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    OptiX RTN 310 Radio Transmission System

    V100R001C01

    Maintenance Guide

    Issue 02

    Date 2012-12-30

    HUAWEI TECHNOLOGIES CO., LTD.

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    Copyright Huawei Technologies Co., Ltd. 2012. All rights reserved.

    No part of this document may be reproduced or transmitted in any form or by any means without prior written

    consent of Huawei Technologies Co., Ltd.

    Trademarks and Permissions

    and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.

    All other trademarks and trade names mentioned in this document are the property of their respective holders.

    Notice

    The purchased products, services and features are stipulated by the contract made between Huawei and the

    customer. All or part of the products, services and features described in this document may not be within the

    purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information,and recommendations in this document are provided "AS IS" without warranties, guarantees or representations

    of any kind, either express or implied.

    The information in this document is subject to change without notice. Every effort has been made in the

    preparation of this document to ensure accuracy of the contents, but all statements, information, and

    recommendations in this document do not constitute a warranty of any kind, express or implied.

    Huawei Technologies Co., Ltd.

    Address: Huawei Industrial Base

    Bantian, Longgang

    Shenzhen 518129

    People's Republic of China

    Website: http://www.huawei.com

    Email: [email protected]

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    About This Document

    Related Versions

    The following table lists the product versions related to this document.

    Product Name Version

    OptiX RTN 310 V100R001C01

    iManager U2000 V100R008C00

    Intended AudienceThis document provides the guidelines to maintaining the OptiX RTN 310. It also describes the

    alarms and performance events that are required for troubleshooting during the maintenance.

    This document is intended for:

    l Network planning engineer

    l Data configuration engineer

    l System maintenance engineer

    Symbol ConventionsThe symbols that may be found in this document are defined as follows.

    Symbol Description

    Alerts you to a high risk hazard that could, if

    not avoided, result in serious injury or death.

    Alerts you to a medium or low risk hazard that

    could, if not avoided, result in moderate or

    minor injury.

    OptiX RTN 310 Radio Transmission System

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    Symbol Description

    Alerts you to a potentially hazardous situation

    that could, if not avoided, result in equipment

    damage, data loss, performance deterioration,

    or unanticipated results.

    Provides a tip that may help you solve a

    problem or save time.

    Provides additional information to emphasize

    or supplement important points in the main

    text.

    General Conventions

    The general conventions that may be found in this document are defined as follows.

    Convention Description

    Times New Roman Normal paragraphs are in Times New Roman.

    Boldface Names of files, directories, folders, and users are in

    boldface. For example, log in as user root.

    Italic Book titles are in italics.Courier New Examples of information displayed on the screen are in

    Courier New.

    Command Conventions

    The command conventions that may be found in this document are defined as follows.

    Convention Description

    Boldface The keywords of a command line are in boldface.

    Italic Command arguments are in italics.

    [ ] Items (keywords or arguments) in brackets [ ] are optional.

    { x | y | ... } Optional items are grouped in braces and separated by

    vertical bars. One item is selected.

    [ x | y | ... ] Optional items are grouped in brackets and separated by

    vertical bars. One item is selected or no item is selected.

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    Convention Description

    { x | y | ... }* Optional items are grouped in braces and separated by

    vertical bars. A minimum of one item or a maximum of all

    items can be selected.

    [ x | y | ... ]* Optional items are grouped in brackets and separated by

    vertical bars. Several items or no item can be selected.

    GUI Conventions

    The GUI conventions that may be found in this document are defined as follows.

    Convention Description

    Boldface Buttons, menus, parameters, tabs, window, and dialog titles

    are in boldface. For example, click OK.

    > Multi-level menus are in boldfaceand separated by the ">"

    signs. For example, choose File> Create> Folder.

    Change History

    Updates between document issues are cumulative. Therefore, the latest document issue contains

    all updates made in previous issues.

    Updates in Issue 02 (2012-12-30)

    This document is the second issue of the V100R001C01 product version.

    Update Description

    A Alarm Reference Added new alarms.

    Updates in Issue 01 (2012-10-30)

    This document is the first issue of the V100R001C01 product version.

    OptiX RTN 310 Radio Transmission System

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    Contents

    About This Document.....................................................................................................................ii

    1 Safety Precautions.........................................................................................................................1

    1.1 General Safety Precautions.................................................................................................................................2

    1.2 Warning and Safety Symbols.............................................................................................................................31.3 Electrical Safety..................................................................................................................................................4

    1.4 Environment of Flammable Gas.........................................................................................................................5

    1.5 Storage Batteries.................................................................................................................................................6

    1.6 Radiation.............................................................................................................................................................7

    1.6.1 Safe Usage of Optical Fibers.....................................................................................................................8

    1.6.2 Electromagnetic Exposure.........................................................................................................................8

    1.6.3 Forbidden Areas........................................................................................................................................8

    1.6.4 Laser..........................................................................................................................................................9

    1.6.5 Microwave...............................................................................................................................................10

    1.7 Working at Heights...........................................................................................................................................10

    1.7.1 Hoisting Heavy Objects...........................................................................................................................10

    1.7.2 Using Ladders..........................................................................................................................................11

    1.8 Mechanical Safety............................................................................................................................................13

    1.9 Other Precautions.............................................................................................................................................14

    2 Routine Maintenance Items......................................................................................................16

    3 Emergency Maintenance Guide................................................................................................19

    4 Troubleshooting..........................................................................................................................21

    4.1 Fault Diagnosis.................................................................................................................................................22

    4.1.1 Principles.................................................................................................................................................22

    4.1.2 Common Operations................................................................................................................................22

    4.2 General Troubleshooting Procedure.................................................................................................................24

    4.3 Troubleshooting Microwave Link Faults.........................................................................................................28

    4.4 Troubleshooting Ethernet Service Faults.........................................................................................................34

    4.5 Troubleshooting DCN Faults............................................................................................................................40

    5 Part Replacement.........................................................................................................................46

    5.1 Replacing an OptiX RTN 310..........................................................................................................................47

    5.2 Replacing an SFP Module................................................................................................................................49

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    6 Database Backup and Restoration...........................................................................................51

    6.1 NE Database.....................................................................................................................................................52

    6.2 Backing Up the Database Manually.................................................................................................................53

    6.3 Setting the Database Backup Policy.................................................................................................................54

    6.3.1 Setting the User-Defined Backup Policy.................................................................................................54

    6.3.2 Executing the Backup Policy of the Device............................................................................................56

    6.3.3 Suspending the Backup Policy of the Device..........................................................................................57

    6.4 Restoring the Database by NMS......................................................................................................................58

    6.5 Restoring Databases from a USB Flash Drive.................................................................................................61

    7 Supporting Task..........................................................................................................................63

    7.1 Browsing Alarms, Abnormal Events, and Performance Events.......................................................................65

    7.1.1 Checking the NE Status(U2000).............................................................................................................65

    7.1.2 Checking the NE Status(Web LCT)........................................................................................................66

    7.1.3 Browsing Current Alarms(U2000)..........................................................................................................67

    7.1.4 Browsing Current Alarms(Web LCT).....................................................................................................69

    7.1.5 Browsing History Alarms(U2000)..........................................................................................................71

    7.1.6 Browsing History Alarms(Web LCT).....................................................................................................72

    7.1.7 Browsing Current Performance Events(U2000)......................................................................................74

    7.1.8 Browsing Current Performance Events(Web LCT)................................................................................75

    7.1.9 Browsing History Performance Events(U2000)......................................................................................76

    7.1.10 Browsing History Performance Events(Web LCT)...............................................................................77

    7.1.11 Browsing Current Alarms of the radio link(U2000).............................................................................78

    7.1.12 Browsing Current Alarms of the radio link(Web LCT)........................................................................79

    7.1.13 Browsing Current Performance Events of the radio link(Web LCT)....................................................80

    7.1.14 Browsing Historical Performance Data of a Radio Link(Web LCT)....................................................80

    7.1.15 Browsing the Performance Event Threshold-Crossing Records(U2000)..............................................81

    7.1.16 Browsing the Performance Event Threshold-Crossing Records(Web LCT)........................................82

    7.1.17 Browsing Abnormal Events(U2000).....................................................................................................83

    7.1.18 Browsing Abnormal Events(Web LCT)................................................................................................84

    7.1.19 Browsing UAT Events(U2000).............................................................................................................86

    7.1.20 Browsing UAT Events(Web LCT)........................................................................................................87

    7.2 Setting Alarm and Performance Management Functions.................................................................................887.2.1 Configuring the Performance Monitoring Status of NEs........................................................................88

    7.2.2 Suppressing Alarms.................................................................................................................................89

    7.2.3 Reversing Alarms for Ports.....................................................................................................................90

    7.2.4 Setting Bit Error Thresholds for Microwave Ports..................................................................................91

    7.2.5 Setting Monitoring and Auto-Report Status of Performance Events......................................................92

    7.2.6 Setting Performance Thresholds..............................................................................................................92

    7.2.7 Resetting Performance Registers.............................................................................................................93

    7.3 Querying a Report............................................................................................................................................94

    7.3.1 Querying the Board Information Report(U2000)....................................................................................94

    7.3.2 Querying the Board Information Report(Web LCT)...............................................................................95

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    7.3.3 Querying the Board Manufacturing Information Report(U2000)...........................................................96

    7.3.4 Querying the Board Manufacturing Information Report(Web LCT)......................................................97

    7.3.5 Querying the Microwave Link Information Report.................................................................................98

    7.3.6 Querying the Network-wide License Report...........................................................................................99

    7.4 Software Loopback.........................................................................................................................................100

    7.4.1 Setting Loopbacks for Ethernet Ports....................................................................................................100

    7.4.2 Setting Loopback for the IF Board........................................................................................................101

    7.5 Reset...............................................................................................................................................................104

    7.5.1 Cold Reset..............................................................................................................................................104

    7.5.2 Warm Reset...........................................................................................................................................105

    7.6 Packet Service Diagnosis................................................................................................................................107

    7.6.1 E-LAN Service Loopback Detection.....................................................................................................107

    7.6.2 Performing Intelligent Service Fault Diagnosis for E-Line Services....................................................108

    7.7 Detecting Consecutive Waves........................................................................................................................108

    7.8 PRBS Test.......................................................................................................................................................109

    7.9 Querying the License Capacity.......................................................................................................................111

    7.10 Scanning Interfering Signals........................................................................................................................111

    7.11 Setting the Automatic Release Function......................................................................................................112

    7.12 QueryingPower Consumption of NE...........................................................................................................113

    7.13 Queryingthe Attributes of an Ethernet Port.................................................................................................114

    7.14 Setting Traffic, Physical Bandwidth, or Bandwidth Utilization of Ethernet Ports.......................................114

    7.15 Querying Traffic, Physical Bandwidth, or Bandwidth Utilization of Ethernet Ports...................................115

    7.16 End-to-End Management of Fibers and Radio Links...................................................................................1167.16.1 Expanding/Collapsing Fibers and Cables............................................................................................116

    7.16.2 Querying the Radio Link Information.................................................................................................117

    7.16.3 Querying the Radio Link Performance................................................................................................118

    A Alarm Reference.......................................................................................................................119

    A.1 Alarm List......................................................................................................................................................120

    A.2 Alarms and Handling Procedures..................................................................................................................124

    A.2.1 AM_DOWNSHIFT........................................................................ ......................................................124

    A.2.2 BDTEMP_SENSOR_FAIL..................................................................................................................126

    A.2.3 BOOTROM_BAD................................................................................................................................126A.2.4 CLK_LOCK_FAIL...............................................................................................................................127

    A.2.5 DBMS_DELETE..................................................................................................................................129

    A.2.6 DBMS_ERROR....................................................................................................................................129

    A.2.7 DBMS_PROTECT_MODE.................................................................................................................130

    A.2.8 DCNSIZE_OVER.................................................................................................................................131

    A.2.9 ERPS_IN_PROTECTION....................................................................................................................132

    A.2.10 ETH_AUTO_LINK_DOWN.............................................................................................................133

    A.2.11 ETH_CFM_AIS..................................................................................................................................134

    A.2.12 ETH_CFM_LOC................................................................................................................................135

    A.2.13 ETH_CFM_MISMERGE...................................................................................................................137

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    A.2.14 ETH_CFM_RDI.................................................................................................................................138

    A.2.15 ETH_CFM_UNEXPERI....................................................................................................................140

    A.2.16 ETH_EFM_DF...................................................................................................................................141

    A.2.17 ETH_EFM_EVENT...........................................................................................................................143

    A.2.18 ETH_EFM_LOOPBACK...................................................................................................................144

    A.2.19 ETH_EFM_REMFAULT...................................................................................................................145

    A.2.20 ETH_LINK_DOWN...........................................................................................................................146

    A.2.21 ETH_LOS...........................................................................................................................................147

    A.2.22 ETH_NO_FLOW............................................................ ...................................................................149

    A.2.23 ETHOAM_SELF_LOOP...................................................................................................................150

    A.2.24 FLOW_OVER....................................................................................................................................151

    A.2.25 HARD_BAD.......................................................................................................................................152

    A.2.26 IN_PWR_ABN...................................................................................................................................155

    A.2.27 LAG_DOWN......................................................................................................................................156

    A.2.28 LAG_MEMBER_DOWN..................................................................................................................157

    A.2.29 LASER_MOD_ERR...........................................................................................................................158

    A.2.30 LCS_LIMITED...................................................................................................................................159

    A.2.31 LICENSE_LOST................................................................................................................................161

    A.2.32 LOOP_ALM.......................................................................................................................................161

    A.2.33 LSR_WILL_DIE................................................................................................................................163

    A.2.34 LSR_NO_FITED................................................................................................................................163

    A.2.35 LTI......................................................................................................................................................164

    A.2.36 MAC_EXT_EXC...............................................................................................................................165A.2.37 MAC_FCS_EXC................................................................................................................................167

    A.2.38 MULTI_RPL_OWNER......................................................................................................................168

    A.2.39 MW_AM_TEST.................................................................................................................................169

    A.2.40 MW_BER_EXC.................................................................................................................................169

    A.2.41 MW_BER_SD....................................................................................................................................172

    A.2.42 MW_CFG_MISMATCH....................................................................................................................175

    A.2.43 MW_CONT_WAVE..........................................................................................................................176

    A.2.44 MW_FEC_UNCOR............................................................................................................................178

    A.2.45 MW_LIM............................................................................................................................................181

    A.2.46 MW_LOF...........................................................................................................................................182

    A.2.47 MW_RDI............................................................................................................................................185

    A.2.48 NB_CFG_MISMATCH.....................................................................................................................186

    A.2.49 NB_UNREACHABLE.......................................................................................................................189

    A.2.50 NESF_LOST.......................................................................................................................................191

    A.2.51 NESOFT_MM....................................................................................................................................193

    A.2.52 NTP_SYNC_FAIL.............................................................................................................................195

    A.2.53 OUT_PWR_ABN...............................................................................................................................196

    A.2.54 PASSWORD_NEED_CHANGE.......................................................................................................197

    A.2.55 PATCH_ACT_TIMEOUT.................................................................................................................197

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    A.2.56 PATCH_DEACT_TIMEOUT............................................................................................................198

    A.2.57 PATCH_PKGERR.............................................................................................................................199

    A.2.58 PORT_EXC_TRAFFIC......................................................................................................................200

    A.2.59 PORTMODE_MISMATCH...............................................................................................................201

    A.2.60 POWER_ALM...................................................................................................................................202

    A.2.61 PTP_TIMESTAMP_ABN..................................................................................................................203

    A.2.62 RADIO_FADING_MARGIN_INSUFF.............................................................................................205

    A.2.63 RADIO_MUTE..................................................................................................................................206

    A.2.64 RADIO_RSL_BEYONDTH..............................................................................................................207

    A.2.65 RADIO_RSL_HIGH..........................................................................................................................208

    A.2.66 RADIO_RSL_LOW...........................................................................................................................209

    A.2.67 RADIO_TSL_HIGH...........................................................................................................................210

    A.2.68 RADIO_TSL_LOW...........................................................................................................................211

    A.2.69 RPS_INDI...........................................................................................................................................211

    A.2.70 S1_SYN_CHANGE...........................................................................................................................213

    A.2.71 SEC_RADIUS_FAIL.........................................................................................................................214

    A.2.72 SECU_ALM.......................................................................................................................................215

    A.2.73 SRV_SHUTDOWN_LD....................................................................................................................216

    A.2.74 SSL_CERT_NOENC.........................................................................................................................217

    A.2.75 STORM_CUR_QUENUM_OVER....................................................................................................217

    A.2.76 SUBNET_RT_CONFLICT................................................................................................................218

    A.2.77 SWDL_ACTIVATED_TIMEOUT....................................................................................................220

    A.2.78 SWDL_COMMIT_FAIL....................................................................................................................221A.2.79 SWDL_INPROCESS.........................................................................................................................222

    A.2.80 SWDL_NEPKGCHECK....................................................................................................................223

    A.2.81 SWDL_PKGVER_MM......................................................................................................................223

    A.2.82 SWDL_ROLLBACK_FAIL...............................................................................................................224

    A.2.83 SYNC_C_LOS...................................................................................................................................225

    A.2.84 SYSLOG_COMM_FAIL...................................................................................................................226

    A.2.85 TEMP_ALARM.................................................................................................................................226

    A.2.86 TF........................................................................................................................................................228

    A.2.87 TIME_LOCK_FAIL...........................................................................................................................228

    A.2.88 TIME_LOS.........................................................................................................................................229

    A.2.89 TIME_NO_TRACE_MODE..............................................................................................................230

    A.2.90 USB_PROCESS_FAIL......................................................................................................................231

    A.2.91 XPIC_LOS..........................................................................................................................................232

    B Performance Event Reference.................................................................................................234

    B.1 Performance Event List..................................................................................................................................235

    B.1.1 Microwave Performance Events...........................................................................................................235

    B.1.2 Other Performance Events....................................................................................................................237

    B.2 Performance Events and Handling Procedures..............................................................................................239

    B.2.1 AMDOWNCNT and AMUPCNT........................................................................................................239

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    B.2.2 ATPC_P_ADJUST and ATPC_N_ADJUST.......................................................................................240

    B.2.3 MAXMEANPATHDELAY, MINMEANPATHDELAY, and AVGMEANPATHDELAY...............240

    B.2.4 BDTEMPMAX, BDTEMPMIN, and BDTEMPCUR..........................................................................241

    B.2.5 FEC_BEF_COR_ER and FEC_UNCOR_BLOCK_CNT....................................................................242

    B.2.6 IF_BBE, IF_ES, IF_SES, IF_CSES, and IF_UAS...............................................................................243

    B.2.7 IF_SNR_MAX, IF_SNR_MIN, and IF_SNR_AVG............................................................................244

    B.2.8 MAXPHASEOFFSET, MINPHASEOFFSET, and AVGPHASEOFFSET.........................................244

    B.2.9 OSPITMPMAX, OSPITMPMIN, and OSPITMPCUR........................................................................245

    B.2.10 PATEMPMAX, PATEMPMIN, and PATEMPCUR.........................................................................246

    B.2.11 QPSKWS, QPSK_S_WS, QAMWS16, QAM_S_WS16, QAMWS32, QAMWS64, QAMWS128,

    QAMWS256, QAMWS512, QAM_L_WS512, QAMWS1024, QAM_L_WS1024, and QAMWS2048.....246

    B.2.12 RLHTT, RLLTT, TLHTT, and TLLTT..............................................................................................247

    B.2.13 RSL_MAX, RSL_MIN, RSL_CUR, and RSL_AVG........................................................................248

    B.2.14 TLBMAX, TLBMIN, and TLBCUR..................................................................................................249B.2.15 TPLMAX, TPLMIN, and TPLCUR...................................................................................................249

    B.2.16 RPLMAX, RPLMIN, and RPLCUR..................................................................................................250

    B.2.17 TSL_MAX, TSL_MIN, TSL_CUR, and TSL_AVG.........................................................................250

    B.2.18 XPIC_XPD_VALUE..........................................................................................................................251

    C RMON Event Reference..........................................................................................................252

    C.1 RMON AlarmEntry List...............................................................................................................................253

    C.2 RMON Performance Entry List.....................................................................................................................254

    C.3 RMON Events and Handling Procedures......................................................................................................258

    C.3.1 ETHDROP............................................................................................................................................258

    C.3.2 ETHFCS................................................................................................................................................259

    C.3.3 ETHFRG...............................................................................................................................................260

    C.3.4 ETHJAB................................................................................................................................................261

    C.3.5 ETHOVER............................................................................................................................................261

    C.3.6 ETHUNDER.........................................................................................................................................262

    C.3.7 RXBBAD..............................................................................................................................................262

    D Alarm Suppression Relationship..........................................................................................264

    E Glossary......................................................................................................................................266

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    1Safety PrecautionsAbout This Chapter

    This topic describes the safety precautions that you must follow when installing, operating, and

    maintaining Huawei devices.

    1.1 General Safety Precautions

    This topic describes essential safety precautions that instruct you in the selection of measuring

    and testing instruments when you install, operate, and maintain Huawei devices.

    1.2 Warning and Safety Symbols

    Before using the equipment, note the following warning and safety symbols on the equipment.

    1.3 ElectricalSafety

    This topic describes safety precautions for high voltage, lightning strikes, high leakage current,

    power cables, fuses, and ESD.

    1.4 Environment of Flammable Gas

    This topic describes safety precautions for the operating environment of a device.

    1.5 Storage Batteries

    This topic describes safety precautions for operations of storage batteries.

    1.6 Radiation

    This topic describes safety precautions for electromagnetic exposure and lasers.

    1.7 Working at Heights

    This topic describes safety precautions for working at heights.

    1.8 Mechanical Safety

    This topic describes safety precautions for drilling holes, handling sharp objects, operating fans,

    and carrying heavy objects.

    1.9 Other Precautions

    This topic describes safety precautions for removing and inserting boards, binding signal cables,

    and routing cables.

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    1.1 General Safety Precautions

    This topic describes essential safety precautions that instruct you in the selection of measuring

    and testing instruments when you install, operate, and maintain Huawei devices.

    All Safety Precautions

    To ensure the safety of humans and a device, follow the marks on the device and all the safety

    precautions in this document when installing, operating, and maintaining a device.

    The "CAUTION", "WARNING", and "DANGER" marks in this document do not cover all the

    safety precautions that must be followed. They are supplements to the safety precautions.

    Local Laws and Regulations

    When operating a device, always comply with the local laws and regulations. The safety

    precautions provided in the documents are in addition/supplementary to the local laws and

    regulations.

    Basic Installation Requirements

    The installation and maintenance personnel of Huawei devices must receive strict training and

    be familiar with the proper operation methods and safety precautions before any operation.

    l Only trained and qualified personnel are permitted to install, operate, and maintain a device.

    l Only certified professionals are permitted to remove the safety facilities, and to troubleshoot

    and maintain the device.l Only the personnel authenticated or authorized by Huawei are permitted to replace or

    change the device or parts of the device (including software).

    l The operating personnel must immediately report the faults or errors that may cause safety

    problems to the person in charge.

    Grounding Requirements

    The grounding requirements are applicable to the device that needs to be grounded.

    l When installing the device, always connect the grounding facilities first. When removing

    the device, always disconnect the grounding facilities last.

    l Ensure that the grounding conductor is intact.

    l Do not operate the device in the absence of a suitably installed grounding conductor.

    l The device must be connected to the protection ground (PGND) permanently. Before

    operating the device, check the electrical connections of the device, and ensure that the

    device is properly grounded.

    Human Safety

    l When there is a risk of a lightning strike, do not operate the fixed terminal or touch the

    cables.

    l

    When there is risk of a lightning strike, unplug the AC power connector. Do not use thefixed terminal or touch the terminal or antenna connector.

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    NOTE

    The preceding requirements apply to wireless fixed station terminals.

    l To avoid electric shocks, do not connect safety extra-low voltage (SELV) circuits to

    telephone-network voltage (TNV) circuits.

    l Do not look into optical ports without eye protection. Otherwise, human eyes may be hurtby laser beams.

    l Before operating the device, wear an ESD protective coat, ESD gloves, and an ESD wrist

    strap. In addition, you need to get off the conductive objects, such as jewelry and watches,

    to prevent electric shock and burn.

    l In case of fire, escape from the building or site where the device is located and press the

    fire alarm bell or dial the telephone number for fire alarms. Do not enter the burning building

    again in any situation.

    Device Safety

    l Before any operation, install the device firmly on the ground or other rigid objects, such ason a wall or in a rack.

    l When the system is working, ensure that the ventilation hole is not blocked.

    l When installing the front panel, use a tool to tighten the screws firmly, if required.

    l After installing the device, clean up the packing materials.

    1.2 Warning and Safety Symbols

    Before using the equipment, note the following warning and safety symbols on the equipment.

    Table 1-1lists the warning and safety symbols of the OptiX RTN 310 and their meanings.

    Table 1-1Warning and safety symbols of the OptiX RTN 310

    Label Label Name Description

    ESD protection label Indicates that the equipment is

    sensitive to static electricity.

    Radiation warning label Indicates that the equipment

    generates electromagnetic

    radiation.

    High temperature warning label Indicates that the equipment

    surface temperature may exceed

    70C when the ambient

    temperature is higher than 55C.

    Wear protective gloves to handle

    the equipment.

    Grounding label Indicates the grounding position

    of a chassis.

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    1.3 Electrical Safety

    This topic describes safety precautions for high voltage, lightning strikes, high leakage current,

    power cables, fuses, and ESD.

    High Voltage

    DANGER

    l A high-voltage power supply provides power for device operations. Direct human contact

    with the high voltage power supply or human contact through damp objects can be fatal.

    l Unspecified or unauthorized high voltage operations could result in fire or electric shock, or

    both.

    Thunderstorm

    The requirements apply only to wireless base stations or devices with antennas and feeders.

    DANGER

    Do not perform operations on high voltage, AC power, towers, or backstays in stormy weather

    conditions.

    High Leakage Current

    WARNING

    Before powering on a device, ground the device. Otherwise, the safety of humans and the device

    cannot be ensured.

    If a high leakage current mark is labeled near the power connector of the device, you must

    connect the PGND terminal on the shell to the ground before connecting the device to an A/C

    input power supply. This is to prevent the electric shock caused by leakage current of the device.

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    Power Cables

    DANGER

    Do not install or remove the power cable with a live line. Transient contact between the core of

    the power cable and the conductor may generate electric arc or spark, which may cause fire or

    eye injury.

    l Before installing or removing power cables, you must power off the device.

    l Before connecting a power cable, you must ensure that the label on the power cable is

    correct.

    Device with Power On

    DANGER

    Installing or removing a device is prohibited if the device is on.

    DANGER

    Do not install or remove the power cables of the equipment when it is powered on.

    Short Circuits

    When installing and maintaining devices, place and use the associated tools and instruments in

    accordance with regulations to avoid short-circuits caused by metal objects.

    Fuse

    WARNING

    If the fuse on a device blows, replace the fuse with a fuse of the same type and specifications to

    ensure safe operation of the device.

    1.4 Environment of Flammable Gas

    This topic describes safety precautions for the operating environment of a device.

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    DANGER

    Do not place or operate devices in an environment of flammable or explosive air or gas.

    Operating an electronic device in an environment of flammable gas causes a severe hazard.

    1.5 Storage Batteries

    This topic describes safety precautions for operations of storage batteries.

    DANGER

    Before operating a storage battery, you must read the safety precautions carefully and be familiar

    with the method of connecting a storage battery.

    l Incorrect operations of storage batteries cause hazards. During operation, prevent any short-

    circuit, and prevent the electrolyte from overflowing or leakage.

    l If the electrolyte overflows, it causes potential hazards to the device. The electrolyte may

    corrode metal parts and the circuit boards, and ultimately damage the circuit boards.

    l A storage battery contains a great deal of energy. Misoperations may cause a short-circuit,

    which leads to human injuries.

    Basic PrecautionsTo ensure safety, note the following points before installing or maintaining the storage battery:

    l Use special insulation tools.

    l Wear an eye protector and take effective protection measures.

    l Wear rubber gloves and a protection coat to prevent the hazard caused by the overflowing

    electrolyte.

    l When handling the storage battery, ensure that its electrodes are upward. Leaning or

    reversing the storage battery is prohibited.

    l Before installing or maintaining the storage battery, ensure that the storage battery is

    disconnected from the power supply that charges the storage battery.

    Short-Circuit

    DANGER

    A battery short-circuit may cause human injuries. Although the voltage of an ordinary battery

    is low, the instantaneous high current caused by a short-circuit emits a great deal of energy.

    Avoid any short-circuit of batteries caused by metal objects. If possible, disconnect the workingbattery before performing other operations.

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    Hazardous Gas

    CAUTION

    Do not use any unsealed lead-acid storage battery. Lay a storage battery horizontally and fix it

    properly to prevent the battery from emitting flammable gas, which may cause fire or device

    erosion.

    Working lead-acid storage batteries emit flammable gas. Therefore, ventilation and fireproofing

    measures must be taken at the sites where lead-acid storage batteries are placed.

    Battery Temperature

    CAUTION

    If a battery overheats, the battery may be deformed or damaged, and the electrolyte may

    overflow.

    When the temperature of the battery is higher than 60C, you need to check whether the

    electrolyte overflows. If the electrolyte overflows, take appropriate measures immediately.

    Battery Leakage

    CAUTION

    In the event of acid overflow or spillage, neutralize the acid and clean it up appropriately.

    When handling a leaky battery, protect against the possible damage caused by the acid. When

    you find the electrolyte leaks, you can use the following substances to counteract and absorb the

    leaking electrolyte:

    l Sodium bicarbonate (NaHCO3)

    l Sodium carbonate (Na2CO3)

    In the event of acid overflow or spillage, neutralize the acid and clean it up as recommended by

    the battery manufacturer and any local regulations for acid disposal.

    If a person contacts battery electrolyte, clean the skin that contacts the battery electrolyte

    immediately by using water. In case of a severe situation, the person must be sent to a hospital

    immediately.

    1.6 Radiation

    This topic describes safety precautions for electromagnetic exposure and lasers.

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    1.6.1 Safe Usage of Optical Fibers

    The laser beam can cause damage to your eyes. Hence, you must exercise caution when using

    optical fibers.

    DANGER

    When installing or maintaining optical fibers, avoid direct eye exposure to the laser beams

    launched from the optical interface or fiber connectors. The laser beam can cause damage to

    your eyes.

    Cleaning Fiber Connectors and Optical Interfaces

    CAUTION

    If fiber connectors or flanges are contaminated, optical power commissioning is seriously

    affected. Therefore, the two endfaces and flange of every external fiber must be cleaned before

    the fiber is led into the equipment through the optical distribution frame (ODF) for being inserted

    into an optical interface on the equipment.

    The fiber connectors and optical interfaces of the lasers must be cleaned with the following

    special cleaning tools and materials:

    lSpecial cleaning solvent: It is preferred to use isoamylol. Propyl alcohol, however, can alsobe used. It is prohibited that you use alcohol and formalin.

    l Non-woven lens tissue

    l Special compressed gas

    l Cotton stick (medical cotton or long fiber cotton)

    l Special cleaning roll, used with the recommended cleaning solvent

    l Special magnifier for fiber connectors

    1.6.2 Electromagnetic Exposure

    This topic describes safety precautions for electromagnetic exposure.

    If multiple transmit antennas are installed on a tower or backstay, keep away from the transmit

    directions of the antennas when you install or maintain an antenna locally.

    CAUTION

    Ensure that all personnel are beyond the transmit direction of a working antenna.

    1.6.3 Forbidden Areas

    The topic describes requirements for a forbidden area.

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    l Before entering an area where the electromagnetic radiation is beyond the specified range,

    the associated personnel must shut down the electromagnetic radiator or stay at least 10

    meters away from the electromagnetic radiator, if in the transmit direction.

    l A physical barrier and an eye-catching warning flag should be available in each forbidden

    area.

    1.6.4 Laser

    This topic describes safety precautions for lasers.

    WARNING

    When handling optical fibers, do not stand close to, or look into the optical fiber outlet directly

    without eye protection.

    Laser transceivers are used in the optical transmission system and associated test tools. The laser

    transmitted through the bare optical fiber produces a small beam of light, and therefore it has

    very high power density and is invisible to human eyes. When a beam of light enters eyes, the

    eyes may be damaged.

    In normal cases, viewing an un-terminated optical fiber or a damaged optical fiber without eye

    protection at a distance greater than 150 mm does not cause eye injury. Eye injury may occur,

    however, if an optical tool such as a microscope, magnifying glass, or eye loupe is used to view

    an un-terminated optical fiber.

    Safety Instructions Regarding LasersTo avoid laser radiation, obey the following instructions:

    l All operations should be performed by authorized personnel who have completed the

    required training courses.

    l Wear a pair of eye-protective glasses when you are handling lasers or fibers.

    l Ensure that the optical source is switched off before disconnecting optical fiber connectors.

    l Do not look into the end of an exposed fiber or an open connector when you are not sure

    whether the optical source is switched off.

    l Use an optical power meter to measure the optical power and ensure that the optical source

    is switched off.l Before opening the front door of an optical transmission device, ensure that you are not

    exposed to laser radiation.

    l Do not use an optical tool such as a microscope, a magnifying glass, or an eye loupe to

    view the optical connector or fiber that is transmitting optical signals.

    Instructions Regarding Fiber Handling

    Read and abide by the following instructions before handling fibers:

    l Only trained personnel are permitted to cut and splice fibers.

    l

    Before cutting or splicing a fiber, ensure that the fiber is disconnected from the opticalsource. After disconnecting the fiber, cap to the fiber connectors.

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    1.6.5 Microwave

    When installing and maintaining the equipment of Huawei, follow the safety precautions of

    microwave to ensure the safety of the human body and the equipment.

    WARNING

    Strong radio frequency can harm the human body.

    When installing or maintaining an aerial on the tower or mast that is installed with multiple

    aerials, switch off the transmitter in advance.

    1.7 Working at HeightsThis topic describes safety precautions for working at heights.

    WARNING

    When working at heights, be cautious to prevent objects from falling down.

    The requirements for working at heights are as follows:

    l The personnel who work at heights must be trained.

    l Carry and handle the operating machines and tools with caution to prevent them from falling

    down.

    l Safety measures, such as wearing a helmet and a safety belt, must be taken.

    l Wear cold-proof clothes when working at heights in cold areas.

    l Check all lifting appliances thoroughly before starting the work, and ensure that they are

    intact.

    1.7.1 Hoisting Heavy Objects

    This topic describes the safety precautions for hoisting heavy objects that you must follow wheninstalling, operating, and maintaining Huawei devices.

    WARNING

    When heavy objects are being hoisted, do not walk below the cantilever or hoisted objects.

    l Only trained and qualified personnel can perform hoisting operations.

    l

    Before hoisting heavy objects, check that the hoisting tools are complete and in goodcondition.

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    l Before hoisting heavy objects, ensure that the hoisting tools are fixed to a secure object or

    wall with good weight-bearing capacity.

    l Issue orders with short and explicit words to ensure correct operations.

    l Ensure that the angle between the two cables is less than or equal to 90 degrees during the

    lifting, as shown in Figure 1-1.

    Figure 1-1Hoisting heavy objects

    1.7.2 Using Ladders

    This topic describes safety precautions for using ladders.

    Checking Ladders

    l Before using a ladder, check whether the ladder is damaged. After checking that the ladder

    is in good condition, you can use the ladder.

    l Before using a ladder, you should know the maximum weight capacity of the ladder. Avoid

    overweighing the ladder.

    Placing Ladders

    The proper slant angle of the ladder is 75 degrees. You can measure the slant angle of the ladderwith an angle square or your arms, as shown in Figure 1-2. When using a ladder, to prevent the

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    ladder from sliding, ensure that the wider feet of the ladder are downward, or take protection

    measures for the ladder feet. Ensure that the ladder is placed securely.

    Figure 1-2Slanting a ladder

    Climbing Up a Ladder

    When climbing up a ladder, pay attention to the following points:

    l Ensure that the center of gravity of your body does not deviate from the edges of the twolong sides.

    l Before operations, ensure that your body is stable to reduce risks.

    l Do not climb higher than the fourth rung of the ladder (counted from up to down).

    If you want to climb up a roof, ensure that the ladder top is at least one meter higher than the

    roof, as shown in Figure 1-3.

    Figure 1-3Ladder top being one meter higher than the roof

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    1.8 Mechanical Safety

    This topic describes safety precautions for drilling holes, handling sharp objects, operating fans,

    and carrying heavy objects.

    Drilling Holes

    WARNING

    Do not drill holes on the cabinet without prior permission. Drilling holes without complying

    with the requirements affects the electromagnetic shielding performance of the cabinet anddamages the cables inside the cabinet. In addition, if the scraps caused by drilling enter the

    cabinet, the printed circuit boards (PCBs) may be short-circuited.

    l Before drilling a hole on the cabinet, remove the cables inside the cabinet.

    l Wear an eye protector when drilling holes. This is to prevent eyes from being injured by

    the splashing metal scraps.

    l Wear protection gloves when drilling holes.

    l Take measures to prevent the metallic scraps from falling into the cabinet. After the drilling,

    clean up the metallic scraps.

    Sharp Objects

    WARNING

    Wear protection gloves when carrying the device. This is to prevent hands from being injured

    by the sharp edges of the device.

    Fans

    l When replacing parts, place the objects such as the parts, screws, and tools properly. This

    is to prevent them from falling into the operating fans, which damages the fans or device.

    l When replacing the parts near fans, keep your fingers or boards from touching operating

    fans before the fans are powered off and stop running. Otherwise, the hands or the boards

    are damaged.

    Carrying Heavy Objects

    Wear protection gloves when carrying heavy objects. This is to prevent hands from being hurt.

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    WARNING

    l The carrier must be prepared for load bearing before carrying heavy objects. This is to prevent

    the carrier from being strained or pressed by the heavy objects.l When you pull a chassis out of the cabinet, pay attention to the unstable or heavy objects on

    the cabinet. This is to prevent the heavy objects on the cabinet top from falling down, which

    may hurt you.

    l Generally, two persons are needed to carry a chassis. It is prohibited that only one person

    carries a heavy chassis. When carrying a chassis, the carriers should stretch their backs and

    move stably to avoid being strained.

    l When moving or lifting a chassis, hold the handles or bottom of the chassis. Do not hold

    the handles of the modules installed in the chassis, such as the power modules, fan modules,

    and boards.

    1.9 Other Precautions

    This topic describes safety precautions for removing and inserting boards, binding signal cables,

    and routing cables.

    Removing and Inserting a Board

    CAUTION

    When inserting a board, wear an ESD wrist strap or ESD gloves, and handle the board gently to

    avoid distorting pins on the backplane.

    l Slide the board along the guide rails.

    l Do not contact one board with another to avoid short-circuits or damage.

    l When holding a board in hand, do not touch the board circuits, components, connectors,

    or connection slots of the board to prevent damage caused by ESD of the human body to

    the electrostatic-sensitive components.

    Binding Signal Cables

    CAUTION

    Bind the signal cables separately from the high-current or high-voltage cables.

    Routing Cables

    In the case of extremely low temperature, heavy shock or vibration may damage the plastic skinof the cables. To ensure the construction safety, comply with the following requirements:

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    l When installing cables, ensure that the environment temperature is above 0C.

    l If the cables are stored in a place where the ambient temperature is below 0C, transfer

    them to a place at room temperature and store the cables for more than 24 hours before

    installation.

    l Handle the cables gently, especially in a low-temperature environment. Do not performany improper operations, for example, pushing the cables down directly from a truck.

    High Temperature

    WARNING

    If the ambient temperature exceeds 55C, the temperature of the front panel surface marked the

    flag may exceed 70C. When touching the front panel of the board in such an environment,you must wear the protection gloves.

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    2Routine Maintenance ItemsRoutine maintenance operations are performed to detect and rectify hidden faults before the

    hidden faults cause damage to equipment and affect services.

    Routine Maintenance Items Carried Out on the NMS

    Table 2-1Routine maintenance items carried out on the NMS

    Maintenance Item RecommendedMaintenance Cycle

    Remarks

    Checking the NE Status Every day l

    If the NE icon is green, the NE operatesproperly.

    l If the NE icon is gray, the NE is

    unreachable due to DCN faults.

    l If the NE icon is in other colors, alarms are

    reported or exceptions occur. You need to

    troubleshoot in time.

    Browsing Current Alarms Every day l Handle the alarms by referring to A.2

    Alarms and Handling Procedures.

    l For port alarms due to the interconnected

    equipment, see 7.2.3 Reversing Alarms

    for Portsto reduce the number of alarms

    and prevent interference to emergent

    alarms.

    Browsing History Alarms Every week By finding causes of and solutions to

    historical alarms, you can take precautions to

    avoid related faults.

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    Maintenance Item RecommendedMaintenance Cycle

    Remarks

    Browsing Abnormal Events Every week l Security events are generally records of

    normal operations. Investigate the illegal

    operations if there are any.

    l Abnormal events about equipment have

    been properly solved.

    Browsing History

    Performance Events

    Every week l Gauge type performance events such as

    the board temperature and laser power are

    stable.

    l Bit error type performance events meet

    requirements on link availability.

    l Historical received signal levels do notexceed the fade margin for a long time.

    l When automatic transmit power control

    (ATPC) is disabled, historical transmitted

    signal levels are allowed to be 3 dB larger

    or smaller than the specified value.

    Querying History Transmit

    Power and Receive Power

    Every week

    Testing 1+1 protection

    Switching

    Half a year Applies only to the equipment that is

    configured in 1+1 protection mode.

    NOTEDuring the 1+1 protection switching, the protected

    services are interrupted. Hence, it is recommended

    that you perform the 1+1 protection switchingwhen the traffic is light.

    Field Maintenance Items for Indoor Equipment

    Table 2-2Field maintenance items for indoor equipment

    Maintenance Item RecommendedMaintenance Cycle

    Remarks

    Checking the

    telecommunications room

    Every two months The site environment meets

    equipments operation

    requirements.Maintaining the environment

    of outdoor cabinets

    Half a year

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    Field Maintenance Items for Outdoor Equipment

    Table 2-3Field maintenance items for outdoor equipment

    Maintenance Item RecommendedMaintenanceCycle

    Remarks

    Checking the appearance of the

    OptiX RTN 310a.

    Half a year

    NOTEPerform a

    complete check

    after a level-8 or

    higher-level

    hurricane, an

    earthquake, or

    otherunexpected

    circumstances.

    The OptiX RTN 310 is fixedly

    mounted and its appearance is in

    good condition, without the coating

    being damaged or corroded.

    Checking the appearance and

    azimuth of the antenna.

    The antenna is tightly placed and

    does not deviate from the designed

    angle.

    Checking the appearance of the

    hybrid coupler.

    The hybrid coupler is fixedly

    mounted and its appearance is in

    good condition, without the coating

    being damaged or corroded.

    Checking the appearance and

    connection of outdoor cables.

    Checking the appearance and

    connection of the flexible

    waveguide.

    The shield layer of the power cable

    is intact with the connectors being

    waterproofed. The feeder clip and

    binding strap are tightened.

    The connectors of the flexible

    waveguide are not damaged and

    securely connected. The twist angleof the flexible waveguide is within

    the specified range and the clamp is

    tightened.

    NOTE

    a: An area close to a pollution source refers to the area that covers a radius within any of the following

    values:

    l 3.7 km away from salty waters (such as an ocean and salty water)

    l 3 km away from severe pollution sources (such as iron refinery works, and coal mines)

    l 2 km away from intermediate pollution sources (such as chemical plants, rubber processing works, and

    electroplating workshops)

    l 1 km away from light pollution sources (such as food processing works, leather working plants, and

    heating boilers).

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    3Emergency Maintenance GuideEmergency maintenance operations are performed in the case of emergencies or natural factors

    that may result in emergencies during the operation of the equipment.

    Definition of Emergency

    An emergency refers to an equipment or network incident that arises suddenly and extensively

    and may cause significant consequences for network operating and service quality. For

    microwave equipment, an emergency refers to service interruption in a large scale.

    Purposes of Emergency Maintenance

    Emergence maintenance is performed to restore services as soon as possible.

    Contingency Plans for Emergency Maintenance

    Preparations are necessary for fast service restoration in case of an emergency. The main

    contingency measures include:

    l Maintaining spare parts inventory (including spare NEs and cables) and synchronizing

    spare NEs' software versions with those of the NEs in live networks to ensure fast equipment

    replacement in case of an emergency.

    l Regularly updating and maintaining network topology diagrams and service configuration

    documentation to help fault analysis in case of an emergency.

    l Routinely backing up NE databases to allow fast restoration of NE configuration data incase of an emergency.

    l Planning standby routes for key services, if possible, to facilitate service restoration in case

    of an emergency.

    l Performing routine maintenance to keep equipment properly operating and reduce the

    possibility of emergencies.

    Emergency Maintenance Principles

    Preparations are necessary for fast service restoration in case of an emergency. The main

    principles include:

    l Restore services as soon as possible.

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    l Analyze fault symptoms, find causes, and then handle faults. If causes are unknown,

    exercise precautions when you perform operations in case the problems become severer.

    l If a fault persists, contact Huawei engineers and coordinate with them to handle the fault

    promptly.

    l Record the operations performed during fault handling and save the original data relatedto the fault.

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    4TroubleshootingAbout This Chapter

    This chapter describes the general troubleshooting procedure and methods of rectifying common

    faults.

    4.1 Fault Diagnosis

    Accurate fault diagnosis is critical to effective troubleshooting.

    4.2 General Troubleshooting Procedure

    When handling a fault, make a detailed record of the fault symptoms. To report fault information

    or obtain technical support, contact the local Huawei office.

    4.3 Troubleshooting Microwave Link Faults

    Microwave link faults refer to interruptions or performance deterioration of microwave links.

    After microwave link faults occur, an NE reports alarms such as MW_BER_EXC,

    MW_BER_SD, MW_FEC_UNCOR, or MW_LOF.

    4.4 Troubleshooting Ethernet Service Faults

    Ethernet service faults refer to Ethernet service interruptions or deterioration.

    4.5 Troubleshooting DCN Faults

    A data communication network (DCN) fault prevents the network management system (NMS)

    from reaching an NE because of failed or unstable communication between the NMS and the

    NE.

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    4.1 Fault Diagnosis

    Accurate fault diagnosis is critical to effective troubleshooting.

    4.1.1 Principles

    Faults on transmission equipment generally affect services in a large area. Fault diagnosis aims

    to narrow down afault area to find out the fault cause.

    Table 4-1lists basic fault diagnosis principles that have been concluded based on characteristics

    of transmission equipment.

    Table 4-1Fault diagnosis principles

    Principle Description

    Peripherals and then

    transmission equipment

    Rule out external faults, for example, cable damage or faults

    on power supply equipment or interconnected equipment.

    Then check transmission equipment.

    Network and then NEs Locate a fault to a microwave site or a microwave link hop.

    Links and then services Rectify microwave link faults first because they may cause

    alarms on service ports. Then check services.

    High-severity alarms and then

    low-severity alarms

    Handle high-severity alarms first, such as critical alarms and

    major alarms, and then low-severity alarms, such as minoralarms and suggestions.

    4.1.2 Common Operations

    This section describes common operations on the network management system (NMS) for fault

    diagnosis.

    Table 4-2Common operations for fault diagnosis

    Operation

    OperationInstruction(U2000)

    OperationInstruction (WebLCT) Description

    Check and analyze

    alarms.

    7.1.3 Browsing

    Current Alarms

    (U2000)

    7.1.4 Browsing

    Current Alarms

    (Web LCT)

    Checking and analyzing alarms is the most

    direct method for fault diagnosis. After a

    fault occurs, check for current and historical

    alarms on the suspected faulty equipment.

    By comparing the actual fault symptoms

    and time with those recorded in the alarms,

    you can narrow down the suspected fault

    area.

    7.1.5 Browsing

    History Alarms

    (U2000)

    7.1.6 Browsing

    History Alarms

    (Web LCT)

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    Operation

    OperationInstruction(U2000)

    OperationInstruction (WebLCT) Description

    Analyze microwave

    link performance

    events.

    Querying Historical Transmit Power and

    Receive Power

    By analyzing the current and historical

    receive and transmit power records of a

    microwave link, you can determine the fault

    type (line-of-sight problem, fading, or

    transceiver fault) to facilitate quick fault

    diagnosis.

    Querying the SNR Value of a Microwave

    Link

    Analyze Ethernet

    remote network

    monitoring

    (RMON)

    performance

    statistics.

    Using RMON Use remote network monitoring (RMON)

    performance statistics to diagnose faults that

    cause Ethernet service performance to

    deteriorate. RMON provides grouped

    performance statistics based on the number

    of received packets/bytes and the number of

    transmitted packets/bytes.

    By comparing and analyzing traffic and

    performance data at key points over

    Ethernet service paths, you can identify

    bottlenecks and fault points at which

    services are improperly configured.

    Diagnose Ethernet

    services.

    7.6.1 E-LAN Service Loopback Detection The Ethernet local area network (E-LAN)

    service loop detection function promptly

    detects and releases E-LAN service loops.

    This prevents broadcast storms, which will

    result in network congestion.

    7.6.2 Performing

    Intelligent Service

    Fault Diagnosis for

    E-Line Services

    - The U2000 provides intelligent fault

    diagnosis for end-to-end Ethernet line (E-

    Line) services. Operation, administration

    and maintenance (OAM) is deployed to

    check configuration consistency, traffic,

    and packet loss on sites over a specified

    path.

    Use built-in

    diagnosis and test

    functions.

    7.8 PRBS Test Bit error tests check the transmission

    continuity and quality of a service path.

    7.10 Scanning Interfering Signals Frequency scanning checks for interferenceon microwave links.

    Testing the Latency, Throughput, and

    Packet Loss Ratio

    Ethernet service performance tests help to

    identify service deterioration.

    Testing the Long-term Packet Loss Ratio

    Perform loopbacks. 7.4.1 Setting Loopbacks for Ethernet

    Ports

    A loopback is a method of returning signals

    to their source at a specified point. If

    services are interrupted, loopbacks can be

    performed to check whether network

    sections are in good conditions to narrow

    down fault areas.

    7.4.2 Setting Loopback for the IF Board

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    4.2 General Troubleshooting Procedure

    When handling a fault, make a detailed record of the fault symptoms. To report fault information

    or obtain technical support, contact the local Huawei office.

    General Troubleshooting Procedure

    Figure 4-1General troubleshooting procedure

    Start

    Record fault symptoms.

    Diagnose and handle

    the fault.

    Is the fault rectified?

    Report to Huawei.

    Work out a solution

    together.

    Is the fault rectified?

    Write a troubleshooting

    report.

    End

    Rectify external faults.

    No

    Yes

    Yes

    No

    No

    Is the faultcaused by external

    factors?

    Yes

    1

    3 4

    2

    5

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    Table 4-3General troubleshooting procedure

    CommentNo.

    Description

    1 Make a true and detailed record of the fault, including the time when the faultoccurred and any operations performed leading up to and after the occurrence.

    Collect alarms, performance events, and other important information.

    You can perform one-click data collection using the U2000.

    2 For OptiX RTN 310, a common external cause is a power supply fault. Handle

    the fault yourself by referring to Table 4-4, or contact a power engineer.

    3 Determine the fault type according to preliminary analysis on alarms at the

    network operations center (NOC). Handle different types of faults as follows:

    l If a microwave link is faulty, follow instructions in 4.3 Troubleshooting

    Microwave Link Faults.

    l If an Ethernet service is faulty, follow instructions in 4.4 TroubleshootingEthernet Service Faults.

    l For faults of other types, handle alarms in descending order of severities

    according to A.2 Alarms and Handling Procedures.

    l If services are running properly but the NE is unreachable to the network

    management system (NMS), follow instructions in 4.5 Troubleshooting

    DCN Faults.

    If the faulty NE cannot be managed at the NOC, follow instructions in Figure

    4-2and Table 4-4to handle the fault onsite.

    4 To report fault information or obtain technical support, contact the local

    Huawei off