ROAD ACCIDENT FUNDVENDOR BRIEFING SESSION RFP: RAF/ 2012 /00034

Date: 14 January 2013

Time: 11h00

Overview

Background

Evaluation Criteria

Submission of bid responses

Disqualification of bids

Procurement Administration

Business Challenge

Purpose of the Tender

ICT Environment

Questions and Answers

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Background

RFP: RAF/2012/00034 :APPOINTMENT OF A SERVICE PROVIDER FOR THE IMPLEMENTATION, MAINTENANCE AND SUPPORT OF A LOG MANAGEMENT TOOL FOR A PERIOD OF THREE YEARS

Advertised on: 07 December 2012

Closing on : 23 January 2013

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Evaluation Criteria

•Evaluation will be based on 90/10 PPPFA system

Criteria Points

Price 90

Participation goals 10

Total 100

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Mandatory Requirements

The bidders must provide a letter from Solution Vendor which indicates that they are accredited to implement, supply and support the proposed solution.

Failure by the Fund and the successful bidder to conclude a contract within 60 days following the issuing by the Fund of the award letter to the successful bidder, will result in the bid being deemed to be non-responsive which will then entitle the Fund to consider other responsive bids and award the tender to another bidder or bidders.

Evaluation Criteria (continue)

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Functional criteria Weightings

Proposal

The bidders are required to submit a proposal which detail the entire requirement as stated in the scope of work.

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Evaluation Criteria (continue)

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Functional criteria WeightingsProject Plan

Architect the solution

Supply all required hardware, software and licensing for the solution (must run on a

UNIX or Windows OS)

Implement the architected solution

Capture and store any ICT systems, database tables, schema’s etc) from ICT

systems as identified by the RAF.

Import historical data that may be available

Build meaningful dashboard, charts and graphs as per RAF requirements.

Create alerts as required by RAF

Implement granular role-base access controls to the solution and the information

contained therein as per RAF requirements.

Training as well as knowledge transfer to RAF ICT Staff in terms of

-Formal Training of ICT Staff for maintenance, configuration and ongoing support of

the solution.

-Knowledge and skills to ICT Staff for maintaining, configuration and ongoing

support of the solution.

20

Evaluation Criteria (continue)

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Evaluation Criteria continueFunctional criteria Weightings

Demonstration

The bidders are required to demonstrate capabilities of the solution.

Reference Checks

The bidder must provide contactable references where they have implemented similar solution. The reference must include the following:• Company name• Contact person\s• Contact numbers• E-mail address

40

10

Total 100%

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Original signed bid document

2 hard copies

Submitted in sealed envelopes

Each schedule must be clearly distinguish, indexed and all pages numbered

•Submission of bid responses

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Disqualification of bids

Bidders shall be disqualified if they fail to:

Submit a valid and original tax clearance certificate

Complete questionnaires in full

Submit true and correct information

Comply with mandatory requirements

Comply with prescribed response format

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Administration

RFP Closing Date: 23 January 2013 @11h00 (as per the clock at RAF reception )Venue: RAF Menlyn Reception 38 Ida street Menlo Park PretoriaBid responses sent by courier must reach the reception at least 36 (thirty six)

hours before the closing date to be deposited into the bid boxSubmission Register must be signed at the reception by bidder when submitting

bid documentsLate bids will not be considered

All queries must be forwarded to annah@raf.co.zaEnquiries and clarification of technical issues will close not later than 16 January

2013 @ 11H00.

Important note:Please ensure that the attendance register has been signedName of company Contact details

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Business Challenge

• A number of different Point solutions to monitor, report and alert which do not provide for event correlation

•No Single source of ICT log and other data

•Integrity of ICT Log files (Capacity, Admins, Forensics etc…)

•Limited resources within the ICT Security department to monitor large quantities of log files manually for possible security threats and/or events

•Audit requirement

•Unauthorised changes within ICT systems

•Difficult to identify root cause of ICT failures/instability

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Purpose of the Tender

• The RAF wishes to appoint a service provider that is experienced, suitable and qualified for the implementation of a Security Log Monitoring Tool

•The Service Provider must:

− Supply all required hardware, software and licensing for the solution (must run on a UNIX or Windows OS) – 3Years

− Implement the architected solution

− Capture and store any ICT system data (eg: Logs, registry, configuration, files systems, database tables, schema’s, etc...)

− Import historical data that may be available

− Build meaningful dashboard, charts and graphs as per RAF requirements.

− Create alerts as required by RAF

− Role-based access controls to the solution

− Training as well as knowledge transfer to RAF ICT Staff in terms of Formal Training of ICT Staff for maintenance, configuration and ongoing support of the solution.

Knowledge and skills to ICT Staff for maintaining, configuration and ongoing support of the solution

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ICT Environment

•Virtualisation technologies (Xen)

•Citrix

•Microsoft Windows and Active Directory

•Databases (Oracle, Informix and SQL)

•UNIX OS (Linux, HPUX and AIX)

•SAP

•Old Claims (Legacy system built on Informix database)

•FINEOS (In house claims processing system)

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Thank you

Questions and Answers