.6

Informal community process (informal mechanism/social practice)

1 0.6 0.6

I/NGOs/Human rights organizations 1 0.6 0.6

Others 5 2.8 2.9

Refused 2 1.1 1.1

Don't know/Can't say 1 0.6 0.6

Total 180

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3.6 Gender Based Violence (GBV)

3.6.1 Perception of GBV and HH decision making

To understand the gender disparity in terms of GBV and HH decision making, twelve statements were

formulated and evaluated based on respondents' extent of agreement or disagreements (i.e. strongly

agree, agree, disagree and strongly disagree). A Likert scale was used for this analysis. For this, responses

were calculated as a composite score or sum from four scale items. An interval of 0.75 was created by

using a ratio of maximum-minimum (4-1) value of rank assigned for four scales by the total number of

classes (4). This interval value was used according to the four classes outlined below:

Rank Scale for Negative Statement Class interval

1 Strongly agree 1.00-1.75

2 Agree 1.76-2.50

3 Disagree 2.51-3.25

4 Strongly disagree 3.26-4.00

The class interval created was used as a base for further analysis of all the statements in this section. The

following conclusions are summarized for each statement with the estimated Likert value as shown in Table

31. Outputs for each statement are included in Annex 8: Section F.

Table 31: Summary based on Likert scale for GBV and HH decision making

S.N Statement Likert

Value

Overall

result

1. A woman should always give all her income to her husband. 2.80 Disagree

2. A man should always give all his income to his wife. 2.68 Disagree

3. A woman does not need her husband's permission to do paid work 2.66 Disagree

4. If a wife does not obey her husband, he has the right to punish her. 2.85 Disagree

5. Under no circumstances, should a man beat his wife. 1.97 Agree

6. Rape is a social crime punishable by law. But when a woman is raped

she is to blame

2.78 Disagree

7. Both females and males should decide together about important

decisions that affect their family.

1.59 Strongly

agree

8. A man should decide how many children his wife should bear. 2.94 Disagree

9. It is okay for a wife to seek community mediation if she has problems

in the house.

2.23 Agree

10. A woman should ask the permission of her family member/husband to

travel.

2.03 Agree

11. A woman does not need to take permission of her family or her

husband to take part in social events/activities

2.67 Disagree

12. A woman should obey/follow all the traditional practices even if it is

harmful.

2.85 Disagree

Table 31 indicates the extent of agreement / disagreement among respondents with the 12 statements

defined in the survey. Overall, responses for 9 out of 12 statements were found to be positive with

respondents strongly agreeing on the statement where Both females and males should decide together about

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important decisions that affect their family (Statement 7). Male respondents more strongly agreed with this

statement than females and youth. Among the 9 positive responses, respondents were found to strongly

agree with statement no. 7; 2 with statement nos. 5 and 9, while disagreeing with statement nos. 1, 2, 4, 6,

8, and 12 as shown in Table 31.

Youth overall responded positively to statements nos. 1, 2, 4, 8, and 12, followed by male respondents to

statements nos. 5, 6, 7, 9. This implies that respondents, especially youth, are aware of gender sensitive

issues though the degree of agreement or disagreement was not very strong. This is likely due to the high

rate of literacy among youth; many of whom are students (Table 10 and Table 12) compared to lower

level of literacy among male and female respondents. It also could be due to youth exposure to various

community groups and activities in their communities. Youth who participated in an FGD also expressed

that though many people disagree with statement 12, in practice, women were said to follow traditional

practices.

Negative responses were observed for statement nos. 3, 10 and 11. Male respondents disagreed with

statement 3, A woman does not need her husband's permission to do paid work. This is likely due to Nepal’s

patriarchal society (83 % of male respondents are HH heads as shown in Table 9) where men still like to

hold authority over women. Furthermore, the majority of respondents also agree with statement 10, A

woman should ask the permission of her family member/husband to travel, where youth in particular were

found to support the idea. Respondents agreed that women should seek permission to travel, but

disagreed with statement 11, A woman does not need to take permission from her family or her husband to

take part in social events/activities. Surprisingly female respondents agreed with the need to seek

approval.

Group discussions among youth and women

groups revealed that youth, and women in

particular, do not think it is necessary to ask

their husband’s permission to hold a paid

job; rather one should just inform them. Also,

despite unemployed husband not allowing

their wives to work, poor females were

reported to be working anyway.

Almost all participants in group discussions

believed that local citizens and police should

take more responsibility for addressing GBV issues. These participants are very aware of which agencies

are able to provide support and how to report GBV cases. However, the families of the victims themselves

were hesitant to report these cases out of fear of being socially stigmatized, despite not having any

barriers to reporting such cases.

Frequent rallies, meetings and programs related to GBV organized in the VDC were reported to have

raised awareness levels as shared by FGD participants in Bungkot VDC of Gorkha district. They discussed

a rape case involving a 17-year old girl who was reported to authorities. The offender was arrested and

the victim was given shelter by the support group Maiti Nepal. This illustrates that awareness programs

developed for communities can make a difference in protecting people.

"I have to work for my children, for our living even

though my husband does not allow me to do it. It is

because he does not work at all and most of the time he

is drunk. Please suggest me how can I get him to abstain

from his habitual drinking of alcohol. He abuses me and

my children verbally and physically, when he is drunk."

A woman from Dhading district

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3.7 Recovery and Reconstruction

3.7.1 Knowledge about Mobile Service

Camp (MSC)

Mobile service camps (MSC) are very popular in

Nepal, especially in remote areas where people

cannot afford or access certain facilities provided

by the government. The baseline study showed that

only 29% of the respondents know about MSCs. Of

the total respondents who know about MSCs

(n=2,636), a third are male (Figure 26).

Mobile service camps are categorized into integrated (IMSC),

sectoral (SMSC) or both. Of these three groups, more than half of

the respondents were found to have received services through

sectoral mobile camps. Secondly most benefitted from services by

attending IMSCs and SMSCs. Only 12% of respondents received

services through IMSCs as shown in Figure 27. Analysis based on

respondent type indicates that SMSCs were most popular. A large

percentage of female respondents (65%) benefitted from SMSCs.

Many youth also received services through both mobile camps

(42%) compared to 35% male and 16% female respondents.

3.7.2 Types of Services received through Mobile Service Camps

Of the total respondents (N=9,189), only 4% and 9% of respondents responded to the service received

through IMSCs (n=342) and SMSCs (n=864) respectively. Among these percentages, at least two different

services were received per respondent from IMSCs compared to two-thirds of responses for SMSCs. Figure

28 shows that a considerable percentage of respondents (80%) benefitted from health services through

both camps (i.e., 39% and 53% of all responses for IMSCs and SMSCs respectively). Secondly, more than

half of the respondents received agriculture extension services through IMSCs, which is half of those who

received services through SMSCs. Thirdly, 43% of the respondents received livestock services through

IMSCs compared to 19% services received through SMSCs. Overall, the most beneficial services were

health, agriculture extension, and livestock services. Services for all other amenities accounted for <10% of

services received, except for citizen certificates where 11% of the respondents received this service

through IMSCs. Land registration (2%) and payment of revenue (0.6%) were the least useful for both

camps.

20.5%

32.0%

34.0%

0.0% 10.0% 20.0% 30.0% 40.0%

Female

Youth

Male

Figure 26: Awareness of mobile service camps

Figure 27: Type of MSC received

IMSC 12%

SMSC 54%

Both IMSC & SMSC 34%

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Figure 28: Responses in percentage for the types of services received through IMSCs and SMSCs

3.7.3 Infrastructure/Services Damaged and Affected

When the baseline study was carried out in the earthquake-affected districts, damage to infrastructure in

these areas was still evident. The projects SB was likely to focus on was categorized into six types: health,

water and sanitation, irrigation, road/trail repair, education, and community development.

The results of the baseline study in terms of services damaged showed education facilities to be the most

affected as reported by 85% of respondents. About 78% of the respondents said water and sanitation

facilities had been damaged, followed by 68 % who said health centers were damaged. About 38%

mentioned that roads had also been affected. Irrigation facilities (20%) and CDPs (12%) were reported to

be the least affected (Table 32). Despite this categorization, respondents were found to be substantially

affected by all damaged infrastructure. Almost all (96%) of the respondents stated that they were

affected by damaged water and sanitation facilities, followed by irrigation, road/trail destruction as

illustrated in Table 32.

Table 32: Percentage of services damaged and respondent affected by the damage

Services damaged Services damaged Affected

Health

N 6206 5176

% 67.6% 84.6%

Water and Sanitation

N 6954 6596

% 75.7% 95.6%

Irrigation

N 1837 1660

% 20.0% 93.2%

Road/trail

N 3504 3177

% 38.2% 91.9%

Education

N 7783 5064

% 84.7% 89.4%

Community Development Project

N 1085 899

% 11.8% 87.9%

1.1%

1.5%

3.3%

5%

15.5%

18.1%

53.3%

0% 10% 20% 30% 40% 50% 60%

Other services from IMS

Banking and Finance services

Social security allowances

Citizen certificate

Livestock services

Agriculture extension services

Health services

SMSC_n=864

0.99%

1.13%

1.42%

2.98%

5.39%

20.85%

26.38% 38.87%

0% 10% 20% 30% 40%

Land registration

Banking and Finance services

Social security allowances

Birth registration

Citizen certificate

Livestock services

Agriculture extension services

Health services

IMSC_n=342

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Besides destruction to major infrastructure, 1.8% (n=161) of the respondents stated damage to buildings

within the "others" category. Nearly 60% of the respondents reported monasteries/mosques/temples to

have suffered the most damage, followed by damage to VDC offices (17%) and houses (4%) as shown in

Figure 29. Cottage industries, electricity authority offices, female Dalit associations, police stations were

also reported to be destroyed by 0.6% of respondents for each category.

Figure 29: Type of building damaged in percentage under the others category

3.7.4 Extent of Damage of Infrastructure/Services and Their Restoration Levels

Education centers, water and sanitation services, and health facilities, as reported above, were said to

have been completely damaged by 55%, 49% and 43% of the respondents respectively. Irrigation

facilities were said to be fully damaged by a third of the respondents, whereas 88% reported partial

damage to road/trails as shown in Figure 30. Almost all infrastructures were said to be partially

damaged, with the extent of damage ranging from 45% to 67%, and roads/trails 88%.

A year after the earthquake, little progress has been made with the recovery effort, with much

infrastructure still damaged. As shown in Figure 30, very few respondents answered that infrastructure

projects in their communities were completely restored (<10%). Respondents nevertheless reported that

partial restoration of community infrastructure had taken place. Education centers and roads/trails were

said to be partially restored by 74% of the respondents. Other infrastructure such as health, CDPs,

irrigation and water and sanitation were found to be moderately restored (Figure 30). Moreover, a third

of the respondents stated no effort had been made with restoration despite complete damage to water

and sanitation facilities.

According to VDC officials and key informants, the delay in the reconstruction process was due to

government’s inability to rebuild. They also believed it was due to weak coordination between donor

agencies/NGO/INGO and government. Furthermore, they stated that these entities should work in

together to focus on projects which would yield long term benefits to the community. The delays with

construction work were said to be caused by the fact that the National Reconstruction Authority (NRA) was

slow moving in getting established, and that no other organization had been given the mandate for

reconstruction. As it stands, the NRA only exists to support other government agencies, which has caused

1.2%

1.9%

3.7%

3.7%

10.6%

16.8%

58.4%

0 10 20 30 40 50 60

Post Office

Cooperative

Community

Club

House

VDC Office

Monastry/Mosque/Temple

Percentage of damage

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confusion among the various stakeholders. In addition, considerable time was also required to complete

administrative work and make bank arrangements to distribute government grants to earthquake victims.

Figure 30: Percentage of the extent of damage and levels of infrastructure restoration

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Health

Water & Sanitation

Irrigation

Road/trail

Education

CDP

43.4%

48.9%

32.1%

10.7%

54.6%

28.6%

55.2%

50.4%

64.8%

88.0%

44.8%

65.6%

4.4%

5.5%

4.3%

10.1%

6.4%

5.6%

68.8%

57.9%

59.0%

74.3%

74.1%

63.7%

24.3%

35.5%

32.7%

14.2%

18.4%

23.9%

Completely damaged Partially damaged

Completely restored / reconstructed Partially restored restored / reconstructed

Not restored or left as it is

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CHAPTER 4: SUMMARY OF KEY

FINDINGS 4.1 Key Findings

Demographic Features

The baseline survey sample had an equal distribution of respondents based on caste/ethnicity, i.e.,

25% Hill Brahmin/Chhetri; 26% Hill Mountain Janajati; 23% Newar; 24% Hill Dalit and 3%

Religious Minority. The age of respondents ranged from 6 to 95 years, with most between the

ages of 16 and 59.

The majority of household heads were men (90%) and almost 75% of the respondents were

married.

Formal education among all respondents was 42%, with female literacy at 16%.

Most respondents reported agriculture as their occupation. Students and housewife/home-makers

were next on the list. Very few people reported as being retired and working in a foreign

country.

A year after the earthquake, slightly more than half of the respondents were still living in

temporary shelters.

Only a few respondents had a physical disability (1.3%), with more male respondents reporting a

disability than female respondents. Most cases of disability were found to have occurred before

the earthquake.

Most respondents were aware of the functions of VDC health posts, VDC offices,

Women’s/Mother’s groups, and Police Units (80-90%) and said these were effective. The function

of organizations/committees such as RLG, IPFC, TLO, DMC, PMC and CAC were least known by

respondents (3-18%).

WCF Membership and Participation in VDP

Only a third of the respondents knew about the roles and responsibilities of a WCF. More than

half the respondents perceive WCFs to be effective.

A small percentage of respondents were members of a WCF (3.1%), with membership slightly

higher among family members by 0.8%.

Membership among respondents was greater for male (61%) respondents, followed by female

(25%) and youth (15%) respondents.

Among the small percentage of respondents serving as WCF members, their participation in VDPs

was found to be low (20%). Only half of the WCF male members were active in their role.

Respondents who participated in VDPs were found to be more curious or offer suggestions during

these meetings (74%), with male respondent being the most vocal. Those who made suggestions

strongly felt that their voices were heard (79%) by meeting representatives.

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Community Development Projects

Only one third (N=3,446) of the respondents had heard of CDP, and among them a quarter did

not understand CDP roles and responsibilities. Respondent participation in CDP meetings (35%,

N=1,188) was generally low. Yet, those who participated in them had expressed their concerns

and suggestions (71%). Only half of these respondents felt their suggestions were acknowledged

by representatives running the meetings.

Male respondents tended to have more knowledge of CDPs, participate in then, voiced their

opinion more often than females and youth.

Among respondents who had heard of CDPs (N=3,446), 64% agreed with the views on project

implementation by local users’ groups/companies/beneficiaries. 43% agreed with the

transparency of managing funds. 44% agreed on the public audit process carried out for CDPs.

54% agreed on project design based on local needs. 52% were aware of the 14-step planning

process in selection of development projects. 38% of the respondents disagreed with the idea that

CDPs being implemented were too expensive.

VDC Service Delivery

A year after the earthquake, a large number of respondents were able to access government-

issued earthquake victim identity cards, followed by a grant agreement to rebuild their homes.

Respondents rated all basic services provided through the VDC as effective. A majority however

were dissatisfied with the services provided by VDCs such as drinking water, health, roads, schools,

ECD centers, electricity/cell phone coverage. These services were mostly damaged by the

earthquake and their restoration is a key priority for respondents. Respondents also felt that the

reasons for ineffective service delivery had to do with slow government processes, unresponsive

VDC officials, and political influence in the services provided.

The two most common responses to the question of whether the VDC secretary and staff are

present in their offices were rare and often available respectively.

Most respondents agreed that CDP funds were being managed transparently, and projects

designed were based on local needs. Only a small proportion of the respondents were confident

about VDC funds being utilized as per the needs and priorities of the VDC.

Public hearings were reportedly the best mechanism where people could learn about the use of

public funds transparently.

Conflict Mediation

A substantial percentage of respondents (95%) have not experienced any conflict a year

following the earthquake in the study areas. Only 2.2% experienced conflict. Male respondents

experienced more conflict compared to females and youth.

Interpersonal conflict, resource based conflict and caste/ethnicity based conflict were among the

major types of conflict experienced by the respondents. Several mechanisms used to resolve these

included working with government institutions such as the DDC/VDC/DAO, police/army/armed

police force, however most respondents did nothing to resolve their grievances.

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Gender Based Violence

The baseline results showed that most respondents were somewhat aware of gender inequality in

terms of decision making within a household, and gender based violence. Respondents were found

to have taken a conservative stance on topics such as allowing females to travel independently, or

their participation in social activities, events and employment without first obtaining the consent of

their family (or husband if married).

Recovery and Reconstruction

Widespread damage to infrastructure and services was observed, with health (68%), water and

sanitation (76%), and education facilities (85%) being among the most affected.

All infrastructure was found to be partially damaged (>50% responses) except for education

facilities which were stated to be completely damaged by 55% of the respondents.

Most of the reported damaged infrastructure is undergoing repairs.

People were found to be greatly affected by the damaged infrastructure and lack of services

(ranging from 85% to 96%). Damage to water and sanitation services was found to have major

impact on respondents (96%).

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Annex

Annex 1: List of field researchers

District Supervisor Supervisor_Ph. No. Enumerator Type Enumerator_Ph.No.

Ramechhap Baksur Roka Magar

9849037840 Appechha Neupane F 9860929017

Tara Devi Khatiwada F 9841980709

Shanti Thapa F 9841118095

Shrijana Tamang F 9842711617

Sailesh Koirala M 9849914355

Pramod Acharya M 9845278183

Tulasi Neupane M 9864031190

Bishnu Gosain M 9843176770

Dolakha Anuj Baniya

9803878280 Anuj Pokharel M 9841429243

Ganesh P. Regmi M 9818755080

Roshan Lawati M 9841886232

Buddhi Naryan Shrestha

M 9841607426

Lokendra Gywali M 9841132348

Kalpana Dangol F 9841125095

Kiran Rupa Magar F 9860429574

Nisha Sharma F 9841761080

Dhading Khem Raj Khanal

9849613984 Shobha Bhattarai F 9849122927

Jhalak Gyawali M 9848186800

Meera Tamang F 9849595542

Goma Pradhan F 9843334026

Mangkel Rai M 9849195561

Santosh Kharel M 9841308461

Anuj Gurung M 9841606238

Sanjib Adhikari M 9843148300

Makwanpur Kalpana Kaspal

9841725792 Assita Gole F 9860447934

Nanu Babu Khanal F 9849465628

Rama Karki F 9841488458

Seema Gurung F 9803685810

Nabin Shrestha M 9841118398

Suresh Khanal M 9849614860

Jagat P. Sharma M 9846583729

Rabindra Kishore Sharma

M 9841519572

Gorkha Ram P. Devkota

9841820832 Tara Devi Rawal F 9841448891

Tek Maya Gurung F 9846261096

Apsara Khadka F 9840096526

Sumitra Rimal F 9841951869

Pramila Khadka Sunuwar

F 9846111786

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District Supervisor Supervisor_Ph. No. Enumerator Type Enumerator_Ph.No.

Ashok Rai M 9842285264

Krishna Tiwari M 9841977521

Raju Giri M 9849009887

Sailendra Dawadi M 9849065794

Lamjung Sunmaya Gurung

9841488986 Krishan P. Upadhya M 9847639777

Sunil Khanal M 9816911644

Arpan Chauhan M 9844606226

Krishna Gurung M 9841649145

Lil Bdr. Gurung M 9841261058

Muna K.C F 9849672374

Roji K.C. F 9843647280

Sanju Satyal F 9860754069

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Annex 2: Value Calculation Index

Indicators Baseline Survey Calculation Procedure Remarks

Governance Indicators

Indicator A1.01: Proportion of households that have experienced conflict in the past year that have used peaceful means to solve the conflict

Baseline: 31.3 %

Total no. of respondents who used peaceful means/ Total number of respondents who have experienced conflict in the past year (N=201) *100 (Values for this indicator are based on multiple responses keeping the sum of percentages at 100 %.)

The values are calculated by including only those who mentioned 9 types of peaceful means i. e. Court/lawyer, police/army/armed police force, Community leader/religious leader/locally important person, CMC, CBO's: WCF/CAC, DDC/VDC/DAO, LPC, Informal comm. Process, I/NGO's/Human Rights.

Indicator B.2.03: Proportion of Ward Citizen Forum members who indicate that they can provide meaningful input to the village development plans

Baseline: 13.1%

No. of WCF members who think their suggestions have been heard in the VDC planning process meetings / Total number of WCF members in the sample *100

Indicator C.1.01: Proportion of citizens who feel that the administration of funds in the VDC is transparent

Baseline: 15.5%

No. of respondents who feel that use of VDC funds in their community is transparent/ Total number of respondents *100

Indicator C.2.01: Proportion of citizens who indicate that they actively participate in the decisions around VDC community development projects.

Baseline: 70. 7%

No. of respondents who make suggestions or voice their opinions regarding the CDPs in meetings/ Total number of respondents who had participated in the CDPs meetings *100

Filtered based on only those who had participated in the CDPs meeting (Yes=1,188).

Indicator D.1.01: Percentage improvement in positive citizen views on VDC service delivery

Baseline: 80.4% No. of respondents who think that VDC offices have provided services very effectively or somewhat effectively in the past one year/ Total number of respondents *100

Percentage is calculated by combining ‘Very effective’ and ‘Somewhat effective’ responses to this question

Indicator D.2.03: Percentage Percentage calculated for each statement. Percentage of respondents who have

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Indicators Baseline Survey Calculation Procedure Remarks

improvement in positive citizen views on the effective implementation of community development projects

Baseline: 58.9% i.e. calculated by (adding' very effective & effective) in each statement/ total no. of respondents who had heard about CDPs*100

Final percentage is calculated as average % of all 7 statements

positive views in 4 or more statements out of 7regarding the effective implementation of CDPs.

Filtered based on only those who said that they had heard about CDP (Yes=3,446)

Indicator 34: Percentage of target population that views GBV as less acceptable after participating in or being exposed to USG programming

Baseline: 64%

Percentage calculated for each statement separately as total number of respondents who have positive views (either sum of strongly agree and agree or sum of disagree or strongly disagree) to the statement/Total number of respondents*100

Taking average % for positive views on all 12 statements.

Percentage of respondents who have positive views in any 5 or more than 5 statements out of 12 regarding the GBV.

Recovery Indicators

F1: % of population who has accessed government services outside of district head quarter in the last six months through Integrated Mobile Service Camp

Baseline: 28.7%

Total no. of responses who has accessed government services through IMSC (sum of both Integrated and Sectorial)/ Total number of respondents *100

Values for this indicator are based on multiple responses keeping the sum of percentages at 100%.

F2: % of population affected by lost health centers as a result of disaster or other crises have been restored their services

Baseline: 4.4%

Total no. of respondent affected by lost health centers - respondents who said that their infrastructures have been completely restored/Total number of respondent who said yes to damage of health centers*100

F3: % of population whose access to water and sanitation services was impacted by the earthquake, and has not been restored?

Baseline: 36%

Total no. of respondent affected by damage to water and sanitation services who said that their infrastructures has not been completely restored/Total number of respondent who said yes to damage of water and sanitation services *100

F4: % of HHs whose access to irrigation facilities was impacted by the earthquake, and has not been

Baseline: 32.7%

Total no. of respondent affected by damage to irrigation facilities, who said that their infrastructures has not been

Percentage is not calculated at household level.

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Indicators Baseline Survey Calculation Procedure Remarks

restored completely restored/Total number of respondent who said yes to damage of irrigation facilities*100

F5: % of HH whose access (trail/road) was impacted by the earthquake, and has not been restored

Baseline: 14.2%

Total no. of respondent affected by damage to road/trails who said that their infrastructures has not been completely restored/Total number of respondent who said yes to damage of road/trails *100

Percentage is not calculated at household level.

F6: Official perspective on effective implementation of community development projects, of relief and recovery activities

Baseline: 33.3% Total no. of KII (n=30) who perceived as implementation of CDPs on relief and recovery activities is effective/Total number of KII (N=30) *100

Value for this indicator calculated on the basis of responses of KII conducted with officials. the response as effective are considered in the calculation

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Annex 3: List of local organizations

Organization District Supervisors Name of Staff Designation Ph. No. Email

Janachetana

Avibriddhi Bikas

Adhyayan Samiti

(COPPADES)

Lamjung Sunmaya

Gurung,

9849037840

Office Besisahar , Lamgunj 066-520769 [email protected]

Dikendra R Kandel Executive Chairman 9851041576 [email protected]

Bijaya Gurung Project Coordinator 9856029822 [email protected]

Rachana Khanal Finance Officer 9849545792 [email protected]

System

Development

Service Center-

(SDSC)

Gorkha Ram P.

Devkota,

9841820832

Office Bahara, Gorkha 064-420894 [email protected]

Kamala Lamichane Executive Director 9856040726 [email protected]

Sandeep Thapa Project Coordinator 9860811006 [email protected]

Suchana Thapa Finanace Officer 9841078447 [email protected]

Action Nepal Dhading Khem Raj

Khanal,

9849613984

Office Nilkantha, Dhading 010-521012 [email protected]

Bhim Prasad

Dhungana

President 010-521012 [email protected]

Dinesh Duwadi Project Coordinator 9841717733 [email protected]

Bindu Deuja Finance Officer 9841916591 [email protected]

Janabhawana

Youth Club (JYC)

Ramechhap Baksur Roka

Magar,

98490377840

Office Manthali-2, Ramechhap 048-540467 [email protected]

Kumar Kandel President 9741044764 [email protected]

Tula Prasad Kandel Project Coordinator 9844073905 [email protected]

Kailash Subedi Admin and Finance Officer 9844208930 [email protected]

Deepjyoti Samaj

Sudhar Sangh

(DJSSS)

Dolakha Anuj Baniya,

9803878280

Office Sundrawati-2, Dolakha 049-690086 [email protected]

Dambar Prasad

Sedai

President 9841715206 [email protected]

Ishwori Prasad Sedai Project Coordinator 9844465408 [email protected]

Gauri Basnet Finance Officer 9844067030 [email protected]

m

Womenn,

Children and

Environment

Development

Center

(WOCHEND)

Makwanpur Kalpana

Kaspal,

9841725792

Pramila Mahat

Chairperson, Hetauda-11,

Makwanpur

057-

691405,9845

598822, 057-

520127

[email protected]

Udav Baniya Executive Director [email protected]

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Annex 4: Household questionnaire

Baseline Survey in Recovery Districts

Household Questionnaire Form

Nepal Development Research Institute/Sajhedari Bikaas

This survey is conducted by the Nepal Development Research Institute (NDRI) on behalf of Sajhedari Bikas (SB). The

main purpose of this project is to assess the recovery status, government response to citizen needs and the satisfaction

level of citizen with service delivery of local government bodies in six highly affected districts by April 25 and May 12

earthquake of 2015. This survey will measure the perception from a youth, man and a woman in a household.

Therefore, this one-on-one interview is carried out with you to support us in understanding and identifying your issues

related to local governance. There is no correct answer to the questions we are asking and we do not intend to disclose

your name without your permission. The responses provided by you will be kept confidential and will only be used in

analyzing the context in your area. The outputs gained from this research will further support SB for the evidence

based interventions in the affected districts through its strategic governance approaches. NDRI and SB are very

thankful to you for supporting us in filling out this form.

A. Introduction

1. Surveyors Name |_____________________________|

2. Surveyors ID

No. |____|____|

3. District 36=Gorkha 37=Lamjung 30=Dhading 31=Makwanpur

22=Dolakha 21=Ramechhap |____|

4. VDC /Municipality

Name |_______________________________|

5. Ward

No. |____|

6. Questionnaire No. |____|___| 7. Household No. |____|____|____|

8. Date of interview dd/mm/2016 |_______|________|________|

9. Time of interview hr : minutes |___|___|: |___|___|

10. GPS coordinates Latitude |_____|_____|_____| Longitude |_____|_____|_____|

B. Respondents Information

11. Name of Target

Respondent |_______________________________|

12. Type of target

respondent

1=Male

2=Female

3= Youth

13. Relationship of

respondent to

household head

1=HH head 3=Son/daughter 5=Parent

2= Wife/Husband 4=Brother/Sister 6=Other relative |____|

14. Age |___|___| 15. Gender

1=Male |___|

2=Female|___|

3=Others|___|

16. Marital

Status

1=Married

2=Unmarried

3=Divorced

|____|

17.

Current stay of respondent after earthquake?

Temporary shelter (tent, camp etc.) 1

Own house 2

Rent 3

Relatives 4

If Others specify I__________________________|

18. What is your caste/ethnicity?

Hill Brahmin/Chhetri 1

Hill Mountain Janjati 2

Newar 3

Hill Dalits 4

Religious Minority (Muslim) 5

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Others 6

If Others specify I__________________________|

19. Do you have any physical disability?

Yes 1 ► If 1, go to Q.20.

No 2 ► If 2, go to Q.21.

Refused 98 ► If 2, go to Q.21.

Don't Know/Can't Say 99 ► If 2, go to Q.21.

20. When did this happen?

After earthquake (April 25, 2015) 1

Before earthquake 2

By birth 3

Refused 98

Don't Know/Can't Say 99

21. What is your level of education?

Illiterate 1

Literate but no formal education 2

Formal education 3

22. What is your main occupation?

Agriculture 1

Industry/Business 2

Service 3

Labor 4

Student 5

Housewife/house-maker 6

Retired 7

Unemployed 8

Others ► If 9 specify 9

Others specify |__________________________|

23. Do you know the roles and responsibilities of the following organizations and how effective are these

organizations? If yes, write the effectiveness criteria defined as follows:

1 = Very effective, 2 = Effective, 3= Less Effective, 4 = Not effective at all 5= Refused 6 = Don't Know)

S.N. Organization Yes=1 No=2 Refused=98 Effectiveness

1 Ward Citizen Forum (WCF) |____| |____| |____| |____|

2 Citizen Awareness Center (CAC) |____| |____| |____| |____|

3 VDC Office |____| |____| |____| |____|

4 Youth Groups (YG) |____| |____| |____| |____|

5 Radio Listeners Group (RLG) |____| |____| |____| |____|

6 Community Mediation Center (CMC) |____| |____| |____| |____|

7 Female or Mothers group |____| |____| |____| |____|

8 Agricultural Service Center (ASC) |____| |____| |____| |____|

9 Livestock Service Center (LSC) |____| |____| |____| |____|

10 Integrated Plan Formulation Committee (IPFC) |____| |____| |____| |____|

11 Disaster Management Committee (DMC) |____| |____| |____| |____|

12 Project Monitoring Committee (PMC) |____| |____| |____| |____|

13 Users group |____| |____| |____| |____|

14 VDC health post |____| |____| |____| |____|

15 Tole Lane Organizations (TLOs) or Tole

Development Organization

|____| |____| |____| |____|

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16 Police Unit (PU) |____| |____| |____| |____|

17 Village WASH Coordination Committee

(VWASHCC)

|____| |____| |____| |____|

24. Please mention the top five very effective organizations from the list above?

|________________________________________| 1 |

|________________________________________| 2 |

|________________________________________| 3 |

|________________________________________| 4 |

|________________________________________| 5 |

25. Are you currently a member of Ward Citizen Forum (WCF)?

Yes 1 ► If 1, go to section C

No 2 ► If 2, go to Q.26

Refused 98 ► If 98, go to Q.26

Don't Know/Can't Say 99 ► If 99, go to Q.26

26. Is anyone in your household a member of WCF?

Yes 1 ► If 1, go to section C

No 2 ►If 2, go to section D

Refused 98 ►If 98, go to section D

Don't Know/Can't Say 99 ►If 99, go to section D

C. B.2.03_Ward Citizen Forum (WCF)(for WCF members only)

27. Statements 1=Yes 2=No 98=Refused

99=Don't

know

a. Have you participated in the VDC

planning process?

|____| |____| |____| |____|

► If 1, go

to Q.27.b

► If 2 , go

to section D

► If 2 , go

to section D

► If 2 , go

to section D

b. Do you ask any questions or made any

suggestions during meetings for VDP?

|____| |____| |____| |____|

► If 1, go

to Q.27.c

► If 2 , go

to section D

► If 2 , go

to section D

► If 2 , go

to section D

c. Do you feel the meeting representative

listened to your suggestions for VDP? |____| |____| |____| |____|

D. C.2.01 & C.2.02_Community Development Projects (for WCF members and HH members)

28. Please give your opinion on following statements.

Statements _CDPs 1=Yes 2=No 98=

Refused

99=Don't

know

a. Have you heard about the Community Development

Projects (CDPs) in your community?

|____| |____| |____| |____|

► If 1,

go to

Q.28.b

► If 2,

go to

section E

► If , 98

go to

section E

► If , 99

go to

section E

b. Have you understood the roles of CDPs at your

community and benefits you can reap from them? |____| |____| |____| |____|

c. Have you been a beneficiary of any CDPs

implemented at your community in the last one year? |____| |____| |____| |____|

d. Have you participated in any of the meetings related |____| |____| |____| |____|

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to CDP in the last one year?

► If 1,

go to

Q.28.e.

► If 2,

go to

Q.29

► If , 98

go to

Q.29

► If , 99

go to

Q.29

e. Did you make any suggestions or voiced your opinion

regarding the CDP during the meetings you attended?

|____| |____| |____| |____|

► If 1,

go to

Q.28. f.

► If 2,

go to

Q.29

► If , 98

go to

Q.29

► If , 99

go to

Q.29

f. Do you feel the meeting representative listened to your

suggestions? |____| |____| |____| |____|

g. Are the CDPs project selected based on the needs and

priority of the community/WCF/VDCs? |____| |____| |____| |____|

29. Please give your opinion on following statements.

Statements

1=

Strongly

Agree

2=

Agree

3=

Disagree

4=

Strongly

Disagree

98=

Refused

99=

Don’t

Know

a. The CDPs are generally implemented by

local user’s group/local

companies/beneficiaries. |___| |___| |___| |___| |___| |___|

b. The funds for CDPs are transparently

managed |___| |___| |___| |___| |___| |___|

c. In general, CDPs have public audit |___| |___| |___| |___| |___| |___|

d. CDPs have helped our community a lot |___| |___| |___| |___| |___| |___|

e. The contract for CDPs are generally

publicly announced and procured |___| |___| |___| |___| |___| |___|

f. CDPs are designed based on the needs

of citizens. |___| |___| |___| |___| |___| |___|

g. In general, the CDPs cost too much

money

|___| |___| |___| |___| |___| |___|

►If 1

go to

Q.30

►If 2

go to

Q.30

►If 3

go to

Q.31

►If 4

go to

Q.31

►If 98

go to

Q.31

►If

99 go

to

Q.31

30. If you strongly agree (1 in Q.29) or agree (2 in Q.29) that the CDPs in general cost too much money, could you

mention what kinds of CDPs have high costs than needed? (Multiple Choice)

Road construction 1

Culvert, bridge construction 2

Constructing buildings 3

Fixing electricity poles 4

Drinking water supply 5

Irrigation 6

Training and workshop 7

Refused 98

Don’t know/Can’t say 99

Others ► If 8 specify 8

Others specify |__________________________|

31. What are the criteria of selection of CDP project?

Followed 14 steps planning process 1

Randomly/Ad-hoc basis 2

Refused 98

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Don't Know 99

Others ► If 3 specify 3

Others Specify |__________________________________|

32. Is public hearing carried out in your VDC during the planning process?

Yes 1 ► If 1, go to Q.33

No 2 ► If 2, go to Section E

Refused 98 ► If 98, go to Section E

Don't Know/Can't Say 99 ► If 99, go to Section E

33. If yes in Q.32, was public hearing carried out in your VDC last year? If yes, did you participate in this hearing

program?

Type 1=Yes, 2=No, 98=Refused,

99=Don't know

a. Public hearing ► If 1, go to Q.33.b

b. Participation in public hearing

E. D.1.01 & D. 2.03_VDC Service Delivery (for WCF members and HH members)

34. During the last year (after April, 2015), what services have you received through the VDC office? How effective

do you think your VDC office has been in providing services in the last one year (after April 25, 2015)? Please

write the effectiveness criteria defined as follows: (Multiple Choice)

1 = Very effective, 2 = Effective, 3= Less Effective, 4 = Not effective at all 5= Refused 6 = Don't Know)

Services Code Effectiveness

code

Skip section of

level of

effectiveness

Birth certificate 1 ► If less

effective (3)

and not at all

effective (4), go

to Q.35.

Marriage certificate 2

Death certificate 3

Recommendation for citizenship 4

Recommendation for divorce 5

Migration certificate 6

Social security allowances [Single female, senior citizen, Person

living with disabilities (PLWD)

7

Development services (recommendation for water supply,

electricity etc.)

8

Employment related services (Knowledge, information, skills etc.) 9

Earthquake victim identity card 10

Community mediation 11

Recommendation for buying and selling of land 12

None 13

Others ► If 14 specify 14

Others specify|___________________________________________|

35. If you think your VDC office has not been that effective (3) or not at all effective (4), why do you think so?

Delay in providing services 1

VDC officials non responsible attitude 2

Corruption 3

There is political influence in the services provided 4

Discrimination (Nepotism, favoritism) 5

Inadequate capacity of VDC officials 6

Lack of staff in VDC 7

Lack of resources in VDC 8

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No office building in VDC 9

VDC secretaries assigned to more than one VDC 10

One VDC secretaries overburden with responsibilities 11

Frequent transfer of VDC secretaries 12

Refused 98

Don’t know/Can’t say 99

Others ► If 13, specify 13

Others specify |_______________________________________|

36. In the last year (After April, 2015), what would you say are the main infrastructure or service issues needing

improvement in your VDC and list at least top three issues?

Issues Code Rank

Drinking water 1 |____|

Health services 2 |____|

Roads 3 |____|

Schools 4 |____|

ECD centers 5 |____|

Electricity/cell phone coverage 6 |____|

Others ► If 7 specify 7 |____|

Others specify |_______________________________|

37. In particular, how would you rate your level of satisfaction with the VDC’s delivery of the following services in

your area?

Issues 1=Extremely

satisfied

2=

Satisfied

3=Dissatisfied 4=Extremely

Dissatisfied

98=Refused 99=Don’t

know/Can’t

say

Drinking water |____| |____| |_____| |____| |____| |____|

Health services |____| |____| |_____| |____| |____| |____|

Roads |____| |____| |_____| |____| |____| |____|

Schools |____| |____| |_____| |____| |____| |____|

ECD centers |____| |____| |_____| |____| |____| |____|

Electricity/cell

phone coverage |____| |____| |_____| |____| |____| |____|

Others►

specify |_________________________________________________|

38. Availability of staff in VDC office 1=Always 2=Often 3=Rare 4=Never 98=Refused

99=Don't

know

a. Over the past year, how often is

VDC secretary available at the VDC

office? |___| |___| |___| |___| |___| |___|

b. Over the past year, how often is VDC

officials available at the VDC office? |___| |___| |___| |___| |___| |___|

39. Do you feel that VDC funds are spent or used as per needs and priority of the VDC?

Yes 1

No 2

Refused 98

Don’t know/Can’t say 99

40. Do you feel that the use of VDC funds in your community is transparent?

Yes 1 ► If 1, go to Q.41

No 2 ► If 2, go to section F

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Refused 98 ► If 98, go to section F

Don’t know/Can’t say 99 ► If 99, go to section F

41. What sources do you refer to in order to gather information on transparency of VDC funds?

Public audit 1

Social audit 2

Public hearing 3

Annual Review Meeting -aflif{s ;ldIff uf]i7L _ 4

VDC notice board 5

Refused 98

Don’t know/Can’t say 99

Others ►If 6, specify 6

Others Specify |_______________________________________|

F. A.1.01_Conflict and Mediation (for WCF members and HH members)

42. In the last (after April, 2015) year, have you or your household members experienced any conflict/disputes?

Yes 1 ► If 1, go to Q.43.

No 2 ► If 2, go to section G

Refused 98 ► If 98, go to section G

Don’t know/Can’t say 99 ► If 99, go to section G

43. If yes, what type of conflict did you and your family faced in the last one year (after April 2015)?

Type Code Remarks

Gender-Based Violence 1 |_______________________________|

Identity Based Conflict 2 |_______________________________|

Caste Based Violence 3 |_______________________________|

Political Conflict 4 |_______________________________|

Interpersonal Conflict 5 |_______________________________|

Resource-Based Conflict 6 |_______________________________|

Refused 98 |_______________________________|

Don't know/Can't say 99 |_______________________________|

Others 7 |_______________________________|

If others (7) specify|_____________________________________________________|

44. How did you manage or resolve the conflict (Multiple Choice)

Resolving mechanism Code Remarks

Did nothing 1 |__________________|

Court/Lawyer 2 |__________________|

Police/army/armed police force 3 |__________________|

Political party/political youth group 4 |__________________|

I/NGO's/Human rights organizations 5 |__________________|

DDC/VDC/DAO 6 |__________________|

Community leader/religious leaders/ locally important person 7 |__________________|

Community Based Organizations (CBOs: WCF/CAC) 8 |__________________|

Community Mediation Center (CMC)►If 9, go to Q.45. 9 |__________________|

Local rowdy or villain (gundas) 10 |__________________|

Badhar/Bhalmansa (informal mechanism/social practice) 11 |__________________|

Locally armed groups 12 |__________________|

Local Peace Committee (LPC) 13 |__________________|

Refused 98 |__________________|

Don't know/Can't say 99 |__________________|

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Others 14

If others (14) specify |____________________________________________________|

45. If CMC (10) in Q.44, how satisfied are you with the services provided by the CMC?

Extremely satisfied 1

Satisfied 2

Dissatisfied 3

Extremely dissatisfied 4

Refused 98

Don't know/Can't say 99

46. If dissatisfied (3) and extremely dissatisfied (4) in Q.45, please specify the reason?

|_________________________________________________|

G. E.1.03 F:_Gender Based Violence (GBV)(for WCF members and HH members)

47.

Statements

1=

Strongly

Agree

2=

Agree

3=

Disagree

4=

Strongly

Disagree

98=

Refused

99=

Don’t

Know

a. A woman should give all her income to

her husband. |___| |__| |___| |___| |___| |___|

b. A man should give all her income to her

wife. |___| |__| |___| |___| |___| |___|

c. A woman does not need her husband's

permission to do paid work |___| |__| |___| |___| |___| |___|

d. If a wife does not obey her husband, he

has the right to punish her. |___| |__| |___| |___| |___| |___|

e. Under no circumstances, should a man

beat his wife. |___| |__| |___| |___| |___| |___|

f. Rape is a crime punishable by law. But

when a woman is raped she is to blame |___| |__| |___| |___| |___| |___|

g. Both female and male should decide

together about important decisions that

affect their family. |___| |__| |___| |___| |___| |___|

h. A man should decide how many children

his wife should bear. |___| |__| |___| |___| |___| |___|

i. It is okay for a wife to seek community

mediation if she has problems in the

house. |___| |__| |___| |___| |___| |___|

j. A woman should ask the permission of

her family member/husband to travel. |___| |__| |___| |___| |___| |___|

k. A woman does not need to take the

permission of her family or her husband

to take part in social events/activities |___| |__| |___| |___| |___| |___|

l. A woman should obey/follow all the

traditional practices even if it is harmful. |___| |__| |___| |___| |___| |___|

H. F1.01_Recovery: Service Delivery after disaster or Earthquake in outside district headquarters (for WCF

members and HH member)

48. Do you know about Mobile Service Camps?

Yes 1 ► If 1, go to Q.49

No 2 ► If 2, go to Q.50

Refused 98 ► If 2, go to Q.50

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Don't Know/Can't Say 99 ► If 2, go to Q.50

49. If yes (1) in Q.45, what type of following services did you received?

Type of service Code

Integrated Mobile Service Camp 1

Sectoral Mobile Service Camp 2

50. Have you received any of the following services before six months (till Dec 2015) (Multiple Response)

Type Code Code

Citizen certificate 1 1

Land registration 2 2

Payment of revenue 3 3

Birth registration 4 4

Death registration 5 5

Agriculture extension services 6 6

Livestock services 7 7

Banking services 8 8

Health services 9 9

Conflict mediation services 10 10

Social security allowances (Single female, senior citizen) 11 11

Others 12 12

If others, specify |________________|

51. Were the following services in your area/VDC damaged during the Earthquake? If yes, are the services

restored and were you affected by the damage of the following services?

Type of services

Damaged Restored Effect

1=

Yes,

2=No

► If 2,

go to

50b

3=

Fully

4=

Partly

99=

Don't

Know

98=

Refused

1=

Yes,

2=No

3=

Fully

4=

Partly

99=

Don't

Know

98=

Refused

1=Yes

2= No

a. Basic health center

services |__| |___| |__| |___| |__| |___| |__| |___| |___|

b. Water and sanitation

services |__| |___| |__| |___| |__| |___| |__| |___| |___|

c. Irrigation facility |__| |___| |__| |___| |__| |___| |__| |___| |___|

d. Road/trail |__| |___| |__| |___| |__| |___| |__| |___| |___|

e. Education facility |__| |___| |__| |___| |__| |___| |__| |___| |___|

f. Community

Development Project |__| |___| |__| |___| |__| |___| |__| |___| |___|

g. Others (specify) |__| |___| |__| |___| |__| |___| |__| |___| |___|

*****END*****

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Annex 5: Qualitative tools

Focus Group Discussion Guide

Female/Youth/Mixed Group

Nepal Development Research Institute/Sajhedari Bikaas

Date: |__|__|_____|

District: |_____________________| VDC: |___________________| Ward No.: |___||___|

C.2.01 & C.2.02_Community Development Project (CDP)

1. Do people in your community participate in any meetings of CDPs? (Ask for different phase of CDPs meeting in VDC, identification of CDPs, planning, implementation,)

~ If yes, how are CDPs selected?

~ Do participants in these meeting raise their voice? (type of people who raise their voice)

~ Do females raise their voice in these meeting? (How often, type of female who raise their voice, ease to ask or share their ideas or queries, Level of participation of female) How inclusive are these participation?

~ How often are these meetings called?

~ Are your suggestions incorporated?

~ What initiatives are taken by VDC to ensure active participation of females or a public as a whole?

2. How effectively are CDPs implemented?

~ If not effectively implemented, what can be done by government and non-government bodies for effective implementation of CDPs?

3. What are the processes adopted by VDCs to perform public hearing recently? How are they conducted and when?

~ Are the public satisfied with the level of transparency?

~ If no, how can it be improved? 4. What do you think about the fund transparency for CDPs?

~ If not, why?

~ Is there any hearing program (public hearing/auditing etc.) for this? How are they conducted and when?

~ Do female/youth/citizens in your community participate in this?

5. What is the position/status of youth, female and marginalized groups in the WCF?

6. What do you understand by GESI?

7. Why should GESI be addressed? (ask for their perception on female participation in any

planning and decision making process)

8. What are the current practices for GESI responsiveness in WCF?

9. What positive changes brought by considering GESI? (Improved the participation of female,

youth, and the marginalized groups in the overall VDC-level decision-making process)

D.1.01 & D. 2.03_VDC Service Delivery

10. Are you familiar with the VDC service delivery mechanism? (Ask for their awareness in documents required before seeking services from a VDC)

~ How difficult or easy do you (as female/youth/other citizen) find to receive benefits provided by VDC? and Why? (e.g. ask for social security allowances, PLWD, senior citizen, single female, marriage certificate, birth certificate, citizenship certificate etc.)

~ What should be done to improve service delivery?

~ What do you expect from your VDC office?

A.1.01_Conflict Mediation

1. What sorts of disputes have you experienced in the last year in your community?

~ Conflicts related to GBV/Caste based conflict/Political conflict/Resource based conflict/Identity based conflict/Interpersonal conflict?

~ What is the level of those conflicts in your community?

~ Overall are you concerned about the level of conflict in your community? What worries you

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most? 2. How do you manage/resolve your conflicts in your community?

~ Ask for institutions used to resolve those conflicts? 3. What are the most reliable/peaceful means for resolving your conflict? Why? 4. Using those peaceful means of settling conflict, whether they have increased or decreased last

year, and why? (Reasons for preferring or not preferring peaceful means) 5. In your opinion, how to make CMCs sustainable in the long run?

E.1.03 F _Gender Based Violence

1. What type of GBV exists in your community? Has there been increase/decrease in GBV cases after Earthquake?

~ Are these cases referral/reported? How effective are these organizations in resolving GBV issues? If not, specify the reason?

~ Who do you feel is responsible for addressing GBV?

~ Do you know where to report such cases or the essential phone numbers (1111, 100, and 1098) where you could call?

~ If no, what are challenges that prevent people from reporting GBV?

~ What are the measures that need to be adopted to address GBV?

~ What are the significant changes brought about in people’s perspective towards GBV after being exposed to USG program? (Zero tolerance towards GBV, aware about GBV)

F1.01_Recovery and Reconstruction

1. What major services (health center, road/trail, water, irrigation etc.) are damaged in your community and to what extent?

~ What is the scale of damaged services now?

~ What are the efforts of restoration/reconstruction in your community?

~ What are the major institutions supporting in these activities?

~ Do you trust that you will receive the benefits you deserve?

~ To what extent do you trust the government will provide the resources to make the necessary repairs?

~ What are the reasons for delay in restoring efforts?

~ How effective or ineffective do you think are these restoration or reconstruction projects implemented in your community? Specify the reason for effectiveness and ineffectiveness.

*****END*****

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Key Informant Interview Guide

VDC Officials

Nepal Development Research Institute/Sajhedari Bikaas

This interview is conducted by Nepal Development Research Institute (NDRI) on behalf of Sajhedari Bikas (SB). The

main purpose of this project is to assess the recovery status, government response to citizen needs and the satisfaction

level of citizen with service delivery of local government bodies in six highly affected districts by April 25 and May

12 earthquake of 2015. Therefore, this one-on-one interview is carried out with you to support us in understanding

and identifying issues related to local governance, efforts or initiatives taken by government so far in your area after

earthquake and its associated challenges. Your responses in our analysis will remain anonymous and will not be

attributed to you personally or in any way that it could identify you. The outputs gained from this research will further

support SB for the evidence based interventions in the affected districts through its strategic governance approaches.

NDRI and SB are very thankful to you for supporting us in filling this form.

Name of VDC Officer: |___________________________| District: |______________________|

VDC: |____________________________| Ward No.: |___________________|

1. D.1.01_D.2.03_ F1.01_Please describe the Community Development Projects (CDPs) and Relief and Reconstruction Projects (RRPs) in your VDC over the last year (after earthquake of April 25, 2015)?

~ Who supported that project? (Ask for financial support, involvement of multiple partners in the project, targeted beneficiaries etc.)

~ What is the state of those projects now? (Ongoing or completed, opportunities and challenges in those project from the local governance perspective)

~ Please give your perception on how effective/ineffective implementation of those community development projects especially related to relief and recovery activity? What was effective, not effective and why?

~ Also, specify reason for satisfaction and dissatisfaction for above projects.

CDPs project on following sectors Effectiveness (1=Strongly, 2=Effective, 3=Less, 4=Not at all)

Satisfaction (1=Strongly, 2=Satisfied, 3=Less, 4=Not at all)

Gender Based Violence (GBV)................................ |______| |______|

Conflict Mediation..................................................... |______| |______|

Ward Citizen Forum (WCF).................................... |______| |______|

Conflict Awareness Center (CAC).......................... |______| |______|

Relief and Reconstruction........................................ |______| |______|

2. C.2.01_How are citizens including female /marginalized/differently able) invited to participate in meetings about CDPs?

~ How active are citizens in development prioritization and implementation? Are their interests/demands listened to? Why/why not?

~ To what extent are citizens engaged? If engaged, during what phases are citizens engaged (such as identifying needed projects, designing projects, informing about already planned projects, feedback on ongoing projects)?

3. F1.01_Please describe your role in recovery and reconstruction projects after earthquake in your VDC/area?

~ Is it different than your role in development activities before the earthquake?

~ Are you able to manage yourself with given responsibility?

4. F1.01_How do you perceive these reconstruction efforts in your VDC to date?

~ Are they fulfilling the most pressing needs that were requested by community members or not? Please explain. If yes, how do you know/whether citizens were consulted or not?

~ Is the reconstruction occurring at an appropriate pace? [Moderator probe length of time—moving too slows, moving quickly, etc. Reasons for those speeds?]

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~ Are you satisfied with the support and coordination of development agencies with the support that are delivered after earthquake?

~ Are you satisfied with the current service delivery mechanism in your VDC? What are the areas of improvement?

5. F1.01_What have been the strengths and weakness of the recovery planning and execution after earthquake? [Moderator asks about decision-making processes, actual construction, etc.]

Strengths: |_________________________________|

|_________________________________|

Weakness: |_________________________________|

|_________________________________|

~ What challenges have you faced personally in the process?

6. E.1.03 F: _What are the significant changes brought about in people’s perspective towards GBV after being exposed to USG program? (Zero tolerance towards GBV, aware about GBV)

*****END*****

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Annex 6: Workshop minutes and training agenda

Workshop Minutes

Meeting Date and Venue

Project Name: Baseline and Endline surveys in Recovery district

Meeting Date: 25/05/2016

Meeting Location: Meeting Hall, Nepal Development Research Institute (NDRI), Pulchowk, Lalitpur

Meeting Start time: 09:00 A.M.

Meeting End time: 05:00 P.M.

Meeting Agenda

To acquaint field supervisors and all team members of NDRI, SB and Syntegrate Pte. Ltd.

about the project

Description

A mini-workshop on the project 'Baseline and Endline surveys in Recovery District' was organized by

Sajhedari Bikaas (SB) on 25th May, 2016 at NDRI. This one-day workshop was aimed at bringing

together the eminent personnel from SB, Syntegrate Services Pte. Ltd. (SSPL), USAID and NDRI to

discuss about the ongoing project more specifically focusing on tools for data collection. This workshop

was also intended to connect experts from all participated organizations with field supervisors

recruited for the project. The key outcomes of the workshop are documented at the end of this

document. The workshop was basically structured into two sessions as follows:

a. Inaugural /Introduction Session:

At the first part, the meeting was commenced\d by an introductory session, facilitated by Dr. Jaya K.

Gurung, an Executive Director of NDRI. Dr. Gurung explained about NDRI, its core working areas and

its interest to all participants and how NDRI has been providing consulting or research services to its

client. In this endeavor, he also highlighted about first ever partnership of NDRI with Sajhedari Bikaas

(SB) and how NDRI research activities blends with SB's expectations of the project. He further stated

out the agenda of the event and thanked all the participants for their presence at the end.

At the second part, Mr. Basanta Pokharel (DCOP) congratulated NDRI for their first partnership with

SB. He explained about SB's project, which is basically an inclusively local governance project. He also

stated that SB does not work in isolation rather it desires to establish linkages between the local bodies

and for whom the activities are being implemented. He further explained about ongoing project, which

is a USAID-funded project. He also highlighted the differences between past SB projects with the

current project carried out by NDRI, where this project not only seeks to assess local governance as in

previous studies but also to evaluate the government lead recovery process in the project district. This

thereby, will form as a base for strengthening local governance lead recovery project which in turn

might be used as a model to replicate its activities in similar geographical and local areas. He also

discussed about the indicators developed to establish the baseline figures and the role of supervisors

for their instant ability to assess indicators based result during their field activities. The crucial role and

responsibilities of sectoral experts in the project for their ability to provide insightful recommendations

was also expressed by Mr. Pokharel at the end.

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b. Technical Session

The technical session kicked off with a detailed description about the project objective, methodology,

data collection strategy and orientation on quantitative and qualitative tools of the project. This session

was facilitated by Mr. Sudan Shivakoti, an M & E manager of the project. He highlighted on

engagement of all members in tool development in the workshop to ensure that everything is

incorporated and explained to field supervisors.

At the first part of the session, Dr. Manjeshwori Singh explained about the project funded by SB,

followed by a detail description on the project objective, its indicators for assessing local governance

and recovery and what the project intends to gain at the end. Mr. Shivakoti further explained about

how the indicators developed for the project has been aligned with SB framework to the field

supervisors. The second part of the session was presented with sampling strategies and techniques

adopted in the research by Dr. Raj Man Shrestha. He also illustrated all the techniques with an

example laid out for Gorkha district. Furthermore, he discussed about the analytical methods such as,

measuring household level satisfaction index, descriptive statistics, Likert scale etc. that will be used in

analyzing data from the field. After the methodology section, the techniques for data collection were

presented by Mr. Sudeep Shrestha, a Chief System Integrator of SSPL. System working modality, data

quality, power back up system, monitoring of field activities through mobile based application was

elaborated by Mr. Shrestha. A practical mobile based primary data collection system was jointly

demonstrated by Mr. Shrestha and Dipesh Raj Sharma, a System Analyst of SSPL to all the

participants.

After the presentation, the major spotlight of the workshop was laid on orientation on tools developed

for household, focus group discussion and key informant interview. The orientation activities were

facilitated by experts of NDRI which was divided into respective sections of their expertise in

questionnaire form. An intensive discussion was carried out among all participants, where each and

every questions were perused in both English and Nepali languages. Few utmost questions and options

were revised, edited and added through a rigorous discussion. All the suggestions and feedback

provided was noted and necessary amendment was carried out at once. This workshop was led by an

active participation by not only team members but also by field supervisors. The workshop ended by

closing remarks from Dr. Gurung, where he thanked all participants once again for their extensive

dedication in the event.

Meeting Key Outcomes

Household questionnaire and checklist for FGD and KII were thoroughly revised in both English

and Nepali language.

Field supervisors were acquainted through a comprehensive and rigorous discussion on tools and

also from the analytical perspective.

NDRI will provide a copy of14 step planning process document to supervisors for their in-depth

understanding of the process.

NDRI will provide final tools incorporating suggestions from all team members to SB and

Syntegrate Pte. Limited.

Training for field researchers was postponed through consensus on 27th May due to strike called

by Transport Association of Nepal

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Attendees

S.N. Name Designation Affiliation Telephone No. E-mail

1. Basanta Pokharel DCOP PACT 9808087796 [email protected]

2. Mahesh Nepal Senior Field Director PACT [email protected]

3. Naryan Silwal Program Manager PACT 9851109845 [email protected]

4. Nirak Sunar Program Manager PACT 9841489658 [email protected]

5. Sudan Shivakoti M & E Manager PACT 9851102082 [email protected]

6. Suresh Thapa Senior Regional Program Manager PACT 9851085404 [email protected]

7. Dipesh Raj Sharma System Analyst Syntegrate Services Pte Ltd 9851033153 [email protected]

8. Sudeep Shrestha Chief System Integrator Syntegrate Services Pte Ltd 9851026799 [email protected]

9. Dr. Jaya K. Gurung Executive Director NDRI 9851101675 [email protected]

10. Dr. Manjeshwori Singh GESI Expert NDRI 9841558702 [email protected]

11. Dr. Purushottam Ghimire Governance Expert NDRI 9841278600 [email protected]

12. Dr. Raj Man Shrestha Statistician NDRI 9851150659 [email protected]

13. Dr. Umesh K. Bhattari Conflict Expert NDRI 9851156254 [email protected]

14. Anita Khadka Research Associate NDRI 9841158797 [email protected]

15. Anuj Baniya Supervisor NDRI 9803878280 [email protected]

16. Baksur Roka Magar Supervisor NDRI 9849037840 [email protected]

17. Kalpana Kaspal Supervisor NDRI 9841725792 [email protected]

18. Khem Raj Khanal Supervisor NDRI 9849613984 [email protected]

19. Ram P. Devkota Supervisor NDRI 9841820832 [email protected]

20. Sun Maya Gurung Supervisor NDRI 9841488986 [email protected]

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Workshop Agenda

Project: Baseline and Endline Surveys in Recovery District

Date: 25 May, 2016

Venue: NDRI Hall

Facilitator: Dr. Manjeshwori Singh

Time Activities Responsible person

Sess

ion

A

Introduction

09:00-9:30 A.M Registration All participants

09:30-9:40 A.M. Introduction All participants

09:40-9:50 A.M. Welcome remarks Dr. Jaya K. Gurung (NDRI)

09:50-10:20 A.M Project description and SB expectations Basanta Pokherel (DCOP)

Sess

ion

B

Technical Session

10:20-10:35 A.M. Baseline survey description Dr. Manjeshwori Singh (NDRI)

10:35-10:50 A.M. Project methodology/sampling strategy/survey districts/ VDCs Dr. Rajman Shrestha (NDRI)

10:50-11:10 A.M. Data collection approach using Android Mobile Phones Sudeep (Syntegrate Inc.)

11:05-01:00 P.M Orientation on household questionnaire Section C,D,F Dr. Puroshottam Ghimire (NDRI)

Lunch Break (1:00-2:00 P.M.)

02:00-02:20 P.M. Orientation on household questionnaire Section E Dr. Umesh Bhattarai (NDRI)

02:20-02:40 P.M. Orientation on household questionnaire Section G Dr. Manjeshwori Singh (NDRI)

02:40-03:00 P.M. Orientation on household questionnaire Section H Anita Khadka (NDRI)

03:00-03:20 P.M Orientation on Key Informants Interview tool Dr. Puroshottam Ghimire (NDRI)

03:20-03:40 P.M. Orientation on Focus Group Discussion tool Dr. Puroshottam Ghimire (NDRI)

03:40-04:40 P.M. Data analysis plan Dr. Rajman Shrestha

04:40-04:55 P.M. Feedback collection NDRI

04:55-05:00 P.M. Closing Remarks Dr. Jaya K. Gurung (NDRI)

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Annex 7: Work plan

RFP # 14 - Baseline and Endline Surveys in Recovery Districts

Baseline Survey, 2016

S.N WORK PLAN FOR BASELINE SURVEY April, 2016 May, 2016 June, 2016 July, 2016

3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

1 Signing of Contract 11

2 Preliminary Meeting and orientation on SB recovery districts by SB to NDRI 21

3 Desk review of all the documents related to project such as indicator matrix, survey tools, list of SB intervention VDCs, list of local NGO's in the VDCs.

4 Designing the detailed work plan, sampling strategy and tools in English and Nepali, data collection methodology after reviewing all the documents

4.1 Meeting with Syntegrate Services Pte. Ltd and discussion on mobile based survey (21 April)

4.2 Finalize survey tools (HH questionnaire, FGD & KII) after consulting with SB, PACT and USAID experts

4.3 Translate tools in Nepali language

D1: Submission of final survey tools in electronic format i.e. for HH questionnaires, FGD & KII guides in both English and Nepali language

5 Recruitment of field researchers

5.1 Vacancy announcement (15 to 19 May)

5.2 Screening and short listing of field researchers (20 May)

5.3 Interview of field researchers (22 to 23 May)

5.4 Finalization of field researchers (24 May)

6 Meeting with SB to discuss on workshop, training agenda, pre-testing of tools and also on data analysis plan (23 May)

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RFP # 14 - Baseline and Endline Surveys in Recovery Districts

Baseline Survey, 2016

S.N WORK PLAN FOR BASELINE SURVEY April, 2016 May, 2016 June, 2016 July, 2016

3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5

D2: Submission of data analysis plan to SB (23 May)

7 One-day workshop for finalizing survey tools in consultation with SB M&E team, USAID, PACT and Recovery Program Team (25 May)

8 Conduction of 2-day training program for field researchers about project and tools developed (27 to 28 May)

9 Design and finalize survey tools in an Android Mobile Phone by Syntegrate Inc. and submission of the instruments to NDRI

10 One-day pre-testing of tools in Chhampi VDC by field supervisor under the leadership of NDRI expert (30 May)

11 Pre-test feedback collection and incorporate changes in questionnaire (31 May)

12 Field planning and logistics management for baseline survey (1 to 3 June)

13 Field survey (4 to 16 June)

14 Undertake data processing (data masking, coding, cleaning) by SSPL and submit to NDRI (June 19)

D 3: Prepare preliminary outputs (findings) and submit files in both SPSS and MS Excel format to SB (8th July)

15 Submission of first draft report of baseline survey to SB

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Annex 8: Data outputs

A. Socio-demographic characteristics

B. Ward Citizen Forum

C. Community Development Project

D. VDC service delivery

E. Conflict Mediation

F. Gender Based Violence

Data outputs for section A,B,C,D,E and F is attached in second report as

Annex 8: Data Outputs