risk management, health & safety handbook · risk management policy (rmp) including but not...

Author: Ma. Luisa R. Jasa-Loque “Imaan” 1

Risk

Management,

Health &

Safety

Handbook

Higher College of Technology

June 2017

Copyright © 2017 by

ETC Risk Management, Health & Safety Educational Technology Center

Sultanate of Oman

All rights reserved.

Permission is hereby granted to you for copying, downloading, tailoring, and disseminating the Risk Management,

Health & Safety Handbook for internal use within HCT, providing that you fully acknowledge the ETC RHS source,

including media form, title, author, copyright date, the extent to which you may have modified the original text, and

also that you do not directly or indirectly sell the reproductions.

Author: Ma. Luisa R. Jasa-Loque “Imaan” @May 2017 All rights reserved

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EMERGENCY PHONE NUMBERS

Emergency Services

College Clinic

Science Bldg. (M122) …………………………………………… .24473866 ext. 5266

ELC Bldg. (B106) …………………………………………… .24473754 ext. 5154

Majid Al Mashari (To be contacted after 3:00pm and during Saturdays) … 99756399 ext. 5311

Saoud Al Jamoudi (HoD – Administration & Maintenance) ………………24473118 ext. 5118

Engr. Israa Abdull Munam (Maintenance - General )………………………24473737 ext. 5137

Ashad (Carpentry & Electrical)……………………………………………..24473881 ext. 5281

Yahya Al Harthy (Air Conditioning) ……………………………………….ext. 5131

Security – Main Campus ……………………………………………………ext. 5304

Security – ELC ………………………………………………………………ext. 5303

College RHS Committee…………………………………………………….244735153 ext, 5053

Other Important Phone Numbers

Royal Oman Police ……………………………………………………. .9999

Al Khuwair Health Center …………………………………………….. 24480567

Royal Hospital ……………………………………………………...24599000

Al Nadha Hospital ………………………………………………………24837800

Khoula Hospital ………………………………………………………24560455

Badr Al-Samaa Hosptial (Al Khuwair) …………………………………….24488323


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Information guide related to:

Workplace Health & Safety

Fire and Life Safety

Physical Property Protection

Risk Management


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HEAD OF ETC’S MESSAGE

Safety is, the most important concern in all action inside Educational Technology Center and across

the college. ETC Risk Management, Health & Safety Team is dedicated to reducing or eliminating risks

to health and safety of students, staff and other stakeholders. Areas of escalating concerns are illnesses,

injuries and property damages that result to risky practices and circumstances. The teams’s vow to health

and safety can be considered successful if every members of the ETC community do and act by recognizing

their responsibilities for developing and implementing safety awareness. The ETC RHS Team created and

implemented safety procedures for managing and eliminating hazardous conditions and it is advised that it

should be followed carefully.

All HCT staff and students are liable for the safety of guests/visitors/ to the college and must always

take proper and essential steps to keep them away from evident hazards. All members of the HCT

community must recognize the responsibility pertains to safety and the safety of those people around them.

The eradication of accident related sickness, injury and property damage is, thus, a two-way effort

and a very crucial one. The college has an ethical duty to guarantee the physical wellbeing of all the

students, staff, guest and other stakeholders

Sincerely,

Ms. Rehana Al Ameer

Head of ETC


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Table of Contents

EMERGENCY PHONE NUMBERS .................................................................................................. 2

Emergency Services ....................................................................................................................... 2

Other Important Phone Numbers ..................................................................................................... 2

Information guide related to: ........................................................................................................... 3

HEAD OF ETC’S MESSAGE ............................................................................................................ 4

RISK MANAGEMENT, HEALTH & SAFETY TEAM ...................................................................... 7

Mission Statement ......................................................................................................................... 7

What is ETC’s Risk, Health & Safety Team? ................................................................................... 7

ETC RHS Team Structure .............................................................................................................. 8

ETC RHS Duties and Responsibilities ............................................................................................. 9

ETC RHS Services Offered .......................................................................................................... 11

Safety Education and Policy Awareness ........................................................................................ 11

Accident Prevention ..................................................................................................................... 11

SAFETY RESPONSIBLITIES ......................................................................................................... 13

Oman Occupational Safety & Health for Establishments ................................................................ 13

Safety Responsibilities of Head of Departments / Head of Sections ................................................. 13

Safety Responsibilities of ETC Staff ............................................................................................. 13

If a hazard exists… ................................................................................................................... 14

STAFF SAFETY: GENERAL WORK PRACTICES ......................................................................... 15

Work Station / Staff Offices ......................................................................................................... 15

Lightings or Illumination .............................................................................................................. 15

Lifting Equipment and Materials Handling .................................................................................... 15

Slips, Trips and Falls .................................................................................................................... 16

Ergonomics ................................................................................................................................. 16

Repetitive Motion Injuries ............................................................................................................ 16

Work Station ............................................................................................................................... 16

Electrical Equipment and Appliances ............................................................................................ 17

First Aid Training ........................................................................................................................ 17

COMPUTER LABORATORY SAFETY .......................................................................................... 17

Hazards and Risks .................................................................................................................... 18


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REPORTING HAZARDS/SAFETY PROBLEMS ............................................................................. 19

Accidents and Injuries .................................................................................................................. 19

Electric Shock .......................................................................................................................... 19

Medical Conditions .................................................................................................................. 19

Reporting Accidents and Injuries .................................................................................................. 20

First Aid Procedures ................................................................................................................. 20

Fire Prevention and Evacuation Procedures ................................................................................ 20

FIRE SAFETY ................................................................................................................................ 22

Fire Extinguishers ........................................................................................................................ 22

Fire Protection Systems ................................................................................................................ 22

PROPERTY PROTECTION ............................................................................................................ 22

Duplication and Back-up .............................................................................................................. 22

Avoiding Water Damage .............................................................................................................. 22

Fire Prevention ............................................................................................................................ 22

EMERGENCY PROCEDURES ....................................................................................................... 23

Medical Emergencies ................................................................................................................... 23

Reporting a Fire ........................................................................................................................... 23

Evacuation .................................................................................................................................. 24

Appendices ..................................................................................................................................... 25

Appendix 1: Risk Management Policy .......................................................................................... 25

Appendix 2: Health & Safety Policy ............................................................................................. 36

................................................................................................................................................... 40

Appendix 3: Quality Sub-Manual for Computer Laboratories ........................................................ 41

Appendix 4: Incident & Accident Reporting Form ...................................................................... 153


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RISK MANAGEMENT, HEALTH & SAFETY TEAM

Mission Statement

The mission of ETC’S Risk Management, Health & Safety Team is to uphold safety and avoidance

of accident; administer the safety of Higher College of Technology properties, both individual and

monetary; reduce legal accountability; and sustain conformance with environmental and safety

regulations.

What is ETC’s Risk, Health & Safety Team?

ETC Risk, Healthy & Safety Team is in-charge of recognizing and assessing the risk, health &

safety associated with activities and operations of the entire college; creating a way to manage,

lessen or remove those risks with the use of the proper resources provided by the Higher College

of Technology. The risks include but not limited to the following:

Natural disasters

Sickness or illness

Physical injury

Loss or damage to properties resulting from risky practices

Financial losses

ETC RHS Team tries to get rid of or manage these risks through hazard classification and

rectification, accident avoidance, training, fire prevention systems and other various precautions.

On the individual level, risk, health & safety is the endeavor of each HCT staff to make the fullest

utilization of his/her individual potential to get rid of or lessen hazards in his own working or

occupational environment.


ETC RHS Team Structure

Ms. Rehana Al Ameer

Head of ETC

Mr. Said Al Amri & Ma. Luisa Jasa – Loque “Imaan”

ETC RHS Coordinator

Aamir Abdul Wahab Al Khan

Fire Safety Wardens

Ameera Al Busaidi First Aiders for

IT Labs

Said Al Amri

Workplace Health & Safety Team

Halima Al Ghasanni

Student Safety

Team

Adrian Ross

Inocencio

Fire Safety Team

Pridiviradje

Workplace Health &

Safety for IT Labs

Kamran Siddiqui

Workplace Health

& Safety for Non-

IT Labs

Siham Al Siyabi First Aiders for Non – IT

Labs

Ma. Luisa Jasa-Loque

“Imaan”

Risk Management


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ETC RHS Duties and Responsibilities

Position Duties & Responsibilities

Head of ETC The Head of ETC act as the Chairperson ETC RHS Team and shall be able

to do the following particular duties and responsibilities:

Make sure that all activities organized and implemented by the ETC

RHS Team conform to the work health & safety regulations and college

RHS committee

Assign appropriate resources to ensure the fulfillment of RHS

requirements

Assign resources to be able to implement the RHS policies and

procedures.

Oversee activities of ETC RHS including all subcommittees or working

parties reporting to committee

ETC RHS

Coordinator

The ETC RHS Coordinator shall act and do the following specific duties and

responsibilities:

Ensure to conduct and organize RHS awareness as per the guidelines of

college RHS Committee

Update the department with any RHS activities or events

Monitor the performance of RHS subcommittees and collects appropriate

reports.

Ensure that the allocated resources are properly utilized with the

objectives of RHS committee.

Pioneer the RHS Awareness programs

Initiate with the investigation of incidents

Workplace

Health & Safety

(WHS)

Consult with the ETC RHS Team on WHS issues including but not limited

to:

In-charge in all work health and safety activities of the department

such as health and safety awareness.

Recommend enhancements to WHS policy and procedures;

Oversee activities of any subcommittee for TI Labs and non-IT Labs

(including First Aiders) or working parties reporting to the

subcommittee

Improve the communication and awareness of WHS requirements

department wise.

Assist with the investigation of incidents

Workplace

Health & Safety

for Non-IT Labs

Ensure that staff offices and equipment under their control is safe and

without risk to health and safety

Ensure all hazards and incidents are identified, assessed, controlled

and reported through ETC RHS reporting process

Provide appropriate instruction, information, training and supervision

to staff, students and others to enable work to be carried out safely

Workplace

Health & Safety

for IT Labs

Ensure that the department’s facilities and infrastructure are safe for

use and that they comply with all relevant building regulations.


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Support the ETC RHS duties of all teams by helping in the

identification of hazards and the implementation of risk controls

Assess and report on the status of the implementation of ETC RHS

requirements through the completion of regular audits

Student Safety

Team

Assist and support ETC RHS Team in the implementation of risk, health &

safety requirements including:

monitor the overall safety performance of the area utilized by the

students

raise RHS issues to Student Affairs Department

Improve communication and awareness of RHS for the students.

Recommend initiatives to improve RHS performance with regard to

student’s concern

Develop and communicate RHS policies, procedures and programs

concerning the students of the entire college.

Fire Safety

Team

Assist to plan, organize and conduct fire safety programs including fire

evacuation drills in the college premises including but not limited to:

Formulation of the emergency response plan (ERP)

Assure that the fire prevention practices are being executed on every

college premises

Fire Safety

Wardens

Coordinate the emergency evacuation of staff, students and visitors from

buildings

First Aiders

(both Non-IT

Labs and IT

Labs)

Make sure their first aid requirements and training are up to date;

Check first aid kits and equipment are properly stocked after use

Make sure wounds and administered first aid treatment is recorded

through RHS procedures

Provide assistance with emergency coordination

Provide assistance with the promotion of RHS procedures in relation

to reporting and recording incidents

Risk

Management

Oversee the risk management activities of the college in accordance to the

risk management policy (RMP) including but not limited to:

Identify the risk register of each departments or unit

Ensure that each unit or department is taking proper measure in

mitigating risk

Assists in evaluation of the quality, integrity and effectiveness of the

risk management framework


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ETC RHS Services Offered

The ETC RHS Team administers the department’s risk, health & safety program by

providing central coordination of exposure identification, evaluation and control according to

the standard set and organized by the college RHS committee. ETC RHS team members

assess risks to students, staff, guests/visitors and other stakeholders and propose options for

safeguarding against or eradication of these risks. Distinctly, ETC RHS Team exists which

includes but not limited to all IT Labs across the college to:

Discover and recommend solution to challenges or issues which concerns risks in the

department’s area of work and environmental health & safety.

Discover and lessen the exposure to hazards in the area of fire and life safety.

Oversee and manage the disposal of cartridges.

Look into consideration the health and safety concerns of students and staff

Evaluate the risk of new and existing activities and recommend methods to lessen

liabilities and accidents.

Conduct and/or organize events such as seminars and trainings on safety and health

relating to ergonomic and environmental awareness.

Conduct department assessment to evaluate fire and other safety hazards.

Safety Education and Policy Awareness

The ETC working environment is coordinated by a mixture of policy provided by the Quality

Assurance Unit (QAU) which includes both the Risk Management Policy (RMP) and Health

& Safety Policy (HSP). ETC RHS Team provides resources to assists the department to

comprehend and abide by these policies, such as, ETC RHS Team can assist in developing

departmental safety and risk management programs. The ETC RHS Team is able to support

the department in obtaining a better understanding of their policy commitment regarding safety

and environmental issues.

Accident Prevention

ETC RHS Team has an active accident prevention program that includes trainings, seminars,

workshops and inspections. A few examples of these programs include:

Risk, Health and Safety Awareness and Trainings

Regular inspection and maintenance of Workshops and Laboratory rooms


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Regular Fire Prevention inspections of facilities and equipment for every buildings

and locations


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SAFETY RESPONSIBLITIES

Oman Occupational Safety & Health for Establishments

The Ministry of Manpower issued a Ministerial Decision no. 286/2008 which introduced the

Regulation of Occupational Safety and Health for Establishments Governed by the Labor Law.

The regulations provides for a comprehensive regulatory framework with the aim of improving

health and safety standards. [Curtis, 2012]

The ministerial decision is administered in the college by the college RHS committee, all HCT

staff have the rights to work in a workplace that is safe.

Safety Responsibilities of Head of Departments / Head of Sections

HoD and HoS of ETC who manages and supervises staff has specific responsibilities to:

Provide a working environment free from any hazards that can cause any injury or

death to staff.

Impose RHS policies that are created in accordance with the standards, rules and

regulations provided by the QAD and ministry.

Make sure that safety preparations take place at hire and every time a change in job

responsibilities or hazards demands it.

Inspect the working conditions of staff to ensure with the conformance of appropriate

standards to lessen or eradicate hazards.

Create working procedures and to communicate them to staff so that they can

conform to the health & safety requirements.

Ensure staff have and utilize safety tools and equipment (as well as suitable individual

protective equipment) and that such equipment is accurately maintained.

Utilize proper color coding, signage, label, or posters when appropriate to caution

staff of possible hazards.

Safety Responsibilities of ETC Staff

All ETC Staff are responsible for the following to:

Conform to suitable environmental health and safety rules and regulations, RHS

policies and accepted safety work precautions.

Examine safety-related signs, labels, posters, signals, warnings and written directions

Be aware and be familiar with the emergency and evacuation plan in buildings or

locations were you conducted your classes.

Participate in emergency and fire drills

Be aware of the possible hazards related to the work area

Observe safety operating procedures applicable to your work area particularly when

your work involves hazardous chemicals or materials.


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Report any unsafe conditions to your HoD or any ETC RHS Team members such as

malfunctions of equipment, accidents, incidents resulting to injuries, fire, illnesses,

property damages

Inform colleagues about worn-out or defective devices/equipment

Attend health & safety trainings suitable to your working situation or environment

Organize for proper and safety waste/chemical disposal

If a hazard exists…

If any staff thinks or believes a hazard is present, the staff must report to his/her immediate

superior. If there is no action taken to address the situation from the immediate superior, the

concerned staff should inform any member of ETC RHS Team.

Officially, any staff may appeal for RHS inspection. But prior to make an appeal to RHS

inspection, the staff should make an initiative to let the hazard be addressed by the immediate

superior by calling his or her attention. Any members of ETC RHS are on hand to assist rectify

any health and safety issues and to interpret RHS policies in every department.


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STAFF SAFETY: GENERAL WORK PRACTICES

Work Station / Staff Offices

The proper assessment of work station within the department can help to make sure that each

staff has adequate litheness to guarantee optimal ease, agility and organization. The

following attributes were taken into consideration with regard to the design of work station

and/or staff offices:

Height of the chair

Backrest of the chair

Height of the table or desk and computer screen

Those attributes are adaptable in order to cater the staff dimension and strength.

Lightings or Illumination

Lighting or illumination which is either too bright or too dim could lead to eyestrain and

headaches. Brightness normally found on video display terminal (VDT) screens can also lead

to eyestrain. By decreasing contrasts in lighting or illumination, eyestrain can be lessened.

Arranging VDT screens at correct positions to windows and parallel to light fixtures can help

reduce lighting contrasts. Glare-resistant screens are also available for most VDTs. The staff

should discuss to their immediate superior if they feel that the lighting provided is not adequate

for their job.

Lifting Equipment and Materials Handling

Inappropriate lifting equipment and handling of materials are the utmost reason of injury. The ETC

RHS Team can include topic in the future training plan to address this issue through ergonomic

seminars.

The Workplace Health & Safety Team (WHST) should work with all ETC staff to educate them to be

knowledgeable about good balance, retain their back straight, and to bend at the knees when lifting.

The WHST should instruct concerned staff to lift with their legs (not with their back) and carry objects

close to the body, allowing for better control. When moving objects, staff should be sure to turn the

entire body instead of twisting one’s back. Staff should always use stepladders to lift objects above the

head.


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The staff should always ask for help if they cannot move or lift an object by themselves. Hand trucks,

handcarts, or dollies are available at loading ramps to move large or bulky items.

Slips, Trips and Falls

Tripping and falling is a one of the major cause of injury. Falls can also be serious; it can kill

more people than any other type of accident. Injuries from trips and falls may include cuts,

bruises, muscle sprains and strains, back injuries, and broken bones. Such injuries often

resulted to lost time at work. Most accidents of this kind can be avoided.

An individual’s shoe type, floor cleaning materials, and/or liquid spills can all be factors

affecting indoor and outdoor surfaces and the likelihood of slipping. ETC Staff should notify

Maintenance Department of any slippery spots or uneven work surfaces in the college in any

work area

Ergonomics

Ergonomics is the process of designing or arranging workplaces, products and systems so that they fit

the people who use them. [ www.ergonomics.com.au].

The ETC RSH Team coordinated with the college RHS committee to organize an ergonomic training

and to instruct all ETC staff about corrections they can do to lessen injury at the workplace.

Repetitive Motion Injuries

From the RSHC’s ergonomic training encompasses a discussion about repetitive motion. Many

repetitive motion injuries such as tendonitis or carpal tunnel syndrome in the wrists are the effect of

carrying out repetitive tasks for long periods of time on a daily basis. This might include typing, hand

scrubbing, bottle top removal and washing in animal care facilities, or the constant twisting motion in

the use of hand tools. The most effective way to evade these injuries is to do different daily tasks, take

breaks, and establish engineering controls

Work Station

Work station in ETC department was evaluated to ensure that each staff has enough

flexibility to ensure finest comfort, agility and organization. Three attributes were being

considered in design the workplace such as height of the chair, height of the desk or the table,

and its length.

The height of the chair ought to let the hips and knees to be at correct

positions to the body with feet on the floor. The backrest of the chair should

support the small of the back.

http://www.ergonomics.com.au/


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The height of the desk or table, must be modifiable so the staff has sufficient

of leg space and can sit back in the chair with forearms parallel to the floor.

Electrical Equipment and Appliances

The incorrect usage of electrical equipment and appliances in offices can be a source of fires

and electrical shock. The consequences of these can be loss or damage in property, injury,

and even death. Thus, it is advised not to use “octopus” plugs at the workplace at any time.

Using this kind of plugs can overload a circuit and can be a source of fire.

Electrical appliances such as electric kettles, refrigerator, etc. need to be plugged straight into

wall outlet. Avoid using worn out cords, damaged plugs, and faulty electrical appliances.

First Aid Training

ETC department emboldens its staff to be a well-trained and skilled firs aiders by allowing

them to attend the required training in first aid conducted and/or organized by the college

RHS committee.

COMPUTER LABORATORY SAFETY

The guidelines discussed below excerpted from ETC Quality Sub-Manual may benefit

students and teachers who use the computer laboratory. The following guidelines are intended

to help computer laboratory users understand and reduce health risks associated with computer

workstations.

The work surface is of sufficient area to accommodate the computer and all associated

materials. There is an adequate space beneath the surface for the user’s legs and feet. The

keyboard and mouse is directly in front of the user at a height that favors a neutral posture (23

to 28 inches). An adjustable keyboard platform with mouse deck is designed to achieve

objective or proper posture with upper arms relaxed and wrists straight in line with the forearm.

The monitor is positioned at a distance of approximately arm’s length and directly in front

of the computer user. The top of the screen is not higher than eye level. The flat-screen

monitors are height adjustable, stackable monitor blocks can be used to achieve the desired

height. Adjustable monitor arms enable easy height adjustment for workstations with multiple

users.


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A well designed chair is also used in the computer laboratory because it favourably affect

posture, circulation, the amount of effort required to maintain good posture, and the amount of

strain on the back. Desired features of a chair include: pneumatic seat height adjustment, back

height adjustment, seat depth adjustment (either by moving the back of the chair or moving the

seat pan), and 360 degree swivel.

The laboratory room is well ventilated, positioned the terminal at a right angle to windows;

and tilting the monitor to avoid reflection from overhead lighting.

Hazards and Risks

Hazard is the potential to cause harm, injury or damage which may arise from unsafe

conditions and practices. The risk is the likelihood that harm, injury or damage will occur.

Students must be aware of any hazards specific to activities they are expected to undertake as

part of their studies. Staffs have the responsibility and vested interest in making a concerted

effort to correct and improve their work conditions and practices. Listed below are safety

precautions that must be undertaken to protect the health and safety of students and staff inside

the laboratory.

1. Smoking is strictly prohibited inside computer laboratories

2. Do not put any type of hot object, such as cigarette butts, in trash cans.

3. Laboratory works must be done under the supervision of qualified lecturers and laboratory

technicians.

4. Electrical cords should be placed away from aisles or other pedestrian walkways.

5. Never use electrical cords that are frayed or have exposed wiring.

6. Do not overload electrical outlets by using multiple extension cords, etc.

7. Perform regular maintenance on all equipment. Promptly remove/repair defective

equipment.

8. Understand and use all pertinent safety precautions when using electrical appliances and

equipment.

9. Staffs are responsible for the control of fire fuel source hazards.

10. Staffs should be aware of the evacuation routes and exits, and will proceed to them when

instructed.


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REPORTING HAZARDS/SAFETY PROBLEMS

Anyone who becomes aware of a health or safety hazard must report it immediately to any staff

on site and call the Helpdesk Office at telephone no. 24473689 local ext. no. 5089 or the

College RHS Committee at 24473753 or 5053 or Maintenance Department at telephone no.

24473658 local ext. no. 5058.

Accidents and Injuries

Electric Shock

Electric shock is a common accident that may be encountered while inside the

laboratory. The duration, magnitude and path of an electric shock are of critical

importance. The most common paths are from hand to hand or from hand to

opposite foot, via the heart. The human body can be prevented from becoming

part of an electrical circuit by following these common rules:

Never use an electrical appliance, which seems faulty or looks to be in poor

condition.

Avoid simultaneously touching an exposed metal surface whilst using an

electrical appliance or piece of equipment, and always use double insulated

appliances when working in wet areas.

If someone receives an electric shock,

Immediately switch off the current.

If they are unconscious do not waste time looking for a hidden switch or

socket; stand on dry non-conducting material, such as a rubber mat, wood,

and use rubber gloves, dry clothes, dry rope or wood to push or pull them

away from the source of electrocution.

Seek medical assistance from the nearest clinic after an electric shock

incident, whether or not the person lost consciousness.

Medical Conditions


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Students who have any type of medical condition which may require special first

aid treatment (e.g. allergy, heart problems, high blood pressure, etc.) must inform

their teachers or any staff on site about their situations. In any case, a student is

attacked by his/her illness, call the attention of any staff and seek for first aid

treatment from the HCT clinic.

Reporting Accidents and Injuries

Report any accident or injury to any staff in the location, no matter how trivial it may

appear. In cases of serious accident, injury or illness, immediately call the Helpdesk

Office at telephone no. 24473689 local ext. no. 5089 or contact directly the Emergency

Services Unit for immediate medical assistance.

First Aid Procedures

For persons attending to others who are injured:

Ensure own safety / keep calm.

Attend to the injured person.

Obtain First Aid Assistance from HCT clinic.

Remain with injured person until assistance arrives.

If medical assistance is required then call the Emergency Services Unit from the

nearest hospital to send ambulance and medical team.

Fire Prevention and Evacuation Procedures

The center has developed an evacuation plan for computer laboratories to be used

during alarm/emergency situations. Staff and students are requested to be aware of the

plan and be prepared to properly respond in the event of an emergency situation.

Alarms

Computer laboratories are equipped with automated alarm devices. However,

these systems do not ensure all emergency/fire situations will be suppressed.

To ensure the safety of students and staff, complete evacuation of the area

during an alarm situation is strongly encouraged.

In the event of an alarm/fire, staffs should practice the following procedures:


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Remain calm, do not panic. Rescue persons in immediate danger.

Report fire to the Maintenance Department by dialling 24473658 local

ext. no. 5058 or the Emergency Services Unit by dialling 9999. Inform

other occupants of the area about the situation.

Extinguish fire by using a portable fire extinguisher. Pull alarm first;

extinguish after. Never attempt to extinguish a fire unless you can do so

safely.

Contain fire at point of origin by closing all doors and windows.

Evacuate the area using the established procedures.

Evacuation Procedures

Students and staff are advised to familiarize themselves with fire escape routes

and evacuation procedures. Notices are displayed in the computer laboratories.

Prepare and evacuate the area through the nearest emergency exit. Walk;

do not run. Do not use elevators.

Rescue anyone in the working area or corridors that might need help

during evacuations because of restricted mobility (e.g. someone with a leg

in plaster) or special needs. This includes anyone with a long-term

disability and individuals that might not hear an alarm.

Close but do not lock all doors as you leave.

Before exiting through any closed door, check for heat and the presence

of fire behind the door by feeling the door with the back of your hand. If

the door feels very warm or hot to the touch, advise everyone to proceed

to another exit.

Do not re-enter buildings until the Emergency Services gives permission.

In the event you are unable to exit the area:

a. Remain calm; do not panic

b. Remain low; crawl if necessary.

c. Place a cloth, wet if possible, over your mouth to serve as a filter.

d. Signal for help from a window. Use a towel, clothing, sign etc.

It is the responsibility of the staff to assist students during

alarm/emergency situations. Students may not be aware of


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exits/alternative exits and the procedures that should be taken during alarm

situations.

Staffs should calmly inform students of the proper actions to be taken

FIRE SAFETY

ETC RHS works with college RHS committee with regard to the complete inspection of the

buildings assigned to ETC Department. Also, since 2016, the ETC RHS Team is actively

participating on the seminars and training programs in fire safety precautions and fire drills.

Fire Extinguishers

Fire extinguishers are available in every corridors of the buildings across the college

and it being inspected by the college RHS Committee.

Fire Protection Systems

Every buildings across the college is equipped with fire alarm system. And in every

rooms there are smoke detectors installed, the purpose of these is to ensure an

effective emergency protection in all buildings.

PROPERTY PROTECTION

Duplication and Back-up

Keep replacement for important equipment or spare sets of records off-site to evade

damage or lost resulting from a single event at one location. Back up computer data onto

a disk or utilize a server to store files at a remote site.

Avoiding Water Damage

Ensure that no electronic equipment being placed directly on the air condition unit to avoid

water drifting that can cause damage. Computers, printers and other expensive equipment

at the end of each working hours must be switched off. Windows must be closed for

security purposes.

Fire Prevention

Avoid using extension cords in any staff offices to prevent any fire. Always ensure to

switch off any electric kettle or other electronic appliances in any empty offices.


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Familiarize the use of any fire prevention equipment such as fire extinguisher to control

any small fires.

EMERGENCY PROCEDURES

If an emergencies happen at work, be sure to DO the following:

If any staff is injured at the workplace, the HoS/HoD must filled out and complete the

Incident Report.

If any staff saw or witnesses or any serious injury, contact the Clinic or call any ETC

RHS Team members or call the college RHS committee immediately.

If there is damage or loss to real or personal property caused by fire, water, theft,

or any other reason, contact ETC RHS Team to report the incident.

The college RHS committee must be informed in order to correct safety hazards. Please do

note that the department does not have any obligation to pay any private possessions of students

or staff which are stored in the college. Precautionary measures must be done by individuals

to avoid any loss or theft of personal belongings.

Medical Emergencies

ETC Department uses the same 9999 phone number for any college emergencies. Dialing 9999

from college telephone will automatically connect you to ROP. Be prepared to provide the

following information:

location of the emergency

nature of the problem

name of the person involved or the scenario

your name and the telephone number from which you are calling

Reporting a Fire

The moment you discover a fire, TAKE ACTION IMMEDIATELY!

Go outside the building quickly,

Upon leaving the building, if it safe to do so, close any door that could contain the fire

Pull the file alarm

Dial 9999; provide the ROP the exact location, nature of fire and your name.


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Evacuation

When you hear the fire alarm, immediately leave the building to the nearest safe emergency

exit and gather together with others in a secure area way from the building. Avoid using the

elevator, instead use the stairways in evacuating.

When you reach outside the building, as much as possible do not black the entrance of the

building to give way to the fire fighters so the can enter without hindrances. Evade going back

to the building without given clear permission from the fire department or proper authority

If you think there is fire outside your office, touch the door gently, if your office door is not

hot, kneel down and brace yourself against it, Then slowly open the door and check the corridor

or hallway for heavy smoke or flames. If your office door is hot, do not open it. It is safer to

stay in your room. Shut off your computer, air condition and ensure to make signal from your

window. Call the fire department and wait to be saved or rescued.


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Appendices

Appendix 1: Risk Management Policy

Policy No. 03 Version Number 2.0

Date Effective Unit of Origin ACT, MoM QD

Next Review date Policy Owner MoM

Approval Authorities H.E. The

Undersecretary's Office

Policy Author(s) MoM QD, CoTs

Contact Quality Department, MoM

This work is copyrighted. All rights are reserved, whether the whole or part of the material is concerned.

Duplication of this work or parts of it is only permitted under the written permission of the Ministry of

Manpower. Violations fall under the Prosecution Act of the Oman Copyright Law.

Risk Management, Health & Safety

Handbook


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Version Control Table

Version Author Date

(dd/mm/yyyy)

Summary of Changes

1.0 MoM QD May 2011 First version

2.0 MoM QD November, 2016 - Incorporated relevant feedback received from CoTs (HCT,ACT, SCT)

- Included a Policy statement - Amended the roles and

Responsibilities - Inserted details on the

supporting procedures - Amended the Risk Rating scale - Amended the Risk Register - Added table for Risk Treatment

Plan - Reformatted as per the

Document policy approved by the Ministry

Approval Authorities Signature/Date:


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Table of Contents

1. Purpose ............................................................................................................................. 27

2. Scope ................................................................................................................................ 28

3. Definitions and Abbreviations ........................................................................................... 28

4. Policy Statement ............................................................................................................... 28

5. Supporting Procedures ..................................................................................................... 28

5.1. Risk Identification ...................................................................................................... 28

5.2. Risk Analysis ............................................................................................................. 30

5.3. Risk Evaluation .......................................................................................................... 31

5.4. Risk Treatment .......................................................................................................... 32

5.5. Risk Monitoring .......................................................................................................... 33

6. Responsibilities and Stakeholders ................................................................................... 33

7. Related Policies and References ..................................................................................... 34

8. Annexure........................................................................................................................... 34

8.1 Sample Risk Register .................................................................................................... 34

8.2 Sample Risk Treatment Plan ......................................................................................... 35

Purpose

Risk management policy of the Colleges of Technology (CoTs) is designed to understand,

prioritize and develop action plans for managing potential risks and their consequences that

may affect the efficiency of running the college operations.


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Scope

This policy outlines the risk management processes that should be carried out by Colleges of

Technology to ensure a sustainable environment for teaching and learning in the CoTs. This

policy applies to all domains of the CoTs operation that directly or indirectly impacts the

teaching and learning environment.

Definitions and Abbreviations

3.1. Risk - the threat or possibility that an action or event will adversely or beneficially

affect an organization's ability to achieve its objectives’.

3.2. RMO – Risk Management Officer.

3.3. RMC – Risk Management Committee.

3.4. Risk Register – Record of information about identified risks

3.5. Existing Control - Any existing practice in place that may reduce the risk.

3.6. Risk Score – The product of the risk severity and occurrence levels identified.

3.7. Risk Classification - The categorization of the risk based on the risk score.

3.8. Risk Management - the systematic application of management policies, practices and

procedures to the task of identifying, analyzing, evaluating, treating, monitoring and

reporting on risks

Policy Statement

This policy intends to ensure that all potential risks in the CoTs are systematically

identified, assessed and treated, so as to provide an environment with minimal disruption

and losses to all stakeholders.

Supporting Procedures

Risk management is a systematic approach to maximize the prospects of ongoing success by

identifying, analyzing, evaluating and treating threats (ISO/IEC Guide 73 (2002). Staff in the

college has a role to play in the identification and analysis of risk through the risk management

processes which are incorporated within the operational and activity plans of centers and

departments.

The following are the steps involved in the Risk Management Process:

Risk Identification

This involves identifying and defining the different risks that may occur, how they could

happen, and which stakeholders (students, staff, and community) will be affected. The table

below defines the categories of risks with examples.

Table 1. Category of Risks


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Risk

Category

Definition Examples

Strategic An unexpected event which may affect

the effectiveness of the management

process towards meeting the college

objectives.

Planning and implementation of

college strategic and operational

plan

Major decisions taken by

management

Operational Risk resulting from inadequate

or failed internal systems and processes,

resources, or from external events.

Recruitment problem

Failure in accounting controls

Failure in IT systems, e.g. registration

Breakdown of equipment

Inadequate document retention or

record keeping

Poor management

Lack of supervision,

accountability and control

Financial The risk of having inadequate budget

to meet financial obligations.

Budget allocation

Links between planning and

resource allocation

Compliance Risk arising from centers and

departments not following policies and

procedures.

Non-adherence to new policies

such as health and safety policy ,

parking policy and maintenance

policy

Reputation Risk arising from negative opinion of

others which affects the institution’s

image and its ability to continue or

establish new relationships or services.

Leakage of information

Adapted from:

http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1074405311&type=RESOURCES

retrieved on 18 November 2010.

http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1074405311&type=RESOURCES


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Risk Analysis

This step involves analyzing the likelihood of the risk happening and the consequences or

impact of that event occurring. Dependence on data, audit reports, survey results, observation

feedback will also facilitate in analyzing the risk objectively. Risk Analysis should involve all

staff concerned. The table below describes the severity of consequence and likelihood of risks

occurring.

Table 2. Consequence

Level Descriptor Description

5 Very High Loss would lead to questioning the viability of the college and system.

4 High

Loss will disrupt the functioning of the college.

3 Average Loss would disrupt operations or threaten the viability of an operational

process.

2 Low Minor loss.

1 Very Low Loss is within acceptable or reasonable range associated with day-to-

day activities.

Table 3. Likelihood

Level Descriptor Description

5 Very High Loss is likely to occur on a day-to-day basis.


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4 High

Loss is likely to occur every semester

3 Average

Loss is likely to occur within the upcoming year.

2 Low

Occurrence of loss in the strategic plan period

1 Very Low

Occurrence of loss in the strategic plan period is possible, but unlikely.

Adopted from Road to implementation, Enterprise Risk Management for colleges and

universities,

Arthur Gallagher Higher Education practice, 2009 retrieved on 12 October 2010

from

http://www.ajgrms.com/portal/server.pt/gateway/PTARGS_0_28406_570311_0_0_18/

ERM%20TT%20Report%20Final%209-23-09.pdf

Risk Evaluation

This step seeks to describe and quantify the likelihood and consequences that a particular risk

may cause. A Risk score which is the product of consequence and likelihood is computed for

each risk . Based on the Risk score the risk are classified and prioritized to help in deciding the

extent and nature of treatment required. The figure below illustrates the Risk classification

based on the Risk score.

Risk Score = Consequence * Likelihood

http://www.ajgrms.com/portal/server.pt/gateway/PTARGS_0_28406_570311_0_0_18/


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Figure 1: Risk Score Figure 2 : Risk Classification (Color

coded)

Risk Treatment

After a thorough evaluation of the Risks identified, the risk can be documented and recorded

in a Risk Register. The Risk register will follow the pattern shown in table 4 below. A sample

Risk Register is appended to the policy.

Table 4. Risk Register

S.

N

o

Risk

Category

Risk Type Description &

Consequence

Existing

Controls if any

Risk Rating

Conseq

uence

Likelih

ood

Risk

classificatio

n

Based on the classification of risks appropriate treatment options like the following will be

considered.

- Accept the Risk

- Reduce the Risk

HIGH

Requires immediate attention and

response. To be discussed in college

councils and treatment planned

MEDIUM

To be given appropriate attention.

Treatment options can be planned

and implemented by the RMC.

Escalated to the college council, if

necessary

LOW

Can be monitored and managed by

the units in the college

C

o

n

s

e

q

u

e

n

c

e


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- Share the Risk

- Avoid the Risk

Detailed treatment plans will be made and implemented to address the risk as per their

classification. A consolidated treatment plan as shown in the table 5 below will be maintained

and implemented.

Table 5. Treatment Plan

S.

No

Risk

Category


Consequence

Risk

Classification

Recommen

ded

Solution

Monitorin

g

Provision

Responsibilit

y

Risk Monitoring

Monitor the activities and processes to determine the accuracy of assumptions

and the effectiveness of the measures taken to treat the risk (see Table 5, column 7

above).

Responsibilities and Stakeholders

6.1 Risk Management Committee

This is a college level committee that will be responsible for the overall risk

management activities in the college. The membership will be as follows:

A. Membership

Chairman : Dean or Assistant Dean for Admin & Finance

Members : Representatives from all the academic and administrative

units of the college

Coordinator : The College Risk Management Officer (RMO) will be

appointed by the Dean

B. Roles and Responsibilities


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Oversee the risk management activities of the centers and departments.

Promote risk awareness among staff through discussions and training.

Ensure that procedures are followed in identifying, assessing, and managing

risks according to policy.

Review the risk register submitted by centers and departments.

Evaluate and prioritize treatment of risks.

Compile a college wide risk register and treatment plan.

Ensure proper implementation of the risk management system in the college.

Consult and report to the college council for all approvals and submission of

periodic reports.

Related Policies and References

7.1. The University of Adelaide, Risk Management Handbook, Available from: <

http://www.adelaide.edu.au/legalandrisk/docs/resources/Risk_Management_Handbo

ok.pdf > [ 10th October 2015]

7.2. Bylaws of Colleges of Technology

7.3. Quality Assurance Manual (QAM)

7.4. Health & Safety Policy

Annexure

8.1 Sample Risk Register

Table 1 : Sample Risk Register

S.

N

o

Risk

Category


Consequence

Existing

Controls if any

Risk Rating

Conseq

uence

Likelih

ood

classificati

on

1

Strategic

Unpopula

r

Academic

Programs

Academic

Programs not

aligned with the

labor market

needs, thus low

acceptance of

graduates

Industry

feedback on

academic

program

5

3

Medium

2

Financial

Natural

calamities

like

Damage caused to

the college assets

Adhering to

the precautions

and warning

http://www.adelaide.edu.au/legalandrisk/docs/resources/Risk_Management_Handbook.pdf

http://www.adelaide.edu.au/legalandrisk/docs/resources/Risk_Management_Handbook.pdf


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Gonu/Phe

t

issued by the

concerned

authorities

5 2 Medium

8.2 Sample Risk Treatment Plan

Table 2 : Sample Risk Treatment Plan

S.

N

o

Risk

Categor

y


Consequence

Risk

Classificatio

n

Recommende

d Solution

Monitorin

g

Provision

Responsib

ility

1

Strategi

c

Unpopular

Academic

Programs

Academic

Programs not

aligned with

the labor

market needs,

thus low

acceptance of

graduates

Medium Ensure

Industry

contribution

to the

planning and

review of

academic

programs

Comprehe

nsive

mechanis

m to

involve

industry in

the review

and update

of

academic

programs

ADAA,

HoD

Academic

Departme

nts

2

Financi

al

Natural

calamities

like

Gonu/Phet

Damage

caused to the

college assets

Medium

Ensure all

future

construction

projects

consider

precautions

to reduce the

damage by

natural

calamities

Recomme

ndation

made to

the

Ministry,

so that

necessary

instruction

s are

passed on

to the

respective

contractor

s.

Dean,

ADAF


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Appendix 2: Health & Safety Policy


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38


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39


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Appendix 3: Quality Sub-Manual for Computer Laboratories

MINISTRY OF MANPOWER

HIGHER COLLEGE OF TECHNOLOGY

EDUCATIONAL TECHNOLOGY CENTER

QUALITY SUB-MANUAL

COMPUTER LABORATORIES

PREPARED BY:

Educational Technology Center

Computer Services Section


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NOTE: This is only a draft copy of the quality sub-manual. It is subject to further

review and modifications.


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CONTENTS

1. INTRODUCTION ....................................................................................................... 46

2. OBJECTIVE ............................................................................................................... 46

3. STAFF......................................................................... Error! Bookmark not defined.

3.1. Staff Profile ............................................................................................................ 47

3.2. Computer Laboratory Technical Support Staff ..................................................... 49

3.2.1. .................................................................... New Building Technical Support Staff 49

3.2.2. ..................................................................................... Business & Fashion Design 50

3.2.3. ...................................................................... Old Building Technical Support Staff 50

3.2.4. ...................................................................... Engineering Technical Support Staff 50

3.2.5. ................................................................................... ELC Technical Support Staff 51

4. COMPUTER LABORATORY OPERATIONS ............................................................. 52

4.1. Time Management Policies .................................................................................. 52

4.1.1. .................................................................................... Laboratory Staff Scheduling Error!

Bookmark not defined.

4.1.2. .............................................................................................. Laboratory Schedules 52

4.2. Computer Laboratory Management Policies ........................................................ 52

4.3. General Guidelines for Laboratory ....................................................................... 52

4.4. Free Access Laboratory ........................................................................................ 54

4.5. Computer Laboratory Monitoring .......................................................................... 55

4.6. HCT Authentication (Username and Password) .................................................. 56

4.6.1. ............................................................................................. User Account Creation Error!


4.7. Managing and Saving Files on Computer Laboratory Workstations ................... 56

4.8. Software on Workstations in the Computer Laboratory ....................................... 58

4.8.1. ..................................................................................................... Installed Software 58

4.8.2. ......................................................... Laboratory Software Installation Procedures 58

4.8.3. ........................................................................................................ Virus Protection 59

4.9. The HCT Email ..................................................................................................... 59

4.10. The HCT Website ................................................................................................. 60

4.11. Student’s Helpdesk and Printing Services ........................................................... 60

4.11.1. Procedures in the Student’s Help Desk......... Error! Bookmark not defined.


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1. User Name and Password ..................................... Error! Bookmark not defined.

a. New Student........................................................... Error! Bookmark not defined.

b. Old Student ............................................................ Error! Bookmark not defined.

4.12. Wireless Services at HCT ..................................................................................... 62

4.12.1. Wireless Connectivity .................................... Error! Bookmark not defined.

4.13. Oracle Academy and Cisco Labs at HCT ............. Error! Bookmark not defined.

4.14. Service Information to New Students ................................................................... 64

5. HEALTH AND SAFETY ............................................................................................ 64

5.1. Computer Laboratory Safety and Guidelines ....................................................... 64

5.1.1. ......................................................................................................... Responsibilities Error!


1. Users’ Responsibilities ........................................... Error! Bookmark not defined.

2. Laboratory Staff Responsibilities ........................... Error! Bookmark not defined.

5.1.2. ................................................................... Health Guidelines for Computer Users 65

5.1.3. ................................................................................................... Hazards and Risks 18

5.1.4. ...................................................................... Reporting Hazards/Safety Problems 19

5.1.5. .............................................................................................. Accidents and Injuries 19

1. Electric Shock ...................................................................................................... 19

2. Medical Conditions ................................................................................................ 19

5.1.6. ............................................................................ Reporting Accidents and Injuries 20

5.1.7. ................................................................................................. First Aid Procedures 20

5.1.8. ......................................................... Fire Prevention and Evacuation Procedures 20

1. Alarms ................................................................................................................... 20

2. Evacuation Procedures ......................................................................................... 21

5.1.9. ........................................................................................................... Housekeeping 69

1. General Rules ........................................................ Error! Bookmark not defined.

2. Personal Safety ...................................................... Error! Bookmark not defined.

6. MAINTENANCE ........................................................................................................ 71

6.1. Computer Laboratory Cleaning and Maintenance ............................................... 71

6.2. Software Preventive Maintenance ........................................................................ 71

Procedures for Cleaning Up Computers in the Computer LaboratoryError! Bookmark not

defined.

6.3. Hardware Preventive Maintenance ...................................................................... 73

7. IT INFRASTRUCTURE AND RESOURCES ............................................................... 75


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7.1. Current IT Infrastructure ....................................................................................... 75

7.2. List of Active Network Components and IP Telephony Equipment ..................... 82

7.2.1. .............................................................................................. Network Infrastructure Error!


7.2.2. ............................................................................................................. IP Telephony 85

7.3. List of Computer Laboratories .............................................................................. 86

7.4. List of Software Resources ................................................................................... 88

7.4.1. ............ List of Software Installed in the Computer Laboratories of New Building 88

7.4.2. ............. List of Software Installed in the Computer Laboratories of Old Building 125

7.4.3. ... List of Software Installed in the Computer Laboratories of Engineering Block Error!


7.4.4. .......... List of Software Installed in Multimedia & Computer Laboratories in ELC Error!


7.5. Lists of Hardware Resources ............................................................................... 131

7.5.1. ............ List of Hardware Resources in Computer Laboratories of New Building 131

7.5.2. .............. List of Hardware Resources in Computer Laboratories of Old Building Error!


7.5.3. ................................... List of Hardware Resources in Labs of Engineering Block Error!


7.5.4. ................................... List of Hardware Resources in Labs of New ELC Building Error!


7.6. Labelling and Recording System ........................................................................ 150

7.7. Storage System .................................................................................................. 151

7.8. Laboratory Equipment Purchasing ..................................................................... 151

7.9. Receiving and Installation of Equipment ............................................................ 152

8. ANNUAL REVIEW AND INTERNAL AUDITING .......... Error! Bookmark not defined.

8.1. Monitoring the Computer Laboratory QA System ....... Error! Bookmark not defined.

8.2. Feedback from End Users ......................................... Error! Bookmark not defined.

a. Staff ............................................................................ Error! Bookmark not defined.

b. Students ....................................................................... Error! Bookmark not defined.

8.3. Documented Inspections and Audit Reports ............... Error! Bookmark not defined.

a. Staff Technical Reports ......................................... Error! Bookmark not defined.

b. Audit Reports ......................................................... Error! Bookmark not defined.

8.4. Improvement Plans ................................................... Error! Bookmark not defined.

8.5. Accomplishments ..................................................... Error! Bookmark not defined.


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INTRODUCTION

The Educational Technology Center is the central resource, providing computing facilities,

educational aides and library related services, in support of research and teaching in the Higher

College of Technology (HCT).

The Educational Technology Center (ETC) under the direct supervision of the Dean of the

Higher College of Technology consists of three sections namely: The Computer Services Section

(CSS), The Educational Services Section (ESS) and the Library Section (LS). The three sections

carry out duties and responsibilities as set forth in the college-by-law (Article 19).

Computer Services Section plays a leading role in providing IT support and technical services for

HCT departments, academic services and administration for both staff and students. CSS

services include network support, technical support, hardware support, software support, web

development and database development.

OBJECTIVE

The objective of the Quality Sub Manual (QSM) for Computer Laboratories is to ensure that

Higher College of Technology, in pursuit of its strategic plan, has access to appropriate levels of

computing, training, networking, and the technical support services essential to effectively use

computing resources for education and research.

As the Center’s primary responsibility, the management life cycle of the College’s computing,

network, system resources and information access facilities in a manner that promotes an

environment conducive to excellence in collaborative education, efficient administration and

effective support services.

The Computer Services Section (CSS), under the Educational Technology Center (ETC),

functions as the sole source of computing activities provided for all users in the college. This

quality sub-manual serves 3 main purposes and they are as follows:

To stipulate the aims and objectives along with the different quality control procedures to work

towards achieving our goals in meeting the vision and mission of Computer Services Section.

To improve, implement and document the existing processes for a better standard of working.


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To communicate to all CSS staffs regarding the set rules and criteria towards meeting the

section’s objectives so that the different processes in the department are done according to

standards set.

Staff Profile

CSS has highly qualified, well-experienced and competent technical staff with various fields of

specialization being led by the Head of Educational Technology Center and Head of Computer

Services Section.

SN Designation Name Qualifications

1 Head of the Center Rehana Al-Ameer Masters

2 Head of Computer Services Section Zayana Al-Sinawi Bachelor

3

3.1. Data Center Team Lead Mahfoodha Al-Farqani Masters (on-

going)

3.2. Server Administrator

Wahab Al-Hussini Masters

Marlon Ferrer Bachelor

Majid Anwer Bachelor

Samir Talib Al-Haddabi

Najeel Al Busaidi Higher Diploma

Mohammed Al Harmali Masters (on-

going)

Yasir Arafath Masters

4

4.1 Network Team Lead Najma Al-Mahrooqi Masters

4.2. Network Administrator Wafa Bakheet Tabook Bachelor

4.3. Network Technician Molette Macalindong Bachelor


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Naeem Ahmed Masters

Saleema Al Rahbi Bachelor

Said Al Amri Bachelor

Ibrahim Al Harthy Masters

4.4. Network Security Specialist Sundar Masters

5 5.1. Web Administrator/Team Lead Sheryl Santos Masters

5.2. Graphics / Web Designer Marlon Cureg Bachelor

5.3 Web Content Specialist Badriya Al Brashdi

5.4 Graphic Designer Trainee Asmaa Al-Rashdi Bachelor

6 6.1. Database Team Lead Badriya Al-Moqbali Bachelor

6.2. Database Developer Naeema Al-Hashmi Bachelor

6.3 Senior MS.NET Developer Tauqeer Ahmed Masters

6.4. Oracle Database Administrator Muhammed Idrees Masters

6.5. System Developer Francis Meneses Masters

6.6. Database Team Assistant Siham Al Siyabi Diploma

6.7. Database Team Assistant Shahira Al Abri Masters

6.8. Database Team Assistant Humaid Al Sarhi Masters

6.5. Database Coordinator Ghassan Al Amri Bachelor

7

7.1. Help Desk Technical Support Team Lead Pridiviradje Bachelor

7.2. Help Desk Technical Support Bldg

Coordinator

Orlando Meneses Jr. Bachelor

Navas CK Masters

Suresh Joseph Masters

Briccio Gavilangoso II Bachelor


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7.3. Help Desk Technician Halima Al Ghassani Higher Diploma

Fakhriya Al Busaidi Bachelor

7.4. Help Desk Analyser Adrian Ross Inocencio Bachelor

7.5. Technical Support Scot Samson Bachelor

Kamran Siddique Bachelor

Ulysses Andres Bachelor

Siju Mathew Master

Najla Al Hashmi Bachelor

Ameera Al Busaidi Bachelor

Ansari Rahim Master

Reynald Kempis Masters

Mohammed Imtiyaz Bachelor

Rakesh Bachelor

Samiya Al Kemyani Bachelor

7.5. Laptop Borrowing Coordinator Darius Añonuevo Masters

Aamir Abdul Wahab Khan Diploma

Computer Laboratory Technical Support Staff

The computer laboratory technical support staffs have a wide range of knowledge and experience

in the field of Information Technology. They are fully responsible in monitoring their respective

laboratory assignments on a daily basis and resolve issues when deemed necessary.

New Building Technical Support Staff

No Lab No Technician-in-Charge

1 N413 & N414 Mr. Pridiviradje (Coordinator-Overall)


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2 N421 & N422 Mr. Kamran Siddiqui

3 N418 Mr. Mustafa Al Balushi

4 N415 & N416 Mr. Scott Samson

5 N417 & N420 Mr. Ulysses Andres

6 N419 Ms. Halima Al Ghassani

N424 Ms. Fakhriya Salim Hamed Al Busaidi

7 N425 Mr. Adrian Inocencio

8 N222, N231 & N234 Mr. Siju Mathew

Business & Fashion Design


1 BS002,BS003 Mr. Briccio Gavilangoso II

2 BS012, BS023 & BS026 Ms. Najla Al Hashmi

3 BS004, BS008 & BS013 Ms. Ameera Abdullah Al Busaidi

Old Building Technical Support Staff


1 211 & 218 Mr. Navas (Coordinator)

2 239 & 240 Mr. Ansari Rahim

3 244 & Pharmacy Lab Mr. Aamir Abdul Wahab Al Khan

Engineering Technical Support Staff


1 ME207, ME215 & ME218 Mr. Orlando Meneses (Coordinator)

2 CE113, CE117 & CE118 Mr. Reynald Kempis


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3 AR006, AR008 & CE119 Mr. Mohammed Imtiyaz

ELC Technical Support Staff


1 MMC1 & MMC2 Mr. Suresh Joseph (Coordinator)

2 A101, A104 & A108 Mr. Rakesh Harijan

3 A109 , A115 & B115 Ms. Samiya Al Kenyami

3.2.6. Student’s Helpdesk – Room N412

No Technician-in-Charge

1 Ms. Halima Al Ghassani

2 Ms. Fakhriya Salim Hamed Al Busaidi

3.2.7 ETC Helpdesk Office - Room N412


1 Mr. Adrian Inocencio

3.2.8 Laptop Borrowing - Library


1 Mr. Darius Anonuevo (Coordinator)


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COMPUTER LABORATORY OPERATIONS

Time Management Policies

Aside from the laboratory assignments mentioned in previous section, technical staffs are

assigned alternately in day (8:00am-3:00pm) and evening (1:00pm-8:00pm) shifts to

continuously monitor the status of computer laboratories and provide technical support services

to the college staffs and students.

During regular working days, staffs are scheduled based on their laboratory assignments. The

weekly schedules are planned on alternate shifts among staffs. On examination periods, CSS

staffs are assigned according to the examination schedule submitted by the different departments

who will be using the computer labs. (See App. 11.2) Any examination to be conducted in the

labs by the outside organization (i.e. Ministry of Education, Royal Court, etc.) must first be

coordinated to the ETC Department for scheduling.

Academic Departments coordinate with the Educational Technology Center (ETC) regarding the

Time Schedules of the Computer Laboratories (Refer to QA Evidence Collections). Computer

Laboratory’s Time Schedules are submitted to the ETC at the beginning of every semester to

ensure proper coordination and delivery of IT related services. Any changes in the laboratory

schedule must be reported to the helpdesk through email at [email protected].

Computer Laboratory Management Policies

HCT information systems have been designed to be available to all, the CSS insists on the

appropriate use of these systems as well as the hardware resources of the College. ETC believes

that electronic information can be easily accessed and reproduced. Respect for the work and

rights of others are highly observed and given an importance. Anti-Plagiarism is also observed to

protect the intellectual property of one author or owner. Laboratory policies can be seen at the

HCT website, Educational Technology Center (ETC) under the Computer Services Section

(CSS)


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HCT computing resources are for use by the students, faculty, staff and other authorized users of

the College. The ETC does routinely monitor individual use of computing resources; however

users should be aware that files stored on computers may be inspected by assigned lab technician

when necessary for the normal operation and maintenance of the College’s computing resources.

All users are required to log in using their own domain username and password. If this

information is lost, the student must approach the responsible CSS staff for password retrieval.at

the Student’s Helpdesk Center (N412) (Admin Bldg.), Room BE37 (Business Bldg.), Room

ME206A (Engineering Bldg.), Room M245 (Applied Science Bldg.) and Room A106 (ELC

Bldg.)

Students are not allowed to modify configurations, change system settings or preferences, or

install any software on any computer in the lab.

Files and documents should be saved on the allocated network folder in the file server. Files

saved on the local drives will be deleted routinely.

Due to limited computer resources, playing of games and use of network chat programs other

than Higher College of Technology activities are prohibited.

Teachers and students are not allowed to repair or disassemble any lab equipment. Report any

suspected problems with equipment or software to the lab technician.

All computers in the Computer Laboratory are for academic, instructional and research purposes

only. Using course related equipment for commercial gain is strictly prohibited and may be

subject to disciplinary actions.

The student can make a print request from any laboratory rooms. Printing facility is provided for

students using a reloadable access card and available at the Room N418, CE017, ME218 and the

library.

Students are responsible for the ethical and educational use of the computers online services at

the Higher College of Technology. All policies and restrictions of computer online services must

be followed.

A lab technician is available at the Student Helpdesk Center Rooms N412, BE37, ME206A,

M245, and A106 to answer queries regarding the operation of lab equipment and the usage of lab

software.

All computer laboratory users must show respect for the lab facility as well as with other users.

Failure to comply with any of these rules may result in the suspension of computing privileges at

the Higher College of Technology


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4.3 General Guidelines for Laboratory

The Computer Laboratories exist to provide basic educational services for staffs and students. It

contains computing devices with installed educational software and hardware connected to both

wired and wireless network system. While inside the compute laboratory, the following

guidelines are strictly imposed:

The computer laboratory is for the use of students currently registered at the Higher College of

Technology. A valid student ID is required in order to use the lab.

Students can only access computer laboratories except for the Free Access Labs under the direct

supervision of lecturers and only during class hours.

The consumption of foods and beverages, including bottled water inside the premises of the

laboratory is strictly prohibited.

Users are responsible for their own possessions and belongings. The CSS staffs are not

responsible for any lost or stolen personal items such as USB flash drive, wallet, mobile phones,

and etc. while inside the laboratory.

The Computer Laboratory is a quiet area. Mobile phones must be in silent mode or switched off.

Group meetings and cell phone conversations while in the laboratory premises are prohibited, as

they create distraction to other users. If deemed necessary, a member of the CSS staff may ask

the student to leave.

It is the responsibility of every user to ensure that the computer laboratory equipment is not

being abused, damaged, or used in a manner other than what it is intended for.

If any of the activities in the computer lab is threatening or otherwise disruptive to other users,

the lab technician on duty has the authority to ask those responsible to leave or report their

misconduct to his/her direct Superior before escalating to the Student Affairs Office.

Laboratory guidelines can be seen at the HCT website, Educational Technology Center (ETC)

under the Computer Services Section (CSS)

Free Access Laboratory

A Free Access Laboratory in HCT is an open laboratory where students can use a computer to

work on their assignments, course projects, research, and other educational activities.

Educational software required in courses as well as internet connectivity are available in the


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laboratories. Currently, ETC maintains four (6) Free Access Labs in the college. They are as

follows:

The following are the guidelines for Free Access Laboratory:

Lab is open from 8:00am to 8:00pm, Saturday to Tuesday and 8:00am to 5:00pm every

Wednesday.

The student may use any available computer at the Free Access Laboratory.

Students may login to the system using their HCT accounts.

Students may need a secondary storage device to save/backup their files.

Computer Laboratory Monitoring

Computer laboratories are being monitored every two (2) hours daily from 8:00am to 3:00pm.

After 3:00pm onwards, the assigned evening-duty technician will continue the monitoring as

needed. As part of the monitoring procedure, the laboratory technical support staffs are tasked to

perform the following duties on their respective laboratory assignments:

Check and verify the number of CPU, monitors, availability of LCD Projector and electronic

board in each computer laboratory.

Prepare and organize the laboratory for the classes.

Check the status of hardware, software, cables and network connectivity.

Resolve any hardware, software or network issues in the laboratory.

Location Free Access Labs

New Building N418, N419

Engineering CE118

ELC A115, B115


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Any urgent issue encountered by the staff during his/her class, he/she can immediately reported

it through the On-Line Helpdesk system and state the details of the problem.

Helpdesk System

The Helpdesk System is a fast, real-time online assistance system which receives request sent

by the staff for any troubleshooting or installation of software and hardware in the laboratory or

staff room. The staff needs to login to the HCT Staff Portal and click on the Helpdesk icon and

make a request. The request will be received by the assigned coordinator, then forwarded to the

concerned technician through SMS and email notification. It will be completed once the

technician is available. Lab requests will always be a high priority and will be considered urgent.

The staff can see the track status of the request, do some follow up and rate the performance of

the technician. Online Helpdesk remains functional in the evening and assigns request to evening

shift technician

On the other hand, the staff can visit the ETC helpdesk office in their respective buildings. The

locations of the ETC Helpdesk offices are in Room N412 (Admin Bldg.), Room BE37 (Business

Bldg.), Room ME206A (Engineering Bldg.), Room M245 (Applied Science Bldg.) and Room

A106 (ELC Bldg.)

HCT Authentication (Username and Password)

Authentication scheme is utilized to allow the users convenient access to computer laboratory

facilities. This authentication scheme allows CSS to keep track and monitor the activities done

by the staffs and students to a certain computer.

User Account Creation

Students

User accounts for the student are created in order for them to log into the college computers and

to use the college services such as internet, E-learning, E-mail, software download, library

Laptops and Mobile Phones.


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Student Login Account is the Seat Number and password is the National ID. The List of new

intake of students comes from the College Registrar and will be given to the ETC. Below is the

format.

Sr.

No.

Student

Seat

No.

NATIONAL

ID

FIRST

NAME

SECOND

NAME

THIRD

NAME

TRIBE

NAME

Full

name

Mobile

number Department

The Helpdesk forwards the list to the system administrator.

The system administrator creates the user accounts. The list of the students ID and password is

mapped to each department’s public folder.

The Web Team administrator will send the user accounts information through SMS. Students

should give a correct mobile number.

Staff

Once a staff member joins the HCT, he/she is given a user name and a default password as well

as an e-mail address. Staff Login Account is the Log-in and password is a default password

given by ETC. The password can be changed by the staff. Their respective Head of Department

or Head of Section has to send a request to the ETC department through email to the

[email protected] or by submitting a written request through the helpdesk office at N412.

Every staff is given two (2) Gigabytes of network storage should be responsible for his/her user

account, not to share to anyone the user name or password. Below is the format for the staff

registration.

Staff

Log-

in

NATIONAL

ID

FIRST

NAME

SECOND

NAME

THIRD

NAME

TRIBE

NAME

Full

name

Mobile

number Department

mailto:[email protected]


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Managing and Saving Files on Computer Laboratory Workstations

Students are given individual adequate allocated space of 1 Gigabytes (GB) in their network

drive to back up any course-related works, to save their assignments and projects files. Students

are not allowed to store music or image files which are not course related. Student’s work saved

to a different location on the computer will not be saved to the college server. Each staff receives

2 Gigabytes of network storage drive and accessible only within the college premises.

Managing and Saving Files on Computer Laboratory Workstations

Students have their own user account and folder on the network with ample space to back up any

course-related work. Students can save course related files into their respective network drives.

Students are not allowed to store music or image files which are not course related in this

directory. Student’s work saved to a different location on the computer will not be saved to the

college server.

Software on Workstations in the Computer Laboratory

Installed Software

The software originally installed on the workstations in the computer laboratory are checked and

working at all times. Each workstation is running either on Microsoft XP ProfessionalWindows

7-64bit/32bit or Windows 10-64bit operating system format and installed with legal educational

licensed software.

Installation of additional educational software will be implemented upon the approval of the

ETC administrator on the written request. Periodic checking of workstations are done to ensure

that only approved software are installed. See Section 7.4: List of Software Resources

Laboratory Software Installation Procedures


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CSS is committed in providing the installation of the software required by the staffs in their

courses and academic duties. Softwares are to be installed in the designated laboratory rooms on

a high-end computer units for better utilization and performance of all software and hardware.

All softwares are tested for the compatibility and security, system format and license. CSS has

established guidelines that departments should follow before making a requests of software

installation in the laboratory rooms.

The staff or any representative from the requesting department can send request through the

online Helpdesk System in the HCT Staff Portal website. The online request contains

information such as requester’s name, location and software/hardware requested.

Once the online request is placed, it will automatically sent to the designated Building Helpdesk

coordinator. Then the coordinator will approve the installation and assign it to the technician

handling the laboratory room. The staff will also receive an email notification of the request and

the name of the technician assigned. Other requested free software or educational software not in

the server list must be first approved by the License Administrator.

The technician will perform the installation, do the necessary another testing of the software then

close the request. The technician is given five (5) days to complete the in the laboratory.

The staff will received an email notification of the completed task along with the link for giving

marks to the technician and a link for any feedback/complain.

Virus Protection

Every workstations in the laboratory room has a licensed anti-virus protection software. This

software was set to conduct daily quick scanning the hard drive, the roots and directories of the

folders for known viruses on ready mode or on boot up. It is regularly receiving updates of

signature for virus and spyware definition from the server and runs on the background for

scanning and detecting the virus. Virus are categorized as low risk, high risk and severe. The

antivirus automatically removes the severe and high risk cases but low risk cases are put into

quarantine stage.

The HCT Email

HCT provides an electronic mail (e-mail) access to all staffs and students. It is the main source

for communication among the departments and the teacher-student link for information

dissemination regarding the course outline, assignment, projects, etc. communication of the

provide support to the educational objectives. It is the college policy for all staff and students to


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use and have an access to email through the intranet and internet links, and to ensure that the

college’s resources serve this purpose as referred to Quality Assurance Manual).

Each staff receives 2 Gigabytes (GB) personal storage and network drive. Staff can access their

email through the HCT website Staff portal and click the Staff Email icon. Additional storage is

allocated to the Head of Department (HoD), Head of Section (HoS), Dean, Assistant Deans,

Admin Staffs and other staff when justified needed. The email is personalised and password can

be changed.

Each student receives 10 Gigabytes free email account and one (1) Terabytes (1TB) online

storage solution using the Microsoft Office 365. It features email alert, mobile notification,

messenger, and photo gallery and sky drive storage. Student needs to log-in at the HCT website

Student Portal and click the Student Email icon. The Microsoft Office 365 service is provided for

the Student Email. Each student should log-in on this format: [email protected]. The

email is personalised and password is sent through SMS and can be changed.

The HCT Website

The HCT Website is an Online Web Application that has been especially customized for the

benefit of the college’s end users which includes the students and staff who are considered as the

main actors of the institution. The HCT Website is being continuously updated with the latest

technology and design trends. The site is a new environment that primarily aims to respond to

the following objectives:

To provide all the needed information about the departments, units, centers, and the college as a

whole.

To update the users about all the announcements, news and events that are taking place in the

college.

To help them to easily access various college requirements (i.e. E-learning, Online forms, Online

surveys, Emails, Portals for both Staff and Students, Download forms, etc).

To provide the service for the staff and students aiding them in the technical issues.

The site also provides the students and staff an opportunity for an online collaboration with each

other. This gives them the means to send emails, and for the staff to send requests for any



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technical needs. The HCT website can be accessed through internet at www.hct.edu.om. The

HCT website policy is set out in the Quality Assurance Manual (Section 11.8).

Student’s Helpdesk and Printing Services

The students were given assistance by highly trained technicians from the Student’s Helpdesk

Center in Room N412 and other ETC Helpdesk rooms (ie BE37, ME206A, M245, and A106).

Student can request for wireless configuration and software installation or they can accessed it

through the HCT website Student Portal, software library section.

Printing services for students are available in the Rooms N418, ME218, CE017 and Library. The

student can send a print request from any of the laboratory rooms, go to any designated printing

rooms. All printing request are queued in the server system. The student needs to use a

reloadable access printing card, tap the card to the machine for available balance amount

validation and viewing of print request then print a request. The printing devices are managed by

the vendor/company.

All new and transferee students may get their respective user names and passwords from their

adviseor.

In case their names are not in the adviser’s list, the adviser has to send a request letter to the

helpdesk coordinator at Room N412 or an email at [email protected] for the creation of

student’s account.

Student’s user account will be created a day after they submitted the request.

Students can test their user name and password in any computer labs.

For lost or forgotten password, students must present their student’s ID to reset their password

together with the completely filled up service request form at the Student’s Helpdesk Center

(N412), Room BE37 (Business Bldg.), Room ME206A (Engineering Bldg.), Room M245

(Applied Science Bldg.) and Room A106 (ELC Bldg.)

Students’ user account will be reset or activated within 2 hours from the time of submission of

request.

For requests submitted beyond 3:00pm, students must wait until the next day for activation.

Students can test their user name and password in any computer laboratory rooms or in the

library.

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Wireless Services at HCT

The availability of wireless technology in HCT enables the staffs and students to utilize the

internet wireless access to their laptops and mobile phones. The wireless network is an extension

of the wired network infrastructure which allows an increase mobility and flexibility of network

users in the college. Wireless access points (WAP) are installed in the entire HCT premises that

includes the Admin, Applied Science, English Language Center, Engineering, Business

Buildings and its hallways even in the canteens.

All departments have an access to the internet via wireless configuration. The transmission speed

of the network decreases as the number of users increases and as the distance between the laptop

and the access point increases. ETC network team has installed additional wireless access point

(WAP) in some departments and improved the signal efficiency in the area, giving the staffs and

students more stable internet connection. The speed of the wireless access in the HCT is 54

mbps (old access point unit) and 1 gigabits (new access point unit). In the future, the old access

points will be replaced by the high-speed access points.

Wireless Connectivity

The college has implemented a secured wireless network connection, thus, the staffs and students

can avail this services by visiting any ETC Student’s Helpdesk Center. For the staff, they need to

make a wireless configuration request in the HCT Staff Portal. For the students, the technician

will ask some information in filling-up the On-Line helpdesk system such as the complete name

and ID number before configuring the laptop. The ETC network team has modified the wireless

connectivity for easier and secure in the management into three (3) different users, namely: Staff,

student and guest.

Data Center Services

The facilities provide an efficient, secure, and comprehensive administrative data processing

environment for core systems supporting the aim of the college, allowing anytime/anywhere

access to information across a variety of devices and platforms. It layouts the IT Infrastructure

for the college using the high-end computer and network system. The laboratory rooms avails the

services by the students and as follows:

Log in user accounts

File server services.

Exchange mail services


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Microsoft Live@Edu service

Microsoft Active Directory

VMWare Virtual Hosting Services

Windows Update Services

Key Management Services

System Center 2012 Configuration Manager

Forefront Endpoint Protection Antivirus

AutoCad Centeral Server

Internet Proxy Service

Forefront Endpoint Protection Antivirus

Anti-virus and security software

Backup and Data Management

Disaster Recovery(DR)

High Availability

4.13 Oracle Academy and Cisco Labs at HCT

The IT Department offers Oracle, CCNA and CCNP courses in the college. In support of this

endeavour, the Computer Services Section provides technical support for the successful delivery

of these courses.

The Center has allotted five (5) computer laboratory rooms to accommodate the participants of

these courses. Listed below are the laboratory rooms, as follows:

Course Name Room Assignment

CCNP 421


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CCNA 422

ORACLE 231, 234, 425

The laboratory technical support staffs are always ready to respond to any service requests

relating to the delivery of the above-mentioned courses, communicated through the Helpdesk

Services. Computer Laboratory Management Policies and General Guidelines also apply in

Oracle, and Cisco Laboratories.

Service Information to New Students

Information on the services provided by the Center is disseminated to new students by giving the

Student Handbook (Refer to QA Evidence Collections) during the college Orientation program.

Students are also encourage to look at the HCT website Student Portal for more information and

guidelines. http://www.hct.edu.om/student-portal

HEALTH AND SAFETY

Computer Laboratory Safety and Guidelines

The goals of computer laboratory safety guidelines should be to protect from injury those

working in the laboratory, others who may be exposed to hazards from the laboratory, and the

environment.

User’s Responsibilities

Students and staff must be responsible in securing all computing resources inside the computer

laboratory and working area as well as their own safety and health. All guidelines and policy

must be properly followed in order to avoid any accidents inside the computer laboratory.

Laboratory Staff Responsibilities

Always monitor the working conditions of every computer and other equipments of the different

computer laboratory as assigned by the Head of Section

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http://www.hct.edu.om/student-portal


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Overseeing the over-all cleanliness of different laboratory as well as the proper arrangement of

the chairs giving an environment for conducive to learning

Informs Head of Section about problems encountered related to the functionality of the network

and other computer-related issues that causes hindrance for the teaching methodology of the

lecturer.

Performs routine maintenance and troubleshooting of computers and networks in the computer

laboratory and working area for the entire HCT.

Working hours of the CSS department is from 8:00am-3:00pm, it is imperative that all

technicians are on-call within this time as long as any service request needs to be served, also

another shift from 1:00pm-8:00pm is available to respond to any request.

Carrying out any other tasks assigned by the Head of Section.

Health Guidelines for Computer Users

The guidelines discussed below may benefit students and teachers who use the computer

laboratory. The following guidelines are intended to help computer laboratory users understand

and reduce health risks associated with computer workstations.

The work surface is of sufficient area to accommodate the computer and all associated materials.

There is an adequate space beneath the surface for the user’s legs and feet. The keyboard and

mouse is directly in front of the user at a height that favors a neutral posture (23 to 28 inches).

An adjustable keyboard platform with mouse deck is designed to achieve objective or proper

posture with upper arms relaxed and wrists straight in line with the forearm.

The monitor is positioned at a distance of approximately arm’s length and directly in front of the

computer user. The top of the screen is not higher than eye level. The flat-screen monitors are

height adjustable, stackable monitor blocks can be used to achieve the desired height. Adjustable

monitor arms enable easy height adjustment for workstations with multiple users.

A well designed chair is also used in the computer laboratory because it favourably affect

posture, circulation, the amount of effort required to maintain good posture, and the amount of

strain on the back. Desired features of a chair include: pneumatic seat height adjustment, back

height adjustment, seat depth adjustment (either by moving the back of the chair or moving the

seat pan), and 360 degree swivel.

The laboratory room is well ventilated, positioned the terminal at a right angle to windows; and

tilting the monitor to avoid reflection from overhead lighting.


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Hazards and Risks

Hazard is the potential to cause harm, injury or damage which may arise from unsafe conditions

and practices. The risk is the likelihood that harm, injury or damage will occur. Students must

be aware of any hazards specific to activities they are expected to undertake as part of their

studies. Staffs have the responsibility and vested interest in making a concerted effort to correct

and improve their work conditions and practices. Listed below are safety precautions that must

be undertaken to protect the health and safety of students and staff inside the laboratory.

Smoking is strictly prohibited inside computer laboratories

Do not put any type of hot object, such as cigarette butts, in trash cans.

Laboratory works must be done under the supervision of qualified lecturers and laboratory

technicians.

Electrical cords should be placed away from aisles or other pedestrian walkways.

Never use electrical cords that are frayed or have exposed wiring.

Do not overload electrical outlets by using multiple extension cords, etc.

Perform regular maintenance on all equipment. Promptly remove/repair defective equipment.

Understand and use all pertinent safety precautions when using electrical appliances and

equipment.

Staffs are responsible for the control of fire fuel source hazards.

Staffs should be aware of the evacuation routes and exits, and will proceed to them when

instructed.

Reporting Hazards/Safety Problems

Anyone who becomes aware of a health or safety hazard must report it immediately to any staff

on site and call the Helpdesk Office at telephone no. 24473689 local ext. no. 5089 or the

Maintenance Department at telephone no. 24473658 local ext. no. 5058.

Accidents and Injuries

Electric Shock


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Electric shock is a common accident that may be encountered while inside the laboratory. The

duration, magnitude and path of an electric shock are of critical importance. The most common

paths are from hand to hand or from hand to opposite foot, via the heart. The human body can be

prevented from becoming part of an electrical circuit by following these common rules:

Never use an electrical appliance, which seems faulty or looks to be in poor condition.

Avoid simultaneously touching an exposed metal surface whilst using an electrical appliance or

piece of equipment, and always use double insulated appliances when working in wet areas.

If someone receives an electric shock,

Immediately switch off the current.

If they are unconscious do not waste time looking for a hidden switch or socket; stand on dry

non-conducting material, such as a rubber mat, wood, and use rubber gloves, dry clothes, dry

rope or wood to push or pull them away from the source of electrocution.

Seek medical assistance from the nearest clinic after an electric shock incident, whether or not

the person lost consciousness.

Medical Conditions

Students who have any type of medical condition which may require special first aid treatment

(e.g. allergy, heart problems, high blood pressure, etc.) must inform their teachers or any staff on

site about their situations. In any case, a student is attacked by his/her illness, call the attention of

any staff and seek for first aid treatment from the HCT clinic.

Reporting Accidents and Injuries

Report any accident or injury to any staff in the location, no matter how trivial it may appear. In

cases of serious accident, injury or illness, immediately call the Helpdesk Office at telephone no.

24473689 local ext. no. 5089 or contact directly the Emergency Services Unit for immediate

medical assistance.

First Aid Procedures

For persons attending to others who are injured:


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Ensure own safety / keep calm.

Attend to the injured person.

Obtain First Aid Assistance from HCT clinic.

Remain with injured person until assistance arrives.

If medical assistance is required then call the Emergency Services Unit from the nearest hospital

to send ambulance and medical team.

Fire Prevention and Evacuation Procedures

The center has developed an evacuation plan for computer laboratories to be used during

alarm/emergency situations. Staff and students are requested to be aware of the plan and be

prepared to properly respond in the event of an emergency situation.

Alarms

Computer laboratories are equipped with automated alarm devices. However, these systems do

not ensure all emergency/fire situations will be suppressed. To ensure the safety of students and

staff, complete evacuation of the area during an alarm situation is strongly encouraged.

In the event of an alarm/fire, staffs should practice the following procedures:

Remain calm, do not panic. Rescue persons in immediate danger.

Report fire to the Maintenance Department by dialling 24473658 local ext. no. 5058 or the

Emergency Services Unit by dialling 9999. Inform other occupants of the area about the

situation.

Extinguish fire by using a portable fire extinguisher. Pull alarm first; extinguish after. Never

attempt to extinguish a fire unless you can do so safely.

Contain fire at point of origin by closing all doors and windows.

Evacuate the area using the established procedures.


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Evacuation Procedures

Students and staff are advised to familiarize themselves with fire escape routes and evacuation

procedures. Notices are displayed in the computer laboratories.

Prepare and evacuate the area through the nearest emergency exit. Walk; do not run. Do not use

elevators.

Rescue anyone in the working area or corridors that might need help during evacuations because

of restricted mobility (e.g. someone with a leg in plaster) or special needs. This includes anyone

with a long-term disability and individuals that might not hear an alarm.

Close but do not lock all doors as you leave.

Before exiting through any closed door, check for heat and the presence of fire behind the door

by feeling the door with the back of your hand. If the door feels very warm or hot to the touch,

advise everyone to proceed to another exit.

Do not re-enter buildings until the Emergency Services gives permission.

In the event you are unable to exit the area:

Remain calm; do not panic

Remain low; crawl if necessary.

Place a cloth, wet if possible, over your mouth to serve as a filter.

Signal for help from a window. Use a towel, clothing, sign etc.

It is the responsibility of the staff to assist students during alarm/emergency situations. Students

may not be aware of exits/alternative exits and the procedures that should be taken during alarm

situations.

Staffs should calmly inform students of the proper actions to be taken and assist them with the

evacuation.

Housekeeping


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General Rules

Keep computer laboratories free from clutter, clean up work surfaces.

Doorways, corridors, hallways, and aisles must be kept clear of all obstructions (e.g., office

furniture, etc.) which might present a fire hazard and impede escape routes.

Never block stairway entrances, even temporarily. No obstructions should be left on steps or

landings. Fire doors should always remain closed.

Personal Safety

Good housekeeping contributes to personal safety and fire prevention in the workplace. Make

sure that you are familiar with your building and area emergency procedures in the event of fire

or other accidents. Do not enter restricted areas unless you are authorized to do so, and at all

times observe the warnings given.


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MAINTENANCE

Computer Laboratory Cleaning and Maintenance

A computer laboratory needs to be cleaned and maintained on a regularly scheduled basis.

Besides the obvious places such as the tops of system cabinets and the floor surface, periodically

clean underneath the raised floor and any other dust-catching surfaces.

Thorough cleaning will keep the computer laboratory free from harmful dust and contaminants,

which can infiltrate equipment and cause overheating, unnecessary wear, and reduced filter life.

The forced air from the air conditioning systems and the blowers within computers are designed

to keep the electronic components operating at a temperature that ensures long life and maximum

reliability. An excessive amount of dust will reduce the heat transfer of electronic components.

This will increase the component's temperature and shorten its life.

The computer laboratory technical staff will check all equipment inside the laboratory including

the network connection 15 minutes before the start of the class to ensure the working conditions

of all equipment as well as the cleanliness and tidiness of every laboratory. All computer

laboratories which are not clean are reported immediately to the Maintenance Department.

Other technical issues can be reported directly to the On-Line Helpdesk System.

Software Preventive Maintenance

Update the anti-virus software

All computers in the laboratory rooms are protected from any virus attack and infection. Each

unit has installed a licensed anti-virus software that receives regular updates from the server and

regularly run a scanning on the background. If a virus is detected, it is automatically deleted or

put into a quarantine status. The technician will have to check the status report or log for further

action.

Change passwords.


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For security precaution, it is advised to change your system passwords periodically.

Check browser history and cache files.

Check that the user history files and Internet cache settings are set properly (cache size). Delete

the cache files and history files then reset the history files from the beginning unless a specified

period is set. By deleting the cache, downloads from the Web actually speed up since there is

more space available to store the temporary files.

Backups of Files.

Make confirmation of saving the files from all laboratory rooms. Periodically, the computers are

formatted using an image file and all the files will be deleted. Formatting of lab computers are

usually done at the end of the Summer Semester or when needed.

Driver Updates

Installing of the latest drivers for printers, modems, sound cards, video cards, and other devices

are done in each computers during formatting. When updates of the new driver becomes

available, download the driver and run the update.

Check the operating system and applications.

All lab computers are installed with either Windows 7 or Windows 10 operating system. All

drivers are updated and installed in each computer.

Uninstall unnecessary software. (Downloaded from the net)

Scheduled shutdown.

To maintain the efficiency and life of laboratory computers, a scheduled shutdown of machines

is programmed to automatically turned-off by itself when the scheduled time has come.

Normally, the default time of daily shutdown is 8:00 in the evening.


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Customized image file

During formatting of laboratory computers, an image cloning software is used to uniformly

format all computers using a customized image file. A customized image file has all the

softwares and updated drivers needed for the specified lab room.

Hardware Preventive Maintenance

Checking the cable connections.

Making sure all the power plugs are properly connected in the power outlets. Check also the

VGA cable and network cable if tightly secured.

Cleaning CPU and Monitor screen

Regularly check for any dust on top of the CPU and Monitor screen then use the appropriate

screen-cleaning cloth.

Cleaning of keyboard and mouse

Regularly check for any dust on keyboard and mouse then use the appropriate cleaning cloth.

Check any broken or defective keys. Gently clean the optical lens of the mouse.

Checking the CPU fan.

Check regularly the CPU's cooling fan if it is working and to prevent from overheating the

computer. When the fan stops working, the air temperature inside the CPU will drastically

increase that might lead to fire accident.

Clean the mouse.

It never hurts to make sure the mouse is free of dust and grime. Use isopropyl alcohol to clean

the ball and the internal rollers to remove any grease, oil, and dust that may have accumulated.

Check the power sources.


2017

74

Make sure systems are plugged into protected outlets or power strips, if not uninterruptible

power supplies.

Check the fan.

Remember to check that the CPU's cooling fan is working and that the airflow isn't impeded by

dust. Use canned air to blow out any loose dust. Blow the dust out from the inside of the supply.

Exercise extreme caution when working on an open power supply. There are potentially lethal

voltages present.

Check and clean CPU peripherals.

Check regularly the CPU's cooling fan if it is working and to prevent from overheating the

computer. When the fan stops working, the air temperature inside the CPU will drastically

increase that might lead to fire accident.


2017

75

IT INFRASTRUCTURE AND RESOURCES

Current IT Infrastructure

Currently HCT is running nearly 15 different services within their Primary Data Center. Most of

the applications are deployed on an Intel based server infrastructure with MS Windows family

product.

Around 5 Services are running on high performance desktop machines. Apart from these 5

Desktop machines, most of HCT services are running on rack mounted branded Servers. NAS

Appliance with Ms Windows 2003 R2 Storage Server is used as Shared File Server with User

level Quote & Filtering enabled on it.

Around 5 to 7 Services are business critical Services, which will be target for a maximum uptime

& availability. These services include E-Learning Portal, External Web Services, Messaging

System, Oracle Database, and File & Print Services.

Attached list of existing IT Infrastructure set up, configuration and equipment specifications:

S/No. Manufacturer Model Qty Description

Primary Site

1 DELL M620 7 Esxi 5.5

2 EMC VNX5300 1 SAN/NAS

3 DELL R420 1 Domain Controller - Active

Directory

4 DELL PowerEdge 2970 1 Document Management system

5 Huawei RH1288 V2 rack server 1 Backup

6 FUJITSU RX300 S7 3 Esxi 5.5

7 FUJITSU CS800 1 NAS

8 FUJITSU DX90 1 SAN

9 Dell LT2000 1 Dell Tape Library - Veem backup


2017

76

10 Dell Dell R710 1 SCCM

11 DELL PowerEdge 2950 2 Power Factory Application

DR Site

1 FUJITSU BX900 1 Esxi 5.5

2 FUJITSU BX900 1 Esxi 5.5 Virtual Center

3 DELL R420 1 Domain Controller - Active

Directory

4 EMC VNX5300 1 SAN/NAS

N

o

Server Installed services

and Applications

Service and

Application version

Details

1 HCTSRVADS Door Access System

Apps

Door Access System

Apps

This Serivce managing

HCT Door access and it

data.

2 HCTSRV-TRC TRC-IDP Server

Apps

TRC-IDP Server

Apps

This service allows

HCT users to login

TRC (The Research

Center) servers

3 HCTSRVCAS0

1

CAS Email

Exchange 2013

CAS Email

Exchange 2013

It provides HCT Staff

connection to email

system

4 HCTSRVMBX0

1

Mailbox Email

Exchange 2013

Mailbox Email

Exchange 2013

It provides email

storage for HCT Staff

5 HCTSRVCAS0

2

CAS Email

Exchange 2013

CAS Email

Exchange 2013

It provides HCT Staff

connection to email

system (Backup)

6 HCTSRVMBX0

2

Mailbox Email

Exchange 2013

Mailbox Email

Exchange 2013

It provides email

storage for HCT Staff

(Backup)


2017

77

7 HCTSRVMEDI

A

Streaming Media

Server Adobe media

player

Streaming Media

Server Adobe media

player

This server provides

online media service

for HCT graduation

ceremony

8 HCTSRVACAD AutoDesk NetServer

License

AutoDesk NetServer

License

Provides Autocad

license to client

machines

9 HCTSRVREG Oralce10G

Apps,MySQL,Apac

he

Oralce10G

Apps,MySQL,Apac

he

Ministry Registration

server

10 HCTSRVFSS01 File Server File Server It provides file sharing

and storage services to

HCT users

11 HCTSRVPDC0

1

Microsoft LDAP &

DNS

Primary Domain

Controller windows

2012 server and

DNS

It provides Active

Directory User and

Computer Accounts.

User

Authentication,Individu

al and group policy.

12 HCTSRVPDC0

2

Microsoft LDAP &

DNS

Additional Domain

Controller windows

2012 server and

DNS

It provides Active

Directory User and

Computer Accounts.

User

Authentication,Individu

al and group policy.

(Replication with PDC)

No Server Installed

services and

Applications

Service and

Application version

Details


2017

78

13 HCTSRVVDC01 Microsoft

LDAP & DNS

Virtual Domain

Controller windows

2012 server

Backup and

Replication of

LDAP and DNS

14 Office 365 Microsoft

Hosted Student

Email

service/one

drive/Microsoft

office 2016

downloadable

Exchange server 2013 It provides student

Email service and

also provide HCT

users one

drive/Microsoft

office 2016

downloadable

service.

15 EOP Staff Email Exchange online

Protection

(AntiSpam)

Microsoft

hosted service

EOP Staff Email

It provides

Antispam protection

for Staff Emails

16 HCTSRVSCOM Microsoft server

2012R2, SCOM

(system center

operation

manager 2012)

with

Management

Packs

SCOM 2012,

Exchange/AD/Fileserver

management packs 2008 It provides to

Monitor all

Windows server

services and

configure the Alert

by criteria.

17 SCCM 2012

Server

Microsoft

Forefront

Antivirus

Endpoint protection It provides antivirus

protection in HCT

clients PC

18 SCCM 2012

Server

System Center

2012

System Center 2012 -

Software

Updates/deployment

it provides software

update/application

deployment in Lab

19 Backup Server Veeam BACkup

Server

Veeam Backup ver. 7 it provides backup

on device and tape

20 VMWARE

Vcenter

VMWare

Vcenter 5.5

VmwAre Management

Server 5.5

it provides Vmware

management on all

hosts servers


2017

79

21 VMWAre Esxi

Host Server 1 -

PR Site

VmWaRe Esxi

5.5

VmWare host Server 5.5

it provide hosting

server of vm servers

22 VMWAre Esxi

Host Server 2 -

PR Site

VmWaRe Esxi

5.5

VmWare host Server 5.5

it provide hosting

server of vm servers

No Server Installed services and

Applications

Service and

Application version

Details

23 VMWAre Esxi

Host Server 3 -

PR Site

VmWaRe Esxi 5.5 VmWare host

Server 5.5

it provide

hosting server

of vm servers

24 VMWAre Esxi

Host Server 4 -

PR Site


Server 5.5

it provide

hosting server

of vm servers

25 VMWAre Esxi

Host Server 5 -

PR Site


Server 5.5

it provide

hosting server

of vm servers

26 VMWAre Esxi

Host Server 6 -

PR Site


Server 5.5

it provide

hosting server

of vm servers

27 VMWAre Esxi

Host Server 1 -

DR Site


Server 5.5

it provide

hosting server

of vm servers

28 VMWAre Esxi

Host Server 2 -

DR Site


Server 5.5

it provide

hosting server

of vm servers

29 CiscoLAB

SRV 1

Microsoft TMG Internet

Gateway

Microsoft TMG

Internet Proxy

Server it provide

internet


2017

80

gateway for

cisco lab

30 CiscoLAB

SRV 2

Microsoft Cisco domain

Server

Domain,AD,DHCP it provides

domain and

dhcp ip on

clients

31 SMSSRV Microsoft Server Microsoft Server it provides

software

library for

installation

technician

32 HCTSRVNAS home drive access NAS home drive access

NAS

it provides

homedrive of

staff/student

33 emc SAN

Storage

Unified Storage Emc Storage it provides

storage to all

vm servers

34 HCTLABMON PC

Availablility/Apache/Mysql

Microsoft Server it provides free

access pc

avaialiblity

35 Vmturbo server Report server of Vmware Vmturbo 4.6 it provides a

report of

Vmware

infrstructure

No Server Installed

services and

Applications

Service and

Application version

Details


2017

81

36

HCTSRVKMS12R2

Volume

Activation

Management

Tool (VAMT)

• Activate windows

1. Windows Server

2012 R2 (Standard /

Enterprise

/Datacenter)

2.Windows Server

2012 (Standard /

Enterprise

/Datacenter)

3.Windows 8

(Enterprise /

Professional)

4.Windows 8.1

(Enterprise /

Professional)

5.Windows 7

(Enterprise /

Professional)

6.Windows Server

2008 R2 (Standard /

Enterprise

/Datacenter)

7.Windows Server

2008 (Standard /

Enterprise

/Datacenter)

8.Windows Vista

(Standard / Enterprise

/Datacenter)

• Activate Office

1.Office Professional

Plus 2010

2.Office Professional

Plus 2013

3.Visio Professional

2010

4.Visio Professional

2013

Activate the

Microsoft software

licensed


2017

82

37 vdiesxi01 Host all Zero

Clinet Servers

and Template

ESXI 5.1

38 vdiesxi02 ESXI 5.1

39 vdiesxi03 ESXI 5.1

40 HCTSrvBroker VMware

Horizon View

VMware Horizon

View 5.2

Deploing the vm

PC to zero Claint

controls

41 HCTSrvProfile for student

profile

student profile

42 HCTSrvVDIVC VCenter 5.1

,VMware View

Composer

Vsphere Client 5.1

mange all serves in

zero client

43 ZeroClientController Pano System

for VDI 6.0

linux os centos mange all pan logic

Screen

List of Active Network Components and IP Telephony Equipment

Network Infrastructure

Virtual Servers

SN Server Purpose Specifications

1 System Management Server Software Distribution Virtual Machine

2 Internet Security and Acceleration

(ISA) Server

Internet Connection Virtual Machine

3 Mail Exchange Server (front-end) E-mail Server Virtual Machine

4 Mail Exchange Server (back-end) E-mail Server Virtual Machine

5 EPO Server McAfee Antivirus

Server

Virtual Machine

6 Oracle Development Server HCT Database Systems Virtual Machine


2017

83

7 Web Server HCT Web Hosting Virtual Machine

8 E-Learning Server (Back-end) E-Learning Portal Virtual Machine

9 E-Learning Server (Front-end) E-Learning Portal Virtual Machine

Physical Servers

SN Server Purpose Specifications

1 Data Server Domain Controller Active Directory HP DL380

2 Additional Domain Controller ADC Data IBM PC

3 DHCP Server Old Building Network HP PC

4 Storage Server File Server HP DL380

5 Wireless Server Wireless Network Fujitsu PC

6 Registration Server Students Management

System

HP Blade

Server

7 HCT-Oracle Server Oracle 10g Server for the

Lab

HP PC

8 Back Up Server Data Backup HP DL380

9 Virtual Center Virtual Server

Management Console

HP DL380

10 AutoCAD Server 1 Engineering Software DELL

11 AutoCAD Server 2 Engineering Software DELL

12 VMWare enclosure ESX Servers Primary

Site

HP Blade

server

13 ESX Server (DR) Disaster Recovery Site HP DL380

14 ESX Server (DR) Disaster Recovery Site HP DL380

15 Storage Server (DR) Disaster Recovery Site HP DL 100


2017

84

16 NAS Storage (DR) Disaster Recovery Site HP DL380

17 ISA Server (CISCO) Lab ADSL Line Fujitsu PC

18 Document Management System

Server

Archive and Workflow Dell 59750

19 Unity Software Server IP Phone

20 Billing Software Server IP Phone

CISCO Products

SN CISCO Products (Resources) Quantity

1 Router linked to Ministry of Manpower

Used for Registration and Finance Systems 1

2 Data switches New Building 24

Old Building 10

ELC 34

3 Core Switches New Building and ELC 2

Non-CISCO Products

SN Non-CISCO Products (Resources) Quantity

1 Data Switches New Building 2

Old Building 28

2 NICs (Network Interface

Cards)

100 MB 137

1GB 1051


2017

85

IP Telephony

SN CISCO Products (Resources) Quantity

1 Router for Voice/IP Telephony systems 1

2 Call Manager 2

3 POE Switches 7

4 IP Phones 156

5 Fax Machines 7


2017

86

List of Computer Laboratories

SN Room No Lab Designation Location

1 413 IT Lab

New Building

2 414 IT Lab

3 415 Course Project Lab

4 416 Hardware Troubleshooting and

Simulation Lab

5 417 IT Lab

6 418 Free- Access Lab

7 419 Free-Access Lab

8 420 IT Lab

9 421 CISCO Lab

10 422 CISCO Lab

11 424 Linux Lab

12 425 Oracle Academy Lab

13 222 IT Lab



16 211 IT Lab

Old Building

17 218 IT Lab

18 239 IT Lab

19 240 IT Lab

20 244 IT Lab

21 Pharmacy Pharmacy Lab


2017

87

22 Caravan 2 Fashion Design Lab

23 Caravan 5 Fashion Design Lab

24 A006 AutoCAD Lab

Engineering

Department

25 A008 AutoCAD Lab

26 ME207 AutoCAD Lab

27 ME215 AutoCAD Lab

28 CE113 AutoCAD Lab


30 CE118 Free-Access Lab


32 A022B Multimedia Lab

ELC

33 A021 Multimedia Lab



36 A101 IT Lab

37 A104 IT Lab

38 A108 IT Lab

29 A109 IT Lab


2017

88

List of Software Resources

List of Software Installed in the Computer Laboratories of New Building

SN Room No Lab Designation Location

40 A115 Free Access Lab ELC

41 B115 Free Access Lab

Total No. of Labs = 41

Lab No. of PCs and

Specifications List of Softwares

N 413

Total No. of PCs : 31

Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader XI

Adobe Master Collection

2017

Adobe After Effects CC

2017

Adobe Audition CC 2017

Adobe Bridge CC (64bit)

Adobe Creative Cloud

Adobe Dreamweaver CC

2017

Adobe Edge Animate CC

2017

Adobe Extension Manager

CC


2017

89

Adobe Extension Manager

CS6

Adobe Fireworks CS6

Adobe Flash Professional

CC 2017

Adobe Illustrator CC 2017

Adobe InCopy CC 2017

Adobe InDesign CC 2017

Adobe Lightroom

Adobe Media Encoder CC

2017

Adobe Muse CC 2017

Adobe Photoshop CC 2017

Adobe Prelude CC 2017

Adobe Premiere Pro CC

2017

Adobe SpeedGrade CC

2017

Adobe Flash Builder

4.7BlueJ Ver 3.1.1

Cisco Packet Tracer Student

6.2.0.0052

Code Blocks 10.05

Easy PHP 12.1

Google Chrome

jGRASP Ver 1.8.8_20

Microsoft Expression


2017

90

Microsoft Expression Web

4 Super Preview


4

Microsoft FrontPage 2003

Microsoft Office 2010

Microsoft Access 2010

Microsoft Excel 2010

Microsoft InfoPath

Designer 2010

Microsoft InfoPath Filler

2010

Microsoft OneNote 2010

Microsoft Outlook 2010

Microsoft PowerPoint 2010

Microsoft Project 2010

Microsoft Publisher 2010

Microsoft SharePoint

Workspace 2010

Microsoft Word 2010

Microsoft Visual Studio

2010


2012

Mozilla Firefox

Net Beans 6.9.1

Notepad ++ Ver 6.6.6


2017

91

Student Management

System

Sun Virtual Box Ver 3.1.6

System Center 2012

Endpoint Protection

VLC Media Player

VMware Player 5.0.0

WampServer 2.1

WinRAR 4.01

Images

RedHat Linux


2017

92

Lab No. of PCs and


N 414


Brand : Fujitsu

OS : Windows 10

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

8085 Simulator

Adobe Reader XI

Android Studio

Code Blocks 10.05

Eclipse

Emulator 8086 Ver 3.27p

GNS 3 0.8.3

Google Chrome

Hypertm

Java FX Scene Builder 4.0

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1



4 Super Preview


4

Microsoft Forefront




Microsoft InfoPath

Designer 2013


2017

93


2013






Workspace 2013

Microsoft Word 2013


Microsoft SQL Server 2008



2010


2012

Mozilla Firefox

Net Beans 6.9.1

Net Beans 8.0.2


Oracle VM VirtualBox

Prolog 6.0.2

SQLite

SQL Server 2008

SQL Server 2012

Visual Pagadigm 12.1


2017

94

V L C Player

VMWare 12

WampServer 2.1

Xampp

WinRAR

Images

RedHat Linux

Windows XP with Oracle

11 G

Windows Server 2012

RedHat Linux


2017

95

Lab No. of PCs and


N 415


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Flash Player 20

Adobe Reader XI

Android Studio 1.3.2

BlueJ Ver 3.1.1


6.2.0

Code Blocks 10.05

Emulator 8086

Google Chrome

GNS3

HyperTerm

Java FX 1.1 SDK

JFlap

jGRASP Ver 1.8.8_20

Logisim



4 Super Preview


4




2017

96



Microsoft InfoPath

Designer 2010


2010






Microsoft Word 2010


2012

Netbeans 6.9.1


Oracle VM Virtual Box Ver

4.1.22

Prolog

Putty

System Center 2012

Endpoint Protection

TeraTerm

VLC Media Player

VMware Player 5.0.0

WampServer 2.1

WinRAR 3.80


2017

97

Images

RedHat Linux

Windows 2003


11 G

Windows 7 Lite

Windows Server 2012


2017

98

Lab No. of PCs and


N 416


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Flash Player 20

Adobe Reader XI

Android Studio 1.3.2

BlueJ Ver 3.1.1


6.2.0

Code Blocks 10.05

Emulator 8086

Google Chrome

GNS3

HyperTerm

Java FX 1.1 SDK

JFlap

jGRASP Ver 1.8.8_20

Logisim



4 Super Preview


4






2017

99

Microsoft InfoPath

Designer 2010


2010






Microsoft Word 2010


2012

Netbeans 6.9.1



4.1.22

Prolog

Putty

TeraTerm

VLC Media Player

VMware Player 5.0.0

WampServer 2.1

WinRAR 3.80

Images

RedHat Linux

Windows 2003


2017

100


11 G

Windows 7 Lite

Windows Server 2012


2017

101

Lab No. of PCs and


N 417


Brand : Lenovo

OS : Windows 7 32

Bit

Processor : Core 2

RAM : 2 GB Ram

Hard Disk : 160 GB

7-Zip

Adobe Reader X

BlueJ

Cisco Networking Academy

Exploration 1 - 4

Cisco Packet Tracer 5.3.3


Code Blocks 10.05

Easy PHP

Google Chrome

JGrasp Ver 1.8.8_20

Macromedia Flash 8



Design 4


Encoder 4 Screen Capture


Encoder 4 SDK


Encoder 4


4 Super Preview


2017

102


4

Microsoft Office FrontPage

2003




Microsoft InfoPath

Designer 2010


2010







Workspace 2010

Microsoft Word 2010

Microsoft System Centre

2012


Oracle Virtual Box Ver

4.1.22

Project Libre

Prolog 6.0.2

VLC Media Player


2017

103

VMware Player 5.0.0

WampSever 2.1

WinRAR 4.01

Images

RedHat Linux


2017

104

Lab No. of PCs and


N 418


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

8085 Simulator Ver 1.0

Adobe Reader X

BlueJ Ver 3.1.1

CCleaner


Discovery 1 - 4

Exploration 1 - 4


Ver. 6.2

Easy PHP 12.1


Extreme Copy Pro 2.3.4

GNS 3 0.8.3

Google Chrome

GSpot 2.60

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1

Microsoft Forefront




2017

105


Microsoft InfoPath

Designer 2010


2010







Workspace 2010

Microsoft Word 2010


2012

Mozilla Firefox

Oracle VM VirtualBox

Student Management

System

VMware Player 5.0.0

WampServer 2.1

WinRAR 3.80

Images

RedHat Linux


11 G

Windows Server 2012


2017

106

Lab No. of PCs and


N 419


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

8085 Simulator Ver 1.0

Adobe Reader X

BlueJ Ver 3.1.1

CCleaner


Discovery 1 - 4

Exploration 1 - 4


Ver 6.1

Code Blocks 10.05

Easy PHP 12.1

Eclipse



GNS 3 0.8.3

GNUSim8085 Ver 1.3.7

Google Chrome

ITE Virtual Desktop

ITE Virtual Laptop

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1



2017

107


Design 4




Encoder 4 SDK


Encoder 4


4 Super Preview


4

Microsoft Forefront




Microsoft InfoPath

Designer 2010


2010







Workspace 2010

Microsoft Word 2010


2017

108




2012

Mozilla Firefox

Net Beans 6.9.1


Oracle 11g

Oracle VM Virtual Box

PDF Creator 1.5.0

Prolog 6.0.2

Student Management

System

VMware Player 5.0.0

WampServer 2.1

WinRAR 3.80

Images

RedHat Linux


11 G

Windows Server 2012


2017

109


2017

110

Lab No. of PCs and


N 420


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader X

Android Studio

BlueJ Ver 3.1.1


Discovery 1- 4

Exploration 1 - 4


Ver

Code Blocks 10.05

Easy PHP 12.1

Eclipse Ver 3.6.2


Google Chrome

ITE Virtual Desktop

ITE Virtual Laptop

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Logisim Win 2.6.2



Design 4




2017

111


Encoder 4 SDK


Encoder 4


4 Super Preview


4





Microsoft InfoPath

Designer 2010


2010







Workspace 2010

Microsoft Visio 2010

Microsoft Word 2010




2017

112


2012

Mozilla Firefox

Net Beans 6.9.1



4.1.22

SWI Prolog Ver 6.0.2

System Center 2012

Endpoint Protection

VLC Media Player

VMware Player 5.0.0

WampServer 2.1

WinRAR 3.80


2017

113

Lab No. of PCs and


N 421


Brand : Lenovo

OS : Windows 7 64

Bit

Processor : Core 2

RAM : 4 GB Ram

Hard Disk : 160 GB

ACL Educational Edition 9

Adobe Reader9

Cisco IP Communicator 2.1


Discovery 1 - 4

Exploration 1 - 4 Cisco Packet Tracer

Student 6.22

Cisco Virtual Desktop

Cisco Virtual Laptop

Google Chrome

jGRASP Ver 1.8.8_20

JFLAP


Microsoft Expression Design 4

Microsoft Expression Encoder 4 Screen Capture

Microsoft Expression Encoder 4 SDK

Microsoft Expression Encoder 4

Microsoft Expression Web 4 Super Preview

Microsoft Expression Web 4

Microsoft Forefront



2017

114



Microsoft InfoPath Designer 2010

Microsoft InfoPath Filler 2010






Microsoft SharePoint Workspace 2010

Microsoft Word 2010

Mozilla Firefox

NetBeans Oracle Virtual

Box Ver 4.1.22

TeraTerm

WinPcap

Lab No. of PCs and


N 422


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

ACL Educational Edition 9

Adobe Reader9

Cisco IP Communicator 2.1


Discovery 1 - 4

Exploration 1 - 4 Cisco Packet Tracer

6.0.1.0011, 6.22

Cisco Packet Tracer

Student

Cisco Virtual Desktop

Cisco Virtual Laptop

Ethereal 0.99.0

Google Chrome

JFLAP






2017

115




Microsoft Forefront












Microsoft Word 2010

Mozilla Firefox

Netbeans

NotePad++ Ver6.5

Oracle Virtual Box Ver

4.1.22

TeraTerm

WinPcap

WinRar 3.71


2017

116

Lab No. of PCs and


N 424


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader X



Discovery 1- 4 Code Blocks 10.05

Google Chrome

GSpot Ver 2.60

Hyenae Ver 0.1.1

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Red Hat Linux (Image)







Microsoft Expression Web 4 Microsoft Office 2010












Microsoft Word 2010 Microsoft SQL Server 2008


2017

117

Microsoft Visual Studio 2010

Microsoft Visual Studio 2012

Mozilla Firefox

Net Beans 6.9.1

Oracle VM Virtual Box Ver 4.1.22

VLC Media Player

VMware Player 5.0.0

WinPCap

WinRAR 3.80

Images

RedHat Linux

Windows XP with Oracle 11 G

Lab No. of PCs and


N 425


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader X

BlueJ Ver 3.1.1


Discovery 1 - 4 Code Blocks 10.05

ExtremeCopy Pro 2.3.4

EasyPHP DevServer VC9

Manager version 14.1.0.0

EasyPHP Manager version

5,3,5,0

Google Chrome

GSpot 2.60

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1




2017

118


Microsoft Forefront













Microsoft Word 2010


2012

Mozilla - Firefox version

42.0


VMware Player 5.0.0

WampServer 2.1

WinRAR 3.80

Images

Windows XP with Oracle 11

G


2017

119

Lab No. of PCs and


N 222


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader X

AutoDesk 2017

3 D Max 2017

BackBurner 2017

Composite 2017 BlueJ Ver 3.1.1

CCleaner Ver 3.28.1913


Exploration 1 - 4 Cisco Packet Tracer 5.3.3

Code Blocks 10.05

Easy PHP 12.1

Eclipse


Google Chrome

JavaFX Scene Builder 2.0

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1






2017

120




Microsoft Office FrontPage

2003












Microsoft Word 2010




2012

Mozilla Firefox

NetBeans IDE 8.0.2



2017

121

Student Management

System

Sun Virtual Box Ver 3.1.6

System Center 2012

Endpoint Protection

VMware Player 5.0.0

WampServer 2.1

WinRAR 4.01

Images


G

Lab No. of PCs and


N 231


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader X

AutoDesk 2017

3 D Max 2017 BlueJ Ver 3.1.1


Discovery 1 - 4


Code Blocks 10.05

CCleaner

Easy PHP 12.1

Eclipse


2017

122


Ethereal Network Analyzer

0.99.0

GNS 3 0.8.3


Google Chrome

ITE Virtual Desktop

ITE Virtual Laptop

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1















2017

123







Microsoft Word 2010




2010


2012

Mozilla Firefox

Net Beans 6.9.1


PDF Creator 1.5.0

Prolog 6.0.2

Student Management

System

System Center 2012

Endpoint Protections

VM Virtual Box Ver 4.1.22

VMware Player 5.0.0

WinRAR 4.01

Images


Lab No. of PCs and


N 234


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader X

AutoDesk 2017

3 D Max 2017 BlueJ Ver 3.1.1


Discovery 1 - 4


Code Blocks 10.05

Easy PHP 12.1

8085 Emulator

CCleaner

Eclipse


Ethereal Network Analyzer

0.99.0

GNS 3 0.8.3


2017

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Google Chrome

ITE Virtual Desktop

ITE Virtual Laptop

Java FX 1.1 SDK

jGRASP Ver 1.8.8_20

Logisim Ver 2.7.1


















2017

125

List of Software

Installed in the

Computer

Laboratories of Old Building



Microsoft Word 2010




2010


2012

Mozilla Firefox

Net Beans 6.9.1

Notepad ++

Oracle 11g

PDF Creator 1.5.0

Prolog 6.0.2

Student Management

System

System Center 2012

Endpoint Protection

VM Virtual Box Ver 4.1.22

VMware Player 5.0.0

WinRAR 4.01

Images


G


2017

126

Lab No. of PCs and


F211


Brand : Fujitsu

OS : Windows 7 64

Bit

Processor : i7-3770

@3.4Ghz

RAM : 8 GB Ram

Hard Disk : 2 TB

Adobe Reader

Adobe Flash Player

ChemOffice

Code Blocks

Google Chrome

J Grasp

Microsoft .Net

Microsoft Web Expression

Microsoft Office Front Page

2003




Visual Studio 2012

Net Beans

Notepad ++

Forefront Antivirus

VLC Player

VMware Player

WinRAR

F218


Brand : Fujitsu

OS : Windows 7 64

Bit

Adobe Reader

Adobe Flash Player

ChemOffice

Code Blocks


2017

127

Processor : i7-3770

@3.4Ghz

RAM : 8 GB Ram

Hard Disk : 2 TB

Google Chrome

J Grasp

Microsoft .Net


Microsoft Office Front page

2003




Visual Studio 2012

Net Beans

Notepad ++

Forefront Antivirus

VLC Player

VMware Player

WinRAR

F239


Brand : Lenovo

OS : Windows 7 32

Bit

Processor : Intel Core ™2

CPU

@2.4Ghz

Hard Disk : 160 GB

RAM : 2 GB Ram

Adobe Reader

Code Blocks

Google Chrome

J Grasp

J Flap 7.0

Microsoft .Net






2017

128

Visual Studio 2012

Net Beans

Notepad ++

Forefront Antivirus

VLC Player

Wamp Server

WinRAR

Cisco Packet Tracer

F240


Brand : Lenovo

OS : Windows 7 32

Bit


CPU

@2.4Ghz

Hard Disk : 160 GB

RAM : 2 GB Ram

Adobe Reader

Code Blocks

Google Chrome

J Grasp

J Flap 7.0

Microsoft .Net





Visual Studio 2012

Net Beans

Notepad ++

Forefront Antivirus

VLC Player

Wamp Server

WinRAR

Cisco Packet Tracer


2017

129

Lab No. of PCs and


Pharmacy

Lab

Total No. of PCs :

26

Brand :

Lenovo

OS :

Windows 7 32 Bit

Adobe Reader

Forefront Antivirus

Google Chrome


VLC Player

WinRAR

F244


Brand : Lenovo

OS : Windows 7 32

Bit


CPU

@2.4Ghz

Hard Disk : 160 GB

RAM : 2 GB Ram

Adobe Reader

Code Blocks

Forefront Antivirus

Google Chrome

J Flap 7.0

J Grasp

Microsoft .Net





Net Beans

Notepad ++

Visual Paradigm

Community Version

Visual Studio 2012

VLC Player

Wamp Server

WinRAR


2017

130

Processor : Intel

Core ™2 CPU

@2.4Ghz

Hard Disk : 160

GB

RAM : 2 GB

Ram

X Pharm


2017

131

7.5. Lists of Hardware Resources

List of Hardware Resources in Computer Laboratories of New Building

SN

Lab No

Name of Item

Brand

Quantity

1.

N413

CPU

Monitor

LCD Projector

Electronic Board

Dell Optiplex 330

Intel Core 2 Duo @ 2.66 GHz

2 GB RAM

160 GB Hard Disk

Dell LCD Monitor

BenQ

Smartboard

31 total

31 total

1

1

2. N414 CPU

Monitors

LCD Projector

Electronic Board

Dell Optiplex 330

Intel Core 2 Duo @ 2.66 GHz

2 GB RAM

160 GB Hard Disk

Dell LCD Monitor

BenQ

Smartboard

31 total

31 total

1

1


2017

132

3. N415 CPU

Monitors

LCD Projector

Electronic Board

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

Fujitsu LCD Monitor

BenQ

Polyvision

31 total

31 total

1

1

4. N416 CPU

Monitors

Routers

Catalyst

LCD Projector

Electronic Board

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

Fujitsu LCD Monitor

Cisco 2800 Series Routers

Catalyst 3560G

BenQ

Polyvision

31 total

31 total

1

31 total

1

1


2017

133

SN

Lab No

Name of Item

Brand

Quantity

5 N417 CPU

Monitors

LCD Projector

Electronic Board

IBM Lenovo Intel Core 2 Duo @ 2.4

GHz

2 GB RAM

160 GB HDD

IBM Lenovo LCD Monitors

BenQ

Polyvision

31 total

31 total

1

1

6 N418 CPU

Monitors

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

Fujitsu LCD Monitor

48 Total

48 total

7 N419 CPU

Monitors

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

63 total

63 total


2017

134

Printer

Fujitsu LCD Monitor

1


2017

135

SN

Lab No

Name of Item

Brand

Quantity

8 N420 CPU

Monitors

LCD Projector

Electronic Board

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

Fujitsu LCD Monitor

BenQ

Smartboard

31 Total

31 total

1

1

9 N421 CPU

Monitors

LCD Projector

Electronic Board


GHz

2 GB RAM

160 GB HDD


BenQ

Polyvision

31 total

31 total

1

1

10 N422 CPU

Fujitsu

I7 3.4 GHz

8 GBRAM

31 Total


2017

136

Monitors

LCD Projector

Electronic Board

2 TB Hard Disk

Fujitsu LCD Monitor

BenQ

Polyvision

31 total

1

1


2017

137

SN

Lab No

Name of Item

Brand

Quantity

1 211 CPU

Monitor

LCD Projector

Electronic Board

Fujitsu i7 3.4Ghz

8GB

2TB HDD

Fujitsu LED Monitors

BenQ projector

Smartboard

31 total

31 total

1

1

2 218 CPU

Monitor

LCD Projector

Electronic Board

Fujitsu I7

8GB

2TB HDD

Fujitsu LED Monitors

BenQ projector

Polyvision

31 total

31 total

1

1

3 239 CPU

ASUS Intel Core 2 Duo @ 1.8 GHz

1 GB RAM

80 GB HDD


GHz

2 GB RAM

24

8

32 total


2017

138

Monitors

LCD Projector

Electronic Board

160 GB HDD

Benq LCD Monitors


BenQ Projector

Polyvision

24

8

32

1

1


2017

139

SN

Lab No

Name of Item

Brand

Quantity

4 240 CPU

Monitors

LCD Projector

Electronic Board

ASUS Intel Core 2 Duo @ 1.8 GHz

1 GB RAM

80 GB HDD

ASUS LCD Monitors

BenQ

Polyvision

30 total

30 total

1

1

5 244 CPU

Monitors

LCD Projector

Electronic Board


GHz

2 GB RAM

160 GB HDD


Asus LCD Monitor

BenQ

Polyvision

31 total

30

1

31 total

1

1


2017

140

6 Pharmacy

Lab

CPU

Monitor

LCD Projector

Electronic Board


GHz

2 GB RAM

160 GB HDD

BenQ projector

Smartboard

26

26

1

1

7 Fashion

Design Lab

(Caravan

2)

CPU

Monitor

Printers

LCD Projector

Electronic Board


GHz

2 GB RAM

160 GB HDD


HP LaserJet P2015n

BenQ

Polyvision

16 total

16 total

3

1

1

8 Fashion

Design Lab

(Caravan

5)

CPU

Monitor

HP Pentium 4

HP LCD Monitor

Lenovo LCD Monitor

8 total

6

2

8 total


2017

141

List of Hardware Resources in Labs of Engineering Block

SN

Lab No

Name of Item

Brand

Quantity

1 ME207 CPU

Monitor

LCD Projector

Electronic Board

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

Fujitsu LED Monitor

BenQ

Smartboard

30 total

30 total

1

1

2 ME215 CPU

Monitor

LCD Projector

Electronic Board

Fujitsu

I7 3.4 GHz

8 GBRAM

2 TB Hard Disk

Fujitsu LED Monitor

BenQ

Smartboard

30 total

30 total

1

1


2017

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SN

Lab No

Name of Item

Brand

Quantity

3 A006 CPU

Monitor

LCD Projector

Electronic Board


GHz

2 GB RAM

160 GB HDD

IBM Lenovo LCD monitors

BenQ

Polyvision

26 total

26

1

1

4 A008 CPU

Monitor

LCD Projector

Electronic Board

Fujitsu Siemens Intel Core 2 Duo

Fujitsu Siemens LCD monitors

Hitachi

Smartboard

18

18

1

1

5 CE113 CPU

Dell Optiplex 330 Intel Core 2 Duo @

2.66 GHz

2 GB RAM

160 GB HDD

HP Compaq d330 Pentium 4

512 MB RAM

80 GB HDD

26

1

26 total


2017

143

Monitor

LCD Projector

Electronic Board

Dell LCD monitors

BenQ

Smartboard

26 total

1

1


2017

144

SN

Lab No

Name of Item

Brand

Quantity

6 CE117 CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

HP Compaq d330 Pentium 4

512 MB RAM

80 GB HDD

Dell LCD monitors

BenQ

Smartboard

25

1

26

25

1

1

7 CE118 CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD monitors

BenQ

Smartboard

36 total

36 total

1

1


2017

145

8 CE119 CPU

Monitor

LCD Projector

Electronic Board


GHz

2 GB RAM

160 GB HDD

Asus Intel Core 2 Duo @ 1.8 GHz

1 GB RAM

80 GB HDD

IBM Lenovo LCD monitors

Asus LCD Monitor

BenQ

Smartboard

23

1

24

23

1

24

1

1


2017

146

SN

Lab No

Name of Item

Brand

Quantity

1 A020

(MMC3)

CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

24

24

1

1

2 A021

(MMC2)

CPU

Monitor

LCD Projector

Electronic Board

Dell Optiplex 330 Intel Core Duo @

2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

24

24

1

1

3 A020

(MMC1)

CPU


2.66 GHz

2 GB RAM

23


2017

147

Monitor

LCD Projector

Electronic Board

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

23

1

1

4

A011

(MMC4)

CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

24

24

1

1


2017

148

SN

Lab No

Name of Item

Brand

Quantity

5 A109

(Computer

Lab)

CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

23

23

1

1

6 A108

(Computer

Lab)

CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

24

24

1

1

7 A104

(Computer

Lab)

CPU


2.66 GHz

2 GB RAM

160 GB HDD

24


2017

149

Monitor

LCD Projector

Electronic Board

Dell LCD Monitors

InFocus

Smartboard

24

1

1

8 A101

(Computer

Lab)

CPU

Monitor

LCD Projector

Electronic Board


2.66 GHz

2 GB RAM

160 GB HDD

Dell LCD Monitors

InFocus

Smartboard

25

25

1

1


2017

150

SN

Lab No

Name of Item

Brand

Quantity

9. A115

(Free

Access

Lab)

Laptops Fujitsu Siemens 35

10. B115

(Free

Access

Lab)

Laptops Fujitsu Siemens 37

Labelling and Recording System

All PCs can connect to the HCT domain using the computer name given, as per the standard

method used in naming the Computer laboratory PCs. Computer names are set as illustrated

in the example:

Naming of Computer: Brand name code + PC No.+ Room No.

Example:

Supposed the computer brand is Fujitsu. It is the 2nd computer in room no. 201, and then the

PC Name would be Fs02-201.

Brand name codes are given in the table below:

Brand Name Brand Name Code

Fujitsu Siemens Fs

Hp Hp


2017

151

Acer Acr

Asus Asus

Lenovo Lenovo

For other resources (wireless LCD Projectors, SmartBoard, Servers, Laptops, etc.)

Other resources aside from computers in the labs are numbered (Code No.) and tagged

corresponding to the total number of those particular resources. List of these resources

serves as a reference (see App. 11.11). This list contains the information such as serial

number, model no. and other information necessary to identify the particular equipment.

Storage System

Resources are kept within their respective areas, i.e. Servers in the server room with proper

labels and tags. Equipment such as LCD Projectors and laptops are kept in secured drawers

and cabinets. In case of insufficient storage space, additional cabinets are requested to

accommodate these resources.

Laboratory Equipment Purchasing

Suppliers of computer laboratory equipment are invited to bid and are selected on their ability

to meet the college’s requirements given due consideration to the product’s quality, timescale,

cost, and company services. A list of approved suppliers is maintained and is compiled

according to the following criteria:

o Previous performance in supplying to similar specifications and requirements.

o Offers equipment at a reasonable cost.

o Provides technical support services on a given time frame.


2017

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Receiving and Installation of Equipment

All items received from the suppliers are identified and verified in accordance with the

requirements of the delivery and purchase order, and are inspected for correct identity,

quantity, and any signs of damage. All goods received from the suppliers are documented

accordingly.


2017

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Appendix 4: Incident & Accident Reporting Form

risk management, health & safety handbook · risk management policy (rmp) including but not...

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