Richard F. Martin2006 Greenside TrailRound Rock, Texas 78665(512) 289-7375 (Cell)(512) 271-8874(Home)Email:rfmartin317@yahoo.com

HIGHLIGHTS

Operations Management, Strategic Planning, Budget Administration, Communications, Project Coordination, Team Building, Prioritizing, Reporting, Leadership

SUMMARY

Highly motivated, results-oriented, and ambitious professional with extensive experience directing food service operations with full P&L responsibility.Outstanding communication, interpersonal, and customer service skills.Excellent analytical, negotiation, and problem-solving abilities.Successful in building long-term business relationships, and establishing an exceptional rapport with individuals on all levels.Enthusiastic leader with the ability to supervise, train, and motivate others.Strong organizational and planning skills with attention to detail.

EXPERIENCE

February 2015Baylor Scott & White Hospital Temple, Texas

Assistant Director, Food and Nutrition DepartmentMemorial Hospital is a Level 1 Trauma Center, with 636 patient rooms.Cafeteria and Starbucks coffee shops, and Catering sales, average 3.5 million in sales per year, Staffing, includes 7 reporting managers, Dieticians, and 113 support staff.Monitor expenditures and administer an $11.5 million annual department budget, with a full P & LManage all aspects of daily food service and operations including menu planning, purchasing and inventory.Baylor Scott and White Temple is a self-operated system without a food service contract company.

2007 – January 2015Seton Medical Center Williamson, Round Rock, Texas and Dell Children’s Medical Center of Central Texas, Austin, Texas

Director, Food and Nutrition Department (Compass Group/Touchpoint)Started the Food and Nutrition Department for a new innovative hospital, and actively participated as a member of the Grand Opening team.Manage all aspects of daily food service operations including menu planning, purchasing, inventory, receiving, food preparation, and storage.Monitor expenditures, and administer a $6.5 million annual department budget with full P&L responsibility. Include Seton Medical Williamson, and Dell Children’s Hospitals.Direct and hire the Operations Manager, Chef, Patient Service Manager, two Supervisors, Registered Dietician, Purchasing Supervisor, and 60 support staff.Developed and motivated team, resulting in no turnover in 13 months.Operate the Point of Sale system for all the cafeterias in the Seton Family of HospitalsCurrently the Director at Dell Children’s Hospital since November 2014Team Leader of support service Studer Group support for Seton Williamson

Major Accomplishments:Successfully implemented “At Your Request” hospital dining service.Achieved 100% Gold Status on National Safety Audit in 2008.Achieved 100% Rating on Williamson County Health Inspection in 2008.Consistently achieved compliance on JACHO surveys.Purchased small wares and equipment for Seton’s new administrative offices to support $1 million in annual catering operations.Directed the remodeling of Shoal Creek Hospital’s Catering Kitchen.Opened Seton Williamson, Dell Children’s Hospital and Seton Hays Hospital’s food and nutrition departments.

2004 - 2008Seton Medical Center, Austin, Texas

Assistant Director, Food and Nutrition Department (Sodexo)Managed Cafeteria, Patient Services, and Catering operations for a 450 bed hospital with an annual department budget of $7-8 million.Directed and hired the Retail Manager, two Supervisors, Chef, Purchasing Supervisor, and 70 support staff.Coordinated private and site catering for the CEO totaling $1.5 million annually.Conducted monthly safety training classes for department staff.

Major Accomplishments:Recognized by the District Manager for managing and implementing “Better Buy Design” throughout the Seton Network.Redesigned and remodeled the hospital cafeteria ($300,000 project).Supervised a $250,000 Dish Room remodeling project, and a $50,000 kitchen upgrade project.Achieved 100% Gold Status on National Safety Audits in 2004 and 2007.Redesigned and relocated department office space to increase efficiency.Set-up and staffed the Food and Nutrition Department for the new Dell Children’s Medical Center, and served as a member of the Grand Opening Team in 2007.

2004Madonna University, Livonia, Michigan

Director of Food Service, Campus ServicesManaged campus dining operations and special events for a private university.Hired, supervised, and trained the Food Supervisor, Chef, and support staff.

Major Accomplishment:Successfully set-up Student Room and Board Plan for residents.

2002 - 2004University of Detroit Mercy, Detroit, Michigan

Assistant Director, Campus DiningDirected campus dining operations and special events with annual revenues of over $1.5 million.Planned menus, ordered and controlled inventory, and generated P&L forecasts.Supervised and motivated a team of sales and food service staff.

Major Accomplishments:Directed catering activities for the “President’s Dinner” fundraiser event for 400 university alumni.Supervised food service at two locations during commencement activities serving 5,000 participants.Successfully expanded the catering/events program within the local community.Consistently achieved high scores on food safety and physical safety audits.

2000 - 2002Detroit Riverview Hospital, Detroit, Michigan

Retail Catering ManagerManaged 25 staff, and directed Cafeteria and patient food service operations.Administered operating and inventory budgets with full P&L responsibility.

Major Accomplishments:Improved menu selections, restructured prices, and added vending machines resulting in an increase in sales of 25-35% within six months.Rewrote department human resource policies to meet JACHO compliance.Served on the management taskforce and successfully cut expenses $13.4 million.

EDUCATION

UNIVERSITY OF NORTH DOKOTA-Currently enrolledCurrently completing coursework towards Certified Dietary Manager

UNIVERSITY OF PHOENIX, Troy, MichiganCoursework towards Bachelor of Science in Business Administration

MACOMB COMMUNITY COLLEGE, Clinton Township, MichiganAssociate Degree in Business Administration

CERTIFICATION

ServSafe Certification, National Restaurant Association, 2000 (current)

COMPUTER SKILLS

Windows; Microsoft Office (Word, Excel, and PowerPoint); Lawson (Invoicing System); Entegra (Purchasing System); Internet Research; E-mail

REFERENCES:

Brian LidiakSeton Medical Center WilliamsonCOO512-550-5470Email:bjlidiak@seton.orgProfessional

Michelle RobertsonSeton Family of HospitalsPresident, CEO of the Seton Healthcare Family512-324-4057Email: mrobertson@seton.orgProfessional

Donna Budak, FAHP, CFRESeton Healthcare FamilyExecutive Director512-324-4060Email:dbudak@seton.orgProfessional