roundabout magazine

17
The magazine of Great Ormond Street Hospital for Children and the UCL Institute of Child Health February 2011 Staff photography competition Read more on page 14 Breakthroughs in children’s medicine Key milestones in treating children with cancer, see page 11

Upload: sally-mavin

Post on 25-Mar-2016

261 views

Category:

Documents


0 download

DESCRIPTION

Client: Great Ormond Street Hospital; Audience: staff; Aim: communications and engagement; Role: project managed from initial conception to print and delivery.

TRANSCRIPT

Page 1: Roundabout Magazine

The magazine of Great Ormond Street Hospital for Children and the UCL Institute of Child Health February 2011

Staff photography competition Read more on page 14

Breakthroughs in children’s medicineKey milestones in treating children with cancer, see page 11

Page 2: Roundabout Magazine

2 3

A note from Jane CollinsChief Executive

Editor Sally Mavin, ext *643042 Email: [email protected] Designer Doulla Theodorou, ext *643100 Editorial board Jo Barber, Communications • Helen Cooke, Workforce Planning • Anna Ferrant, Executive Office • Amanda Holt, Brand Marketing • Anthony Higgins, Transformation • Andrée Hughes, Nursing and Workforce Development • Adam Levy, Chair of Staff Side • Marcella McEvoy, Brand Marketing • Lesley Miles, Marketing Communications and Community Fundraising. Printer: Jigsaw Colour, www.jigsawcolour.co.uk Charity logo ©2007 Great Ormond Street Hospital Children’s Charity. Registered charity no 235825.

The copy deadline for March’s edition is Monday 7 February. However, to ensure space can be allocated you are advised to submit article proposals no later than Thursday 3 February. Please note that submitting articles does not guarantee a place in the next issue. Submissions should be sent to Sally Mavin at [email protected] Any articles submitted after this date will not be included in March’s edition. Cover image: Sophie is being treated for a type of cancer called neuroblastoma. She has been in and out of hospital for a long while, but is full of beans and can often be found on one of her ‘little walks’ around the ward.

Firstly, I’d like to wish everyone a happy New Year. As always there will be challenges as well as successes in the year ahead. We can’t pretend the economic environment for the country and the NHS is good news but we need to continue concentrating on what we are all here to do. Whatever we do at Great Ormond Street Hospital (GOSH), whether providing direct patient care or making sure care can be delivered by working in finance, IT etc, our job is to make sure children receive safe and high quality care. This can mean different things to patients and families compared to clinicians, and in adult care it has been shown that clinicians and patients don’t always agree on what a good outcome is. For example, a surgeon may say the operation has been technically successful but the patient says “I am still off work”. So there is no single measure of a good outcome, but that is no reason not to continue developing them. Zero harm obviously remains a key part of any outcome measure we develop – ‘first do no harm’. We need to do this because GOSH aims consistently to deliver clinical outcomes that place us among the top five children’s hospitals in the world. To achieve this aim we need to know what our outcomes are and be prepared to publicise and defend them.

Secondly, quite reasonably, if you were bringing your child to GOSH you might want to know what likely outcomes there were for your child. Knowing this would help you choose whether you came here or to another hospital. Families have been able to look at outcomes from cardiac surgery for a number of years but it is not available in many other areas. Giving patients choice of where to have treatment was important politically before the election last year and remains so to the coalition government.

Thirdly, being able to demonstrate the added value we can give to children who come to GOSH puts us in a stronger position when we try to get funding for current services and new developments. And lastly, don’t British children and those who come to GOSH from further afield deserve outcomes among the best in the world? Martin Elliott has taken over leading this area from Rob Evans. We need to give it more emphasis this year and have some extra help from the Darzi fellow (a trainee doctor seconded to do this work funded by NHS London). There will be areas where we need to make improvements but that is what we always try to do.

Contents Staff photography competition: Indifference submitted by John Lane, see page 14

Regulars

A note from Jane Collins 3

In the news 4

A note from Professor Andrew Copp 7

Faith in practice 22

GOSH revealed 24

Word on the ward Kingfisher Ward 27

Charity pages 28

Five minutes with Luke Murphy 31

Social

Out and about 20

Free film show 21

Sports update 32

Features

The new nursing structure 5 Introducing the new Heads of Nursing

Staff awards 2011 10 GOSH launches this year’s staff awards

Breakthroughs in children’s medicine 11 We revisit some of the hospital’s key milestones in treating children with cancer

An adventure to remember 18 Dr Jon Goldin reflects on his recent trip to Machu Picchu, Peru

Page 3: Roundabout Magazine

4

In the news

Continuing our monthly tip from the online toolkit for managers, Roundabout brings you another much-asked question. Don’t forget to visit the site for many more useful bits of advice. You can find it by scrolling down the Commonly Used Links on our intranet, GOS Web.

What is the Trust policy for ensuring staff attend induction and update? All new permanent and temporary staff who work for the Trust for three months or longer must attend the Trust Corporate Induction within three months of their start date. In addition, all staff must then attend a mandatory Update programme every 18 months.

Both programmes help to ensure that the Trust complies with UK legislation and European Regulations. All staff are expected to attend an induction/update programme relevant to their profession. Full details on the programmes can be found on GOLD, www.goshgold.org

Departments who would like to update or include information about the services they provide in the toolkit should contact Sarah Wimhurst on ext 8301 or email [email protected]

Managers’ Toolkit Your questions answered Landina Seignon, who was rescued from the

rubble of Haiti’s earthquake, was the subject of a Channel Four documentary, The Miracle Baby of Haiti. Landina received lifesaving surgery at Great Ormond Street Hospital to remove dead bone from her skull. BBC Radio Four Woman’s Hour, Channel Four News and the Daily Telegraph also ran features on her story.

The Trust is the first to offer epilepsy patients functional magnetic resonance imaging (fMRI) scans. This enables clinicians to see which parts of the brain control which vital functions, for example memory, speech, language and movement. The clinical team and patient Aidan Murphy told their stories to The Guardian.

The second ITV documentary about the Benhaffaf conjoined twins who were successfully separated in April was aired just before Christmas. Surgeon Mr Edward Kiely gave one of the interviews, and print pieces appeared in the News of the World, the Daily Mirror and Reveal.

Dr Christine Pierce was interviewed by the Mail on Sunday about her work and appearance on the BBC Two documentary series Great Ormond Street, which aired last April.

Emeritus Professor in Paediatric Genetics, Marcus Pembrey, and Dr Mike Hubank, Scientific Director, UCL Genomics gave lengthy interviews for BBC Radio Four science programmes Frontiers and The Material World, respectively.

5

A reminder to all staff that a number of seminars are being run by the Staff Psychological and Welfare Service in February.

• Application forms and CVs 7 February• Interview skills 7 February and 15 February• Managing stress 8 February• Career planning 14 February

To book a place on any of the seminars, call 0845 1555 000 ext 9800 or email [email protected]

The Staff Psychological and Welfare Service is funded by Great Ormond Street Hospital Children’s Charity.

Staff Psychological and Welfare Service

Nursing structure explained

The current matron role has been re-designed and a more senior Clinical Unit Head of Nursing position introduced. The Head of Nursing (HoN) will actively contribute to the strategic direction of the clinical unit and will be responsible for: • operational and budgetary management

of nursing• quality and standards of care• patient involvement• safety and experience• safeguarding• injection control • ensuring the key functions of the Modern

Matrons are undertaken within the Clinical Unit.

Working in collaboration with the corporate team, the Heads of Nursing will also contribute to the development and implementation of the Trust’s strategic vision and direction for nursing and patient care, nursing workforce development, education, research and evidence-based practice.

HoN, International Private PatientsJudith Armstrong ext 7988

Manager/HoN, OutpatientsZoe Wilksext 6647

Modern Matron, PICU/NICUDarren Darbyext 0034 (continuing as Modern Matron until a review of intensive care services has been completed)

HoN, Medicine, Diagnostics and Therapeutic ServicesMark Goninonext 5082

Theatre Manager/HoN, TheatresJilly Haleext 5894

Manager, CATSEithne Polke ext 4856

HoN, Cardio-RespiratorySuzanne Cullen ext 6774

HoN, NeurosciencesLorraine Tinker ext 0467 (covering Jacqueline Robinson-Rouse’s maternity leave)

HoN, Infection, Cancer and Immunity and Laboratory Medicines Julie Baylissext 0076

HoN, Surgical Wards, Audiology and DentistryTracey Norris ext 1004

The new nursing structure:

Staff were recently informed about changes to the current nursing structure at Great Ormond Street Hospital.

Page 4: Roundabout Magazine

6 7

Improving the health of children, irrespective of where they live, is a priority for everyone in paediatrics. Indeed, ‘global health’ is becoming an ever more important aspect of the research and educational work at the ICH.

Research into children’s health in developing countries has long been carried out within the Centre for International Health and Development (CIHD), led by Professor Anthony Costello. Research is in four main areas: maternal and newborn health, nutrition and livelihoods, early childhood, and disability/children in difficult circumstances.

The work is performed in a range of countries including Bangladesh, China, India, Kenya, Malawi, Mexico, Nepal, South Africa and Zambia. In addition, members of CIHD offer a variety of taught courses including the MSc in International Health, which is part of the European Erasmus Mundus programme, and a recent highly successful intercalated BSc in International Health for medical students.

Over the past three years, global health has taken on an even more important profile at UCL, with the ICH leading the way. In 2007, UCL launched its Grand Challenges initiative. To quote the UCL website: “The world is in crisis. Billions of us suffer from illness and disease, despite applicable preventions and cures. Life in our cities is under threat from dysfunctionality and climate change. The prospect of global peace and co-operation remains under assault from tensions between our nations, faiths and cultures. Our quality of life – actual and perceived – diminishes despite technological advances. These are global problems, and we

must resolve them if future generations are to be provided with the opportunity to flourish.”

The Grand Challenges aim is to make substantial progress in four priority areas – global health, sustainable cities, intercultural interaction and human wellbeing.

Each of the Grand Challenges is led by a senior UCL academic and the ICH’s Professor Anthony Costello, together with Professor Anne Johnson of UCL Population Health, has been leading a virtual Institute for Global Health since 2007.

Among the early achievements of the Institute for Global Health has been the convening of a joint UCL-Lancet Commission on Climate Change and Health. This reported in May 2009, involved academics from across UCL, including Engineering, Political Science, Law and the Environment Institute. The major threats to global health from climate change were highlighted as changing patterns of disease, water and food insecurity, vulnerable shelter and human settlements, extreme climatic events, and population migration. The report called for a new advocacy and public health movement to bring together governments, international agencies and non-governmental organisations to adapt to the effects of climate change on health.

This work attracted worldwide publicity and was the most downloaded UCL paper in 2009. It was in the top three per cent of most downloaded papers out of a total of 960 items published in that volume of The Lancet. This is just one example of the work of the Institute for Global Health at UCL, which promises to become increasingly influential in the coming years.

A note from Professor Andrew CoppDirector, UCL Institute of Child Health (ICH)

Volunteers make all the difference Staff laid aside their usual work attire in December, transforming themselves into elves, dogs, fairies, reindeer, tigers and lots more for the annual GOSH patient Christmas party.

From helping patients with crafts and cake decorating to chaperoning celebrities and boogying on the dance floor, hospital, charity and corporate partner volunteers succeeded in putting huge smiles on the faces of GOSH patients and their families. And let’s not forget the hard work of those behind the scenes who gave up their free time to help the charity’s Special Events team transform an empty room into a magical big top bonanza. It’s behind you!Consultants and nurses showed off their thespian skills this winter, putting on a show-stopping performance for kidney patients on Victoria and Hippo Wards.

The aptly named pantomime, Jack and the Kidney Beanstalk, featured all your usual favourites including Jack (Clare Solomons, Senior Staff Nurse), the Dames (David Fisher, Counsellor and Dr Kjell Tullus, Renal Consultant), Daisy the cow (Laura Colkett, Senior Staff Nurse and Kim Hassen, Clinician’s Assistant) and Jack’s fairy godmother (Amanda Kent, Staff Nurse).

Christmas in the Trust

Organised by the Sports and Social Committee, the annual staff party was held on Tuesday 7 December 2010 in a fabulous marquee in Coram’s Fields. The event was attended by 500 staff from across

the Trust, who enjoyed elegant bowl food, an all-night DJ, a selection of free drinks, and the temptation of a chocolate fountain – all for only £10! A fun night was had by all.

The GOSH Christmas party

The festivities were in full swing this Christmas with Great Ormond Street Hospital (GOSH) patients and staff making the most of the celebrations on offer. Roundabout takes a look at some of the highlights.

The children’s and staff Christmas parties were funded by Great Ormond Street Hospital Children’s Charity.

Page 5: Roundabout Magazine

8 9

As part of the Trust’s zero harm strategy, the Executive Patient Safety Walkround programme has made almost 150 visits to wards and other clinical areas of the hospital over the past three years.

The Executive Patient Safety Walkround is not an inspection. It is solely about giving staff, patients and families the opportunity to identify safety issues with the aim to improve them. The Executive Patient Safety Walkround has some key goals:• To help staff become more confident and

willing to engage with the safety agenda• To make senior management more aware

of patient and staff safety issues• To follow up on safety issues quickly

and effectively• To make staff more aware of safety issues• To improve relationships with frontline staff.

Each Tuesday morning, the Executive Patient Safety Walkround team visits a clinical area and meets staff to explore how safety can be improved. The team is made up of an Executive Director, a member of the Clinical Governance and Safety team, a representative from Estates and Facilities and an Improvement Co-ordinator from Transformation for that clinical unit.

Issues are categorised as low, medium and high, with low and medium issues handled at unit level. Three high priority actions are allocated to a named Executive Patient Safety Walkround team member to follow up and resolve within one month.

All the issues are entered into a database that is updated weekly. The database enables detailed searches to be made, by issue, ward, unit, priority etc and generates an action report that is sent to the ward, Executive Patient Safety Walkround team, general manager and unit chair.

The clear-up rate of high priority issues is improving: last year 50 per cent were resolved and 26 per cent were partly resolved. Those that remained unresolved were generally about physical space and long-term issues like staffing levels that simply cannot be dealt with within the desired timeframe. However, these issues remain noted and are regularly checked for updates. Looking forward, efforts are being made to address these ongoing concerns through the redevelopment programme and other service improvement work.

The most popular issues of last year are, unsurprisingly, environmental – the physical space and fabric of the building, accounting for just over 25 per cent of all issues. Second was equipment at 23 per cent and then processes at almost 20 per cent.

This year, the programme will extend its reach to areas such as biomedical engineering, pathology labs and orthotics. All Executive Patient Safety Walkround dates are available on the Transformation intranet site and in each issue of Roundabout.

If you have any suggestions about how the Executive Patient Safety Walkround programme can be improved, please contact the Transformation team on ext 5870 or use the contact us section on http://gosweb/transformation/cms/index.asp

Executive Patient Safety WalkroundBy Tony Higgins, Communications and Engagement Officer

zero harm•no waste•no waitsworking together towards

zero harm•no waste•no waitsworking together towards

zero harm•no waste•no waitsworking together towards

Bumblebee Ward 10.30am, 1 FebruaryBill McGill (Executive), Terry Durack (Estates and Facilities), Roisin Mulvaney (Clinical Governance and Safety), Jez Phillips (Transformation)

Kingfisher Ward10.30am, 8 FebruaryTBC (Executive), Steve Moxley (Estates and Facilities), Leigh Gibson (Clinical Governance and Safety), Roksanna Hussein (Transformation)

Butterfly Ward10.30am, 15 FebruaryFiona Dalton (Executive), Margaret Hollis (Estates and Facilities), Andrew Pearson (Clinical Governance and Safety), Mark Harris (Transformation)

Pharmacy10.30am, 22 FebruaryBarbara Buckley (Executive), Terry Durack (Estates and Facilities), Charlie Magress (Clinical Governance and Safety), Roksanna Hussein (Transformation)

Executive Safety Walkround diary

What were the key concerns in 2010?

Concern No. of complaints % of total

Admissions/ discharges 2 0.56

Communication 16 4.49

Environment 93 26.12

Equipment 81 22.75

Hygiene 35 9.83

Incident reporting 8 2.25

Leadership 3 0.84

Process 71 19.94

Staffing 32 8.99

Team work 3 0.84

Training 11 3.09

Transport 1 0.28

Top (left to right): Senior Staff Nurse Louise Quinn discusses safety concerns with Charlie Magness (Clinical Governance and Safety), Anna Cornish (Estates and Facilities) and Robbie Burns (Executive) on a visit to Octopus Ward. Bottom (left to right): Charlie Magness, Nicola Thurlbeck (Lead Nurse), Anna Cornish, Robbie Burns, Tony Higgins (Transformation) and Louise Quinn discuss safety issues on Octopus Ward.

Page 6: Roundabout Magazine

10 11

With the launch of the latest Breakthroughs in children’s medicine guide, Roundabout reveals some of Great Ormond Street Hospital’s key milestones in treating children with cancer.

Cancer: an insurmountable challenge?On 18 April 1895, a young boy from Islington was admitted to the Hospital for Sick Children – now Great Ormond Street Hospital. Percy was only 17 months old and the hospital notes show a diagnosis of leucocythaemia – an early description for leukaemia. His case did not have an unusual outcome, so unsurprisingly, the doctors could do nothing for little Percy and within 12 days he had died.

At the time, there wasn’t even a specialist cancer ward at the hospital. Chemotherapy was still relatively new and was only really able to prolong life, not save it. Cancer almost always returned and invariably proved fatal.

Breakthroughs in children’s medicine: cancer

Continued overleaf

Staff recognition awardsThese awards give us all an opportunity to nominate people who make a difference to us, our patients and their families.

• No waste champion – reducing waste and wasteful practice within their department or throughout the Trust.

• Transformation award – a team whose transformation project has led to a significant improvement.

• Colleague of the year – for a special individual who improves the working lives of the people around them.

• Team of the year – working together well to make a real difference to patients, families and staff.

• Manager of the year – for an exceptional manager who listens, motivates, empowers and helps the team to achieve their goals.

• Child and family award – for a special individual or team nominated by a patient, parent or carer.

Winning teams receive £500 to be spent on a team event and individuals receive £100 of gift vouchers.

New awards• Patricia Lewisohn award for excellence in

customer care – for a member of clinical or non clinical support staff at bands 1–4 who displays excellent customer care. The winner will receive £50, which has been donated by the Lewisohn family.

• The Gwen Kirby award donated by the Nurses League – for a sister or charge nurse who shows concern and consideration for their colleagues and inspires a high standard of nursing care. The winner of the Gwen Kirby Award will receive a £100 John

Lewis voucher, one year’s free membership to the Nurses League and a reduced fee to the 2011 Nurses League Annual Awards.

NominationsStaff can nominate for all categories except the child and family award, and patients, parents or carers can nominate for all awards except Colleague or Manager of the Year.

Nominations are welcome from across the Trust. Nomination forms will be available on GOS Web and from around the Trust. The closing date for nominations is Friday 6 May 2011.

Long service awardsWe celebrate people who have been employed contractually by GOSH for 10, 20, 25, 30, 35 and 40 years.

If you or a colleague has hit a particular milestone between last year’s awards and this year’s, and will be employed on 25 May 2011, then get in touch with HR to check by emailing [email protected], putting ‘long service award’ in the subject field.

Education and training awardsIf you have gained a vocational qualification in the past 12 months (June 2010 to May 2011) then you can receive an award. Recipients get a framed certificate. If you think you are eligible for a qualification award then please contact Tim Starkey at [email protected] or on ext 7827.

The awards take place on 25 May at 5pm in the Kennedy Lecture Hall, UCL Institute of Child Health.

The staff awards are funded by Great Ormond Street Hospital Children’s Charity.

It’s that time of year when we ask you to help us celebrate the outstanding achievements of Great Ormond Street Hospital (GOSH) staff.

Page 7: Roundabout Magazine

12 13

Changing the future of children with cancerFrom the 1950s, with the help of pioneers such as Roger Hardisty (above), startling breakthroughs began to move things dramatically forward.

Still only in his thirties, Dr Hardisty, later to become Professor Hardisty, joined Great Ormond Street Hospital in 1958 as a specialist trained in investigating diseases of the blood in adults. In his three decades at the hospital he was pivotal in making changes that would see a 100 per cent death rate for children with leukaemia turn into an amazing 70 per cent survival rate.

Despite having no formal training as a paediatrician, no patients directly under his care, and no specialist cancer ward, he was able to make remarkable steps in understanding and treating leukaemia, as well as identifying various forms of the disease for the first time. Out of this came the country’s first leukaemia research unit, based at Great Ormond Street Hospital, and its partner the UCL Institute of Child Health, and led by Dr Hardisty. This new unit began looking for the origins of the disease, testing new treatments against a background of near total fatality.

Collaboration leads to remarkable breakthroughsHuge strides taken in the 1960s and 70s to improve chemotherapy brought curative therapies to our young cancer patients. New drugs were tested, doses refined, and our knowledge of the disease kept on growing.

Early national trials led by Dr Jon Pritchard transformed the ways in which chemotherapy was used to treat liver tumours and neuroblastoma. Survival rates soared, with the hospital at the forefront of international collaborations to deliver ever-better treatments.

In parallel, changes in supportive technology, such as sterile air processing and antiviral/antifungal drugs, as well as the specialist attention of our teams of nurses, meant infection remained at a minimum.

Today: a very different pictureThe differences between the early days, where children diagnosed with cancer were given little to no hope of a future, to now are startling. In what is a relatively short time we’ve reached a point where 99 per cent of children with acute

lymphoblastic leukaemia, for example, now go into remission within a month and more than 90 per cent are cured.

In fact, today, one in 1,000 adults is predicted to be a survivor of childhood cancer.

Despite this, one of the reasons we’re so much more successful at treating childhood cancer today is because children can survive massive doses of chemotherapy. But chemotherapy is not without its own severe side effects. Ironically, this means that many patients are over-treated.

Research into tomorrow’s curesWe’re continually driven on by the fact that there is still a long way to go. The urgency is now to reduce the side effects of treatment such as hair loss, sickness, organ damage and infertility and to reduce doses of chemotherapy and radiotherapy – where low risk children receive less harmful medicines – in other words, a tailored treatment directed to a patient’s individual needs.

Great Ormond Street Hospital is at the forefront of research to deliver the next generation of cancer treatments. From personalised cancer vaccines to gene therapy which re-programmes the body’s immune system so it can fight disease, we remain dedicated to a world-class programme of research, in partnership with the UCL Institute of Child Health. Today’s achievements continue to lead medicine in completely new directions, in the spirit of our staff who were – and remain – determined not to be beaten by the challenges of the time.

A full interactive version of the guide will be available from February by logging onto www.gosh.org/breakthroughs

The Breakthroughs in children’s medicine guide was funded by Great Ormond Street Hospital Children’s Charity.

Photos (left to right): Roger Hardisty; Debbie, a researcher working at the hospital’s dedicated research partner, the UCL Institute of Child Health; Oscar was cured with a pioneering treatment after a lengthy battle with leukaemia; genetic medicine is set to be the treatment of the future.

Page 8: Roundabout Magazine

14 15

update

The 2010/11 creative residency was held from Monday 25 October to Friday 5 November. Film facilitators from the company Mouth That Roars worked with children and young people to create a film about the hospital from the patients’ perspective. Patients from Hippo Ward and the Mildred Creak Unit participated in the project along with patients who visited the hospital school during half-term. All filming, presenting and sound recording was undertaken by the patients.

The residency was based in the hospital school, with filming also taking place on Badger and Sky Wards, Outpatients, the Octav Botnar Wing, the chapel and the multi-faith room.

An in-house screening of the film titled Our GOSH will be held in February 2011. Those who participated in this project, patients, parents and members of staff are welcome to come along. Venue details and times will be advertised by the GO Create! team.

For more information on the GO Create! programme, please contact Vivienne Reiss, Interim Arts Manager or Chanel Cole, Interim Assistant Health Planner at [email protected] or visit www.gosh.nhs.uk_gocreate

The 2010/11 creative residency was generously supported by Scott and Suling Mead. GO Create! is funded by Great Ormond Street Hospital Children’s Charity.

Creative residency 2010

This year over 150 photographs were submitted to the staff photography competition, and the GOSH Art Group were extremely impressed with the high standard of entries. Carole Rawlinson, a Fellow of the Royal Photographic Society, joined the judging team and 24 photographs were selected for display. The judges’ favourites were Prayer Flags by Geraldine Wingfield-Hill (left) submitted for the themed category harmony/chaos, and Indifference by John Lane (top left) submitted for the open category.

The exhibition will be presented in the temporary display area in the Octav Botnar Wing/Cardiac Wing Corridor, Level 2, in February. We are also planning an online portfolio which will include a selection of the photographs submitted.

Many thanks to everyone who participated in the competition.

Staff photography competition 2010

Photos (clockwise from top left): Indifference by John Lane, Freedom by Malaika (AC), Prayer Flags by Geraldine Wingfield-Hill, Breaking Waves by Michelle Wood and Chaotic Garden by Olivia Waller.

Page 9: Roundabout Magazine

16

Protecting patient data What is patient data?Patient data is anything that reveals a patient’s identity, such as their name, address, initials or email address. In addition, Great Ormond Street Hospital (GOSH) has lots of information about the health of patients.

Why must it be protected?While patient data is vital, it must be treated in a confidential and secure manner. When patient confidentially is breached we could break the law, be liable for fines and attract negative publicity, but most importantly if confidential information gets into the wrong hands we could be putting our patients at risk of harm. How can you protect data?You can protect patient data by limiting the information you collect to only what’s required to do your job. Patient data should only be shared with others when necessary and must be shared securely. Remember that by saving information on a shared drive or database it will be accessible to others. In addition, you should be particularly careful when sharing data with other organisations. Both the sender and the recipient must use NHS mail accounts, while

CDs and USB sticks holding patient data should be encrypted. If you are aware of a breach where patient data has been shared inappropriately you should raise this as an incident using the normal incident reporting process.

TrainingThere is mandatory training on information governance which must be completed by the end of March 2011. This can be accessed from the GOLD website.

The Protecting Patient Data Project team may be in touch with you and your department to find out about the patient data you hold and how to handle it securely. Alternatively, if you have a question or a concern about protecting patient data then please contact Clare Reed, Head of Information Governance, on ext 8666 or at [email protected]

Expect to see an extra splash of colour in the hospital corridors as we welcome the arrival of 12 new wheelchairs. Mark Davis, Portering and Task Management Manager said: “The Portering team are thrilled to have these child-friendly wheelchairs, eight of which have been designed in conjunction with several teams around Great Ormond Street Hospital (GOSH). They have made quite a stir among patients and porters alike!”

GOSH gets new wheels

Right: Porter Chris Futtit takes four-year-old Kate for a spin in one of the new wheelchairs.

17

CEWS and SBARD online learning modulesLast September saw the re-launch of the Situation, Background, Assessment, Recommendation, Decision (SBARD) communication tool and Children’s Early Warning Score (CEWS) assessment tool.

The SBARD communication tool should be used by all clinical and non-clinical staff to improve the communication of critical information. The CEWS assessment tool is a simple but effective clinical tool that helps identify deteriorating patients to ensure speedier treatment.

To help staff gain a deeper understanding of these tools and their benefits, two interactive online learning modules have been developed. These modules will be going live soon and can be found on the GOLD campus under the Online Learning section.

Hoist safety simulationMechanical hoists are used at Great Ormond Street Hospital (GOSH) to lift injured, disabled or large children out of cars, beds and bathtubs. There is a risk of injury to the child or operator if the hoist is not used correctly. Education and Training has therefore engaged the services of Caspian Learning to create a 30-minute computer-based simulation to train operators in using hoists in a practical setting.

The simulation uses interactive 3D models of the hoist and 3D human avatars to enable operators to practice hoist operation in realistic scenarios. The simulation will provide the learner with ongoing performance feedback and diagnostics. The primary objective of the training is to improve operator performance and awareness, and so reduce the incidence of accidents involving hoists. The availability of a realistic and engaging 3D computer simulation will further enable a greater number of operators to be trained and refreshed in hoist operation. It will be available on GOLD by early March.

GOLD is funded by Great Ormond Street Hospital Children’s Charity.

Learnabout

Online learning developments

Page 10: Roundabout Magazine

18 19

Signing up to the Great Ormond Street Hospital Children’s Charity Inca Trail trek challenge, Dr Goldin was fulfilling a lifelong ambition: “I’d always wanted to go to Machu Picchu, and I was looking forward to meeting interesting people and having a unique experience. I’ve also seen first hand the benefits charity donations can have on both staff and patients, and in my own small way I wanted to give something back”.

In the lead-up to the trek, Dr Goldin quickly learnt not to take the word ‘challenge’ too lightly: “I joined a gym and went regularly for three to four months beforehand, doing steps and cardiovascular exercise”.

On the trip itself, the trekkers were certainly not disappointed as they arrived at their destination: “Seeing Machu Picchu for the first time was a magical experience. We’d trekked for four or five days to get there and when we arrived at the Sun Gate it was very cloudy. We descended down a trail for another hour or two surrounded

by cloud and mist. As we approached Machu Picchu the cloud started to lift and it was an amazing sight”.

The timing of the trek was particularly exciting, as it was the lead-up to the 100th anniversary of Machu Picchu’s discovery: “Our Peruvian guides, Saul and Fred, were particularly inspiring. They conveyed their passion for Peru, the Incas and the history very well, and particularly about the US returning the Inca treasures to Peru. Literally while we were there it was announced that the American government had agreed to return them, so that was very exciting”.

For those thinking of taking part in a fundraising activity, Dr Goldin has this to say: “I think this hospital relies a lot on charitable donations to have the kind of world-class facilities that we need to reflect the excellent clinical work that goes on here. Sadly NHS funding doesn’t stretch to funding the quality of buildings that we need.

The adventure of a lifetime

Everyone doing their bit to make a contribution is a good idea, but also I think you’ll have an amazing experience – one which will give you memories that will last a lifetime.

The Inca Trail trek is just one of a whole range of challenges organised by the Great Ormond Street Hospital Children’s Charity. For more information or to take part, log on to www.gosh.org/challenges

I think you’ll have an amazing experience – one

which will give you memories

that will last a lifetime.

In November 2010, Dr Jon Goldin, Consultant Child and Adolescent Psychiatrist, swapped his leather brogues for hiking boots to embark on the adventure of a lifetime to Peru, raising nearly £4,000 in the process.

Dr Goldin heads up the Mildred Creak Unit, an inpatient psychiatric unit for seven to 14-year-olds with severe emotional and behavioural difficulties. The Unit is part of the Department for Child and Adolescent Mental Health.

Page 11: Roundabout Magazine

20 21

Chinese New Year 6 February Trafalgar Square, Leicester Square, ChinatownThis year’s Chinese New Year falls on 3 February with the London celebrations taking place on 6 February. See acrobats, dancers and colourful Chinese dragon and lion parades as Londoners welcome in the Year of the Rabbit. Chinatown will be specially decorated and there will be an array of cultural displays and food stalls. To finish off the day with a bang, there’s a firework display in Leicester Square. For more information, take a look at www.londonchinatown.org

Doctor Who ExperienceStarts 20 FebruaryOlympia Calling all Doctor Who fans – if you’ve ever wondered what it’s like to fight off a Dalek or a Zygon, you won’t want to miss the Doctor Who Experience at Kensington’s Olympia this February. Join the Doctor on a walk-through journey across space and time accompanied by amazing special effects and with the chance to step into a replica of the modern TARDIS. The exhibition element will feature items never seen before, including original costumes and authentic TARDIS sets from the earlier series. For more information and to buy tickets, log on to www.doctorwhoexperience.com

London Fashion Weekend24–27 FebruarySomerset HouseIf you have left over Christmas cash to spend you might want to head to Somerset House for this year’s London Fashion Weekend. Featuring over 100 brands from both high profile and emerging designers, you’ll certainly be spoilt for choice. And with 70 per cent off the retail price you should be able to grab yourself a designer bargain or two. Check out the official website for a full list of designers and the different ticket types available: www.londonfashionweekend.co.uk

London Text HuntThroughout FebruaryVarious locations in Zone 1 The treasure hunt has taken a modern day twist with this latest craze to hit the capital. Solve cryptic clues sent to you by text message as you head round central London in a race against the clock. There are several hunts available, with each one lasting around three hours and ending in a pub or bar. You can play with one team or challenge your friends and compete against each other. And at £8 per team of four and no premium text charges, you can’t go far wrong. Take a look at the website for more details: www.londontexthunt.com

GOSH free film showOwls fighting for peace and women fighting for equality make up February’s free film show on Monday 7 February. Both films are shown in the Ground Floor Lecture Theatre at Weston House and are open to all.

For our younger audience we have Legend of the Guardians: The Owls of Ga’Hoole (PG) at 6.15pm. Soren, a young barn owl, is kidnapped by owls of St Aggie’s orphanage, where owlets are brainwashed into becoming soldiers. He and his new friends escape to the island of Ga’Hoole to assist its noble, wise owls who fight the army being created by the wicked rulers of St Aggie’s. This animated film is based on the first three books in the series by Kathryn Lasky.

At 8pm we have Made in Dagenham (15). Based on events at the Ford factory in the late sixties, this film tells the story of how the women who sew the car seat’s stitching fight for semi-skilled status and equal pay with men doing

comparable jobs. With Barbara Castle on their side, but facing similar battles inside government, this witty and moving film tells the story of English industrial relations in flux and shows that as well as the management, the unions themselves weren’t always the best friend of working women.

If you would like to know more about February’s film show please contact Tim Starkey on ext *647827.

Sports and Social CommitteeGOSH Book Group

Aunt Julia and the Scriptwriter by Mario Vargas LlosaSet in Peru in the 1950s, this is the humorous tale of an 18-year-old student and aspiring writer who falls in love with a 32-year-old divorcee (the titular aunt Julia). It is part autobiographical and won the Nobel Prize for Literature.

“Rich and zany, this book is like a tapestry where some threads have been deliberately pulled loose. Recommended to fans of all things South American.”Daniela Hearst

“A book that I found difficult to get into.” Sue Pike

“An entertaining book if you like soap opera, set in 1950s Peru, containing many different stories which keep you wanting more.” Solmaz Oskooei

Review rating:

The Sports and Social Committee is funded by Great Ormond Street Hospital Children’s Charity.

Out & about February

Free event

Page 12: Roundabout Magazine

22 23

Treating sick children is not a nine-to-five job, and staff at Great Ormond Street Hospital (GOSH) work day and night to provide the best care possible for our patients. It’s the Residency Pharmacy Service that provides access to crucial medications, even when the pharmacy is shut.

GOSH set up the service in 1994 with four junior pharmacists. The team has now grown to eight juniors plus a senior pharmacist as co-ordinator. In 2009 and 2010 they dealt with 6,779 out-of-hours calls.

Holding a residency post is challenging – a busy night may involve answering up to 90 bleeps. In cases of complex problems or queries, the resident pharmacists are encouraged to contact any of the appropriate senior specialist pharmacists for support or advice.

On a weekday the Resident Pharmacist starts working at 8.45am in their regular rotation (eg in medicines information, dispensary, CIVAS, parenteral nutrition, cytotoxics or core services). They are then on-call when the pharmacy shuts at 6pm. They stay on duty until 9am the next morning, before having a 24-hour compulsory rest. Weekend on-call duty starts at 10am and runs until 9am the following day.

As the Resident Pharmacist has worked a full day before going on-call, it is essential they have some sleep in the evening. The policy is that after 11pm all calls or bleeps should only be via the Clinical Site Practitioner or Doctor.

It is important to bear in mind that out-of-hours, the Resident Pharmacist is alone and cannot answer bleeps immediately as they may be answering a call, dealing with a medicine information query or sorting out a request for intravenous drugs or parenteral nutrition which may involve complicated calculations. The pharmacy is not “open all hours” for routine items which should be requested during the day, or for non-urgent medicines which are not required and can wait until the next working day.

New team members undergo a six to eight week induction programme, with time in each pharmacy section to prepare for all possible out-of-hours calls. The resident pharmacists are trained to deal with items ranging from straightforward dispensing of medicines to what to do if the automated robotic dispensing system is out of action, to dealing with national drug recalls.

Every call is logged and statistics analysed. The residents have a fortnightly meeting on Thursday mornings to discuss any issues.

This essential service is always on hand and always striving to improve to make sure our patients get the care they need – day or night.

Faith in practice

Festival focus CandlemasDate: 2 February 2011Faith: Christian

Candlemas commemorates the ritual purification of Mary 40 days after the birth of her son Jesus. This day also marks the ritual presentation of the baby Jesus to God in the temple at Jerusalem. At that time the holy family were informed by Simeon and Anna of what lay ahead for the child who was being presented. The term ‘candlemas’ comes from the fact that it was the day on which all of the churches’ candles were blessed.

Lifestyle implicationsIn some churches the worship service is started with a candlelit procession and the crib figure of the baby Jesus is placed on the altar to symbolise the presentation. In previous times, lit candles were placed in the windows of homes.

Candlemas at GOSHThere will be a Holy Communion service in the Chapel at 12:30pm on the day.

Other festivals in February2 Feb – Imbolc (Pagan)3 Feb – Chinese New Year (Chinese)3 Feb – Rissun (Setsubun) (Shinto)8 Feb – Vasant Panchami (Hindu)8 Feb – Parinirvana – Nirvana day (Buddhist)14 Feb – St Valentine’s Day (Christian)

Above: Parinirvana celebrates the day on which Buddha is said to have achieved complete Nirvana.

Focus on Residency Pharmacy ServiceOften people ask why the crib scene in the chapel is still up after the twelfth day of Christmas. The simple answer is that in many traditions it is kept up until Candlemas. Much of this depends on different traditions and can vary from church to church and person to person. Perhaps more significant though is the idea it gives of Christmas being part of a larger process. Like any birth, the birth believed by many to have occurred at Christmas is not the end of the story but its beginning. Many experiences happen throughout that give meaning to life, encompassing highs and lows and everything in between.

So can it be here at Great Ormond Street Hospital (GOSH). All sorts of situations can be encountered. Perhaps the message of Candlemas is that life is not static, but an ongoing process. The real question is how do we find meaning in it all?

Contact Jim Linthicum, Chair of the Great Ormond Street Hospital Multi-Faith Group for Spiritual Care on ext 8232.

Great Ormond Street Hospital Children’s Charity helps fund the chaplaincy.

Some of our Resident Pharmacists (left to right): Ciara Lang, Caroline Higgins, Greg Bale, Rachelle Booth, Petra Thomson, Aleksandra Pruszewicz and Tim White.

Page 13: Roundabout Magazine

24 25 25

Users of the main Great Ormond Street Hospital (GOSH) dining room next to the Guilford Street entrance may have noticed the fine ornamental fireplace at its eastern end. This is the last surviving feature of what was once a finely appointed room, originally built as the lounge of the hospital’s nurses’ home, opened in 1934. This was the first phase of the planned complete redevelopment of the hospital in the 1930s, which also produced the neighbouring Southwood Building a few years later.

The architect, Stanley Hall, had already made a name for himself with his modernist rebuilding of Queen Charlotte’s Hospital, but included some more traditional neoclassical detailing in his designs for the Hospital for Sick Children (as GOSH was then named).

A striking feature of the nurses’ lounge was to be three large murals of London scenes, to be painted by students of the Byam Shaw School of Art, with the artists being chosen by competition. The celebrated art school, founded in Kensington by James Byam Shaw in 1910, is now in Archway but is managed as part of the Central Saint

Martins College of Art and Design, the hospital’s near-neighbour at the top of Kingsway. The idea was suggested to the hospital’s management by the arts and educational administrator Sir Evelyn Shaw, with the winning students being Misses Ovey, Boyle and Stanley. Subjects chosen were St James’s Park, the Royal Naval College at Greenwich and the Tower of London.

Two of the three students had successful later careers. Alicia Boyle (1908–96) became a noted painter and stained glass designer in her native Ireland, and Diana Stanley (d.1975) a landscape

painter of North Hampshire and an illustrator of children’s books including The Borrowers and Worzel Gummidge.

In the late 1970s, the nurses’ lounge was converted into the main hospital dining room and the room was completely redecorated.

The Museum and Archive Service is funded by Great Ormond Street Hospital Children’s Charity.

GOSH revealed The nurses’ loungeBy the Museum and Archive Service

Image: The newly refurbished nurses’ lounge in 1935, shortly after the building’s opening.

Page 14: Roundabout Magazine

26 27

Christmas is over and the year 2011 is well underway. This month Roundabout went along to Kingfisher Ward to ask some of the staff: What’s on your wish list this year?

Word on the ward

Kingfisher Ward

“I would like to go to Brazil and watch football with my family who are over there.” Jose Da Costa, Domestic

Health 4 LifeThe hospital was buzzing on 9 December as staff flocked to the Orangery for the launch of the Great Ormond Street Hospital (GOSH) Health 4 Life initiative.

Created by the Trust’s Sports and Social Committee, Health 4 Life is a direct response to the NHS Challenge to support and encourage NHS staff to take up and participate regularly in physical activity and to promote healthy eating and lifestyle choices.

During the event the Catering team donated a range of fruit and healthy snacks while Occupational Health offered blood pressure checks to staff. Local external organisations including LA Fitness and Profile Health & Fitness were on hand to promote the benefits of physical activity, while physiotherapists from the hospital provided free back checks.

Over the coming months look out for Health 4 Life branded events and activities to help you take an active interest in sport and physical activity. You will also see the launch of the Health 4 Life monthly newsletter, which will detail local and national events and activities, healthier lifestyle tips and much more.

If you want to know more or if you are interested in providing any activities to staff please contact Paul Ryves [email protected] or Lisa Sharman [email protected]

The Sports and Social Committee is funded by Great Ormond Street Hospital Children’s Charity.

Inaugural symposium

Kennedy Lecture Theatre, UCL Institute of Child Health

Tuesday 8 February 2011

ChairmanProfessor Andrew Copp, Director

3pmGrowing up with cancer networks –

what children can teach their parents Kathy Pritchard-Jones, Hugh and Catherine Stevenson Professor of Paediatric Oncology

4pmTea on the balcony

4.30pmFrom Third Mesa to Bloomsbury:

an anthropologist comes to palliative careMyra Bluebond-Langner, Professor and True Colours Chair in Palliative Care for

Children and Young People

5.30pmReception in the Winter Garden

Do you attend a regular meeting where screens are available? Do you get sent hundreds of pages to read and print out for meetings? Do you spend lots of time printing documents before your meetings? Why not try to make your meetings paperless? If you book meetings in any Trust meeting room that has a screen, the Joint Environmental Committee can help get your meeting papers online.

This has already worked in various meetings across the Trust including the CRES Steering Group, the Sustainable Development Committee and, of course, the Joint Environmental Committee meetings. Please contact Sarah Lewis on ext 5509 or [email protected] for help on making your meetings paperless.

Joint Environmental Committee promotes paperless meetings

“I’d like to take part in a half marathon – not a full one though. Probably something such as ‘Run to the Beat’ which is happening later this year, as that gives me plenty of time to train and prepare!” Roberta Vettese, Staff Nurse

“Something different, like go on an African safari with my family. I’ve always wanted to ride an elephant.” Lorna Levy, Housekeeper

About Kingfisher Ward: This ward is where children undergo medical investigations and tests, like blood and hormone tests. The ward is open on weekdays and treats children on a day case or short stay basis.

For your ward to feature here, email Sally Mavin at [email protected] or call ext *643042.

Eleven-year-old Sonny meets the Red Arrows and long-time Great Ormond Street Hospital supporter Andrew Taee during a visit to Elephant Ward in December 2010.

Red Arrows make a flying visit to GOSH

“I would like to go travelling this year – Thailand would be top of my list. I’ve never been before and would like to go for the food and cooking.”Leila Sayedchane, Senior Healthcare Assistant

Page 15: Roundabout Magazine

28 29

We need to raise £50 million every year to help rebuild and refurbish Great Ormond Street Hospital, buy vital equipment and fund pioneering research.

Charity pages

For more information please call 020 7239 3000 or log on to www.gosh.org

Title?

Kiss it Better is an initiative to raise money for research into the causes and treatment of childhood cancer – the biggest disease affecting children today.

There are loads of ways you can support the Kiss it Better Appeal at work, at home, on the high street or in your local community.

On the high streetPerfect your pout with Clinique’s limited edition Smoothie Kisses Lip Gloss Set and help raise money for Kiss it Better. For every set sold in February at selected House of Fraser stores and www.clinique.com, £4 will be donated to

the appeal. Clinique will also donate £2 for every lipstick or lip gloss sold at House of Fraser stores.

Great Ormond Street Hospital celebrates its birthday on Valentine’s Day, and we’re offering a whole range of gifts to help you spread the love. Log on to www.gosh.org/shop where you’ll find themed mugs, t-shirts, jewellery and lots more.

Why not celebrate Valentine’s Day with your colleagues and help us raise much-needed funds for children with cancer?

Gala Performancein aid of Great Ormond Street Hospital Children’s Charity and Prostate UK 15 February 2011, The Palladium, London

We’re off to see the Wizard… and it’s Michael Crawford! The musical theatre legend will be joining BBC’s Over the Rainbow winner Danielle Hope in Andrew Lloyd Webber’s new production of The Wizard of Oz.

Developed from the ever popular MGM screenplay, this production, totally reconceived for the stage, contains all the much-loved songs from the Oscar-winning movie score, all the favourite characters and iconic moments, plus a few surprises along the way.

With the support of the Really Useful Group we are delighted to be benefiting from this special gala evening, giving our staff and supporters the opportunity to see the show before anyone else! Half of the proceeds will go to the Theatres for Theatres Appeal at Great Ormond Street Hospital and half will go to Prostate UK.

Should you receive an enquiry from patients, family or friends about donating to the hospital in memory of a loved one, please contact the Memoriam Giving team on 020 7239 3002 or [email protected] We can provide donation envelopes, thank all individual donors, and send a list of contributors with the final amount raised. We can also restrict funding to a specific piece of equipment or ward if requested. Please do also direct supporters to our website www.gosh.org/inmemory where they can create and customise an online tribute page, and friends and family can donate quickly and securely.

As you may have already heard, the RBC Race for the Kids is Great Ormond Street Hospital Children’s Charity’s very own 5k fun run and it’s back! Taking place on Sunday 12 June in Battersea Park, adults and children of all ages are invited. It’s up to you whether you walk, jog or run so tell your friends, family and colleagues and get involved in this fantastic summer event – visit www.raceforthekids.co.uk today!

We are delighted that Morgan Stanley have beaten their £10 million target towards the hospital’s redevelopment – raising a staggering £11.1 million in total. The additional funds will go

towards funding an angio bi-plane machine and three cardiac patient bedrooms. Morgan Stanley will continue to support the hospital in a variety of ways and they are very much looking forward to the opening of the Morgan Stanley Clinical

Building in 2012.

News in brief

Fantastic staff offers available on a range of tickets. For more information please call 020 7239 3116 or email [email protected]

This month we’re asking people up and down the country to dust off their cake tins and get baking crazy. It’s easy to take part. Cake sales are an easy and, more importantly, delicious way to raise money for a great cause.

For more information and to sample some delicious celebrity recipes visit our website www.gosh.org/bakeitbetter or call us on 020 7239 3179. 2011

Page 16: Roundabout Magazine

30 31

Five minutes with Luke Murphy

I’m the Patient Advice and Liaison Service Manager and I’ve been at Great Ormond Street Hospital (GOSH) for eight years. I began as an administrator and have also worked as a Clinician’s Assistant before occupying my current position. Before coming to GOSH I worked as a Teaching Assistant, helping children with behaviour support needs, which came to end when I went to university. Since working for GOSH I have once again given in to my academic urge, and have finished an MSc in Conflict Resolution and Mediation at the Institute of Family Therapy.

What was your childhood nickname and how did you get it? My childhood nickname was Puke, which was partly because I’m dyslexic and once miss-spelt my own name at school. My spelling – and especially the spelling of my own name – has improved with hard work and old river time.

What’s your favourite thing about your job? The number and variety of people I get to meet. We sometimes see people during very distressing situations, but there is often a shared understanding that however different people are, they are often working to the same shared goals.

If you were stranded on a desert island, what CD would you most want with you and why? Cat Stevens’ Greatest Hits! He’s now called Yusuf Islam but as long as it has the old stuff as well as the new, Man Friday and I would be very happy.

If you could visit any point in history, when would it be? My most wished for date in history would be in France from 28 March to 28 May 1871 to be part of the Paris Commune. It would have been fantastic to see such an early attempt at democracy and fairness.

What’s the most memorable place you’ve ever visited? It would either be Bali because of its staggering beauty or Huyton, in Liverpool, for its, erm… distinct charm!

If you could perform somebody else’s job in the hospital for a day, whose would it be, and why? It would be the Clinical Site Practitioners’, without sounding too much like a suck up! I think the depth and breadth of their knowledge and experience is awesome and inspiring. I’m often very impressed with how they work and what they achieve.

New desk reopens window to the charity

Great Ormond Street Hospital Children’s Charity has a new desk in the hospital reception, which they hope will be a welcoming feature for patients and families when attending appointments.

Matt Forrest, Head of Community Fundraising at the charity describes the simple but sleekly designed desk as “our window to the charity within the hospital”. He says: “It provides a direct connection to the work we do to families, patients, service users and, equally importantly, the staff”.

Matt and his team oversaw the design, procurement and installation of the new charity desk in partnership with furniture suppliers, Tsunami Axis.

One fan of the new desk is Aaliyah, 12, a hospital patient and wheelchair user, who says: “It’s good that it has round edges as I used to bang my elbows on the old desk and it got really annoying.”

Lou Gardiner, mum of Reece, 14, adds: “The desk is better than the old one. It looks nice and is very secure”.

In addition to the charity desk, the team are also overseeing the redesign and deployment of a new volunteer’s desk which will be officially unveiled this month.

Just like most days, Patsy Cowen can be found sitting proudly behind the new charity desk as she talks to patients and their families.

As Charity Desk Assistant, Patsy has

become a popular figure in the hospital with families, patients and staff alike. From her prominent position behind the new charity desk in the hospital reception, Patsy provides a warm and friendly face for visitors and colleagues.

Patsy has worked for Great Ormond Street Hospital Children’s Charity for over 10 years. Initially Patsy worked at the hospital shop until moving to the role she has made all her own.

“We see her every time we come here and she always makes us smile”, says Aaliyah, 12, who has been visiting the hospital since she was an infant.

Smiling, Patsy replies her characteristically self-deprecating manner: “It’s my friends like Aaliyah who are lovely. They mean everything to me.”

Patsy Cowen, Charity Desk Assistant

Page 17: Roundabout Magazine

Sports updateBy Paul Ryves

GOSH still seeking win number four GOSH 0 – 0 BirkbeckFollowing a 1–0 defeat, GOSH were looking to bounce back with a win. Neither team could penetrate solid defences in what was almost like a game of chess, each team taking their time to make a purposeful move. This resulted in little chances either end, culminating in a scoreline befitting the game.

GOSH 1 – 1 ITV3 A slightly higher tempo game ensued in this next fixture. The opposition took an early lead with a thunderous strike beating Nash who made a good attempt to save. GOSH picked themselves up in the second half and put the pressure on. A calamitous close range shot by Ian Sabini saw the opposition keeper fumble awkwardly, only for Didier Ah-Kye on his return from injury to finish from close-range. A deserved equaliser for the good teamwork GOSH displayed in the second half.

The Sports and Social Committee is funded by Great Ormond Street Hospital Children’s Charity.

Could you be a Health and Wellbeing Champion?

The Sports and Social Committee is looking for Health and Wellbeing Champions as part of Great Ormond Street Hospital’s Health 4 Life initiative. As a Health and Wellbeing Champion, your role will be to share health information and news of upcoming events and activities with your department. This is purely a voluntary position and we are looking for keen staff members to help communicate to their colleagues how they can find out about getting into physical activity.

If you would like to volunteer as a Health and Wellbeing Champion for your department please email s&[email protected] indicating your interest and what department you wish to represent. If you would like to discuss any of the above please contact Paul Ryves at [email protected] or Lisa Sharman at [email protected]

32