Abhishek BhattEmail ID: abhishek.bhatt1977@hotmail.comMobile Number: 9620009977Sex: MaleMarital Status: Married Education

MBA in Logistics and Supply Chain Management and Finance from NIBM (National Institute of Business Management Chennai.)

BA from Bharthiar University, Coimbatore.

Work experience (13 years’ experience in Procurement, Supply chain management & logistics, BPO and Sales and Distribution)

Possess over 12 years of experience in IT, ITES and Manufacturing industry. Procurement – Procurement Professional and Team Lead for 6 years. Tech Product Sourcing in in IBM’s ASEAN region. Job Roles involves RFI, RFX and RFQ and also Cross Sales with Clients directly. Vendor Management Client Relationship. Strategic Account Management. End to End Procurement and Sales including managing of Contracts. End to End strategic sourcing activities in IBM and Accenture. Six Sigma Green Belt Course completions through Infosys. Enterprise Account Management in Sales. Managerial Role in Sales and Prcourement. Team Handling.

JLL India Limited: Procurement Manager – Schneider Account ( June 2015 – Till Date )

Schneider Account Hard and Soft Services Procurement Manager for Pan India. Handling a team of four Assistant Managers handling North, East, West and South regions and Four

executives handling Sourcing Operations. Vendor Management Repair and Maintanence of Equipment and MRO of sites which also inclues Machine Handling

Equipements. Annual Maintanence Contract Direct Interaction with Schneider clients on approvals and client service procurement. Handling 97 sites as Procurement manager comprising of team management, site operations

assistance, client service procurement, vendor management, contracting and Reporting of end to end sourcing activities of Facility Management of hard and soft services.

Negotiations and RFP Management in key areas like Transport and Tea and Coffee for Pan India. Contract Management of all related commodities. Having Catalog and Contract Manager as reportee.

Kyocera Document Solutions: Sales Manager (September 2014- June 2015)

Managing a team of 8 members in Direct Channel Corporate Sell, Enterprise Account Sales and solutions of Multifunction devices (MFD, Printers, Copiers and Solutions)

Working with dealers regarding government and public sector deals – Indirect channel Working on print solution in DC Corporate, and alliances. Major clients won during this tenure- Volvo, Flipkart, and HAL, Tata Advance Materials etc. in a sales

leadership role. Exceeding the team’s target through implementation of Managed Document Services in Business. Reporting activities of sales activities for quarterly, half yearly and yearly sales.

Planning and forecast of Devices, consumables, and software for the Team’s business. Workings with the marketing team on special price request and in new product launches in print and

copy solutions. Coordinating with the direct procurement team of Kyocera regarding stocks movements of

Multifunction devices, spares and consumables for the respective branch orders. Working on Logistics and supply chain for the client order execution in SAP. Working on RFI, RFP and RFQ and tenders of Strategic Clients like Infosys, IBM, Flipkart, HAL etc.

Ricoh India Limited: Manager-Enterprise Accounts (May 2014 – September 2014.) End to End Solution provider to all major enterprise IT & S clients which includes Office Automation,

ITS Solutions, Alliances and complete one stop Ricoh Solution for all its product services and alliances and system integration.

Handling of End to End Ricoh product and alliance business for IBM, Accenture, and Wipro. Working on Major Strategic alliance deal of IBM like Dhanalakshmi Bank, Indian Overseas Bank

teaming with the Alliance Manager. Specialization in handling IT & S clients fortune 500 clients like IBM, Accenture and Wipro etc. as an

end to end solution provider as a business process consultant. Trained in Six sigma DMADV (Define, Measure, Analyze, Design, and Verify) Consulting Approach.

Ricoh India Limited: Strategic Account Manager IBM (April 2012 May 2014) Strategic Alliance Relationship between IBM Pan India and Ricoh. IBM Account Management for Pan India Sales Account Manager for IBM Pan India along with IT clients like Accenture, Intel, GE and

Microsoft and Buhler India Limited. Coordinating with all IBM key stakeholders like IGA, GTS, RESO, ITS sales extra in IBM’s internal

Print and copy requirements along with the strategic clients IBM supports. Participated along with the IBM strategic team and won deals like Westpac, VRL and other deals. Over achieved the given sales target by 120 % Virtual team leader of Internal Ricoh Finance, Supply Chain, Service Team and credit departments in

handling of Account management as a strategic account manager. Working in Office automation Solution, Managed Document Services, Managed Print Services and

Print hardware and software solutions as per client needs. Coordinating with Clients and Procurement in positioning the deals. End to End knowledge of IBM’s Internal and IBM’s major strategic Stakeholders in handling IBM as a

strategic account. Sales Forecast and Budgeting along with other account related reporting. Client Relationship and alliance management. Managing and adhering to IBM’s and other clients contract and SOW as per client’s requirement.

Infosys BPO Limited: Assistant Manager (March 2011 –19 April 2012) Creation of MIS reports on Dashboard which goes to the clients. IT and HR reports on Engagements Joined BP POC as Assistant Manager (4A) Handling a team of 13 members for Sourcing Operations for an Infosys client. Six Sigma Green Belt Course Completion Certified Worked on new client engagement solutions and transition Knowledge of Strategic Account Handling in Print Solutions Worked on Implementation of Ariba in New Accounts

Goedecke and Associates: IT Sales Consultant (Nov 2010 – Feb 2011)

Worked with Clients on Sourcing Requirement of IT and Networking Products. Creating Marketing Plan. Vendor Relationship.

Negotiation. Sending out RFX, RFQ and RFP’s. Sales of IT and Networking Products. Managing procurement, sourcing and sales of IT Products.

IBM India Pvt. Ltd: (May 2007 – Oct 2010)

Worked as Procurement Professional and Team Lead.

o Worked as Strategic sourcing buyer for IBM India for ASEAN region (Aug 2009 – Oct 2010) Sourcing for Singapore, Malaysia and Thailand for Lenovo, Infoprint, ATM Cash Machines, and RFID

and computer peripherals. Negotiation, RFI (Request for Information), RFP, RFQ- setting up of contracts, SOX testing (for

business controls). Create training documents and train new joiners as per process requirement.

o Worked as Catalog Manager & Team lead for Uniliver (Sep 2007 – Aug 2009) Managed team of 7 members. Team Lead and Focal Point Coordinator for Asia-Pacific operations. Ariba sourcing, buying and catalog management. Procurement catalog and Contracts management. Order management support for Singapore, Australia & New Zealand. Training and support for ongoing skill enhancement of the team. RFQ process management execution on Ariba. Process improvement and tool enhancement to increase productivity and efficiency of the process and

team. SAP BW (financial reporting for purchasing and allocation of budget). Expert usage experience on Ariba Inspector Tool (used for vendor maintenance). Managed the complete transition of ANZ process.

o Worked as Team Lead for Telstra (May 2007 – Sep 2009) Managed team of 25 members. Team focal for purchase order processing based on SAP. Create periodic & ad-hoc reports using SAP. Creation and amendment of contracts. Co-ordination with the Contracts team in case of escalations. Co-ordination with Supplier management team for setting up of new vendors in the ERP system.

Accenture: Senior Process Associate (Sep 2005 –May 2007)

Worked as Senior Process Associate – P2P and Accounts Payable.

Involved into Procurement, Rate Contracts & Technical Outsourcing functions. Negotiation, RFI (Request for Information), RFP, RFQ- setting up of contracts, SOX testing (for

business controls). Addressed queries regarding procurement activities, invoice processing and employee expense claims

via phone and email. Serviced clients and its customers with regular follow up. Monitored calls & emails for quality scores. Provided feedback to the agents to improve performance. Managed team in the absence of the supervisor. Handled escalations and supported the supervisor in investigating and resolving escalations. Creation of periodic productivity reports for the team. Responsible for meeting established individual and team performance targets, which included customer

service, productivity and quality standards.

Responsible for purchase order processing using JDE, SRM and SAP. Responsible for preparing SAP reports. Process purchase requisitions, blocked invoices and vendor management.

Dell: (Mar 2005 –Aug 2005)

Worked as Senior Technical Support Executive.

Handled customer queries on PDA and other dell electronic products related to supply chain and direct procurement for Dell.

Worked on the Dell Supply Chain model of Just in Time for Dell’s PDA supply in US and Canada Regions.

Mphasis (Dec 2003 –Mar 2005)

Worked as Customer Service Representative

Handled banking queries of UK customers for Abbey Bank.

Aircel (May 2002 – Nov 2003)

Worked as Customer Support Executive in Coimbatore office.

Handled customer queries for outstanding bill, roaming facilities etc. Activation and deactivation of services (ex roaming, STD, ISD etc.) Reactivation of mobile in case of disconnection due to non-payment of bill or credit limit Recharge customer’s prepaid mobiles

Achievements

High Performance Delivered Award in Accenture. Numero Uno Award in Accenture. Best Quality Award in Accenture and Mphasis. Best Candidate Award in Mphasis. Best Performance Bravo Award for the Month of March 2008 – IBM. Won monthly performance award in Infosys in the year 2011 Won the best team award for 4th quarter. Won best Team Award as Assistant Manager in Infosys. Won the Ricoh Way Award in the year 2013 Promoted to Manager Enterprise Account as on May 2014 Breakthrough in Sales Manager Role in Printing and copier solutions at Kyocera on September 2014.

Computer Skills

SAP front-end, complete Ariba package, JD Edwards and SRM front-end, SAP- Business warehouse reporting tool, Emptoris, MS Office.

Declaration

I hereby declare that the above particulars are true to the best of my knowledge and belief.

Bangalore Abhishek Bhatt