LANDLORDINFORMATIONPACK

VIEWINGSRiverdale Estates will accompany all viewings to your property.

This means we can accurately answer any potential queries and

offer feed back from all viewings. By meeting potential tenants

at this early stage we can also run through preliminary details and

make sure that the property is right for them and that they are

right for the property.

REFERENCINGAll tenants are fully referenced when applying to rent a property.

References are carried out by a specialist referencing agency, Maras,

who obtain references from previous landlords (where possible),

employers, accountants (where applicable) and banks as well as

checking credit histories. A report is then issued on the basis of

these checks and rental guarantee insurance can also be arranged.

PAPERWORKAll of our statutary forms and tenancy agreements are drafted by

the Letting Centre and comply with all current housing regulations.

Under normal circumstances either a 6 or 12 month Assured

Shorthold Tenancy will be offered with the normal terms applying

for notice periods. We also provide

all necessary paperwork for tenants with regards to utility readings,

inventories,

contact information and deposit protection.qui cusant iur anderum

eniende stissitatum quiati as aut ad eiciam idit hitaquam asim

doluptibus autempo santis evendametus et volut aut etur?

Giant maioritat quisciur? Unt.

Ucit maximinus dolluptatae in est doles di dunt, comni cum coreriti

duntoremod qui officia cullab is sin rat vidus, vollupt aspient quatet

magnisquam hici conseque latur simolendunt perumque nonseque

pratqui cuptaspient etur? Pernatum, quaerro omnissi molestinimet

RENTOur terms and conditions dictate that all tenants must set up

standing orders to pay their rent monthly. Once rent is received

it is processed by our accounts department and electronically

transferred to a landlord’s nominated bank account. We will also

send out a monthly statement and can produce yearly overview

reports if required. In the unfortunate event that rent payments

are delayed we will advise you promptly and work with the tenant

to rectify the situation.

DEPOSITSIn accordance with new government legislation we will hold all

deposits as stakeholder. When a property is managed we will

ensure that this deposit is lodged with an approved tenancy

deposit scheme within the required 14 days and that the necessary

certificate is given to the tenant. We will also liaise with the tenant

at the end of the tenancy for the deposit return. Where Riverdale

Estates is not managing a property we can advise landlords on their

obligations and give details of the tenancy deposit schemes which

they can use.

MANAGEMENTOur management service gives you complete peace of mind.

Whether you own one property or a whole portfolio we will deal

with all aspects of the property management throughout the

letting period. We have a network of local contractors who are

reliable and offer a quality service. Riverdale Estates also has

its own dedicated “handy man” who is always on hand for small

repairs and non-skilled tasks. This means we can keep costs down

and deal with even the most minor of repairs.

Whether it’s an investment, buy-to-let or your own home,

Riverdale Estates can help with all aspects of the lettings market

and ensure your property is professionally managed, achieving a

high yield and attracting the right tenants.

ADVERTISINGWe have a strong advertising profile and understand how important

the right marketing can be. We regularly advertise in the property

pages of the East Anglian Daily Times, Evening Star, Central

Magazine, Suffolk magazine and Archant’s Home Supplement.

We also ensure all properties are listed on our own website,

www.riverdaleestates.co.uk, www.rightmove.co.uk,

www.primelocation.co.uk, www.propertyfinder.co.uk and various

other property portals. This ensures your property receives

maximum exposure.

MARKETINGWe will take external and internal (where possible) photos of every

rental property to ensure it is correctly marketed to the right types

of tenants. We also regularly deal with major blue chip companies in

East Anglia and assist them with relocations and home searches. Our

full colour rental list is also sent out to our database of tenants and

potential tenants to ensure full coverage.

PRESENTATIONThe rental market is extremely competitive and it is important that

every property is correctly presented in order to maximise rental

income. We will carefully advise on a whole range of presentation

issues to make sure your property goes swiftly and on the best terms

possible. In addition we will also advise on fire and safety regulations

to ensure your property is fully compliant.

VALUATIONS Primarily what you want to know is “what rental can my property

achieve?”. Before beginning to market you property one of our highly

experienced valuers will visit your property to provide an accurate

market appraisal. It is always important to avoid unrealistically

inflated rents which nearly always equal void periods. We will advise

on a realistic and most importantly achievable rent without down-

valuing your property.

We aim to deliver an outstanding service to both our landlords and tenants. We understand that the lettings market can be incredibly competitive and strive to achieve the best rental yields along with high quality tenants.

We have an extensive marketing campaign ranging across the county but also find many of our clients still come to us by recommendation.

Riverdale Estates deals with all types of properties from smart new apartments to rural cottages and everything in between. We believe that each property must be presented correctly in order to have that all important mass market appeal. If you feel that you need help with your property’s presentation please don’t hesitate to contact us.

VIEWINGSRiverdale Estates will accompany all viewings to your property.

This means we can accurately answer any potential queries and

offer feed back from all viewings. By meeting potential tenants

at this early stage we can also run through preliminary details and

make sure that the property is right for them and that they are

right for the property.

REFERENCINGAll tenants are fully referenced when applying to rent a property.

References are carried out by a specialist referencing agency, Maras,

who obtain references from previous landlords (where possible),

employers, accountants (where applicable) and banks as well as

checking credit histories. A report is then issued on the basis of

these checks and rental guarantee insurance can also be arranged.

PAPERWORKAll of our statutary forms and tenancy agreements are drafted by

the Letting Centre and comply with all current housing regulations.

Under normal circumstances either a 6 or 12 month Assured

Shorthold Tenancy will be offered with the normal terms applying

for notice periods. We also provide

all necessary paperwork for tenants with regards to utility readings,

inventories,

contact information and deposit protection.qui cusant iur anderum

eniende stissitatum quiati as aut ad eiciam idit hitaquam asim

doluptibus autempo santis evendametus et volut aut etur?

Giant maioritat quisciur? Unt.

Ucit maximinus dolluptatae in est doles di dunt, comni cum coreriti

duntoremod qui officia cullab is sin rat vidus, vollupt aspient quatet

magnisquam hici conseque latur simolendunt perumque nonseque

pratqui cuptaspient etur? Pernatum, quaerro omnissi molestinimet

RENTOur terms and conditions dictate that all tenants must set up

standing orders to pay their rent monthly. Once rent is received

it is processed by our accounts department and electronically

transferred to a landlord’s nominated bank account. We will also

send out a monthly statement and can produce yearly overview

reports if required. In the unfortunate event that rent payments

are delayed we will advise you promptly and work with the tenant

to rectify the situation.

DEPOSITSIn accordance with new government legislation we will hold all

deposits as stakeholder. When a property is managed we will

ensure that this deposit is lodged with an approved tenancy

deposit scheme within the required 14 days and that the necessary

certificate is given to the tenant. We will also liaise with the tenant

at the end of the tenancy for the deposit return. Where Riverdale

Estates is not managing a property we can advise landlords on their

obligations and give details of the tenancy deposit schemes which

they can use.

MANAGEMENTOur management service gives you complete peace of mind.

Whether you own one property or a whole portfolio we will deal

with all aspects of the property management throughout the

letting period. We have a network of local contractors who are

reliable and offer a quality service. Riverdale Estates also has

its own dedicated “handy man” who is always on hand for small

repairs and non-skilled tasks. This means we can keep costs down

and deal with even the most minor of repairs.

Whether it’s an investment, buy-to-let or your own home,

Riverdale Estates can help with all aspects of the lettings market

and ensure your property is professionally managed, achieving a

high yield and attracting the right tenants.

ADVERTISINGWe have a strong advertising profile and understand how important

the right marketing can be. We regularly advertise in the property

pages of the East Anglian Daily Times, Evening Star, Central

Magazine, Suffolk magazine and Archant’s Home Supplement.

We also ensure all properties are listed on our own website,

www.riverdaleestates.co.uk, www.rightmove.co.uk,

www.primelocation.co.uk, www.propertyfinder.co.uk and various

other property portals. This ensures your property receives

maximum exposure.

MARKETINGWe will take external and internal (where possible) photos of every

rental property to ensure it is correctly marketed to the right types

of tenants. We also regularly deal with major blue chip companies in

East Anglia and assist them with relocations and home searches. Our

full colour rental list is also sent out to our database of tenants and

potential tenants to ensure full coverage.

PRESENTATIONThe rental market is extremely competitive and it is important that

every property is correctly presented in order to maximise rental

income. We will carefully advise on a whole range of presentation

issues to make sure your property goes swiftly and on the best terms

possible. In addition we will also advise on fire and safety regulations

to ensure your property is fully compliant.

VALUATIONS Primarily what you want to know is “what rental can my property

achieve?”. Before beginning to market you property one of our highly

experienced valuers will visit your property to provide an accurate

market appraisal. It is always important to avoid unrealistically

inflated rents which nearly always equal void periods. We will advise

on a realistic and most importantly achievable rent without down-

valuing your property.

We aim to deliver an outstanding service to both our landlords and tenants. We understand that the lettings market can be incredibly competitive and strive to achieve the best rental yields along with high quality tenants.

We have an extensive marketing campaign ranging across the county but also find many of our clients still come to us by recommendation.

Riverdale Estates deals with all types of properties from smart new apartments to rural cottages and everything in between. We believe that each property must be presented correctly in order to have that all important mass market appeal. If you feel that you need help with your property’s presentation please don’t hesitate to contact us.

FULL MANAGEMENTWe undertake to:

• Carry out a personal inspection of the Property and prepare a

rental valuation.

• Prepare marketing particulars, arrange and accompany

• viewings where appropriate, advertise and market the Property

until Tenants have been secured.

• Carry out the thorough referencing and vetting of any

prospective tenant.

• Prepare Inventory and Schedule of Condition.

• Prepare the appropriate Tenancy Agreement.

• Arrange transfer of utilities / meter readings to the Tenants.

• Collect Deposit monies and hold in a designated Client

Account.

• All deposits lodged with an approved Tenancy Deposit Scheme

as per current Government legislation

• Collect rents by Standing Order and account to you monthly.

• Arrange any necessary maintenance to the Property and

deducting costs from the rent received.

• Carry out regular internal inspections throughout the tenancy.

• Arrange a thorough final inspection at the end of each

tenancy.

• Provide general liaison between Tenant and Landlord

• including providing a 24hr/7 days a week emergency number.

• Carry out any necessary works at the end

• of the tenancy and deduct this from the security deposit.

CHARGESAn initial Contract Fee of £150.00 + VAT .

Management fee of 10% + VAT for the initial tenancy and any

subsequent extension to that tenancy. Fees will be deducted

monthly from the rent received.

There is no charge for an existing tenant to remain in occupation.

However if we draw up a new contract there is a charge

of £50.00 plus VAT

If we find a new tenant the original terms will apply.

LETTING ONLY SERVICEWe undertake to:

• Carry out a personal inspection of the Property by an

experienced Manager and a rental valuation.

• Prepare marketing particulars, arrange and accompany viewing

where appropriate, advertise and market the Property until

Tenants have been secured.

• Carry out the thorough referencing and vetting of any

prospective tenant.

• Arrange transfer of utilities / meter readings to the Tenants

• Inventory to be arranged by the Landlord unless otherwise

agreed.

• Prepare the appropriate Tenancy Agreement.

• Collect the first month’s rent and damage deposit.

• Forward all monies collected by Riverdale Estates Ltd to the

Landlord less our agreed fees. This includes the deposit which

will be the landlord’s responsibility to bond in line with the

Housing Act 2004.

• Notify Tenants of Landlord’s address and contact details so

that the Landlord can be contacted if any problems arise and

rent money can be paid direct.

• At the end of the tenancy agreement, if we arrange a new

fixed term, or a periodic tenancy, (i.e. the tenant continues

with no fixed term) with the existing tenant, a fee of £50

+ VAT is payable to cover our administration expenses. If,

however, we find a new tenant, the original terms will apply.

CHARGESA fee equivalent to the first month’s rent including VAT.

Please note there are no charges whatsoever until a tenant

has signed contracts.