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TEJENDER SINGHCell: 647-773-0478
PERSONAL PROFILEA project professional with expertise and wide experience in client-facing, consulting and project services. Consistently demonstrated the ability to manage diverse areas of responsibilities, and successfully providing exceptional service to stakeholders within challenging environments. Driven-to-succeed, customer support professional with project management attributes, offering a proven track record in planning, supporting and coordinating projects. Post grad in Project Management Professional, International Business Management and Bachelor of Business Administrator. Over 4+ years of experience in managing projects and administrator positions with demonstrated success leading and participating in cross-functional teams to develop creative and unique solutions to meet clients/stakeholder’s business objectives. Team builder with a strong customer service focus and superb interpersonal and communication skills that contribute to a friendly and efficient working environment for senior management, Peers, Customers, Stakeholders and key decision-makers. Deep knowledge of Project analysis and reporting skills: critical path method, risks management, various dashboards and budget/schedule progress reports via Microsoft project. Earn value Management (EV), Planning, Change control, Project charter, Stakeholder management of large projects and project life cycle (initiate, plan, execute, control, close). Looking forward for project coordinator, project control officer (PCO) and Jr project manager position.
KEY STRENGTHS Strong computer skills proficient in MS Project, Word, Excel, Visio, Power Point and SAP Sandbox Model PTB simulator and builder (Expert user) and Ca Clarity PPM (intermediate) Attention to detail, Negotiation, Project completion, Project charter PMI, Client relations, Quality control, Budget control Procurement Risk Management Strategic Planning Project Management, Technical Reporting Change Management, Resource Management, Cost Management
EDUCATIONHumber College – Toronto, ONProject Management April 2015
Significant courses include: Project Scope and Quality Management, Operations, Communications, Risk, Leadership, Public sector and Microsoft project schedule
Mohawk College - Hamilton, ONInternational Business Management April 2014
Significant courses include: Global Supply Chain Management, International Business, and International Market Entry Strategies
Designed and developed international trade research "Tiwari D-ox" for the class project
Proseed Business School - Kota, IndiaBachelor of Business Administration March 2013
PROFESSIONAL EXPERIENCESkyway Carrier – Brampton ONLogistics Operation Manager March 2015- Present
Accountable for managing skyway carrier transport with over $500K operations budget successfully every month and implemented project management best practices (planning, risk management etc.)
Develops and implement strategies for monitoring/managing customer service activity and effectiveness, including inbound/outbound communications, employee work assignments, and daily activities and assists with account maintenance as needed
Managing all day to day operations of the account(s) Using professional judgment to assess the impact of tactical decisions/actions on the success and
profitability of both the customer and skyway Developed Request for proposal (RFP) for factoring(finance) companies Maintains knowledge of current/changing marketing conditions for the trucking market – carrier/driver
positions Assists in meeting operations financial objectives by forecasting and managing staffing requirements and
scheduling expenditures, analyzing variances and initiating solutions for efficiencies Establishes carrier contacts/networking for building relationships to aid in providing freight management
service excellence to sky carrier customers Payroll management
Neptune Technology Group - Mississauga ON Project Control Officer (PCO) {Contract} Dec 2014 - March 2015
Accountable for infrastructure improvement programs throughout Canada, successfully completed the Grand-Bend - Utility Management Program The project was scheduled for 17 weeks with a budget of $500K. We finished in less than 14 weeks, 98% within budget, and 123% of work completed (the city issued additional work as a result of budget/timeline)
Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager
Created and tracked purchase orders submissions and complete project close-out manuals Provided timely project status updates to the Project Manager Managed all project aspects, including designing and implementing PM plan, controlling projects
constraints, managing customer expectations, and providing management updates to PM Accountable for project success in terms of budget, schedule, quality, communication and customer
acceptance of project deliverables Responsible for coordinating all project tasks working alongside the project managers and other project
staff Documented and reported the progress to the management on an ongoing basis including the status
reports and the decision logs using templates Tracked minutes of meeting, followed up with project resources on action items, for sign off's Consolidated monthly reports (dashboard with risks, issues & progress made) to be released to client
Savino Del Bene - Global Logistic - Mississauga ONLogistic Coordinator {Contract} April - Nov 2014
Ensure follow-up of all Purchase Orders produced by the Purchasing Dept., from issue to final reception of the respective goods
File, record and keep all information regarding Purchase Orders Verify consistency between Purchase Orders and Vendors corresponding documents (confirmation,
shipping information, packing slip, invoice) Analyze options and assist in selecting the best form of transport for goods to be received When Vendors shipments verify goods against Purchase Orders and record any discrepancies Receive Vendors’ shipments on the Company’s Warehouse Control System (BV) After complete reception of shipments, submit verified invoices to Accounts Payable dept for payment Place received products in the appropriate place in Warehouse After reception of goods, process sales backorders which depend on such received products Prepare daily Purchase Order Status Control Report (Excel) Survey inventory and prepare list for re-ordering shipping supplies and warehouse maintenance products Receive goods returned from Customers, verify quality of product, prepare report Logistics: Maintain database of freight forwarders and couriers for use in both incoming and outgoing
shipments
Daytona Freight system Inc. -Toronto, ONLogistic Coordinator Jan - March 2014
Accountable for daily dispatch operation, Set-up the pickup and delivery schedules and handled route drivers, Proactively address issues and concerns
Communicated effectively & clearly to team members, carriers and customers Tracking/Tracing and setting appointments Clearing customs and making manifests
Ajay Staffing - Etobicoke, ON Administrator October - December 2013
Responsibilities were to managing and communicating with workers to setup schedule for Give n Go factory on daily ongoing work
Proven ability to train, schedule, supervise and effectively manage 50+ employees Conducting disciplinary, capability and grievance investigations and taking appropriate
Action to address any failings
Career Point Pvt limited - Kota, Raj, IndiaOffice Administrator June 2012 - July 2013
Accountable for handling front office student queries regarding course’s which institute offers Accountable for coordinating payroll to 200+ employees Minimum of 500-600 walk-in queries surpassed successfully every day Learning outcomes, work in extremely pressuring environment with different people/background and
languages
FM Nissan - Kota, Raj, India Sales Executive April 2011 - March 2012
Team leader for marketing: The launch of Nissan Sunny car in city Kota (raj), India Surpassed all sales goals by 10% in peak season for Company Sold 8+ cars in a month of peak season and average of 3+ though out year Knowledge of Target marketing and penetrating the market earned
Kamal Hyundai - Kota, Raj, IndiaProduct life cycle & Sales Executive & administrator March 2010 - January 2011
Accountable for product life cycle of Hyundai Accent car Reporting updates to HR Manager/ Branch managers Accountable for Change requests/ sales presentation reports/ CSR Responsibilities included not limited to front desk quires and administration work Payroll, Tally marketing, Promoting of new scheme Exclusive Sales executive agent for Hyundai Verna car