review of related literature sample
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7/27/2019 Review of Related Literature Sample
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Review of Related Literature/Studies
Patient Safety
World Health Organization (WHO, 2010) defined patient safety as the reduction of risk of
unnecessary harm associated with healthcare to an acceptable minimum. An acceptable
minimum refers to the collective idea that care is delivered and weighed based on practice
standards. On the other hand, Gaba (2002) defined patient safety as the extent to which
probability of preventable, unintentional injury or complication that may result to disability,
death or prolongation of hospital stay, caused by health care management rather than the
patient’s disease itself. Her definition implied that many unwanted occurrences during the
hospital stay of the patient can be attributed to human error. This made us realize that the culture
of the organization needs to be in line with activities that will improve patient safety.
According to Institute of Medicine (IOM, 2001) there is an overwhelming evidence that
significant numbers of patients are harmed from their healthcare either resulting in permanent
injury, increased length of stay in hospitals and even death. Kohn, et al (2000) mentioned that the
ill-effects brought by controllable human errors confront the healthcare system in many countries
whether they are privately commissioned or funded by the government. Along with this,
Emmanuel (2008) suggested the application of safety science methods in all activities relating to
healthcare. By doing this he admitted that the likelihood that these unwanted healthcare incidents
that impede recovery of the patient will be minimize, thus, reducing healthcare cost. Considering
this, Affonso and Doran (2002) reiterated that the public had put pressure to patient safety
strategist to discover new and better ways to deliver health care that is safe and effective. This
may be the reason why many leaders in the many organizations had expanded their horizon in
their field by innovating ways and methods to better serve the patient.
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According to the National Steering Committee on Patient Safety (NCSPC, 2002) ensuring
patient safety will an ongoing process and has no end. Lilford (2002) abided with the idea of
NCSPC and stated that innovating ways that promote patient safety is a healthful endeavor.
Ensuring patient safety is everyone’s business in any workplace setting. In healthcare
organizations, patient safety means life for the patient, increase trustworthiness of the patient to
the healthcare providers, and reduced healthcare cost for the patient. When patient safety
measures are observed, the sanctity of life is preserved. Life is preserved in such a way that
patient’s health is not compromised by error brought by human who delivers healthcare services.
Providing a safe and effective care to the patient would place a sense of high value for the patient
and in return patient pays a high trust to his healthcare provider. When patient safety is enhanced
it would create fewer complications from healthcare procedures and shorter hospital stay (IOM,
2001). Therefore, it is vital to emphasize and practice patient safety measures at all times.
Australian Commission on Safety and Quality in Healthcare Reference Group (ACSQHC,
2003) found out other factors that hinder patient safety and quality in health.
Barriers to Patient Safety
Patient safety and quality in health care barriers were identified by the
ACSQHC Reference Group. One of these barriers to patient safety is the culture of blame that
prevails to the staff who reports incident of error commission and omission in delivering health
care services. Secondly, the lack of clear governance framework that outlines responsibilities and
accountabilities for managers and clinicians when error incidence was committed. Thirdly, the
limited use of information technology causes delay in delivery of healthcare services. There is
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clear evidence that show that clinical support systems and clinical information systems have
enhanced patient safety. However, the healthcare industry is lagged behind other industries in
investing in information technology and cannot therefore take full advantage of the information
revolution. Issues such as competing priorities for limited resources, privacy concerns, high costs
and cultural issues have been identified as barriers. Another barrier to patient safety is the lack of
communication and collaboration between primary health care, community services and hospital
care. Similarly, the health care industry takes low priority in changing system designs when
appropriate. Therefore, it is necessary to have an ongoing evaluation on the system so that
changes in its design can be made when necessary. Other patient safety barriers are the lack of
clear goals in an organization, lack of time and resources to carry out quality care, staff
shortages, skill mix of the workforce numbers and distribution of staff, and recruitment
problems. Thus, having this work scenario causes staff in the healthcare industry to feel
frustrated and limited in their capacity to contribute a continuous safe effective health care. To
add also, individual factors such as stress, fatigue and low morale have strongly influence the
delivery of safe efficient patient care. Lastly, a complex regulatory framework like having
inefficient, punitive, and inconsistent administrative regulations can affect patient safety.
As healthcare provider, it is important to determine the barriers to patient safety because
knowing them will guide us to entertain possible interventions that will direct us until we find the
suitable solution to the problem based on the situation.
Safety Culture
The term safety culture first appeared in 1987 in the International Nuclear Safety Advisory
Group (INSAG) report as a result of the 1986 Chernobyl disaster (INSAG, 1991). Later, Cullen,
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et al (1995) later used the term to describe the corporate atmosphere in which safety is
understood to exist. Safety culture is currently proposed by patient safety leaders as a core
element in health organization for improving patient safety (Carmel, et al., 2006).
The definition of safety culture abounds. A number of definitions have been developed. The
most widely used was developed by the Advisory Committee on the Safety of Nuclear
Installations (ACSNI, 1993) that defined safety culture as the product of individual and group
values, attitudes, perception, competencies and patterns of behavior that determine commitment
to, proficiency of an organization’s health and safety management. Pidgeon (1991) believed that
these set of beliefs, norms, attitudes, roles, social and technical practices are concerned to
minimize exposure of workers and customers to conditions considered dangerous or injurious.
Vincent, et al (1998) expressed the idea that an organization’s safety culture is
fundamental factor that influences safety system. This may be the reason why most definition of
safety culture is being directed to a proactive stand toward safety (Lee and Harrison, 2010).
Improvement of patient safety culture has become an important aspect by aiming for high
quality and safe healthcare. The nursing profession has prided itself on being the patient's
advocate and the keeper of quality and safe care. Physicians and nurses play key roles in
providing quality care, which leads to improve patients’ outcomes (Page, 2004). Primarily, it is
the doctors and nurses who are almost in contact with the patient during their hospital stay. The
patient’s health status is being monitored. Periodic assessment evaluations are conducted by
healthcare providers before and after introducing treatment or therapy. It is a challenge to
healthcare providers to promote activities and actions that will sustain safety culture in the
organization.