Rolling out amobile solution:tips from Hirotec

With 20 percent year on year growth, leading facilities management company Hirotec, required an IT system that could support its continual evolution.Key to this was a mobile solution that would allow field sta� access to key information, wherever they are.

Tip 1: Travelfrom A to B whileaccessing your ERP

Keep your technicians or field engineers connected with the information they need, where and when they need it.Using web-based technology, data is delivered in real-time to help manage day-to-day workload and work more e�iciently.

Pronto Xi has transformed the way Hirotec sta� work. They now use mobile devicesfor all maintenance requests, and time and material logging, replacing the previous paper-based system. Job details are also captured in real-time and sent to the team back at the o�ice for immediate invoicing.

ANNUAL REPORT 2013

EXECUTIVE REPORT

2013

These general purpose financial statements have been prepared in accordance with Australian Accounting Standards, other authoritative pronouncements of the Australian Accounting Standards Board and the Corporations Act 2001.Separate financial statements for Pronto Software Pty Ltd as an individual entity are no longer presented as a consequence of a change to the Corporations Act 2001. However limited financial information for Pronto Software Pty Ltd as an individual entity is included in Note 21.

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ANNUAL REPORT 2013

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$3Bn

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$1BnTip 2: See yourbusiness inreal time

Field engineers and on the road sales people aren’t the only ones who can benefit from a mobile solution. Decision making also needs to happen on the go. Pronto Xi users can now access Business Intelligence (BI) content on mobile devices, providing insights wherever they are.

Hirotec’s insights have helped highlight which contracts are under performing and which are performing well, allowing marketing expenditure to be more intelligently targeted.

Tip 3: Plan for the future - choose a flexible system

It’s important the solution is not only adapted, but adaptable. Most ERP providers deliver software that has to be integrated after you take receipt of the package. Chose a provider that enables you to customise interfaces and change processes to suit business purposes as they evolve.

For Hirotec, Pronto adapted a solution that fully incorporated with the internal timesheet, payroll, and job costing system.The integrated solution has improved productivity and provided key insights across the business. Hirotec is now looking to upgrade for further BI enhancements.

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ADDTEAM

SalesJIM JONES10 SALES

SalesMELISSA DOBBS9 SALES

Customer ServiceNICKY BRANDT44 CUSTOMERS

Customer ServiceALAN SMATTERLY36 CUSTOMERS

ManagerMICK HACKNEY10 TASKS

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MS Office

Tip 4: Your ERP shouldwork on any device

Seamless connectivity between business applications has become critical, especially for larger companies and ones with a mobile workforce.Pronto Connect delivers a web-services architecture that allows you the opportunity and freedom to extend or interface Pronto Xi with other software applications.

Because Pronto Connect is built in HTML5, any device capable of running a web browser can be used. In fact, sta� can even use di�erent devices across the business without a�ecting the access or presentation of data.

Call, text, email ortweet us to find out howa mobile solution couldhelp your business

Hopefully this has helped highlight how a mobile ERP solution benefitted Hirotec. You can download the full case study here. To find out how a mobile ERP solution could benefit your business Talk to us today.