resume kieran chung_2015_09_24_v15_it leader_architect

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1638 Blackbird Place Lodi, CA. 95240, 916-221- 2657 (M) www.linkedin.com/in/ KieranChung [email protected] Kieran Sebastian Chung Senior IT Leader & Enterprise Architect Industry Experience (Years) Software Development Mgmt. – 15 Software Development – 20+ Enterprise & Solution Architecture – 6 Infrastructure & Data Center Mgmt. – 9.5 International, Consumer & Commercial Banking – 9 Financial Services – 14 ecommerce – 14 Travel – 10 Automotive – 2 Software, Hardware, Middleware, Database Products & Services – 12 Global Payments, Clearing, and Settlement - 15 Treasury & Risk Management - 9 Dealer & Trading Systems - 9 Internet – 13 Social Media – 4 Prepaid Cards & Payments Processing – 3 Retail – 5 PCI, SOX, SAS70 - 8 Key Skills and Knowledge SOA – strategic roadmap, application modernization, and implementation Enterprise Architecture – TOGAF, FEA, discovery, gap Industry Experience Kieran possesses a strong background, knowledge, experience and skills in IT Leadership & Mentoring, Software Applications Development, Enterprise / Solution Architecture, IT Strategy Development, Infrastructure Engineering, and Data Center Operations Management, having worked in startup, medium and large companies. Kieran worked across a wide variety of industries including: Automotive, Financial Services – International / Consumer / Commercial Banking, Prepaid Debit Card, Gift Cards, Loyalty Cards; Travel Management Back office; Government - Federal and State, Retail, e-commerce, ePrinting, Travel & Leisure Services, Aircraft Manufacturing, Treasury and Risk Management, Capital Markets, and Trading & Dealing systems Some of Kieran’s customers include: Eli Lilly, TSA, Sprint, Embarq, First Data, American Express Travel Related Services, Carnival Cruise Lines, Norwegian Cruise Lines, Royal Caribbean Cruise Lines, EDS, City of Boston, Interval International, IAC, Travel One, SaveMart Supermarkets, Discover Financial Services, Toyota, and Boeing Skills & Experience Summary Setup or Manage a Software Development team, lead application architecture, establish methodology and development frameworks strategies. Manage build and delivery of products. Creation of Enterprise Architectures, EA frameworks, EA artifacts, standards and governance at a project or enterprise level, Application Modernization and Rationalization strategies for enterprise applications. SOA maturity assessment, current state assessment, gap analysis, and future state architecture to support SOA and integration strategies. Big data strategic planning, architecture, and strategic roadmap. Cloud Computing Assessment, Strategy, Planning and Future State Architecture & Strategic roadmap for data center transformation, consolidation, and migration to the Cloud for either public, private, or hybrid cloud environments. IT Tactical and Strategic planning for enhancing IT departments, next generation systems and infrastructures in alignment with business capabilities and initiatives. Enterprise DR and BCP planning, architecture design to support HA, implementation strategies, and management. Server, OS and Storage Consolidation and Virtualization assessment and/or

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Page 1: Resume kieran chung_2015_09_24_v15_it leader_architect

1638 Blackbird PlaceLodi, CA. 95240, 916-221-2657 (M)www.linkedin.com/in/[email protected]

Kieran Sebastian ChungSenior IT Leader & Enterprise Architect

Industry Experience (Years) Software Development

Mgmt. – 15 Software Development –

20+ Enterprise & Solution

Architecture – 6 Infrastructure & Data

Center Mgmt. – 9.5 International, Consumer

& Commercial Banking – 9

Financial Services – 14 ecommerce – 14 Travel – 10 Automotive – 2 Software, Hardware,

Middleware, Database Products & Services – 12

Global Payments, Clearing, and Settlement - 15

Treasury & Risk Management - 9

Dealer & Trading Systems - 9

Internet – 13 Social Media – 4 Prepaid Cards &

Payments Processing – 3 Retail – 5 PCI, SOX, SAS70 - 8

Key Skills and Knowledge SOA – strategic roadmap,

application modernization, and implementation

Enterprise Architecture – TOGAF, FEA, discovery, gap analysis, future state architecture, and strategic roadmap

Technology Management IT tactical and strategic

planning Application Development

– Agile, LAMP, JAVA Startup company

technology creation & team building

IT Operations & Infrastructure Management

ITIL & Implementation of

Industry ExperienceKieran possesses a strong background, knowledge, experience and skills in IT Leadership & Mentoring, Software Applications Development, Enterprise / Solution Architecture, IT Strategy Development, Infrastructure Engineering, and Data Center Operations Management, having worked in startup, medium and large companies.

Kieran worked across a wide variety of industries including: Automotive, Financial Services – International / Consumer / Commercial Banking, Prepaid Debit Card, Gift Cards, Loyalty Cards; Travel Management Back office; Government - Federal and State, Retail, e-commerce, ePrinting, Travel & Leisure Services, Aircraft Manufacturing, Treasury and Risk Management, Capital Markets, and Trading & Dealing systems

Some of Kieran’s customers include: Eli Lilly, TSA, Sprint, Embarq, First Data, American Express Travel Related Services, Carnival Cruise Lines, Norwegian Cruise Lines, Royal Caribbean Cruise Lines, EDS, City of Boston, Interval International, IAC, Travel One, SaveMart Supermarkets, Discover Financial Services, Toyota, and Boeing

Skills & Experience SummarySetup or Manage a Software Development team, lead application architecture, establish methodology and development frameworks strategies. Manage build and delivery of products.

Creation of Enterprise Architectures, EA frameworks, EA artifacts, standards and governance at a project or enterprise level, Application Modernization and Rationalization strategies for enterprise applications. SOA maturity assessment, current state assessment, gap analysis, and future state architecture to support SOA and integration strategies. Big data strategic planning, architecture, and strategic roadmap.

Cloud Computing Assessment, Strategy, Planning and Future State Architecture & Strategic roadmap for data center transformation, consolidation, and migration to the Cloud for either public, private, or hybrid cloud environments.

IT Tactical and Strategic planning for enhancing IT departments, next generation systems and infrastructures in alignment with business capabilities and initiatives.

Enterprise DR and BCP planning, architecture design to support HA, implementation strategies, and management. Server, OS and Storage Consolidation and Virtualization assessment and/or implementation, future state architecture, and strategic implementation roadmap.

Enterprise / Solution / Infrastructure Architecture Experience

Symantec Inc., Sr. Infrastructure Services Architect (ISA) – April 2015 till Present , Full Time

Platforms – Corporate Symantec & Veritas groups worldwide.

As part of the Network & Infrastructure Services (NIS), Architecture Management Office (AMO), I own the relationship and act as the lead senior Infrastructure Architect with NIS Customers – Veritas, Trust Services and the Veritas ERP program in the migration of the major ERP functions to Oracle Cloud Managed Services interfacing with over 130 interface applications. My job is to understand their needs, business drivers, technical requirements, architect and propose infrastructure designs that integrate the collective services and capabilities across the NIS organization. I work as an individual contributor but collaborate with enterprise architects, solutions engineers, network/firewall engineers, hosting engineers, and business analyst resources. I play a key role during the project idea stage as technical consultant to these business customers, architect and propose solution designs, estimate the work effort needed to implement those, and initiate project requests

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Service Desk and ITSM IT Data Center, Server

Consolidation and Virtualization

Cloud Computing strategies, roadmap, development & implementation

Cloud computing platforms – SAAS, IAAS, PAAS

Big Data strategies Data Center

Transformation, Consolidation & Migration

Open Stack – Apache, JBoss

Domain Expertise & Solutions Software Development

management & leadership

Agile Scrum and continuous integration methodology management & execution

Creating & Managing high performance software teams

Financial applications Enterprise Architecture -

creator, contributor, and leadership; TOGAF

ecommerce applications DR/BCP planning,

implementation & execution

Infrastructure Architecture and Management, Consolidation and Virtualization

ITIL - Best Practices implementation, Service Desk design and management

HP Openview, Service Desk, CMDB

IT Operations assessment and future roadmap

Cloud Computing – SAAS, IAAS, and PAAS

PCI Compliance, Audit controls, and risk mitigation

Functional Specialties

Has broad exposure to Oracle and other best of breed enterprise software products, technology platforms, and delivery processes, and has

on behalf of these customers.

Tata Consultancy Services, Sr. Enterprise Architect - Nov 2013 – Jan 2015, Full Time

Platforms – Enterprise customers

Created a future state architecture based on SOA initial implementation foundations, best practices and strategic roadmap to transform an existing legacy application to a SOA Platform, for a major global aircraft manufacturer for their global sales and capacity management system. Created an Adapter Gateway detail architecture using OAGIS specifications and open source solutions for a major inventory system used by a major aircraft manufacturer.

Oracle, Consulting Director & Enterprise Architect, Feb 2011 – Mar 2013, Full Time

Platforms – Enterprise customers but solutions were mainly Oracle HW/SW/MW

Acted as Engagement Manager and Enterprise Architect for the assessment of major internet hosting applications at Discover Financial Services running on Oracle RAC, with the goal to improve availability, stability, meet SLAs, and create a future state architecture to meet RTO/RPO requirements.

Responsible for and completed an overall enterprise architecture strategy for Oracle Enterprise Data Protection. Co-managed and successfully completed an Exadata “Proof-of-Concept” test and implementation started.

Led Enterprise Architecture initiative for the Modernization of a major State Department of Health Services applications with interface to HIX (Health Information Exchange – Affordable Care) system. Led various security Identity Access Management initiatives at Toyota, including SSO across all applications, Mobility security, database security and various application security remediation.

Unisys Corp. – Global Solutions Architect – August 2007 – Jan 2009, Full Time

Platforms – Enterprise customers

Pharmaceutical – Next Generation Data Center proposal - Led creation of Visibility Transformation Services (VTS) proposal to discover, assess, perform gap analysis, and design future road map for three data centers and its IT Operations in Indianapolis for Eli Lilly.

Government – Federal contract to TSA (Transportation Security Administration) - Acted as lead technical author reporting to Volume leader for TSA Recompete for ITIP 3 year contract worth $2 Billion, contributing to Real Time Infrastructure, ITIL and overall technical response.

Government – LA Leader (LA County Welfare Systems)- Rewrite to SOA - Acted as lead Infrastructure technical solutions architect working with other architects responsible for Infrastructure design and its associated RFP response authoring to support the project requirements.

Retail – Outsourcing of Apparel Mapper Applications - Acted as lead architect for the discovery of development and infrastructure environments, interfaces for global apparel application at Nike. Contributed in documenting the environment and giving input to the scope document for the outsourcing proposal to Unisys.

Tesoro Technologies,– CTO – Sep 2001 - May 2005, Full Time

Platforms – Enterprise customers Completed Phase architecture of Enterprise Disaster Recovery plan at Save Mart Supermarkets, a $2.6 Billion California chain. Acted as Program Manager and DR Specialist working with various senior executives, functional areas, and vendors. Presented overall plan to President & CFO/CIO. Completed a comprehensive Business Contingency plan for Rush Order, leading Silicon Valley fulfillment company with

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recently assisted customers with architecture and strategy initiatives in areas including:

Service Oriented Architecture (SOA)

Enterprise Portals, Enterprise 2.0, Web 2.0, and Content Management Systems

Middleware Platforms (Java EE)

Payments Systems and ATM/POS /VISA-MC-Discover-Amex, EMV

Distributed Computing, OO software frameworks, OOA/OOD

Identity and Access Management for authentication, SSO, policy/authorization, and federated identity

Identity Provisioning, Compliance, and Auditing

Virtualization Private, Public & Hybrid

Clouds

Professional Training Oracle Technologies – Exadata, Exalogic, Exalytics, Big Data, Fusion Middleware, SOA, Enterprise Manager, Siebel, Oracle RAC, OIM, OEM, Cloud, Fusion Agile certified Scrum master training ITIL / ITSM Workshop and Implementation training SOA training HP Openview and HP Service Desk training EMC ADM Training EMC FSA/ESA, Virtualization training Virtualization of servers & Workflow Orchestration training SMARTS & HP Openview training – Enterprise Management Database Design, OOA & OOD training Proforma Business Architecture & Business Modeling Microsoft Sharepoint, Microsoft CRM VMWare ESX TOGAF WebSphere Open Stack – Apache, JBoss

eBusiness clients such as Roxio and Sonic.

Application Software Development & Chief Architect Management Experience

ECommLink, Inc., - CTO – Mar 2009 - Jun 2010, Full TimePlatforms – ASP Dot-Net and PHP, Agile Scrum with Rally SW, Zend Framework SQL & MySQL, JIRA, Hudson, Subversion, Selenium

Managed all aspects of technology including Product Development, Application Programming, Quality Assurance, Systems Engineering, Enterprise Architecture, IT Security, Disaster Recovery, and IT Operations. Led the strategic technology direction of the company working with the senior management team and external customers.

Led development of a new global product and drove the adoption of best practices, increased automation, increased productivity and maintaining compliance to all of the regulatory requirements such as PCI, SAS70, TG3 and other regulatory requirements. Managed primary and secondary data centers to maintain 5(9’s) SLA.

iPrint Technologies, Inc.– CIO – Nov. 2000 – Aug. 2001, Full TimePlatforms – Dot-Net and Perl, PeopleSoft Financials / Vantive / Payroll and HR.

Drove Microsoft Dot-Net architecture initiative that culminated with Microsoft agreement for web services product integration. Initiative referenced by Bill Gates in his opening speech at launch of Microsoft Technology Center in Mountain View in 2001.

Led the Infrastructure and Technical Services architecture and implementation supporting the seamless integration of website’s functionality using XML web services with Oracle’s Exchange e-Procurement systems. Systems implemented for all of Oracle’s employees for their custom printing needs.

SkyTeller LLC, CTO – Jan 1997 - Feb 1999, Full TimePlatforms – Oracle, Java, Solaris, and WebSphere Served as part of initial founding team and served as CTO in the successful software and product development of travel foreign currency services, leading to the eventual sale of the company to First Data Corporation, the largest credit card and e-commerce Company in the USA. Guided and crafted intellectual property package that resulted in CEO winning three (3) patents, Patent # 6027025, which facilitated $10M in additional equity funding from FDC.

Designed / directed the Data Center architecture & implementation with DR connectivity to First Data. Successfully developed POS software and systems, product and services and launched first beta In-flight service on Saudi Arabian Airlines and Pre-Flight service with Galileo International, within 15 months of funding. Built IT infrastructure and systems to support Business Operations in Miami and FDC shared services in various cities.

Amadeus North America, Director of Devl. – Jan 1991-Dec 1996, Full TimePlatform – AS/400, Client Server, C++, RPG, Cognos

Lead architect and manager for all software development, QA, and analysis for the leading USA travel back office product for major travel companies and cruise lines.

Served as chief architect and Development Director in launch of a Global Travel Back Office and Information Management product, Global MAX, at American Express TRS travel offices worldwide and other major USA travel companies and cruise lines, generating new license fees of $25M. Received USA & Foreign Patent # 5644721 for “Multiple Currency travel reservation information management system and method” using software internationalization and localization design methodology. Led architecture and launched a global data warehouse / OLAP / Business Intelligence product, MAX Track, at AAA Travel Headquarters, using Cognos’ OLAP suite.

Page 4: Resume kieran chung_2015_09_24_v15_it leader_architect

Vereins-Und WestBank & Vereins Capital Markets, CTO – Aug 1987- Dec 1990, F/T Platform – AS/400, Client Server, COTS products, C++, DW

Managed all functional areas of Information Technology for North America and main contact with Technology HQ in Hamburg. Spearheaded the future state architecture and renovation of a new Data Center to support major German International Bank and newly created Capital Markets subsidiary.

Planned and directed the implementation of major projects such as Kapiti International Banking Systems, and Payment Systems with interfaces to Chips, Chaps, Swift, Fedwire, and ACH. Architected the systems to support newly created Capital Markets’ company. Participated in the implementation of the Back Office payment, clearing, settlement, and securities safekeeping.

Bank of America, - Major Systems Devl. Manager- Nov 1982 - Aug 1987, Full TimePlatform – MF, C/S, COTS, DW, Global Payment Systems interfaces

Functioned as Manager and software architect of the Treasury Systems for the bank’s Global International Banking System (IBS) project, supporting Foreign Currency Exchange, Money Markets, Derivatives, and Negotiable Instruments. Instrumental in implementation planning and execution. in many Latin American branches

Part of a global team developing a common international banking system for all of BOFA international divisions, the largest global international banking division. Designed Treasury, Risk Management, Liability Management, and Dealer Money Position reporting systems.

Infrastructure Engineering, Data Center Management & Support ExperienceInterval International Inc. ,- VP of Technology Services - May 2005 - Aug 2007, Full Time Platform – WebSphere, Java, AS/400, Oracle, Informatica, DW, Business Objects

Led Infrastructure architecture and management for three worldwide data centers with support staff of 60 employees in Miami, and 15 in London supporting worldwide operations in 26 countries. Drafted new Architecture using Virtual Infrastructure strategies – Virtualization of servers using VMWare ESX and Virtualization of SAN storage using Network Appliance technology. Started server consolidation of 175 Windows servers and LINUX, and implemented VM configurations for various applications. Acted as chief architect in the design, planning, management, and implementation of a secondary active-active data center in Alpharetta, GA. working in conjunction with primary data center in Miami, Fl.

AutoNation, Inc. , VP of Infrastructure – Feb 1999 - Nov 2000, Full TimePlatforms – Java, COTS, Oracle, PeopleSoft Suite – Financials, Payroll, HR, DW, Unix, Windows, VB, Citrix, VMWare, EMC storage and data center replication

Functioned as Infrastructure Chief Architect and head of a 75-member IT Operations & Infrastructure supporting 400 dealership locations in the USA and corporate offices.

Designed the architecture of a Disaster Recovery plan to support the 25,000 sq. ft. corporate data center. Designed Infrastructure architecture ASP services to leading subsidiary companies such as Alamo & National Car Rental, Nations Rent & Waste Services in data center. Managed Infrastructure implementation of PeopleSoft suite of Payroll, Benefits Administration, and HR for 40,000 employees and three companies.

Led e-Commerce website architecture upgrades to www.autonation.com, to support $1.5 Billion in yearly ecommerce sales. Led architecture and implementation of a new IP based Enterprise WAN that culminated in savings of $5M yearly in data circuit costs, and re-negotiated voice contracts resulting in savings of $7.5M. Worked with HP in architecture on rollout of HP Openview suite for Enterprise network monitoring and implementation of full service NOC. Led architecture and implementation of HP Service Desk using ITIL methodology. Increased operation service levels to 99.9%.

Page 5: Resume kieran chung_2015_09_24_v15_it leader_architect

Independent Consulting - Architecture Experience (Assignments between Permanent Jobs)

Vivo Inc., Infrastructure Services Architect – April 2015 – July 2015 at Symantec, Inc.

Assigned to Symantec (see roles & responsibilities in Symantec above).

IMC LLC., Sr. Enterprise Architect – Mar 2013 – Sep 2013

Platforms – LINUX, Windows, IIS, Oracle DBMS, SQL Server, Always on, Cisco VOIP, Golden Gate, Java, VMware, and Open Source Acted as Sr. Enterprise Architect and technical leader for the Credit Services Improvement (CSI) program at Corelogic Inc., a leading data public company, as a Dell EA consultant. The program encompasses about major projects chartered by the senior management team from technology and the business. Responsible for creating overall enterprise architecture design, managing technical SMEs, coordinating implementation activities with program manager, and working with Dell and Corelogic resources during all phases of the projects. Projects included: Oracle DR assessment and future state design, High availability for strategic application using SQL Server 2012 with Always On, VOIP Migration for new sites to Cisco IP Telephony core, Oracle DB Remediation – performance and capacity assessment with design recommendations, Stabilization of leading customer product – PFM and Jobs EAP 6 migration architecture, and Network remediation for automated failover to support DR.

Education Bachelors of Science Program in Information Technology – Completion – University of Phoenix.