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Revenue Protection as part of Utility Financial Sustainability By LPP Fourie (Pr Eng) SARPA 29 July 2010

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Page 1: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Revenue Protection as part of Utility Financial

Sustainability

By LPP Fourie

(Pr Eng)

SARPA 29 July 2010

Page 2: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Synopsis

‘Revenue Protection is an integral part of a holistic

approach to achieve utility financial sustainability. ‘

•Losses value chain & the quantification of losses, and integrated

approach in minimising losses.

•What efforts should management make to improve the business

economics of the electricity utility?

• Benchmarking: What is happening elsewhere?

Page 3: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Agenda

• Introduction

• Losses value chain

• Losses Quantification

• Holistic approach to financial sustainability

• Gains for the utility from managing losses

• Conclusion

Page 4: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

• Financial sustainability – what does it mean?

– Cash returns from operations are sufficient to pay for all cash expenses

– Cash coverage ratio being equal to 1 or better

• Integrated approach to planning

– Understanding all the activities that affects cash flow,

– Maximise revenue,

• Improve cash collections by reducing cash losses

• Curb non technical losses

• Increase tariffs

– Minimise operational cost

• Least cost generation

• Reduce overall losses losses

• Increase operational efficiencies

• Improve quality of supply

Introduction

Cash returns

Cash expenses

Page 5: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Introduction

• Holistic view to

balance net cash

• Tariff adjustments

are the last resort

to balance cash

Revenue from Sales•Tariff per customer group•Consumption per customer group•Sales per customer group•Collection levels

Cash Flow from

Operations

GX

ExpensesLoad Forecast•Customers per customer group•Customer per forecast group•Forecast per customer group

DX

Net Cash from Ops

To fund

liabilities & Investment

De

term

inin

g A

ss

um

pti

on

s

Investment Plan•Capital

•Funding

TX

Net Cash Liabilities

Tariff Options

Balancing Cash with Revenue

Page 6: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses reduction

• Reduce cost of generation and imports

• Normally reduces the most expensive generation if least cost generation strategy is followed

Reduction in Technical Losses

• Will convert into additional sales

• Or will reduce the cost of additional generation if it cannot be converted into sales

• Or both

Reductions in Non Technical losses

Revenue protection is all those utility activities that

ensure that losses are minimised, both from a

revenue and a cost perspectiveDEF=

Page 7: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Value chain

• Energy in

• Technical losses

• Consumption

• Non technical losses

• Sales

• Cash collected

Energy In Technical losses ConsumptionNon Technical

lossesSales Cash Collected

Energy available

from Generation

and imports

Electrical losses

on the network

Cash collected

from energy

billed

Revenue from

energy billed

Energy

consumed but

not billed

Energy

consumed and

billed

Page 8: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Value chain

• Energy losses consists of

– Technical losses

– Non technical losses

• Technical losses is evident due to:– Network configuration and

– Network loading

– Consist of demand losses and energy losses

• Non technical losses is caused by:– Factors outside the electrical system,

– This could include inaccurate meters,

– Inaccurate meter readings,

– Technical problems with meter installations,

– Billing errors or errors in record keeping,

– Consumption by non metered installations and

– Energy theft

• Cash losses– Energy billed (sales) for which no payment has been received

Page 9: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Value chain

Energy in

(EI)

Technical

losses

Energy

Available

(EA)

Customer

consumption

Admin losses

Theft

Energy Billed

(EB)

Cash

Collections

(CC)

Un-Billed

CC/EI

Collection Efficiency (CE)

CC/ES Non Technical losses =

EA-EB

AT&C

1 - (1-OL) X CE

Collection Losses

1-CC/ES

Overall energy

losses (OL)

EI-EB

Sales

(ES)

Billing Rate

ES/EB

Page 10: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Value chain

• Overall efficiency benchmarks

– AT&C

– CC/EI

• Aggregate Technical and Commercial Losses (AT&C)

– Aggregate of technical and cash losses

– Measured in %

– AT&C = 1 - (1-Overall losses %) X Collection Efficiency%

• Cash collected per unit of energy in (CC/EI)

– Is the ration between cash collected and energy in

– Is given in c/kWh

– This is normally compared with the average billing rate

Page 11: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Quantification

• Needs to know the components and quantum of losses to decide on

appropriate mitigation strategies

• Can easily determine overall energy losses

132 kV

Technical losses

Non - Technical losses

11 kV

• Illegal connections

• Erroneous reading

• Energy waived

• Energy unrecorded

• Defected meters

• etc

• Tx losses

• Station losses

• Feeder Losses

• MV/ Trf losses

• LV losses

Sub - Station

11 kV

LV

E tot = Ec + Etech + Enon-tech

M M

M M

M M

M M

M M

275 kV

132 kV

M M

• Can calculate technical

energy losses

• Derive non technical

losses from the above

• For technical losses

– Calculate demand losses

– Calculate energy losses

Page 12: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Quantification

• Demand losses

– Have to obtain this from load flow studies

– Need to do it for all voltage levels

• Energy losses

– Derived from demand losses and loss load factor (LLF)

– Energy losses = MD loss in kW*LLF*hours in period

• Determining the Loss Load factor– From statistical metering

– From the load factor (LF)

– LF = Total Energy Available/(Maximum Demand in kW*hours in period)

– The following formula shows how to derive the LLF from statistical metering

Page 13: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Losses Quantification

• Determining the Loss Load factor– From the load factor (LF)

– LLF = k*LF+(1-k)*LF^2

– The factor k depends on the load profile, if no data is available, normally

assumed as .3

– k = (LLF-LF^2)/(LF-LF^2)

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1 3 5 7 9 11 13 15 17 19 21 23

pu lo

ad

Typical Load Profiles

Residential Residential Low Income

Commercial/Residential Commercial

Residential Residential

Low Income

Commercial/

ResidentialCommercial

LF 0.59 0.32 0.69 0.61

LLF 0.40 0.17 0.50 0.44

k 0.18 0.30 0.16 0.32

Page 14: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Typical Results

• Energy losses

– Energy losses follow demand profile

– Energy losses increase exponentially as load increases, therefore nullifies the

improvement in non technical losses

– Energy losses are still high, and the technical losses depends a lot on the

network configuration

– Utility 1 a urban network, lots of cable, where as utility 2 includes a lot of rural

networks

0%

5%

10%

15%

20%

25%

30%

Jan-

05

Mar

-05

May

-05

Jul-0

5

Sep-

05

Nov

-05

Jan-

06

Mar

-06

May

-06

Jul-0

6

Sep-

06

Nov

-06

%

Utility 2 Energy LossesCumalitive

Overall losses (OL) Technical losses (TL) Non technical losses

0%

5%

10%

15%

20%

25%

30%

35%

Apr

-09

May

-09

Jun-

09

Jul-0

9

Aug

-09

Sep-

09

Oct

-09

Nov

-09

Dec

-09

Jan-

10

%

Utility 1 Energy LossesCumalitive

Overall losses (OL) Technical Losses (TL) Non-technical losses

Page 15: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Typical Results

• AT&C

– Shows the combine effect of technical and cash losses

– For Utility 2 one can see that mitigation strategies had a positive effect

on cash losses helping AT&C to improve.

– For Utility 1 no mitigation strategies have been implemented yet

0%

5%

10%

15%

20%

25%

30%

35%

40%

Jan

-05

Ma

r-0

5

Ma

y-0

5

Jul-

05

Sep

-05

No

v-0

5

Jan

-06

Mar

-06

Ma

y-0

6

Jul-

06

Sep

-06

No

v-0

6

%

Utility 2 AT&CCumalitive

Collection Loss (CL) AT&C Overall losses (OL)

0%

10%

20%

30%

40%

50%

60%

70%

Ap

r-0

9

Ma

y-0

9

Jun

-09

Jul-

09

Au

g-0

9

Sep

-09

Oct

-09

No

v-0

9

Dec

-09

Jan

-10

%

Utility 1 AT&CCumalitive

Collection Loss (CL) AT&C Overall losses (OL)

Page 16: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Typical results –

Mitigation strategies

• Technical losses

– Network Optimisation – open

points

– Reduce overloading,

especially transformers

– Balancing of load

– Ensure optimal voltage levels

• Non technical losses

– Appropriate systems

– Improved meter reading

strategies

– Meter installation audits

– Appropriate disconnection and

re-connection strategies

– Organisational change to

enhance revenue protection

V S

Page 17: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Holistic approach to financial

sustainability• Identify all activities affecting cash flow

• Understand and model the relationships accordingly (business

economic model)

• Obtain relevant inputs from other modeling, like:

2

Generation plan

Demand forecast

Business Economic Model

TANESCO

Accumulated Cashflow Forecast

5 % annual Tariff Increase (2006 as from Jul, 2007 - 2010 as from Jan)

10% Fuel Surcharge as from Jul 06 (the 2006 Fuel surcharge added as tariff

increase) to Dec 2010

IPTL Bought by Jan 2007

-300,000

-200,000

-100,000

0

100,000

200,000

300,000

400,000

Jan-0

6

Mar-

06

May-0

6

Jul-06

Sep-0

6

Nov-0

6

Jan-0

7

Mar-

07

May-0

7

Jul-07

Sep-0

7

Nov-0

7

Jan-0

8

Mar-

08

May-0

8

Jul-08

Sep-0

8

Nov-0

8

Jan-0

9

Mar-

09

May-0

9

Jul-09

Sep-0

9

Nov-0

9

Jan-1

0

Mar-

10

May-1

0

Jul-10

Sep-1

0

Nov-1

0

TS

HS

m

NET Cash Balance After Operational Activities NET Cash Balance After Committed Capital Net Cash Balance after funding

Note: Only 2006 Capital included

OPEX

Investments

TX & DX requirements

Fuel

Assumptions Deliverables

FSP

Business− Loss quantification

− Electrical Master plan

− Business plan

− Etc

• Scenario Planning

− Mitigation Strategies

• Monitoring and Reporting

framework

− KPI’s

− Dashboard

Page 18: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

• Reduce technical losses from 16 to 14 % and non technical

losses from 5.5% to 2.5% ,

• Increase the collection efficiency from 93% to 97.5%,

• Collection of old debtors over a 3 year period,

• Increase in operational efficiency with 40% (measured in

kWh per employee or number of customers per employee).

• Additional step tariffs above inflationary tariffs

• Monitoring and reporting through appropriate KPI’s

Holistic approach to financial

sustainability

-800,000

-600,000

-400,000

-200,000

0

200,000

400,000

Jan-

06

Ap

r-06

Jul-06

Oct

-06

Jan-0

7

Ap

r-07

Jul-0

7

Oct

-07

Jan-0

8

Ap

r-08

Jul-0

8

Oct

-08

Jan-0

9

Ap

r-09

Jul-09

Oct

-09

Jan-

10

Ap

r-10

Jul-10

Oct

-10

TS

HS

m

UTILITY 2

Accumulated Cashflow Forecast

NET Cash Balance After Operational Activities

NET Cash Balance After Committed Capital and Liabilities

Net Cash Balance after funding

Base CAse

-1000

-800

-600

-400

-200

0

200

20

07

/20

08

20

08

/20

09

20

09

/20

10

20

10

/20

11

20

11

/20

12

20

12

/20

13

20

13

/20

14

20

14

/20

15

20

15

/20

16

20

16

/20

17

20

17

/20

18

20

18

/20

19

20

19

/20

20

20

20

/20

21

20

21

/20

22

20

22

/20

23

20

23

/20

24

20

24

/20

25

20

25

/20

26

20

26

/20

27

(K '0

00

)M

illio

ns

UTILITY 1

Accumalated Cash Flow Forecast

All In (Inflation & Step tariffs) Base Case Bank Balance

• Technical Loss reduction from 20% to 17%, non technical losses from 6% to 3%,

• Maintain collection efficiency,

• Convert expensive generation, and optimise generation mix,

• Restructuring of debt,

• Increase the quality of supply and reducing outages,

• Increase sales through electrification and large mining loads,

• Additional step tariffs in short term and

• Overdraft to support short term cash deficit

Mitigation Strategies

Page 19: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Benefits from managing losses

• Technical loss reduction

− Reduce the cost of supply, as this will reduce the cost of generation and imports

− Will save on the most expensive generation in a least cost generation strategy

− Network optimisation (optimal switching arrangements, balanced loading, optimal

voltage levels) will not need capital investment (except if new switchgear is

required to implement the optimal open points)

− Network strengthening will require investment

• Non Technical loss reduction

− Will either be converted into additional sales, or reduction in generation cost

(same as for technical losses), or both

− Will not need huge investments, might increase short term operational expenses

to implement the necessary strategies

− Will also encourage efficient usage of electricity as customers will pay for what

they consume and tend to force average consumption down

Page 20: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

Conclusion

• Revenue protection is part of a holistic approach

• Losses can be reduced through tailored mitigation

strategies

• Management can get the utilities back to financial

sustainability by implementing the right strategies

– Monitoring and reporting

– Loss quantification

– Business economic modeling

– Integrated planning

• Charge market related tariffs by cutting out losses and

inefficiencies

Page 21: Revenue Protection as part of Utility Financial Sustainabilityweb.vdw.co.za/Portals/25/Documents/Conventions/2010... · ‘Revenue Protection is an integral part of a holistic approach

ENDEND

To To measure is measure is to know…to know…