ROY DALTON15 Sheridan Close, Rayleigh, Essex SS6 8YR

Mobile: 07933902659 E-mail: roy.dalton@sky.com

SUMMARY

An experienced, capable and committed Senior Test Coordinator with a proven capability in meeting deadlines. Ability to co-ordinate work and also work in accordance with defined testing methodologies. Able to call upon test knowledge and experiences to provide practical solutions and alternatives to testing processes. I am capable of providing guidance and advice to both in house and third party test teams.

SKILLS

Ability to work very effectively within a team Self-starter. Minimal or no supervision required Coordinating the work of testers and monitoring their progress Ability to gather results from multiple sources concurrently Provision of MI to senior managers on progress and issues Ability to identify test approaches that optimise the delivery schedule Knowledge of MS Office tools including MS Word, PowerPoint and Excel Basic knowledge of SQL A good understanding of different test approaches and techniques Strong influencing and communication skills A flexible attitude and positive approach Constantly maintain high levels of accuracy Ability to quickly learn new applications, systems and processes A good understanding & appreciation of the full development life cycle & how testing

relates to it Ability to translate business processes into clear and comprehensive test scenarios

EXPERIENCE

Senior UAT Coordinator (November 2011 – October 2015) Cofunds Ltd (Cofunds House, Mayland Road, Witham)

Senior UAT Coordinator for the last 4 years for a financial investment company, within a team of 15 covering three sites across the south east. Responsible for the coordination of testing of internal and external systems, which vary in size and scope. Range includes back office, front office, correspondence and infrastructure.

Achievements Ensuring full coverage of business requirements and functional requirements

within generated test scenarios and scripts Raising and tracking of defects through to their correction and successful retest Regular communication with business, IT and 3rd parties regarding the progress of

testing, including defect management Generation of MI regarding the status of test progress Generation of test approach documents and test completion documents Maintenance of UAT environment on a daily basis Managed the original relationship between separate test teams for Cofunds and

L&G. (The teams eventually merged following L&Gs acquisition of Cofunds Ltd). Building strong relationships with external suppliers Assisting in the training and mentoring of new test team members

Quality Management Executive - Complaints (April 2010 - October 2011)Cofunds Ltd (Dorset House, Chelmsford)

Responsible for Complaint handling across all aspects of the business, that responses to clients met internal guidelines and FSA (now FCA) regulations.

Deputy Manager Registrations (October 2007 – March 2010)

Responsible for running the Registrations Team of 15 staff. Handling operational aspects of deceased clients, Power of Attorney, Court of Protection, gone-away clients, initial and on-going Anti-Money Laundering checks, change of financial adviser, void ISAs, change of address.

Role also included liaison with staff in Mumbai. Undertook regular visits to Mumbai in order to deliver training in Anti-Money Laundering processes and provide operational guidance and assistance around tax year end.

Team Leader Amendments (February 2005 – February 2007)

Following a change of operations platform, promoted to Team Leader in order to manage new system processes and manage a team of 10 staff. The emphasis being to deliver an efficient and comprehensive service, ensuring that clients were not disadvantaged by operational errors.

Barclays Bank PLC – International Operations Manager (January 1999 – July 2003)

Managed a diverse team responsible for the provision of various services enabling clients to meet their international banking needs. Examples of this are Letters of Credit, Bank Guarantees, Foreign Exchange Dealing, and Foreign Exchange Deposits.

Further information can be provided if required.

EDUCATION

QualificationsISTQB (July 2013) Foundation - AccreditedCity and Guilds (2003) Initial Certificate in teaching basic skills (Level 2), Certificate in teaching basic skills (Level 3)

O Level

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MathsEnglishLaw

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