LaWanda Burrell Thomas Oak Lawn, Illinois E | lawanda@idesigntrainingsolutions.com P | 847-790-4387

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SUMMARY OF QUALIFICATIONS

Over 15 years’ experience in the learning and development industry

Ability to handle multiple projects and manage complex situations

Ability to identify and analyze the needs of the customer to produce a viable solution (eLearning or face to face)

Comprehensive knowledge of instructional design and methodology (i.e. ADDIE, Kemp, Blooms Taxonomy, Gagne)

Excellent communication and organizational skills

Experienced in designing and training online synchronous, asynchronous, blended and face-to-face

Knowledge of instructional design models

Proven ability to create strong partnerships with multi-level stakeholders

Solid knowledge in using adult learning principles and theories within leaning and development environments

TECHNICAL SKILLS

Adobe Captivate

Adobe Connect

Adobe Dreamweaver

Articulate Engage

Articulate Storyline

Audacity

Blackboard

Blogs

Camtasia Studio

Google Docs

iWork

MAC OS

Microsoft Office Suite

Microsoft SharePoint

SKYPE

SnagIt

Social Media

Storyboarding

Wikis

Windows OS

PROFESSIONAL EXPERIENCE

DEVRY EDUCATION GROUP Chicago, IL

INSTRUCTIONAL DESIGNER II 2013 – Present

MORAINE VALLEY COMMUNITY COLLEGE Palos Hills, IL

INSTRUCTIONAL DESIGNER 2009-2013

EMCO TECHNOLOGIES Madison, AL

TECHNICAL TRAINER HELP DESK ANALYST

2006-2008

PETERBILT MOTORS COMPANY Madison, TN

TRAINER 2004-2006

SPRINT PCS Nashville, TN

CUSTOMER SERVICE REPRESENTATIVE 2002-2004

HEWITT ASSOCIATES Lincolnshire, IL

TEAM TRAINER HEALTHCARE BENEFITS REPRESENTATIVE

1997-2001

EXPERTISE

Administrative (weekly emails, project organization templates, proposals)

Online User/Administration (learning management systems, teaching)

Guides/Manuals (user, policy/procedure, instructor/student, quick reference, job aid, newsletters)

Design & Delivery of PowerPoint Presentations (new hire orientation, instructional planning, learning styles,)

Training (instructor-led, scripts and videos, eLearning, databases, facilitation)

Instructional Design (needs analysis, task analysis, project scope and assessment, training plans, rubrics)

Teamwork (committees, workshops, conferences)

Project Management (requirements gathering/reporting/timelines/meetings)

Face to Face Presentations (conferences, community)

LaWanda Burrell Oak Lawn, Illinois E | lawandaburrell@idesigntrainingsolutions.com P | 773-425-2804

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EDUCATION

Master of Arts, Training and Development Roosevelt University Schaumburg, Illinois Bachelor of Business Administration Robert Morris University (College) Chicago, Illinois

PROFSSIONAL CERTIFICATIONS

Microsoft Office Specialist

Access

Word

Excel

PowerPoint

Outlook

SharePoint

Training and Development

Advanced eLearning (ASTD)

Sloan-C

Illinois Online Network

INDEPENDENT CONSULTING

iDesign Training Solutions Owner/Senior Instructional Designer 2008–Present Client- International Council of Ophthalmology (Industry – Healthcare) Project: Interactive PowerPoint Module for eLearning

Designed an interactive PowerPoint module to help ophthalmologist instructors build interactive eLearning content. The module included information about writing, delivering and assessing learning.

Client- College Plus (Industry – Education) Project: On Demand Study Videos on Business Law

Authored, created and produced study videos for students taking CLEP exams related to business law content. Produced over 90 short videos using a combination of Microsoft Word, Audacity, Smooth Draw and Camtasia Studios.

Client- College Plus (Industry – Education) Project: Syllabus Design for College Success Course

Collaborated with the Learning and Development Manager to create a syllabus and framework for the signature College Success Course that was offered by the client.

Performed needs analysis with leadership team and created learning outcomes for course modules (speed reading, memory skills and critical reasoning).

Client- College Plus (Industry – Education) Project: MyCollege Launch Videos

Authored, created and produced informational videos for students that were interested in taking CLEP exams. This project focused on the person who was new to the CLEP test taking process. Produced over 15 short videos using a combination of Microsoft Word, Audacity, Smooth Draw and Camtasia Studios.

Client- Agate Publishing (Industry – Publishing) Project: Instructional Designer for Online/Blended Courses

Created Faculty Resource Guides and other supplementary materials for online and blended courses. Collaborated with subject matter experts to create unit learning outcomes, course learning outcomes, synchronous session learning activities, discussions, assessments, rubrics, videos and lecture topics.

LaWanda Burrell Oak Lawn, Illinois E | lawandaburrell@idesigntrainingsolutions.com P | 773-425-2804

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ACCOMPLISHMENTS

Assisted in the re-training of faculty on the Blackboard Learning Management System. Over 800 faculty were retrained on the new system.

Assisted in the rollout of a new program called “Development in Action” consisting of training workshops, job shadowing, and training tools that assisted in succession planning at Peterbilt Motors Company.

Created an online instructional toolkit as a standing resource for teaching and learning. Instructors use these tools in their classrooms and for professional development.

Created and designed facilitator and participant guides for train the trainer sessions on new student registration system (Colleague).

Created and updated online summary plan descriptions for annual enrollment utilizing Dreamweaver and Microsoft Office applications.

Created online training simulations (i.e. striving for excellence, 1st call resolutions) for help desk analyst to complete at their work locations versus in class sessions; Used Adobe Captivate for this solution.

Created rubrics to evaluate that learning outcomes were met in a course or workshop.

Created team collaboration, training, and document library sites using Windows SharePoint Services 3.0

Designed online guides/storyboards used to develop online training modules.

Designed and produced online training simulation using Articulate Storyline about the iPad to be used by The Center for Disability Services.

Developed and facilitated two-week flagship training boot camp program for new hire help desk analyst.

Developed and implemented a five-week eLearning classroom workshop; Using Articulate Storyline.

Facilitated over 100 workshops for faculty professional development on topics including (assessment, lesson planning, learning styles, and effective course design).

Functioned as a contributing writer and co-editor for internal employee newsletter for multiple plant locations.

Produced over 90 videos on Business Law used in online courses as a means of engage learners; Scripted and produced using Camtasia Studios.

Trained over 50 help desk analysts on BMC Remedy Software and other technical resources required in their daily work functions.

Trained over 100 public school teachers and administrators on Microsoft Office Suite.